so as the title reads, my unlock/power button is acting up. I tried everything, going back to stock, opening it and clean it, and still nothing.
What happens is that it acts as if i am holding it, and turns off and wont turn on untill i press it alot, or press it really hard.
My phone has a crack, so idk if sprint's protection program will cover it, i still wanna go into the store and have a tech have a look at it..
So besides that, what are my options?
tonyec7 said:
so as the title reads, my unlock/power button is acting up. I tried everything, going back to stock, opening it and clean it, and still nothing.
What happens is that it acts as if i am holding it, and turns off and wont turn on untill i press it alot, or press it really hard.
My phone has a crack, so idk if sprint's protection program will cover it, i still wanna go into the store and have a tech have a look at it..
So besides that, what are my options?
Click to expand...
Click to collapse
Start using aokp and use the option for volume rockers to wake your phone. There is a widget to turn off the screen also. It's probably not the best solution but it'll do the trick.
_dan said:
Start using aokp and use the option for volume rockers to wake your phone. There is a widget to turn off the screen also. It's probably not the best solution but it'll do the trick.
Click to expand...
Click to collapse
do you think sprint can do anything about it?:/
tonyec7 said:
do you think sprint can do anything about it?:/
Click to expand...
Click to collapse
You have warranty? Try bringing it into the store.
caaznkid said:
You have warranty? Try bringing it into the store.
Click to expand...
Click to collapse
yeah, i do dude. But the crack on my screen.. idk if theyll want to work on it.
Mine started doing the exact same thing. Thought it was related to using Paranoid, but I guess not.
Fixed it though by randomly pressing it almost all through the night before I went to bed last night. Seemed to have worked. My guess is something tiny got lodged in there, maybe a grain of sand or something that just needed to get mashed out.
Worth a shot to take it in and look. My power button stopped working this week and I got a replacement phone.
Related
My samsung galaxy s2 has sensitive power button for some reason. I'm not sure if its the roms i have been flashing. But im on IML74K_Ics_Perfection_UCLD2 and if the slightest touch on the power button turn on my phone when it is off. Or it can turn it when the phone is locked. But i can even press it all the way down for even a split second without it rebooting and going into a bootloop and taking me many tries to actually boot up. Is this a hardware problem with my phone should i restore my phone to stock and return back to tmobile or is this a ics problem with the roms?
NightCalyster said:
My samsung galaxy s2 has sensitive power button for some reason. I'm not sure if its the roms i have been flashing. But im on IML74K_Ics_Perfection_UCLD2 and if the slightest touch on the power button turn on my phone when it is off. Or it can turn it when the phone is locked. But i can even press it all the way down for even a split second without it rebooting and going into a bootloop and taking me many tries to actually boot up. Is this a hardware problem with my phone should i restore my phone to stock and return back to tmobile or is this a ics problem with the roms?
Click to expand...
Click to collapse
Have you tried using any different roms? Is the issue still present? I haven't had or read about this issue before, and I've tried my fair share of roms.
I have tried the darkside roms but im starting to think its the phone and i think is should get it replaced then.
Yeah it shouldn't be so sensative.
Sent from my SGH-T989 using xda premium
i feel your pain
NightCalyster said:
My samsung galaxy s2 has sensitive power button for some reason. I'm not sure if its the roms i have been flashing. But im on IML74K_Ics_Perfection_UCLD2 and if the slightest touch on the power button turn on my phone when it is off. Or it can turn it when the phone is locked. But i can even press it all the way down for even a split second without it rebooting and going into a bootloop and taking me many tries to actually boot up. Is this a hardware problem with my phone should i restore my phone to stock and return back to tmobile or is this a ics problem with the roms?
Click to expand...
Click to collapse
i just started experiencing this last night. RIGHT after getting my battery replaced after two weeks of dealing with that problem and finally realizing it was my battery and not my phone. then i tried to take a screenshot of my new battery stats (without all of the huge sudden depletions) and my phone reset as if i held the power button down for 5 seconds. i read about a woman in india getting her button repaired for 550 rupees ($10), but i'm wondering if i should just get a whole new unit and be done with it. the problem with that is dealing with setting up all my apps over again. i have titanium backup (root version) but the last time i got a new phone it didn't put all my apps back on my phone. maybe i did something wrong. i'll email them for detailed instructions and see if it's better to get the button or the phone replaced.
Definitely the power button! After I hardbricked and revived it, my phone had an internal short, which made my phone constantly power off my phone, restart my phone over and over, etc. Josh at mobiletechvideos had to try and work around. He disabled my power button and remapped the wake buttons. So now I wake this phone via the volume rockers on roms that support that
I digress. If you can't send it to T-Mobile to get repaired, give mobile tech videos a shot. Just 35$ and they're super swift
Sent from my SGH-T989 using xda premium
I wonder what's actually causing this power button thing??
I was literally just browsing email, clicking around a little fast, back to home screen and FLASH!!! my camera flashes and all this same $hit starts happening...boot loop, sensitive button, booting out of recovery mode even. I just doesn't add up to sudden button failure...does it??? Why would the camera just flash out of nowhere? Some of the boot loops would also get interrupted and start over. Recovery mode is also kind of screwy. I tried to restore to a backup of Beastmade rom and it just reflashed Sith, the same rom I've been on!! And all my other backups/nandroids are missing. Something is fishy here.
I did recently go to TWRP and have been on the Sith Rom (clones & drones).
Yep its the power button ! I had this problem a month ago , but for me it completely went away .. maybe something was just stuck in between and the constant pressing of the button loosened whatever it was
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
agentg1001 said:
Yep its the power button ! I had this problem a month ago , but for me it completely went away .. maybe something was just stuck in between and the constant pressing of the button loosened whatever it was
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Cool. What did you do?? Warranty? I do still have until Oct 25th for my warranty.
agentg1001 said:
Yep its the power button ! I had this problem a month ago , but for me it completely went away .. maybe something was just stuck in between and the constant pressing of the button loosened whatever it was
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Same happened to me. Was sensitive for about 4 days then started to work properly again.. Thought I was the only one lol
Sent from my SGH-T989
The thing that has me curious is how mine started acting up. I wasn't even touching the power button. I was just clicking around gmail, went to home screen, the camera flashed and it started boot looping. It would sort of zap out in the middle of a reboot like there was a power issue and lot of other stuff was messed up including TWRP recovery! This tells me there is something else going on...more ROM related. Seems like all this started happening when these ICS ROMS dropped...none of them are as stable as Juggernaut, Paradox, etc...NONE of them. My power button does indeed seem defective, but it almost seems like it was a bi product of something else.
escrowdog said:
The thing that has me curious is how mine started acting up. I wasn't even touching the power button. I was just clicking around gmail, went to home screen, the camera flashed and it started boot looping. It would sort of zap out in the middle of a reboot like there was a power issue and lot of other stuff was messed up including TWRP recovery! This tells me there is something else going on...more ROM related. Seems like all this started happening when these ICS ROMS dropped...none of them are as stable as Juggernaut, Paradox, etc...NONE of them. My power button does indeed seem defective, but it almost seems like it was a bi product of something else.
Click to expand...
Click to collapse
ROM related. No. Its a faulty power button. Been many threads describing your situation. Ends up being a faulty power button. Mobiletech offers a power button service. Its reasonably priced.
Sent from my SGH-T989 using xda premium
Sent mine for repair of power button. Waiting for it to come back. I bricked it after I contacted them trying to restore to factory and they replaced the PBA (motherboard) as well.
Sent from my SGH-T959 using xda premium
LoopDoGG79 said:
ROM related. No. Its a faulty power button. Been many threads describing your situation. Ends up being a faulty power button. Mobiletech offers a power button service. Its reasonably priced.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I was lucky enough to get flashed back to stock and have a warranty replacement on the way. Still has me wondering if something else wasn't up. Just seems like all the ICS based ROMs have been very buggy compared to the very stable Gingerbread builds. I sure enjoyed my rooted phone but this has been a PITA losing my device...it's my work and life! I haven't been stock in so long it will be interesting to click around a bit and see if I'm not better off stock. I'm due for an upgrade next month so I may well be on to an S3 or whatever else is out.
Just got my replacement this afternoon!!! Man...what a couple of days it's been without it! Holy crap, I had no idea.
Anyway the new phone shipped with 4.04. So that's cool. So far THIS is the most stable ICS rom I've used. :silly:
I know this post is ancient, but ....
Two years later, I'm experiencing this power button problem and I'm on KitKat - SlimKat 7.0 stable.
danishdish said:
Two years later, I'm experiencing this power button problem and I'm on KitKat - SlimKat 7.0 stable.
Click to expand...
Click to collapse
This service worked great for me, if u hurry they are also on sale
http://m.ebay.com/itm?itemId=221351645699
Emmanuel U said:
This service worked great for me, if u hurry they are also on sale
http://m.ebay.com/itm?itemId=221351645699
Click to expand...
Click to collapse
Thank you.
Sent from my SAMSUNG-SGH-T989 using Tapatalk
Dah... just went locally to have it serviced... got screwed at 100$...
Should have searched online before...
I had the SAME EXACT issue. I had to literally remove my power button because my device would reboot every few minutes. I use the volume keys to wake the device and sleep shortcut in the notification bar to sleep. If my device turns off, I have to turn it on with a USB, which is a major hassle but I've grown used to it.
I literally have never had a problem like this with this phone, but just recently I flashed the new AOKP jb 8-29 build and after a day or two of using it I started getting random reboots where the phone would crash and then start vibrating in intervals. I couldn't get it to stop unless I pulled the battery. Thinking this was just a bug with the rom, I just rebooted to recovery and wiped and flashed the latest jedi mind trick v7. I let the phone sit for a little bit after first boot, but when I then tried to go through the setup I got the exact same problem. Now the phone crashes like this every time I boot up and even while I'm in recovery mode! Someone please help if you know what might be causing this.
EDIT: Now it's doing this every time I put the battery back in; I can't turn on the phone or go into recovery while it's vibrating like this
Sound like a faulty power button. I've seen many, many threads like yours. Almost certain that's the case. Mobiletech offers a power button service. Check them out
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile/
Sent from JMT Goodness
LoopDoGG79 said:
Sound like a faulty power button. I've seen many, many threads like yours. Almost certain that's the case. Mobiletech offers a power button service. Check them out
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile/
Sent from JMT Goodness
Click to expand...
Click to collapse
I think you're right because before every time I put in the battery the phone would turn on, but I tapped the power button a few times to loosen it up and put the battery in and it didn't turn on. Is there any way to remote start without having to touch the power button that you know of? Thanks for the advice btw
This same scenario happened to me just yesterday morning. I researched it and this issue does seem to be popping up more frequently among Samsung phones. Maybe power button design is faulty and they're starting to wear out now after a year plus of use? I sent mine off to MobileTechVideos today to be fixed. I feel so lost without my phone!
jmariconda said:
I think you're right because before every time I put in the battery the phone would turn on, but I tapped the power button a few times to loosen it up and put the battery in and it didn't turn on. Is there any way to remote start without having to touch the power button that you know of? Thanks for the advice btw
Click to expand...
Click to collapse
What I've read is no. Its not the button its self, but the circuits behind the button that mess up. Unless you are really skilled at soldering and can re wire the board, I don't see that happening.
Sent from JMT Goodness
About a month ago my phone randomly started rebooting out of nowhere. It was in my pocket and rebooted a few times and stayed on for a while. It kept getting worse and worse to the point where it would not even boot up. I updated the phone using Kies and it worked for a few hours, but then it went back to doing the same thing. The warranty already expired and I replaced the screen on the summer, so it doesn't have the sticker behind the battery.
Today I installed the original software using Odin and it turned on and booted and seemed to work fine for around 2 minutes, but then it restarted and kept rebooting again. I have also noticed that the menu at the beggining when you press Vol + and - and the power button is not the same one as factory. Please help me out here with any possible solutions and let me know if you need more details. Thanks.
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
Jardad5 said:
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
Click to expand...
Click to collapse
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
I'm having this issue too but i cleaned the power button with a straw(Capri sun)..i just made it pointy and cleaned around....been working fine for a whole day. I avoid pressing it so i use volume to wake phone up. I hope it helps, i was all crazy about my phone like 2 days ago because i didn't know what was the problem. If anything PM me.
Sent from my SGH-T989 using xda app-developers app
terrypro said:
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
Click to expand...
Click to collapse
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
Do it yourself or have someone do it for you:
http://forum.xda-developers.com/showpost.php?p=38938690&postcount=4
power button t989
KaneHusky said:
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/[/url]
Click to expand...
Click to collapse
is it safe to send the phone there ?
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
I've never had to deal with them but I'm sure they're reputable. No one on here would use and recommend them if it wasn't.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Google your local area for a store that deals with repairing Samsung phones.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Quite a few members here have used that service so yes it's safe. I wasn't happy with the amount of time it took, but it's a good service otherwise.
Troubleshooting Advice
Have similar issues with sensitivity and powering off. Are there steps to take to make sure it is not failure of any other type?
hey guys, Idk what happened to my phone, I was using it normally, and then it just shuts off and starts to rumble, like in intervals not continuously. So tried to remove the battery, and stuff like that, it wont even boot it, it would just rumble like that again. I plugged it into the wall and it'll do the same thing, it wont even charge, even though the charging battery showed up for a second and then disappear and then it starts to rumble. I tried to odin, and it lets me into the volume up and down menu, then if I was quick enough I can get into where the android is, but after about a second or 2, it will just turn off, like the screen would show up blue vertical bars on top of the android picture, and then it would just shuts off as if I unplugged the battery and power cable, and then it continues to rumble. I really dont know what this is, I have never seen anything like it before, this is my third galaxy phone and none of my other ones have ever encountered anything like this. I dont even know what to classifies it as, like it's not hard brick cause i can get into odin but it's also hard brick because it would shuts off before i get to do anything! Any help is appreciated, thanks!
megazeroxuxm said:
Any help is appreciated, thanks!
Click to expand...
Click to collapse
You have a sticky power button. There is some stuff in this thread that you can try.
http://forum.xda-developers.com/showthread.php?t=1931310
If nothing there works for you, you may need to send it in for repairs.
meekrawb said:
You have a sticky power button. There is some stuff in this thread that you can try.
http://forum.xda-developers.com/showthread.php?t=1931310
If nothing there works for you, you may need to send it in for repairs.
Click to expand...
Click to collapse
Ok thanks! That works for me, well I really didnt fix it, but now I know what's wrong with it. the button on the inside the the actual button is broken is i shake it to the right side to get it off the sensor, it kind of works now, I'll actually have to send it in eventually. :/
Thanks a lot though!
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
I seem to be able to get it into two states right now, but neither is like it was - powered on and "working" but no screen. If I hold the power button for a while it seems ot go into a deep state of sleep or off, but I do not quite think it is off. If I hold it again for 30 seconds nothing happens at all. If I hold it again for 4 seconds, the back and menu soft keys will light up again. And then I can get them to light by hitting the home button or a quick touch of the power button.
Press and hold power in either state while holding volume up no longer seems to take me to a reboot - I no longer hear the power up music.
No idea what state it really is in or how to get it out of this.
ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).
Gamul1 said:
ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).
Click to expand...
Click to collapse
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?
kkretch said:
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?
Click to expand...
Click to collapse
I have had it plugged in for a couple hours now and no change. I am not rooted. It is completely stock except the apps installed.
Thanks!
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
+1
dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
Use the function to chat with the amazon support.
just google "Amazon Support". You will find the option on the right side on the amazon page
They will know what to do and from my experience amazon will offer you that you can send your tablet either to amazon or directly to samsung and they wil pay the shipping costs good luck !
Gesendet von meinem SM-P600 mit Tapatalk
Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
If you are within your refund stage then get it exchanged for a brand new device if not then yeah you will be covered under warrenty.
Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk
notebooko said:
Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!
Gamul1 said:
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!
Click to expand...
Click to collapse
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.
notebooko said:
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.
Click to expand...
Click to collapse
I tried to see if there was anything vaguely showing but the screen is totally black as far as I can see. I have a service ticket open with Samsung and will send it back for repairs. I would prefer repair over replacement as I would hate to lose all the stuff installed. I generally trust repairs as my philosophy is that they tend to pay better attention on the repair than the assembly line.
Thanks for all the help everyone!
You should definitely try getting it repaired or see if it's possible to copy the data to an external storage prior to getting a new one.
As a general rule I always have Google Drive take automatic backups and store what I can on my external SD to prevent any loss of important work.
Sent from my SM-P600 using XDA Premium HD app
notebooko said:
That's strange that you can't see the drives when connected to the computer.
Click to expand...
Click to collapse
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.
Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.
Bulbous said:
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.
Click to expand...
Click to collapse
This is what I am thinking - that it is sitting at the lock screen. I tried to see if I could unlock it by touching the screen in the right places but I guess when the screen is dark its not just dark but not functional. I figured as much but thought I would try anyway.
sheepybach said:
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.
Click to expand...
Click to collapse
Well - its going back this morning for either repair or replacement. I would prefer repair to save the apps and data and work. Nothing irreplaceable but its a royal pain to reset all this up and my son had significant game experience on the device that might be nice to save.
Either way - it will just be nice to get it working.
Just wanted to follow up with the results. Got notification from Samsung yesterday that they repaired my device and it is on its way back. They replaced the LCD screen and the battery. All free and in warranty and coming back 2 day air.
Not sure why they replaced the battery. I wonder if the battery takes a beating because of 1 game that we play - Bloons TD5. It tends to drain the battery from full to empty in about 30 - 45 minutes. Any other game or function we do the battery last many hours. I wonder if that damages the battery long term?