Develop Bugs

Bricked or dead?

I was flashing a ROM, kernal, and radio. The phone went to reboot and nothing. I have tried the power button, holding down the volume rocker and the power button, both with and without the USB plugged in. When I plug it into the computer the computer beeps meaning it sees something is plugged in but the RUU doesn't see. The most telling thing to me the LED doesn't lite up indicating it's charging. So did I somehow brick it dead as a hammer or did it die?
I searched but didn't see anything like this. The other bricks I would would still turn on.

If it is bricked you probably did it flashing the radio. I hope someone can help you. And I know you might be panicking, but for future reference, this thread belongs in another section. Just saying before you get flamed.

Hate to say it but pretty sure its bricked. I don't mess with radios knowing my luck I'd have a nice paper weight.
Sent from my PC36100 using Tapatalk

boomhower said:
I was flashing a ROM, kernal, and radio. The phone went to reboot and nothing. I have tried the power button, holding down the volume rocker and the power button, both with and without the USB plugged in. When I plug it into the computer the computer beeps meaning it sees something is plugged in but the RUU doesn't see. The most telling thing to me the LED doesn't lite up indicating it's charging. So did I somehow brick it dead as a hammer or did it die?
I searched but didn't see anything like this. The other bricks I would would still turn on.
Click to expand...
Click to collapse
Try new or different drivers...RUU's can sometimes suck in that aspect.

Try another battery/battery pull yet?
my 2¢

Does it ever boot up into a black screen with green arrows in a circle?
Sent from my PC36100 using XDA App

Try this as I was in the same situation. Strange as it may sound it's sometimes your cable and charger and the voltage that it is sending.
Mine did that after an updated kernel. It would charge and then drain and it went to blank and nothing. Battery pulls, different cables, etc. nothing seemed to work. I was about to get a replacement. So I thought I would just try another charger. well I had already tried the car charger(no good), I tried the usb charger(no good) and I tried the usb pc(no good). As a what the hell thought I plugged in the OEM HTC charger and it worked.
Now today I flashed the CM 6 WIMAX ROM with the WIMAX Kernel that is used with it and guess what? The OEM charger would not take and charge at all but another wall charger and PC USB port will charge the phone.
It is strange but it is happening. Just thought I would share my experience so maybe you can experiment with it before calling it quits on your current setup.
If you have your OEM HTC USB wall charger make sure you use that. You will know if it works. It will blink an orange LED slowly. If so then let it sit for a few and then boot into the recovery and try another kernel.
What was your last kernel?
Good luck.

kbizzle said:
Does it ever boot up into a black screen with green arrows in a circle?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yeah it did. On to something? Goodness knows I am open to ideas.
I have tried two USB cords and a car charger, no luck with any of them.

boomhower said:
Yeah it did. On to something? Goodness knows I am open to ideas.
I have tried two USB cords and a car charger, no luck with any of them.
Click to expand...
Click to collapse
If the screen turned on I would say there's hope. There is alot of extremely talented people on this site so just keep hitting the refresh button.
Sent from my PC36100 using XDA App

Tiffany84 said:
If the screen turned on I would say there's hope. There is alot of extremely talented people on this site so just keep hitting the refresh button.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
It did once but hasn't since and no LED indicating charging has me a down in the dumps. I am open to anything at this point. The work some of these folks are capable of amazes me everyday so I haven't given up yet, just need some direction.

Try starting up in recovery. I guess you know how to do that since you were flashing uh.
Sent from my PC36100 using XDA App

wfee said:
Try starting up in recovery. I guess you know how to do that since you were flashing uh.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
As in holding down the volume and powering on? If so, no dice. It won't boot at all.

How long has it been? I remember once my phone was spazzing out after a flash and wouldnt boot right. I ended up pulling the battery and letting it sit for a good 10 minutes without battery. Reinserted and was then able to boot to bootloader and flash a PC36IMG.zip

try another battery, I would think that unless the phone is total doorstop there should be a light on when charging even if off

NewZJ said:
try another battery, I would think that unless the phone is total doorstop there should be a light on when charging even if off
Click to expand...
Click to collapse
I don't access to another battery unfortunately.

Try booting with the sd card removed, just to rule it out.

try battery pull wait 10 seconds(for cache reset) then insert
then try Vol. down and power.
if not try power on(after cache reset)

Take the battery out.most of the time doing this will reset the phone.I had the same thing happend to me.I hope this helps

dead or bricked
illushinz said:
Try booting with the sd card removed, just to rule it out.
Click to expand...
Click to collapse
yes that may very well work.(learned from experience

Try this ..pull the battery and with the battery off press the power button for 30 seconds and put the battery back on and try to boot into bootloader...see if that works .

any way to charge a phone once completely dead

any way to charge a phone once completely dead
as the title states, once in the bootloop issue if your battery ends up at 0% and can't be charged is there a way out of this. Here is my issue. I can't get into recovery. Hboot or fastboot are the only options available. Sometimes it boots into the ROM but instantly dies once restarting. No clue as to the trigger as I've tried pretty much all the combinations of factory reset, reboot-bootloader, erase cache etc etc etc trying to get this into a non on mode so it can charge.
In addition to this of course anytime I plug the phone in it automatically turns on in either bootloader or fastboot which gives it no opportunity to charge at all otherwise I would simply run the RUU which won't let me until it hits 30%. I've more or less come to the conclusion I have to send it in because its not quite the same situation that others have experienced. But was hoping to get an answer/fix so I don't have to send it in to HTC to get repaired since the RMA guys just told me it'll be 10 business days before they even get in parts to the texas facility to get it sent there for repairs.
also of note, I had managed to relock the bootloader but can't get enough juice to run the RUU

What about borrowing a battery or getting one and charging it. That would be better than sending it in.
Sent from my HTC PH39100 using xda premium

megatronisabeast said:
What about borrowing a battery or getting one and charging it. That would be better than sending it in.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
if only it were that simple, the one x doesn't have a removable battery or I would have solved this by now

Forgot about that, sorry about that.
Sent from my HTC PH39100 using xda premium

phil.W said:
if only it were that simple, the one x doesn't have a removable battery or I would have solved this by now
Click to expand...
Click to collapse
You can try that: http://forum.xda-developers.com/showthread.php?p=24821382#post24821382

Have you tried actually just pitting it on the charger? I know the bionic can charge when completely off. Itll act like its booting up but then show a giant battery in the center with a %...
Sent from my DROID BIONIC using XDA

silvernirvash said:
Have you tried actually just pitting it on the charger? I know the bionic can charge when completely off. Itll act like its booting up but then show a giant battery in the center with a %...
Sent from my DROID BIONIC using XDA
Click to expand...
Click to collapse
With the current recovery. The phone can't charge while off. You can't let it die
Sent from my HTC One X using XDA

yeah so far I've tried literally everything out there. I almost need a way to figure out how to wipe the rom so it can't restart and sit on the loading screen so it can charge, but so far no luck with anything in the forum. I've literally tried it all.
Could be worse, my replacement comes today (but cost the same sadly, looks like the gf will get a new one when I can send it out to htc for repairs and get it back)

So, when you plug the charger in, the phone starts up into hboot or something? And can you not press and hold power for 10 secs to force it to power off while still plugged in? My phone was charging while it was completely off. That's after I discharged it completely, it shut itself off.

any time I plug it in it automatically turns back on. If I hold down the power button for 10 seconds it simply reboots.

phil.W said:
any time I plug it in it automatically turns back on. If I hold down the power button for 10 seconds it simply reboots.
Click to expand...
Click to collapse
By either plugging in every time it stops charging or rebooting it like that you should be able to gradually charge it over 30%, that's what I heard. So it's not as easy as plug in and wait, but rather plug in, unplug, plug back in.

I have this same issue. Arent their any recoveries that charge while in recovery mode??

Yes.. The stock recovery. You need to flash that.

again, can't flash diddly because of low battery. So flashing stock recovery does nothing as it would end in an error.

Very possible solution! Worked for me!
It seems my reply via the XDA-App did not come through.. As I wanted to reply.
My H0X was also dead. Wouldn't charge nor boot, with wall charger or by pc.. but I thought.. well let's give it a chance by using my iPhone 4 charger (with HTC cable of course)
Guess what: It worked!
SO TO ALL WHO IS HAVING THIS 'WILL NOT CHARGE' PROBLEM:
Try an other charger, even try your wireless mouse, or other phone chargers.. Anything!

Blackvibes said:
It seems my reply via the XDA-App did not come through.. As I wanted to reply.
My H0X was also dead. Wouldn't charge nor boot, with wall charger or by pc.. but I thought.. well let's give it a chance by using my iPhone 4 charger (with HTC cable of course)
Guess what: It worked!
SO TO ALL WHO IS HAVING THIS 'WILL NOT CHARGE' PROBLEM:
Try an other charger, even try your wireless mouse, or other phone chargers.. Anything!
Click to expand...
Click to collapse
you don't think something silly like this idea has been done? When the phone is plugged into any outside source of charge, it turns on in bootloader. This does not charge it...

Get into fastboot and try charge ..same happened to me when I tried to install Mike's Rom. So what I ended up doing was after trying a millions things to get a little charge so I could flash stock recovery and relock bootloader. I turn phone off. Plug charge for 2 seconds unplug. Plug again unplug. Big pain in the ass. Don't let charger to long cause it boots phone againg. So usually u see led turn on then few seconds later it goes off that's when u have to unplug charger. Do that again a few times. Enough to get a little charge again to flash stock recover. Once u flash stock recover phone charges normally. You also need the correct RUU for ur phone. That's after flashing stock recovery then relock bootloader then flash ruu. Then u can try again a custom Rom or whatever u were doing
Sent from my HTC One X using Tapatalk 2

phil.W said:
again, can't flash diddly because of low battery. So flashing stock recovery does nothing as it would end in an error.
Click to expand...
Click to collapse
Same **** happened to me. Do what I said. It worked for me. Your phone just need a little charge so u can adb flash stock recovery.
Sent from my HTC One X using Tapatalk 2

sadly I've tried many many many times now to do anything with it to get even a little juice but no luck. Just going to send it in at this point ..... =/

I faced your situation once
get into the bootloader and flash back the official recovery

OTA update with charger connected=bricked?

A friend at work just updated ota with charger connected and phone is now dead. Is there a fix?

Have never come across that before, try this thread:
http://forum.xda-developers.com/showthread.php?t=1609190
Hope you get it working.
Sent from my HTC One X using Tapatalk 2

No response from power button or power+vol down. Looks like its going back!

Can you charge it up or just no response? Similar happened to my mate but it worked ok after he left it charging overnight.

Try connecting it to laptop via usb.. See if it power ons. If not, w8 for some time, try again. Does the red light light up when connected?
Sent from my HTC One X using Tapatalk 2

Litteraly just done this to my phone!! what i done, was unplugged it, then held down the power button, it restarted a few times then started working again!

There was no response when holding down the power button but he connected it to his pc and left it connected. No lights or any sign of life so he went out but left it connected, when he got back it works again! This phone is weird. I don't like not being able to pull the battery to fix major **** ups.

That's why you should really follow the instructions
Sent from my HTC One X using xda premium

MrLadoodle said:
That's why you should really follow the instructions
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
True. Luckily I did and mine works fine. Hopefully he's learnt his lesson now, I doubt it though!

[q] help me please serious problem

So I've had a my Galaxy Nexus for some time now. I'm rooted and I was running AOKP with absolutely no issues what so ever.
Then out of the blue my phone wouldn't charge when it was turned on, so I had to power down to charge. When this finally stopped and I actually COULD charge while powered on, when I would disconnect from the wall outlet the phone would continue to display the bolt icon and say charging - an issue which I could never solve.
Then the next day the Power Button stopped responding all together and the screen would not power down because I have settings configured to keep the screen on whilst charging, and as the phone was under the illusion it was still charging this meant the screen would never turn off. Other than those two issues the rest of the phone worked perfectly.
But eventually constant powering of the screen whilst ACTUALLY off charge killed the battery. So, obviously, I plugged it in. And all I get is the white charging indicator of the large battery and the bolt inside, I cannot boot beyond this because of the irresponsive power button but the animation shows me that the battery is charging and I imagine it is full at this point.
Reading through some forums online for the past few days a reoccurring suggestion appeared to be unscrewing the back and checking the connections to the power button - but upon trying this I managed to get out 5 of the 6 screws and unfortunately failed and rounded the final one off.
I really need help you guys. My phone is my life and on it at the moment are lots of important files. Any suggestions are appreciated greatly.
I'm only worried to send the phone to either Samsung or my Carrier because it is rooted and because of the rounded screw, surely my warranty is voided now? and I can't unroot because the power button is dysfunctional. The only good thing I think is that the fact I see the charging indicator tells me that the phone is not bricked, but how can I get onto it without a power button?
I only need the phone booted up so that I can restore my data and at least attempt to unroot. HELP PLEASE HELP!

Try to boot into recovery by pressing the power bottom and both volume up and down. And try a fresh install of the ROM also try not using the keep screen on feature as it uses a lot of battery and takes longer to fully charge. And you can burn the screen with that feature turn on.
Sent from my Galaxy Nexus using Tapatalk 2

nandroid?

nativi said:
Try to boot into recovery by pressing the power bottom and both volume up and down. And try a fresh install of the ROM also try not using the keep screen on feature as it uses a lot of battery and takes longer to fully charge. And you can burn the screen with that feature turn on.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
My power button isn't responding. All that happens is when I connect it to power I see the white charging indicator - tells me its not bricked - however, a couple of times I've help the power button trying to boot it and it boots into ODIN MODE but then where its says start and points to the power button, I press it and nothing. It's totally irresponsive about 99.99999% of the time:/

When ever you start having issues with a ROM it could be an app or a setting in the ROM features causing issues a fresh install can sometimes fix it. I would keep trying to see if you can boot in to the recovery and flash something. With one screw being mess with I can see Verizon charging you for a replacement unless you have the extended warranty. Which is still 100 $ to use. Good luck.
Sent from my Galaxy Nexus using Tapatalk 2

sonikot said:
nandroid?
Click to expand...
Click to collapse
That would mean booting would it not? I have no power button:/ I just need the phone to boot, that's all. I can get some vital data from it then and send it back

If you can get it to be recognized by USB
adb reboot bootloader
From there follow the guides to get back to stock via fastboot once you get back stock
fastboot oem lock.
Then try warranty if your problems still exist.
Sent from my Galaxy Nexus using xda premium

Beamer9408 said:
If you can get it to be recognized by USB
adb reboot bootloader
From there follow the guides to get back to stock via fastboot once you get back stock
fastboot oem lock.
Then try warranty if your problems still exist.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Does the phone not have to be booted to be recognised by USB? Plus I'm running a Mac, I know you guys hate Macs

I actually have the same problem. Running the blackice ROM. I absolutely love the ROM but i have to keep switching chargers and/or hoping it will charge. Had to take battery completely out and put it on one of those wall things. Have done a compete wipe and reinstall but didn't change. It's not charging when plugged in but it's not charging either. Just goes from discharging to not charging in the about phone stats..
Sent from my Sprint Galaxy Nexus CDMA using XDA

JediNinjafication said:
I actually have the same problem. Running the blackice ROM. I absolutely love the ROM but i have to keep switching chargers and/or hoping it will charge. Had to take battery completely out and put it on one of those wall things. Have done a compete wipe and reinstall but didn't change. It's not charging when plugged in but it's not charging either. Just goes from discharging to not charging in the about phone stats..
Sent from my Sprint Galaxy Nexus CDMA using XDA
Click to expand...
Click to collapse
The phone is charging, I just can't get it to boot due to the power button not working. I just mentioned all of the symptoms for the sake of being detailed to get the best help

Before all that was is just randomly powering off and rebooting? Mine did that yesterday a few times before the charge issue. at the moment mine says "charging usb" earlier it was "not charging" and "charging ac" an using the original cord. I'm asking because now I'm all worried I'm going to be having same issue as you. like symptoms ya know? I hope not because i have FINALLY found a ROM i love. And I'm a serial flasher lol
Sent from my Sprint Galaxy Nexus CDMA using XDA

do you have usb fast charging enabled?

JediNinjafication said:
Before all that was is just randomly powering off and rebooting? Mine did that yesterday a few times before the charge issue. at the moment mine says "charging usb" earlier it was "not charging" and "charging ac" an using the original cord. I'm asking because now I'm all worried I'm going to be having same issue as you. like symptoms ya know? I hope not because i have FINALLY found a ROM i love. And I'm a serial flasher lol
Sent from my Sprint Galaxy Nexus CDMA using XDA
Click to expand...
Click to collapse
Yeah, on the AOKP it would do random quick reboots, going straight from the Pink AOKP Unicorn then back into the OS. Quite annoying

IINexusII said:
do you have usb fast charging enabled?
Click to expand...
Click to collapse
i don't think so

So I have not even got my nexus yet but have been watching the forums (as it comes tomorrow) but I have noticed this happening to a lot of nexus phone where it won't charge or boot like this are they related ????they all seam to be out of no where every thread says the same thing just one day my phone turns off and doesn't work
Sent from my HTC Sensation 4G using Tapatalk 2

dislplin01 said:
So I have not even got my nexus yet but have been watching the forums (as it comes tomorrow) but I have noticed this happening to a lot of nexus phone where it won't charge or boot like this are they related ????they all seam to be out of no where every thread says the same thing just one day my phone turns off and doesn't work
Sent from my HTC Sensation 4G using Tapatalk 2
Click to expand...
Click to collapse
I would recommend it - since Christmas this is the first problem I've had

ajrennie_GNex12 said:
My power button isn't responding. All that happens is when I connect it to power I see the white charging indicator - tells me its not bricked - however, a couple of times I've help the power button trying to boot it and it boots into ODIN MODE but then where its says start and points to the power button, I press it and nothing. It's totally irresponsive about 99.99999% of the time:/
Click to expand...
Click to collapse
If it boots into ODIN mode and you're _just_ pressing power, that means you probably have an error where it thinks your VOLUME DOWN button is being pressed, not the power button.
You have to do a battery pull to get out of ODIN mode, btw.
Let us know: what happens if you boot into ODIN, pull the battery, and then just boot up pressing power....

No one else sees the trend ?
All of the people having this issue are running AOKP (or a kang of it(blackice)).
Funny how that works eh ?

n2ishun said:
No one else sees the trend ?
All of the people having this issue are running AOKP (or a kang of it(blackice)).
Funny how that works eh ?
Click to expand...
Click to collapse
Yes I saw that too subscribe should submit to there bug tracker
Sent from my HTC Sensation 4G using Tapatalk 2

m.is.for.michael said:
If it boots into ODIN mode and you're _just_ pressing power, that means you probably have an error where it thinks your VOLUME DOWN button is being pressed, not the power button.
You have to do a battery pull to get out of ODIN mode, btw.
Let us know: what happens if you boot into ODIN, pull the battery, and then just boot up pressing power....
Click to expand...
Click to collapse
I've never been able to replicate this boot, and holding VOLUME DOWN doesn't do anything either

htc one x red light flashing and phone won't start

I have bought a htc one X a day ago, which was imported from some eastern country. The phone ran well for an hour or something.. and after that, it just dropped dead. The battery was about 60% when it dropped dead. And when I charge, the red light keeps on blinking. It won't turn on, or the red light will not be stable.
When i try to boot into bootloader, the phone does go into bootlader. But I have to keep my charging plug on. If i remove even for a second. the phones switches off again.
I can't go to warranty as this is a replacement. Some guidence will be appreciated. Thank you.

vamsi_krishna said:
I have bought a htc one X a day ago, which was imported from some eastern country. The phone ran well for an hour or something.. and after that, it just dropped dead. The battery was about 60% when it dropped dead. And when I charge, the red light keeps on blinking. It won't turn on, or the red light will not be stable.
When i try to boot into bootloader, the phone does go into bootlader. But I have to keep my charging plug on. If i remove even for a second. the phones switches off again.
I can't go to warranty as this is a replacement. Some guidence will be appreciated. Thank you.
Click to expand...
Click to collapse
Leave it on wall charger for a few hours
Sent from my HTC One X using xda premium

Hold down the power button and see if it powers on, if it does with no display cover the light sensor and see if the bottom keys power on
Sent from my HTC One X using xda app-developers app

vamsi_krishna said:
I have bought a htc one X a day ago, which was imported from some eastern country. The phone ran well for an hour or something.. and after that, it just dropped dead. The battery was about 60% when it dropped dead. And when I charge, the red light keeps on blinking. It won't turn on, or the red light will not be stable.
When i try to boot into bootloader, the phone does go into bootlader. But I have to keep my charging plug on. If i remove even for a second. the phones switches off again.
I can't go to warranty as this is a replacement. Some guidence will be appreciated. Thank you.
Click to expand...
Click to collapse
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.

Bro i tried your guide, still cannot turn on my phone.. I want my phone back. any other guide please

Jaheen said:
Bro i tried your guide, still cannot turn on my phone.. I want my phone back. any other guide please
Click to expand...
Click to collapse
If the phone doesn't power on & If the red led doesn't turn on while charging your phone then you should take it to service centre.. Might be a problem in battery or the motherboard

There is a batch file running about that helps charge from boot loader.
On phone so can't find it currently.
Sent from my HTC One X using xda app-developers app

daninantro said:
If the phone doesn't power on & If the red led doesn't turn on while charging your phone then you should take it to service centre.. Might be a problem in battery or the motherboard
Click to expand...
Click to collapse
Thank you for your reply

There is a thread that discribes step by step method to fix this problem.
Sent from my HTC One X using xda premium

convict_moody said:
There is a thread that discribes step by step method to fix this problem.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Like that is helping, if you make such a statement then also link him to the thread

http://forum.xda-developers.com/showthread.php?p=26192390
Sent from my HTC One X using xda premium

Jaheen said:
Bro i tried your guide, still cannot turn on my phone.. I want my phone back. any other guide please
Click to expand...
Click to collapse
Did you ever get to the bottom of this? I'm currently in this situation myself. I read the thread suggested here, but it helps very little if you can't even get to fastboot. For what it's worth, I do have a custom recovery, but a stock image. And the mother board is okay - I've swapped in a different battery and that seems to work, but I do want to get my original battery to work...

guys i have a solution i guess .. put your phone connected to laptop or computer for several minutes dont remove . it might take sometime and afterwards you will listen the usb connecting voice and the blinking will stop and will be stable and then you can turn on the mobile

If you have a flashing power light
This is when your device has overheated and wont let you start up your OS.
Plug your phone in for afew minutes then hold down the power, volume up and down buttons at the same time untill a white developers screen comes up, disconnected your device from cable and click on recover and leave for a minute then plug you power lead back in and leave again. When you come back to you phone it the LED should be a solid color and you can then boot your device.
Any problems Message me, any time.
Thanks

daninantro said:
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.
Click to expand...
Click to collapse
Yes it worked and now i can use my phone thanks 2 u man......!!!!!

use another charger
If the above tips don't work for you, you can try and use another, more powerfull, charger. It worked for me.

Thanks Mate !
daninantro said:
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.
Click to expand...
Click to collapse
Hey Buddy,
your solution worked perfectly. Thanks a ton! Keep up the good work. Cheers mate !!

daninantro said:
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.
Click to expand...
Click to collapse
And then?
After doing reset\calibration of battery circuit we put phone on the wall charger and wait until green LED.
Right?

Edit: wrong section, sorry

In most cases, must to change the cable or adapter, or both. I had the same problem twice.