[Q] Battery Not Charging Completely - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I just purchased a used Galaxy S3 and have had it for a couple of days already. This is what my normal charging routine is with any phone I have owned:
I shut the phone off before I go to sleep at night (usually around 11:00 pm) and plug it in. I'll get up at 6:00 am, unplug it and turn it back on. I've noticed though that with my new phone for the past 2 mornings, the red LED light is still on when I unplug it and when I turn the phone on, I immediately check the battery status and it has only charged as high as 92%. I am using the original wall plug (5V-1A) but the usb cable is not original. I also tried using 2 different ones with the same results. I'm just wondering what the problem could be and if anyone else has had this issue and what they have done to correct it? Thanks...

Try to reset the battery in CMW

Sorry, I should have also mentioned that the phone is bone stock for now...

Soooo, last night I tried a third micro usb cable and I drained the battery all the way down to the point where the phone shut itself off. I then plugged it in for the night and the charging light was finally green this morning. However when I turned the phone on, the percentage still only showed that it was at 92%. I'm not sure what else to try and who knows, could the battery be borked?

How long does the battery last? Just because the battery meter says 92% doesn't mean its not full, it could just be calibrated incorrectly. Put another way, as far as the OS know 92% is as far as the battery charges even thought the battery is at maximum capacity. Unfortunately im not sure if there is way to reset the battery meter without root access.

Yesterday the battery lasted a little over 16 hrs. That's with mobile data shut off, gps off, bluetooth off and pretty much everything else. I sent a hand full of texts, around 3 hours of wifi usage and about an hour of music. I can't really think of anything else I used it for...

If you are getting 16 hours on a stock battery there isn't anything wrong with it :good:. If the calibration of the battery meter bugs you enough you can always root it and reset the battery stats, either from CWM recovery or with a capable app. I have SD Maid which can do this with root access, but im not sure if the feature is available in the free version. Im sure there are other apps on the market that can do this as well, possibly free ones, but im almost certain they will require root to do so. If you do, charger the battery overnight to ensure a full charge, if possible use a usb power source instead of the wall adapter. This is a slower charge and actually can achieve a fuller battery charge. As soon as you remove the phone from the charger reset the stats and let it run down to nearly dead, i would probably do this twice to give the battery meter a good high/low limit.

Thanks! I will try this once I've exhausted all other possibilities that may be causing this. It does bother me a bit I'm not sure why. Maybe my OCD kicking in lol! I've just pulled the back cover off and the battery in it is 3.8V and 7.98Wh. The model number of it I believe is GB/T18287-2000 and below that it also shows 4.35V. Can anyone confirm if this is even the correct battery in it for this phone? Thanks...

That is the correct voltage and wattage....so yes it is the correct battery.

Thank you...

So another morning went by with the same issue and i figured i had to try something else. I went into The Source after work and went ahead and purchased the extra battery kit they sell (comes with the battery and a battery charger/stand) making sure that i could return it if it turned out that it didnt solve my problem. So i took my old battery out of the phone and when i turned it over i noticed a dent and a crease running down one side of it (probably the culprit). I put the new battery in, plugged the phone in and a little while later i got a green light and a 100% battery status! I was worried that there was something actually wrong with the phone but a $50 gamble later and im good to go. Oh i also tried charging the old battery in the charger but it would not finish the charging cycle (wouldnt go green after 3 hrs in it and the battery according to my phone was at 80% when i took it out).
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DrJohnnyFever said:
So another morning went by with the same issue and i figured i had to try something else. I went into The Source after work and went ahead and purchased the extra battery kit they sell (comes with the battery and a battery charger/stand) making sure that i could return it if it turned out that it didnt solve my problem. So i took my old battery out of the phone and when i turned it over i noticed a dent and a crease running down one side of it (probably the culprit). I put the new battery in, plugged the phone in and a little while later i got a green light and a 100% battery status! I was worried that there was something actually wrong with the phone but a $50 gamble later and im good to go. Oh i also tried charging the old battery in the charger but it would not finish the charging cycle (wouldnt go green after 3 hrs in it and the battery according to my phone was at 80% when i took it out).
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
Yikes! Lucky you noticed this before it turned into a big problem. With visible physical damage to that extent i would say the chances of that battery causing some serious damage is high, especially if it had went unnoticed and was used for extended periods of time. I would contact Samsung as they should replace the battery under warranty if the battery was in that condition coming out of the box.

See thats the thing. I bought the phone used and the issue was there since day one of owning it. Since these phones havent been out for a year yet, there should still be some kind of warranty on it and i guess it wouldnt hurt to try contacting samsung about it. Who knows, i could get a spare battery out of the whole thing.
Sent from my SGH-I747M using xda app-developers app

My only problem with that is who knows how it got that way, if it didnt ship from the factory in that condition Samsung shouldn't be held responsible.

True but how in the world could someone do that on purpose? The condition of the phone itself is about a 9/10. Unless they took it out for who knows what reason and dropped it and whatever else. I'll never know. Maybe i will just leave it alone. Everything is back to the way it should be...
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Related

Bought extended battery today how to set up phone?

I was wondering how i would set up my phone. Reset batt stats, longer charge times or something on how to get the best out of the extended 3500 battery. Also any hints or advice?
i have the same one and i just cleared the stats after charging the battery till full.
Sorry bad post delete please. This message just this one lol.
How do I know its full. ? Just over charge it with it on or off?. That's what u wanted to know. And does the percentage become accurate after doing this?. As I understand right now it should only register at 1500 right until the batvstats are chnage and then registers as 3500. And should display % based on that
Sent from my PC36100 using XDA App
i let mine charge until the green light was on, then unplugged and waited for the light to go out and re plugged did that a couple times until light is orange and charged till it was green again. havent had any problems.(knock on wood)
Do you know how long it took for that process? im getting it green now and will do the rest tonight with it being off. I am hoping that it registers the full battery capacity.
I've had very good luck with a $7 Chinese 3500mah from Amazon. I reset my stats through my battery widget but not until weeks after I had the battery. I don't think I was rooted when I first bought it.
The first day I got it I installed it and it showed 66%. I ran it down to 0% which took a pretty long time. Supposedly that's important, several cycles of complete discharge.
I have this docking station that is absolutely worthless as a docking station, but pretty awesome as an external battery charger. I use that to charge it, and sometimes charge it while its in the phone with the stock wall charger. The phone recognizes the %'s pretty close. At first it would drop to 80ish% pretty fast and then be really long between 50-80. Now it seems pretty steady all the way through.
Hmm I never thought to run down a Li-Ion battery due to it not actually having a memory.. Well i got it fully charged and I will see how long it takes to run down.
So I am waiting on how things will go for it lol. Thanks for the help guys. If anyone else has anything else feel free to chip in.
Get the battery monitor widget int he market, go into the settings and make sure you set it for the maH that your battery is, and then try the guide in my signature.
I have had my extended battery for some time now. I don't have BMW and have no history out my battery on my phone. All I did was put the extended battery in, played with the phone like crazy, killed the battery all the way, kept the phone off and charged it until 1 hour after the LED turned green. No issues.
Sent from my PC36100 using XDA App
hxxp://i.imgur.com/uZEc4.png
I'm in the middle of a record setting run right now. This is very unusual. Usually I get 16-24 hours. My battery and EVO seem to have a mind of their own. But when it works it works good. I still struggle with intermittent 'android system' battery problems.

Bad battery, wake issue or usb port/cable?

So after some time I've been battling with my battery life through the day. Few months back it was great, Id easily get a day no problem! Then I found I had a wakelock issue and had that fixed.
I now suddenly have almost multiple things going on at once but first a small back story.
Went to bed one night and had it plugged into the wall. Went to bed at 60% and woke up and my phone was down to 6%. I thought, well the usb port is bad or the cable. Took it into the sprint store, they of course say "it looks like its charging just fine, the light is coming on" (the light was on during the night too).
They checked the battery and they said it was bad. Im wanting to take it to another store and have them check, because either: they didnt want to replace me with a new phone or replace the usb port if thats bad.
1) Bad battery- in a matter of 30minutes (during my lunch break at work) my battery dropped from 63% to 14%- only used 3g for facebook and sent 2 text messages. And my phone is undervolted and underclocked
2) Possible bad usb port- I plug my phone in all day at work, and 90% of the time the screen is off. The % of the battery doesnt increase, but maybe decreases slightly (I have data and everything turned off while at work because I get no data signal).
3) wakelock- so suddenly I'm getting a huge percentage of system usage of 54% in my battery stats. A few months back it was maybe 1%? I flashed the .img that sets the wimax, PRI, NV, etc to what fixed the issue back then. Im just confused how this has come back now when I havent even updated anything related only my rom (MIUI 1.8.26).
So I've ordered 2 2000mah batteries off ebay- I wasnt going to pay $40 from a battery story across from the sprint store (as they didnt have any stock, only extended batteries).
If anyone has had a similar experience, or would know what is the culprit would love to get feedback. Hopefully I can get this fixed soon. Maybe just a trial and error.
Something really strange just happened. I checked my phone just now and the battery is at 98% and just maybe 30minutes earlier it shut off because of low battery
What I explained before about using my phone on my lunch break was only 2 hours ago and showed 16%.
I always wipe my battery states when I update my ROM or install a new kernal.
tlxxxsracer said:
Something really strange just happened. I checked my phone just now and the battery is at 98% and just maybe 30minutes earlier it shut off because of low battery
What I explained before about using my phone on my lunch break was only 2 hours ago and showed 16%.
I always wipe my battery states when I update my ROM or install a new kernal.
Click to expand...
Click to collapse
Don't wipe battery stats if you don't have a full battery, it'll keep your battery from charging fully.
It may be the battery, but since you're getting new batteries you'll know then. If you didn't get an external charger, I'd suggest doing so. That way you can guarantee that your extended batteries get a full charge, and you can switch out a dead battery with a fully charged one if you keep having problems. The usb port on the Evo is crappy anyway, but if the light comes on and stays on & you can transfer data through the usb port then I doubt that's the problem.
It could be hardware failure, but wait until you get a new battery and have properly calibrated to come to that conclusion.
In the meantime download Battery Monitor Widget, that should show you your true battery capacity even if the system will not. You don't have to use the widget, you can just open the app. Once you see that your battery is fully charged, calibrate your battery properly. Wipe battery stats at 100%, let it drain until it shuts off, charge to 100% without breaks, and you should be good to go.
Good luck!
Sent from my PC36100 using Tapatalk
Thanks for that!
I just bought a battery from BB to hold me over (50$ for a 1750mah battery?! )
when it charges to 100%, should I go into recovery, or use battery calibrator (app)?
Ill install that battery monitor too
BMW has the feature to wipe stats. I also recomend to look at the reports and judge when the battery is full by looking at mV. 4200mV is full charge. Then wipe stats FIRST, then unplug and run down completely, then recharge fully with out unplugging.
Sent from my PC36100 using XDA App
Ya just noticed BMW had that feature. Forgot I had a menu button. LOL!
This battery I got at BB is a "1750mah".
You know what I realized what might be the issue? Back a few weeks ago, I bought an extended battery to use to take videos at a concert. At that point I wiped the battery stats at 100% of the 2500mah or so battery..

[Q] battery dies too soon

I have an epic that was working fine. I got a new phone so it sat with the battery dead for a little over a month. Now I gave the epic to my daughter and the battery is all wonky. It will charge up to 100%, but when I take it off the charger it will last anywhere from 20 minutes to 4 hours, which I got the other day with no use and airplane mode on. Now here's the wonky part. It only goes down to around 88% and than goes dead. If I plug it back in it says it has about 80% charge. But if I don't plug it in and just try to turn it back on it acts like it doesn't have enough juice. Now on this phone I'm on cwm 6.8.x or something like that and you can't wipe battery stats so I didn't try that. So I guess my next step would be to flash another recovery and wipe battery stats. I did just flash the peoples ROM 2.2 (I think was the number) just yesterday and wiped everything else for a clean install. Has anyone heard of or experienced this? How can I fix this? Will wiping battery stats work? Also, the battery was great, I could easily get all day out of it with average use just a month ago. Please and thank you.
Nothing?
This community is very small now since this device is old. You need to have patience regarding replies to threads.
Sounds like you need to replace the battery. Look on Amazon and eBay.
I haven't heard of this happening before, nor has it happened to me. Even though some would advise against it, i'd 'calibrate' the battery just to see if that would fix it. If that doesn't fix it, I have no idea.
Sent from my SPH-D700 using Tapatalk 2
From what I recall there was a lot of different opinions about the battery wipe in CWM.
If you google it there should be a video that shows you how to use it. I think you drain the battery until phone shuts off then charge it full, unplug it wait 10 minutes, charge it full, then turn it on and wipe battery stats. Then run phone dead again and charge again. Don't really want to charge it until after running it dead.
I used it a couple of times and it seemed to help but people say it has no affect because the battery stats are in the rom or something like that.
I also have heard that after you load a new rom you have to give it some time and the battery will get better.
I have never experienced what you are so sorry I can't help.
I would guess most would say its the battery buy a new one cause it sounds like the battery is only charging 20%.
I still have my stock battery after almost 2 years. It will get me through the day if I just make phone calls and text, but I have to keep a charger handy if I'm going to use the phone for other things. Sometimes my battery will drop if I reboot. It will be at like 30% and when I reboot it will come on with 15% and tell me to charge it.
They say the 1800ma model will work in this phone and I would check into that if buying a new battery.
Well good luck!
The battery was working fine two months ago. That's why its weird to me. Wiping the stats didn't help. I guess a new battery is in order. Grrrrrrrr
only1penny said:
I have an epic that was working fine. I got a new phone so it sat with the battery dead for a little over a month. Now I gave the epic to my daughter and the battery is all wonky. It will charge up to 100%, but when I take it off the charger it will last anywhere from 20 minutes to 4 hours, which I got the other day with no use and airplane mode on. Now here's the wonky part. It only goes down to around 88% and than goes dead. If I plug it back in it says it has about 80% charge. But if I don't plug it in and just try to turn it back on it acts like it doesn't have enough juice. Now on this phone I'm on cwm 6.8.x or something like that and you can't wipe battery stats so I didn't try that. So I guess my next step would be to flash another recovery and wipe battery stats. I did just flash the peoples ROM 2.2 (I think was the number) just yesterday and wiped everything else for a clean install. Has anyone heard of or experienced this? How can I fix this? Will wiping battery stats work? Also, the battery was great, I could easily get all day out of it with average use just a month ago. Please and thank you.
Click to expand...
Click to collapse
only1penny said:
The battery was working fine two months ago. That's why its weird to me. Wiping the stats didn't help. I guess a new battery is in order. Grrrrrrrr
Click to expand...
Click to collapse
If it was the original battery it already has some miles on it and if it sat for a month or two dead in the phone then it's most likely toast. You will get best results with li-ion batteries during the first 300 to 500 charges, so after a year or two the battery will naturally loose it's ability to hold a charge, that's just the nature of the beast. A new battery will do wonders!
The percentage that is displayed is usually directly correlated with battery voltage. So 3.200 V would represent 100% and I think it is 2.6 is 0%. So what sounds like is happening is the battery has a bad cell and jumps from say 3V or whatever is 80% right to some voltage below 2.6. A new battery "should" fix this.
kennyglass123 said:
The percentage that is displayed is usually directly correlated with battery voltage. So 3.200 V would represent 100% and I think it is 2.6 is 0%. So what sounds like is happening is the battery has a bad cell and jumps from say 3V or whatever is 80% right to some voltage below 2.6. A new battery "should" fix this.
Click to expand...
Click to collapse
check that 4g isn't on or google talk isn't on. Google now is a big battery waster too. For unexplicable drains, check for a defective battery and if all else fails a clean wipe/install. I've had just about all of these issues on the 4 epic's we own.

[Q] Battery not fully charging problem

I have a battery / charging problem on my Gnex. The problem is that the battery won’t charge more then 60 %, drains quick and then the phone shuts down at 0 % ( in about 2-3hrs of use) and wont restart until recharged.
At first, I tought it was the battery so I bought one OEM on ebay. It did the same thing so I returned it and went to Telus store to buy an OEM.
Same thing happened with the new OEM. I then bought an external wall battery charger and charged the 2 batteries I have. When I put the first one back in the phone it said 12%?
I tried the second one which is the new OEM and same thing, its showing 12%.
I did a little test, I had 4.2.2 so I unlocked the phone and rooted (no more warranty anyway) I flashed back the ROM to ICS. No change.
So what I did next is I used the phone until it shut down at 0% and restarted it on the bootloader screen and left it on, on the bootlooader screen.
Well the phone screen stayed on for more then 3 hours, so I know the battery is good because there is no way that a 0% battery could power the screen for 3 hours.
So after it shut down from the bootloader screen, I charged it again, in the phone, and it went right back to 60%, I did try to wipe batt stats from recovery mode and battery calibration apps but no luck.
Is there a way to disable the auto shut down on the phone? The battery meter if definitely showing wrong charge stats. Is the battery controller part of the USB board or the motherboard?
The only thing I did not try yet is a custom ROM and Kernel.
Any ideas?
Sounds like a hardware failure... It's obviously not the batteries
Sent from my Galaxy Nexus using xda app-developers app
I found where the Power Management with Switch Mode Charger chip is, on the motherboard! I wonder if there is some ways to access and modify the values of this.
jackpot554 said:
I have a battery / charging problem on my Gnex. The problem is that the battery won’t charge more then 60 %, drains quick and then the phone shuts down at 0 % ( in about 2-3hrs of use) and wont restart until recharged.
At first, I tought it was the battery so I bought one OEM on ebay. It did the same thing so I returned it and went to Telus store to buy an OEM.
Same thing happened with the new OEM.
Click to expand...
Click to collapse
For what it's worth, the same thing is happening to me. Charges to 64%, and it acts like it's only got a 64% charge - runs out fast. And I also tried a replacement OEM battery with no difference. I'm not completely convinced this is a hardware problem - though I guess it could be. I'm still stock Gnex (with the 4.3 upgrade - and come to think of it, this started some time after that upgrade). I was hoping it was some kind of kernel problem that i could fix by switching to CM. Anybody have any luck with that?
The same thing is happening to my phone, although I'm lucky enough to have it charge to 73%. Only realized the problem when I bought a new OEM battery and it stopped charging at the same 73%. I have a friend who has the exact same phone and will give her both my batteries to charge and see the results (with her phone then once batteries are reinstalled in my phone).
Outside of replacing the motherboard, would anyone know if there could possibly be a software fix? Has this happened to any other phone? If so does anyone know the results?
Thanks,
Stefan
My gt s6312 has charging issue. It never charge over 67-69% in my phone. I checked the battery in other phone its ok.....please help.....
Sent from my GT-S6312 using XDA Premium 4 mobile app
Sounds like a hardware failure in the phones' charging circuit. Since:
- no software change (ROM or Kernel) fixes it
- no battery change fixes it
Then it's obviously the charging circuit in the phone. Time to get a new phone!
Well I've confirmed for myself that it is my phone charging circuit that's giving me bad info on my battery charge. I installed both my batteries in a friends Gnex and both gave me 100% charge reading on my friends phone. I then re-installed both batteries in my phone and both came back with identical 13% charge reading. So to me this is obviously not a battery issue.
Since my previous post in July my phone has gotten progressively worst. So I have now come to the point where I either have to replace the phone's charging circuit or replace the phone all together. I would much rather do the first as any replacement phone via my carrier would require me to pay more monthly on my contract.
So would anyone know with certainty where the charging circuit is located in the Gnex? Is it on the main logic board or the USB charging board?
Thanks

Annoying Battery Issue

My Note 4 is 14mo old and for the last couple months it just shuts off on me even though I have plenty of power left.
I am a light user and usually have enough power for all day use. I rarely use my phone down past 10-15%. I always put my phone on the charger when I go to bed at night when I have somewhere around 20% charge left. If I notice that I might not have enough power to get me through the day I'll put it on the charger somewhere between 30 and 40%.
Lately, like tonight I got a low battery warning at 30% power while I was on the phone. Not even two minutes later it shuts off. When I turn it back on it starts to boot up but then shuts off again. When I put it on the charger it was completely dead. This only happens 3 or 4 times a month but it's annoying because often it happens at the most inconvenient time.
I've also had it shut off and then when I put it on the charger it starts charging at 28% power.
Please let me know what may be going on here and a solution...
Thanks...
tomfrazier said:
My Note 4 is 14mo old and for the last couple months it just shuts off on me even though I have plenty of power left.
I am a light user and usually have enough power for all day use. I rarely use my phone down past 10-15%. I always put my phone on the charger when I go to bed at night when I have somewhere around 20% charge left. If I notice that I might not have enough power to get me through the day I'll put it on the charger somewhere between 30 and 40%.
Lately, like tonight I got a low battery warning at 30% power while I was on the phone. Not even two minutes later it shuts off. When I turn it back on it starts to boot up but then shuts off again. When I put it on the charger it was completely dead. This only happens 3 or 4 times a month but it's annoying because often it happens at the most inconvenient time.
I've also had it shut off and then when I put it on the charger it starts charging at 28% power.
Please let me know what may be going on here and a solution...
Thanks...
Click to expand...
Click to collapse
I had the exact same issue. I had 2 different batteries shutting off at 20-30%!.... Replacing the battery to a brand new one simply fixed it!.... if you are going to order one online try to avoid unknown brands . Also, pay attention there are some fake Samsung batteries claiming to be authentic.
Also if you still have warranty, contact Samsung and they should send you a new one. That's what i also did.
So you think its the battery and not software related? I was thinking software issue because I don't abuse my battery by running it dead and it's an intermittent problem.
I know that the life cycle of Li-ion is greatly reduced by repeated draining to below 10% (my kid's phones suffer from that. Seems like they can't make a battery last more than 6mo) but I've never had a phone battery go bad on any of MY phones including my old Note 2 even after two years. Maybe I just have a bad battery?
tomfrazier said:
So you think its the battery and not software related? I was thinking software issue because I don't abuse my battery by running it dead and it's an intermittent problem.
I know that the life cycle of Li-ion is greatly reduced by repeated draining to below 10% (my kid's phones suffer from that. Seems like they can't make a battery last more than 6mo) but I've never had a phone battery go bad on any of MY phones including my old Note 2 even after two years. Maybe I just have a bad battery?
Click to expand...
Click to collapse
Doesn't matter whether you abuse the battery or not. Some batteries just go bad faster than others. I also think it's your battery.
A factory reset without restoring apps will rule out a software issue though, but since we can't root, it likely isn't anything messing with your battery percent unless it's just an app draining your battery. But even if it were the latter, your battery wouldn't die then start charging at 28%.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Pretty sure this is an actual built in feature. Mines always died at ~20% (since the 5.1.1 update) and once plugged into a charger and rebooted all my running apps and clipboard info is still running as if the phone never died.
My battery is brand new (from warranty replacement) and it still does this so this is why I think it's a "feature" to keep you from losing data in the event of a low battery event. Just my opinion.
It's not a feature. Mine goes all the way to 0% before it dies. I once read to take out the battery, hold the power button for 30 seconds (while the battery is out), then put it back in and see if it helps. This supposedly gets rid of any residual power storage. I don't know if this is a placebo affect by after I did that, my battery now goes all the way to 0 before dieing.
jack man said:
It's not a feature. Mine goes all the way to 0% before it dies. I once read to take out the battery, hold the power button for 30 seconds (while the battery is out), then put it back in and see if it helps. This supposedly gets rid of any residual power storage. I don't know if this is a placebo affect by after I did that, my battery now goes all the way to 0 before dieing.
Click to expand...
Click to collapse
Not exactly a placebo, but not sure if it truly helps. Doing this would clear all electricity stored in any capacitors in the phone. I'm just not sure how this helps.
And my battery goes all the way down to 0% too. It's not normal for the phone to due at any other % (except maybe 1%).
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