Develop Bugs

Currently owner of an htc amaze

I'm currently an owner of an htc amaze 4g. Ive seen people exchange from the htc amaze to the Samsung galaxy s2. I just want to know how I could do that? I'm really getting tired of the problem that this phone has. I really want a Samsung galaxy s2. What's the easiest way to do that? Should I just buy a new one? :/.
Thank you for reading this.
Sent from my HTC_Amaze_4G using xda premium

I traded my amaze on Craigslist for one.
Sent from my SGH-T989 using xda premium

OP if you bought it w/in 14 days you can exchange it. I did.

Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium

elbarto7 said:
OP if you bought it w/in 14 days you can exchange it. I did.
Click to expand...
Click to collapse
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium

jsalazarcervantes said:
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium
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What problems are you experiencing specifically? Screen dust?

jordanishere said:
What problems are you experiencing specifically? Screen dust?
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lol everyone says that. well the i cant put a case on because it makes the wifi signal weaker, the flash messes up the pictures at night, the faceplate creaks when you put pressure on it(its very loud) and haptic keys on the bottom of the screen bleed through the screen of the phone so you can see it lighter on the bottom of the phone. that's a problem with all of the htc amaze. im just tired of all of those problems. i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?

jsalazarcervantes said:
Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium

If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.

Exodian said:
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium

Well if it breaks such as physicoal damage no because that goes through insurance. If its anything related to.manufacturers defect such as rebooting or freezing then yes they'll help you out.
jsalazarcervantes said:
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Message relayed from the dark side.

jsalazarcervantes said:
i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?
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Click to collapse
hahaha that made my day. Im pretty sure no dev will want to attempt this. TW is so much better than Sense.

What do you like about sense? Some things you can get back such as home screen movements animation and weather widget
Sent from my SGH-T989 using XDA App

chib1panda said:
If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.
Click to expand...
Click to collapse
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.

Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
gallaxxeess said:
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.
Click to expand...
Click to collapse
Message relayed from the dark side.

Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium

quest4fire said:
Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium

chib1panda said:
Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
Message relayed from the dark side.
Click to expand...
Click to collapse
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App

That's lame. So they'd rather have an unhappy customer that's gone through many refurbished versus, than just shipping out a newer. Phone? I can see how warranty stuff can be abused.
ebatr8 said:
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Message relayed from the dark side.

twolfekc said:
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium
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Click to collapse
People sell their phones on Craigslist and then report it lost/stolen and file an insurance claim with T-Mobile/Assurion. They get shipped a replacement phone and your phone gets blacklisted which means it wont work on T-mobile.

Rocket scientist

Sprint and asurion must be having a bad day. sprint store manager told me to report phone as lost since they didnt have another gs3 in stock.
stupid me bricked it flashing all nilly willy.
with the help-of a fellow xda member unbricked called to cancel asurion claim, they said its too late we are sending you another phone.
so im paying $150.00 for another gs3
and this one is still activated seems silly ,they cant even change the claim to found or whatever and since it was reported lost i actually cant return it , The system wont allow me too.
so ill have 2 sgs3 hmm this is stupid something tells me these phones dont cost as much as claimed.

Make a big enough stink about it and they'll take it back I'm sure.
Sent from my SPH-L710 using xda premium

Asurion has yet to send me my replacement due to a backorder supposedly. I just pray it isn't a refurb.
Sent from my SPH-L710 using xda premium

Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
Click to expand...
Click to collapse
Since they may not change it to found it may have a bad esn once the replacement ships, but even then it could still be sold for more than $150 easily.
Sent from my SPH-L710 using xda premium

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
Click to expand...
Click to collapse
I bet they make sure the esn is no good.
Sent from my SPH-L710 using xda premium

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
Click to expand...
Click to collapse
ESN will be marked bad since it is reported stolen.
You'll likely get a new one since the phone is so new.
Under the new insurance I think you can only replace your phone 2x per year (or I think 3x per 2 years).
You could donate/sell it to a dev.

reported lost
jnadke said:
ESN will be marked bad since it is reported stolen.
You'll likely get a new one since the phone is so new.
Under the new insurance I think you can only replace your phone 2x per year (or I think 3x per 2 years).
You could donate/sell it to a dev.
Click to expand...
Click to collapse
and i actually tried to do the right thing,but corporate red tape intervened

But what im saying is that it is currently working right? So how could it be bad esn and activated... Thats why I said sell the new one not the old one. Just speculating but if you keep yoir current one activated with no problems down the line seems like you would be good to go
Sent from my Sprint GS3

That's why it says $150 Non-Refundable deductible. Doesn't matter what the reason.

If Samsung won't be able to sell the Epic 4G Touch anymore.......

MOD Edit: Thread closed as fraud is illegal here and many countries. Do not reopen..ever!!

dw3bb10 said:
Any chance we would get Galaxy S III's in replacement from Asurion since they can no longer distribute the device? I thought of this and wanted to get everyones take on it. Because if so, im reporting my E4GT STOLEN and calling Asurion once or if that happens Lol
Click to expand...
Click to collapse
They would probably send you a Gnex or something of the same level of the E4GT.
That being said, What you are talking about is fraud and could get you in a heap of trouble.

Ophois said:
They would probably send you a Gnex or something of the same level of the E4GT.
That being said, What you are talking about is fraud and could get you in a heap of trouble.
Click to expand...
Click to collapse
Gnex isnt bad haha
Sent from my SPH-D710 using xda premium

I must agree it can get you into some deep doo doo. But im curious about the replacement thing also. Most likey a photon or a gnex
Sent from my SPH-D710 using xda app-developers app

A photon will be a huge downgrade. Probably a Gnex, I will check since will be going to tech center because of Phantom menu pop ups its getting annoying.
Sent from my SPH-D710 using Tapatalk 2

I think it won't happen unless Samsung loses the appeal also

dw3bb10 said:
Any chance we would get Galaxy S III's in replacement from Asurion since they can no longer distribute the device? I thought of this and wanted to get everyones take on it. Because if so, im reporting my E4GT STOLEN and calling Asurion once or if that happens Lol
Click to expand...
Click to collapse
That wouldn't be the case. It would ban new sales. Asurions devices are "already sold."

They'll still be required to sell or replace with w.e stock of E4GT they have left. And I bet there are a bunch of E4GT refurbs in stock to get rid of before they can replace your phone with another phone.
Sent from my SPH-D710 using xda premium

Ophois said:
They would probably send you a Gnex or something of the same level of the E4GT.
That being said, What you are talking about is fraud and could get you in a heap of trouble.
Click to expand...
Click to collapse
Uhh..gnex was banned a while ago but the van was lifted until outcome of this trial. Wouldn't be getting one of those.

Well i can said this
On my case my sisters is on my account and her phone took a accident (photon) ,i call for the replacement phone and they send the same phone but was bad the mic don't function and decide to call again for the replacement and the photon was placed on BO( back order) and the photon of the same equivalent was the Evo 3D .

By the time the appeals over, we will all have new phones I'm sure..
Sent from my SAMSUNG-SGH-I717 using xda premium

JediNinjafication said:
Uhh..gnex was banned a while ago but the van was lifted until outcome of this trial. Wouldn't be getting one of those.
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Click to collapse
Uhhh...The injunction was lifted when Google pushed the necessary changes to universal search actually, which was the only reason there was one in the first place.... so the nexus is in the clear
Sent from my SPH-D710 using Tapatalk 2

I don't know what changes those would be because nothings changed on mine.

I came from a Photon. Went into Sprint threw my bricked Photon on the counter and said I wanted a phone I can develope without a nazi locked bootloader and the girl came back with E4GT. Best trade I coulda done Free too no assurance bs.
Sent from my SPH-D710 using xda app-developers app

JediNinjafication said:
I don't know what changes those would be because nothings changed on mine.
Click to expand...
Click to collapse
Google pushed a new quick search apk that disabled local results, Google it...
Sent from my SPH-D710 using Tapatalk 2

locoboi187 said:
They'll still be required to sell or replace with w.e stock of E4GT they have left. And I bet there are a bunch of E4GT refurbs in stock to get rid of before they can replace your phone with another phone.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Ahh, but that's the beauty of Boost and other MVNOs - they can shift the ESNs to their pools and dump the stock VERY quickly if they wanted to. And with NV continuing to roll out to major cities - we're supposedly up in November - I wouldn't be surprised.
OTOH perhaps this will motivate my MVNO to get the S3. But have to wait until June anyhow for the renewal discount.

oshinqwe said:
I think it won't happen unless Samsung loses the appeal also
Click to expand...
Click to collapse
The judge who will decide, Lucy Koh, is the one who issued a preliminary injunction that halted sales of the Galaxy Tab 10.1.

rantoca said:
On my case my sisters is on my account and her phone took a accident (photon) ,i call for the replacement phone and they send the same phone but was bad the mic don't function and decide to call again for the replacement and the photon was placed on BO( back order) and the photon of the same equivalent was the Evo 3D .
Click to expand...
Click to collapse
thats not true. the photon equivalent is the epic touch. i went through 2 photons and asked for a different phone. they gave me an epic touch.

It is impossible to say what they will send you. It seems to be either a lateral move (similar range phone) or an upgrade. I have gotten 2 replacements from asurion in the past 2 years. I had an EVO 4g. I dropped it and the screen broke, they replaced it with an EVO 3d. The EVO 3D recently broke in my pocket (I have no idea how, I must have crushed it leaning over something) and they sent me the E4GT. The 3D is a generation newer than the EVO 4g, so that is an upgrade, and the SGS2 E4GT is similar spec'd to the E3D, so that seems lateral. That said, if I could choose any the E4GT seems to be the best of the bunch. My upgrade is in October but I think I will keep this for now!

I would guess they would have to send you another phone with wimax to match the e4gt. Whatever has a matching price on their website.

T-Mobile employees, What are the warrenty exchange phones?

People do not hear me when I talk into the phone. Guessing the Mic is shot. I have the full insurance and warrenty PHP. What are the available options for replacement right now? The GS2? Or something else.
EDIT:

I actually just did a warranty exchange from my T989 GS2 to an HTC One S. Only 5 bucks.... it's a deal if you ask me.

I just exchanged my galaxy nexus with asurion and was offered this or a one s.
Sent from my SAMSUNG-SGH-T989 using xda premium

I had the Amaze. The ONE S is nice but I kinda hate HTC. Need my expandable memory. Samsung is just made better all around IMO

outasflyguy said:
I actually just did a warranty exchange from my T989 GS2 to an HTC One S. Only 5 bucks.... it's a deal if you ask me.
Click to expand...
Click to collapse
How'd this work? I broke mine and would rather have a One S instead...
Sent from my SAMSUNG-SGH-T989 using xda premium

Just bumping this thread and asking the same question.
Power button is crapping out on me. Have PHP and looking to know what the exchange phones are.
Is there still GS2's? Or do they send GS3's or ONE S.
Thanks

ITALIANNYC said:
Just bumping this thread and asking the same question.
Power button is crapping out on me. Have PHP and looking to know what the exchange phones are.
Is there still GS2's? Or do they send GS3's or ONE S.
Thanks
Click to expand...
Click to collapse
Same for me. I think the power button is causing me rr's and making it stuck in an infinite loop. Will I be able to exchange it for the s3/s4 or the nexus 4?

lilsaiful said:
Same for me. I think the power button is causing me rr's and making it stuck in an infinite loop. Will I be able to exchange it for the s3/s4 or the nexus 4?
Click to expand...
Click to collapse
Well there is no way they will give the S4 or Nexus 4. I do know that I was offered the HTC ONE S last time if I wanted. S3 could be possible but doubtful.
Waiting to see what someone on here says.

What I meant was for a small fee.

lilsaiful said:
What I meant was for a small fee.
Click to expand...
Click to collapse
In Canada they are cut throat! Usually no deals on upgrades. You have to wait til your contract is up, then pay same as anyone off the street for a new phone. And if your phone dies before your contract is up....tough poop! And if you break the contract to go elsewhere, they charge you an outrageous amount.
I think its cause there's only a handful of providers, so they can get away with such crap. More competition would smarten them up. Our rate plans suck and are very expensive too.
Sent from my cell phone telephone....

When you did the warranty exchange for a one s did you do it thru tmobile or assurion
Sent from my SGH-T989 using xda app-developers app

kwood32 said:
When you did the warranty exchange for a one s did you do it thru tmobile or assurion
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
ONE S was offered to me back in DEC as a replacement option, and that was through a warranty exchange from T-Mobile.

Using Sprint Insurance.. Please help!

So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.

Sorry to hear about it.
Look under Android Development. There is a thread that will help you get lgog back to stock.
Hint: it's the very first one.
Or just return it as is. If the touch screen doesn't function due too crack, i doubt they'll make a fuss about rooted or not.
Sent from my LG-LS970 using xda premium

Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium

mobius1484 said:
So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.
Click to expand...
Click to collapse
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.

I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.

_Epic said:
Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Enzopreme said:
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.
Click to expand...
Click to collapse
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.

Lokifish Marz said:
I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.
Click to expand...
Click to collapse
Didn't see your post until I'd already replied to the others. I think I saw that around, but didn't think to give it a look. I just thought it might be best to cover my ass. Thanks though.

mobius1484 said:
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.
Click to expand...
Click to collapse
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.

Enzopreme said:
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.
Click to expand...
Click to collapse
They are offering a gn2?
Sent from my LG-LS970 using xda premium

_Epic said:
They are offering a gn2?
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
did they let you keep both for pain and suffering of their ****ty service? lol

(Q) Do they ask you to send in your phone? I have used the insurance before they never asked me to send in my old phones.
Sent from my LG-LS970 using XDA Premium HD app