Loosing internet connection while on 3G - Sony Xperia S, Acro S, Ion

Hi, lately I've been suddenly loosing my data connection for 3G/4G, and the only way to solve it is to turn the phone off and on. It seems a random event, sometimes I've noticed it after leaving the phone unused for a while and sometimes while surfing on websites. The icon on the status bar and the signal strength bar doesn't change at all, but still the phone refuses to connect to any website or check email. I've tried turning data on and off, and also going to airplane mode and back to phone, and it doesn't work. I'm on AT&T, with rooted ICS and tethering.
Is anyone else having this problem?

Which baseband you using? I have been using ICS using the .111 baseband with no issues in connectivity for a couple weeks.
Sent from my Sony Xperia™ P

I was having this issue yesterday while I was out. I would lose data even though it said I had it. Rebooted and has been fine so maybe some tower issue?? I am on the .111 ics baseband.

I also use the. 111 baseband. I've been using it for a month now, but only noticed the loss of connectivity for the last 10 days or so. Could it be the APN config? I searched around for configs, and noticed that some were missing fota and admin apn types. I've removed them, to see if this makes the problem go away. I've traced the tweaks I did, and I included these two in APN type about 10 days ago.

That has happened to me randomly the past few days, as well, using baseband .111 with rooted ICS. It, however, would not even have the icon that I had internet, the 3G/H/4G symbol would just be missing with only cell service bars. The first time it happened, my APN totally disappeared without me touching anything. The next couple times, the APN was just no longer ticked. Ticking the box (circle) works and I instantly have data again. Hope my situation helps others. I just wish there was a permanent solution to this bug.

gerbsterkiller said:
That has happened to me randomly the past few days, as well, using baseband .111 with rooted ICS. It, however, would not even have the icon that I had internet, the 3G/H/4G symbol would just be missing with only cell service bars. The first time it happened, my APN totally disappeared without me touching anything. The next couple times, the APN was just no longer ticked. Ticking the box (circle) works and I instantly have data again. Hope my situation helps others. I just wish there was a permanent solution to this bug.
Click to expand...
Click to collapse
It happened again today, I still had the 4G icon (I was in a LTE area) and the APN was still ticked. Again, after a reboot the internet worked normally.

Hey I've been having the same problem too!
At first I thought it was because I was using Straight Talk (prepaid) but I popped in the SIM card on my work phone and started noticing the same thing.
Long story short, I went into "data usage" to disable "set mobile data limit" thinking (what's the point if my data isn't working) and presto! All my emails and fb notifications started spitting out.
I think it was because I had "restrict background data" enabled as well.
While I was having this issue Mms was still working.
Screenshots attached...
Sent from my LT28h using xda premium

Thanks, I'll try doing this and will post back if I don't get the problem after a few days.
===============
After almost a week with the mobile data limit disabled, I haven't lost my data connection yet.

Was on the phone with ATT today and they said the storm did cause some issue with the towers so maybe it will not happen now. I have not seen this issue again after that one time.

Related

Odd connection issue

It started yesterday and I don't know why. Go to check my weather, hit update and after about 10 seconds I get a bubble telling me that an unknown connection error ocurred and to try again later. I can make phone calls, send and receive texts, but can't check my weather. If I soft reset it works fine. Today, go to check my weather again and same problem. Been making phone calls and texting all morning without issue. Soft reset and again it works fine. Obviously, something is going wrong with my data connection over time, but what could cause it to just shut down completely requiring a soft reset to fix?
More weirdness. I tried manually turning on my data connection in the Connection Manager and as quickly as I turn it on it turns itself off. WTF! I haven't done/added anything to the phone in a week. Is this something on AT$T's end, could they be blocking me from using data for some reason?
About 2 weeks ago I did some regedit to have the data connection turn off automatically after 5 mins of non-use. It was working fine after that and anytime it needed a data connection it would make it. I don't remember where the setting was to change it back, but I doubt this is the problem because this issue just started yesterday.
I'm on AT&T also, on the new leaked ROM, and I have exactly the same issue. It started about 2-3 weeks ago, and I noticed the connection drops overnight (during the day I have no problems), and it'll only come back after restart or reset. I think it's AT&T's network...
Miami_Son said:
Is this something on AT$T's end, could they be blocking me from using data for some reason?.
Click to expand...
Click to collapse
Maybe they work on improving their towers and network lol
T-Mobile does that also.
i get a Could not coonect bubble,and have to manualy enable my data conection.If you guys are Tethering our providers automaticly drop our priority level...Unlimited my ass,they tried to cap me at Edge speed and all i had to do was disable/enable the data conection to blast 3g...
I found the problem, but I still don't know what caused it. I'm leaning towards something done on AT$T's end. I have always had my phone configured to use the AT$T ISP in network properties. Apparently, it no longer likes this setting. Switched back to MediaNet and all is working just fine. Problem is that when I first got the phone I did speed tests using both settings and AT$T ISP was faster, so that's why I set it that way. I can't test it now because it won't stay connected with that setting. Can AT$T block users from a particular connection? I don't tether and the most data I've ever used was 280mb last month. Hardly a reason to block me.
I'm not thethering either, my usage is roughly 600 MB/mo and my network is already set to MediaNet. This problem started recently, didn't have it before.
Looks like it is something going on with AT$T. A number of my friends from different states have reported issues over the past 2 weeks with several having severe connection issues the past few days. These are people on varying devices including iPhones, Blackberrys and smartphones. I hope it is due to AT$T finally upgrading their network and not overload from all the new iPhone users and abusive tetherers.

[Q] DATA connectivity problem with ARC

hi people
i'm noticing a problem with my data/edge/3g connection.
it simply stops working at times .. it just shows data being sent but no data received and my internet doesnt work.
This becomes fine after a reboot but again has a problem after a few hours
Is anyone else facing this problem too with Data connectivity ?
Yes, same problem with my german arc.
I am not facing any problem with data connectivity
same problems here, I found that stopping the WIFI and re enabling it is enough to get it back on track but its still a serious issue.
I don't like finding out I am missing e-mails an hour too late.
I only found it happens when I switch from 2G to 3G with data on.
So my work around is to turn data off first before switching between 2G <-> 3G. After that, turn back the data on.
This only happens to me on WIFI, on 3g everything is fine.
I am thinking about flashing the UK build to see if it helps.
I used to have the same problem with my x10. Data just stopped working randomly. I used to have a widget to turn 3g on/off and when the data stopped working, so did the widget. Was strange, and only a reboot solved it.
I have wifi problems,it sleeps after a while,no sleep is selectet.
Sent from my LT15i using XDA App
i have wifi problem, at first it disconnects by itself and now much worse, my arc could not even identify or scan my wifi at home. Anyone also have this issue? or anyone know what to do.
One time i had this issue,i had just turn wifi off then on.
Sent from my LT15i using XDA App
death.eater said:
i have wifi problem, at first it disconnects by itself and now much worse, my arc could not even identify or scan my wifi at home. Anyone also have this issue? or anyone know what to do.
Click to expand...
Click to collapse
same here. wifi works fine. til awhile later (evactly how long i didn't notice. will keep track)
After which no matter how i turn off & on wifi, forget the network & re-enter p/w. even off & on my phone. wifi status "connecting.... disconnected....connecting.... disconnected." will drains off a lot of battery if go unnotice.
i found a cumbersome work around... off the arc wifi & reboot modem/router. then can "obtaining ip address". but thing is, all other devices works fine.
so is it arc's fault? since all others can connect to wifi except arc
or
router's fault? i wasn't doing / changing setting on the arc. just reboot router. but wouldn't it be silly to do this everytime i use wifi on the arc?
so still no fix? sometimes it happens to me a few times during an hour...
Guys maybe this will help you out..
Go to wifi settings, press menu button->select advanced->under wifi sleep policy, set as never sleep
If not set the wifi shuts down to save battery.
And wifi is given more priority over 3g or 2g connectivity, so if you have wifi on you may not have proper connectivity to 2g or 3g
Turn on/off airplane mode, if you can't get a data connection. In a german forum some guys discussed about issues with multi-sim-cards, but I guess it is software related.
karthik.chopper said:
Guys maybe this will help you out..
Go to wifi settings, press menu button->select advanced->under wifi sleep policy, set as never sleep
If not set the wifi shuts down to save battery.
And wifi is given more priority over 3g or 2g connectivity, so if you have wifi on you may not have proper connectivity to 2g or 3g
Click to expand...
Click to collapse
Thanks for the tip, I did not know about the menu, but I already had it set to never through "Spare parts"
Every time im browser or facebook ,its sleep,on x10i is never happent.
Sent from my LT15i using XDA App
i changed my number and sim a couple of days back. with the same provider. my arc after being out of signal cant reconnect to the data network. the phone calls work fine. but the data is giving me problems. im still confused as to why this is happening. whenever i activate and deactivate the airplane mode, data connection comes back alive. could it be a problem with my sim or the phone radio?
edit: oh and i also reflashed my phone via sony ericsson update service, the problems still there.
jakhan86 said:
i changed my number and sim a couple of days back. with the same provider. my arc after being out of signal cant reconnect to the data network. the phone calls work fine. but the data is giving me problems. im still confused as to why this is happening. whenever i activate and deactivate the airplane mode, data connection comes back alive. could it be a problem with my sim or the phone radio?
edit: oh and i also reflashed my phone via sony ericsson update service, the problems still there.
Click to expand...
Click to collapse
Same problem here. This is really frustrating.
I dialed *#*#4636#*#* then phone info and pressed menu. Then I selected enable data connection (was disabled previously). The data didnt enable then. I went to settings>mobile network and enabled data from there too. Ever since, no disconnections. I dont know if this procedure or the fact that I tried to seat my sim properly worked, but u may try either. Let me know if this works....
Edit2: the above doesnt work.
Sent from my LT15i using XDA App
I inserted my old fat sim and recreated the situation, the data automatically reconnected. The newer sim that's a microsim is causing the problem.
Sent from Xperia Arc

Wifi Calling issue

This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
Yep, I'm getting the same thing today. It happened the other day and I restarted my phone and it resolved itself. Today a restart hasn't fixed it. No idea why it's not working. Nothing has changed with my phone's software. Doesn't make any sense.
cody_cummins said:
This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
Click to expand...
Click to collapse
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
Earlier I tried reprovisioning my phone and it didn't fix it, also tried other things, so decided to give sprint a phone call a little bit ago and they had me go through the provision process again but they were refreshing it on they're end and it fixed the issue, hope the same works for you!!
Edit: Maybe that's what I didn't do was clear the cache before provision, I did it after wards!
MrSickle said:
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
Click to expand...
Click to collapse
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
Having the same issue sperradically. Literally just before clicking on this thread I went to my phone and it had the symbol with the exclamation mark, pulled it down said "Connection Erro..." tapped on it, made a 'boop' sound then nothing) which is what I had since I got home around 5:30 today... and by the time Ifinished reading these posts, it went back to "WiFi Calling is Ready"
today I wonder if they were doing maintenence or something since a lot of ppl had the problem, (for me I first turned it on day-before-yesterday and it worked great till today though I might just have been lucky) I tried turning it off and on, I tried forcing stop and restarting, re-setting my location, etc and I still got the same error till just now, so... yeah... Sprint WiFi Calling seems flakey... (I have a skype in/out account I've been using for calls since I dont get decent reception and was hoping to replace it with this, but...)
Same here, decided to update this morning and WIFI calling is dead Jim. Tried reprovisioning after a cache clear, no change. Still dead, which sucks because I depend on it due to my in house signal being so poor.
Anyone have any other ideas?
If your desperate you can do what I did to solve my lack-of-reception...
Set up Skype
Add a skype-in number (~$4/month iirc)
Add skype out subscription (~$4/month iirc)
Activate "Google Voice Integration" on your sprint account
Add the skype-in number to google voice
turn off voice to the sprint mobile device (inside google voice)
Now when people call your number it gets routed through google-voice to skype, which will ring on your phone like normal. (just dont plan on getting a Gear because so far I've found NO way to accept/place skype calls using the gear)
Follow up that has fixed my issue with WFC after the 5.01 update on my Note 4.
Contacted Sprint via Chat.
updated Profile and PRL under system update in settings.
Pulled the battery for 30 sec and restarted. Turned on location and updated E911 settings and I'm back up and going.
Update:
For the last two days I've had no issues with wifi calling except when I went to town (where I dont need it anyway) it even reconnected and worked when I got back home. Dont know if it was a fluke or I've just been lucky, but it seems to have stabilized for me (at least for now) will report back it if acts up again.
UPDATE 2:
welp, looks like I jinxed myself. not been able to use wifi calling all day now...
Noticed a pattern though, last time it did this was when it rained, I wonder if wifi calling requires the GPS to be connected so rain kills it. (or it might be a coincidence, just something to think about)
cody_cummins said:
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
Click to expand...
Click to collapse
Don't rent modems from the cable company. Usually its a cheap piece of crap. For what they charge you to rent the modem you can buy one on anazin/newegg and it'll pay for itself in less then a year
Sent from my SM-N910P using XDA Free mobile app

No Mobile Data

Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
--------
Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?

Intermittent SMS + WiFi weirdness

This has happened 4 or 5 times since I got my phone on Wednesday. I am on Verizon Wireless, if that matters.
I first noticed this issue when I left work. When I got out of range from WiFi, my phone never transitioned to cellular data. This was in an area where I have very strong signal (-82dBm). After about 2 minutes, I toggled airplane mode on and off, and about a minute later, I finally got my 4G working. This has happened at least twice.
Last night, I sent multiple SMS messages to friends. This morning, when I woke up, I checked my phone and there were no responses. I left my apartment, which means I went out of WiFi range, and suddenly I received 4 SMS messages from the previous night (time-stamped as yesterday).
Has anyone else experienced any of these issues? I've never had this problem with any Verizon phone I've owned.
So this just happened again after breakfast. I didn't have WiFi on, but when I got to the car and went to play Spotify, I had no signal. I went into the cellular network settings and changed "preferred network type" from "global" to "LTE / CDMA".
Once I did that, my connection came back. It could have just been a coincidence. I'll see if it happens anymore today.
I'm having the exact problem. Unfortunately no solution that I've found except toggling what you already tried or restarting the phone
Sent from my Nexus 5X using Tapatalk
brycekerr said:
I'm having the exact problem. Unfortunately no solution that I've found except toggling what you already tried or restarting the phone
Click to expand...
Click to collapse
Do you still have this issue when you have the preferred network type set to LTE / CDMA?
I don't mind leaving it set to that if that solves the problem.
I'm glad I know other people are having this problem and it isn't a hardware issue (unless all of us are having the same hardware issue).
It sticks for a while then happens again unfortunately. I did end up doing a factory reset yesterday morning and it hasn't occurred since... But I'm not confident it will stick
Sent from my Nexus 5X using Tapatalk

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