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I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium
It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted
htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
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Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.
Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming
I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA
Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
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But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.
Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
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Click to collapse
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Subject says it all. I've been using my S3 for about 6 months, stock. Recently OTA upgraded to 4.1.1 JB, which killed my battery life compared to ICS, but now I'm considering rooting just to test out ROMs and see if I can improve battery life (and all the goodies that come along with it)
Is preserving the flash counter important? Is that really something we should be concerned about?
I read something in a thread where it was said no matter how you obtain root, when you flash ROMs or kernels it trips the counter +1 anyway.
Just seems like if that is true, then why bother to preserve the flash counter if it trips anyway?
T-Mobile Samsung Galaxy S3 SGH-T999 Tapatalk 2
Don't worry about it. Triangle away will reset it back to zero when needed
Sent from my A500 using Tapatalk 2
But remember that it's not guaranteed that resetting the flash counter will work. It will void warranty.
I bought my S3 used, so I gave about zero craps because I had no intention of ever trying to get a replacement under warranty, anyway. I'd just sell it for parts if it came to that.
I hope that app works because lately the people who inspect the phones at the tmobile stores are actually looking to see if the phone is rooted now. So maybe the technicians at the lab will look for that counter and see that the phone was rooted.
Type R-blood
Yeah , same problem with me. When on stock ics the battery would drain by 2-3% per hour in idle mode. But after upgrading to jb it is draining at 8-9%. Does anyone knows how to fix that?
I've used triangle away and it resets flash counter. So if u ever need to get ur warranty back just use traingle away and flash stock rom.
Sent from my GT-I9300 using xda app-developers app
also, you can't play Avengers which you get free as a download from Media Hub if that counter is tripped. I've tried.
ro_bro said:
also, you can't play Avengers which you get free as a download from Media Hub if that counter is tripped. I've tried.
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wow. I just tried this and it says it could not play this video. Which I downloaded before from media hub and it did play. But not now. Wow.
It doesn't really matter, BUT that is bull kaka!
Sent from my SGH-T999 using Tapatalk 2
I even dont know how it matters and why.
Happly flashing everything best in market
Sent from my SGH-T999 using xda premium
Flashing stuff when you don't even know what you're doing and impacting is a bad idea - a user needs to make an informed choice and understand the possible risks and benefits.
Sent from my Transformer TF101 using xda app-developers app
I recently cracked my display, was going to go in and pay my deductible, was just wondering. Should I restore my device back to stock first? Are they going to try to say I some how broke my screen by running a custom rom?
Sent from my SPH-I710 using xda premium
i would go ahead and restore just in case... but if you dont want to you could go ahead and try sending it in or you could just buy a replacement screen off of ebay
I agree with eisawi, just nandroid and flash the stock tar and when you get your phone back restore the nandroid
Sent from my SPH-L710
xblackvalorx said:
I recently cracked my display, was going to go in and pay my deductible, was just wondering. Should I restore my device back to stock first? Are they going to try to say I some how broke my screen by running a custom rom?
Sent from my SPH-I710 using xda premium
Click to expand...
Click to collapse
I suggest following the link and using that method to get 100% stock with flash counter reset
http://forum.xda-developers.com/showthread.php?t=1904099
Sent from my blue galaxy
miller710 said:
I suggest following the link and using that method to get 100% stock with flash counter reset
http://forum.xda-developers.com/showthread.php?t=1904099
Sent from my blue galaxy
Click to expand...
Click to collapse
Agreed :good: . When sending a Device in for Service, it's always best to be 100% Stock. You never know who's going to be poking around.
all u need is to reset the flash counter to 0 and ul be ok. they could careless about root. i took my htc evo in to get my s3 and the worker was impressed with me getting s-off. told him im gonna root my s3 when i get home
unrevoked said:
all u need is to reset the flash counter to 0 and ul be ok. they could careless about root. i took my htc evo in to get my s3 and the worker was impressed with me getting s-off. told him im gonna root my s3 when i get home
Click to expand...
Click to collapse
Not everyone is lucky with cool sales reps
Sent from my SPH-L710 using xda app-developers app
I asked him if it was illegal he said no. Unlocking the phone is
Sent from my SPH-L710 using xda premium
unrevoked said:
I asked him if it was illegal he said no. Unlocking the phone is
Sent from my SPH-L710 using xda premium
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Yes, it's not illegal. But it does void your claim on the warranty, and if the rep was having a bad day, he could have easily turned you away for rooting.
What I have found is that although it is not " illegal " . It does not necessarily mean that you will not get a hard time about it. I have had very different experiences even in the same store. Both negative, and positive. So I've learned it's better to remove as many reasons for people to give you a hard time as possible.
TEAM MiK
MikROMs Since 3/13/11
unrevoked said:
I asked him if it was illegal he said no. Unlocking the phone is
Sent from my SPH-L710 using xda premium
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It isn't. But there's always "That Guy" who feels he can deny you service because you can do fancy things to your phone
Yea i could understand that. But i would tell them il come back hen its not void. Thats just my way of handling people like that. If not u can always say u lost it in the lake or it got stolen. Just means more paperwork.
Sent from my SPH-L710 using xda premium
unrevoked said:
Yea i could understand that. But i would tell them il come back hen its not void. Thats just my way of handling people like that. If not u can always say u lost it in the lake or it got stolen. Just means more paperwork.
Sent from my SPH-L710 using xda premium
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I guess it's easier to complicate things and waste more of your time instead of taking an extra minute and running ODIN.
Well I don't think being rooted would have any affect on a cracked screen. However I would restore and unroot to be safe. Never know if some pissed of employee wants to take is anger out on you and flag something on your account. Or put notes that could hurt future insurance issues.
Sent from my Freeza MD4 Stock Rooted Galaxy S3
TheSocalGuy79 said:
Well I don't think being rooted would have any affect on a cracked screen. However I would restore and unroot to be safe. Never know if some pissed of employee wants to take is anger out on you and flag something on your account. Or put notes that could hurt future insurance issues.
Sent from my Freeza MD4 Stock Rooted Galaxy S3
Click to expand...
Click to collapse
Regardless if you want stock the method I linked to is one zip to flash saves a lot of time tbh. I keep it on my sd card after I went through hell to get back to stock when my charge port busted and I couldn't connect to my pc.
Sent from my blue galaxy
I was having an issue with my wife's Epic 4G and I was talking to 2d level tech support and told her I was rooted and she said that didn't matter. Also had the support person at the store (not a 3rd party store, but an authorized service center) in KC tell me the same thing. So I just don't worry about it now.
best to be on the safe side
look, its best to stay on the safe side... make a nandroid backup and unroot your phone... its your best bet... it is easily the safest way to go
I finally decide my choices between HTC ONE and S4, run down to my local tmobile store spent an 1hours playing both device. I love htc one but it only have 2 button which i'm not used to and the 4 ultrapixels just don't cut it for me. Bought the S4 at full retail plus case $635.00,came home root it and install custom recovery. Can i ask a simple question? Do i need to to install "triangle away" from chainfire? what is it and what does it do?
Thanks
Triangle away resets the flash counter. So, If you have to send it for warranty repair, you reset the flash counter and then Odin back to stock. And t mobile or Samsung will never know you rooted it.
Sent from my SGH-M919 using XDA Premium HD app
Congrats dude! Now flash it with Wicked V4 and be stoked
If I get the UVUAMDL file that you flash with Odin from the computer and take the root off, will they accept the phone or can they still see I voided it somehow? I pay 10 bucks a month for tmobiles premium handset insurance plan... I cracked the glass so I'm assuming I'll have to file a claim....
Another question, do they send you the new device first? Or do you gotta pay the waiting game with them?
Sent from my Samsung Galaxy S4 using xda premium
That won't reset the flash counter, but it will unroot it.
But if it's with T-Mobile, I don't think it will matter.
And they usually send out the phone first.
theexel said:
That won't reset the flash counter, but it will unroot it.
But if it's with T-Mobile, I don't think it will matter.
And they usually send out the phone first.
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Click to collapse
Yeah T Mobile sends the new phoen first. Then you have like 7 days to return your old phone or they charge you $600 for it. But they'll send you a return case and everything with prepaid shipping. Just slip the old phone in there and put it in a UPS box. They are really easy to work with on stuff like this.
I have no idea if you really need to reset teh flash counter or not, but it's insanely easy to do it so you may as well. Do a search for Triangle Away by Chainfire. You just get back to complete stock rom and recovery through Odin, root using CH auto root, install Triangle Away and run it, and it will reset the flash counter. Then uninstall the Tiranlge Away app and go to the Superuser settings and click "complete unroot" (Or something like that, I forget what the term for it is, but it's obvious)
You will now have a phone with stock rom, stock recovery, no Superuser APK, and a flash counter that says 0.
I just did it last week. Took me all of 10 minutes to do the whole thing.
lucas said:
If I get the UVUAMDL file that you flash with Odin from the computer and take the root off, will they accept the phone or can they still see I voided it somehow? I pay 10 bucks a month for tmobiles premium handset insurance plan... I cracked the glass so I'm assuming I'll have to file a claim....
Another question, do they send you the new device first? Or do you gotta pay the waiting game with them?
Sent from my Samsung Galaxy S4 using xda premium
Click to expand...
Click to collapse
Flash the UVUAMDL stock file.
Use CF Auto root by Chainfire to root phone.
Use Triangle Away to reset flash counter (TA need root hence step above)
Open SuperSU app and choose "Full unroot". It will remove SU binary and SuperSU app.
baseballfanz said:
Flash the UVUAMDL stock file.
Use CF Auto root by Chainfire to root phone.
Use Triangle Away to reset flash counter (TA need root hence step above)
Open SuperSU app and choose "Full unroot". It will remove SU binary and SuperSU app.
Click to expand...
Click to collapse
Don't forget to uninstall the Triangle Away app too! (It's kind of a giveaway that you messed with it. hahah!)
It installs as a user app though, so a factory reset after this would wipe the app out anyway.
Skipjacks said:
Don't forget to uninstall the Triangle Away app too! (It's kind of a giveaway that you messed with it. hahah!)
It installs as a user app though, so a factory reset after this would wipe the app out anyway.
Click to expand...
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Asurion never said squat to me about it and I still had a custom ROM on it when I sent it back.
muqali said:
Asurion never said squat to me about it and I still had a custom ROM on it when I sent it back.
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Ha!
I once took a phone with Cyanogenmod to a t mobile store to get some help with something. The guy asked how I made the phone look so different. I told him it was an app from Google Play. He believed me. (Technically that was true. He was commenting on the theme, which was an apk downloaded from google pkay)
Sent from my SGH-M919 using xda app-developers app
Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4
Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app
alloycowboy said:
Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
TA will not reset the counter unless your on the stock Rom, kernel and recovery.
☞Sent from here☜
alloycowboy said:
Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app
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Click to collapse
The Odin flash to stock always increases the binary counter for me. Triangle Away is used after all your Odining is done.
Sent from my SGH-M919 using xda app-developers app
Skipjacks said:
The Odin flash to stock always increases the binary counter for me. Triangle Away is used after all your Odining is done.
Sent from my SGH-M919 using xda app-developers app
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Well I guess it must be different than the S3. Cause I have always did Triangle Away, then Odin. Counter was then zero.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Skipjacks said:
Ha!
I once took a phone with Cyanogenmod to a t mobile store to get some help with something. The guy asked how I made the phone look so different. I told him it was an app from Google Play. He believed me. (Technically that was true. He was commenting on the theme, which was an apk downloaded from google pkay)
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I guess if you rooted, then used Rom Manager to put CM on there it would be an "app" that made your phone have Cyanogenmod after all.
elflip88 said:
Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4
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Click to collapse
Yup. If you broke your screen you are paying the 180 or whatever for a new phone. May as well tell them you lost the phone and keep your cracked one for Battery and what not. Even a good back up phone.
Sent from my SGH-M919 using xda app-developers app
tylerholbrook said:
Yup. If you broke your screen you are paying the 180 or whatever for a new phone. May as well tell them you lost the phone and keep your cracked one for Battery and what not. Even a good back up phone.
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
It will not work as a backup phone. The IMEI will be blocked.
Also, while I get what you are saying and understand you are trying to suggest the most cost effective way to do something....what you are suggesting is insurance fraud and could be a felony.
Im not judging you because I agree the insurance company is dumb for making it advantageous to lie aboit what happened to a phobe. Im just saying you are advocating a crime. XDA tends to prefer that you don't do that here.
Sent from my SGH-M919 using xda app-developers app
Skipjacks said:
It will not work as a backup phone. The IMEI will be blocked.
Also, while I get what you are saying and understand you are trying to suggest the most cost effective way to do something....what you are suggesting is insurance fraud and could be a felony.
Im not judging you because I agree the insurance company is dumb for making it advantageous to lie aboit what happened to a phobe. Im just saying you are advocating a crime. XDA tends to prefer that you don't do that here.
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
I didn't meant to promote insurance fraud. I just always at least keep battery and when micro sim cards came with the phone 4 years ago. Figured paying 180 for a new phone should cover that but I get what you mean
Sent from my SGH-M919 using xda app-developers app
elflip88 said:
Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Thank you. I knew I wasn't looking for a warranty exchange cuz I cracked the screen too... So I knew I was gonna have to file a claim, and it does cover whatever you do to it, so it does make sense that messing with the system like that wouldn't matter. Thanks again. I don't even run custom roms, the s4 rooted is fine too me.
Sent from my Samsung Galaxy S4 using xda premium