Hello everybody, I'm not sure where exactly to post this nor what thread I could search for, as I think my situation is slightly unique and I'm very much confused and concerned.
Just a bit of background, I recently purchased a Galaxy Nexus from Verizon, which has been performing beautifully. I unlocked/rooted immediately, flashed the latest MIUI and franco kernel, and have been enjoying my phone since! Yesterday, however, after failing to successfully update my ROM (forgot to wipe data before the flash and was too lazy to make backups), I reloaded my nandroid and just figured I would rest on my previous version, as it was running fine before.
Today, I found out three of my contacts received calls from me which I did not make, and do not show up on my phone records. I might have dismissed this as some sort of phantom calling, or honestly maybe even butt-dialing, except for the fact that these individuals claimed I spoke to them and said unusual things along the lines of a prank call. During this time, I was at work and my phone was safely in my pocket the entire period in question.
Now, I have absolutely no idea what happened and no idea where to start looking; as such, I'm turning to what I think is an experienced XDA community to perhaps shed some light onto this? I don't want to jump to an extreme conclusion and say that my phone was somehow "hacked," as I don't even know if it's possible that you can hack a phone to call? Or is there any way for someone to make a call that shows up as my phone number on a contact's phone in another fashion? Again, any sort of information would be helpful, and any sort of solution or preventative measure would be even more appreciated.
Thanks in advance!
It could be a rouge app you installed that have permission to place call without your permission. What app did you installed recently?
Pressed from my Maguro
Mach3.2 said:
It could be a rouge app you installed that have permission to place call without your permission. What app did you installed recently?
Pressed from my Maguro
Click to expand...
Click to collapse
I've installed Serve, Documents to Go, and Google Now for ICS from XDA! I actually did google some more, I see that it's possible someone spoofed my number? I don't really know. If it doesn't continue, it won't be a problem, but I'm concerned more malevolent calls may occur.
It's completely possible that someone spoofed your number, there are numerous websites that allow you to do so.
Sent from my Galaxy Nexus using xda app-developers app
It's certainly possible that apps can dial numbers or send text messages. I've yet to come across one that actually tries to have a conversation with the person it's calling however.
Sound more probable the number was spoofed, like someone already stated.
If you want to feel safe about your phone, wipe everything and reflash factory images. No rogue app will survive that.
Sent from my Galaxy Nexus using Tapatalk 2
I'd say go a bit further, re-lock & unlock the bootloader and then flash a factory image. Everything inside the phone has been nuked then.
Thanks for all the replies everyone,
I think I shall do as suggested and reflash a stock ROM at the very least, as a precautionary measure even though I actually am fairly certain my number was just spoofed, due to a certain pattern in the people who were called.
Thank you all for at least quelling my worries that something more serious had occurred.
Related
Let me start this question with a big thanks to all the developers/etc. out there. The work being done is AMAZING!
I am a new "rooter", but learning fast. I am running Cyanoginger 1.1 on my MT3GS. I have noticed a few things that aren't quite right, and I am unsure if they are related to each other, or to Cm 6.1.1, or ~ginger 1.1, or...
1. Incoming phone calls seem to sporadically go to voicemail instead of the phone. My phone can be sitting on my desk with full bars, I'll call my phone from my desk, it'll ring once or twice and jump to voicemail (nothing shows up on the MyTouch). I'll call again 10 seconds later, and it goes to my phone. Very sporadic (maybe 1 in 20 calls?)
2. My phone number shows Unknown in Settings > About phone > Status. I read in a few forums that this may be the case untill you place/receive a call, but mine is still showing unknown.
3. My market purchases are no longer integrated with carrier billing. It's asking for a credit card instead of automatically billing me at T-Mobile.
Like I said, I'm a noob at rooting/modding, but I learn quick Any help with these issues would be greatly appreciated!
qjudge said:
Let me start this question with a big thanks to all the developers/etc. out there. The work being done is AMAZING!
I am a new "rooter", but learning fast. I am running Cyanoginger 1.1 on my MT3GS. I have noticed a few things that aren't quite right, and I am unsure if they are related to each other, or to Cm 6.1.1, or ~ginger 1.1, or...
1. Incoming phone calls seem to sporadically go to voicemail instead of the phone. My phone can be sitting on my desk with full bars, I'll call my phone from my desk, it'll ring once or twice and jump to voicemail (nothing shows up on the MyTouch). I'll call again 10 seconds later, and it goes to my phone. Very sporadic (maybe 1 in 20 calls?)
2. My phone number shows Unknown in Settings > About phone > Status. I read in a few forums that this may be the case untill you place/receive a call, but mine is still showing unknown.
3. My market purchases are no longer integrated with carrier billing. It's asking for a credit card instead of automatically billing me at T-Mobile.
Like I said, I'm a noob at rooting/modding, but I learn quick Any help with these issues would be greatly appreciated!
Click to expand...
Click to collapse
The unknown number thing has to do with cm6.1.1. It shouldn't affect you anyway. For the first issue, probably t-mobile issue, neither your phone nor your ROM. Happens to me on all my phones, even my dumbphones.
The market thing is something that you give up when you flash a custom ROM. I think there might be something that can tie market to your tmobile account, but I can't find it again, it was mentioned in a thread recently.
Thanks for the quick response!
On points 2 and 3, I guess that's just the way it is. Little things, I can definitely deal.
On the first point, I just want to make sure this isn't happening because of how I flashed new roms, or how I upgraded the radio, etc.
FWIW, here's the process I used:
- rooted phone with adb/file copy, etc., etc.
- booted to ESPRIMG.zip (oops, rebooted, no backup of system!)
- booted to Clockwork
- cleared data, cleared cache, flashed CM 6.1.1, flashed gapps, rebooted
- went back to clockwork flashed radio from 7.07.(????) directly to 7.09.35.10, rebooted
- "stumbled" across Cyanoginger 1.1...
- booted to Clockwork, cleared data, cleared cache, flashed to Cyanoginger 1.1
The phone prior to rooting never had any issues receiving calls, but who knows, maybe it's because I'm staring at it, maybe it's solar flares, maybe I've angered the cell phone gods...ok, humor's "off" a bit today
If you have any further thoughts, let me know; otherwise thanks for your help! I really appreciate it!
Yeah that all sounds right. I haven't ever had issues with my phone number showing up, it seems to only happen to some people, and like you said, normally it goes away after placing or receiving a call. Who knows. I don't think it affects any apps though. I could be wrong about that, not sure. It might be your sim card, which would explain some calls not going through as well.
I know there is a way to tie the market to your t-mobile account, I just can't remember at the moment. I googled around, couldn't find anything. I think it's called market fix or something rather. I could be thinking of something else though. Frankly I like paying with my debit card better, it was never a huge deal for me, so I never thought too much into it.
MusicMan374 said:
I know there is a way to tie the market to your t-mobile account, I just can't remember at the moment. I googled around, couldn't find anything. I think it's called market fix or something rather. I could be thinking of something else though. Frankly I like paying with my debit card better, it was never a huge deal for me, so I never thought too much into it.
Click to expand...
Click to collapse
I know exactly what you're talking about... I just can't seem to find it either. It was in a thread recently, like you said.
Maybe it's just vanished
I'm gonna keep searching though.
EDIT: So I was starting to flip out, cause I could not for the life of me find the thread...
But I decided to go to my phone and see if maybe I could just find the app in the market. Then I saw that I had already searched for it before, because I actually have the same issue. I just never downloaded it and tested it out.
It's called "Market Enabler"
I'm going to download it now and test it myself.
EDIT 2: Or maybe that's not it. I don't know, I can't seem to figure it out. Maybe MusicMan can take a look? I could have sworn this was an app suggested for that, but it just looks like it makes it so you can see apps that aren't on certain carriers.
SefEXE said:
I know exactly what you're talking about... I just can't seem to find it either. It was in a thread recently, like you said.
Maybe it's just vanished
I'm gonna keep searching though.
EDIT: So I was starting to flip out, cause I could not for the life of me find the thread...
But I decided to go to my phone and see if maybe I could just find the app in the market. Then I saw that I had already searched for it before, because I actually have the same issue. I just never downloaded it and tested it out.
It's called "Market Enabler"
I'm going to download it now and test it myself.
EDIT 2: Or maybe that's not it. I don't know, I can't seem to figure it out. Maybe MusicMan can take a look? I could have sworn this was an app suggested for that, but it just looks like it makes it so you can see apps that aren't on certain carriers.
Click to expand...
Click to collapse
It could just be that we were thinking of something else and such an app doesn't exist. I'll look some more when I get home
Sent from my T-Mobile myTouch 3G Slide
Well, I "stumbled" across the solution to #2. As far as I've heard from others so far, it's purely cosmetic, but...
Go to Settings > Call Settings > Additional Settings > My phone number and enter the number. Now when you go to Settings > About phone > Status it will show the number you entered.
Again, this may be purely cosmetic, and I've noticed if you reboot, the setting gets wiped. Strange...but there you go...
Sorry to bring up this issue back up but I just recently Rooted my phone as well and am having the same problem with sporadic calls not coming to my phone.
For example, last night my father told me that he tried to call me at least 3 times in a row and it would go straight to voicemail, however today he called me (like 2 mins ago) and the phone rang as normal. Heres what I've noticed on the phone:
-the phone will drop all bars sporadically for no apparent reason, as I have never had any service issues in my house.
-it does this when its been idle for a couple of minutes and as soon as I wake it up it will show 0 bars then jump to the normal 2-3 I usually get at my place.
-whenever the bars drop to 0 my 3g/HSPA service will still show as normal
I'm not completely new to Rooting (Rooted my original G1), however my last experience with it was back on CM4.1 on my G1, so there may be a o couple of things I missed
Thanks in advance for any help!
Hi, I've a similar problem: on outgoing calls anyone on any phone is able to see my number, they always get calls from "unknown" from my phone. I use wolfbreak's rom with cyanogen and I've allready set in the settings the option to show my number on outgoing calls, but doesn't work. how can I do?
Tony84 said:
Hi, I've a similar problem: on outgoing calls anyone on any phone is able to see my number, they always get calls from "unknown" from my phone. I use wolfbreak's rom with cyanogen and I've allready set in the settings the option to show my number on outgoing calls, but doesn't work. how can I do?
Click to expand...
Click to collapse
had this prob too even if u set it in cm you still have to call your carrier to get them to make you number show
I jumped the gun the other day and installed "Temple Run", but it was the just the latest 'fake' version: When I went to go uninstall it, I noticed two additional apps that it must've auto-installed as well (some TV streaming app and some 'rate it' app). I immediately uninstalled them as well, and never used either of those apps whatsoever.
Ever since then, I've been getting a BUNCH of random calls (from two different local area codes) from numbers I don't know. I was curious about them, so I looked them up: Every single one of them is a Harshad number.
I don't know what to do:
I haven't answered one yet, but somehow, someway, it seems like they're trying to get more information.
Btw, I know it's from installing that fake app because I actually put it on my girlfriend's phone too, and she just started getting the same random calls too.
Anybody else dealt with this, or know of anything I can do? ( I really don't wanna change my number: I've had it for about 10 years).
Help!
Do a full wipe and then register on the National No Call list.
That's a bummer to hear.
Personally, i'm a bit surprised that so many people (in the news-blog-osphere) are falling for the fake-version scam, with this app.
I've played it and I don't see the hype. Literally boring as f*ck.
Sent from my calculator watch.
Explain what you mean about it being a "Harshad number?"
And when did you install it on your girlfriend's phone versus yours? I'm not convinced that that alone is proof that it was a result of installing the app.
Even so, I can't imagine what help we could provide. There's nothing software-related you can do to get someone to stop calling you. But I imagine after a little time with no results they'll give up.
first odin a full stock tar.
then do a ##786# reset. you need msl for this.
786 reset WILL wipe your internal storage(not SD card).
format sd card for good measure. backup only files you know are safe.. pics.. etc.
hopefully your number isn't on some sort of list.. its possible there's a background service sending sms etc.. the wipe should take care of it all. it may be extreme.. but better safe than sorry
TurboFool said:
Explain what you mean about it being a "Harshad number?"
And when did you install it on your girlfriend's phone versus yours? I'm not convinced that that alone is proof that it was a result of installing the app.
Even so, I can't imagine what help we could provide. There's nothing software-related you can do to get someone to stop calling you. But I imagine after a little time with no results they'll give up.
Click to expand...
Click to collapse
A harshad number, by definition, is any number whose sum of total digits is evenly divisible into the original number.
When dealing with harshad numbers that are phone numbers, they are free, untraceable numbers that are commonly used by scammers/phishers to get your personal information.
I installed the app on her phone about two minutes after I put it on mine: she was leaving for work, and I hadn't even run the app on my phone yet: neither of our phones have ever had the issue before...so I'm convinced it was from installing it.
autoprime said:
first odin a full stock tar.
then do a ##786# reset. you need msl for this.
786 reset WILL wipe your internal storage(not SD card).
format sd card for good measure. backup only files you know are safe.. pics.. etc.
hopefully your number isn't on some sort of list.. its possible there's a background service sending sms etc.. the wipe should take care of it all. it may be extreme.. but better safe than sorry
Click to expand...
Click to collapse
Correct and a nightmare. Sorry dude. I mean the damage is done in some ways.
Sent from my SPH-D710 using XDA App
Sorry for the shameless self promotion. But my Security app Root Defense has been thoroughly tested on the Nexus 7 and unlike any other security app out there, it will allow you to continue to track your phone even if it gets wiped or a hard-reset by a thief.
It's almost impossible to lose your phone and it's completely free.
It requires that your phone be rooted (as most peoples are on XDA)
Please try it out and rate and comment on Google Play if you like it.
The Google Play page can be found here:
https://play.google.com/store/apps/details?id=com.unfairware.rootdefense&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS51bmZhaXJ3YXJlLnJvb3RkZWZlbnNlIl0.
The XDA homepage can be found here:
http://forum.xda-developers.com/showthread.php?t=1775488
chetstriker said:
Sorry for the shameless self promotion. But my Security app Root Defense has been thoroughly tested on the Nexus 7 and unlike any other security app out there, it will allow you to continue to track your phone even if it gets wiped or a hard-reset by a thief.
It's almost impossible to lose your phone and it's completely free.
It requires that your phone be rooted (as most peoples are on XDA)
Please try it out and rate and comment on Google Play if you like it.
The Google Play page can be found here:
https://play.google.com/store/apps/details?id=com.unfairware.rootdefense&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS51bmZhaXJ3YXJlLnJvb3RkZWZlbnNlIl0.
The XDA homepage can be found here:
http://forum.xda-developers.com/showthread.php?t=1775488
Click to expand...
Click to collapse
Does it try to connect to every available wifi network around it? Like if it's not connected after being stolen and detects a wifi network will it connect to it and send data?
atticusmas said:
Does it try to connect to every available wifi network around it? Like if it's not connected after being stolen and detects a wifi network will it connect to it and send data?
Click to expand...
Click to collapse
No, but thanks for the suggestion. It currently caches data offline and as soon as a WiFi or cellular connection is made, the application uploads the data.
This is fantastic
Would it be possible to log which apps are used on the device?
I'm currently trialling Airwatch for a project I'm working on for a fleet of phones and tablets. From what I've tested so far, I'd like to recommend a switch to your solution.
Looks pretty cool. I just bought Cerberus, but would give this a go if I hadn't done that.
Sent from my Nexus 7 using Tapatalk 2
I'm still a fan of lookout
Sent from my Nexus 7 using Tapatalk 2
This looks very impressive!
What I want to know is HOW does it work??
Billy
Sent from my Nexus 7 using Tapatalk 2
looks like a good product. Will give it a try. Contrary to what you have said, other apps CAN survive a system reset or wipe of the phone. you can also embed Cerberus in the rom so that it survives a system reset and you can also hide it and make it look like a system app in the tasks list.
What i like about this product though is how it can track calls, and sms etc. Though this does obviously raise some privacy concerns with all this info being stored on a third party server.
Sent from my Nexus 7 using xda premium
---------- Post added at 11:10 AM ---------- Previous post was at 11:06 AM ----------
Jeepfreak, It embeds itself in the system so that it is treated as if it is a program that came with the phone or tablet. In effect, it injects itself into the rom of the phone (hence the need do root to install). this way out will still be they if you reset the phone.it will not survive the rom being replaced though i assume, which is the same limitation on other apps of this type.
Sent from my Nexus 7 using xda premium
Im a fan of lookout, had no problems but my trial is running out and not sure how good the free version is.
uberNoobZA said:
does obviously raise some privacy concerns with all this info being stored on a third party server
Click to expand...
Click to collapse
I'd rather have my device stolen and wiped than trust a third party.
At £200 the N7 is almost disposable.
Looked at the title and thought... Avast... happy with it, and have no plans on losing something this big. I have mine in an auto on/off case. If the secret code isn't entered in 15 seconds, my N7 starts smoking and disintegrates.
New version just released, check our main thread for details.
http://forum.xda-developers.com/showthread.php?t=1775488
Version 3.1 released!
Change log includes:
* Fix for calls not being recorded bug
* Fix for auto-update can cause auto-uninstall of itself.
* Fix for phones not attaching after install
To ensure your auto-updater is working probably and you weren't affected by the auto-uninstall of program from update bug, please download the latest version from our first post or directly from the market.
Cerberus does the same and has longer history.....so many features....
maysider said:
Cerberus does the same and has longer history.....so many features....
Click to expand...
Click to collapse
No it doesn't, Cerberus tries to save money by not having a database store your information. This is one of the major differences.
What this means to the end user is the following:
If your battery is dead or the phone is off, you cannot see where your phone was a little while ago or see any of your logs. The map will show the location of the last time you manually told it to check and logs will only pull if the device is on.
Root Defense Keeps a copy online and automatically updates background info. This means you'll be able to see where it was right before the battery died or was turned off. Also, all the logs would still be available to look at.
Another major difference is that Cerberus only sends a copy of your SMS or calls logs where Root Defense records them in real time. This is pretty major because if I have Cerberus on my kids phone and they call or text someone they shouldn't, they just have to delete the message of call log and Cerberus would never know. With Root Defense logs can't be wiped.
This is useless, unless your N7 is taken back to a wifi hotspot you have previously allowed it's not going to report back.
Nice idea but only useful for phones
If I stole a N7 the first thing I would do is wipe the rom.
This will only catch a complete idiot and you would be one too for letting your N7 out of your sight.
No security software of this type will be any good unless CWM finally gets password locking.
Shame on the OP for spamming his app when he's already got a dedicated thread for it.
hoosbude said:
This is useless, unless your N7 is taken back to a wifi hotspot you have previously allowed it's not going to report back.
Nice idea but only useful for phones
If I stole a N7 the first thing I would do is wipe the rom.
This will only catch a complete idiot and you would be one too for letting your N7 out of your sight.
No security software of this type will be any good unless CWM finally gets password locking.
Shame on the OP for spamming his app when he's already got a dedicated thread for it.
Click to expand...
Click to collapse
That is pretty harsh, the OP can post anywhere it is appropriate.. and this is one of those places. Also, you overestimate the intelligence of criminals- half of the people on XDA can't flash a rom, why would a random criminal know how? How to go into settings and perform a full wipe maybe.. but that would leave the software on the device.
Eventually they will connect to internet.
Cerberus and avast (and other apps I am sure) can also survive wipe / hard reset. As long as the rom is not flashed, the app stays installed. Cerberus stores very little data which is why it has a once off cost only.
Different pricing models provide different services. At their core, all of these types of apps do pretty much the same thing, but let's try and stick to the facts when saying which can and which can't do things.
Sent from my Nexus 7 using xda premium
So I left the office to walk to the train station, with my phone in my pocket. The phone is completely stock, unrooted, with a pin lock screen, per corporate IT standards.
I pull out my phone at the train station, and notice it is rebooting. Weird, I think, but it's happened before so I didn't think much of it. But when it finishes booting up, I notice that the lock screen is different with no pin pad. I unlock, and see that the phone has done a hard reset, and wiped everything. I have now lost a bunch of important text messages and call logs, as well as all my settings.
I am beyond livid right now, and honestly feel like ripping someone at Samsung and/or Sprint's head off.
That being said, I am afraid to touch anything, in case there is a way to undo this. I tried doing some searching, but couldn't come up with anyone with the same issue on this phone.
Can anyone speak to why this happened and if I'm totally screwed?
sometimes when phones are stolen the original user if they have the right apps installed they can do a remote wipe.... although I have no explanation of what happen to your phone though
Sent from my SPH-D710 using Tapatalk 2
im0rtalz said:
sometimes when phones are stolen the original user if they have the right apps installed they can do a remote wipe.... although I have no explanation of what happen to your phone though
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Well I bought this phone directly from a Sprint store, so can't imagine that would be it... I thought maybe for some reason the Good app (what I use for work) could have been used to initiate a remote wipe, but there's no good reason that tech would have done that without consulting me.
Chief85 said:
Well I bought this phone directly from a Sprint store, so can't imagine that would be it... I thought maybe for some reason the Good app (what I use for work) could have been used to initiate a remote wipe, but there's no good reason that tech would have done that without consulting me.
Click to expand...
Click to collapse
Check with your IT folks and make you're an isolated case. If you are, then they, or Sprint need to provide an answer.
We set those permissions on personal devices (not company owned) , and if the user agrees to access company resources, and if you haven't subscribed or installed a third party app for your own protection, then it narrows it down.
There are documented restarts on the Sprint active issues page but not seeing any hard resets on its own..
MoHoGalore said:
Check with your IT folks and make you're an isolated case. If you are, then they, or Sprint need to provide an answer.
We set those permissions on personal devices (not company owned) , and if the user agrees to access company resources, and if you haven't subscribed or installed a third party app for your own protection, then it narrows it down.
There are documented restarts on the Sprint active issues page but not seeing any hard resets on its own..
Click to expand...
Click to collapse
I just gave them a ring, and they said that absent me reporting the phone stolen/missing, or termination of employment, they would never initiate a remote wipe without first consulting me. God help the Sprint person that has to deal with me in 5 minutes.
you could have a bug in your software do a factory reset.
Sent from my SPH-D710 using Tapatalk
---------- Post added at 11:53 PM ---------- Previous post was at 11:51 PM ----------
no way you could bring it back unless you had software backuping to your sd card or a server. So start using something like evernote and dropbox and ect..... .
Sent from my SPH-D710 using Tapatalk
actually if your sms were being stored on your internal storage you might be able to retrieve it with sms recovery for windows
My good friend is going through a divorce and has a serious issue. Her ex husband somehow knows when she calls anyone, and then he calls them threatening them. Before you tell us to call police its been done, but he continues. He has no access to billing, or the account online. I was going to offer to wipe the phone, but I was told that the sprint store did it for her and its not an app on the phone. Is there a hidden app that I dont know about? I can root and re-rom the phone if needed.
thanks for your help.
Junkyardspecial said:
My good friend is going through a divorce and has a serious issue. Her ex husband somehow knows when she calls anyone, and then he calls them threatening them. Before you tell us to call police its been done, but he continues. He has no access to billing, or the account online. I was going to offer to wipe the phone, but I was told that the sprint store did it for her and its not an app on the phone. Is there a hidden app that I dont know about? I can root and re-rom the phone if needed.
thanks for your help.
Click to expand...
Click to collapse
I feel sorry for your friend!!! First make sure your friend and friend's let the cops know everytime he does this! Second don't trust Sprint store people to wipe phone completely, do it yourself!!! Also check the removable sd card and maybe format it just in case the app he is using is installed there (I am not aware of any app to do what he is able to do if it is even an app). You can also try reinstalling the factory rom to make sure all is gone from the phone. Also, when you first start the phone up and sign into google account, make sure to uncheck the bring apps and settings to phone option!!! Only other things i can suggest is talk with sprint and see what they can do on their side to see if they can catch him and how he is doing it, then maybe change phone and number and maybe if possible, carrier. Good luck with your friend and for her!!!
montecarlo5 said:
I feel sorry for your friend!!! First make sure your friend and friend's let the cops know everytime he does this! Second don't trust Sprint store people to wipe phone completely, do it yourself!!! Also check the removable sd card and maybe format it just in case the app he is using is installed there (I am not aware of any app to do what he is able to do if it is even an app). You can also try reinstalling the factory rom to make sure all is gone from the phone. Also, when you first start the phone up and sign into google account, make sure to uncheck the bring apps and settings to phone option!!! Only other things i can suggest is talk with sprint and see what they can do on their side to see if they can catch him and how he is doing it, then maybe change phone and number and maybe if possible, carrier. Good luck with your friend and for her!!!
Click to expand...
Click to collapse
Thanks montecarlo, I am going to try all that. I just wasnt sure if anyone knew of this being possible before.
Never heard of this one, but i would suggest everything that's been suggested and get her number changed.
Also is the account in both of their names? If so he can easily get access to it with a phone call.
Sent from a planet far far away.
@Junkyardspecial...it sounds like your friend's soon-to-be-ex has may have cloned or hacked her phone. I agree with montecarlo5...you should wipe the phone yourself. If issues still persist, you can run a test of sorts. Have your friend call her phone from a different phone and make several calls over the course of a few days. Make sure it's a number that her stalker isn't familiar with so it would likely pique his interest. See if he bites and calls the number back and attempts to harass her. Document everything! If he does take the bait, try and record the call. Take all of your documentation to the police and you may also want to contact Sprint and see what other measures can be taken if you thing your friend's phone has been hacked/cloned.
What a terrible thing to have to deal with. Good luck to your friend