Corporate discount help - T-Mobile, Samsung Galaxy SIII

Hey guys
Looking to jump from Sprint (bad service area, was getting yearly upgrades but no longer, don't use gobs of data). I run a YMCA and have 4 lines to move. If I was an individual I could get an 8% discount as a Y employee but if I set up the account as a business account (which I have to do) I don't. Seems odd to me.
Not trying to be overly greedy. I just want to get the best deal I can but it is looking like all they are offering are waived activations and free S2's, which I would get an an individual Y person as well. I like the S2 (my current Sprint phone) but if I switch I was planning on getting the S3 and they quoted me $230.
Any advice on corporate stuff and/or saving a few bucks? I'm all about the Washingtons...

J_Bone said:
Hey guys
Looking to jump from Sprint (bad service area, was getting yearly upgrades but no longer, don't use gobs of data). I run a YMCA and have 4 lines to move. If I was an individual I could get an 8% discount as a Y employee but if I set up the account as a business account (which I have to do) I don't. Seems odd to me.
Not trying to be overly greedy. I just want to get the best deal I can but it is looking like all they are offering are waived activations and free S2's, which I would get an an individual Y person as well. I like the S2 (my current Sprint phone) but if I switch I was planning on getting the S3 and they quoted me $230.
Any advice on corporate stuff and/or saving a few bucks? I'm all about the Washingtons...
Click to expand...
Click to collapse
well not sure if this helps or is line with what your looking for, but me and the mrs just switch to T-mobile week before last, and I did some reseach and found out about this BOGO deal they are doing for the galaxy s3 and other galaxy devices... I took advantage of it, and got mysefl the s3 while the wife got the s2, so I know its accurate... it last until sept 4th, but if you can afford the up front fee's, you could get back a couple of mail in rebates to offset the punch in the pocket?
heres a link to a break down of the deal.
http://www.androidauthority.com/t-mobile-galaxy-s3-back-school-bogo-promo-unveiled-100571/

Best thing is go into a T-Mobile store and let they know your situation. Preferably speak with an assistant manager or have them contact their business to business rep. They are throwing all kinds of Deals towards businesses to activate!
Sent from my SGH-T999 using xda premium

Have you tried contacting their cancellation department? Similar to retention for sprint.
Sent from my SGH-T999 using Tapatalk 2

I didn't qualify for any discounts because I work for a small business. However, my mother works for the University of Utah Hospital, and they get a 15% discount, plus waived activation fees. The rep told me that if I make her an authorized user on the account, I can use her discount, even if she doesn't have a line. So I have a line for my wife and I, and my mom is an authorized user.
She did have to come in with her employee badge to activate the discount. And I guess if my mother and I ever had a falling out, she could close the account, or lock me out, or something crazy like that, but I am not too worried about it.
If you know you someone that you wouldn't mind making an authorized user, and they are employed by someone getting a better discount, you could try it. I know some of the better discounts are UPS, Wells Fargo, and Frito Lay to name a few.

http://www.studentrate.com/studentrate/itp/get-itp-student-deals/T-Mobile-Student-Discounts--/0
thats what I applied

Good deal, and actually if you were to apply with a business ID I believe they use to have a 6 or 8 percent discount they would offer. Any who, good thing you got a deal.
Sent from my SGH-T999 using xda premium

Where are you from OP ? You don't HAVE to sign up under biz account. You can do individual account with discount.
If your in denver send me a pm. Ill get you set up
Sent from my SGH-T999 using Tapatalk 2

adolfo778 said:
http://www.studentrate.com/studentrate/itp/get-itp-student-deals/T-Mobile-Student-Discounts--/0
thats what I applied
Click to expand...
Click to collapse
What did you tell t-mobile? like member ID etc? All it asked for when I signed up was my email address...

J_Bone said:
Hey guys
Looking to jump from Sprint (bad service area, was getting yearly upgrades but no longer, don't use gobs of data). I run a YMCA and have 4 lines to move. If I was an individual I could get an 8% discount as a Y employee but if I set up the account as a business account (which I have to do) I don't. Seems odd to me.
Not trying to be overly greedy. I just want to get the best deal I can but it is looking like all they are offering are waived activations and free S2's, which I would get an an individual Y person as well. I like the S2 (my current Sprint phone) but if I switch I was planning on getting the S3 and they quoted me $230.
Any advice on corporate stuff and/or saving a few bucks? I'm all about the Washingtons...
Click to expand...
Click to collapse
Activate as an individual and move it to the business a few months later..
sent from my real Gs move in silence like lasagna

mbernusg said:
Activate as an individual and move it to the business a few months later..
sent from my real Gs move in silence like lasagna
Click to expand...
Click to collapse
What would be the point of this? Besides the head ache. You can work a little better deals if you use a tax ID to activate or do a sole proprietor where you use your social but still use the business name.
Sent from my SGH-T999 using xda premium

Hey guys. Sorry I disappeared right after posting for help. Vacation time and a little forgetfulness....
Update
After emailing their business support I was contacted by a local rep for business accounts. Here's is what I am being offered:
6 lines
4000 Shared minutes
5 gb data on each line
Unlimited text
~$350.00 per month (Should have exact amount tomorrow)
$150 Port in credit for each line (2 of which will go towards ETFs)
Device prices were a little "meh?" but he was going to go back and check and get exact numbers tomorrow. He did say we could get the Exihibit for free but I think the S3 price was ~ $250?
Upgrade time was 15 months but he did describe it as a scalable thing so I don't know how much that will compare with other 22 month upgrade times.
This sounds a lot better than before but I am curious to see the devices.

Related

Great deal on T-Mo Galaxy SIII

Got an email this weekend about a good deal on Galaxy SIII, got it today over the phone with CS.
New TMobile Galaxy SIII for $229.99 (10% discount + waived $35 activation fees) via private channel. New activations, add a line and eligible upgrades. See flyer for promo code and phone # to call. Offer not redeemable online or at the store.
mention website student rate on the phone to redeem the promotion.
http://www.wirefly.com/content/t-mo...n=wirefly&refcode1=&agent=&eid=&zipcode=80120
I don't mean to thread jack but Wirefly has a really great price as well.
I used Wirefly to get mine for $199.99 tax free with free shipping and the process was VERY seamless. Before finalizing my order through them I even went into the T-Mobile store near me to see if they could match the price or even find anything fishy with the deal that I should be weary of. The salesman looked at his system for a bit and went through the order process on Wirefly with me then said "I'd hate to give business away to another merchant but we can't beat that deal and it looks 100% legit to me. If I were you I would go with that deal also."
So I ordered it through Wirefly right there on the spot. I chose the option to upgrade the phone while keeping my current plan and my phone arrived within 3 days with a final price of $199.99. The salesman even had me return to the store when I received my phone so he could give me a micro sim card for it free of charge.
I was nervous about going this route but I can honestly say that I would do it again in a heartbeat and plan on using them for future upgrades, assuming their prices remain cheaper.
sn0warmy said:
I don't mean to thread jack but Wirefly has a really great price as well.
I used Wirefly to get mine for $199.99 tax free with free shipping and the process was VERY seamless. Before finalizing my order through them I even went into the T-Mobile store near me to see if they could match the price or even find anything fishy with the deal that I should be weary of. The salesman looked at his system for a bit and went through the order process on Wirefly with me then said "I'd hate to give business away to another merchant but we can't beat that deal and it looks 100% legit to me. If I were you I would go with that deal also."
So I ordered it through Wirefly right there on the spot. I chose the option to upgrade the phone while keeping my current plan and my phone arrived within 3 days with a final price of $199.99. The salesman even had me return to the store when I received my phone so he could give me a micro sim card for it free of charge.
I was nervous about going this route but I can honestly say that I would do it again in a heartbeat and plan on using them for future upgrades, assuming their prices remain cheaper.
Click to expand...
Click to collapse
I just called T-Mobile and asked why it was $329 when everybody else had it for $199. She said that it just is. I told her that I'd be buying a Galaxy Nexus straight from Google instead of extending my contract. She then transferred me to the "save" department where they instantly quoted me $186 before shipping and taxes. Ended up paying $211 and some change for express shipping and taxes and had the upgrade or activation fee waived.
I called and asked to be transfered to the "loyalty department" ended up paying 300 but they waived my upgrade and shipping fee AND credited my account 200$. Basically only paid 100 for the device
Sent from my HTC Sensation using xda premium
Sounds like there are all sorts of ways to get the S III for $199 or less with T-Mobile. Just have to be smart about it.
Wow Loyalty Department is awesome. I called them up and spoke to a nice guy about my situation. and Got a hell of a deal for a blue 32Gb GS3. I explained to the gentlemen that my wife wants to move to At&t and being with tmobile for 10 years I didn't really want to go but a friend of hers would hook us up with gs3 phones for $150 each and lower a monthly. The customer service was eager to help out to keep us with tmobile. after a few minutes on hold he came back with offering me a blue 32gb SGS3 for $120 and waving the over night charge plus saving me $50 on my monthly bill. also one of my phone are able to still upgrade next month. I'll save that for the next big thing in a few months. I love tmo. they know how to keep me as a valued customer. at the end of the phone call I asked him how soon will I have my new 32GB GS3. he said I should have it tomorrow when I get to work.
I should change my signature now... so happy
iGoOsE76 said:
Wow Loyalty Department is awesome. I called them up and spoke to a nice guy about my situation. and Got a hell of a deal for a blue 32Gb GS3. I explained to the gentlemen that my wife wants to move to At&t and being with tmobile for 10 years I didn't really want to go but a friend of hers would hook us up with gs3 phones for $150 each and lower a monthly. The customer service was eager to help out to keep us with tmobile. after a few minutes on hold he came back with offering me a blue 32gb SGS3 for $120 and waving the over night charge plus saving me $50 on my monthly bill. also one of my phone are able to still upgrade next month. I'll save that for the next big thing in a few months. I love tmo. they know how to keep me as a valued customer. at the end of the phone call I asked him how soon will I have my new 32GB GS3. he said I should have it tomorrow when I get to work.
I should change my signature now... so happy
Click to expand...
Click to collapse
Not bad.
Sent from my SGH-T999 using xda premium
iGoOsE76 said:
Wow Loyalty Department is awesome. I called them up and spoke to a nice guy about my situation. and Got a hell of a deal for a blue 32Gb GS3. I explained to the gentlemen that my wife wants to move to At&t and being with tmobile for 10 years I didn't really want to go but a friend of hers would hook us up with gs3 phones for $150 each and lower a monthly. The customer service was eager to help out to keep us with tmobile. after a few minutes on hold he came back with offering me a blue 32gb SGS3 for $120 and waving the over night charge plus saving me $50 on my monthly bill. also one of my phone are able to still upgrade next month. I'll save that for the next big thing in a few months. I love tmo. they know how to keep me as a valued customer. at the end of the phone call I asked him how soon will I have my new 32GB GS3. he said I should have it tomorrow when I get to work.
I should change my signature now... so happy
Click to expand...
Click to collapse
Yea t-mobiles been great to me. I have five lines and the next set of full up grades is dec and feb. Well i called tmobile told them to transfer me to customer loyalty. And after a bit of talking with the women ( sounded hot so hot) she said i will give u the s3 for 360 and also got the 50 dollar mail in rebate which is cool so actually paid 310 for phone and it was at my house in 3 days. She just said i see u are a valued customer with 5 lines and always pay your bill sir we want you ro stay . Anyways im happy customer...also even tho she called it an upgrade she said it will not affect my actual upgrade i think because i extended my contract. But thats cool cuz i have been with tmobile forever anyways. So when december comes around i can get whatever is badass at that time
Lizzy345 said:
Got an email this weekend about a good deal on Galaxy SIII, got it today over the phone with CS.
New TMobile Galaxy SIII for $229.99 (10% discount + waived $35 activation fees) via private channel. New activations, add a line and eligible upgrades. See flyer for promo code and phone # to call. Offer not redeemable online or at the store.
mention website student rate on the phone to redeem the promotion.
Click to expand...
Click to collapse
I just signed up for Tmo on July 5th and called them about this code. They said its a student code and wasnt able to apply to my account since I'm not a student. Has anyone else been succesful adding this code to their account?
just got off phone with customer retention they are able to offer the gs3 for 179.99 that price is only through customer retention need to call them to get it
Are you sure 179?... I paid 120 for the 32gb..
Sent from my SGH-T999 using xda app-developers app
iGoOsE76 said:
Are you sure 179?... I paid 120 for the 32gb..
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
How much is your monthly bill before and after?
iGoOsE76 said:
Are you sure 179?... I paid 120 for the 32gb..
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I think it depends how long you have been with them plus if you pay your bill on time every month and stuff. Little variables cam change the price drastically. Just a thought?
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chrisram88 said:
I think it depends how long you have been with them plus if you pay your bill on time every month and stuff. Little variables cam change the price drastically. Just a thought?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
All that stuff is taken in to consideration as well as how many credits/promotions you are/have received in the past months.
Sent from my SGH-T999 using xda premium
So is it better call retention or loyalty department? I is there a difference or does it matter thanks.
Sent from my SGH-T959 using xda premium
Rayn1328 said:
So is it better call retention or loyalty department? I is there a difference or does it matter thanks.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
It's the Same department. When you dialing 611 and operator prompts you to select why you are calling just say "Cancel". That connects you directly to them.
Sent from my SGH-T999 using xda app-developers app
Monthly bill went from 250 to 200 for all 3 phones. 2 of them with 5gb with hotspot and the 3rd 2gb all unlimited text and min..
Sent from my SGH-T999 using xda app-developers app
When you guys upgraded via retentions, did they make you change your current data plan? I have the grandfathered 5 GB $30 data plan and I don't want to lose it. When I upgrade online it doesn't make me change it but obviously it's a lot more expensive.
aNYthing24 said:
When you guys upgraded via retentions, did they make you change your current data plan? I have the grandfathered 5 GB $30 data plan and I don't want to lose it. When I upgrade online it doesn't make me change it but obviously it's a lot more expensive.
Click to expand...
Click to collapse
It all depends if that plan will still be available with the offer they give you. Just say you wanna keep it and see if they agree.
Sent from my SGH-T999 using xda app-developers app
aNYthing24 said:
When you guys upgraded via retentions, did they make you change your current data plan? I have the grandfathered 5 GB $30 data plan and I don't want to lose it.
Click to expand...
Click to collapse
I was in the same situation. Heidi gave me $5 off my data price per month. I asked her several times if my 5gb status would change and she assured me it would not. Ask nicely.

Ask & Ye Shall Receive? Yep. $199. ATT (P)

ATT (P) - $199.99 / Signed, Sealed...Almost delivered.
Ya'll know the 411
Same ol..Same ol...
Be Nice...Find an agent that will try to help you possibly save $100 bux since (P) customers can not go outside the ATT box to purchase devices..
Walmart price match $199
mrbogusbaxter said:
ATT (P) - $199.99 / Signed, Sealed...Almost delivered.
Ya'll know the 411
Same ol..Same ol...
Be Nice...Find an agent that will try to help you possibly save $100 bux since (P) customers can not go outside the ATT box to purchase devices..
Walmart price match $199
Click to expand...
Click to collapse
That is awesome, could you please share the link that walamart has the note ii for att for 199. What do you mean by "(p) Customers"?
thanks
I'm sorry but can you rephrase what you just said? Do you mean you got the SGN2 for $199 by being nice to an ATT CS rep?
If so. Can you provide more detail? Also, how do you get Walmart to match $199?
Please provide more detail since your post is like a tease.
Grats & hope you can help others get an awesome. I would get one by wkend if I can get it for 199.
Jt004 said:
That is awesome, could you please share the link that walamart has the note ii for att for 199. What do you mean by "(p) Customers"?
thanks
Click to expand...
Click to collapse
I'm guessing he means Premiere customers.
Sent from my GT-I9300 using Tapatalk 2
I searched on Walmart wireless...no dice. Unless he provides how he got att to match and how he got the price from Walmart... this is bogus.
Hey...if he does...I'll eat crow.
Sent from my SGH-I777 using xda premium
I would love a link to that price. So I can get best buy to match it on Friday.
Sent from my SGH-I777 using xda app-developers app
I'm a Premiere Customer. and I guess you extended your current plan..
How did you get it for $199? More Detail Please!
please stop trolling threads with stuff like this.
kyan~ said:
please stop trolling threads with stuff like this.
Click to expand...
Click to collapse
Not taking either side here, but when radio shack was offering the GRAY HTC One X for 49.99 pre order, it seemed like a no brainer so I ordered it. Went into my local ATT with reciept- not only did they match the price, they allowed me to walk out with a white one on launch day. Remember they were going for 199 @ the time.
Just saying, deals are possible...
I was able to get mine for 199 too.
I had called customer service this weekend and asked about ordering the note II.Now since I am a premier customer I had to talk to regular CS. At the bottom of the page on the GN2 it says limited time offer: up to 100 offer. I specifically asked if this 100 discount was already taken off of the current price or if it would be applied to the 299. I had 2 specific CS reps tell me it would be off of the 299 price. So basically making it 199. I had both of them make a note on my account stating it would be 199 after the discount. So I called and talked to premier today and they tried to give me the run around about the 199 price and I told them I had spoke to multiple CS reps and they stated it was going to be 199 after the discount. I also mentioned that it should have been noted to my account. Once all was said and done the CS manager said that since I was told the price would be 199 and it was documented on my account twice they would agree to that price. So he said to pre-order it online and to call back to adjust my account the 100 bucks. I was also able to get my activation fee waived and since I was a Premier customer I got the $25 bucks off of the order. So basically I got this phone for $175 plus tax. Not too shabby!! It also had a spot when ordering to choose FED EX Next day AIR for 14.95. I opted for that and hope it will be here tomorrow. GL to those that are going to try this and I hope this thing gets here quick.
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
---- also forgot to mention...I was NOT even eligible for an upgrade until next Feb 2013. Again courtesy asking....sometimes Courtesy doing!
mrbogusbaxter said:
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
Click to expand...
Click to collapse
There's always one of these threads and as usual, they are usually created by members without much of a posting history. There will be those who get it free like me, too.
Sent from my SAMSUNG-SGH-I717 using xda premium
I called Premiere CS & they said that the $100 is already account on the $299. I wasn't able to get them to reduce it to 199.99.
EDIT:
WOOHOO, after 6 unsuccessful calls, I finally get a regular CS rep (the Premiere CS rep couldn't help me at all) that was willing to help me out. He was kind enough to give me the $100 discount but on the next bill only. He said that he see's on my account that I've been trying to upgrade to a Note 2 but keep on getting disconnected. That was the only way I could get $100 off the 299.99 pricing.
So here's the final pricing w/ discount & credit on next bill
$270 (so I got an extra 29.99 off) w/ free 1 day shipping
w/ a -$116.57 credit on next bill
I'm so STOKED. Thank you OP, I believe in you!
new here but have been watching the xda closely lately cuz im getting a sgn2, with that said i am not concerned of the price, money comes money goes that the way of life just like *****'s. anyway i have been monitering my premier acct with att and it hasnt ben updated since oct 27. i called again today to get some answers cuz it just says processing and its supposed to ship today but the att ***** like always couldnt help me so i said **** u ***** and cancelled my order. ill just go to the store first thing friday morn to pick my **** up. just wondering if any1 else had issues like this.
Congrats on the savings! May I ask which Walmart you saw the ad in? If possible, could you upload a scan? It would be nice to get some sort of savings since AT&T is reboxing the phone without the headphones and the Samsung cool box. :laugh:
mrbogusbaxter said:
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
Click to expand...
Click to collapse
funtimez said:
new here but have been watching the xda closely lately cuz im getting a sgn2, with that said i am not concerned of the price, money comes money goes that the way of life just like *****'s. anyway i have been monitering my premier acct with att and it hasnt ben updated since oct 27. i called again today to get some answers cuz it just says processing and its supposed to ship today but the att ***** like always couldnt help me so i said **** u ***** and cancelled my order. ill just go to the store first thing friday morn to pick my **** up. just wondering if any1 else had issues like this.
Click to expand...
Click to collapse
BTW Thanks for being that guy who ruins all of the Customer Service reps for the rest of us and putting them in a bad mood because the world doesn't revolve around you....
Well, I don't post much on any message boards. The only reason I actually posted here is because I actually got the deal, just a different way. I think if it helps anyone else get a better deal on the GN2 then it's worth sharing. Just sayin....
Any chance you can give us the area where the ad was run?? The zip code maybe to look up the ad on walmart's site to use for price match.
Sent from my SGH-I777 using xda app-developers app
To start off, I get a 20% discount off handsets from my company.
I spoke to multiple reps talking about how I'm considering leaving to AT&T and just getting Nexus 4 off contract and getting the T-Mobile 4G nationwide truly unlimited plan for $70 a month. I was able to get $125 worth of credit toward my bills. I was also able to get the Note II for $275 (plus additional 20% company discount) which made it $220. Free 2 day shipping and activation fee waived.
With the discounts and credits, I ended up getting the Note 2 for $95 before tax on a 2 year contract. :good:
My note 1 was "junked out" by best buy. They gave me around $800 store credit (they give you their retail price which is 750+tax) and then I'm having them price match ATT outright cost of 650. I should make $100 store credit to best buy on the deal. and BOOM goes the dynamite.
Sent from my SGH-I897 using Tapatalk 2

Getting a Note 2 without paying outright cost!!

So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
Great information! Now I just used my upgrade to get the gs3....... I can do this right? jk lol I'm screwed lol guess I might have to just buy out right :/
Sent from my SPH-L710 using xda premium
wirefly friends and family has it for 219.99
loveshinesthru said:
wirefly friends and family has it for 219.99
Click to expand...
Click to collapse
Off contract?! I'LL TAKE TWO!
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moeinyoho said:
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
On contract most likely
Sent from my Galaxy Note II using Tapatalk 2
moeinyoho said:
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
on contract
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
rkboid said:
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
Click to expand...
Click to collapse
They do require that in store, but we talked to retentions and they let us buyout the upgrade with no trade in.
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
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cbpagent72 said:
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
score!
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
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Unknown_Hero said:
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
you've been working for sprint for 6 years?
the misinformation in this thread is lol
This will not work for employees grrr
Sent from my EVO using xda premium
---------- Post added at 07:25 AM ---------- Previous post was at 07:23 AM ----------
U only buyback phone if the eligible upgrade is not reset
Sent from my EVO using xda premium
Interesting!
I'm pretty settled on wanting the GNote2 as my next device.. did I do a mistake by contacting/online chat earlier today? I just asked the rep if I was eligible for an early upgrade. Person told me I'm eligible for upgrade prices at 6/1/13, instead of 10/2013 lol.
Just tried this...rep said my Buyup was $275....They would give me 98 for my Galaxy2 then the Note 2 at 299. So my out of pocket would be $476.
I guess it is better then the new outright price.
im gonna have to try this since im not eligible until april
Sprint wanted to buy back my 16gb S3 for 128$ instead, I sold it to the gf for 320$ so I could get the Note 2 on upgrade.
.:Sent from my Sprint Galaxy Note II:.
Those that are inquiring about this and getting actual buyout numbers would you please post how long you have left on your contract?
Might help the rest of us get an idea of what our buyout would be without calling. Like myself, I have 1 year left on my contract and will probably try to call tomorrow to see what my buyout would be. Will report back if I get the time to make the call.
For me my ETF is $240, I figure I could get $350 for my S3 currently and move to Verizon.
So
240+299=$539
$539-$350=$189 out of pocket
I am trying to tough it out with Sprint though because if I go to VZW that still leaves my wife with Sprint for another year or until I pay her ETF as well. Hoping for a decent buyout price and maybe a loyalty credit to sway me to stick around.
My brother bought out his upgrade in oct right before the note 2 came out. his upgrade was elegible in may and he paid 100. ( I did it for him, as he is on our account, so I know this to be accurate)
Unknown_Hero said:
So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
Click to expand...
Click to collapse
Your signature says retailer. So is that corporate or "retailer".
Your numbers may be a little off. Just wanted to point out what I've been seeing.
The UpgradeNOW program starts at $200. It would be foolish to start at $150. ETF for a smart phone is $350. No way they would let you. You have to be xx months in. If you go into the store, they can do it for you.
Loyalty Credit is at the reps discretion. Starts at $25 and they don't always require you to extend your contract. Why? Extend for 1 year, upgrade later on and poof! They just gave you money for nothing. They promise you $xx for xx months. They don't follow through and then tell you, you're not eligible for that offer. The offer has to show. Misleading reps. I even asked a "research" team to listen to the phone call where the rep promised to me and I confirmed that if I called back it would be available. Lies.
Buyback program is next to nothing in most cases. Original Epic and EVO's are $32-$38 or so. Easily sell for double that and get cash. Older phones are worth nothing. I wouldn't even bother. They have to work and can not have water damage.
Anyone that's ventured this far onto these forums are more than likely to resell on CL or in the Marketplace. Not trying to butt heads or say you're info it wrong, just pointing out some facts. Sprint has come around in their favor and waiting your 22 months is becoming a major option. They took away all the good loopholes.

[Q] Chances with retentions

Hey folks.
Today my fiance and I had decided to take advantage of the sprint black friday sale on Galaxy S3's. Prior to this she had been on her parents' plan, and not paying anything. We decided we would upgrade my current plan (individual) to a family plan.
We looked at the original price tag of around 150$, which with my company discount comes down to around 115$. We figured there would be some fees, but when we got the expected bill of ~180$ a month (both phones, the 10$ "enhanced data," and the 11$ per phone for TEP, plus taxes, sprint "fees," 32$ in activation fees (after being charged 30$ when I got my evo-4g and being told that the charges would never be put on my account again since they were one-time deals) etc). I asked her on the spot if she was ok with that price and she said yes. However a few minutes ago she came down stairs incredibly upset with really bad buyers remorse. She's planning to return the phone tomorrow, which according to sprint's return policy she is ok to do.
Here's my thing - she ported her number off of her parents' plan already. Her old phone probably can't get added back on to their plan without incurring them a significant amount of cash (they're on an OLD plan). So, she'll have to get a voice plan somewhere else or there again but on her own this time. Almost no carrier that we look at can do it at a reasonable price (talk and text at t-mobile comes in at 49.99/mo), so the amount we'll save cash wise isn't huge if she goes through with this.
While I personally figured it was basically a christmas present she could enjoy, she is really freaking out and wanting to go back to her "dumb" phone. Since everything is under MY account and I've been a customer for 15 years (speaking of which, it really sucks that sprint seems to have magically forgotten about technology upgrade credits and all of my sprint premier bonuses), I'm hoping to get this resolved in a way that keeps her happy, and costs me the least. But since it's a new plan and we both should be covered under the return policy, I also am willing to put some muscle behind taking my business elsewhere since we *should* be able to walk away with just the restocking fees.
Before when I contacted sprint about downgrading a family plan (I had had a family plan before with an ex) they transferred me to retentions and offered a steeply discounted monthly plan to help keep me from having a line removed. Do you think there's any chance that would happen again?
I'm just trying to get some insight here. How flexible can retentions be these days?
Just tell her to enjoy the phone....do a remake of the Samsung commercial where the wife sends the guy a NSFW video when leaves for his trip and love it out lol
Sent from my SPH-L710 using xda app-developers app
These days it is difficult to get a retention modified better price for your plan especially if you have a company discount already. Now you can always give them a call and say "I'm outta here or else" and you might get something...it oftentimes depends on the rep you get..If don't succeed the first time try again. Maybe you could possibly cut back somewhere else..remove insurance possibly and take chance..or other bills? Hope it works out for you.
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Retention can not modify a plan that no longer exists. If you're within 14 days return the device and go back. No sense in getting stuck with something you don't want.
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Paying off my note 2?

So in nov I signed up with tmobile and got the note and a gs3 for my wife. I plan on selling the note and getting the s4 in march. I call tmobile to pay it off and they tell me I have to pay both phones off? This isn't what the agent told me when I signed up. He knew I swap phones about every 6 months. So my question is why can't I pay the note off separate? My wife never upgrades her phone plus it would lower my bill per month down. Tmobile is ending the subsidiaries anyways so I don't see what the issue is? The reason I went gsm is to be able to put any phone on the carrier as I like, such as international versions.
Talk to a different rep. Cause that rep is an asshole
Sent from my SGH-T889 using xda app-developers app
Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
ttabbal said:
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
Click to expand...
Click to collapse
Yeah I have it in writing too from the original kiosk rep. I'm really ticked as I talk to this guy all the time when I'm at the mall. Tmobile is investigating what he told me and I've notified his manger. This really screws anyone who wants to get another phone anytime before may. I just don't understand the logic. Why would they care if I decide to pay the device off? Now I'm screwed if I wanted to get the s4 in a few weeks unless I add a 3rd line.
Now I can see why so many go prepaid. To avoid all of the carrier BS. This is worse then what I dealt with on both sprint and Verizon.
There has to be a loophole for this. Any ideas guys?
It does make sense that the credit extended is put into one loan. I'm sure it makes it easier on the accounting for them....... BUT...... If that guy told you something different, I would go straight to him and have him help you get this sorted out immediately. He's the one that gave you misinformation, I would make him spend time working to correct it also.
Sent from my SGH-T889 using xda premium
yeah, this really makes no sense to me why they would require this just because the phone accounts are linked? Just to be sure though, I'm going to make sure I buy my phone and my wife's phone separately.
Im told its becuase both phones were purchased together but that was becuase thats the day i switched from verizon to tmobile. The rep knew i switch devices often and told me it wouldnt be an issue. I got an email from the manager that they are investigating. If any of you bought the phones together id check on this. Im glad they are ending the pay per month on the phones BS. From now on ill pay full price.
This happened to me too. Opened a tmo business account and bought an S3 and a cheap text phone for the wife. Financed $500 between the two, and was told I could pay them off seperately. The note 2 comes out, so I go to pay the balance of the S3. I was told the same, you have to pay both off because they where contracted at ths same time. But I still had enough available credit to finance the note 2, swap the sim from the S3 in to the note 2, put the S3 on Craigslist, it sold the next day for the $400 balance I had on the note 2. Walked in to tmo the very next day and paid the note 2 off.
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
Sent from my SGH-T889 using xda premium
I think you can make a partial payment, but your monthly bill stays the same until its all paid off
mikeyinid said:
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
stevessvt said:
I think you can make a partial payment, but your monthly bill stays the same until its all paid off
Click to expand...
Click to collapse
the way tmobile does business is BS. never had this issue on sprint or verizon, i could swap phones when ever i wanted without penalties. knowing me the s4 will be announced and ill get impatient and just pay the $720 off and get the new phone lol. from now on ill always just buy my devices outright.
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
premiatul said:
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
Click to expand...
Click to collapse
i get what your saying but until these phones are payed off i wouldn't be able to activate the s4 or whatever phone on the current lines without penalty. id have to open a 3rd line. if i cannot get this resolved i guess ill just have to wait until they change their systems in late april or may.
stevessvt said:
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
Click to expand...
Click to collapse
that's when tmobile gets the s4, i was planning on buying the international version as it will ship much sooner than the US carriers will get it. plus from now on i won't finance phones from tmobile, ill buy them outright. if that's what you meant buy putting a deposit down.
it's my fault for believing the rep and not reading all of the fine print. the dude must be like a car salesman. says anything for a sale.
fix-this! said:
i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
Click to expand...
Click to collapse
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
Sent from my SGH-T889 using xda premium
mikeyinid said:
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
fix-this! said:
Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
Click to expand...
Click to collapse
Business 101.... get it in writing otherwise it's hearsay
Sent from my SGH-T889 using Tapatalk 2
---------- Post added at 05:22 AM ---------- Previous post was at 05:17 AM ----------
fix-this! said:
same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
Click to expand...
Click to collapse
Ummmm a car and a cellphone are two different anomalies... .
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