Related
Has anyone else had a problem or having a problem with the backing cover? Ever since I took off the back for the first time, it wont fit snug completely to the phone. The right side of it is always popped out a bit. I can push it in and make it flush, but that only lasts for a short time before it is popped up a bit again.. Trying to find out if this is something I should return the phone for or just a design flaw. Thanks
Others had this problem, someone said a post-it folded in half under the cover fixes it. Otherwise you could try foam or something else.
^What he said...
I replaced my digitizer on my inc and now it will randomly have touches on the screen. I have no idea why this is happening. I have tried two different digitizers with the same problem. It gets worse, i have tried the first digitizer i got on a second phone and this phone has the same problem.
I am running cyanogenmod and have "show touch" turned on so i can tell when its happening and where. The random touches appear to happen all on there own. I can not reproduce them. They do generally happen in about the same spot/spots each time. There are two general areas and when its registers a touch it moves a little, meaning when it touches it self it dances around a little. how ever if i turn off the screen and turn it back on it usually fixes the issue for a while.
Any idea what may be causing this problem and how to fix it?
Funny, I am having the same exact problem. Replaced my digitizer about a month ago and routinely get the "random touches" or just general unresponsiveness while using my phone.
I just assumed it was a side effect of my less then perfect installation but now I wonder if the digitizer itself is shoddy.
freestylesno said:
when it touches it self it dances around a little.
Click to expand...
Click to collapse
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
brando56894 said:
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
Click to expand...
Click to collapse
Yeah im thinking it could be something shorting but no real way to test. But after many take apart's i seem to have got the screen to a point where it does it like all the time rendering the phone useless. i have put back on the original screen and am seeing if there are problems there. (i got a new plastic housing)
k_nivesout said:
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
Click to expand...
Click to collapse
Yeah i have disconnected the track pad and tried that with no change. and i tried disconnecting the light bar for a try and it would not boot. but i only tried once and i could have messed something else up when i put it back together.
i will report back with how the stock screen does and i'm thinking that will confirm that its the replacement digitizers .
Well the stock digitizer is doing the same thing. So its someting on the board, but i have tried it on two different phones.
So im up for trying just about any suggestion at this point. I have 2 phone and 3 digitizes doing this.
Mine does the same thing. I replaced just the screen awhile back.
I thought it might be related to maybe an upgraded screen family and the kernel not supporting it or something..
Like this post:
http://forum.xda-developers.com/showpost.php?p=15132827&postcount=3626
I usually take off the back and then pull the battery and snap the case back on. Seems to fix the problem until I mess with the battery again.
Anyone know how to see what touchscreen version you have?
ok so i have 3 phones(boards) 3 digitizers. 2 phones are the same hardware version i believe, one isn't. and all three experience this problem. This is even with swapping around the digitizers. I'm thinking that somehow all of these share something similar. All i can think of is me putting them together.
Any idea on what they share?
Just wondering if you ever fixed the problem or got it figured out to some extent?
Same thing is happening on my phone ever since I replaced the screen/digitizer. Took it back apart and cleaned all the ribbon connections and the problem is still there. Thinking it might be a grounding issue possibly since it seems like it goes away (most the time) after I vigorously squeeze the bottom of the phone, by the trackpad and capacitive buttons. But it invariably comes back, and seems to be worse when plugged in to the charger for whatever reason.
Also, since you've also taken apart and reassembled your phone, have you had an issue with the trackpad not sitting flush with the screen? No matter how I reassemble everything, it seems like my trackpad is recessed now and it's even worse when I use the little rubber gasket that was on there originally...
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
odlay75 said:
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
Click to expand...
Click to collapse
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
synisterwolf said:
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
Click to expand...
Click to collapse
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
k_nivesout said:
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
Click to expand...
Click to collapse
yes. after removing the board on the back of the LCD screen there are 2 straps on the top that ground the screen to the frame. the screws had blue thread lock on the bottom. sometimes it will come off when you remove them.
basically make the head of the screw is clean and the metal straps are clean to make a good enough ground.
EDIT:
if you lost the screws you can try to pick up an eye glass repair kit. the ones used for glasses. they have small phillip screws that might work. you can normally buy the kit at a $.99 store.
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
k_nivesout said:
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
Click to expand...
Click to collapse
the straps fell off? (the straps are on the back and should be soldered to the drivers on the rear of the screen) i wouldn't recommend aluminum foil. try going to a store like radio shack or any do it your self electronic store and see if the can sell you some fine wire mesh.
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
k_nivesout said:
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
Click to expand...
Click to collapse
yea thats what im talking about. the 2 straps on top that are screwed in. they need to have a clean connection from the strap to the screw heads that it sits on after screwing them down.
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
odlay75 said:
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=lr4uy9yKqIE
3:30 MARK is what we are talking about.
---------- Post added at 11:32 AM ---------- Previous post was at 11:32 AM ----------
k_nivesout said:
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
Click to expand...
Click to collapse
you are welcome. glad i could help and glad i took mine apart. now i can see how it all works. it was hard with my big hands but it was fun.
Hello there!
I bought my xperia m 10 days ago, and i am pleased so far, except for one thing..
I noticed yesterday that the removable cover has started creaking, especially on the side with no buttons where the usb port is.
Has anyone else noticed that with their device? Is this something that inevitably happens after a while, or should i try to get it replaced because of a defect?
Yes, it started happening a few days after I bought or... If it happens to others too, I'll assume it's inevitable
This message was brought to you from my Sony Xperia M C1905 using Tapatalk.
Hmm I see..
Well I thought I'd ask because if it is something that is going to happen anyway, i will not bother taking it to the store.
They will have to send the phone to the service center and all that fuss just to replace the back cover, so it is not worth it.
If someone else can also confirm that this is the case with their phone I will be assured.
My phone also makes noises when pushed, most at top right and bottom left corners.
Well I take it there is nothing I can do about it then, so no point in returning it, I will have to live with it...
It is a shame though, because other than that the phone is outstanding in terms of value, I see no reason to spend any more that what I spent on this. It hits the sweet spot for me in the price/performance scale.
Has anyone found any solution to this problem?
I have tried putting little pieces of paper at the hotspots (bottom left and below the usb port in my case) but I had little success...
I am also curious to hear reports from others, maybe a silicon case can lessen the issue...
Cassius Away said:
Has anyone found any solution to this problem?
I have tried putting little pieces of paper at the hotspots (bottom left and below the usb port in my case) but I had little success...
I am also curious to hear reports from others, maybe a silicon case can lessen the issue...
Click to expand...
Click to collapse
I have silicone case, it is the same. I am thinking about using thin layer of hotglue. It can be peeled of easily.
After some experimenting I found that putting a small piece of paper (3mm tall and about 3cm long) between the phone and the cover eliminated the major creaks that where in the lower-middle left side of my phone. I just folded a piece of printer paper in two and cut it to the above dimensions. If you try it make sure to put it in a way that does not block the small plastic clips that clip on the phone.
So, I noticed a dead spot about the size of a nickel on the right hand side of my screen while using the s-pen this morning. I did a search and decided that I would have to exchange the phone (and hope not to get a refurbished one return). Decided to show my wife and suddenly realized the problem (and the solution). I have the phone in a wallet case with a magnetic clip. Well it turns out that if you fold the magnetic clip around to the back side of the phone to get it out of the way then the s-pen will not work on top of it (duh).
So take this as a heads up. Careful with magnets near the screen while using s-pen.
PEACE!
Sent from my SM-N910P using XDA Free mobile app
Thank you so much for posting this. Been trying to figure this out for days and was going to return the phone. This was my exact issue.
Beherrschen said:
So, I noticed a dead spot about the size of a nickel on the right hand side of my screen while using the s-pen this morning. I did a search and decided that I would have to exchange the phone (and hope not to get a refurbished one return). Decided to show my wife and suddenly realized the problem (and the solution). I have the phone in a wallet case with a magnetic clip. Well it turns out that if you fold the magnetic clip around to the back side of the phone to get it out of the way then the s-pen will not work on top of it (duh).
So take this as a heads up. Careful with magnets near the screen while using s-pen.
PEACE!
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
OOOHHHHHHHHHHHHHHHHHHHHH i can't believe i missed that. Thank you sir, i've been factory restoring my device for a month now repeatedly as, in between some restores, the screen becomes active. Turns out that was because i took off the cover at those times!!! This is lovely! All fixed now, Note EDGE BTW.
You know, there should a fund for people like you! I had almost the same problem, but for added stupidity, the manufacturer of my case had hidden a magnet inside of the back of the phone, to keep the flip lid in place on the back. Took me a lot of effort and a lot of insulting conversations with the cellphone store clerk where "sometimes it works" being an ingredient.
I have how completed the easy part; using a scalpel to open the side of the case to remove the magnet.
Now to swallow my pride and go down to the phone store and explaining that "you were right, there is nothing wrong with the phone, this cheap knock-off case that I bought online is the problem". She should bill me for the hours spent trying to satisfy me, so that I could forward the bill to the online store.
God I feel stupid. And arrogant! And thankful!
Thank you. Explains some random things I see, depending on how I'm using my case. Had magnets I didn't even know about...
wow thanks.
Rectangular S Pen dead zone near bottom of screen-different, but similar cause fixed
This feed led me to the cause of my issue but it wasn't a magnetic case. I experienced this issue after installing a new battery from Energy Pal (extended life and NFC). I was able to correct my issue by placing a few strips of electrical tape and folded piece of aluminum foil between the battery and the upper part of the battery compartment (covering that raised rectangular area). I was super pleased to be able to use the entire screen area again.
Well done!
I haven't used the spend much since I got my new Note. Just laying in bed playing around with it and noticed the big deadspot in the center of the screen.
Just starting to get angry and decided to do a quick Google.
Never would have occurred to me it was the Steelie magnet on the case causing the issue!
Well done XDA. Saved the day again.
Beherrschen said:
So, I noticed a dead spot about the size of a nickel on the right hand side of my screen while using the s-pen this morning. I did a search and decided that I would have to exchange the phone (and hope not to get a refurbished one return). Decided to show my wife and suddenly realized the problem (and the solution). I have the phone in a wallet case with a magnetic clip. Well it turns out that if you fold the magnetic clip around to the back side of the phone to get it out of the way then the s-pen will not work on top of it (duh).
So take this as a heads up. Careful with magnets near the screen while using s-pen.
PEACE!
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
Hey guys, I hope someone can help!
My phone no longer vibrates, if I do *#*#3424#*#* and do the vibration test, it doesn't do anything unless I tap the top right corner of the phone.
Obviously this is a hardware defect, but if I send it off to repair through carphone warehouse, should I take the phone back to stock? Has anyone has experience of using them and being rooted causing an issue?
Thanks guys!
I had the same issue. I had to open up the phone to fix it, but didn't need to do much more than actually opening it.
Bear in mind this will void your warranty.
Here's what I did:
Turn off the phone.
Remove the SIM and SD card trays.
Take a guitar pick or thin plastic object and gently (but with a small amount of pressure), pry up the black plastic piece on the top of the phone, it's held down with some adhesive, so you might need to peel it a bit.
You will find two size 4 torx screws under there, one on each side, recessed into the housing. Remove them.
Now use your plastic implement to start peeling off the back of the case. It works best if you dig it into the seam, then once you have it in there, run it around the edge to release the clips holding the case together.
Once the back is off, you will find the vibration module in the upper right of the circuitry you find inside, it's a small black cylinder with a silver head on it.
It's held in place with rubber bumpers on either side. Take your plastic implement and gently lift it from its housing.
Now rotate the head a few times between your fingers to loosen it up, also giving the head a very gentle push and pull - VERY GENTLE.
Now put the vibration unit carefully back into its housing.
Clip the rear casing of the phone back on. This can very tricky to get all the clips to snap back into place. Don't do what I did and use pliers. My phone now has a small dent in it. Whoops!
Once the rear casing is back in place, replace the two screws in the top of the phone, followed by the black plastic piece you removed at the beginning.
Power the phone back on, and with a bit of luck, your vibration unit will be unstuck and working again.
I sent it in for warranty repair... Hopefully they don't care it's rooted!
Thanks for this though, very useful if/when it happens again
my vibration was not working also, even in the service menu to test vibration. had all the work to go back to stock to send it do warranty, but the format to stock was enough for him to start vibrating again...
Who the hell knows!
Don't worry- List of answers found Vibrate not work
It ended up being a hardware issue. Sent it off to carphone warehouse in the UK. They agreed with the fault being hardware and sent me a replacement under HTC warranty.
I sent the phone in whilst rooted, s-off and ARHD installed
Sent from my HTC One M9 using Tapatalk
aliveanddead86 said:
It ended up being a hardware issue. Sent it off to carphone warehouse in the UK. They agreed with the fault being hardware and sent me a replacement under HTC warranty.
I sent the phone in whilst rooted, s-off and ARHD installed
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
How long was the turnaround time? I sent mine through the carrier here (vodafone PT) 19/12 and still haven't heard anything from them...
pmoreirac said:
How long was the turnaround time? I sent mine through the carrier here (vodafone PT) 19/12 and still haven't heard anything from them...
Click to expand...
Click to collapse
It took about a week to get there, then a few days sat around at their place, then they sent me a new one. So around 2 weeks.
But it wasn't over the Xmas period!
It also depends what Vodafone do with it, they might send it off to HTC direct. I have had bad experiences of them before with my desire HD. They basically lost the phone and took 3 months to replace it. "We've just moved warehouses so it'll take a bit longer than normal" was the constant line I had from them!
Sent from my HTC One M9 using Tapatalk
aliveanddead86 said:
It took about a week to get there, then a few days sat around at their place, then they sent me a new one. So around 2 weeks.
But it wasn't over the Xmas period!
It also depends what Vodafone do with it, they might send it off to HTC direct. I have had bad experiences of them before with my desire HD. They basically lost the phone and took 3 months to replace it. "We've just moved warehouses so it'll take a bit longer than normal" was the constant line I had from them!
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
So strange because I've just noticed my vibrate has stopped working too. Tried running the diagnostic test and it doesn't work. The really bizarre part to me is that if you restart/power on the phone, it has a quick vibration buzz so that must imply my motor isn't broken but it's the software causing an issue. I'm running ARHD 14, but MIke's about to release the new Android M update so when that's out, I'll clean wipe and report if it's fixed
kash20 said:
So strange because I've just noticed my vibrate has stopped working too. Tried running the diagnostic test and it doesn't work. The really bizarre part to me is that if you restart/power on the phone, it has a quick vibration buzz so that must imply my motor isn't broken but it's the software causing an issue. I'm running ARHD 14, but MIke's about to release the new Android M update so when that's out, I'll clean wipe and report if it's fixed
Click to expand...
Click to collapse
You haven't put power saver on? As I know that disables vibrate
Sent from my HTC One M9 using Tapatalk
I've noticed banging the top of your phone agaisnt a hard surface provides a temporary fix (please don't do this and damage your device. I'm not responsible enough) it actually fixed my issue for a minute. Hopefully with enough banging I won't have to open the device up to fix it
Sent from my HTC One M9 using Tapatalk
Didn't help mine
bilibox said:
I've noticed banging the top of your phone agaisnt a hard surface provides a temporary fix (please don't do this and damage your device. I'm not responsible enough) it actually fixed my issue for a minute. Hopefully with enough banging I won't have to open the device up to fix it
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Contacted HTC have to put up $600 until they get old phone. So maybe i wait until M10 is out replace and just sale it new...
Look out of nowhere my phone also presented this problem, I will try here.
kutuup said:
I had the same issue. I had to open up the phone to fix it, but didn't need to do much more than actually opening it.
Bear in mind this will void your warranty.
Here's what I did:
Turn off the phone.
Remove the SIM and SD card trays.
Take a guitar pick or thin plastic object and gently (but with a small amount of pressure), pry up the black plastic piece on the top of the phone, it's held down with some adhesive, so you might need to peel it a bit.
You will find two size 4 torx screws under there, one on each side, recessed into the housing. Remove them.
Now use your plastic implement to start peeling off the back of the case. It works best if you dig it into the seam, then once you have it in there, run it around the edge to release the clips holding the case together.
Once the back is off, you will find the vibration module in the upper right of the circuitry you find inside, it's a small black cylinder with a silver head on it.
It's held in place with rubber bumpers on either side. Take your plastic implement and gently lift it from its housing.
Now rotate the head a few times between your fingers to loosen it up, also giving the head a very gentle push and pull - VERY GENTLE.
Now put the vibration unit carefully back into its housing.
Clip the rear casing of the phone back on. This can very tricky to get all the clips to snap back into place. Don't do what I did and use pliers. My phone now has a small dent in it. Whoops!
Once the rear casing is back in place, replace the two screws in the top of the phone, followed by the black plastic piece you removed at the beginning.
Power the phone back on, and with a bit of luck, your vibration unit will be unstuck and working again.
Click to expand...
Click to collapse
...