Develop Bugs

[Q] PC Not Recognizing USB as Mass Storage

I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!

Willieumm said:
I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Click to expand...
Click to collapse
Have you gone into settings, applications, development and unchecked USB Debugging?
I also have read numerous times where people have found the USB connector on the phone had something bent and was preventing a full good connection.
Good luck

You have got to be missing something drivers can be 32 or 64 bit make sure you have the right one for your computer. Is usb debugging checked in settings/app/development. Randy Shear has alot of step by step stuff for on youtube that might help

Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.

Turn off anti virus and dl driver again thats what I had to do. Reboot both devices also

Willieumm said:
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Click to expand...
Click to collapse
UN checked?? if it is checked, you can't use mass storage

jdelano said:
UN checked?? if it is checked, you can't use mass storage
Click to expand...
Click to collapse
Tried that too and apparently that wasn't the problem. :\

I read where one person who was having something like this was told to turn their computer off; plug in the phone to the usb and turn the computer on and it worked.
Maybe try that?

I've had this problem, got real annoying after a while. I ended up reinstalling the drivers and turning off usb debugging and it would go into mass storage. Re enabled and tried again, and it continues to work.

Thanks for trying to help guys but unfortunately neither of those things worked either.

I had this problem. I flashed a different ROM (try downloading a new ROM from the phone) then flash it after following the appropriate instructions.
The ROM I had that problem with was Nebula ROM, I fixed it by flashing Bonsai v2.0.

Well I have now tried that as well and even that didn't work. This is so ****ing annoying.

Willieumm said:
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Click to expand...
Click to collapse
Try flashing another ROM instead of Bonsai. I hate that you're stuck, but I'd try a few more ROMs before giving it to a Sprint Store.

I had this problem as well and did everthing mentioned here as well to no avail.
Now here's what worked for me.
First, install drivers on another pc (ensure that you connect, wait for drivers to load, disconnect and reconnect your phone at least twice..sometimes a takes a couple of connects to install the drivers fully).
Next use odin to flash DK18 stock firmware. When you connect your phone..suddenly mass storage will be back again. You can then load whatever firmware you wish.
This has worked on my phone and a friend's with the same issue.

I had this happen to me on 2 different machines:
- First time: A restart fixed it
- Second time: My phone didn't like the usb ports on my work laptop's docking station. The cable would only work with the actual laptop's usb port.

[Q] USB won't connect Phone to Computer

I cannot connect my device (EVO 4G) to my computer via USB. I have all the drivers, I have everything set correctly on my device and I cannot seem to make it work.
I cannot use adb wifi because I am not rooted, and I would like to root so I can get rid of this gingerbread 2.3.3 because it sucks. If you think you can help please do so I am dying here and nothing I find seems to be helping me and I would really like to get rooted again... damn insurance replacements.
Jthrift

Did your computer promote discovering new hardware when EVO 4G is pluged in?
Or do you mean your computer can find your sd card when EVO 4G is on disk drive mode, but can't successfully connect with a hecking software?

Do you have usb debugging on just a thought?
Sent from my PC36100 using xda premium

have you tried a different computer? What OS (operating system) are you running? Win 7 picks up drivers a lot better than say Windows XP. go to Start right click on computer and click on manage.. Go to devices, and check to see if you see a Android device driver on there. If you don't than either your usb is messed up or the os isn't picking up the driver. If you do see the device, uninstall it and replug your usb back in and see if it installs... Lemme know if that worked thanks

Change the cable. I've gone through several cables because of this exact same issue.

Or you could have the dreaded bad usb port.

madigan82 said:
Change the cable. I've gone through several cables because of this exact same issue.
Click to expand...
Click to collapse
Yep, same problem .
4 different cables, only one will recognize as "disc drive".

I have tried different cables, different PCs different methods only to discover my port was coming off of the board. Found a service locally that replaces them and I am good now. Very frustrating....
There are a few threads that discuss using ZRoot to attain a temp root for the sake of trying to fix the usb with adb codes. You may want to try this so you can use adb wifi...Example here
Hope this helps...

Galaxy SII not recognized by computer

Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated

tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange

Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.

I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.

thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!

tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing

I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well

know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well

S4 not recognized when plugged in via USB

The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.

Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\

rjsmer said:
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
Click to expand...
Click to collapse
As stated, I have tried to use two other USB cables aside from just the one that came in the package.
Since all cables work on the laptop, but not this computer, I have pretty much singled it out to be a windows or a driver issue. :\

What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.

scott14719 said:
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
Click to expand...
Click to collapse
PC is i7 920, 12GB DDR3, Intel x58
Laptop is i5 2430M, 6GB DDR3, Sandy Bridge
Both are Win7 Pro, neither have Kies (I always just downloaded the drivers themselves) but I'm downloading it now to give it a try. As of now, nothing recognizes the phone on PC.

Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\

Shuurei said:
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Click to expand...
Click to collapse
Samsung Kies isn't yet compatible with the sgh-m919. Samsung rep told me soon last night

Have you unlocked developer options yet and checked usb debugging? That might be your problem....

SBERG117 said:
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
Click to expand...
Click to collapse
Enabling dev options and USB debugging was the first thing I did once I turned on the phone. Tried it both with and without, still not recognized either way. Still recognized on laptop.
I've also reinstalled windows altogether, since that fixed my issue last time around, but it's no good this time still. Clean install, formatted. No good. Previous steps from first post also taken, still no good. Tried the PDAnet method as well, no good.
At this point I am wondering if it might be an x58 issue, which would really suck, but it's the only thing I can think of given all the steps I have taken.

Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.

x58 issue
luckyduck69 said:
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
Click to expand...
Click to collapse
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.

Confirmed x58 and S4/general USB connectivity issues
Shuurei said:
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Click to expand...
Click to collapse
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.

Shuurei said:
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Click to expand...
Click to collapse
Here's my craziness.
USB connection was working yesterday. Today, it is not.
I have uninstalled/reinstalled the Samsung Windows drivers/Kies
I have even adjusted my southbridge voltage to 1.2V in my BIOS
Still, no joy.
Curiously, when I boot the phone into download/ODIN mode and connect it, ODIN recognizes the connection. Reboot back into normal mode, and no USB connection is recognized. It is not showing up in my Device Manager as an unrecognized device. It just doesn't know it is there (unless phone is in download mode).
UPDATE: Solved. I had installed this ROM (http://forum.xda-developers.com/showthread.php?t=2261013). Reading back over the thread, it provided instructions for re-enabling the USB recognition of the phone. Had to re-enable the developer options and reset USB debugging. Makes sense now.

HI
I'm facing this issue today, I've tried two different laptops, both have Windows 7 x64 installed. I've tried every USB port on the two machines, I've tried with three different cables, I've downloaded and installed every USB driver there is. no use!
I'm out of options here and I can't think where to look further.
any help please?

shuurei said:
the device acts as if it is being charged.
Steps i have taken so far:
-uninstalled t-mo samsung mobile drivers and reinstalled
-deleted (uninstalled) all recognized usb devices via usb deview
-tried to connect without samsung drivers installed and all usb devices uninstalled
-tried to connect with samsung drivers installed and all usb devices uninstalled
-tried to connect without samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on samsung's site (1.5.14.0) and with the one found here on xda from 25apr2013 (1.5.23.0)
-tried to connect using different usb ports
-tried to connect using a different usb port on a different usb controller altogether
the kicker:
Device is recognized instantly... On my laptop.
This means:
-it is not the usb cable i am using (even though i have tried 3 different cables altogether regardless, including the one that came with the phone)
-it is not the device itself
possible: Windows issue? Last time this happened was long ago when i had gotten a mytouch 3g slide. I eventually just reinstalled windows since i had been meaning to then. I don't want to do it now though because i have too many things installed on here to start a fresh install... But i suppose if nothing else works, that's what i'll have to do.
Before that though, i would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
很想帮你啊 可是英文水平比较拙计

ok so now I'm guessing it is not windows, I tried on another machine with Windows Vista and got the same error.
any thoughts, anyone?

Did a factory reset for the phone
no it works!
don't know why

I just picked up this phone a couple days ago and last night tried to get the USB to work with no luck. I've tried everything I can think of. It does work in PTP mode but not MTP mode. I was able to use odin to on it though, so I was able to root it.
I've tried both in linux and on windows xp. I've never had an issue with any phone on linux and have installed/removed drivers numerous times on XP.
Tried 3 different cables, Factory reset with and without USB installed, tried pretty much everything I could find while googling similar problems (removing old registry entries, installed media player, etc)
I have adb installed on my linux box and even with debugging enabled I can't even get adb to connect to the phone.
Definitely something strange going on. Maybe I'll switch to cm10.1 to see if that makes a difference

I cant get my computer (windows 7) to connect with the phone when the phone is on, and was hoping some one might have found a fix.

This might fix it...
Shuurei said:
The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
Here's a link with a list of things to try what you may not have tried to fix your problems.
A small number of devices I have worked on have a weird thing, that the first time I plug the cable into the computer, it connects but won't show up on the screen. unplugging the USB cable from the machine for maybe 3 seconds, and reinserting makes the connection work... go figure! :>)
Aloha and Good Luck!
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335

[q] tablet not recognized by all computers!!!

Hi friends, I follow you every day and I love you!
I have a very big problem with my Note 10.1 2014 edition, that I can't solve. When I connect it to the computer (I tried 5 computers with different windows versions) it only charge the battery, but it's not recognised by kies or Odin. In Windows 8.1 it is shown as "unrecognised usb driver", in windows 7 too and it isn't seen at all in windows xp. I tried reinstalling kies, factory reset the tab, but without success. What can I do? I'm thinking about sending it in assistance.
Thank you and excuse me for my bad English!

Rick080194 said:
Hi friends, I follow you every day and I love you!
I have a very big problem with my Note 10.1 2014 edition, that I can't solve. When I connect it to the computer (I tried 5 computers with different windows versions) it only charge the battery, but it's not recognised by kies or Odin. In Windows 8.1 it is shown as "unrecognised usb driver", in windows 7 too and it isn't seen at all in windows xp. I tried reinstalling kies, factory reset the tab, but without success. What can I do? I'm thinking about sending it in assistance.
Thank you and excuse me for my bad English!
Click to expand...
Click to collapse
When you plug in the tablet does it ask you (on the tablet screen) if you want to connect as a media device or charge only? Check your developer settings that you don't have debug mode set.

No, it doesnt ask anything...

Rick080194 said:
No, it doesnt ask anything...
Click to expand...
Click to collapse
Have you confirmed that you are NOT in USB debug mode?

Also make sure drivers are installed on computer. Sometimes it can take a few minutes to install drivers. When I first put mine on computer at work I had to manually install driver's.

mikep2323 said:
Also make sure drivers are installed on computer. Sometimes it can take a few minutes to install drivers. When I first put mine on computer at work I had to manually install driver's.
Click to expand...
Click to collapse
Yes, i reinstalled drivers through kies application, but nothing

I have the same issue. I have been searching for a fix. I want to root but PC will not recognize it or pop up with anything, tablet only charges nothing else up on tablet. I have search and searched but nothing. I am also running windows 8.1.
*****
I have now tried a 2nd PC using all USB plugs. Installed Kies nothing, uninstalled and installed only driver still nothing. Clicked version 6 times on build number to get Developer options. I enabled USB debugging.
I am starting to get upset, I just want to Root for a few functions. It shouldn't be this difficult.
Anyone have any thoughts? It could be a simple thing we are over looking.

Change cable

Also try rebooting your PC .
My laptop stops finding USB devices after about 2 weeks.

Solved
I solved selling the tablet for 430$!

For those who are still having the problem, this solution worked for me on Windows 7.
I installed the first "Download" Link from here.
http://forum.xda-developers.com/showthread.php?t=961956