I have a HTC Touch Pro2 on Bluegrass Cellular. It is a small Cellphone company unlike your Sprint, ATT, and Verizon. A lot of their devices are from the same pool as US Cellular. They do not use SIM cards as they say the network info is "Built into the device". Now I don't know if that means in the actual firmware or if it is a small data file on the device. They are a CDMA network.
So with that said, it brings me to my question: can I flash a different ROM on this device and it work?
A simple yes, no, or I wouldn't try it will do.
I know that I can simply make a back up of my current one and re-flash it if it didn't work, but due to the risk of flashing I don't want to do it more than I have to.
Yes, you should be able to flash a different ROM no problem. Just make sure you use all the tools for a CDMA device, not GSM. There's GSM only variants of the TP2 - although the CDMA version also has a SIM slot and can be used for GSM, it's still a CDMA phone .
Thanks a bunch for the response.
That brings me to my next question... Bluegrass tells me that they can not use a phone that is not purchased from them. Is this true?
I feel like it would be a simple setting change, or something of that nature, for their network to pick it up, and they just wont do it.
As I LOVE their coverage area, but sometimes their selection of phones is lackluster.
JefferyD(0 said:
Thanks a bunch for the response.
That brings me to my next question... Bluegrass tells me that they can not use a phone that is not purchased from them. Is this true?
I feel like it would be a simple setting change, or something of that nature, for their network to pick it up, and they just wont do it.
As I LOVE their coverage area, but sometimes their selection of phones is lackluster.
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Click to collapse
Odd are that they can, but choose not to. Most carriers are that way. The only time you will see a hardware issue is trying to use a CDMA device on a GMS network.
You could try calling back until you find a rep in the mood and/or had the knowledge to help you.
wizardknight said:
Odd are that they can, but choose not to. Most carriers are that way. The only time you will see a hardware issue is trying to use a CDMA device on a GMS network.
You could try calling back until you find a rep in the mood and/or had the knowledge to help you.
Click to expand...
Click to collapse
The problem is you'll need to flash it to their network... and quite often the 3rd party shops will do it for a fee.
You can do it yourself as well, but it involves mucking with QPST and the phone's programming.
Also, my previous post assumed the phone already worked on that carrier... Whoops.
arrrghhh said:
The problem is you'll need to flash it to their network... and quite often the 3rd party shops will do it for a fee.
You can do it yourself as well, but it involves mucking with QPST and the phone's programming.
Also, my previous post assumed the phone already worked on that carrier... Whoops.
Click to expand...
Click to collapse
The Touch Pro2 does work. I'm considering getting a new WP8 when it comes out, and I practically know my carrier wont have it for at least a few months. And I don't like to wait
Related
Hi all..
I have found and read the instructions as it relates to flashign a phone to cricket... I am an old GSM guy here, not too familiar with CDMA things... But Cricket is runnign a special this weekend where it is only $25 a month for unlimited talk & txt.. I think this would be great for my son as a cheap cell phone.. Here are my questions:
Would Cricket need to know that I flashed a phone from another carrier?
Do I need ot buy one of their phones in the first place?
Anyone who has done this in the past, I would value your input.... I am just a little lost here on this.. thanks
In CDMA technologies, the user account gets compared to the ESN of the phone that you are trying to use. Lets say that you programmed your phone (MIN, MDN, flashed PRL, etc). The tower will see all the settings from your account and it will look at the ESN as well, if all this information matches to what they have on the records, you will have no problem in using this phone with Cricket.
Why am I saying this? Because, you will have to let them know about the ESN of your new device. They need to add it to their database and under your account as well for you to be able to use it. I know that MetroPCS charges you ~$50 to do this, I am not certain about Cricket though. You may want to call them up and ask if you can have your Vogue flashed over to their system. I have read countless threads of people having flashed their Vogues to Cricket, so I guess it is possible.
Good luck!
Thanks for the reply...
Here is the issue (or question).. I live in a new "triband only" cricket market (Chicago/Milwaukee area).. I have read that, to work, the phone needs to use the 1700AWS frequency... I know in the "old" cricket areas you don;t need this... Will the Vogue work here? Sorry for all the questions.. I just don;t want to buy the phone and then not be able to use it...
According to the specs, the Vogue is only dual band (800 and 1900 MHz). You can see them here. If that is the case, then you might not be able to use it. Just check with them to be on the safe side. You can also look for people on the Cricket network on other forums and see if someone is using this device in the Chicago area. Good luck!
not sure about your city/are specifically but in Austin TX i was able to take a HTC Vogue (Sprint Touch) and fully flash it over. Phone, SMS, MMS, Data, Tethering, and I even found a guide for GPS (have not tried yet).
All works fine. They only issue I really have is that the DATA seems kinda crap at times. It says its at full EVDO/3G but sometimes i have to perform a manual disconnect/reconnect to jumpstart data again.
When I flash to a "non cricket" rom though I lose Tethering ability. Trying to find a guide on the settings myself so I can go back to NSFans 6.5 ROM.
Sorry for the bad news. Unfortunately there are no HTC phones available at this time that you can flash and have work in the Chicago area. That area is a AWS 1700 MHZ market and there are no CDMA HTC devices that support that technology. I would recommend that you purchase a cricket branded phone. If you are looking for a Windows phone take a look at Metro's line up. They have a Samsung that is tri band and WM powered. Also crickets new phone that is PDA like will be out tomorrow at cricKet Corp stores.
If I unlocked my phone, would I be able to keep my GS3 and switch to Verizon service?
Paulx777 said:
If I unlocked my phone, would I be able to keep my GS3 and switch to Verizon service?
Click to expand...
Click to collapse
Nope need a CDMA phone
Sent from my SGH-T999 using Tapatalk
Actually yes you should be. Yes this is a surprise. But Given Quad band it seems to work. Unlock the phone, test with a ATT sim to make sure it indeed is. Then try Verizon Sim.
You may have to reboot couple of times. Also may need to go into Settings>Advanced > Networks > Search for a Network Operator.
The wording may be different on your Rom.
Perseus71 said:
Actually yes you should be. Yes this is a surprise. But Given Quad band it seems to work. Unlock the phone, test with a ATT sim to make sure it indeed is. Then try Verizon Sim.
You may have to reboot couple of times. Also may need to go into Settings>Advanced > Networks > Search for a Network Operator.
The wording may be different on your Rom.
Click to expand...
Click to collapse
I had heard that this was the case- good to know if I should ever decide to jump ship to Verizon. I think many people (including myself) got used to hearing in the past that this was not possible due to Verizon phone being CDMA & not using SIM cards, but I guess this is changing with newer phones that support more bands...
Perseus71 said:
Actually yes you should be. Yes this is a surprise. But Given Quad band it seems to work. Unlock the phone, test with a ATT sim to make sure it indeed is. Then try Verizon Sim.
You may have to reboot couple of times. Also may need to go into Settings>Advanced > Networks > Search for a Network Operator.
The wording may be different on your Rom.
Click to expand...
Click to collapse
rcsrich said:
I had heard that this was the case- good to know if I should ever decide to jump ship to Verizon. I think many people (including myself) got used to hearing in the past that this was not possible due to Verizon phone being CDMA & not using SIM cards, but I guess this is changing with newer phones that support more bands...
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Click to collapse
You still need a CDMA capable phone.. There is phones that can do both I understand that, the Verizon s3 has gsm capabilities for example and I have personally seen it working with simple mobile, but I highly doubt the T-Mobile s3 supports CDMA.. I don't think quad band has anything to do with it to be honest, but no problem if I get proven wrong, we can all learn something
Sent from my SGH-T999 using Tapatalk
The OP can surely try and post the results.
I do belive T-Mo version of S3 does match VZW Version at least in this aspect.
I have an unlocked Sprint Samsung S6 and I'm trying to get it to work on Verizon but it doesn't want to work. It shows an exclamation and R where the signal bars are. I have tried setting up the APN and a Verizon rep put the sprint phone in their system, but that didn't work either. Is there any way to get this to work? Do u have to flash Verizon's Rom to it? I noticed that even unlocked it still seems to have the sprint activation stuff..... Please help, scoured the Internet and forums to no avail :/
If you actually got the phone activated onto your line on Verizon, you will need the Verizon PRL on the device for it to show it connected natively to its towers (the 'R' is a roaming indicator...your device is seeing the Verizon towers as roaming since it loaded with a tower list with Sprint towers prioritized). Verizon is still CDMA, so you will need the proper PRL flashed to the phone for it to work, first & foremost, along with your NAM information and all of the Verizon data settings flashed in place of the Sprint data settings. With regard to CDMA switching from Sprint/Sprint-based to Verizon/Verizon-based, there is more to it than merely an ESN swap (activation by an agent) & inserting a SIM.
I am not here to hold your hand through the flashing of anything, but I'm letting you know what will need to be done. These phones have different model numbers for a reason (unlike "hybrids" like newer Nexus devices, newer iPhones & the recently released Moto X Pure). These different models are designated per carrier and the bundled carrier software for many CDMA devices is used in its OTA programming. Sprint devices typically are packed with MSL/SPCs unique to the device and needed to edit the internal NAM & data settings while Verizon branded counterparts have 0s instead of uniques codes. If this is all over your head, you may need to seek the assistance of someone or a company familiar with flashing to get you going if you are hellbent on using THAT device. Good luck.
worked for me but not stable
I also have the s note 5 from sprint and been trying to make it work on verizon. After so many tries in the mobile network setting i got it to partially work. it still have the R symbols on top, which shows your roaming but you will get a 3g speed. My current setting is
Settings>Mobile Networks>Network mode >automatic
Settings>Mobile Networks>data roaming>Roaming network>automatic
Settings>Mobile Networks>data roaming>Roaming guard> all off
Settings>Mobile Networks>data roaming>everything else on
you also have to use the verizon app settings.
i've also tried flashing the prl but had no luck. Any suggestion on how will be appreciated.
So, how about an idiot's guide for making this happen?
If I need help from a vendor, how about posting some referrals, what needs to be done, and how much is fair to pay?
I am a self-professed newb and I just want to take the Sprint S6 that I own outright to Verizon.
Especially because I paid full price for the S6, and Sprint's service sucks inside my building.
Thanks .
What VicFreeze said above is 100% correct, you would have to reprogram/flash the phones CDMA chip/radio and even Verizon will not be able to do so (legally or maybe not smart enough to know how), you want to be on Verizon you need to get one of their phones. Your phone is a G920P, the P is specific to Sprint and the phone has been flashed internally to know the MIED, MDM/MIN, PRL and login passwords for their networks along with the MSL Code direct from the Samsung factory just for Sprint.
So Yeah you can change all this by reprogramming the CDMA chip inside the phone, first you need professional software that will cost $$$ hundreds of dollars, software like CDMA workshop, QPST or DFS will work, learning to use this software is not for newbies, you will also need to get the information from Verizon to flash their carrier specific codes and numbers into the phone, it's not like swapping out your SIM Card like a GSM Phone and your on a different network, this is CDMA and its why Sprint/Verizon use this, its to lock you down. (no, that's not why)(LOL)
Just Google "Carrier programming on CDMA phones"..
I think it would be cheaper to sell your Sprint phone and just get a Verizon phone and save yourself a lot of hassle. Get a G920V, its already flashed with Verizon Codes to access their LTE Network from the Samsung factory (Hence the V is specific for Verizon). Verizon's sales staff might not even know what a CDMA phone is so would you really want them to reprogram it??
dagreek05 said:
I have an unlocked Sprint Samsung S6 and I'm trying to get it to work on Verizon but it doesn't want to work. It shows an exclamation and R where the signal bars are. Is there any way to get this to work? Do u have to flash Verizon's Rom to it? I noticed that even unlocked it still seems to have the sprint activation stuff..... Please help, scoured the Internet and forums to no avail :/
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Click to collapse
VicFreeze and MindTricks sound dead on in there advice. One thing I am pretty sure about unless someone corrects me is .... even though Sprint and Verizon are both CDMA, they operate on different frequency bands which is probably why your getting the 'R' for roaming. CDMA Workshop has the ability to change the radio frequency. I think the two companies also encrypt or code their voice and data traffic and you need the software flashed that has their specific decoders or encryption software for the device to work on their system. I am not sure if the specific radio software changes any of this or not. I am not even sure is CDMA Workshop is compatible with newer Samsung phones now as two years ago I programmed my Sprint HTC EVO 4g to work on my Virgin Mobile talk and text plan without much trouble but have not been able to get CDMA Workshop to connect to a Galaxy Grand Prime as of late. What I did two years ago was easier since Virgin runs off of Sprint Service Towers. Having a ROM compiled for Verizon may help but things have changed. What I did with the EVO two years ago ..... the ROM had Sprint radio files compiled with it. I am not sure if some of those files are separated in the system now on more modern devices as ..... back two years ago Sprint was EVDO and not their LTE uses a SIM card to work. So, things have changed and keep changing and evolving. One thing is sure, is almost every year Service Providers along with device manufacturers are changing what they do and how they do it.
tt c6 said:
So, how about an idiot's guide for making this happen?
I just want to take the Sprint S6 that I own outright to Verizon.
Especially because I paid full price for the S6, and Sprint's service sucks inside my building.
Thanks .
Click to expand...
Click to collapse
That's what everyone would love to do but at times proves more hassle than what it is worth. this is why there are sites like Swappa and eBay where you can sell your phone for close to competitive price and pick one up a device that is a comparable condition for the service provider you want to swich to for about a break even price or not much more out of pocket.
I dunno if this thread is dead but process should go something like this.... flash factory binary firmware checking "auto-reboot, nand erase, and F.reset" options. Once it boots enable developer options and oem unlock and usb debugging (then do a factory reset from settings menu). Then you can flash the CSC from Verizon stock. Placing VZW .pit file in appropriate section. Then you can flash the BL,AP,CP files from VZW rom. Personally....this seems like alot of unnecessary work with a great chance for missing something. Might be better to root sprint device and manually install vzw modem files, apns.conf, prl, telephony.db.....better yet why not just flash a custom rom from twrp. thats just one zip file in twrp.
I don't know what I've done differently, but I currently have and use without any problems a Sprint G920P on the nations most reliable network… Verizon. I can tell you that I didn't have to jump through all or any of the hoops that others in this post have outlined. I will tell you what I did ; Flashed G920p with Bigdaddy PL3 Aroma V1.x ,TWRP-3.2.1.0, SuperSu-v2.82, and 3.10.61_Stock_Modified_Kernel_By_Aurora_Rom [email protected]#1. Phone has been unlocked by Idonne apps. I believe that last bit has a lot to do with my success. there is a setting in his app if the phone is to be used on a CDMA network or a GSM network. And not to discredit the person that discouraged you from having a Verizon employee help you but it was he that figured out how to make Verizons system find my phone. Not sure exactly what he did but I saw him take his company phone out of his pocket and scan the sticker on the back of it into the system saying "we will just make the system recognize it". Voila, worked perfectly and continues to operate without flaw on their network. I do get a roam "R", but checking settings indicates that I am not roaming. I live on the border to Canada so it is to be expected, but not the case. As far as Network, device says Preferred Network instead of Verizon. It could say your name for all I care as long as it works! Hope this sheds some light on it for you without having to make all of those unnecessary changes. One last note.... the salesman did say that mine is the first Sprint Device that he has seen on their network.... I guess that makes me special huh? Lol...
Hi all,
I have in my hands an unopened G960F/DS. I was considering this phone to replace an old model, it's long due. I thought I did my homework and was able to determine this phone worked on Verizon in the US, but a serious note on the box and further research suggests I may have been wrong. Although it would be nice to have new hardware, I am replacing the old one almost entirely out of a desire to flash a custom ROM on it. I was under the impression the lack of CDMA support wasn't a big issue given that Verizon (and everyone else) is phasing out CDMA and the phone still had LTE. Thus my choice of the F/DS. I am informed that opening the box and returning the phone will incur a charge, while keeping the box sealed and returning it will not. I am trying to decide to continue forward and test on Verizon's network here in the US or just return the thing, the choice lies in compatibility with this network. So now I get to play a guessing game.
I find myself in 4G LTE areas most of the time. I want to use data and make voice calls.
This 2-post thread suggests not much can be done:
https://forum.xda-developers.com/galaxy-s9/help/sm-g960f-verizon-network-t3856443
This guy demonstrating slower speeds, which I'm not too concerned about, but also HSPA+ in an area he usually gets LTE. In the video description he says after applying a software update it works 'fine':
https://www.youtube.com/watch?v=pkNXCK2iVO8
This site lists some band compatibility but doesn't say anything about not being able to use it with Verizon:
https://apn.gishan.net/en/apn/verizon/samsung-galaxy-s9
This site also lists band compatibility but warns about Verizon's strict device policy:
https://www.frequencycheck.com/carr...e-samsung-star/verizon-wireless-united-states
Is there any hope to use an unlocked S9 on Verizon in the US? I see this going one of several ways: 1) Everyone works out and I can make calls and use data and there are no issues and rainbows and unicorns 2) Data in certain places, no voice because something something "VoLTE" 3) Absolutely no data/voice whatsoever 4) I switch carriers I return this piece of junk and buy a phone that works. (might coincide with 2/3)
If I end up with (4), how can I avoid this issue in the future? I spent some considerable time deciding on this model, which has the features I want and an unlockable bootloader. Will the S10 have this issue? What about the Note 9? I apologize for the noobposting, and if I missed a thread that answered this question. Thanks for any help you can provide, I sincerely appreciate it.
Edit: This thread asks a similar question but isn't specific and neither are the answers:
https://us.community.samsung.com/t5/Galaxy-S9/Unlocked-galaxy-S9-on-Verizon/td-p/277493
I have been using a G965f/ds on Verizon Wireless.
VoLTE, vowifi, text, and data work after rooting.
Having done a speed test with a U device and on the g965f/ds, the speed I can receive seems equal.
I haven't had issues with making LTE calls in my area.
CynicalHeight00 said:
I have been using a G965f/ds on Verizon Wireless.
VoLTE, vowifi, text, and data work after rooting.
Having done a speed test with a U device and on the g965f/ds, the speed I can receive seems equal.
I haven't had issues with making LTE calls in my area.
Click to expand...
Click to collapse
Thanks for the feedback. Are you based in the US? How did you activate the phone? I found instructions on LTE activation here:
www . verizonwireless . com/businessportals/support/how_to_use/activate_4g_lte.html
And an IMEI checker, which fails when I enter what I find on the box my phone is in:
www . verizonwireless . com/od/prepaid/bring-your-own-device/#/checkDevice
Edit: It also looks like they have a second page that checks IMEI (this also fails for me). Can you tell me what either of these pages say when you enter your IMEI?
www . verizonwireless . com/onedp/byod#/
I reside in the US.
The imei of my g965d/fs failed when inputted in to their system;however, the SIM is all that's needed for Verizon wireless to work on it. Initially, though, you might need to insert the SIM card into another imei Verizon wireless compatible device only to allow the system to have that imei in the system for your number. Since, you already have vzw, I'm assuming you already are activated on it with a device, so moving sims is the next step.
Thanks for your input. Anyone else have experience with this device on Verizon's network?
I could have written this exact post.
jmtroth said:
Thanks for your input. Anyone else have experience with this device on Verizon's network?
Click to expand...
Click to collapse
I am trying to do the same thing with the same model Note 9, SM-N960F/DS. I was told by Verizon Level 2 tech rep that simply installing an activated SIM would make the phone work, obviously 4gLTE only since there are no CDMA bands. He checked the 4 bands Verizon uses for their 4gLTE and the F/DS model has all 4 of them.
I am in the same boat as you though. IF I try it and it doesn't work I have to return and lose $125 or switch to GSM network (AT&T or TMO) I am also trying to decide whether to take the gamble. This Level 2 Tech guy didn't mention anything about having to root the phone.
I would also like to know about the advisability of attempting this. I thought I read somewhere that this phone won't have any warranty in US anyway but I am not 100% sure about that. Sellers seem to want to gloss over that issue.
I'm very very interested in this
to put this to bed, you cant use any F galaxy phone on verizon and get full usage. vzw is a CDMA based carrier whereby voice is transmitted primarily via CDMA and data over GSM (which includes voLTE, obviously). The F model do not have CDMA radios in them. You CAN get data to work and therefore voLTE as long as you can flash the vzw CSC to get the phone to install the voLTE app. Long story short, dont try it. Its a fruitless endeavor. I mean, do what you want, i guess, but dont expect for the F to work well, or at all on vzw. There is nothing anybody on xda or anywhere can do to alleviate that.
I had straight talk using Verizon towers on note 8, my note 8 broke, I missed flashing custom ROMs, I bought a note 9 n960f, read online it would work too. I inserted sim. Did not get data or calls. Flashed custom ROMs found a lineage is rom that worked with data for like 2 min then quit. I kept Singapore rom csc stock radios I guess from Singapore, guy on here said he flashed Singapore stock Odin flash and ended up making his work but didn't work with my straight talk Verizon sim. My buddy came over and he uses visible network on Verizon towers we popped in his sim and it worked flawlessly on stock Singapore csc/flashed custom rom from xda. I switched, it's cheaper, it works and first month was 5$ no fee to transfer my number over. Visible is great, join a group and it's 25$ a month.
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Click to expand...
Click to collapse
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
KLit75 said:
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
Click to expand...
Click to collapse
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Click to expand...
Click to collapse
You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
KLit75 said:
You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
Click to expand...
Click to collapse
Yes Verizon. I have heard hear many times on this site, that phones are blocked from wifi calling by the IMEI, I or they could be wrong.
Vowifi works on the unlocked Pixel, but are they going to butt heads with Google? Volte works fine, I got a network extender, and I can use google voice to make calls over wifi if I really need to.
If vowifi is a must, get an approved phone, that is all you can do.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Click to expand...
Click to collapse
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
Click to expand...
Click to collapse
Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
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I agree, ATT was the most horrible experience I ever had. Tracfone may have even had a better customer support.
Verizon CDMA service may be antiquated, but their customer service and tech support is 2nd to none.
KLit75 said:
Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
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It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
redemptionx11 said:
It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
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If I told you the whole story, which started on Friday morning and in the end involved 7 AT&T employees, 6 on the phone and 1 in the store, it'd probably be removed because it's spam. Too long of a story.
But in the end it didn't get to connect to mobile data..at least not consistently. I took it to the store. The guy removed the Sim reset it, turned it off and boom! - LTE, calls and texts. His theory was it takes a little while for it to unlock and get set so when I tried it the other night it wasn't working.
I was happy because it literally took 5 minutes. I ran some errands and was out for like another 2 hours. Everything was working. Some point between the store and my driveway, the signal was gone. I never got it back. Of course I tried reset, remove Sim, reboot, change apn settings.
I called AT&T... the first woman didn't even know what CDMA and GSM was. I politely got her to transfer me to the guy who 'knows his stuff'. He got it to make calls again, but in the end concluded this device can't work on this network. I didn't wanna argue anymore. He had a BS answer for everything including 'If it doesn't work, why DID it work just a half hour ago?'
He said I could try getting a new sim. They have no idea. My son's sim won't work on this phone but pop it in my old phone and it works. And my sim works in his phone. It's not the sim. I know it.
KLit75 said:
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
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That's strange as they both litterly have the same bands besides 71 that 1907 has
This is att bands and oneplus bands
If u haven't tryed I would recommend using the failed to go to your settings and toggle around there all bit make sure it's set for north america
rob420p said:
That's strange as they both litterly have the same bands besides 71 that 1907 has
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I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
KLit75 said:
I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
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That is strange and pethetic the att peaple.dont know what they are doing.if I have time later I'll try to research she if anything comes out
rob420p said:
This is att bands and oneplus bands
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Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
KLit75 said:
Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
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I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
Lost Dog said:
I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
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I'll try that. Thanks.
That's what I said but the guy at the store said it's really not a stronger signal at the store. Plus I know I can get LTE at my house and in the store because all our other phones connect, even this one, briefly at the at&t store.
The seller have me a code to input into the dialer but I'm waiting for tomorrow to put it in. It's my day off. If something goes wrong it won't be a huge deal. I will look into what you sent at some point though.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
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Your posts are bouncing between VoLTE & VoWiFi.
LTE bands and VoLTE work fine on Verizon's network.
Verizon allows VoWiFi on the OP 8's that they sell. They will not activate VoWiFi on the OP 7 series, the claim is that the phone did not go through their security testing. IIRC VZW doesn't allow VoWiFi on any outside phone.