Am i the only one with 4G problems? - T-Mobile, Samsung Galaxy SIII

Looked in General and Q&A and can't find anyone complaining about 4G reception. This stupid phone doesn't hold 4G indoors ANYWHERE I go. My Galaxy S2 never had problems like this. This phone is always switching to EDGE. ALWAYS!!! Really causing me to regret my purchase. Also, my "4G" speed test has never gone faster than 3.5-4Mbps down, where my GS2 averaged 9-15Mbps. Only flaw I have had with this phone. I read Verizon users are having the same issues with their GS3. This damn phone annoys the hell outta me and hope the Galaxy Note doesn't have the same radio as this because I can't wait to replace this phone. I love it and how fluid the ui is, but I pay for the 10GB data plan, but this idiotic phone doesn't allow me to use it. And I've had it replaced twice. Gonna replace the SIM later today and see if that helps. So, am I the only one? And I live in an excellent 4G area according to T-Mobile.

This may not help, but could be worth a try.
Open the dialer and enter *#*#4636#*#*
Once u hit the last * it should open up a menu. Select Device Information, scroll down a little and there should be a box to click on. Choose WCDMA Only and see if you can get onto 4G now. If you can get 4G, you can go back and choose WCDMA preffered and see if it acts ok on this setting.
Worth a try at least. Good luck!
And have you called tmobile to see if they are having problems with any towers in your area?
Sent from my SGH-T999 using xda app-developers app

You don't have to insult the phone, just state your problem. Sheesh
Sent from my SGH-T999 using xda premium

IRIE4IPIER said:
Looked in General and Q&A and can't find anyone complaining about 4G reception. This stupid phone doesn't hold 4G indoors ANYWHERE I go. My Galaxy S2 never had problems like this. This phone is always switching to EDGE. ALWAYS!!! Really causing me to regret my purchase. Also, my "4G" speed test has never gone faster than 3.5-4Mbps down, where my GS2 averaged 9-15Mbps. Only flaw I have had with this phone. I read Verizon users are having the same issues with their GS3. This damn phone annoys the hell outta me and hope the Galaxy Note doesn't have the same radio as this because I can't wait to replace this phone. I love it and how fluid the ui is, but I pay for the 10GB data plan, but this idiotic phone doesn't allow me to use it. And I've had it replaced twice. Gonna replace the SIM later today and see if that helps. So, am I the only one? And I live in an excellent 4G area according to T-Mobile.
Click to expand...
Click to collapse
I'm having some similar issues. I can get 4g indoors, but seems to switch around without even moving the phone. I'm wondering if it's a "feature" of the SGS3. Uses less battery to hold EDGE/3g and then when it detects data transfer, switches to 4g... I dunno.
That being said, you can try installing the new OTA which has a new radio. Or if your rooted etc, flash the radio zip Wild put up. I've noticed some improvements with signal strength, but it still seems to swap based on what I'm doing.
Anybody more knowledgeable have any info on this "smart data management"?

The phone will only stay at 4G during data transfers, while idle it'll drop back to 3G. I don't think it should be dropping to edge/2G though.
Did you try the method I mentioned in my other post?
Sent from my SGH-T999 using xda app-developers app

DocHoliday77 said:
The phone will only stay at 4G during data transfers, while idle it'll drop back to 3G. I don't think it should be dropping to edge/2G though.
Did you try the method I mentioned in my other post?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yes I did and thank you for bringing that to attention , I don't know how I let that slip my mind, I used that setting to fix my last two Samsung phones, Nexus S and GS2. They both would do this just not as bad as the GS3, now the phone holds its 4G/3G much better with WCDMA only turned on. Now I have zero gripes about this phone.
Anyone know what the difference is between HSPA:10 and HSPA+15? Is the latter the HSPA42 T-Mobile advertises?

hold the phone upside down. works wonders i swear lol. especially when you're trying to download something.

Related

My take on Galaxy Nexus problems (VZW)

I've had this phone now for less than a month. I know it's not a long time, but I think I've got a pretty good idea of how this phone performs. I have not rooted this phone, I am on 4.02 and PRL 15119.
1. The signal problem:
Coming from a Droid2, the first thing I noticed was one or no bars where I used to have full! I was losing data all the time, until I switched to CDMA only. My phone kept switching to LTE and back again, I spent more time in hand offs than connected!
I had the opportunity to have my Nexus, a TBolt, and a Maxx all in my basement together and did a few tests. All three phones had trouble holding LTE here when I was able to run a speed test, they all performed similarly, between 1 and 2 Mbps. When all three switched to CDMA, they displayed one more bar on and off than my Nexus, but showed similar pings and speeds.
I spend a lot of time in my basement and have never had troubles losing data (CDMA only) even though it displays 0-1 bars all the time.
Now, I do occasionally have problems with data, but it's nothing new to me. My Droid2 would show full signal and just not load a page or drop to 1x in locations known to be strong service.
I have not had this problem with the WiFi hand off back to cellular data. This phone switches faster than my Droid2 ever did. Like, by a lot. I work in no service building. Every morning I turn my WiFi on and just turn it off when I get in my car to go home. Usually I have cellular service before I can even turn off the WiFi.
I read a lot of reports where someones Nexus would be outperformed in a 4G speed test by another Verizon 4G device. Not the case here. My tests were constantly the same when comparing between the Nexus, TBolt, and Maxx.
I stopped in the Verizon store and two of the sales dudes had 4G phones, a Razr and another Galaxy Nexus. The Nexus guy was rooted on 4.04 and couldn't break 10Mbps while Razer guy and myself were fighting for 40Mbps.. Maybe there are some lemons out there
All in all, I may have gotten a good device (made in China, go figure), but I do not believe there is a real problem here. If this is your first android on Verizon, I can see where you'd think there are problems. Whenever I pick up my phone, I just ignore the bars and use it. It always works. Even in 3G, this phone loads pages WAY faster than my Droid2.
2. Battery life: I am not a real heavy user. There are times when I'll spend 20 minutes in the bathroom playing angry birds or reading threads, but that's about it. I got the Verizon extended battery before leaving the store with my new phone. This battery has 200mah more juice than the extended battery in my old Droid2.
I think this phone get's great stand by time, I got it to go 3 days off charger with a few calls and texts every day and a little bit of angry birds
On a whole, I'd have to say it get's as good or better life than my last phone.
3. Random reboots: I was constantly pulling my phone out of my pocket to find that it was off. I had gotten quite concerned after reading all the posts about crash reboots. It wasn't until I set the phone down while booting it up that I saw the screen shut off. I knew something wasn't right here and reproduced the shut down by smacking the phone in my palm while it was booting it up.
After looking closely, I noticed the battery would move up and down in its compartment. I solved this by taking some folded paper and taping it to the bottom edge of the battery. Pushing the battery up into the contacts on the phone. I also added some tape/paper to the top of the battery so the cover is pushing it down into the compartment.
Obviously I can't speak for everyone, but I haven't had a single crash/reboot. Just this battery connection problem.
4. Slow screen rotation: I have noticed this, it is VERY annoying when you first get the phone. Habit is to flip it landscape BEFORE launching the app you want to use. This is why you think it's so slow, because the home screen will not flip, it just refuses to. In any app, it flips just like you're used to. A non problem that I'm sure will get fixed.
5. Screen banding: I tried looking at the blank grey screen on any brightness, I could not get the bands I kept reading about. I guess I got lucky!
6. Overheating: I read this phone will try to use 2.4 and 5GHz spectrum's while on WiFi. The first thing I did was set it to 2.4 only and have not had any issues. I use WiFi 8 hours a day every day with out the phone getting hot. I also use the hot spot almost every night, as I don't have a land line internet at home. Never an issue, once again, to the touch this phone was not as hot as my Droid2.
I really like ICS and this phone seems like a keeper. I hope this inspires someone to go out and buy the Nexus!!
Over the weekend I went to the Verizon store to compare the vz nexus signal. Turns out every device with lte read -60 and then nexus -80. But there was one lg phone that displayed both signals at the same time, 1x and lte read -60 and -80. So I wonder does Verizon lte phones actually never show lte signal and always show cdma even when connected to lte?
Just earlier today I compared my Galaxy Nexus at -110 to my dad's Rezound at -80. Side by side at the exact same time. I'm sorry I didn't take a picture.
I'm unrooted stock 4.0.2 right now.
Silly question but did the salesman with the Nexus have LTE on?
How in the world could you go 3 days on a 2100mah? The most i can get is maybe a day or day and a half. Usually its under a day as i use my phone alot.
Dan76 said:
Just earlier today I compared my Galaxy Nexus at -110 to my dad's Rezound at -80. Side by side at the exact same time. I'm sorry I didn't take a picture.
I'm unrooted stock 4.0.2 right now.
Click to expand...
Click to collapse
Lost the link but basically non ics phones show 3g signal instead of 4g or something like that. Its a different signal type that's why the gnex always shows less because its showing its actual signal
Sent from my Galaxy Nexus using XDA
i honestly think its a hardware issue, but i have read all the threads and there is nothing concrete... my phone works perfect on 3g but i switch it to 4g and it just looses signal i could have 3 bars and then all of sudden it just looses all signal, it does not switch to 3g..im in a good 4g coverage area as well. im really angry and i dont want any other phone but the one i have . I hate blur so forget motorola
davidadavila said:
i honestly think its a hardware issue, but i have read all the threads and there is nothing concrete... my phone works perfect on 3g but i switch it to 4g and it just looses signal i could have 3 bars and then all of sudden it just looses all signal, it does not switch to 3g..im in a good 4g coverage area as well. im really angry and i dont want any other phone but the one i have . I hate blur so forget motorola
Click to expand...
Click to collapse
That shouldn't happen doesn't to me at all. Call Verizon. Get a new phone lol
Sent from my Galaxy Nexus using XDA
RogerPodacter said:
Over the weekend I went to the Verizon store to compare the vz nexus signal. Turns out every device with lte read -60 and then nexus -80. But there was one lg phone that displayed both signals at the same time, 1x and lte read -60 and -80. So I wonder does Verizon lte phones actually never show lte signal and always show cdma even when connected to lte?
Click to expand...
Click to collapse
This is generally the case.
Sent from my Galaxy Nexus using xda premium
RogerPodacter said:
Over the weekend I went to the Verizon store to compare the vz nexus signal. Turns out every device with lte read -60 and then nexus -80. But there was one lg phone that displayed both signals at the same time, 1x and lte read -60 and -80. So I wonder does Verizon lte phones actually never show lte signal and always show cdma even when connected to lte?
Click to expand...
Click to collapse
If they are not ICS devices, they do not show the LTE signal.
You have problems?
Cool story bro. This isn't a support site.
Sent from my Galaxy Nexus using XDA
fix-this! said:
How in the world could you go 3 days on a 2100mah? The most i can get is maybe a day or day and a half. Usually its under a day as i use my phone alot.
Click to expand...
Click to collapse
This was achieved over a weekend in a strong service area on cdma only. I was at a solid 3/⁴ bars the whole time. I was at a buddys house for a lan, so i was doing my surfing on the computer. I was doing most of my texting in google voice on my pc, so the only use the phone saw was calls and bathroom browsing lol.
Yes, the nexus measures signal differently and this is why it cant hold 4g, it thinks the signal is too weak and lets go before it should. If you had a vzw droid before and know where the strong 3g is, set it to cdma only and see how it performs compared to the old phone. If your getting data drops and dropped calls where you didnt before, then exchange your phone.
Ive read there is a way to force lte only, this would be the best test. But i cant remember how to do it.
Want to add, the ics keyboard is the best one ive ever used. Also, speaker volume on this phone is plenty loud. I have had problems with call quality when i have no bars. Just does not sound good and hard to unserstand people. When i have a bar or more, sounds great. Like theyre in the room.
chancy319 said:
Silly question but did the salesman with the Nexus have LTE on?
Click to expand...
Click to collapse
Definitely lte. I am not sure what vzws theoretical max speed is on 3g, but in our area, max is about 1.7Mbps. I know theoretical is no where near 10Mbps.
teeBOMB said:
Definitely lte. I am not sure what vzws theoretical max speed is on 3g, but in our area, max is about 1.7Mbps. I know theoretical is no where near 10Mbps.
Click to expand...
Click to collapse
Could the differences have been due to your radios? I'm on 4.0.4 with the new radios and I don't break 10Mpbs.
The speed is fast enough for me and I don't remember exactly the speeds I had on the earlier radios. I vaguely remember breaking 10Mpbs at times. I might reflash the older radios and do speed tests.
I'm happy to report I have zero problems with my VZW GNex since day 1
Sent from my Galaxy Nexus using xda premium
dynamicpda said:
Could the differences have been due to your radios? I'm on 4.0.4 with the new radios and I don't break 10Mpbs.
The speed is fast enough for me and I don't remember exactly the speeds I had on the earlier radios. I vaguely remember breaking 10Mpbs at times. I might reflash the older radios and do speed tests.
Click to expand...
Click to collapse
Now i didnt see these guys screens, i dont know what they were using for testing or what server they were connecting to. He told me hes never been able to break 10 megs. For all i know he rooted and flashed on day one. I cant imagine the members of xda would overlook something so obvious, but who knows. Give it a try eh? For reference all my mentions have been using the official speedtest.net app and chicago servers. Im tempted to root, but im waiting for 4.05 ota and have no idea how to do it. Ill get there eventually
I've found that LTE can vary wildly in speeds. You really need multiple tests with multiple phones at the same location/time.
That said, I saw a huge difference between FC05 and FA02. I found that the best combination for my phone was FC04 on the CDMA radio and FA02 on the LTE radio. It's a good 2mbits faster and much more stable. Signal in my house is borderline, so you really see the difference.
tspderek said:
I've found that LTE can vary wildly in speeds. You really need multiple tests with multiple phones at the same location/time.
That said, I saw a huge difference between FC05 and FA02. I found that the best combination for my phone was FC04 on the CDMA radio and FA02 on the LTE radio. It's a good 2mbits faster and much more stable. Signal in my house is borderline, so you really see the difference.
Click to expand...
Click to collapse
Thanks for the suggestion.
I flash the FC04/FA02 combo and in the spot near my house where I am disappointed, 4.5Mpbs down / 2.5 up, I got pretty much the same results. One difference I did notice is that the hybrid combo is slower to switch from 3G than FC05/FC05. I toggled LTE to force 4G connect.
I flashed back. Eager to see what 4.05 brings and also if the latest official IMM76K brings new radios.
Smokeey said:
You have problems?
Cool story bro. This isn't a support site.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Um, it kind of is since most of us come here for help.
Also, if your read the OP he was not complaining about issues as much as addressing them.

3G dropping constantly

So my GNex loses the 3G signal every few minutes, or sometimes more often than that. It dropped twice while writing this post. This is pissing me off more than I can put into words. I know others have had this issue, but I think that the connection problems are increased because of where I live... this either doesn't happen to me when I'm at work in another city or happens so little that I never notice it.
Is there anything I can do? Do you think it would do me any good at all to call Sprint?
I'm using the stock FD02 radio running CM9 with Samurai kernel and the Trickster MOD. But this happened just as often before I even rooted.
Help appreciated!
Tell sprint to give you a network extender. If it is the signal at your house that's all you can do.
"Long is the way, and hard, that out of hell leads up to light."
It is a known issue with the Galaxy Nexus that the signal is not the greatest. That is why I left Sprint for Verizon (only to have the GNex).
I had kinda decent signal with my EVO, SGSII and iPhone with Sprint...so I thought getting the GNex, with known signal issue would be the death of me. So I got the phone I HAD TO HAVE with a carrier that would at the very least "boost" the weak radios that Samsung has....and for the record, I have killer signal, unlike I've ever seen before....albeit, I'm paying out the ass for it.
(roughly 20 buck more a month then Sprint)
Now if I were in your shoes, I'd call Sprint. They might be able to trade phones with you, if you're willing to part with your GNex. If not (like I couldn't)...you may want to look into the option posted just above my post, or even do the unthinkable......
....go with Verizon.
joshnichols189 said:
Tell sprint to give you a network extender. If it is the signal at your house that's all you can do.
Click to expand...
Click to collapse
I've heard of this, but I thought it was only for actual phone signal, not 3G. It's the AirRave thing what you're talking about?
It is the AirRave that he is speaking of, and it will increase your 3G yes. I had a friend who got an AirRave cause once inside his house, there was zero signal. Turn the AirRave on....and beautiful signal throughout the house (pretty much).
He also got it free.
I've never had sprint so I don't know if their network extender repeats EVDO or not. Verizon's does.
May be that's because the CPU clock is set to 350MHz as a base limit which causes the phone to drop signals when not in use. Try increasing the base limit to 750MHz and see if it make some difference. You can use SetCPU for that.
I'm having the same losing signal problem as well, and I do have the network extender. My problem is the phone says 3g on top but it is really only using 1x. Its a defective radio, Sprint is replacing my gnex.
Sent from my Galaxy Nexus using Tapatalk 2
Sprint is sending me an AirRave so I guess I'll have to wait and see how much it helps.
I have problems with that too. Only in low signal areas though. The data will kick off if I'm in an area that barely has 1 bar for example.
Sent from my Sprint Galaxy Nexus CDMA using XDA
Note that data toggling on / off usually will kick it back on.
Sent from my Sprint Galaxy Nexus CDMA using XDA
Ryjabo said:
Sprint is sending me an AirRave so I guess I'll have to wait and see how much it helps.
Click to expand...
Click to collapse
Wait so call sprint get a free repeater? I wish Verizon worked this way.
Sent from my Galaxy Nexus using Tapatalk 2
My colleague had this exact same problem and he fixed it by flashing a new baseband (radio from a post in this forum); you may wish to try this. And supposedly the Wifi performance will improve too.
kelkelkel said:
My colleague had this exact same problem and he fixed it by flashing a new baseband (radio from a post in this forum); you may wish to try this. And supposedly the Wifi performance will improve too.
Click to expand...
Click to collapse
I'm running the latest... which one should I try?
kelkelkel said:
My colleague had this exact same problem and he fixed it by flashing a new baseband (radio from a post in this forum); you may wish to try this. And supposedly the Wifi performance will improve too.
Click to expand...
Click to collapse
While it is worth a try there are two separate radio issues at hand. One is a faulty device and one is a bad baseband.
Also the baseband won't affect wifi performance for the better or worse.
"Long is the way, and hard, that out of hell leads up to light."

Hows the radios working for ya??????

Ok, ready to pull the trigger on a Note 2 but having the ET4G and the issues with reception, Im a little hesitant on Sammy phones now.. I love my Epic T but low up and download speeds kill me. Im missing calls and its not showing up in my call log and texts messages too. I have friends who have the GS3 and some love it and some hate it. Two friends can sit side by side with their SG3 and have totally different reception, I dont get it. I hear the radio and antenna are the same from the GS3 but wondering if the size of the antenna in the Note 2 has changed and if so, is that change enough to help reception issues?
Any input from those who just got one would be greatly appreciated.
I haven't seen lte, but 3g is just as good as you can get on Sprint
Sent from my SPH-L900 using xda app-developers app
I too have the epic touch, a d then the s3.
Although I cannot comment on note 2,because I don't have it yet, the s3's radio is much better than epic touch.
Instant gps lock and no LOS
I too have the E4G and have just been patiently waiting....I almost jumped on the SIII, but thought I would wait. I think GN2 is what I have been waiting for.
The missed calls (never ringing), daily lock ups and reboots are driving me crazy!
I picked mine up this morning, I'm very happy with reception so far, seeing a lot of improvement over my old epic 4g, and the download speeds seem a tad inproved in my commonly trodden areas
Sent from my SPH-L900 using xda app-developers app
I cannot hold a steady 3g data connection. Network mode is set to cdma/lte/evdo and it keep bouncing on and off for 3g. just came from the Evo lte and that phone at the same spot can hold a 3g eHDRP or Evdo just fine. Going to see if sprint can reprovision this phone for me. If this is a normal thing with samsung phone then I have no choice but to return it.
theoner1 said:
I cannot hold a steady 3g data connection. Network mode is set to cdma/lte/evdo and it keep bouncing on and off for 3g. just came from the Evo lte and that phone at the same spot can hold a 3g eHDRP or Evdo just fine. Going to see if sprint can reprovision this phone for me. If this is a normal thing with samsung phone then I have no choice but to return it.
Click to expand...
Click to collapse
Let us know the outcome please. Haven't jump ship yet thou, just reading a lot cause I don't want to have the LTE connection issue like the evlte.
Thanks
LaloHigh said:
Let us know the outcome please. Haven't jump ship yet thou, just reading a lot cause I don't want to have the LTE connection issue like the evlte.
Thanks
Click to expand...
Click to collapse
Update:
Phone is now connecting better after switiching perferred roaming from automatic to sprint only. All my previous phone have no problem when set to automatic roaming. Well at least now my data is not dropping like it was. My real test by putting it on sprint only (home on samsung's phone) is to see if it will connect to LTE where's LTE is available. I will find out after work when I'm on my way home since I get no LTE connection here at work.
Anyone coming from the galaxy s3 miss the simultaneous voice and data? I can't believe this phone can't do it unless connected to lte.
Sent from my SPH-L900
How is the wifi? The S3 was weak on stock rom, then improved with AOSP roms.
kronium said:
How is the wifi? The S3 was weak on stock rom, then improved with AOSP roms.
Click to expand...
Click to collapse
Dont know about s3 but wifi definitely better than my daughter soon to be evo lte.

Werid 4g speeds, need help ruling out phone or network

I bought a Tmobile Galaxy S3 on new years from staples, and since ive got the phone ive been experiencing strange 4g speeds. While im in my house, I always have full signal strength, and it always says 4G. I live in the Bronx in New York City, and when the 4g is working properly, I get upwards of 20 megabits down, and 1-2 up. Now I could literally be sitting in the exact same spot, and later ill test the phone and it says 0.2 - 0.3 megabits, and like over 1000 ping and the up is so slow it doesnt even measure it. It usually comes back after waiting, turning airplane mode off and on multiple times or doing a battery pull. I find it strange that I can get either 21 mbps or 0.3 in the same house, while always having full bars. In the phone status sometimes it would say UTMS or HSPA, so it does switch from 3g to 4g sometimes. The thing is my previous phone was Nexus S with 3g and im pretty sure I never had a problem loading a simple image in my house because the internet was so slow. I consistently pulled 3-6 mbps on that phone. I tried calling t-mobile 3 times and they give me the same basic crap, like clear your cache, make sure airplane mode is off (really?) make sure youre network mode is on auto (i tried auto and wcdma only and it still gets slow) and all that other stuff. Is there anything else I could try to see if its a network or phone issue?
It sounds like it might be something with your local tower. I would call Tmobile and put in a repair ticket.
Sent from my SGH-T999 using Tapatalk 2
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
It wouldn't hurt to try. What are you currently running? (rom/kernel/modem)
Sent from my SGH-T999 using Tapatalk 2
Completely stock 4.1.1, with UVDLJA modem, which is the latest I believe. The phone is relatively new so I wanted to try touchwiz before I rooted. Does installing something like cm10 change the modem? Or is it independent of rom/kernel. I saw an application for tmo that can change between multiple modems pretty quickly, I might give it a try.
Sent from my SGH-T999 using xda app-developers app
My opinion
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
I work for T-Mo,
If I may lend my opinion,
To me, it definitely sounds like the tower. If you go from 20Mbit down to 0.2, and with 1000ms latency, it's super obvious there is something
wrong with the tower, or there is significant demand on the tower from other users, hey its NYC population density is insane.
Something to note as well, New York City is "in progress" for "network modernization" where they are switching to 1900Mhz.
This is why some people who have iPhones are now getting 3G in certain areas, unlocked devices, as well as AT&T phones can have 3G down there.
Due to this, since there is quite a lot of switching around going on down there, that's probably what's going on.
Example:
http://www.tmonews.com/2013/01/t-mobiles-network-modernization-what-is-it-where-can-i-get-coverage/
Hope it helps.
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
tigim101 said:
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If it helps you at all to see if you are on a different band than 1700/2100mhz
You can go into the dialer and do:
*#0011#
Up top mine says band 4
Which is for 1700mhz AWS
BAND 2
which is for 1900mhz PCS.
You might be on band 4 or 2 on a tower by tower basis, or if they are making adjustments
You might be switched but that is above my pay grade lol

Really disappointed in the 3g/4g data signal

I've seen threads of people not happy with the data signal, but I didn't realize how bad it was until I was in a movie theater today. I couldn't get any data signal, not even basic google search. I even tried re-booting and still nothing. Picked up my wife's iPhone 4s and it was flying around internet sites.
I tested the same thing afterwards at the local food market and the exact same thing. My phone, no inside signal, her iPhone, perfect.
How can a phone become so popular with such crappy signal?
I've seen complaints too but I've got to say that my One has been on par with my iPhones, Galaxy S3, Blackberry's, etc... No signal issues here whatsoever
The other person on my plan has an iPhone 5 and we both usually have the same amount of signal anywhere we go
dspcap said:
I've seen threads of people not happy with the data signal, but I didn't realize how bad it was until I was in a movie theater today. I couldn't get any data signal, not even basic google search. I even tried re-booting and still nothing. Picked up my wife's iPhone 4s and it was flying around internet sites.
I tested the same thing afterwards at the local food market and the exact same thing. My phone, no inside signal, her iPhone, perfect.
How can a phone become so popular with such crappy signal?
Click to expand...
Click to collapse
note 2 is popular as can be and mine drops calls everyday.
I would get it swapped out. Maybe you got a dud. HTC usually has better radios than everybody but Moto.
josh995 said:
I've seen complaints too but I've got to say that my One has been on par with my iPhones, Galaxy S3, Blackberry's, etc... No signal issues here whatsoever
The other person on my plan has an iPhone 5 and we both usually have the same amount of signal anywhere we go
Click to expand...
Click to collapse
The only huge issue I have with it is its TERRIBLE hand-off, at least when my iPhone 5 or DNA lost 4g LTE it would grab it the moment it was available again. The One just holds onto that crappy 3G for dear life until I force it to go to LTE again.
Edit: Or wait 5-10 minutes.
I don't notice a difference from my Galaxy S4.
Sent from my HTC6500LVW using xda app-developers app
I've had the phone for two weeks and saw the 3G icon for the first time today. Signal has been fine...
Ranger093 said:
The only huge issue I have with it is its TERRIBLE hand-off, at least when my iPhone 5 or DNA lost 4g LTE it would grab it the moment it was available again. The One just holds onto that crappy 3G for dear life until I force it to go to LTE again.
Edit: Or wait 5-10 minutes.
Click to expand...
Click to collapse
That's weird! I haven't experienced that problem either. I've only noticed my One on 3G once but the hand off to LTE seemed pretty normal to me. I can't really comment on that issue though because my area is pretty much all LTE so I don't deal with the hand offs.
I wonder if it's a defect in your phone? Does the One allow us to update the PRL? I remember the HTC EVO had an update PRL option that I think could do something with service issues... something or other, I can't really remember.
josh995 said:
That's weird! I haven't experienced that problem either. I've only noticed my One on 3G once but the hand off to LTE seemed pretty normal to me. I can't really comment on that issue though because my area is pretty much all LTE so I don't deal with the hand offs.
I wonder if it's a defect in your phone? Does the One allow us to update the PRL? I remember the HTC EVO had an update PRL option that I think could do something with service issues... something or other, I can't really remember.
Click to expand...
Click to collapse
No I don't think it is, GrayWolf has the same issue. I live in Minnesota and frequently travel to jobsites where there is concrete and such. Because Verizon hasn't upgraded every cell site with LTE yet just "Most of them" I frequently go into 3G. When the device goes into 3G for an extended period of time sometimes it takes a reboot to get back to LTE, most of the time it takes awhile to go back. And sometimes it goes right away, it's pretty annoying to be honest and may make me go to the Droid Maxx.
Lte onoff in the market helps me out. It was used for the thunderbolt to turn off the Lte radio when it was new. I toggle to Lte only, wait for it to get a signal them back to cdma+lte
Sent from my HTC6500LVW using Tapatalk 2
josh995 said:
That's weird! I haven't experienced that problem either. I've only noticed my One on 3G once but the hand off to LTE seemed pretty normal to me. I can't really comment on that issue though because my area is pretty much all LTE so I don't deal with the hand offs.
I wonder if it's a defect in your phone? Does the One allow us to update the PRL? I remember the HTC EVO had an update PRL option that I think could do something with service issues... something or other, I can't really remember.
Click to expand...
Click to collapse
Your sim card updates the PRL.
Sent from my 4G LTE HTC One
I'll get a change to test out my reception later. I do know the 4G on the One seems almost twice as fast as my Rezound though.
I find my signal is much better on the One than on my previous SIII or SGN.
Samsung has the worst radios. The Galaxy Nexus absolutely blew in that respect and, everyone came up with theories about false calibration of bars and whatnot, but the fact remained that it sucked with weak reception and poor hand-off between 3G and LTE.
Mike02z said:
I find my signal is much better on the One than on my previous SIII or SGN.
Click to expand...
Click to collapse
godhamba said:
Samsung has the worst radios. The Galaxy Nexus absolutely blew in that respect and, everyone came up with theories about false calibration of bars and whatnot, but the fact remained that it sucked with weak reception and poor hand-off between 3G and LTE.
Click to expand...
Click to collapse
I found my Samsung Nexus was horrible, my Galaxy S3 was good... but now my One is not good again. I just hung up with a vzw CSR and he told me they had some problems with SIM cards when the One was released and to go get a new one. He said the SIM card could absolutely fix the problem.
dspcap said:
How can a phone become so popular with such crappy signal?
Click to expand...
Click to collapse
My experience has been similar to what you had today. It seems mostly indoors I experienced the problems. I'm wondering, were you able to unlock your phone on day one? I did, and I'm wondering if custom ROMs or other changes we've been able to make have affected our reception.
Sent from my HTC6500LVW using xda app-developers app
pmterp said:
My experience has been similar to what you had today. It seems mostly indoors I experienced the problems. I'm wondering, were you able to unlock your phone on day one? I did, and I'm wondering if custom ROMs or other changes we've been able to make have affected our reception.
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
I tried on day one, but they couldn't activate my phone... ughhh... but I was told today to get a new sim card.
godhamba said:
Samsung has the worst radios. The Galaxy Nexus absolutely blew in that respect and, everyone came up with theories about false calibration of bars and whatnot, but the fact remained that it sucked with weak reception and poor hand-off between 3G and LTE.
Click to expand...
Click to collapse
The Nexus was disappointing in several ways. I didn't go by the bars, but the dBm readout under settings. The Rezound was on par with my DInc, and soon I'll see how The One holds up to that.
Ranger093 said:
No I don't think it is, GrayWolf has the same issue.
Click to expand...
Click to collapse
My issues were related to a bad ril in CyanogenMod.
Only thing I notice now is that text messages take forever to send.
GrayTheWolf said:
My issues were related to a bad ril in CyanogenMod.
Only thing I notice now is that text messages take forever to send.
Click to expand...
Click to collapse
Is ril part of the ROM? I'm running hyperdrive and wonder if it could be related?
Sent from my HTC6500LVW using xda app-developers app
My reception in general was better on my DNA. I am yet to see 5 bars on my One, but I'm also yet to see no signal. Using apps like dropbox from the gallery is nearly impossible, takes too long to load even a couple pictures let alone swipe through them. Don't care, I love this phone. My DNA shipped out to the buyer today. No regrets.
Sent from my HTC6500LVW using XDA Premium App

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