Develop Bugs

[Q] How Can I Stop My Evo from Connecting to a Local Airave?

My neighbor has an Airave installed in his house which my Evo is picking up the mobile signal from. Because of the many issues I encounter while I am on that connection (not receiving texts, not receiving voicemails, lag during calls) I do NOT want to be connecting to his Airave at all. I've tried "update profile" and "update PRL" while outside of the range of the Airave, however the problem persists once I enter the vicinity of it again.
I have tried the PRL hack by using Verizon's towers, however that is an unacceptable solution. I have also tried contacting Airave support in hopes of a blacklist option for the Airave, banning my number from connecting but unfortunately there is no such feature. Does anyone have any recommendations or solutions?

I don't know too much about the Airave but I do recall hearing it has a blacklist option. Maybe speak to your neighbor and ask him to block your phone?
Sent from my PC36100 using XDA App

There are different types of femtocells. I would recommend speaking with your neighbor, finding out what type of device he has, and volunteering to perform the necessary research.
At least one model Airave does allow you to prevent specific devices from acquiring signal, but I don't know the model number, or if they all permit this.

Put a thick metal wall between your house and his. Also, if his signal is so bad that he needs an Airave, doesn't that mean your signal sucks as well?

drmacinyasha said:
Put a thick metal wall between your house and his. Also, if his signal is so bad that he needs an Airave, doesn't that mean your signal sucks as well?
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He recently moved in and I remember having no problems with my signal before hand. Maybe his phone just sucks with reception, who knows.

Talk to your neighbor, post your results. You should be able to blacklist your device.

How to stop logging into your neighborers Air-Rave.
Ask your neighbor “Has you internet connection been slow? When he says “yes” tell him that it's the Air-Rave. Tell him with every cell connected to his Air Rave it slows down his internet speed. Ask him if he has set it up to be restricted access? Basically he is providing a free cell tower for Sprint. They don’t tell you that it can be restricted when they give you it for free. Tell him to call Sprint, get to technical support, and tell them you’re having issue with your Air Rave. They will transfer you to Air Rave support. They will walk him thru how to do it. Once he does that if your number is not on the list … no connection. Problem Solved!
How do I know this works??? I was the neighbor with the unrestricted Air Rave and my internet speed was WAY down.

Airave works great

Out of curiosity, who here has an airave? My mother got hers yesterday for free for being a loyal customer for 11 years and also because of her horrible coverage in her home. I actually called customer service to see if she was eligible and she was. She used to get 1 to 2 signal bars on her epic 4g touch and now she gets full bars. Her 3g speeds went up 1.5 mbps from .3mbps. She's pretty happy with her airave . I also find out that they are planning to build a sprint tower about 20 minutes away off the highway from where she lives. No reason to leave sprint anyone time soon . Hell if the Tmobile and AT&T merger happens and I hope it doesn't, I'm heading to Sprint.

I don't know about Sprints version but we've used an At&t microcell for over a year with little to no issues. Had to pay $150 for the damn thing but it's been great. They should work similarly.
Sent from my MB860 using XDA App

Have had ours for some time now. Had a couple issues with it, but was always resolved within a timely manner. Without out ours here in the home, we'd see 1 bar if that. Got ours free from the problems that we've had signal wise.

Got an airave v2 from sprint for free since my basement drops calls, works great throughout the entire house, sometimes it doesn't switch properly to the sprint tower when I get out of range outside and drops though, but that's a rarity
Sent from my sprint galaxy s2

I have a new version Airave in my home (got it for free from Sprint cuz of poor signal quality indoors), and it works very well.

That's great that some have it especially for free. One question, does anyone have the GPS blinking green. When I first set it up it stopped blinking green and noticed now that it's blinking. I don't have the airave near a window nor elevated because of how her computer is set up and located. Should I bother connecting the external GPS or just not worry about it. My mother won't use her GPS whatsoever. Thanks.

Gps has to get a signal before airave will recieve data. As well as in highest level of support every call was airave. They work for a while and stop. We had an airave dept, but the calls were in the 100's every hr. We had to take all the overflow airave calls. Hate those things!
Sent from my SPH-D710 using xda premium

I used mine without the extra gps ant. For a few months with mixed results. After a while I noticed the gps light flashed often, so I hooked up the external Gps reciever. Night and day diffrence. The airave never skips a beat, and signal is 100 fold better.
Sent from my SPH-D700 using XDA App

I can't get my airave to work. I have it after the router and the GPS and Mobile lights are still blinking.

love my airvana
if your having issues put it before the router

Airave here. I like it and it works. Was free via sprint rep
Sent from my Epic Touch 4G

I want it after the router. I dont want to use the Airave's routing capabilities since I already have it set up on my linksys router.
I've read that you that you can just plug it in and it should work. I have tried changing the IP, etc. So far nothing.

geto234 said:
I can't get my airave to work. I have it after the router and the GPS and Mobile lights are still blinking.
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Click to collapse
It needs to be close to a window or attach the GPS antenna to a window. Also first time plug in could take hours to go solid lights.
Sent from my SPH-D710 using Tapatalk

geto234 said:
I want it after the router. I dont want to use the Airave's routing capabilities since I already have it set up on my linksys router.
I've read that you that you can just plug it in and it should work. I have tried changing the IP, etc. So far nothing.
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Click to collapse
I want to have it after the router as well, and thats where mine is; however, in a situation like yours where your trying to fix a problem its time to troubleshoot. If you put it before the router and it works then you've identified where the problem lies...

I have 2 of them Since i have a large family on my account that live in 2 different cities they gave me a second one free.I love them while in house i get great download speed and calls are not a issue.
I got it more for the download speed then anything else plus helps with tether

rdcrds said:
I have 2 of them Since i have a large family on my account that live in 2 different cities they gave me a second one free.I love them while in house i get great download speed and calls are not a issue.
I got it more for the download speed then anything else plus helps with tether
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Click to collapse
Wait... Your tethering from your phone which gets its signal from the airave which gets its signal from your home Internet connection?
I see two middle men that can be cut out of this equation
Sent from my Samsung Galaxy S2

I too have crappy signal at home. For those who have gotten unit from Sprint free do you still have to pay the monthly airwave fee? Seems to be unfair since you are using your own internet service provider to hook the airwave to.

Docarut said:
I too have crappy signal at home. For those who have gotten unit from Sprint free do you still have to pay the monthly airwave fee? Seems to be unfair since you are using your own internet service provider to hook the airwave to.
Click to expand...
Click to collapse
I pay nothing
Sent from my Samsung Galaxy S2

By the way to all of you who want it after a Router, I have mine setup after a Router. The steps are easy just gotta port-forward. Google it =)

I did google. I also have the ports forwarded. The mobile and GPS leds are still blinking. It might come down to my charter service is not that great for VOIP (I even have OOMA too). I suspect it's that.
Shoulon, what steps did you do for after router setup?
Thank you.

Sprint Signal Strength

Do you have worse data signal reception (and use) with Sprint vs. Verizon indoors?
More often than not, inside a store or restaurant in an 'excellent coverage' area, Sprint's data network is not usable (connection timeouts) where as surfing on Verizon is no problem.
I suspect a combination of Sprint Rev A and possibly cell density / Sprint using lower signal strength.
I didn't get a lot of response in the top Networking thread, so I thought I would post with fellow Sprint/ Evo 4G users.
other sim thread http://forum.xda-developers.com/showthread.php?t=1501051

Hey,
It all comes down to you get what you pay for, sprint has amazing phones with ok at best service sorry if anyone takes offence but its true. When on big red you are paying a lot but you get good phones and strong service its just how it is sadly. Sometimes I have great data in stores others I dont it just depends on the cell tower and how the building is built, but like I said it just comes down to you get what you pay for!
Stevo

While you would think the signal would be similar, since both Sprint and Verizon are CDMA, it's not.
On sprint, there is a tower less than 2 blocks from my house. Outside I get full bars, but the second I step inside my house, I get knocked down to 1 bar. Using the Verizon PRL, I also get full bars outside, but when I step inside, I only lose one bar, and get 5/6 bars consistently. The same thing happens at a few restaurants around town, sprint gets 0 bars inside, but almost full bars as soon as I step outside, but with verizon, the signal stays the same in and out.

Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'

I hope this isn't out of context but it seemed to be the most relavent thread for my issue.
Typically I haven't had many issues with my Sprint server (I'm in the Denver metro area) however over the last few days every call I get on the end voice is choppy, and eventually will cut out. When monitoring my signal it will jump from 3 or 5 bars to zero and then back up again.
I do have a rooted phone, however the ROM I'm using has the stock kernel and the most up to date radio.
I guess my question is, has anyone experienced any issues like this over the past few days? Is it possible that I'm having a hardware issue and need to un-root my phone and take it to the sprint store?
Any suggestions would be greatly appreciated. I'm not quite sure how to start the problem solving process. Thanks!

IrideAgro said:
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
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Click to collapse
Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.

edlokien said:
Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
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Click to collapse
Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.

IrideAgro said:
Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
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Click to collapse
Sounds about right Iride. We have a family unlimited plan here as well with an Evo and an iPhone 4s and I think we're somewhere in the $160 range with insurance and everything.
On the technical side I've posted a few times in other threads pertaining to the same issue but haven't heard back.
It seems my service is now only sporadic at home, but I can't confirm that fully just yet. I was downtown (Denver) using my phone yesterday and it seemed just fine, however when I returned home any call I made immediately had a sporadic choppy voice. This is strange to me as I've never had bad signal here until now. That's over 2+ years of living in this same apartment.
Maybe this is something on Sprint's end. This may be a silly question, but when calling for tech support, they can't tell if you've rooted your phone or not right? It would only be if you took it in to get serviced without unrooting?
Hope to figure out something soon...

Poor signal ?

Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?

thegipper said:
Hey guys,
Thoughts?
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Click to collapse
Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.

Do you have a case of any kind on your phone? If so, which one.

No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?

thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
Click to expand...
Click to collapse
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.

usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
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Click to collapse
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...

thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
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Click to collapse
So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.

They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.

Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.

Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.

Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.

I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.

Want to install latest stock rom before I dump sprint

I get horrible signal all over the San Francisco area. Inside my home half the time I can't even make a call. Before I just give up on Sprint I thought I'd try installing the latest stock rom and whatever updates it has and see if that helps.
Can anyone tell me where I can find the latest ota update for the Sprint note 4? Would prefer to keep it rooted.
And if anyone has any other suggestions to improve the signal on the phone, I'm all ears.
Thanks

merkk said:
I get horrible signal all over the San Francisco area. Inside my home half the time I can't even make a call. Before I just give up on Sprint I thought I'd try installing the latest stock rom and whatever updates it has and see if that helps.
Can anyone tell me where I can find the latest ota update for the Sprint note 4? Would prefer to keep it rooted.
And if anyone has any other suggestions to improve the signal on the phone, I'm all ears.
Thanks
Click to expand...
Click to collapse
Try hybrid x rom v3...5.1.1....and you might find a very smooth and highly tweaked rom...including ael kernal and modem
Sent from my SM-N910P using Tapatalk

I went to SF in early Feb. this year, my Sprint Note 4 got pretty decent signal in Moscow center area. I even got weak but enough to make phone call signal in one of the big tree parks, where my friend did not get any signal at all (T-mobile). Did you ask the representative at Sprint side? It may be a phone problem.

merkk said:
I get horrible signal all over the San Francisco area. Inside my home half the time I can't even make a call. Before I just give up on Sprint I thought I'd try installing the latest stock rom and whatever updates it has and see if that helps.
Can anyone tell me where I can find the latest ota update for the Sprint note 4? Would prefer to keep it rooted.
And if anyone has any other suggestions to improve the signal on the phone, I'm all ears.
Thanks
Click to expand...
Click to collapse
Check out @tx_dbs_tx 's stock rooted rom here:
http://forum.xda-developers.com/showthread.php?t=3176288
Sounds like what you may be looking for.
Read the OP carefully.
Check this one out also by tx. It's even more stock:
http://forum.xda-developers.com/showthread.php?t=3185274
Again, read the OP carefully.

i should have posted this info with the original post
phone is currently running:
LRX22C.N910PVPU1BOB7
prl 55028
signal strength in my house is -106dBm 33 asu
I've also emailed/called sprint about this issue - been told towers are getting upgraded. After a few months of that I was told maybe I have a bad phone and to take it into the sprint store and have them check it out. The guy in the sprint store was either a total idiot or a lying asshole cuz he said he couldn't do anything to test the phone and i should just get an airave - and proceeded to tell me it doesn't use my internet connection it just boosts the cell signal.
The only reason I haven't already left sprint is I'm on an old SERO plan and get unlimited data for $50/mo. But i almost never go over 1gb a month so having a cheap unlimited plan doesn't really do me much good when i never get a good signal.

merkk said:
i should have posted this info with the original post
phone is currently running:
LRX22C.N910PVPU1BOB7
prl 55028
signal strength in my house is -106dBm 33 asu
I've also emailed/called sprint about this issue - been told towers are getting upgraded. After a few months of that I was told maybe I have a bad phone and to take it into the sprint store and have them check it out. The guy in the sprint store was either a total idiot or a lying asshole cuz he said he couldn't do anything to test the phone and i should just get an airave - and proceeded to tell me it doesn't use my internet connection it just boosts the cell signal.
The only reason I haven't already left sprint is I'm on an old SERO plan and get unlimited data for $50/mo. But i almost never go over 1gb a month so having a cheap unlimited plan doesn't really do me much good when i never get a good signal.
Click to expand...
Click to collapse
I have the same problem with a low signal at my house and I'm in los angeles. a sprint representative went to my job and I just happen to ask him and he said just get airave to boost signal and that it was free. I called sprint right now and they were updating my profile but got disconnected due to low battery on my house phone. I'm going to ask her if she can compensate me for my dropped calls and data issues since my bro and I have been with them for about 10 years.

coolwater22 said:
I have the same problem with a low signal at my house and I'm in los angeles. a sprint representative went to my job and I just happen to ask him and he said just get airave to boost signal and that it was free. I called sprint right now and they were updating my profile but got disconnected due to low battery on my house phone. I'm going to ask her if she can compensate me for my dropped calls and data issues since my bro and I have been with them for about 10 years.
Click to expand...
Click to collapse
I think this whole 'its boosts the signal' is bull. Why does it need a fast internet connection if it's just boosting the signal? I had an airave 2-3 years ago because I lived somewhere with barely any cell signal and was told as long as i had a fast reliable internet connection, the airwave would work, and it did.
Only reason i don't get one now is because the wifi calling on the phone is very unreliable and I'm worried the same thing will happen with the airave. Plus the airave doesn't solve the problem of a poor signal everywhere else i go.
If i were you, and sprint can't resolve the problem, i'd dump them. It's not worth the hassle just for them to give you a few bucks in credit every few months.

merkk said:
I think this whole 'its boosts the signal' is bull. Why does it need a fast internet connection if it's just boosting the signal? I had an airave 2-3 years ago because I lived somewhere with barely any cell signal and was told as long as i had a fast reliable internet connection, the airwave would work, and it did.
Only reason i don't get one now is because the wifi calling on the phone is very unreliable and I'm worried the same thing will happen with the airave. Plus the airave doesn't solve the problem of a poor signal everywhere else i go.
If i were you, and sprint can't resolve the problem, i'd dump them. It's not worth the hassle just for them to give you a few bucks in credit every few months.
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Click to collapse
so does the airave need to be connected to wifi so I can get signal or what? I'm lost lol.
I would drop them, but I just upgraded to the note 4 about a month ago and also have an old plan with them were its hella cheap for unlimited data.. it's hard to choose. I love the unlimited internet but not the speeds, other companies might have faster speeds but for more pay and I hardly work as it is.

coolwater22 said:
so does the airave need to be connected to wifi so I can get signal or what? I'm lost lol.
I would drop them, but I just upgraded to the note 4 about a month ago and also have an old plan with them were its hella cheap for unlimited data.. it's hard to choose. I love the unlimited internet but not the speeds, other companies might have faster speeds but for more pay and I hardly work as it is.
Click to expand...
Click to collapse
Airave connects to your router (ethernet) and works great. Had one for a couple years. A nice thing about them is you can get simultaneous voice and data (because of wifi), while your at home anyway.
If you go that route DON'T let them charge you. You'll have to pay the administration fee but that's only $2 a month . If you call them every month they will credit that back.

coolwater22 said:
so does the airave need to be connected to wifi so I can get signal or what? I'm lost lol.
I would drop them, but I just upgraded to the note 4 about a month ago and also have an old plan with them were its hella cheap for unlimited data.. it's hard to choose. I love the unlimited internet but not the speeds, other companies might have faster speeds but for more pay and I hardly work as it is.
Click to expand...
Click to collapse
I dont remember if the airave i had worked over wifi - it might have needed a wired connection. but that was a couple of years ago.
Are you on the SERO plan? That's what i am on - it is great for the unlimited data but since I can't seem to get a good signal anywhere near i live the unlimited data isn't that useful. Plus i don't use that much data on the phone anyhow.

jhill110 said:
Airave connects to your router (ethernet) and works great. Had one for a couple years. A nice thing about them is you can get simultaneous voice and data (because of wifi), while your at home anyway.
If you go that route DON'T let them charge you. You'll have to pay the administration fee but that's only $2 a month . If you call them every month they will credit that back.
Click to expand...
Click to collapse
ahh that is pretty neat. I wouldn't mind having that at the house. the service agent at sprint told me its free and that I didn't have to pay for anything. if I have to call every month, idk lol...
merkk said:
I dont remember if the airave i had worked over wifi - it might have needed a wired connection. but that was a couple of years ago.
Are you on the SERO plan? That's what i am on - it is great for the unlimited data but since I can't seem to get a good signal anywhere near i live the unlimited data isn't that useful. Plus i don't use that much data on the phone anyhow.
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Click to collapse
yes I believe I'm my bro and I are zero plan. I am not completely sure but I know the data is cheap...I use data all the time because the internet connection(wifi) doesn't reach my room so I have to use data unless I use chromcast I try and use wifi

I have similar issues here in Las Vegas. Contacted Sprint and was given the usual pre programmed responses and troubleshooting steps which did nothing. I occasionally use Wi-Fi calling but it's not always reliable and periodically disconnects. I requested airwave and the rep advised me I would have to change my connectivity to gsm as it only works over 3G...Sprint, nothing but the best?