Develop Bugs

In contract with photon, any way out?

Any tips on how to get out pf my current contact? Can I cancel and pay the $200 ETD and pay $200 for the 4g touch, then sell the photon?
Sent from my MB855 using XDA App

I'm also looking for a possible way to get this phone, I have the Evo 3D since launch day.

phyba said:
Any tips on how to get out pf my current contact? Can I cancel and pay the $200 ETD and pay $200 for the 4g touch, then sell the photon?
Sent from my MB855 using XDA App
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The cancellation fee is now $350. So the total price for you to cancel and get the new phone would be the same as buying the new phone out of contract.

He would pay the cancellation fee associated with his contract; the $350 just went into effect so I doubt that would be his ETF if he's had the photon for 30 days.
TurboFool said:
The cancellation fee is now $350. So the total price for you to cancel and get the new phone would be the same as buying the new phone out of contract.
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Click to collapse

jake21 said:
He would pay the cancellation fee associated with his contract; the $350 just went into effect so I doubt that would be his ETF if he's had the photon for 30 days.
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Click to collapse
That's true he should be under the $200 etf.
Sent from my Google S 4G using xda premium

Yea mine is $200. But I don't know if I wanna sign a new contract. Might try to sell the photon $350-400 and just buy the epic touch outright
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phyba said:
Yea mine is $200. But I don't know if I wanna sign a new contract. Might try to sell the photon $350-400 and just buy the epic touch outright
Sent from my MB855 using XDA App
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Best idea... just buy out the phone on the contract for $200 and then sell it and buy a epic touch for $499. Total cost after selling the phone might be $300-350 but still less than the $499.... You might gain $100-$150 back from selling the photon after paying the $200.

buy it retail, sell photon for $300 and only be out of pocket 200. thats what i would do

I called retentions and they let me use my upgrade available on my airave line. I too, had the 3d since launch day.

strongsteve said:
I called retentions and they let me use my upgrade available on my airave line. I too, had the 3d since launch day.
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I didn't even know you get an upgrade from airave line
Sent from my MIUI Powered device

strongsteve said:
I called retentions and they let me use my upgrade available on my airave line. I too, had the 3d since launch day.
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That's exactly what I'm doing to get mine

Lucky lucky you. There was an administrative fee increase, which voided your contract. You can call in and cancel without ETF. Make sure you tell them you want to transfer your number out.
Administrative Charge Increase &
Terms & Conditions Changes for
Consumers
Effective 9/9/11, the Administrative Charge
will increase to $1.50 per line for customers
that receive the charge. For details, visit
sprint.com/taxesandfees. In addition, the
Sprint consumer Terms (Ts&Cs) are changing.
Please review them carefully at your local
Sprint store or sprint.com/termsandconditions

jaewang said:
Lucky lucky you. There was an administrative fee increase, which voided your contract. You can call in and cancel without ETF. Make sure you tell them you want to transfer your number out.
Administrative Charge Increase &
Terms & Conditions Changes for
Consumers
Effective 9/9/11, the Administrative Charge
will increase to $1.50 per line for customers
that receive the charge. For details, visit
sprint.com/taxesandfees. In addition, the
Sprint consumer Terms (Ts&Cs) are changing.
Please review them carefully at your local
Sprint store or sprint.com/termsandconditions
Click to expand...
Click to collapse
That may get you out of your etf, but it does not reset your upgrade eligibility. You could cancel your whole line and get another with the upgrade price, but i believe you would have to wait 30 days to do that.
Sent from my PC36100 using xda premium

kawaski47 said:
That may get you out of your etf, but it does not reset your upgrade eligibility. You could cancel your whole line and get another with the upgrade price, but i believe you would have to wait 30 days to do that.
Sent from my PC36100 using xda premium
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Click to collapse
Any one can confirm this?? Ill get out if the contract today...lol.
Sent from my MB855 using XDA App

phyba said:
Any one can confirm this?? Ill get out if the contract today...lol.
Sent from my MB855 using XDA App
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Click to collapse
I did it like 3 weeks ago had 2 evos for 2 months and got out with no ETF. Use what the previous poster said about the admin fee and the arbitration clause changing. If they say no you can't call back and get someone new to talk to. I think you have to wait 45 days to go back though.
Sent from my HTC Sensation 4G using xda premium

phyba said:
Any one can confirm this?? Ill get out if the contract today...lol.
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I did this around 2 or 3 weeks ago. Three lines, one of them being a Nexus S.

Funny..I called Retentions and they told me its a no go on the airrave route and when I asked about the cancellation of my acct. Without an etf due to billing change he said that was a 'nasty' rumor and that its in the contract everyone signed ..

firmbiz94 said:
Funny..I called Retentions and they told me its a no go on the airrave route and when I asked about the cancellation of my acct. Without an etf due to billing change he said that was a 'nasty' rumor and that its in the contract everyone signed ..
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Click to collapse
I hate it when Sprint reps do this. Be consistent. I was able to cancel my contracts.
I'm also disappointed because yesterday I talked to a chat representative who confirmed with me that I could use my airrave upgrade to get the Epic Touch. He told me to call telesales to place the order. I spoke to a telesales representative and he then confirmed that I could use the upgrade but that I would have to call back today since the Epic Touch came out today. I call and they tell me, sorry, that's not true. I've had this happen to me on multiple occasions. One rep tells me something, and then one rep tells me the complete opposite. It's pretty aggravating.

john21511 said:
I did it like 3 weeks ago had 2 evos for 2 months and got out with no ETF. Use what the previous poster said about the admin fee and the arbitration clause changing. If they say no you can't call back and get someone new to talk to. I think you have to wait 45 days to go back though.
So if they say no, I have to wait 45 days to call back or am I reading this wrong?
Sent from my HTC Sensation 4G using xda premium
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Why don't you guys quit trying to screw the system and just buy the damn phones.
You can sell any of the current crop of smartphones for 3-400 bucks right now, and then buy whatever you want for full price.
If you don't have the money, upgrade your lemonade stand.

Verizon question

I want to get the galaxy nexus but am not up for an upgrade so I was thinking what if I added a line to get get the new phone for $299 and then cancelled that line within the 14 day return period can I keep the phone and cancel the line or would I have to return the phone as well?
I just don't want to pay $600 plus for a phone....
Sent from my ADR6350 using XDA App

luvtorev said:
I want to get the galaxy nexus but am not up for an upgrade so I was thinking what if I added a line to get get the new phone for $299 and then cancelled that line within the 14 day return period can I keep the phone and cancel the line or would I have to return the phone as well?
I just don't want to pay $600 plus for a phone....
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you would have to pay an early termination fee of however much it costs per line, I think it's $200 per line.

But don't they give you 14 days? But even if you have to pay a termination fee of 200 that equals out 500 which is a little better than 649/700
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$299 is a subsidized price. If you canceled the line, i'm pretty sure Verizon is going to want the rest of their money.
Sent from my Incredible 2 using xda premium

artvandelay440 said:
$299 is a subsidized price. If you canceled the line, i'm pretty sure Verizon is going to want the rest of their money.
Are you sure or you just think?
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luvtorev said:
I want to get the galaxy nexus but am not up for an upgrade so I was thinking what if I added a line to get get the new phone for $299 and then cancelled that line within the 14 day return period can I keep the phone and cancel the line or would I have to return the phone as well?
I just don't want to pay $600 plus for a phone....
Sent from my ADR6350 using XDA App
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Add the line, buy the nexus, then switch it on that line with a dumb phone.
Then one you cancel that line, youre not gonna make them want the nexus back.
Sent from my Incredible 2 using xda premium

So just by changing the phone they won't want the nexus back? And is there really a 200 fee for cancelling a line before the 14 trial day?
I know they have a ETF for 350 but that's when you are already stuck with them as a carrier
Sent from my ADR6350 using XDA App

To OP: I'm in the same situation, my upgrade isn't until july 2012 :\
Just stick it out, if you have your Inc2, keep using it, find a nice custom rom. A lot of progress is being made on an ICS rom. It's a solid phone!

cskamoskva said:
To OP: I'm in the same situation, my upgrade isn't until july 2012 :\
Just stick it out, if you have your Inc2, keep using it, find a nice custom rom. A lot of progress is being made on an ICS rom. It's a solid phone!
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Click to collapse
You might be right but Im very tempted to get it just not for $700
Sent from my ADR6350 using XDA App

knipp21 said:
Add the line, buy the nexus, then switch it on that line with a dumb phone.
Then one you cancel that line, youre not gonna make them want the nexus back.
Sent from my Incredible 2 using xda premium
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If this worked, i would think they would figure it out pretty quick and knipp it in the bud
Otherwise, VZ wont let you keep the phone if you cancel the service. They will require the remainder of the cost. I guarantee it.

If you get the nexus (299) you have 14 days to RETURN the phone for no etf cancellation fee, so either you buy the phone for 300 then cancel the line AFTEr 14 days and pay 350 on top of that, best idea... if u already have a family plan you can add an extra line for $10 a month and put some old crappy phone u have laying around on that line, then use that upgrade to get yourself a nexus for 300 and just let that line run for 2 years
Cancel option: 650
Full retail: 650/700
Ghost line: 540 (300 upfront and 10 a month for 2 years)

TheAtheistReverend said:
If this worked, i would think they would figure it out pretty quick and knipp it in the bud
Otherwise, VZ wont let you keep the phone if you cancel the service. They will require the remainder of the cost. I guarantee it.
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My buddy with ATT did it lol
Sent from my Incredible 2 using xda premium

Just a heads up when a line is canceled within the FIRST 6 months from Verizon one of the first calls made is to the store owner where the phone was purchased. If the owner states that the phone was not returned then Verizon has rights to charge you full retail for the phone in question.
If said phone was purchased through an indirect agent then store owner has right to charge you full retail for the phone. Which will more than likely be sent straight to a collection agency.
The best outcome if you go that route is to buy the phone from Walmart or some where similar. They have so much going on that you could easily get lost in the shuffle.
Sent from my ADR6350 using xda premium

I was worried they would charge me full price after switching back to my ghetto flip phone with 75mb data 4 months later but not cancelling my plan. That's different than cancelling a line and was told I wouldn't be charged. Good to know that after 6 months I can cancel .

The reason it is 6 months is because that is how long it takes to get commissions from verizon. Once the store has received commisons on the sale the cost of the phone is covered.
If you switch to a basic phone there are no repercussions.
If you can sweet talk a Rep he or she can place a dummy sku on your account which will in turn void out your early termination fee.
Sent from my ADR6350 using xda premium

If he wants to be legit and not screw over someone (the carrier or a store by trying to make off with a $650 phone for $300), his best bet would be to add a second line to his plan with the new phone, then cancel his current line.
He didn't state how long remained on his current contract, but the early termination fee is pro-rated, so it'll be reduced by $10 per month X however many months he's been paying on his current contract. If he's been on that contact for a year, the ETF would be in the $200 range.

ChrisDDD said:
If he wants to be legit and not screw over someone (the carrier or a store by trying to make off with a $650 phone for $300), his best bet would be to add a second line to his plan with the new phone, then cancel his current line.
He didn't state how long remained on his current contract, but the early termination fee is pro-rated, so it'll be reduced by $10 per month X however many months he's been paying on his current contract. If he's been on that contact for a year, the ETF would be in the $200 range.
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This is not an option as I need my current number and I have only had Verizon for about 4 months. It looks like if I want a galaxy nexus I might have to pay full price geez its expensive. May ill just keep the inc 2 which is a great phone and I'm just being greedy wanting a nexus
Sent from my ADR6350 using XDA App

luvtorev said:
This is not an option as I need my current number and I have only had Verizon for about 4 months. It looks like if I want a galaxy nexus I might have to pay full price geez its expensive. May ill just keep the inc 2 which is a great phone and I'm just being greedy wanting a nexus
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Click to collapse
You can swap numbers between phones, but yea, only being 4 months into a contract would leave you on the hook for the vast majority of the etf. I've come to the conclusion that chasing the latest and greatest is insane - too many phones are being released too quickly to keep up.

ChrisDDD said:
You can swap numbers between phones, but yea, only being 4 months into a contract would leave you on the hook for the vast majority of the etf. I've come to the conclusion that chasing the latest and greatest is insane - too many phones are being released too quickly to keep up.
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True but a nexus only comes once a year and this is a first for Verizon so its hard to look away
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luvtorev said:
True but a nexus only comes once a year and this is a first for Verizon so its hard to look away
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Yea, I was all set to but the Nexus One when it was supposed to come to Verizon, and was pretty disappointed when they killed it. Personally though, the Galaxy Nexus is just too damn big for me, and the fact that it's built by Samsung is a turn-off as well, given my experience with the Fascinate. So, I hear 'ya, but for me, it's actually very easy to look away!
The reality is that aside from NFC, which I really have no use for, the Galaxy Nexus doesn't do anything my Inc2 can't. Dual cores are kinda lost on me, I just don't see the point on a phone. There's really nothing I use the phone for that would need that kind of CPU power. To each their own though.

Adding a line to Plan

this may be a little of topic but i have question. i just recently purchased a Nexus s 4g for my sister (fifth teens coming up) i have my main line with my ET4G a second one with a EVO and now i want a third one for the nexus . for some reason sprint is making me sign ANOTHER 2 year contract even though im providing the handset myself. iv googled it and it seems like its a hit or miss sort of thing. anybody ever been in this situation? is there a way to get around having to sign a 2 year contract since i am not going to get another handset at a discounted price? any help much appreciated.

if you provide the equipment you do NOT have to sign a 2 yr.
If they try to make you then tell them they are incorrect. The 2 year contract is to gain the discount to purchase the phone.

frostrunner said:
if you provide the equipment you do NOT have to sign a 2 yr.
If they try to make you then tell them they are incorrect. The 2 year contract is to gain the discount to purchase the phone.
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Click to collapse
Not if you're adding a new line. Getting another phone on an existing line wont affect your contract if you pay full price for it, or you already owned it. But if you're adding a line, you have to sign a contract for that new line.
Sent from my rooted GameBoy Color

hduenas1989 said:
Not if you're adding a new line. Getting another phone on an existing line wont affect your contract if you pay full price for it, or you already owned it. But if you're adding a line, you have to sign a contract for that new line.
Sent from my rooted GameBoy Color
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That's right. Might aswell get her a new phone or another phone e4gt and sell it.
Sent from my SPH-D710 using Tapatalk

AFAIK, the only carrier in the US (besides the little guys like MetroPCS, maybe,) that allows you to bring a phone and avoid a contract altogether is T-Mobile.

Mu5ic92 said:
this may be a little of topic but i have question. i just recently purchased a Nexus s 4g for my sister (fifth teens coming up) i have my main line with my ET4G a second one with a EVO and now i want a third one for the nexus . for some reason sprint is making me sign ANOTHER 2 year contract even though im providing the handset myself. iv googled it and it seems like its a hit or miss sort of thing. anybody ever been in this situation? is there a way to get around having to sign a 2 year contract since i am not going to get another handset at a discounted price? any help much appreciated.
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I did this last year by adding a line for my wife in my plan. I had a extra evo available at the time so I used that phone. I signed a two year agreement but kept my rebate for later use.
Sent from my SPH-D710 using Tapatalk

frostrunner said:
if you provide the equipment you do NOT have to sign a 2 yr.
If they try to make you then tell them they are incorrect. The 2 year contract is to gain the discount to purchase the phone.
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Click to collapse
only in California. but everywhere else, yes, you have to sign the 2 year service agreement. but, you still have eligibility from that day forward, so you can get a phone at a discounted rate. think of it like this: when you add a new discount to your account (employer/organization discount), you sign a new contract without affect eligibility. same goes for $50-100 service credits offered to customers who are 2-4 months from contract end but are not interested in a new phone. eligibility and contract terms are actually 2 separate time-lines. the only reason you sign the contract for a new phone is to guarantee sprint you're going to stay with them, in turn subsidizing the heavy discounting they gave you. (i work in a sprint store )

Even if you sign a contract will there be a ETF if you quit? I thought your etf decreases over time as sprint makes their money back from the subsidy. If they don't have to subsidize you're phone what does that mean? Anyone here know the answer?
On my Epic mobile phone.

kc_exactly said:
Even if you sign a contract will there be a ETF if you quit? I thought your etf decreases over time as sprint makes their money back from the subsidy. If they don't have to subsidize you're phone what does that mean? Anyone here know the answer?
On my Epic mobile phone.
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Etf still applies. That's just part of the terms, sprint wants you to stay with em. It is prorated though. For feature phones, it goes down by $10/month after 5 months til a minimum of $50. Smartphones prorate by $20/month after 5 months until thy reach $100
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The etf should be only 200 even though it is an advanced device, since you aren't receiving a discount on an advanced device. If you have a discount on your line the etf starts at 200 anyway.
There have been reports of people activating the evo view tablet month to month with a few callbacks to customer care. Just a matter of getting the right person on the phone. In the store I don't think the software allows us to bypass it.
Sent from my SPH-D710 using xda premium

T-mobile newbie feeling a bit confused

Ok today I decided to take T-mobile for a 14 day ride, thanks to it's new truly unlimited plan and test out the service at my home and at work.
I sign up for something called a value plan where I put down $149.99 for the GS3 and im being charged in installments of $20 for the remainder balance of the phone, which was $549.99. I'm fine with that cause my total bill will be at or around the same I paid over at sprint.
Now this is where I get confused. If I go to the other carriers I would normally just pay the 149 dollars and pick a plan and I'll be committed for the 2 years.
Why is it that Tmobile goes about it this way? My other option was to pay something like $300 for the phone and sign up for a more expensive plan.
The way they lay out their plans are confusing. Did I go about it the best way? Am I getting the better deal?
I figure buy now ask questions later. After all I have 14 days to figure it all out.
Sent from my SPH-L710 using xda premium

The value plan is for those customers that already own a phone outright or those that are willing to pay full retail for the phone. They are nice enough to allow you to make payments on the phone instead of having to pay nearly 700 outright. They reward you for this by offering their plans at a cheaper price. If you want to take advantage of the cheaper phone because of the subsidy then you can not get the value plan and you pay a higher monthly fee for service. I hope you are understanding this.
For me I always buy my phone outright so I use the value plan. Can't beat $70 a month for unlimited everything.

Well said. Also, if you happen upon some extra cash while on the value plan, you can pay for your phone in full and knock off the extra $20 every month like I did.

Once i sell my Sprint GS3, I'll pay off the phone.
Sent from my SGH-T999 using xda premium

shook187 said:
Once i sell my Sprint GS3, I'll pay off the phone.
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Best way of doing it. And welcome to the Tmobile family!
How's the service in your area btw? Were you getting LTE with Sprint?

I love this plan I only pay 78$ @ month once the 20$payments are done I'll be paying 58$ at month, 5$ less with truly unlimited,
Sent from my SGH-T999 using Tapatalk 2

shook187 said:
Ok today I decided to take T-mobile for a 14 day ride, thanks to it's new truly unlimited plan and test out the service at my home and at work.
I sign up for something called a value plan where I put down $149.99 for the GS3 and im being charged in installments of $20 for the remainder balance of the phone, which was $549.99. I'm fine with that cause my total bill will be at or around the same I paid over at sprint.
Now this is where I get confused. If I go to the other carriers I would normally just pay the 149 dollars and pick a plan and I'll be committed for the 2 years.
Why is it that Tmobile goes about it this way? My other option was to pay something like $300 for the phone and sign up for a more expensive plan.
The way they lay out their plans are confusing. Did I go about it the best way? Am I getting the better deal?
I figure buy now ask questions later. After all I have 14 days to figure it all out.
Sent from my SPH-L710 using xda premium
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Click to collapse
I came from sprint too and have had tmo for 2 months. Depending on where you get the phone but value plans are usually the better plan not only because your monthly is cheaper compared to classic plans ($20 more a month) but value plans have the benefit of having additional options such as when you add data to your plan. For example the unlimited plan is $20 for value members but I believe its $30 for classic members. So as long as youre sure you got the value plan then you've made the right choice...on that part anyway.
Here's where you couldve saved more. If you bought your phone from Costco, the phone retails for $389 so you pay for that out right and stay with value plans. Classic plans you pay $20 more a month ($84.99/month) but you get the phone cheaper. Kinda weird though but it seems you got it the other way around.

babymatteo said:
Best way of doing it. And welcome to the Tmobile family!
How's the service in your area btw? Were you getting LTE with Sprint?
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Service (data speeds) so far been great at home. Getting 14 up and 2 down. The next test is at work tonight. Its only been a few hours and im happy so far. I intend to test drive T-Mobil the full 14 days before making my decision to keep it or not.
As far as sprint goes, I really couldn't complain about the voice service. 3G data on the other hand that's another issue. Being from the Boston market we are on Sprints initial LTE roll out. My phone actually picked up LTE for a few minutes while on the highway, but who knows when the actual roll out will take place. Im impatient so here I am.
Sent from my SPH-L710 using xda premium

shook187 said:
Service (data speeds) so far been great at home. Getting 14 up and 2 down. The next test is at work tonight. Its only been a few hours and im happy so far. I intend to test drive T-Mobil the full 14 days before making my decision to keep it or not.
As far as sprint goes, I really couldn't complain about the voice service. 3G data on the other hand that's another issue. Being from the Boston market we are we are on Sprints initial LTE roll out. My phone actually picked up LTE for a few minutes while on the highway, but who knows when the actual roll out will take place. Im impatient so here I am.
Sent from my SPH-L710 using xda premium
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Yeah voice on sprint is actually really good, Tmobile seems to have more dead spots for data then sprint but their service is much faster on data, I have downloaded roms and big apps not problems with Tmobile, watching netflix and YouTube hd is great, on sprint I wasn't able to do that after the end of last year
Sent from my SGH-T999 using Tapatalk 2

Costco lets you buy phones outright?
Sent from my Galaxy Nexus using Tapatalk 2

It depends on how long you keep your phones. With other carriers they assume you'll upgrade every x years so they build that subsidy into your price. The crappy part is that the subsidy never goes away. With the value plan you get a no interest loan or get to bring your own phone and get a killer price. The only downside is if you're a new customer and after a few months want to cancel you have to pay the ETF plus the balance you owe on your phone. It's a good way to make cancelling super expensive.

Bigjim1488 said:
Costco lets you buy phones outright?
Sent from my Galaxy Nexus using Tapatalk 2
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Good question. I think initially you cant get walk out of Costco with the phone unless you sign up for a 2 yr plan even if you buy the phone for the retail $389. BUT....when I called after buying the phone and asked if I decided to cancel my plan would I have to return the phone. They said its up to me but I dont have to return it if I didnt want to.

This is the way I do my plan. Unlimited internet comes out cheaper. We can you find unlimited for $20 love t-mobile
Sent from my SGH-T999 using Tapatalk 2

aznmode said:
Good question. I think initially you cant get walk out of Costco with the phone unless you sign up for a 2 yr plan even if you buy the phone for the retail $389. BUT....when I called after buying the phone and asked if I decided to cancel my plan would I have to return the phone. They said its up to me but I dont have to return it if I didnt want to.
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Hmm I should try this!
Sent from my Galaxy Nexus using Tapatalk 2

aznmode said:
Good question. I think initially you cant get walk out of Costco with the phone unless you sign up for a 2 yr plan even if you buy the phone for the retail $389. BUT....when I called after buying the phone and asked if I decided to cancel my plan would I have to return the phone. They said its up to me but I dont have to return it if I didnt want to.
Click to expand...
Click to collapse
If you buy a phone on contract you just have to pay your ETF. You don't return the phone, you bought it. There is no way Costco is selling the phone for $389 retail. That's a contract price.

I just left sprint and bought the galaxy s3. My problem is i only had sprint for 2 months but to barely get 25kb on 3g im not waiting and paying 160 a month for possible lte. So now ill have them annoy me about the etf. Just gotta find someone to buy my sprint galaxy. Tmobile is awesome so far
Sent from my SGH-T999 using xda app-developers app

wellsey1126 said:
I just left sprint and bought the galaxy s3. My problem is i only had sprint for 2 months but to barely get 25kb on 3g im not waiting and paying 160 a month for possible lte. So now ill have them annoy me about the etf. Just gotta find someone to buy my sprint galaxy. Tmobile is awesome so far
Sent from my SGH-T999 using xda app-developers app
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I sold my evo lte to pay etf, the phone was amazing I wish it was available on tmobile, I like my gs3 but the evo lte was really good as well
Sent from my SGH-T999 using Tapatalk 2

joshnichols189 said:
If you buy a phone on contract you just have to pay your ETF. You don't return the phone, you bought it. There is no way Costco is selling the phone for $389 retail. That's a contract price.
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I called about it while I was still under 14 days so there wouldn't have been an etf. I'm only going by What they told me. They never mentioned I had to pay extra for the phone if I dont return it.
Sent from my SGH-T999 using Tapatalk 2

aznmode said:
I called about it while I was still under 14 days so there wouldn't have been an etf. I'm only going by What they told me. They never mentioned I had to pay extra for the phone if I dont return it.
Sent from my SGH-T999 using Tapatalk 2
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Don't think they will let you walk away with a phone for 199 or what not.
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Bigjim1488 said:
Don't think they will let you walk away with a phone for 199 or what not.
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I bought it for $389. Again whether they misinformed me or not im just simply stating What information they gave me.
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Paying off my note 2?

So in nov I signed up with tmobile and got the note and a gs3 for my wife. I plan on selling the note and getting the s4 in march. I call tmobile to pay it off and they tell me I have to pay both phones off? This isn't what the agent told me when I signed up. He knew I swap phones about every 6 months. So my question is why can't I pay the note off separate? My wife never upgrades her phone plus it would lower my bill per month down. Tmobile is ending the subsidiaries anyways so I don't see what the issue is? The reason I went gsm is to be able to put any phone on the carrier as I like, such as international versions.

Talk to a different rep. Cause that rep is an asshole
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Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.

I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.

ttabbal said:
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
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Yeah I have it in writing too from the original kiosk rep. I'm really ticked as I talk to this guy all the time when I'm at the mall. Tmobile is investigating what he told me and I've notified his manger. This really screws anyone who wants to get another phone anytime before may. I just don't understand the logic. Why would they care if I decide to pay the device off? Now I'm screwed if I wanted to get the s4 in a few weeks unless I add a 3rd line.
Now I can see why so many go prepaid. To avoid all of the carrier BS. This is worse then what I dealt with on both sprint and Verizon.
There has to be a loophole for this. Any ideas guys?

It does make sense that the credit extended is put into one loan. I'm sure it makes it easier on the accounting for them....... BUT...... If that guy told you something different, I would go straight to him and have him help you get this sorted out immediately. He's the one that gave you misinformation, I would make him spend time working to correct it also.
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yeah, this really makes no sense to me why they would require this just because the phone accounts are linked? Just to be sure though, I'm going to make sure I buy my phone and my wife's phone separately.

Im told its becuase both phones were purchased together but that was becuase thats the day i switched from verizon to tmobile. The rep knew i switch devices often and told me it wouldnt be an issue. I got an email from the manager that they are investigating. If any of you bought the phones together id check on this. Im glad they are ending the pay per month on the phones BS. From now on ill pay full price.

This happened to me too. Opened a tmo business account and bought an S3 and a cheap text phone for the wife. Financed $500 between the two, and was told I could pay them off seperately. The note 2 comes out, so I go to pay the balance of the S3. I was told the same, you have to pay both off because they where contracted at ths same time. But I still had enough available credit to finance the note 2, swap the sim from the S3 in to the note 2, put the S3 on Craigslist, it sold the next day for the $400 balance I had on the note 2. Walked in to tmo the very next day and paid the note 2 off.

This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....

Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
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I think you can make a partial payment, but your monthly bill stays the same until its all paid off

mikeyinid said:
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
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i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.

stevessvt said:
I think you can make a partial payment, but your monthly bill stays the same until its all paid off
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the way tmobile does business is BS. never had this issue on sprint or verizon, i could swap phones when ever i wanted without penalties. knowing me the s4 will be announced and ill get impatient and just pay the $720 off and get the new phone lol. from now on ill always just buy my devices outright.

You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.

premiatul said:
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
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Click to collapse
i get what your saying but until these phones are payed off i wouldn't be able to activate the s4 or whatever phone on the current lines without penalty. id have to open a 3rd line. if i cannot get this resolved i guess ill just have to wait until they change their systems in late april or may.

stevessvt said:
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
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that's when tmobile gets the s4, i was planning on buying the international version as it will ship much sooner than the US carriers will get it. plus from now on i won't finance phones from tmobile, ill buy them outright. if that's what you meant buy putting a deposit down.
it's my fault for believing the rep and not reading all of the fine print. the dude must be like a car salesman. says anything for a sale.

fix-this! said:
i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
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If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
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mikeyinid said:
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
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same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.

fix-this! said:
Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
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Business 101.... get it in writing otherwise it's hearsay
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---------- Post added at 05:22 AM ---------- Previous post was at 05:17 AM ----------
fix-this! said:
same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
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Ummmm a car and a cellphone are two different anomalies... .
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