[Q] Caller Screen turns blank, doesn't wake up anymore - Samsung Galaxy Nexus

Hi,
I got my Nexus a few days ago and I am quite happy with it - JB update worked immediately like a charm and it's a joy how fast everything works ...
But there is one pain point I encountered. While taking calls or calling someone the screen blanks, probably because of the proximity sensor. So far so good - but it doesn't turn on again. Then I am not able use any on screen controls, especially calling hotlines that require you to dial specific numbers while calling this behaviour is very frustrating.
I found a workaround, to setup the power button to cancel ongoing calls - this way I am able to hang up at least.
Is this a known behaviour, are there any solutions or other workarounds or am I the only one encountering this problem?
P.S.: I am running Stock Jelly Bean (4.1.1) / no root / no modifications

Am I the only one experiencing this behaviour? - any help would be gladly appreciated!

borgond said:
Am I the only one experiencing this behaviour? - any help would be gladly appreciated!
Click to expand...
Click to collapse
I have a friend with a Galaxy Nexus with the same problem. I'm wondering if you have found any solution to this or what was causing it?
This doesn't happen with my Nexus or my wife's

Either a busted proxymity sensor or a disconnected one
Under warranty ? exchange it
not under warranty ? Open it, make sure that the wires are plugged correctly. If it is and you still have the problem, replace the sensor

Hi, I haven't found a definitive solution for this issue
It just happens from time to time. Maybe the proximity sensor is kind of flaky?
I am using a combination of the Accessibility settings, pressing power button to hang up a call and screebl to keep the screen on. This works okay for me.
If you have any other intel regarding this, I'd gladly read it.
Cheers!
Sent from my Galaxy Nexus using xda app-developers app

Related

[Q] Touchscreen stops working

Hi,
sometimes the touchscreen of my defy stops working (but the phone is not frozen)
and the only way to fix it is to lock/unlock the screen...
does anyone have the same problem (and can help me)?
thanks
P.S
i've had the problem both with stock rom (2.2) and with cyanogenmod rc 1.5
When this happens, do the 4 buttons below your display still give you haptic feedback (little vibration) or do they react not at all?
Also, does this only happen when there's the normal launcher/standby screen active or when there's an other app active too ?
Did you undervolt ?
Edit: Also, this seems to be a hardware problem which seems to be well known in a certain German android forum but I cannot find much about it in here. In short, the digitizer unit seems to be broken for some people and locking/unlocking helps because it disconnects and connects power for the digitizer. The people there fixed the problem by replacing the digitizer (which isn't easy at all!).
It would be nice to have someone from XDA who had this problem before too, to confirm this problem!
First of all, thank you for the answer
When I have the problem, 4 buttons stop working too.
It usually happens after a period of stand-by, i don't undervolt or have some other application running than the launcher (ADWlauncher).
I bought the phone one week ago, if it is an HW problem, i can't repair it by myself...
I'd recommend to wait and see whether xda has other suggestions for you and if not, just check the Motorola hotline and ask whether they know something and if they do change it for free.
Also, what you describe fits perfectly to what I've read elsewhere (don't know whether I'm allowed to post a link here or if it were useful at all because it is in German). So it sounds like your digitizer could really be defect.
ok, even if i hope to solve the problem by myself...
News: They've changed the touch screen, but the problem is still present...
Can it be a sw problem??
Keep sending it back, they will replace it in the end.
Sent from my MB525 using Tapatalk
the whole phone?
Yes, the whole phone. They have two year warranties, but don't put up or make do, you should have a phone that works right
Sent from my MB525 using Tapatalk
I use to get that problem on stock and some versions of CM.
Was definitely a software problem for me, havent had that problem since I'm on nightlies.
I wonder when it happens ,are you charging?
nameite said:
I use to get that problem on stock and some versions of CM.
Was definitely a software problem for me, havent had that problem since I'm on nightlies.
Click to expand...
Click to collapse
What nightly version are you using?
The problem happens even if i'm not charging...

screen wont come back on during call

my wife has the att nitro hd, when the screen goes off during a call sometimes nothing including power button will turn it back on. Anyone know of a fix? did the ATT small update fix this?
Actually it comes back on after a long minute or two. Not very helpful if you need the dialpad or keys, etc.
I have just rooted it for her and installed CWM.
I have added a few proximity tweaks to build.prop
gsm.proximity.enable=false (rebooted twice but screen still goes off)
also used the ro.lg.proximity and the mot.lge.proximity (dont recall exact wording) both were set to a value of 5.
I'll have to take alook into the lg hidden dialer menu to see if I can disable this.
I dont like this sensor on my device either, but I have an option in settings to disable it, which makes it bearable.
thanks for the help guys.
I have noticied LG throws together some junky builds, typos, bad english/grammar. Wonky sensors etc. Incorrect kernel build ReadMe's
I thought I recall someone with another device just placing a peice of tape over the sensor. hmmm..worth a try.
cheers.
chrisrotolo said:
gsm.proximity.enable=false (rebooted twice but screen still goes off)
also used the ro.lg.proximity and the mot.lge.proximity (dont recall exact wording) both were set to a value of 5.
Click to expand...
Click to collapse
Congrats. Today, you learned that most of the "tweaks" found at XDA are utter bull****
aremcee said:
Congrats. Today, you learned that most of the "tweaks" found at XDA are utter bull****
Click to expand...
Click to collapse
What about the tweaks that aren't BS? Are they already included in your CM9 builds?
From what I can tell, pretty much the main thing that build.prop is good for is providing information about the system and software (i.e. info about the build). It's not really used much for useful configurations as far as I know.
networks tweaks actually have doubled me download speed.
I still have faith.
but can anyone answer my questions I posted in ICS SLim thread and PM'ed Andasa , no responses yet.
does ICS slim or CM9 have option to keep lcd no during call? and does it work??
what's working not working? I found changelogs but not a working/not working list for CM9.
and has anyone successfully restored a nandroid from ICS to GB without real issues?
thanks guys.
i doubt the ota fixed your issue as the issue is not one that occurs for every nitro.
I can tell you that when I make a phone call they screen stays no.
what's working not working, well, many of us are running it daily with no probs.
as you prolly know, it is a nightly build so a public list of what's working or not isn't rly part of the deal.
i've succesfully restore a nandroid from both slim and cm9 back to the stock att rom and others many many times. dozens.
thanks good enough.
I will have to give it a go.
would you recommend one or the other?
CM9 or slim?
thank you.
well, I like them both a lot. slim is just a trimmed down version of cm9 and i _think_ it does run just a bit snappier........maybe..but it's not wildly different from cm9. I usually switch back&forth throughout the day.
There's no setting in CM9 to disable the proximity sensor, although there may be a way to do it.
We just got a Nitro HD for my wife and her phone also has this issue. I have not gotten to know the phone well enough to try rooting or anything else of that nature, it's pure stock.
When she makes a call the screen turns off immediately after hitting the call button and will not wake up. When she receives a call we get a glimpse of the in-call screen with the various buttons etc but then the screen turns off. If the other party hangs up her screen turns back on, but if she calls something automated, like voicemail, she can't do anything except pull the battery to disconnect.
I've tried putting my thumb over the proximity sensor, hitting all buttons including power, and nothing makes the screen wake up or turns the phone off other than a battery pull.
The phone was running a build from last November when we first got it (V10i?) and today prompted us to update, so I did that hoping it would solve the problem. The phone is currently on V10j, but the problem persists.
Any help?
no driver said:
We just got a Nitro HD for my wife and her phone also has this issue. I have not gotten to know the phone well enough to try rooting or anything else of that nature, it's pure stock.
When she makes a call the screen turns off immediately after hitting the call button and will not wake up. When she receives a call we get a glimpse of the in-call screen with the various buttons etc but then the screen turns off. If the other party hangs up her screen turns back on, but if she calls something automated, like voicemail, she can't do anything except pull the battery to disconnect.
I've tried putting my thumb over the proximity sensor, hitting all buttons including power, and nothing makes the screen wake up or turns the phone off other than a battery pull.
The phone was running a build from last November when we first got it (V10i?) and today prompted us to update, so I did that hoping it would solve the problem. The phone is currently on V10j, but the problem persists.
Any help?
Click to expand...
Click to collapse
If you bought it from a store, get it exchanged for a new one.
actually works much faster on cm9, but therr still should be an optin to keep lcd on during call. i found some free apps that will disable hardware drivers but cant find the name of the proximity sensor driver, only that is named LGE.
Unfortunately it was given to us by a friend after my wife lost her Captivate, so taking it to a store to exchange is probably not going to work too well. As far as I can tell it was never used before we got it--the battery was still in it's own sealed pouch, the texting and driving warning was on the phone, and the phone went through the whole initial setup routine--but they didn't send us the box, I guess to cut down on mailing costs. I was hoping there was a known solution.
Ok, I downloaded two proximity sensor test apps today, but neither showed any activity. On my Captivate I get different readings with Proximity Sensor Finder (market link), but on the Nitro it is stuck at 3cm and it doesn't register anything no matter where I put my hand over the phone.
Can someone whose phone works right try installing this app and make sure that it picks up different readings on this device? OP, if you are still having issues, can you also try this app and see if it is static for you?
Thanks.
Took off the screen protector that they installed at the AT&T store and now the proximity sensor works just fine. OP, do you have a screen protector on your device?
we had an awfully thick one from att. we have since changed it to a super thin one. screen off is not a real problem on cm9, however i feel all devices should have the option to disable proximity sensor/keep lcd on during calls.
It's worth trying to use the warranty on the phone. Even though you dont have the original sales reciept, the phone has been released for less than a year, so no matter when you bought it, it is still within it's year long guaranteed warranty window.
Finished reading the thread, I suppose this post is now irrelevent

[Q] Vibration Not working

So today my motor stopped working, all of a sudden it wouldn't vibrate. It won't even Vibrate on the "Google" splashscreen. This is also the third Galaxy Nexus Verizon has sent me, the first being sent back, from being purchased new, due to power issues, the second a wifi issue, so I'm thinking it's a hardware issue. Anyone know how to fix it or whether I'd need a new one?
xzillerationer said:
So today my motor stopped working, all of a sudden it wouldn't vibrate. It won't even Vibrate on the "Google" splashscreen. This is also the third Galaxy Nexus Verizon has sent me, the first being sent back, from being purchased new, due to power issues, the second a wifi issue, so I'm thinking it's a hardware issue. Anyone know how to fix it or whether I'd need a new one?
Click to expand...
Click to collapse
if you don't want to crack it open, i'd say return it. still, you could try and flash a custom kernel that allows vibration control, crank it all the way up.

[Q] Broken Phone - Strange Symptoms

After two years of use my Desire HD has developed some strange problems after I dropped it. The volume rocker does not work, the WiFi and bluetooth dont work and finally the strangest problem, that the keyboard does not come on when you want to input text for any App. The screen and touch input work without fault, scolling and selecting icons without problem. Making phone calls and internet connection seems to be OK as well.
I suspect I have damaged the motherboard or some other hardware, so before I buy a new phone I was wondering if anyone else had any of these problems and if so was it easily fixed.
Cheers
zen_hamster_lid said:
After two years of use my Desire HD has developed some strange problems after I dropped it. The volume rocker does not work, the WiFi and bluetooth dont work and finally the strangest problem, that the keyboard does not come on when you want to input text for any App. The screen and touch input work without fault, scolling and selecting icons without problem. Making phone calls and internet connection seems to be OK as well.
I suspect I have damaged the motherboard or some other hardware, so before I buy a new phone I was wondering if anyone else had any of these problems and if so was it easily fixed.
Cheers
Click to expand...
Click to collapse
i knw this may sound strange but try flashing another ROM first,worth giving a try..
I did as you advised, which fixed the keyboard problem. The other faults are still evident so I guess I have damaged some hardware or cable. At least I can now use the phone to text message.
I will have to have someone take a look at the inside of the phone. Checked a diss amble video out and it looks complicated.
Sent from my MZ604 using xda premium
Nice to hear tht wht else is broken now.
Sent from my HTC Desire HD using xda app-developers app

[Q] touch key lights bug

hello everyone , so i use to have this bug back to kitkat also but it wasn't happening as often as it doesnt now that i have lollipop rom installed on my galaxy tab s T705 , the issue is with touch key lights which stays on even when i have them always off from settings , they act super weird when they are in that mode , they go off few sec after screen is off and if i shake the device they go on again as it looks like they are connected to accelerator sensor or something lolz ,the solution is super easy tho just hit the power saving on and then off again and they work normally again i heard some other ppl dealing with same issue but i wanted to know if there is a perma solution for it or not , im sure its a software issue but is there a way to fix it ?
Install a custom rom like cyanogen or something stock based.
I have the same problem. I usually have it set to turn the lights off after 6 seconds, but after a couple of days they don't work anymore. I would change the setting to off, then on, then back to 6 seconds, and it'll work again. After a few more days, they stop. I haven't seen a permanent fix for this.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Same for me. Would usually opt to have the buttons backlight always off, but randomly it starts actin like always on, although the settings remains 'always off'. Toggling the setting to anything else and back to always off fixes the problem temporeraly.
Im running stock swiss lollipop on my t700.
Yes, this is driving me nuts too! I hope they resolve this in the next update and soon!
Sent from my SM-T700 using Tapatalk
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
Me too have the touch key settings to always off and found the same problem.
In my case I think it only happens when I plug the Tablet to AC.
Did this happen to anyone under another circumstances?
Thanks in adavance!
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
TLAgnesB said:
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
Click to expand...
Click to collapse
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
TLAgnesB said:
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
Click to expand...
Click to collapse
Yes but you will need root.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
I heard that there's a new update available for the Tab S. (I already returned my tablet before my 30 days to get a full refund.) Did any one get the new update, and if so, did it fix the issues like this touch key light?
Hey,
I had this problem on the original KK software - upgraded to Lollipop a few days back and I still have the bug... in fact, it is even worse! Occurs more frequently than on LP.
I wouldn't mind leaving the lights on all the time, but they're so damn BRIGHT, and there's no way to adjust the backlight intensity!
Cheers,
Su
I found this solution on another forum...
If you enable smart stay, the touch key light duration will work properly.
Any further movement on this?. I've found that if I take my tab out of the book case the problem goes away. Seems like it's a bug with the case sensor.
No movement that I'm aware of. I'm really frustrated that there hasn't been a fix after all this time. I'm holding out hope that if there is ever an update to Marshmallow, that the issue will go away. Interesting observation about the case -I have a book case on mine. I'll remove it and see what happens...

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