I can't see my files or pictures when connected to PC, help!!! - T-Mobile, Samsung Galaxy SIII

OK this is driving me crazy, when I connect my phone to my PC (Win 7) and go to my phone files they all look empty, I click on DCIM and choose camera all my pictures are there but I can't see them they don't popup automatically like they use to, the only way I can browse through my pictures is by opening them up individually, I tried the same thing with my old Galaxy S Vibrant and it works just fine I can see all my files and the contents without me opening them up, so I know there is nothing wrong with the computer. I tried different data cables original and others again with no luck, does anyone have any idea what is wrong with my phone, please help.

Can you post a screen shot so that we have a better idea of what you are talking about?

sebmw said:
OK this is driving me crazy, when I connect my phone to my PC (Win 7) and go to my phone files they all look empty, I click on DCIM and choose camera all my pictures are there but I can't see them they don't popup automatically like they use to, the only way I can browse through my pictures is by opening them up individually, I tried the same thing with my old Galaxy S Vibrant and it works just fine I can see all my files and the contents without me opening them up, so I know there is nothing wrong with the computer. I tried different data cables original and others again with no luck, does anyone have any idea what is wrong with my phone, please help.
Click to expand...
Click to collapse
I have the same issue extremely intermittently. The only resolution I have discovered so far is to disconnect and reconnect the phone to the PC.

forgot2wipe said:
Can you post a screen shot so that we have a better idea of what you are talking about?
Click to expand...
Click to collapse
I attached screenshots check it out

I just connected my S3 to see if mine did the same thing, and it does. I think that the problem is that the phone connects to the computer using MTP and not mass storage. Here's a link with some one else that had the same problem.
http://forum.xda-developers.com/showthread.php?t=1408634

Thanks for the reply, I'm kinda glad to know it's not just me that can't see any thumbnails, can someone else confirm that these devices don't load any thumbnails...

Damn it man, I can verify I have the same damn problem. Followed the link posted and nothing in there was helpful. If ANYONE has a link or answer please post. It would be most appreciated. Meanwhile i'm going to start researching the issue, if I find a solution I will post.

saldebot said:
Damn it man, I can verify I have the same damn problem. Followed the link posted and nothing in there was helpful. If ANYONE has a link or answer please post. It would be most appreciated. Meanwhile i'm going to start researching the issue, if I find a solution I will post.
Click to expand...
Click to collapse
I can't believe a flagship devise like this can be this low tech, I have over 500 pictures in the camera folder how can I see the pictures I took recently on my PC if thumbnails won't load up, I hope the next update will address this problem and fix it.

Well I found some information in the link below. However every time you reboot you have go thru the process again and it is only for the external sd card. You are right this is extremely sad for FLAGSHIP DEVICE, I guess I am lucky I dont have that many pictures and dont take that many pictures that I can manage them thru the device.
http://forum.xda-developers.com/showthread.php?t=1785243&highlight=mass+storage

The solution I found
This might not be the solution you are looking for, but it fixed it for me!
Basically, if your screen is locked when you connect your handset to your computer it will not read the files. Simply unlock your screen before connecting and they should come up...
If you think about it this is actually a pretty good security feature, but pretty confusing if you are not aware of it.
Hope this helps, I set up an account just to answer this so I hope it was worth the effort! haha. :victory:

dohmcgee said:
This might not be the solution you are looking for, but it fixed it for me!
Basically, if your screen is locked when you connect your handset to your computer it will not read the files. Simply unlock your screen before connecting and they should come up...
If you think about it this is actually a pretty good security feature, but pretty confusing if you are not aware of it.
Hope this helps, I set up an account just to answer this so I hope it was worth the effort! haha. :victory:
Click to expand...
Click to collapse
He can see the files.. His issue is that thumbnails aren't generated... which I think is the issue for every gs3.

the same but quite different
i have connected my asus memopad hd7 to the pc , and i selected as MTP , but i can only view picture files only , example : zoompictures , pictures and music. Used to be , i can view all my files from a till z .. now i am stuck with that i tries PTP also nothing.. no files like bluetooth and etc.. someone please help me. really appreciate it!
regards!

invalidlinks said:
i have connected my asus memopad hd7 to the pc , and i selected as MTP , but i can only view picture files only , example : zoompictures , pictures and music. Used to be , i can view all my files from a till z .. now i am stuck with that i tries PTP also nothing.. no files like bluetooth and etc.. someone please help me. really appreciate it!
regards!
Click to expand...
Click to collapse
Wrong forum. Find the forum for your device and ask there. This is for the GS3 only.
Sent from my SGH-T999L using Tapatalk 4

Related

MTP stop working... Help!!

Guys.. I have a problem >.<
I was copying my music files across in MTP mode and suddenly it stop functioning. I cant copy anything on to my GN anymore. I try switching to PTP mode but same problem.
I can view the file on GN fine but I cant copy anything now. Any help please >.<
Note: I just finished copied 2 albums and that is it so my storage is not full.
had the same problem!
try not to copy & paste multiple files at once, rather copy whole folders!
at least it worked for me. I read about this problem somewhere else.
It just plain does not work. You would think that due to the lack of USB mass storage, Google, Samsung - whoever would have refined the MTP, but it's totally hit or miss. Do yourself a favor and get Airdroid from the market. It's free, and it works. Pretty damned dissapointing for a $700 phone.
randypurcz said:
It just plain does not work. You would think that due to the lack of USB mass storage, Google, Samsung - whoever would have refined the MTP, but it's totally hit or miss. Do yourself a favor and get Airdroid from the market. It's free, and it works. Pretty damned dissapointing for a $700 phone.
Click to expand...
Click to collapse
Get what from market?
vosszaa said:
Get what from market?
Click to expand...
Click to collapse
Airdroid
Sent from my HTC Sensation using Tapatalk
foxehkins said:
Airdroid
Sent from my HTC Sensation using Tapatalk
Click to expand...
Click to collapse
Oh sorry i was reading "Andriod" the whole time lol
So... is my phone defective?
vosszaa said:
Oh sorry i was reading "Andriod" the whole time lol
So... is my phone defective?
Click to expand...
Click to collapse
I don't think so, lot's of people with issues. I think you will find Airdroid much faster than USB anyway.
That is really freakin annoying. This afternoon I transfered Gigs of Music, now it won't even let me copy pictures. I un- and reinstalled drivers, rebooted both PC and phone, still nothing. Can't even use Airdroid as I don't have a WiFi network here.
Yeah, I agree, MTP has been nothing but buggy for me as well. Sometimes it shows some folders, sometimes it shows them all. Same with files.
I just did a little learning about MTP http://en.wikipedia.org/wiki/Media_Transfer_Protocol interesting read. I wonder who is to blame for the bugginess, the host (initiator) or the device (responder)?
For me Unfortunately, MTP application has stopped problem is solved !!!
Read my post #6, problem is solved !!! very minor point but we tend to overlook it...
http://forum.xda-developers.com/showthread.php?t=2547187
Do vote me Thanks if your problem is solved...:good:

[Q] MTP Thumbnails?

okay, maybe i'm insane, or theres something wrong with my computer, but anytime i connect my Gnex, picture thumbnails never load.
this is the most annoying thing in the world. I wanted to go through my icons and erase some since doing it in the gallery is a lot harder, and no thumbnails load.
even for the camera images, so i can't even tell what image i'm trying to get if i want to move my pictures from the phone to the computer.
i've desperately searched google for MTP Thumbnails and found nothing. so i'm really hoping someone here can help.
wow almost 12 hours and nothing? no one plugged their phone into a PC in 12 hours and could check. not hard.
I can't see any thumbnails either on my Nexus. I was just doing an internet search on this issue and haven't found anything yet.
thanks for the reply, well i'm kinda glad to know it's not just me.
i spent well over an hour doing google searches for MTP thumbnails and found nothing. hope somehow theres a way to enable them because it's really a pain in the ass
neok44 said:
thanks for the reply, well i'm kinda glad to know it's not just me.
i spent well over an hour doing google searches for MTP thumbnails and found nothing. hope somehow theres a way to enable them because it's really a pain in the ass
Click to expand...
Click to collapse
wth???!!! This is practically the only Google search that even comes close to describing my issue where my Samsung Tablet connects MTP (whateva THAT is) & won't show thumbnails... and this post is almost 6 months old... what is up?! i KNOW other ppl are having this issue, why is there so little info regarding this? Anyone?
ty!
Ms D
Ms.Dummbunny said:
wth???!!! This is practically the only Google search that even comes close to describing my issue where my Samsung Tablet connects MTP (whateva THAT is) & won't show thumbnails... and this post is almost 6 months old... what is up?! i KNOW other ppl are having this issue, why is there so little info regarding this? Anyone?
ty!
Ms D
Click to expand...
Click to collapse
I can and i do delete pictures from my comp
Galaxy Nexus AOKP m5 Franco kernel m3

[Q] Media files randomly disappear when connected as usb disk mode.

I havent yet found any solutions to this problem and decided to ask here.
This happens at only Sense based roms!
When I connect my phone as usb disk drive to pc and than back %90 of the time my media files randomly disappear. Many of my music files gone missing and my selected rimgtone / alarm etc mp3 also returns to defaults. Videos photos randonly hidden from system as well.
The files are there but android os cant access them. Only way is using an app like SDRescan this solves the problem until I connect the phone again to transfer files...
Please I have tried everything from formatting the sdcard with fat32 again to searching for .nomedia hidden files etc etc. No solution worked yet.
Again only Sense roms do this. I used MIUI and CM7 too they didnt have this behaviour I never loose any files like this.
Extra info: My phone went to service and mainboard changed and the same thing is happeneing so I have no reason to belive it is about the phone.
Only Suspect: SDCard. (The default one that comes with the phone) But it is not really a strong suspect. Cause it works in other roms.
Anyone has any solution? This is driving me crazy and I want to use my phone with Andoroid revolution HD rom.
Any help is appreciated.
123 hits and noone has any idea?
Could be something related to mediaserver...Nothing comes in mind as I'm playing paintball right now. Does this happen on all sense ROM's, (2.x - 3.x) or ARHD in particular?
Sent from my DZ.
Oh god an answer finally!
Ok this is my history with Desire Z:
bought phone:
Stock Froyo -problem
upgrade:
Stock Gingerbread - problem
rooted:
CM7 : no problem
MIUI (bulletproof) : no problem
lets try sense again after a long time!:
Revolution HD Rom: Problem again!!!
BTW I am not a noob. I have prepared an s-off/root and custom rom guide for the most popular forum in my country and helped a lot of people to root their desire z's.
Running ARevoHD rom with swap and supercharge with out any other problems at the moment.
But this stupid bug is driving me crazy. I gotto run SDrescan app after every time I use my sdcard as a disk.
Eh, sorry for not replying earlier, just came back.
Now, the behaviour you explain is odd. Have you tried logcat and see if there's any relevant output? I'd look for "Mediaserver" first. By the way, have you tried plugging the phone to another computer? I'd try that too.
The behaviour I told you isnt very uncommon. Many people have this problem. HTC answer it by saying "format your sdcard" some people says it fixed theirs. But my problem still goes on. Also I dont know where to and how to look with logcat. This happens when I choose DISK mode when connected with usb. And than when you go back to normal mode mp3's are gone until you rescan.
I cant believe I am the only one having these issues here.
Shameless bump
What brand card do you have? And remember, XDA is not your Tech Support site.
Yeah sometimes I forget this is a developer "only" forum and the residents are usually elite and unforgiving people and not to be disturbed by petty questions of "15 year old boys".
Excuse me for my question and thank you for your help.
I wont be disturbing the forum again.
BTW before the flames:
I respect all the developers here for whom I am very grateful of and I get triple the fun from my Desire Z by the works of them. Thank you.
Aresmar said:
Yeah sometimes I forget this is a developer "only" forum and the residents are usually elite and unforgiving people and not to be disturbed by petty questions of "15 year old boys".
Excuse me for my question and thank you for your help.
I wont be disturbing the forum again.
BTW before the flames:
I respect all the developers here for whom I am very grateful of and I get triple the fun from my Desire Z by the works of them. Thank you.
Click to expand...
Click to collapse
It's not that, it's just the post like this:
Aresmar said:
123 hits and noone has any idea?
Click to expand...
Click to collapse
People come in, they read it, but have no idea how to fix your problem, so they don't reply.
There could be a problem with the rom, where it doesn't mount the card properly. Also what OS are you running, and how do you unplug the phone? Many people ignore the saftey removal warning for flash drives an other devices, but sometimes it could be the culprit. Next time make sure you go through the process to safely remove hardware and xee if it happens again (On Windows, right click the little icon in the bottom right to safely remove, and on mac, drag the 'drive' to the trash bin (which changes to an eject button)
Nothing is changed how I remove my phone from USB. I tried everything and it seems unrelated how I unplug.
Because this happens when I change my phone from disk mode to charge mode even.
ALWAYS the same MP3's are lost I am sure because I change my ringtone to same mp3 everytime and when this happens that ringtone disappears from music player and I cant choose it from ringtone setup screen. So until I rescan my sdcard with an app I cant seem to see those mp3's. There is nothing wrong with MP3's too.
I am not sure if the problem is my SDcard or the general Sense based roms. I am truely lost in this case.
It never happens if I dont connect it to usb and change to disk mode.
My theory :
Somehow the mediaserver who archives the media files forgets half of my files when lost connecttion to sdcard. I dont know why or how.
i used to have the same problem, but it disappeared by it self i don't know how, try formatting it
Oh as I said in my original message I formatted my SD card with fat 32 system and this didnt work at all. I will try again but it is frustrating to backup gigabytes of data froma slow card meh
It is good that I am not the only one I hope to find some reasonable solution to this.

Phone's back from the dead. Any ways to retrieve information that's been formatted?

Hi guys,
anyone's who's read my posts would know my phone died recently due to zero battery and going through the boot loop cycle continuously. After leaving it overnight for 2 days on a iPad charger, it came back on again. My phone's done a hard reset, and I was wondering if there are any softwares available to retrieve the information in it. I know there're tools to retrieve information from hard drives that have been formatted, and would appreciate if any of you know of a tool that can get my photos out of my phone. Thanks in advance.
MCChang said:
Hi guys,
anyone's who's read my posts would know my phone died recently due to zero battery and going through the boot loop cycle continuously. After leaving it overnight for 2 days on a iPad charger, it came back on again. My phone's done a hard reset, and I was wondering if there are any softwares available to retrieve the information in it. I know there're tools to retrieve information from hard drives that have been formatted, and would appreciate if any of you know of a tool that can get my photos out of my phone. Thanks in advance.
Click to expand...
Click to collapse
Well, that greatly depends on how thorough you're hoping this will be. Anything synced through Zune should be available, anything replicated to the cloud should be available (Windows Live ID, if you have an exchange server, Facebook and LinkedIn accounts, etc.) - but any game data is pretty much lost. In general, any applications that store info locally is pretty much lost AFAIK.
There's an application in Marketplace called Reinstaller that identifies apps you've already installed and helps you loop through them to, well, surprise surprise, re-install them. It's quite useful, here's the link in the Marketplace: http://www.windowsphone.com/en-US/search?q=Reinstaller
What other things were you looking for?
eknutson said:
Well, that greatly depends on how thorough you're hoping this will be. Anything synced through Zune should be available, anything replicated to the cloud should be available (Windows Live ID, if you have an exchange server, Facebook and LinkedIn accounts, etc.) - but any game data is pretty much lost. In general, any applications that store info locally is pretty much lost AFAIK.
There's an application in Marketplace called Reinstaller that identifies apps you've already installed and helps you loop through them to, well, surprise surprise, re-install them. It's quite useful, here's the link in the Marketplace: http://www.windowsphone.com/en-US/search?q=Reinstaller
What other things were you looking for?
Click to expand...
Click to collapse
Thanks for the reply. My phone ran out of juice pretty much right after my trip to Taiwan, where I took quite a few photos. I didn't have time to sync it with my computer before it died. It's those photos I wish to retrieve. Any other suggestions?
My buddy who has an iPhone told me that in order to retrieve information from the iPhone, it needs to first be jailbreaked. That way we can bypass the phone's OS and connect to the hard drive directly. Obviously it's a long shot as any software would still need to retrieve what's been formatted over, but I wonder if it holds true in our case as well. Will I need to 'jailbreak' my phone first?
MCChang said:
My buddy who has an iPhone told me that in order to retrieve information from the iPhone, it needs to first be jailbreaked. That way we can bypass the phone's OS and connect to the hard drive directly. Obviously it's a long shot as any software would still need to retrieve what's been formatted over, but I wonder if it holds true in our case as well. Will I need to 'jailbreak' my phone first?
Click to expand...
Click to collapse
Dude you are in the wrong place, as this forum, thread is not for iPhone.....
truffle1234 said:
Dude you are in the wrong place, as this forum, thread is not for iPhone.....
Click to expand...
Click to collapse
He's in the right place, just because this is a Lumia 900 forum doesn't mean he can't use the i-word He has specified that it is possible on the iPhone, and is curious if it can be done on the Lumia. Seems like the perfect place for him to me...
eknutson said:
He's in the right place, just because this is a Lumia 900 forum doesn't mean he can't use the i-word He has specified that it is possible on the iPhone, and is curious if it can be done on the Lumia. Seems like the perfect place for him to me...
Click to expand...
Click to collapse
Thanks again, eknuston.
I did a search online, and came across 2 photo recovery tools, which spelt out were meant for the Lumia 900.
The Stellar Phoenix Photo Recovery
http://android-photo-recovery.com/tutorials/recover-deleted-photos-videos-from-nokia-lumia-900.html
Photo Recovery Pro
http://android-photo-recovery.com/tutorials/recover-deleted-photos-videos-from-nokia-lumia-900.html
Unfortunately, both tools could not recognize our phones in the drive directory. That's when I realized that Windows 7 does not allow our phones to be used as removable drives.
I've since cracked the registry (using this tutorial)
http://www.mobiletechworld.com/2010/11/18/use-your-windows-phone-7-device-as-a-portable-usb-drive/
My computer could recognize the phone, but the directories were empty. So I installed this:
http://www.mobiletechworld.com/2010/11/18/use-your-windows-phone-7-device-as-a-portable-usb-drive/
and I can now access the current files in my phone.
HOWEVER, I STILL AM UNABLE TO RETRIEVE THE ERASED FILES, as the 2 softwares are still unable to recognize the phone as a drive, despite the fact that the file explorer can.
Does anyone have any ideas on what I should do next (other than forget about the files, get a new phone, etc.). Any help will be greatly appreciated. Thanks.
I forgot to mention that 'Computer Management' under Window's Administrative Tools, can't find the phone too. I suspect they're linked..
4th link?
Did you mean for the 4th link to be the same as the 3rd? I am trying to follow your steps to see if I can access my files but I am not sure what did you install in order to see your current files after the registry change. Thanks.
Formatted data recovery
Hi
You can recover formatted data using best media recovery software. Using this software I was able to restore digital data from formatted usb flash drive. So, you can download demo version of this software and check it.
For more details visit the website - unformatdata.com
Hey guys, just stop posting BS about "flash drive recovery"...
Lumia 900 isn't a flash drive and can't be restored this way (it works via Zune drivers, and shows not an actual "drive" but just some "virtual folders").
Finalizing: MCChang, you can't recover lost pics or any other info. And I can give the only one suggestion: next time if you want to keep your pics/info, use clouds (WP7 have ability to automatically upload pictures to the SkyDrive).
sensboston said:
Hey guys, just stop posting BS about "flash drive recovery"...
Lumia 900 isn't a flash drive and can't be restored this way (it works via Zune drivers, and shows not an actual "drive" but just some "virtual folders").
Finalizing: MCChang, you can't recover lost pics or any other info. And I can give the only one suggestion: next time if you want to keep your pics/info, use clouds (WP7 have ability to automatically upload pictures to the SkyDrive).
Click to expand...
Click to collapse
thanks sensboston. I've pretty much resigned myself to it haha
You can recover deleted or formatted files from android phone with this data recovery solution: android phone data recovery
helped me before.

[Q] Creating folders/renaming files from pc freezes explorer

Hello, I am having a problem with my note 3 where if I access it from my computer (through usb 3.0), trying to create folders or rename anything causes the explorer window to freeze without accomplishing anything. I've seen posts about this before on here but without any solution. Does anyone have any idea of what I can do to fix this? Clearly most people do not have this problem. I will update if more information is needed.
I'll add that I am not sure if the problem actually lies with the phone or my computer, however I have never experienced this with anything other than my phone, including of course external hard drives.
WiFi File Transfer can help
chew2 said:
Hello, I am having a problem with my note 3 where if I access it from my computer (through usb 3.0), trying to create folders or rename anything causes the explorer window to freeze without accomplishing anything. I've seen posts about this before on here but without any solution. Does anyone have any idea of what I can do to fix this? Clearly most people do not have this problem. I will update if more information is needed.
I'll add that I am not sure if the problem actually lies with the phone or my computer, however I have never experienced this with anything other than my phone, including of course external hard drives.
Click to expand...
Click to collapse
I have been having the exact same problem with my Note 3, as recently as last night. I connect the device, the computer recognizes it, and I can browse the files/folders, move things around. But if I try to rename a folder, it just freezes. Actually, sometimes it freezes when I try to copy files too. I have no idea why.
I found a way to get around it, but it involves using the WiFi File Transfer app from the Play Store. The app is excellent. You install it, and then just type in the URL it gives you in your web browser. You can do everything you would normally do with your device (transfer files, rename folders, delete files, etc). There's both a free and a pro version. I bought the pro because it was such a useful app. Link below:
https://play.google.com/store/apps/details?id=com.smarterdroid.wififiletransferpro
(Hit the thanks if it was helpful. )
I have always had this problem.
It's something to do with how the phone is mounted to the pc. They changed it a few yrs back.
So I now just use wifi tranfer app. It's fast and I don't have to plug up the phone every time I need a file.
And I think it's freezing because it's re reading the phone and taking to long and timing out or something.
Techngro said:
I have been having the exact same problem with my Note 3, as recently as last night. I connect the device, the computer recognizes it, and I can browse the files/folders, move things around. But if I try to rename a folder, it just freezes. Actually, sometimes it freezes when I try to copy files too. I have no idea why.
I found a way to get around it, but it involves using the WiFi File Transfer app from the Play Store. The app is excellent. You install it, and then just type in the URL it gives you in your web browser. You can do everything you would normally do with your device (transfer files, rename folders, delete files, etc). There's both a free and a pro version. I bought the pro because it was such a useful app. Link below:
(Hit the thanks if it was helpful. )
Click to expand...
Click to collapse
xile6 said:
I have always had this problem.
It's something to do with how the phone is mounted to the pc. They changed it a few yrs back.
So I now just use wifi tranfer app. It's fast and I don't have to plug up the phone every time I need a file.
And I think it's freezing because it's re reading the phone and taking to long and timing out or something.
Click to expand...
Click to collapse
Hmm, interesting. Have either of you tried AirDroid? I haven't tried the software you guys linked yet but judging purely by the play store page, AirDroid looks like it functions and looks better. Anyway, I was aware of that option and AirDroid is what I'm using right now but I still find it annoying to have to switch from one to the other. I was hoping there would be an easy fix.
Am I allowed to make two questions in one thread or should I make another thread?
just user airdroid drag and drop or just dont rename folders
chew2 said:
Hmm, interesting. Have either of you tried AirDroid? I haven't tried the software you guys linked yet but judging purely by the play store page, AirDroid looks like it functions and looks better. Anyway, I was aware of that option and AirDroid is what I'm using right now but I still find it annoying to have to switch from one to the other. I was hoping there would be an easy fix.
Am I allowed to make two questions in one thread or should I make another thread?
Click to expand...
Click to collapse
Yes, I have tried Airdroid a couple of times, as recently as last week. WiFi File Transfer is much simpler to use IMO, which is exactly what I was looking for. But i'm sure that either would work for what the OP is looking for.
mine also does that on PC, have to retry several times till it stops hanging explorer
it's probably this - http://www.gottabemobile.com/2014/0...ote-3-android-4-4-problem-hits-micro-sd-card/

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