Guys,
Im a noob but i promise i have searched high and low for an answer and have read through lots of threads but cant seem to find an answer or anyone with the same problem i have.
Ok basically i have been trying to get play music working. I am in the uk on o2 with galaxy s3 unlocked no rooted ics.
I have got my account up and running and have music uploading merrily.
The problem i have is with play music on my phone.
When i launch it it will see the music that is on my phone memory but not what i have uploaded to google play.
I have cleared cache, deleted and tried various different APK's but to no avail.
What i have noticed is when i press setiings no menu choices come up only info on version number and open source info.
If i could see the menu then i would be able to link my account etc but i just cant get a menu to show up.
If i go into app manager and click google play the google music sync option isnt there.
Any Ideas??
If there is a thread on this i really am sorry but i couldnt find anyone with the same issue
I am having the same problem on my One X. Let me know if you found a solution.
-edit: solution here http://forum.xda-developers.com/showthread.php?t=1653792&page=2
Related
Hey, I am having some issues with the ICS 4.0.3 CM9, b0.2.6 ROM working with the Google Music app and getting Exchange on it.
Google Music seems to only want to play local music on my phone, whenever I try to stream a song, the Music app FCs. I have tried uninstalling it, clearing data, but still having the same issue. I've had this problem since the b0.2.5, the only thing I haven't tried is a fresh install with b0.2.6.
With the Email app, whenever I try to setup my exchange account, it keeps FC after I try saving the settings for my account (basically says "Exchange has FC" or something of that nature).
I also noticed that browser sync isn't working either under Accounts -> Google.
I searched around and couldn't find anything, and can't post on the dev forum so I figured this would be the best place. I also realize that this is a beta ROM, I was just wondering if these issues are known (I searched the original ROM thread and couldn't find anything that would answer my questions) or maybe there is something messed up with my installation. Anyways, thanks in advance for any help!
Apologies if this is in the wrong place, please feel free to move it around!
I've updated my Nexus to JB and all is well. I've never really used the music app, but in preparation for my Nexus 7 arriving, I've done the "hack" to allow Google Music access from the UK - it's currently uploading my music as I type.
On my device though, I can't see it. The help says I should be prompted for which account to use, but this doesn't seem to happen. I've also checked under "Accounts and Sync" for my google account, and all looks happy (except no option for music is even listed).
Can anyone advise what I need to do to get it working?
Actually, I managed to use the hack too, but still have the same problem. I think you answered to yourself. It's a hack..so it's suppose maybe not to be fully operational.
I've been using Google Music in the UK more or less since it lauched & it works perfectly fine for me.
Under settings in the Music App does it list a Google Play Account? (Should be at the very top)
I'm using Google Music for a few month now as well and had a similar problem.
Try clearing the cache of the Music App. At least that solved the problem for me that a few albums where not showing on my phone.
download Titanium backup. go to your apps defrost Google music
Thanks everyone, I did a "clear data" and it's showing stuff now
I'm getting this error message "music temporarily unavailable. couldn't play the stream you requested". I only have 3 devices authorized and I am having no issues with playback on my computer, however every song is giving me this error, whether over 4G or Wifi on my GNex. This issue started happening two days ago (around the time the European Google Play Music store updates were occurring / not sure if it's related). My issue was happening before the most recent Google Music update (a day or two ago?) as well as after. Also, not sure if it's relevant but I've almost filled my 20,000 song limit.
Anyone else figure this out / had this issue / have advice? Thanks!
Stock GNex on Verizon.
I have the same message starting today, but only for certain songs on my Galaxy Nexus.
I'm at 3.000 on song limit so I don't think that's it. Streaming on PC and other phone (Nexus S) is fine.
I am in Canada, which doesn't officially have Music yet, but then the streaming is working fine on devices so I don't think that's the issue.
vcmic said:
I have the same message starting today, but only for certain songs on my Galaxy Nexus.
I'm at 3.000 on song limit so I don't think that's it. Streaming on PC and other phone (Nexus S) is fine.
I am in Canada, which doesn't officially have Music yet, but then the streaming is working fine on devices so I don't think that's the issue.
Click to expand...
Click to collapse
I was getting this message frequently the other day (Tuesday) but since the update to Google Play Music, I haven't had any problems. BTW, Music is available in Canada now...sorta. We can upload and stream (music.google.com doesn't block you from the webpage anymore and you can download Music Manager) but we don't have a music store or nothing like that. It got flipped on around the same time they announced Music for Google TV in Canada.
I've also been getting the same message on my tablet since Tuesday. I noticed it after the last Play Music update. Since I didn't know what to do, I uninstalled the app and did a fresh re-install to no avail.
No problems playing on cell or computer. And I don't think song limit is an issue here... I don't have more than 500 songs myself.
Besides, my problem is not with all songs, just some... not sure, but seems like the ones I'm having problems with are the ones I have gotten for free from Play Store ("Free Song of the Day" type of songs).
Hopefully somebody has more info on this issue, a suggestion... Or if we are lucky perhaps it's a temporary glitch and it resolves itself some time soon.
~ fitzbg
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
@vcmic: thanks so much! this works for me indeed you're my savior :highfive:
Worked for me as well. Minus the being signed into Talk part. (I skipped that part)
Thanks!
This solution worked for me too on my Samsung Galaxy Nexus.
Thanks
Worked for me as well on Motorola Atrix HD which just got updated from 4.0.4 to 4.1.1.
Also didn't touch Talk although I was signed in before.
Sent from my MB886 using Tapatalk 2
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
I've just tried to do this but couldn't see any app called "Google account manager" in the all apps section. Would love to resolve this, it's doing my head in!
Didn't Work
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
I just did that and it don't' work. The only diference is that I have a HTC One S and that you can't remove the battery.
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
Worked like a charm, I also skipped step 1. Before this fix not one song played now I've tested over a dozen and they all played. Thanks
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
Yep, this worked for me also. Two years later.
Play Store force closes after update to 4.4.2 & Notification led in only two colors
Hi.
I know this is an extensively addressed issue, but I can't seem to find a solution anywhere.
I just bought a Huawei Ascend P6, and at first everything seemed ok, but after updating to 4.4.2 via OTA and Google Play Store just stopped working. It closes right after opening it.
I've seen many suggestion around and tried some of them, but none seem to work. The phone is not rooted.
Here's what I've tried so far:
Changing date and time
No effect
Resetting app preferences
No effect
Clearing Google Play Store data and cache
Sometimes, after doing this, it'll start as if everything was fine, but as soon as I start a download, it closes. It'll force close on startup thereafter.
Clearing Google Play Store and Google Play Services data and cache
Same result
Installing the latest version
No effect
Installing older versions
Updating Google Play Services
No effect
Factory reset (this was done from the phone options, not doing the volume/on-off key combination. Was that wrong?)
No effect
Checking if the Android download manager was disable
I couldn't find it in the 'all apps' list nor in the 'disabled apps' list. Every screenshot and video I've seen show the app with the classic green android as an icon, and they have different names ('Download manager' or just 'download'), but all I could find is an a app with a different icon named 'download' that seems to be a different thing. I suspected this might be the issue, but then I read that if I could download something from the web (which I can) then that's not the problem.
Clearing Google Services framework data
Couldn't find it in the app list
I should mention that the only Google app installed was the Play Store and that some of the Google system apps like contactssyncadapter.apk and calendarsyncadapter.apk were not installed (before or after the update to 4.4.2), I had to download them from the web in order to sync my contacts and calendar from Gmail. I suspect that this might be the issue.
I know that you can download a .zip with all Gapps for custom ROMS that don't have them, but I don't quite know how to do it. The tutorials I've seen require root access and the ones that apparently don't require root access are too complicated, at least for me - obviously I'm no expert in this matter. It would be of great help if anyone could point me in the direction of a complete guide (preferably made for Android iliterated people like me) for installing this Gapps.
Additionally, I noticed that the notification led only responds if it's set to white, green or red (the white is more of a light green). Is it supposed to be like this or there's something wrong with my phone?
I'd really appreciate if you could shed some light here. Let me know if you need more information.
Thanks in advance.
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
---
EDIT
(7/15/15)
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.
LG G4 Google Music issue
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
arpee324 said:
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
Click to expand...
Click to collapse
Mine seems nornal. Man need Viper4Anroid bad to turn up the treble.
Sent from my LG-H811 using Tapatalk
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
Mikie78 said:
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
Click to expand...
Click to collapse
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
Sfkn2 said:
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
Click to expand...
Click to collapse
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
JaySoul said:
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
Click to expand...
Click to collapse
You can kiss me passionately with a $5 Starbucks gift card so I can have my coffee today! Shower me with love!
It's not the phone!
arpee324 said:
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
Click to expand...
Click to collapse
It's not your phone it's the Amateur Hour app that is Google Play Music.
While Chasing all things Social and bending over Backwards to be Facebook. Google Let this jewel of an app turn into a perfect example of why Not to Reinvent the wheel.
Ive Been having the exact same problems and many others ever since I subscribed, Dec. 2014. The app cant handle the additional strains on its limited resources and Android is already a memory sucking pig.
Ive had these issues on a Moto X 2013, Two Moto X 2014's, Two Drod Maxx's and a 2013 Nexus 7. So I know for a fact it;s not the device.
Getting any help from google is like trying to get milk from a Bull. They are so stuck in the "Everything at Google is Free and You are all our Beta Testers (Guinea Pigs) mindset. That they forget or Don't realize that people are actually paying for this service. Though, Not Many Apparently.
You can do factory resets, Data, Cache clears Uninstall and re-installs etc until the cows come home. None will Fix these issues. The problems are account related and google needs to manually reset each one.
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
You think any of the Bike riding, Free Food eating Geniuses at google could or would tell you to do that - Don't hold your breath - All they will say is do a factory reset, deny there is or they have heard of a similar issue and finally, tell you it's been escalated. Which , like their Feedback service is another term for it's been sent to the Great Circualr Filing cabinet.
It's been 6 long months of Music constantly restarting after 20 seconds +/-, Voice commands to play a song or an album failing endlessly, Huge portions of my library gone missing on mobile devices. etc,, and Google refuses to help.
Google Play Music as it stands now is good for One thing - Shuffle Play of your library - Thats it. The Curated Lists fail More than they work, Using the shuffle widget Plays more music NOT in your library then music in it and none of it similar to what you have. The "Recommended for You" Crap is just a waste of resources.
I have 27K songs uploaded and another 26K "Added to my Library" from the Subscription and Nothing works!
SOMFW said:
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
Click to expand...
Click to collapse
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
arpee324 said:
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
Click to expand...
Click to collapse
Playlist will wok with the "Fix" but take multiple attempts. If they are Large (100+ songs) try doing it in groups of 25.
I had one playlist with 170+ songs and it took 5 attempts trying to highlight every song wouldnt work. The Edit info was greyed out.. A few songs needed to be removed and re-added - You couldn't edit their info
After I found the "Bad" Songs I was able to do a bulk edit on the list and it worked
PS I tried doing a bulk edit on all 54K songs in my library but it to failed miserably.
This may be because of googles insistence to use the arcane and antiquated Chrome / Flash for everything google. Me using an older PC with XP ( Which makes using GPM Painful) or because it has to be done artist by artist.
I reached out to google , Again yesterday by phone to tell them of the "Fix" and the Pri-madonna who I spoke to couldn't care less or be more contemptuous.
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.