I'm not too sure how to start this so I'll just start in the beginning.
My phone is rooted and it has been for a while and i wanted to downgrade my play store to 3.7 but my phone came from the factory with the newest play store pre-installed so i couldn't just go into manage apps and uninstall updates because my phone never had 3.7 on it so i uninstalled the play store using my root uninstaller (like an idiot) and went through a time period of about a week where I couldn't even get the play store installed. last night i finally got it installed to the point where I could actually see the app in my apps list. So after getting the play store re-installed I thought i was finally done with this problem. However when i touch the app icon to open the play store the screen just hangs stays black for a few seconds before telling me that the google play store stopped working. so im stuck with the app closing pretty much right after i open it. If ANYONE has any idea what to do i would be extremely grateful.
I am an Android newbie, but was so taken by the SM-T800 tab that I bought one. I was shocked at how much crap came pre-installed, so in an effort to at least cut down on the appearance of tons of pre-installed bloatware, I turned off a bunch of apps using App Manager, but not anything I thought might actually be important. Obviously something has gone weird though, because now when I download something from the Google Play store it installs the app or item twice, once with the app icon/label, and once with just the label-- although if you touch on the label it will still launch the app. You can delete the apps as usual by dragging to the trash.
Here are the things I have turned off, do any of these look like they might be causing a problem?
ANT Radio Service
ANT+ Plugins
Business Card Recognition
Businessweek+
Cisco WebEx Meetings
Drive
Dropbox
Flipboard
Google Play Books
Google Play Games
Google Play Newstand
Google +
Launcher (I honestly do not think I turned this off so I am wondering if it is part of one of these other apps: this is labelled com.sec.android.emergencylauncher and it won't let me turn it back on. This is the only thing I can see that might cause a problem. TouchWiz Home is still active and running.)
MagazineWidget
Milk
Netflix
NYTimes
Papergarden
Papergarden Widget
This is not an emergency problem since I can delete the extra apps, but it bugs me like an itch I can't scratch!
I have been happily running google services on my phone (fireos 3.6.8). However, Google released an update to Play Services (version 7.3) yesterday (4/15/2015), which crashes. Has anyone else started getting popups saying "Google Play Services has stopped" constantly? Does anyone have a workaround or does anyone know of a way to keep Play Services from updating automatically? I am able to reinstall 7.0.99, which works, but the app immediately downloads the update and installs itself automatically.
I am having the same problem. Installed the previous version but was automatically updated.
I'm also having the same problem and would like to find a workaround or a temp stop too keep these messages from popping up. It makes the phone nearly unusable.
works okay on 4.6.1
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.
No troubles here with newest Services or Store on 4.6.1.
Thanks. I updated to 4.6.1 and everything is much better.
apo383 said:
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.
Click to expand...
Click to collapse
Try deleting all Google services,play store,account manager and framework and reinstall
Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.
rich8511 said:
Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.
Click to expand...
Click to collapse
If you uninstall and go back to the older version of google play services, none of the google apps will run. They REQUIRE the danged update.
Lots of folks using many different phones are having issues with the latest version of Google Services. Might not just be the Fire phone having issues then. My services is still 7.0.99 even after updating the OS. Play store still reports that's the latest version for me so maybe they froze the update. I think I may set that file to read only until this is sorted out.
after using my phone with the updated OS for a few days now, I've also experienced some more issues. some apps don't open or stall on opening such as Redfin and some open, but don't seem to work such as Pandora (opens, but music won't load).
anyone else?
Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.
rbeavers said:
Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.
Click to expand...
Click to collapse
Same thing here. I uninstalled play store and installed older version 4.1.10. I can then open up the store and update applications, but the next time I open Google auto updates (despite settings not to) it to the latest version that just spins on a white screen. At least this is a work around to keep other apps updated while we wait for a fix.
It looks like Google Play Services 7.3.29 was just released this morning. I have fireos 4.6.1 installed, my play services auto updated, and Play Store and Gmail now appear to work without hanging! Google hangouts still does not let me send messages.
Well, I spoke too soon. Play Store and Gmail open, but they don't refresh properly. That's frustrating.
I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!
mjp123 said:
I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!
Click to expand...
Click to collapse
Updating wont help the google play store not working at lest for long.
same issue. don't see fire os update
Google play services crashing even after multiple uninstalls and updates. I don't see the fire OS update available for me yet, still showing 3.6.8 as the latest. Any ideas to try?
rbeavers said:
Updating wont help the google play store not working at lest for long.
Click to expand...
Click to collapse
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!
not just us
mjp123 said:
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!
Click to expand...
Click to collapse
go look at google play services on the google play store. Everyone is having problems and giving it 1 star (including me). Multiple phones are having the issue:
https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en
So, I got the new 4.6.1 update, and I've installed all the Google Play apks. Things seem to be working fine overall. However, I can't seem to get location services to act right. I had Location Services and Enhanced Location Services turned on with only a select few apps turned on to utilize those services. However, every time I go back to make sure everything is working properly, all of the apps are turned back on. I specifically chose to only allow certain apps that I know need those services (maps, weather, etc.) in order to save battery life. My suspicion is that Google Play Services keeps turning everything back on. This wasn't happening before I installed Google Play Store/Services. Granted, this could also be the result of the new 4.6.1 update, but I'm thinking that this is more of a Google Play Services issue. Now I have to choose between having location services on altogether or off altogether which is less than ideal.
Anyone else having this problem? Is there a way to get Google Play Services to stop messing with things on my phone? I'll uninstall the Google Play Store/Services if I have to , but I'm trying to determine if there is a less extreme way out of this.
So, I may have at least partially answered my own question. The last time I tried to get location services preferences to stick, I had still allowed Google Play Services and Play Store to access it. Well, this time I turned both of those off. Now my location services preferences appear to be holding. The only exception seems to be when I reboot my phone. Then everything goes back to being on which is annoying, but this is acceptable for now. I don't reboot my phone very often. So, as long as my location preferences stay otherwise locked in then I think I'm okay. I'll update if anything changes.
I'm not sure what's going on now. The location services for all of the apps turned back on without my having rebooted my phone. If anyone wants to chime in with suggestions or theories, feel free to do so, because I'm honestly not sure how to stop this from happening short of just uninstalling the Google Play Store/Services.
Updated to Marshmallow, Tuesday with no problems. On Wednesday updated a bunch of apps including the Google app. decided to try the Google now launcher, so I uninstalled Nova launcher. downloaded Google now launcher. Now my Google app is gone from my phone. when I go to the play store I get the message that this version is not compatible with my phone!!! Any ideas or help???
+1 My Verizon G4 Marshmallow update was extremely problematic. A bunch of apps, mostly Google, but others disappeared from my phone leaving the orphan icons in the App drawer and Google Now (and On Tap) doesn't work. Try installing the Google Now Launcher to to see what happens, GNL says I need a newer version of the Google Search App and the Play Store says it's incompatible with my device. Can anyone shed some light on this issue?
Similar issue here also, my apps disappeared from the play store, Google was one in particular. However, since then, about 30 minutes ago I was flooded with app updates, Google being one of them.
I have this problem with my Android Wear sometimes. On a fresh G4 firmware, Android wear barks it needs Play Services or something updated, but the app says Up to Date, eventually it starts updating and starts working. Perhaps it is doing stuff in the background, similar to how Play Store gets updated behind the scenes. Once a few Google Apps get updated, the rest filter through like normal.
I am hesitant to take the MM upgrade because of lack of root. I am not currently rooted, but the thought of never having the option again makes me think twice.
Its started working after a battery pull..