No OTA, Defective device? - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I got my GS3 On ATT from a preorder and i've never once recieved an OTA, im completely stock never rooted or used any custom roms before. When i go to settings>about device>software update, i get Communication failed, the server is currently unavailable your device will automatically check for an update in 48 hours.
I did some googling and found a guy back in july that had the same issue and ATT replaced his phone.
Never had a single issue with my phone before. Is the phone defective because of this? Is there a quick fix?

Honestly don't know.. I have a friend at work that is experiencing the same issue .. my phone received all updates with no problems.
They obtained there phone from BestBuy .. told her to take the phone back to them and show them what going on. This was this past Friday .. so Monday (tomorrow), I should know what BestBuy did for her.

Mine always says that too
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Why not just root? Then you can apply the update yourself.
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have you tried kies?

Updates are based on priority of the IMEI. So this week can't get update but next week you can. It's how they (att) stop the download from being congested.
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The update isn't available through kies, I'm thinking about rooting but i might as well just wait for the 4.1 update.

dkirchik said:
Updates are based on priority of the IMEI. So this week can't get update but next week you can. It's how they (att) stop the download from being congested.
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This I don't believe one bit .. the girl that I was talking about in my previous post .. she was still on I747UCALEM .. she got hers the day they were released .. never received the update to I747UCALG1 or the newest one I747UCALH9.
My Garnet Red version came with I747UCALG1 already installed (box has sticker on it stating "updated") .. and I received the LH9 the same day it was released OTA.
The fact that her phone is MISSING not 1 update .. but 2 .. tells me there is a problem with the phone, not AT&T sending out OTA's by IMEI priority.

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Related

Mesmermize getting Froyo in... March?!

Anyone see this http://www.facebook.com/USCellular/posts/173189566049534 from US Cellular's facebook page?
It says they are getting Froyo for their Galaxy S phone (the Mesmerize) in March. Hope this has nothing to do with our update...
Probably not the canada one got its update via samsung kies a few days back
Sent from my SPH-D700 using XDA App
Verizon SHOULD be updating theirs in 2 days. Might happen, might not. Idk. Cant bring myself to worry about these things any longer.

****Is there a way to unroot? ****

I want to bring my SG2 back in to exchange because I noticed there is " one " dead/stuck pixel, that is colored RED. I just don't like my brand new device starting off being un-perfect. It's two days old.
Is there a way to unroot the phone?
no there is not....thats why i dont root till there is an unroot method
lol, nope. i looked and looked everywhere. could not find it anywhere on the net. my device was stuck in bootloop. after waiting for a while for stock rom to come out, and not seeing any advancement. i decided to purposely brick the device and go exchange it, worked like a charm.
u can wait 2 c if a stock rom comes out within ur 14 day period.
510jungleboy said:
I want to bring my SG2 back in to exchange because I noticed there is " one " dead/stuck pixel, that is colored RED. I just don't like my brand new device starting off being un-perfect. It's two days old.
Is there a way to unroot the phone?
Click to expand...
Click to collapse
This is why i'm never in a hurry to jump on the root bandwagon until there is a method to go back to stock firmware. Sorry mate.
vikramjatt11 said:
lol, nope. i looked and looked everywhere. could not find it anywhere on the net. my device was stuck in bootloop. after waiting for a while for stock rom to come out, and not seeing any advancement. i decided to purposely brick the device and go exchange it, worked like a charm.
u can wait 2 c if a stock rom comes out within ur 14 day period.
Click to expand...
Click to collapse
Although I was thinking the same thing, that's a big gamble to take. Since some people is reporting that Sprint doesn't care if the phone is rooted or not, I'm gonna just go to the sprint store to see if i can just exchange mine even though it's rooted.
plmiller0905 said:
Although I was thinking the same thing, that's a big gamble to take. Since some people is reporting that Sprint doesn't care if the phone is rooted or not, I'm gonna just go to the sprint store to see if i can just exchange mine even though it's rooted.
Click to expand...
Click to collapse
They might care now. Problem is Sprint lacks the tools to remove root on this device. So they might have to deny you.
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Just don't tell them its rooted.... I guarantee most of the employees won't know the difference....the ones that do probably wouldn't care
plmiller0905 said:
Although I was thinking the same thing, that's a big gamble to take. Since some people is reporting that Sprint doesn't care if the phone is rooted or not, I'm gonna just go to the sprint store to see if i can just exchange mine even though it's rooted.
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
Yes there is a way to unroot I believe. Re run the root script and it will un root. We did the same thing for og epic or use odin with stock tar and no more root
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Just brick your device like the Dev did
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tomyboombotz said:
Just brick your device like the Dev did
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Lol ..... I dont want to start a trend for myself. I have never bricked a device , but I know the saying " never say never ".
Is there a stock tar?
jbadboy2007 said:
Yes there is a way to unroot I believe. Re run the root script and it will un root. We did the same thing for og epic or use odin with stock tar and no more root
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Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
Silent25r said:
They might care now. Problem is Sprint lacks the tools to remove root on this device. So they might have to deny you.
Sent from my SPH-D710 using Tapatalk
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Click to collapse
yup...they did...lol. They told me I had to return it to stock. Then went on to tell me that they're sure the issues I'm having in regards to losing data etc...is because sprint is updating their towers where I live...I thought this was bs.
But anyway, I left the store, turned on 4g to see if that service was available in my area yet...and boom...it connected.
So maybe he was telling the truth, because just a month ago there was no 4g at all here where I live.
But nevertheless, the stock tar/kernel should be posted today or within the next few days. Apparently bubby..is just about to release it

OTA update issue?

Has anyone figured out how to fix the at&t ota update issue? I just a new red s3 yesterday and when i check for ota updates, i get an error message that says the phone cant connect to the servers bacause they are busy and the phone will automatically check in 48 hrs. This is a new one for me. I also cant connect to kies via computer so when jelly bean is released, ill be sol. Any ideas?
catchesbass said:
Has anyone figured out how to fix the at&t ota update issue? I just a new red s3 yesterday and when i check for ota updates, i get an error message that says the phone cant connect to the servers bacause they are busy and the phone will automatically check in 48 hrs. This is a new one for me. I also cant connect to kies via computer so when jelly bean is released, ill be sol. Any ideas?
Click to expand...
Click to collapse
mine did that a few times and then it worked fine all samsung devices ive had did that. just reboot and try again u can run the date up and try it again or just trade it to me for my white one
Mine hasn't had this problem
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no luck
I just got back from the at&t store and they were gonna exchange the phone but the new phone did the same thing. Also, one of the employees tried it on their personal phone and it did the same thing. Hmmm.
Maybe area related?
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Mine did that too. Fixed after I rooted. I'm now running stock but rooted and the check for updates now works fine.
My son just got an S3 yesterday -- I'll have to see if this is working on his. He hasn't rooted yet, but he will in the next day or so; hence, maybe it's a moot point.
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Did anyone else get an update this morning?

Could this possibly be Jellybean? I'd prefer to use wi-fi to download it, just curious as to whether or not anyone else has an idea..
No update and probably it will be on Sam mobile by now, I didn't see it earlier so I doubt is jellybean
Sent from my SGH-T999 using Tapatalk 2
Before this gets way out of hand, what are you running now? ROM/Kernel (version numbers)
I just checked mine and I got nothing.
I have a feeling what the OP hasnt said yet is that he just bought the phone and is getting LH2 now while everyone else got it 5 weeks ago.
stevessvt said:
I have a feeling what the OP hasnt said yet is that he just bought the phone and is getting LH2 now while everyone else got it 5 weeks ago.
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+1
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I've had the phone since release. I reverted back to stock (VALEM) about two weeks ago and this morning I received a notice for the update. I went home just now to check it out and yeah, it was (VALH2). I just found that odd that it took that long to get a notice. Apologies. I wasn't trying to stir anything up.
Could be an update to fix the reset hack problem
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teambestyrandy said:
Could be an update to fix the reset hack problem
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Click to collapse
That is patched in LH2 afaik.

[Q] (HELP) Fiance's Note 2 has signal loss after 4.3 OTA

Hey guys I upgrade my fiance's Note 2 on AT&T to Android 4.3 via OTA update since the said update has been applied she has had major signal loss and pretty much no cell reception and comes in and out and its not stable any ideas? is there a way to perform a factory of factory reset via Odin? I've done a factory reset in the settings, but the same problem still exists. Or should I root the phone and reinstall the stock firmware (4.1.2) I'm thinking that it's the radio that was a bad flash during the OTA.
take it back to ATT and let them fix it
Does it still have a baseband or IMEI? Look in setting > about phone > status?
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wase4711 said:
take it back to ATT and let them fix it
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Click to collapse
This ....^^^^.....
Seriously dude...
If your carrier borked up the device by their update...then "they" damaged your device...IMHO
Honestly...I've seen some shoddy updates over the years...but this latest really takes the cake...
Reports are everywhere on the web from all carriers regarding big problems...after taking this one...
Make them give you a "new" device....g
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agree totally bro; I've never seen an "official" update screw up so many phones in the last 10+ years...ATT/Samsung should be ashamed of how shoddy this has been implemented, especially since it took them so incredibly long to put it out..
They replaced it
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What modem are you running?
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