Develop Bugs

T-Mobile HTC G2 "Unable to connect to network"

EDIT: Just got off the phone with T-Mobile Tech Support, they tell me theres nothing more beyond a Factory Reset that could help the issue, and seeing as I've already done a factory reset a few times to no avail, I should look into getting my money back for this device.
Okay, so I purchased an HTC G2 from ebay. I know this was my first error in judgement, but I have a limited budget so i took what i could get.
Anyways, I currently have T-mobile on my Unlocked Iphone 3GS, but I've grown tired of Jailbreak problems and using 2G data speed.. So i Found this phone on Ebay, and purchased. when I got it, I quickly popped in my already active SIM card and got NO SERVICE, looked around on the phone and found the Network Settings, went to 'Network Operators' and searched for a network. T-Mobile and AT&T shows, but does not connect to either. when I inserted another T-Mobile SIM card, the same error shows. ( thought maybe my SIM was too old to receive 4g or some BS like that.. lol)
anyways, I dont need to Unlock my phone, I dont plan on using it on any other provider or in any other country. All i want is for it to work with T-Mobile, in america. is there anything I can do? or should I just send it back to the Ebay seller.
any information needed, let me know and I can get for you.. its running:
Android 2.3.4.
Baseband: 12.62.60.27U_26.13.04.19_M
Kernel: 2.6.35.10-g96de068
[email protected] #1
2.16.531.5 CL159515 release-keys

Is try a factory reset. Re insert sim. If still doesn't work call t mobile support. If still no go file an eBay complaint and send back broken phone for a refund.
Sent from my HTC G2 using xda premium

Okay, thanks I'll try that right now.
Also, do you think T-Mobile will offer support to me, although i did not purchase the phone directly from them? They got testy with me a while back when I was having issues with the Dash.

Okay, so I just tried both Soft and Hard factory reset and neither worked. re-inserted SIM and still get either "this SIM is unsupported" or "Unable to connect to this network"
I also get an Alert on the Drop-down menu that shows " the network (T-Mobile) is Unavailable.

byrd1bo1 said:
Okay, so I just tried both Soft and Hard factory reset and neither worked. re-inserted SIM and still get either "this SIM is unsupported" or "Unable to connect to this network"
I also get an Alert on the Drop-down menu that shows " the network (T-Mobile) is Unavailable.
Click to expand...
Click to collapse
How old is your SIM? The G2 uses a newer SIM; go ask for a new SIM at your local store
Sent from my HTC Vision using XDA App

OriginalGabriel said:
How old is your SIM? The G2 uses a newer SIM; go ask for a new SIM at your local store
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Thanked you instead of quoting! Oh well, this was useful advice actually.
He is right - I had to get a new sim card when I got my g2 in order for it to function as a phone!

Oh, see then I suppose I wasnt wrong in thinking that then. so, If I go to a T-mobile and just get a newer SIM card, all should be well?

OriginalGabriel said:
How old is your SIM? The G2 uses a newer SIM; go ask for a new SIM at your local store
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
My SIM is about a year old, I also tried my sisters SIM which is a bit newer and receives 4G on her LG Optimus, I can still try to get a new SIM though, my question is if its free or not?

byrd1bo1 said:
My SIM is about a year old, I also tried my sisters SIM which is a bit newer and receives 4G on her LG Optimus, I can still try to get a new SIM though, my question is if its free or not?
Click to expand...
Click to collapse
yes its free just tell them the sim is malfunctioning

Thanks, but after talking with T-Mobile tech support, we've found that my sim is up-to-date enough to receive 4g, and if its working in another phone then thats not the issue. it appears that the phone itself is malfunctioning in some way that prevents it from receiving any network. I've contacted the Seller and she's agreed to a refund. this is a real disappointment but its the only option left for me.
Unless anyone knows how to fix the problem of the G2 not accepting any network. After some research I've found this to be a common problem after an attempted Unlock of the device that went wrong. but, I've found no clear solution to it. Just alot of people complaining about it. I didnt attempt any unlock of this device, nor did I buy an Unlocked device purposefully.
the sad part is, I've only had the phone for two days, with NO SERVICE and i still love the device. IF i could find a more trustworthy dealer, without spending close to $100 more than I already spent, I'd love to use it.

[Q] anybody else having problems with thier sim not working or picking up network

been using the the phone for a few days and suddenly stopped picking up signal or network connectivity. i have tried hard reset, rooting and even check my imei and its clean not blocked what do. halp.

saw01 said:
been using the the phone for a few days and suddenly stopped picking up signal or network connectivity. i have tried hard reset, rooting and even check my imei and its clean not blocked what do. halp.
Click to expand...
Click to collapse
U need a new simcard.... Go to a corporate store they'll give u 1 for free... Happened to me b4
Sent from my SGH-T989 using XDA Premium App

mightymike889 said:
U need a new simcard.... Go to a corporate store they'll give u 1 for free... Happened to me b4
Sent from my SGH-T989 using XDA Premium App
Click to expand...
Click to collapse
nope my sim card is working on my old galaxy s vibrant. this just happened out of the blue. don't know what else to do really lost.

saw01 said:
nope my sim card is working on my old galaxy s vibrant. this just happened out of the blue. don't know what else to do really lost.
Click to expand...
Click to collapse
Go to Tmobile...
Sent from my SGH-T989 using XDA App

saw01 said:
nope my sim card is working on my old galaxy s vibrant. this just happened out of the blue. don't know what else to do really lost.
Click to expand...
Click to collapse
I concur on going to T-Mobile and getting a new sim card for free.
In the least it sounds like your card works partially, so why not get a new fully functional one...

I had the EXACT same thing happen to me.
Call tmobile and have them send you a replacement phone--it was the only thing that worked.
(mine happened within a day of sim unlocking my phone...no clue if there was a connection).
tmobile WILL replace your phone, even if you bought it on craigslist. When the guy tells you 'no', tell them you would like to speak with someone about canceling your account.
Tell that person your story--how you are a good customer, how this phone was working, doesn't work now, etc...
Tell them that AT&T (true) will replace a phone you bought on craigslist, as long as it was an ATT phone and still under warranty.
This worked for me.
Worst case, you can send it back to samsung (but they won't send you a replacement...you have to send it in)
Good luck!

Unable to register to network problem.

Anybody ever have this problem? My phone had been working well for the last 5 months and now it is unable to connect to tmobile. I replaced it with the new sim and it still has the same problem. Placing the sim in another Tmobile does work however.
I am still unable to connect using Juggernaut, All the ICS roms, etc.
Even Odin back to stock and it still doesn't register to the network. I look at the APN settings and it is clicked for Tmobile.

Dattack said:
Anybody ever have this problem? My phone had been working well for the last 5 months and now it is unable to connect to tmobile. I replaced it with the new sim and it still has the same problem. Placing the sim in another Tmobile does work however.
I am still unable to connect using Juggernaut, All the ICS roms, etc.
Even Odin back to stock and it still doesn't register to the network. I look at the APN settings and it is clicked for Tmobile.
Click to expand...
Click to collapse
Sounds like the device is blacklisted. Where did you buy it from ?

Yes it was blacklisted. I got it unopened from craigslist. Tmobile blocked it after i have been using for 4 months.
They won't tell me why or how to resolve it. Oh welll . I lost money on this one.

Hey dattack I sent u a pm.. please respond

Uh oh sounds like someone has a sketchy and illegal solution they don't want to discuss among the public lol
Sent from my SGH-T989 using XDA

I am just going to keep it using talkatone until i buy legit sg3 from tmobile. Very expensive media player I must say.

please consider selling it to me .. so that i can use it to test my apps obviously once u have bought your s3

Dattack said:
Anybody ever have this problem? My phone had been working well for the last 5 months and now it is unable to connect to tmobile. I replaced it with the new sim and it still has the same problem. Placing the sim in another Tmobile does work however.
I am still unable to connect using Juggernaut, All the ICS roms, etc.
Even Odin back to stock and it still doesn't register to the network. I look at the APN settings and it is clicked for Tmobile.
Click to expand...
Click to collapse
I have a Galaxy SIII sitting in front of me that I have to get the seller to refund my money cause of this problem. Tmo says the phone was reported as not received after ordering. I guess when they do that, they block the IMEI and won't unblock it for anyone but the original seller. I guess after they pay for the phone.

Simple Mobile & Samsung Galaxy S3

Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.

joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Simple mobile user here. Works fine for me. maybe restart phone? check the network setting, maybe it routed to different carrier.

Might be blacklisted? Try to do a complete wipe and reinstall the system.
Sent from my SGH-T999 using XDA Premium HD app

Sounds like it was blacklisted.
I was wondering if blacklists apply to MVNOs. Like the case in point, will a phone blocked on T-Mobile work on Simple Mobile even though Simple uses Tmobile network.

As of 31 October 2012, the U.S. Cellular Providers are sharing IMEI/ESN data to ensure that phones blacklisted on one carrier CANNOT be activated on another carrier. T-Mobile and AT&T are also tied into the international GSM IMEI Blacklist Database to ensure that phones blacklisted overseas cannot be activated in the U.S. and vice-versa.
Sent from my SGH-T999 using Tapatalk 2

Is there anyway to protect yourself while buying a used phone off of ebay/craigslist to make sure the phone is not reported stolen later?
Thanks

Meet them at a service store if using craigslist for a rep to check the status.
Sent from my SGH-T999 using Tapatalk 2

Sounds like the imei is blacklisted likely stolen phone. I always buy phones online and ask that they have the original box so I can avoid this.

The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!

joealex said:
The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!
Click to expand...
Click to collapse
Go into settings and see if the imei still shows up? Sometimes the IMEI is lost while flashing roms. This would not allow the phone to get service. Was this after you flashed a rom?

I'm having the same problem! Except it stopped working around Friday which was December 14th. I've tried to troubleshoot this myself and the only thing I can come up with is that it's because I unlocked my phone. I got this phone brand new mid october and I've been using simple mobile with it since. Then last week I used that free unlock for Galaxy S3's and Note 2's via dialing the code in and going to the the network lock and switching it off. Last Tuesday, I tested it with an AT&T sim to confirm it was unlocked as I needed it for use in Japan and it worked fine. Then it suddenly stopped working last Friday.
Here are the things I've done:
1) Attempted to use a T-Mobile/AT&T SIM in my phone to confirm that my phone works and isn't "blacklisted" I've called and texted with those sims.
2) I put my simple mobile SIM into another T999 Galaxy S3 and it worked fine without setting up APN settings. I received my texts and voicemails as soon as the SIM was in. The only difference between my phone and that phone is that I unlocked mine and my friend left his locked It was the same model phone, the T999 T-Mobile version of the S3.
3) I've called up CS for Simple Mobile and they've went through all their "troubleshooting tools" and even called up their tech support with T-Mobile to confirm that my phone is getting coverage. The interesting thing that they kept telling me that is on their system and T-Mobile's systems, they see my phone as connected and idling which means I should be getting service.
4 and 5) I've factory reset my phone and bought a new sim card and did a sim swap and still no go.
And yes, if I type *#06#, I get my IMEI so I don't think my IMEI is "lost" unless there is another way to check. I've looked elsewhere for the solution and this is the only post where I found someone having the same exact problem as me.
The method I used for the unlock is this one: http://forum.xda-developers.com/showpost.php?p=34661189&postcount=1
Any help would be greatly appreciated! Thanks!

cPlantesome
joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..

Did u guy try get a new sim card from simple mobile? The sim might b bad. It worth a shot
Sent from my SGH-T999 using xda app-developers app

chityala said:
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..
Click to expand...
Click to collapse
i got it same problem has no one fixed this or even no WY it happened . no help on the net anywhere

Phone probably blacklisted. Go to check esn free website. On the dropdown box look for the blacklisted imei and enter yours to see if it is in their system. You can also try calling T-Mobile.
Sent from my SGH-T889 using Tapatalk 2

[Q] Unlocked TMobile Samsung Note II no data on ATT Wireless

Hello All,
I am having an issue where I am unable to get any data on my Unlocked TMobile Samsung Note II. I am currently using a ATT One X+ and get full bars of LTE service in my area, while I understand I will not be able to get LTE service on the device, I cannot get any data. The default APN on the phone was Cingular 410, I've also attempted to create a new APN mirroring the exact settings on my HTC One X+. I've reflashed the stock OS and bootloader and issue persists.
I've done some searching and found one similar issue, I am currently using a NANO LTE slim from my ATT iPhone 5 with a nano to micro converter. The post I found said the user had some issue doing this as well and went to ATT for a LTE Micro SIM and his issue was solved. I'm not sure how this would make a difference since the Nano to Micro works just fine in my ATT One X+.
I was under the impression from what I read online I would just need to pop in my ATT LTE sim into the Unlocked TMobile Note II and be on my way with any data lower than LTE. I have also verified I am successfully able to make calls with the ATT sim inserted into the Unlocked TMobile Note II
Any insight would be beneficial? Thanks!

Did you change the apn?
Sent from my SGH-T889 using XDA Premium HD app

I put my sim and it works just fine I get hspa
Sent from my SGH-T889 using xda app-developers app

Will of fire said:
I put my sim and it works just fine I get hspa
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?

exp0se said:
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?
Click to expand...
Click to collapse
Would you mind sharing what happened and what's wrong with the modem? When you bought the phone, didn't you put your sim in and test it?

exp0se said:
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?
Click to expand...
Click to collapse
You need to do some work, but im pretty sure everything can be back up and running, another user was able to restore the blown efs/nv/modem on a messed up GNII, once he had that working, even injected a Behold imei onto the phone and get full service...
Search the forum for the thread, ill try to find it and post it here for ya
Edit: here is what the guy did... the links he refers you to should show you all the steps you need to do... hopefully this helps....
"Here is what i had... i lost my note and got a replacement.. then i found my note in my girls car.. no service i insert my sim no service my imei was blacklisted. so i googled ways to change my imei. no dice the terminal emulator way didnt work. i said i got a paper weight and i can **** with it so i did.. got in the service mode *#197328640# and toyed with everything in there.. lost all the network setting and signal and in the
umts /debugmode /common/ rebuild nv it said it will delete my efs part. so i did haha lost my imei bootloader serial number and everything that makes my note a phone. a few days later i was at it again but this time i was going to fix it hoorah! so read and read bout efs part and googled some more and more.. and found this..
http://forum.xda-developers.com/showthread.php?t=1801997
what i did was backed up my new notes efs/ nv files and used them in my other note.. now i have 2 notes with same serial number and imei i gave one to my wife and both are working like new.. but having 2 phones on same family plan with same ime/sderial numberi just wont cut it. so i decided to change the imei and foud this....
http://forum.xda-developers.com/showthread.php?t=1804123
the old imei is bad and wont work so i need a different one.. lucky i had a old samsung behold2 laying around the house .. turned it *#06# a new imei!! yay now i dont have a clone phone but more of Frankenstein monster.. cool huh when i log in to my tmo account it says samsung behold on the other line,,
this is for educational purposes only goddamit "
Sent from my SGH-T889 using xda app-developers app