Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Batou069 said:
Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Click to expand...
Click to collapse
Every time that I've had that issue, here's what I do. I'm aware you've tried about half of the things, but you missed a step lol.
1) Settings>Apps>Running Force Stop Google Play/Anything else tied to it (I usually stop all Google services)
2) Log out of your Google Account
3) Go into your app drawer, tap and drag the Google Play icon to the "info" to open up the info on the app.
4) Clear data and cache for the app, disregard the warning messages
5) Reboot device
6) Log back in
7)????
8) Profit
I'll give it a try, thanks!
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
pillzbury said:
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
Click to expand...
Click to collapse
My problem wont be fixed with any of these as its 927 on all of my devices but sometimes after 11pm it works. and sometimes during a reset of my phone they will automatically download sporadically. Its google servers for me. To bad google's customer service is one of the worst i have seen.
I would have to agree I have the same issue and have had it since December of last year at least. I have an email thread that shows the ongoing issues and they have never fixed a single issue. I can't even load the play store at all now just get connection timed out retry and forget trying all the "fixes" because I have gone through hours and hours and tried every fix that anyone could suggest. For a while I was able to download successfully but not reliably and ONLY ON CELLULAR. Google servers even knew when I was connecting to another phone (using it as a hotspot) and since it was cellular it worked fine. But if I used a real landline wifi it would error every single time. I basically have given up and will not buy another app or even use my android devices and thankfully I have others to use since I work for a phone company but google is absolutely pathetic in this. Google's suggestion is they are working on it and there is nothing else they can do for me. That's fine if it was a few days or maybe a few weeks but this is well over 4 months and they are making products unusable.
Hello I am new to this forum, hope this is the right place to post this,
I have a Rooted Galaxy S4 Mini, and I had a custom patch of the Play Store installed, but I just hated the icon and didnt notice any difference between the custom patch and the original version of the Play Store so I decided to go back to the original one and uninstalled the Custom one and installed the regular play store and when I did, I opened it and it started loading and showed me the Terms of Service once more but suddenly the little window with the Terms disappeared and the Play Store froze. Soon after it just crashed and a message saying it had stopped appeared. And this just repeats itself everytime I try to open it, It wont even let me tap accept or decline. I tried installing previous versions of the Play store and the same thing happens, tried clearing cache & data and reboot, didnt work, tried clear cache, data, then force stop and reboot and got nothing. tried doing this to Google Play Services, services framework and play store, nothing. I even tried uninstalling updates of Google Play services and all of this steps again. But nothing. And yes, my download manager is enabled. I was so desperate I decided to back everything up with Titanium backup and then I did a factory reset. When it turned on and I configured it, there was no Play Store in my apps. So I manually installed ES File Explorer and Titanium backup to restore my phone and my backup wasnt there unfortunately so I installed Play Store manually too and I got the same error! And now I got to personalize everything again and download all the stuff I had back in so it would be nice to at least get the Play Store working again, please help me!
Sorry for long post please give me some of your time and help me
Thanks
Are you on stock rom? Are you using the GT-I9195 LTE model?
I am on Stock ROM, and I have a GT-I9195L Model its supposed to be LTE I think.
It seems my problem has been solved! Thank god!
I updated all my apps through Aptoide and the play store too, somehow that fixed my problem even though it was the same version.
Thanks
Hi everyone,
Well, I accidentally uninstalled play store using Titanium backup (my bad...). I've restored it again, but whenever I tried to download or update new apps, the play store always force closed. I've done some possible solutions , like wiping play store and play services and removing Google account, except factory reset. FYI, I'm still using Sony stock rom (.108)
Is it because I uninstalled a system app from an odexed rom? Is there any other way to solve this?
Thank you for any further help
hello
I'm having trouble setting up my tab s.
After a factory reset, everytime I try to log in to my google account, google play services crashes and I can't setup my tablet.
Any ideas? I tried downloading the latest playstore apk, but no dice..
Thanks
Keep us posted cause I had the exact same problem. I factory reset and the Google stuff won't even pop up. I try to log into the play store and Google services crashes. I even flashed a fresh install with odin and the same thing happens. I did get it to work after updating with a ota. As soon as I did all the Google stuff was fine. I also have a back up so I rooted and and restored from the backup with flashier. I've searched and tried so many things and nothing else seemed to work.
It made my phone inoperative. I had rooted sprint stock 6.0.1. I did a factory reset and re-rooted and now phone super hot . I then froze bloatware but stays hot. What should I try next? Thanks for help!!
At the most remove google play store completely or maybe force stop it and clear the cache on that app itself
then go here
https://forum.xda-developers.com/showthread.php?t=1996995
you will be able to get the newest update for the play store