Develop Bugs

[Q] 3g connection will not stay up

So for the past 2 weeks I am having issues that basically render my phone unusable for 99% of the reasons I bought it. Posted a thread before but I think it got lost when the forums were having some instability around that time...
My 3g connection will NOT stay up. I did nothing to provoke this. No system changes. The sequence of events:
-Went out of the country with my phone on airplane mode the whole time
-Got back, a day or two later had an incorrect timestamp on my incoming SMS (they were showing up +3 hours)
-Called customer service, she activated a tester phone and confirmed that it was a system-side issue on the incoming SMS (somehow they were getting a timestamp from the system where my number is located, in Eastern time, while I am actually located in Pacific nowadays).
-Put in a trouble ticket after 2 hours trying to solve the SMS issue over the phone.
-Next day, my 3g connection begins dropping CONSTANTLY. As it stands, it won't stay connected more than 30 seconds. It will cycle to 1x sometimes, and then drop to a basic-service-only.
-Tried reinstalling my ROM several times to no effect.
-Started experiencing some very strange noises in SOME calls, such as it sounding like a chainsaw when the other person is talking. Happens very sporadically.
-Just today I found some instructions here for correcting my NAM settings, which were actually messed up as it turns out, but didn't fix anything.
At this point I actually have the phone unrooted and back to factory default everything, with no change. I've got a warranty replacement phone coming in shortly, but I'd still rather keep this one if I'm able to.
Is there anything I haven't tried that might be the case on my end? Has anyone seen this problem before? Has my phone antenna simply gone belly-up, or is this something that might still be fixed at some deep system-setting level, or with further calls to tech support?

So... I guess that's a no?

Gornul said:
So... I guess that's a no?
Click to expand...
Click to collapse
Had the same problem with my phone before I rooted my phone and starting to apply ROM's. I havent had a problem since. But when I had that problem, I would just keep turning on and off the 3g and it would stay for a while. It was just a quick fix but it worked. Off subject how did you unroot your phone and put it back top stock?

My phone just started doing this this yesterday. Whenever I reboot it, it'll come up, switch to 1x mode. After a while it'll try to switch to 3g mode, fail, switch to no service, and then either go to just basic voice with no data or back into 1x mode. I've tried updating the radio, switching roms, dialing *228, nothing seems to help.

Jager, instructions on a full reset are right here under section 6. I'm not sure why it's struck out. Definitely suggest poking around more first.
New phone's in and still having major connectivity issues. The SMS timestamp remains as it was, and I can't get (steadily) more than like 35kbps. I'll occasionally bump to 500kbps for a quick spurt, and then my connection will drop entirely and struggle to get back up to 35kbps. My wife's Incredible works perfectly fine in the exact same locations, too, so this is something that absolutely has to be on Verizon's side, specific to my line.

Me too
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?

khukman said:
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
Click to expand...
Click to collapse
Someone help! Same issue! I can no longer get data....PERIOD. I have to stay connected to wifi, or I don't get my emails, internet, etc.
Need to fix this!

3G connection issues
I just got off the phone with Verizon Tech support. They are CONVINCED that it is an issue with my phone (and my wife's). Gee, how can 2 different phones, from different manufacturers have the SAME issue at the SAME time? Hmm, doesn't sound very promising to me.
They are sending out a replacement for my wife's Moto Droid to see if it is a phone issue (she has been having other issues with it anyway...). If hers improves, I may send mine back, but I don't want to have to unroot, etc. Plus I like the Super-Amoled screen . When did trouble-shooting turn to "replace the hardware first" ???
Regards!

This happened to me recently as well and was fixed with a factory reset.
I am rooted with S-off, so a normal factory reset via Menu->Settings->SD & Phone Storage-> Factory Data Reset didn't go well for me. Not sure of the exact reason, but I just followed the instructions in this post to restore: http://forum.xda-developers.com/showthread.php?t=786436
Programming your phone by dialing *228 is necessary afterwards as well, as khukman states below. Thanks for pointing that out.
After I completed this, I redid root, restored my nandroid backup and didn't lose a thing, plus my 3G is working again!
*A fair warning: Doing this formats the internal storage (emmc). I'd recommend backing up any photos, music, etc that you have stored on emmc before doing this!
Sent from my Droid Incredible

So I tried the above suggestion about going back to completely stock 2.2 and I have the same results. On one hand, I am now back to S-ON and stock Froyo, so if I want to send it back to Verizon, they are none the wiser that I was rooted, but on the other hand I STILL HAVE CRAPPY 3G SERVICE!!! Man, I feel like I'm on AT&T or something LOL! I'll keep an eye on it for the rest of the day and see how it does and report back.

Back in 3G!!!!!
After getting back to stock Froyo, as described in the previous post, I was still unable to get a good 3G lock. I read in another thread where someone did a 'Factory Data Reset' and it took care of it. When you do this, you have to dial #228 and let it program your phone as it did the first time when you got it. Once I did this, I had (and still have) a solid lock on 3G like I used to. I think that it was one of the Sprint ROMs that screwed this up in the first place (the OP states that you have to backup your PRLs, etc. before installing, then re-install them afterwards). I can't remember if I did this or not, so it may be my fault after all, but regardless, I am thrilled that once again I have a connected smartphone thanks to the resources contained on XDA!
Regards!

I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.

Gornul said:
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Click to expand...
Click to collapse
Did you follow the steps in the thread I posted above? Doing that should completely format and re-image your phone. Much more than just installing a stock ROM. I myself tried so many different variations of ROMs, radios, etc and nothing did the trick until I followed that thread.
Sent from my Droid Incredible

[Q] No Service, No Data, WiFi Slow...

So, i rooted my phone today, bricked it a couple times, then fixed it(this doesnt matter)
Ok, so i was really excited to get this rom:
http://forum.xda-developers.com/showthread.php?t=864445
(I got the trinity, NOTthe Frozen one)
Long story:
So, I install the rom on my phone, no problems...but it seems I'm missing something and I've looked everywhere because i can't sign into Gmail, even with WiFi...Then again, I have no service...3g, or 4g, or for calling. Absolutely no bars in one of the strongest areas of my house. I'm thinking I'm missing some type of modem... I cant find it, I think i found it previously but from a different website, and they didn't even give instructions. Please help me because this is an awesome rom and I don't want to go back to stock rom.
Short story:
-no service, or data service, either.
-Missing some type of "modem" to enable data
-Airplane mode wont turn off. When clicked, it keeps going on and off. Please help!
Thanks in advance.

Not sure if this helps but I was getting major signal drop on 4g. Come to think of it 3g too. I don't think you are missing anything if it boots up and opens. Sometimes devs make tweaks internally that may not be known to us. I know when signal is constantly searching you get major battery drain
UFE (Unidentified Flying Epic)

Well, at least it's not just me.
For me the only way I've found that reliable works is to Odin back to DI18 and start from scratch.
Unfortunately, I basically can't touch CWM afterwards, because doing anything in it seems to bring the bug back.
Hopefully there's a fix out there for those of us that are continually plagued by this rather bizarre issue.
Seems rather strange that reflashing the modem with Odin doesn't even do the trick.

Just to.let u know you said you bricked your phone a few times. If you brick a phone it doesn't come back. You can't brick a phone a couple times. To answer your question sounds lime you need to reflash the.modem. go into.settings and about phone and see what your baseband version is. It should the same as the software you are on. If you are on dk28 then it should be dk28. Also I would upgrade to eb13 since dk28 is ikd school now and to many bugs that were not fixed. Just my 2 cents. Good luck
Sent From My Evo Killer!

[Q] Call Disconnected - Any Advice?

I've been seeing this problem for a few weeks now, with several different ROMs, including the original rooted stock ROM now. In nearly all of my recent calls, I get disconnected one or more times with the message "Call disconnected" and a "Dismiss" button. I'm thinking that this is because of my EVO and not the other side, since usually if they accidentally hang up or something the call just ends without a message box. As far as I can tell, I have good reception (at least according to the bars), and this is happening at home, where I've not had the problem before.
Does anyone know what could be causing this? My wife's EVO is not rooted, and she does not seem to be having this problem. But then again, I've not had the problem until fairly recently either. I've tried updating my profile and PRL with each new ROM, but it doesn't seem to have made a difference. Anyone have any suggestions as to how to stop this from happening?

Go into the settings menu andbupdate both your PRL and your profile. That *should* help with reception related issues.
posting & replying via the XDA Premium app.

Unfortunately, I've tried both of those things. I just did some testing today, and it seems that my phone is unable to stay connected during a phone call for more than five minutes before disconnecting, even if I don't touch the phone and just leave it sitting on a table.
Any other ideas? As far as I know, I haven't ever flashed my radio away from its default (2.15.00.11.19), and I'm currently using the leaked stock gingerbread ROM (build number 4.12.651.1 CL41771 release-keys and kernel 2.6.35.10-gaa602b7 [email protected] #1).
Maybe it's time to unroot and contact Sprint?

You can try downgrading from 2.15.00.11.19 to 2.15.00.09.01. You can download it from http://www.mediafire.com/file/jyedjkp1bm5amwm/EVO_Radio_2.15.00.09.01.zip
Afterwards, go into recovery, wipe cache & dalvik cache then flash the zip. You will be taken to the radio update screen and appear to hang. don't worry or get impatient. After it is finished, you will reboot into recovery and see the words "clearing cache" at the top of the screen. Simply select reboot and then you will boot to your homescreen. The initial boot will take a tad longer since it will be rebuilding the dalvik.

Hmm... I'm hesitant to downgrade my radio because my wife has an EVO with the same radio version number and hers doesn't have this problem. Granted, she is not rooted...

I understand. I've downgraded and upgraded everything several times for testing purposes and troubleshooting purposes and have never had a problem. The only hing about flashing radios is patience and not to pull the battery. Anyway, you can always call Sprint and see if they can troubleshoot it for you from their end.
posting & replying via the XDA Premium app.

I would contact sprint @ 877-809-6696 (advanced tech supp). Ask them to push a full reprovision to your device. See if that helps any. I was having issues when when on the airave, I was unable to receive incoming calls. This corrected it. I did try all the other steps listed above without any success.

This is interesting. I unrooted to test things out before calling Sprint, and the problem went away. I was able to stay connected for an hour (where before I couldn't last longer than 10-15 minutes). Yay, fixed, right? So, I rooted again and didn't install any ROMs or anything, just rooted, and the problem came back.
So, I have a solution, but I don't like it very much because it means I need to stay unrooted. Anyone have any idea why simply rooting the phone with Unrevoked 3 (and doing nothing else) could cause calls to disconnect? I'd love to be able to root again, but I can't deal with a phone that randomly disconnects all the time.

I am interested in this as well as I am rooted using unrevoked and get disconnected as well. I do find that it mainly happens though talking to people who have service on AT&T.. Quite wierd. All I hear is a beep then disconnected. This happens when I first place a call and it rings once or twice then beep, disconnected...

This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!

KingFunderberk said:
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
Click to expand...
Click to collapse
So whats the final call on this ..?
Is it Rooting , Is it network .. i am too getting psyche with this .

I'm pretty sure it is not rooting. But I don't yet know for certain what it is. Sprint thought there might be something wrong with the antenna on my phone, but they had already replaced the phone, so I think that is unlikely. They gave me a femtocell range extender to use in my house. Basically, I plug it into my broadband connection, and it is like having a mini cell tower in my house, giving me a very strong connection. Sure enough, when connected to that, I haven't had any calls drop. However, my phone still sometimes doesn't connect to the femtocell and instead connects to some other tower for some reason. My wife's phone doesn't do this, so I still think there is something wrong with my phone. I may contact Sprint again about this. ...sigh...

What is your area some area evo don't work properly like on rahim yar khan in this time connection don't work properly some signal drop and some time up i sure after few day signal work properly then problems will be solve.

My phone EVO is doing this now as well. Has anyone heard/read a solution?

greg_99 said:
My phone EVO is doing this now as well. Has anyone heard/read a solution?
Click to expand...
Click to collapse
I am having the same issue, out of the blue. No problems up until a few days ago. I'm wondering if it is maybe an issue with a certain version of the Evo. I have a version 002. Thoughts?

Greg_99 any progress on what might be causing this issue?

BIG PROBLEMS, no 3G/4G mobile service since yesterday, tried EVERYTHING

Need some help here. I never usually need help, been modding everything possible on Android for years now. But can't figure this one out, getting worried.
Had my LTE Nexus since launch day. No issues like this before.
Been on all Team Kang AOKP toro ROM updates since release, always on the latest. Stock kernel. Was on build 20 since it came out.
Yesterday at work, had a few bugs from probably not data wiping from build 19, so I wiped it all and re-flashed 20 again. Restored Titanium and started re-setting things up, I believe these are the only things I did. I was at work where I would normally have minimal, but some, service.
Ever since around there, I have not once had a bit of 3G or 4G service. I have not seen the 3G logo for even an instant, only few, gray bars. Wifi works fine of course. It's possible I even lost service before wiping and re-flashing, but I can't recall or didn't notice.
I tried all the usual stuff, wiping everything again, re-flashed AOKP 20, re-flashed other/older ROMs, re-flashed latest radio, restored old Nandroid backups, pulled battery and sim card and put back/rebooted...NOTHING IS WORKING. Also, I have driven through several towns since yesterday so I know it's not a local outage. Also, other people with Verizon phones here have service fine.
I have basically torn the phone down software-wise and nothing has fixed the issue. I still have no service. Each time I re-flash a ROM, it always makes me go on Wifi when it wants me to sign into Google...it never picks up mobile service then or after.
The About>Status screen says:
Network: Verizon Wireless
Signal Strength: shows an actual number reading that changes
Service State: In Service
Roaming: Not roaming
Mobile network state: Disconnected
Please suggest things I can try, but I guaranteed I have already tried them. Can't understand or imagine what is causing this, because I did nothing different than I normally do.

Also, I posted this on Rootz as well, and many replies so far. Still no luck though.
If you have an idea I can try, maybe post there instead at this point for me?
Thanks guys in advance.
http://rootzwiki.com/topic/16407-bi...ile-service-since-yesterday-tried-everything/

It seems a radio problem. Try to flash the stock ROM from Google.

tigajr said:
It seems a radio problem. Try to flash the stock ROM from Google.
Click to expand...
Click to collapse
Well I did go back to many random earlier, more stock custom ROMs in hopes of a fix, but nothing so far. I am currently back on the stock 4.0.2 ROM that is rooted and deodexed by Bigxie, but I guess I can go all the way back to stock 4.0.1 or 0.2. Will try now.

Went to Verizon and it looks like the sim card swap did it. The girl there was nice and did it without hesitation for me.
She showed me in her computer how under my family account, it wasn't even fully showing my device or something like that. Not sure if it wasn't there at all or if it just didn't show that I had a 4g phone activated on the account...but I'm sure it was related.
Sucks to have to get a swap and still don't know what caused it or if its related to flashing roms, but at least it works! No issues since...

It is possible, but unlikely and no reasonable explanation, that your sim somehow got affected doing all the flashing and stuff.
Sent from my Nexus in Texas.

[Q] Broken Wifi - Hardware Fault? Help!

Hey there everyone, so since i flashed the CM10 nightly from the 24th, wifi has been nearly completely broken for me. You may have seen my posts where i described how my phone barely ever manages to load anything over wifi and when it does, it does so intermittently and at an extremely slow pace. This renders wifi pretty much useless on my phone. Mobile data IS working though.
Now, i first thought it might just be an issue with the nightly i was using, but this issue persisted on the nightlies from the 25th and 26th of this month (which i did full wipes between). So then, since i wanted to stay with Jelly Bean, i decided to try out Tgascoignes AOSP Jelly Bean (another full wipe here), but then this same issue was there as well. Then, i figured i'd try the first Jelly Bean CM10 nightly, since everything was working great on that one, but then this issue with wifi was still there.
So then i thought it must be an issue with Jelly Bean, so i went back to the most trustworthy and stable ROM i have used so far - One Maximus V2.1 with ICS. Then, this issue still persisted.
So, the tl;dr version of this is, wifi isn't working on any ROM for me and i can't seem to do anything to fix it and i really need some help with this. Do you guys think it might be a hardware issue? My router has been working perfectly for other wireless devices in my house. What plan of action would you recommend? Any help will be very very highly appreciated.
Also, the reason that i'm posting this as a new thread is because this isn't the same wifi antenna problem that has been documented a lot in the other thread. My wifi reception doesn't improve or vary depending on where i press on my phone and that's not the issue at all. If this post still doesn't deserve it's own thread then mods, please remove it and i will ask for help elsewhere.

The most complete restore would be to fastboot oem lock and.run the RUU for your device.
If that doesn't fix it, I don't know what will and neither will HTC I suspect, they'll likely replace the motherboard.

BenPope said:
The most complete restore would be to fastboot oem lock and.run the RUU for your device.
If that doesn't fix it, I don't know what will and neither will HTC I suspect, they'll likely replace the motherboard.
Click to expand...
Click to collapse
Well, i fully restored my phone back to stock and the issue is still persisting . Mobile data is also being really weird now even though i have set the correct APNs.
I also can't update my phone from the 1.29 firmware to the 2.17 base firmware because my carrier (Virgin) hasn't bothered to put any effort towards pushing out an update.
I think i will have to claim the warranty for my phone through Virgin and hope that they don't notice that it has been re-locked as other people have had such luck too.
Does anyone else have any other ideas about this?

I had a similar problem with my sensation after flashing some custom ( & official roms not meant for my region). Try WIFIX, somewhere in the forums. This could be a WiFi radio region code problem

magic_android said:
Well, i fully restored my phone back to stock and the issue is still persisting . Mobile data is also being really weird now even though i have set the correct APNs.
I also can't update my phone from the 1.29 firmware to the 2.17 base firmware because my carrier (Virgin) hasn't bothered to put any effort towards pushing out an update.
I think i will have to claim the warranty for my phone through Virgin and hope that they don't notice that it has been re-locked as other people have had such luck too.
Does anyone else have any other ideas about this?
Click to expand...
Click to collapse
just do it through virgin - in uk its the retailers responsibility to repair, replace or refund it if they can't prove that the fault was caused by you unlocking it etc.. (if before 6 months after purchase)

I don't know how this has happened now but I had a feeling that there was something wrong with the WiFi antenna of my phone, so I squeezed it really tight at the top left corner where the WiFi antenna is located (as seen in the WiFi faults thread) and now all of the issues mentioned above have been fixed . I have no idea if it was just pure luck and coincidence but now my phone is working normally again. If it wasn't a coincidence, then I really hope that this issue doesn't come up again.
I feel very lucky either way right now! No more need to worry about warranty issues and such . Thanks anyway to you guys for replying though, it's good that this forum chips in to help out those that are in need of help!

Dammit i have no idea what is wrong with my phone. Wifi and mobile data were working fine for a day and a half on the stock ROM, so then i decided to re-root and flash some custom ROMs again and this annoying wifi issue is back now :S. Why would this even happen? I am honestly at such a loss with this. Does anyone have any ideas about what's going on?