[Q] One X calling audio issue - HTC One X

Hi guys, i have just encountered this problem, it was fine in the morning but gone wrong later then. The calling audio is not working and also the no sound from callers when answer the call. However Everything works fine, The in-call vol is max, songs can be played, calling using speaker on is viable as well as when headset is put on. The normal call is just not working even though it is factory reset
Mind to figure out what problem is this? thanks!
Freddy

Try flash the latest radio , and another kernel , if this doesn't work you should send back you phone . Have you been in a high humidity environment or drop water on in ?
Sent from my HTC One X using xda app-developers app

i have same problem too ....
i can hear ppl talking to me .. but they cant hear me ....
i have to turn on speaker to talk to ppl all the time
i am not sure its a hardware problem or software problem
i tried the *#*#3424#*#* and did the test .. cant record any thing
should i go back to the stock rom ??
or bring it to shop and get someone to check it out
kruelcruel said:
Hi guys, i have just encountered this problem, it was fine in the morning but gone wrong later then. The calling audio is not working and also the no sound from callers when answer the call. However Everything works fine, The in-call vol is max, songs can be played, calling using speaker on is viable as well as when headset is put on. The normal call is just not working even though it is factory reset
Mind to figure out what problem is this? thanks!
Freddy
Click to expand...
Click to collapse

madsatan said:
i have same problem too ....
i can hear ppl talking to me .. but they cant hear me ....
i have to turn on speaker to talk to ppl all the time
i am not sure its a hardware problem or software problem
i tried the *#*#3424#*#* and did the test .. cant record any thing
should i go back to the stock rom ??
or bring it to shop and get someone to check it out
Click to expand...
Click to collapse
Same here. Any ideas yet??

Hi everyone!
I took some time this weekend to look into this problem again. I tried different roms, including different ICS and JB and even went back to stock (nand backup from first day). No success, still no sound from the front speaker when calling.
While flashing i tried both with sim card in the phone and without, i always did full wipe and flashed boot.img from fastboot. Still not working. No app that needs this speaker works, i also tried skype and talk. So i am out of options now. Is there anything i can do? Would it help to flash a different kernel?
I guess the hardware got broken somewhere along the line. Would HTC fix it under warrenty? Does anyone have experiences with that?
Thanks again for all your kind help! I know this might be cross posting but im going to try and get my problem solved in other threads as well.
Regards heintosz..

heintosz said:
Hi everyone!
I took some time this weekend to look into this problem again. I tried different roms, including different ICS and JB and even went back to stock (nand backup from first day). No success, still no sound from the front speaker when calling.
While flashing i tried both with sim card in the phone and without, i always did full wipe and flashed boot.img from fastboot. Still not working. No app that needs this speaker works, i also tried skype and talk. So i am out of options now. Is there anything i can do? Would it help to flash a different kernel?
I guess the hardware got broken somewhere along the line. Would HTC fix it under warrenty? Does anyone have experiences with that?
Thanks again for all your kind help! I know this might be cross posting but im going to try and get my problem solved in other threads as well.
Regards heintosz..
Click to expand...
Click to collapse
I had the same issue and got it fixed at the HTC service center. I also had wifi fixed and changed my LCD since there were yellow spots on my screen. Since the phone was under warranty everything was done for free.

Ok thanks, i will try HTC sercive center nearby. Though im on unlocked, rooted device so im not sure how they will react... will report!

heintosz said:
Ok thanks, i will try HTC sercive center nearby. Though im on unlocked, rooted device so im not sure how they will react... will report!
Click to expand...
Click to collapse
You'll probably want to return it to stock to make life easier.

Related

microphone volume issues

hi,
i have a rhodium with windows mobile 6.1 stock rom.
Does anyone know how i can change the volume of the microphone for telephone calls?
I have the strange problem that people complain that they can't hear me very loud. When i reflash (hard reset doen't work all the time) the microphone volume is ok again.
Can someone please help me with this problem?
no one has any idea how to resolve this issue?
michel2506 said:
no one has any idea how to resolve this issue?
Click to expand...
Click to collapse
Does your ROM have a setting for automatic gain control? That adjusts the mike based on ambient noise. On some of my former phones I've had to turn it off or the device lowers the mike sensitivity.
hi, thanks for the reply,
When that option is turned off i can't be heard at all.
i'v got same problem whit my phone when i flashed nand cm7 on it.
is'nt it related to the rom?
is it possible that the flashing changes the other settings of radio or ...
the microphone is working but volume is low and i have to yelling on it to talk with people!
saeid.1980 said:
i'v got same problem whit my phone when i flashed nand cm7 on it.
is'nt it related to the rom?
is it possible that the flashing changes the other settings of radio or ...
the microphone is working but volume is low and i have to yelling on it to talk with people!
Click to expand...
Click to collapse
Most volume issues are related to the rom.
Flashing the rom can change the radio, but may not. It will tell you what gets changed if you watch the screen during the flashing.
Microphones do fail. If all roms are having the same issue then you probably have a hardware issue.
Flash back to stock. Then if you are not having issues try asking for help in the thread for the rom you want to flash. If you are still having issues then it is 99% chance that it is a hardware issue.
wizardknight said:
Flash back to stock. Then if you are not having issues try asking for help in the thread for the rom you want to flash. If you are still having issues then it is 99% chance that it is a hardware issue.
Click to expand...
Click to collapse
This.
My gf's phone (completely different device) had a similar issue, and it was definitely not software. I looked, the mic port was clogged with whoknowswhat. Took a pin and carefully picked the stuff out. Mic works great now
arrrghhh said:
mic port was clogged with whoknowswhat.
Click to expand...
Click to collapse
Rainbows and magic sprinkles. They get stuck everywhere.

[Q] HTC One X - Mic Problem whilst in Speaker mode in a call

Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
I have the exact same problem, I bought the phone about a month ago, and I didn't check the speaker mode function, then I flash few different custom rom, Now I found the speaker mode problem as tkr1992 has, since I unlock the bootloader (although I relock the bootloader) but HTC won't repair the phone free of charge for me, they say the phone need a new mainbroad... will cost me 2XX USD,
I don't even know is the phone has this problem when I first bought it or after I flash some custom rom.
HtC told me it should be software problem cos it is the same mic that use in speaker mode or non speaker mode, so when other side can hear you when you not on speaker mode, mean the mic is alright, BUT they told me it need to replace the mainboard cos I have unlock the bootloader so they can't not recover the phone to stock rom, BUT again I already relock the bootloader and RUU the stock rom back to the phone, still the same problem.
I need help too, Any good fellow can help??????????
I hope it is just a software fault. I did just receive an update today from T-Mobile, as my HOX is branded. The update is 1.28.110.7. It still seems that my mic problem is present.
Does anyone also know what fixes are included in this update?
Thanks
Any ideas anyone? Would really like to fix this instead of sending phone back to tmobile.
Thanks
Sent from my GT-P7510 using XDA Premium HD app
this is what got from HTC
Regarding to your inquiry about HTC One X, we would like to provide you with following advice and solution as below: First you can diagnosis the hardware issue on the speaker. Please kindly type *#*#3424#*#* on the dial screen, you will enable the function test program. And then select "Audio Test", tap Run. Please finish the test as instructions.
But it didn't work for me the phone just didn't do anything, you can try.
Thanks for that, i just tried the audio test diagnosis. The test shows that everything is working correctly however the same problem still occurs within a call like before.
Sent from my GT-P7510 using XDA Premium HD app
Try reset to factory setting, see if it does any different.
That is the HTC guy try to do to my one x.
btw have you rooted your phone or unlocked the downloader?
You have working Navigation application in background and this make call routing first to speaker part permanently, not to earphone - like phone is in Handsfree mode. Try to disable it / shut down it / and all be fine.
WBR, DebeliaMark, Bulgaria
tkr1992 said:
Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
Click to expand...
Click to collapse
Mic Problem whilst in Speaker mode in a call
Hi All
I have the same problem after software upgrade two months ago
and did not have a time to try to fix it
I thought after factory reset it will work, but finally it did not help
My phone was never rooted
Uninstalled any navigation software
Tried the audio test diagnosis.(the test shows that everything is working correctly)
If someone have any solution it will be more then welcomed
Thanks
HTC One X Locked S-ON RL
Software Version: 1.29.401.11
HTC SDK 4.12
HBOOT-0.95.0000
RADIO-1.1204.105.14
yesss please someone help! mine started acting crazy today after work. i called my friend around 5.40 then about an hr later i made another call and they couldnt hear me but i thought it was just their phone. since then ive made about 5 calls to 2 diff people and they both cant hear me ... i havent tried factory reset or the navigation yet because my phone isnt backed up yet but please please please someone help
anyone get a solution to this?
romy134 said:
anyone get a solution to this?
Click to expand...
Click to collapse
I'm experiencing this exact issue as well - has anyone come up with any possible solutions?
There are 2 microphones on this phone, the upper one next to the headset jack and the other next to the lower right corner of the screen.
While on phone mode the lower one is the main microphone because its closer to your mouth, on speaker mode the upper one becomes the main mic.
It's probably a hardware fault since you flashed stock rom and it's still not working.
I seem to have this issue too - did anyone get a solution
Audio tests fine, but in Google Talk, or Google Hangout, or Phone Dialer in speaker mode - the mic input is not working, so recipient cannot hear.
Google Maps Issue
So my wife has the same phone (HTC One X) and has the most recent update to 4.0.4 (stock everything) and found out that it is indeed either the google 'navigation' app, or the google 'maps' app running in the background that will give this problem. Simply go to settings, then apps, then stop the maps or navigation process, make sure you go to the cached processes as well and stop those. Right after that her phone started working again. I also tested with the HTC test tool code that was given earlier and just like everyone else the test passed fine. So this should be the fix.
i have the same issue..
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Hello,
I have the same problem and many users "HOX" have the same worries. It seems that when you change the screen touch there is a lot of trouble of this kind.
Does anyone find a solution?
error23 said:
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Click to expand...
Click to collapse
Any update on this? Did you send it to HTC? Mine has also stopped suddenly a few days back while on viper 3.7.2. Tried factory reset, flashed the rom again, flashed other roms, but the problem is still there...
in may case it was a defective mainboard....
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
error23 said:
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
Click to expand...
Click to collapse
Thanks for your input mate. Was your bootloader unlocked? Did the warranty cover that?
Sent from my HTC One X using Tapatalk 2

No audio during calls

As the title say, whenever i make a call or someone calls me i can't hear anything on the other side but they can hear me.
It started suddenly a few days ago, a temporary fix was to keep restarting my phone until it works again but it usually only works for one call and after that its back to no noise. I already tried unrooting, going back to stock and wiping my data completely so its factory reset but the issue still remains.
Thank you for taking the time to read my problem and i hope to read any advice you might have for me.
Cant hear and mic doesnt work but call is made?? help
Obdulio said:
As the title say, whenever i make a call or someone calls me i can't hear anything on the other side but they can hear me.
It started suddenly a few days ago, a temporary fix was to keep restarting my phone until it works again but it usually only works for one call and after that its back to no noise. I already tried unrooting, going back to stock and wiping my data completely so its factory reset but the issue still remains.
Thank you for taking the time to read my problem and i hope to read any advice you might have for me.
Click to expand...
Click to collapse
I can make a call but have no audio or earpiece.....cant seem to find help either
Are you on a particular rom? Did u flash any kernels recently?
Sent from my SPH-L900 using xda app-developers app

galaxy S3 SGH-1747keeps losing sound

I had this phone for 5 months now and within that period i'm having this sound issue..when you listen to music after a few mins the sound freezes and also everything that involves audio is silent even phone calls the only to restore back is to restart phone then its OK but after a while it gets back to the problem..I was running the stock 4.1.2 at that time so was thinking of an update so i did upgrade it to 4.3 tru kies but still having the audio problem,i've been doing what others suggested factory reset or wipe cache but this doesn't solve the issue..its really annoying how you missed messages and calls from your bosses if you know what i mean..in fact while i'm doing this post i just finished resetting again my phone..
I've been searching around goggling this issue it seems i'm not the only one having this problem but i failed to look for solutions to this issue so please if you know something i would be very pleased if you may share how to solve it..thanks a lot
I have the same problem
cdmallen said:
I had this phone for 5 months now and within that period i'm having this sound issue..when you listen to music after a few mins the sound freezes and also everything that involves audio is silent even phone calls the only to restore back is to restart phone then its OK but after a while it gets back to the problem..I was running the stock 4.1.2 at that time so was thinking of an update so i did upgrade it to 4.3 tru kies but still having the audio problem,i've been doing what others suggested factory reset or wipe cache but this doesn't solve the issue..its really annoying how you missed messages and calls from your bosses if you know what i mean..in fact while i'm doing this post i just finished resetting again my phone..
I've been searching around goggling this issue it seems i'm not the only one having this problem but i failed to look for solutions to this issue so please if you know something i would be very pleased if you may share how to solve it..thanks a lot
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2659047
suryaclassic said:
http://forum.xda-developers.com/showthread.php?t=2659047
Click to expand...
Click to collapse
any update with your problem i can't find performance either under settings
This issue is really bothering me.
Please help.
Without sound, this phone is nothing but a paperweight.
suryaclassic said:
This issue is really bothering me.
Please help.
Without sound, this phone is nothing but a paperweight.
Click to expand...
Click to collapse
ok first of all what version of android you are using now?
what i did just now is I upgraded to dandroid 4.3 which can be found below:
http://forum.xda-developers.com/showthread.php?t=2121506
Second I also flashed Ktoonsez kernel for wifi to work below is the link:
http://forum.xda-developers.com/showthread.php?t=2297379
so far so good I dont have audio muted issues I hope this will go on..I will let you know if the problem comes back But i really hope not.lol
edit:well bad news it did not solved the problem phone still gets muted
cdmallen said:
ok first of all what version of android you are using now?
what i did just now is I upgraded to dandroid 4.3 which can be found below:
http://forum.xda-developers.com/showthread.php?t=2121506
Second I also flashed Ktoonsez kernel for wifi to work below is the link:
http://forum.xda-developers.com/showthread.php?t=2297379
so far so good I dont have audio muted issues I hope this will go on..I will let you know if the problem comes back But i really hope not.lol
edit:well bad news it did not solved the problem phone still gets muted
Click to expand...
Click to collapse
I think this is a motherboard problem already....

[Q] Microphone not working

Hey guys, anyone else have the problem of the microphone not working unless the speakerphone is on?
Basically if I am on a call the other person cannot hear me unless I turn my speakerphone on. I did a full factory reset and it's still not working. It's running 5.0.1.
Anyone have this problem or have any ideas? Thanks guys.
mmerlina said:
Hey guys, anyone else have the problem of the microphone not working unless the speakerphone is on?
Basically if I am on a call the other person cannot hear me unless I turn my speakerphone on. I did a full factory reset and it's still not working. It's running 5.0.1.
Anyone have this problem or have any ideas? Thanks guys.
Click to expand...
Click to collapse
Did this start happening on 5.0.1? Are you using any Xposed modules? Maybe try to ODIN back to bone stock KK and see what happens.
jcip17 said:
Did this start happening on 5.0.1? Are you using any Xposed modules? Maybe try to ODIN back to bone stock KK and see what happens.
Click to expand...
Click to collapse
Hey sorry for the delayed response here been crazy the past day.
So basically I was running whatever version of android came on the phone originally for the longest time because root was "right around the corner"! So eventually I got sick of waiting and upgraded to 5.0.1 with the OTA update. The phone worked fine for about a week on that version.
Then just suddenly I was not able to use the microphone unless the phone was on speakerphone. Bluetooth devices also worked. I even tried a factory reset, same thing.
So I went to the verizon store and it's under warranty, the new one should be arriving at my shop momentarily. I just have to ship this one back.
Oh and to your other question.. no I was not running any Xposed modules. I didn't do too much fiddling around with the phone because I was just waiting for root for the longest time.
mmerlina said:
Hey sorry for the delayed response here been crazy the past day.
So basically I was running whatever version of android came on the phone originally for the longest time because root was "right around the corner"! So eventually I got sick of waiting and upgraded to 5.0.1 with the OTA update. The phone worked fine for about a week on that version.
Then just suddenly I was not able to use the microphone unless the phone was on speakerphone. Bluetooth devices also worked. I even tried a factory reset, same thing.
So I went to the verizon store and it's under warranty, the new one should be arriving at my shop momentarily. I just have to ship this one back.
Oh and to your other question.. no I was not running any Xposed modules. I didn't do too much fiddling around with the phone because I was just waiting for root for the longest time.
Click to expand...
Click to collapse
Typically it would be best to test the mic making a sound recording and play it back. If it doesn't work, it's a hard ware issue. If it works there would be a connection issue.
samsung_pro_blackbird said:
Typically it would be best to test the mic making a sound recording and play it back. If it doesn't work, it's a hard ware issue. If it works there would be a connection issue.
Click to expand...
Click to collapse
this may sound dumb and you didn't mention it but did you change your case. I remember some of the cases were not aligned with the mic hole. I had to drill the case and make a new hole that was aligned with the mic.

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