Develop Bugs

PLEASE, for the love of God... stop tormenting me WM!

Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...

Dang, that was a bad break. srry that happened to You. dayuum..i know u was pissed. so did it freeze up on u with the stock rom or some custom one u flashed to it? i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny. Id reapply for that position and if u get to the point of call back again, take it and try to explain what happened the first time. All isnt lost, just keep your head up and keep trying.

demandarin said:
i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny.
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Me too. Anyway, wish you luck if you decide to call back CEO and explain whats happened.

SlimJ87D you got pm

Sue Microsoft for selling you software that's not fit for purpose. It could turn into a class action because I'd say that statement could well be true about lots of software they sell.

Having used the TP2 for half a year, I have had none of the problems you mention.

mhurg said:
Having used the TP2 for half a year, I have had none of the problems you mention.
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I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me

i've been using WM since 2003 (7years exactly this august) and i cant remember the last time my device has hung up on me where calls/msgs didn't come in.
Also i'm what you'd call a power user, multiple apps open at the same time and doing 3 things at once.
The majority of lock-ups are from low ram. So just make sure you ram is always good, doing a system cache/temp file clean every now and then (i use dinarsoft's memmaid) and you should be good.
Also sometimes a buggy software will cause the device to freeze, up to you to figure out which one it is if you suspect one.
Best of luck and sucks about that job.
About 2 years ago my exchange server went down without me knowing and wasn't getting emails, when they finally did come through the next morning, i had received an important email concerning a contract deal, called the person back and they had gone with a competitor because i didn't reply soon enough. Lost some money on that and still pissed about it but technology does that to us every now and then.

dik23 said:
I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me
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A lot depends on the phone model and how well you tweak it. I've not had any trouble once the phone was operating correctly. This is one thing that is both a drawback and an advantage of WM - it is flexible, and rewards anyone who takes the time to get to know the OS and the particular phone model.
If you really want "out of the box" experience with any tweaking, I'd go for a different OS.

SlimJ87D said:
...all the time randomly?
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lol... .

SlimJ87D said:
Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...
Click to expand...
Click to collapse
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.

I bet I could make an iPhone fail

MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
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Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!

Edited below

MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
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Aaron McCarthy said:
Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!
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Hey guys, sorry for the late response.
Well this is what happen. The CEO called me to talk to me about the job but at this very time my phone was frozen and hiccuping without my knowledge. When it does this it just rejects all my calls, but for some reason I never got the missed call or anything. It didn't even show up on screen. My phone randomly hiccups and when it does this everything is ignored, I won't get a missed call, it's like my phone is off. I didn't even get a voice mail message. When I checked my voicemail because one of my friends left me one after I ignored his call it finally gave me a message and it said I had 2 missed voicemails. I thought it was strange that he left 2 voice mails even though I only had his only miss call.. and then I realized he didn't leave 2 voice mails. I heard the voice of the CEO, he said for me to try and call him back. I checked the receipt and it was 2 days late! I called back right away.
I left him a voice mail back, but he left on a business trip and had to select someone else... which happen to be my classmate
And yes, it hiccups all the time. A large part of it is due to the amount of text I receive but not all the time. Under my GFs name we have about 1000s of text saved up and it causes the phone to lag sometimes.
Other lags and hiccups happen randomly when I'm trying to do simple things.
I know you guys are probably angry because I'm talking smack about our phones but please, I really wasn't expecting these kinds of problems with my phones. I'm not some kind of iPhone user disguised to troll.
Some of you guys don't' get the problem, yes you guys are lucky. Maybe have different models. But some of us here do.
Don't be quick to judge me so harshly. I'm only a guy here trying to set a realistic complaint because Windows Mobile should release updates more often, we deserve it, and you guys know we deserve it. By not complaining and pretending these problems don't exist gives Windows a right to not want to optimize their OS.
Thanks Lennzy for PMing me possible solutions to fixing my phone and not trying to give me some kind of life advice where you don't even know what happen.
The way the market is going right now, I just don't want to go through this again... it's such a bad experience... maybe it's fate, maybe I wasn't meant for the job and some other better company will call me. But for the time being I need to fix this phone or get a basic phone to just receive and give calls.

You got two new pm's

It's still prudent to check your voicemail at least once a day regardless of phone notifications. One good failsafe, if you can manage it, is to set things up so you automatically receive emails informing you of new voicemail (this is setup for me through Exchange at work, but I'm sure there are other ways).
As previously mentioned, the problems you are having are far from normal. I'm running a cooked ROM with all kinds of incredible hacks and tweaks, so much so that I'd expect the thing to break more often, but it is just as stable and usable as ever.
Not trying to give you life lessons, just pointing out one that you surely already learned.

Slim, are you in the US? If so, at least a temporary solution might be to use Google voice...it'll take over your voicemail functions, and can notify you via e-mail whenever you get a VM, and it'll even send you a transcript and a downloadable audio file of the message

Aaron McCarthy said:
I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should
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Click to collapse
Try Linux - my home server's been up for 3 months without issue and my misses laptop's often on for weeks

Honestly ever since XP I've had no problem leaving my Windows box running for long periods of time.
Most often the only reason it needs to be reset is because of some update.
Linux is not infallible in this matter. While the core OS is extremely stable, very often the window manager, especially Gnome and KDE can be very buggy and prone to crashing.
Of course it is easy enough to drop out of Xwindows and restart it without restarting the entire OS.

[Q] VZW GNex stops receiving calls until I place an outgoing call.

My new VZW Galaxy Nexus has been occasionally entering a mode where it will not receive any phone calls.
The problem is corrected once I initiate an outgoing phone call.
The outgoing call connects immediately, is clear, and has no issues at all. If I then hang up and try calling the device it will ring immediately and work perfectly.
The problem tends to occur a couple of times per day. I've not found a direct trigger for it.
When the problem occurs, IP network connectivity still works perfectly. I can ping from the device, browse FTP sites, and run a speed test. Using the speedtest.net app (while the phone is unable to receive calls), I'm seeing 26mpbs down and 18mbps up (just like I would if the phone was working).
Powering down and then powering up the device does not correct the issue. Adding a battery pull while the device is powered down doesn't help. Once booted, the device will still not receive calls until you make an outgoing call from the device.
Phone is bone stock. Is not and has never been rooted or modified. Purchased on launch day. Indicated signal strength is great, and service in my area is very good on both 3G and 4G.
There's no indication whatsoever of an issue other than friends later notifying me that I was unreachable.
I believe text messaging may be halted as well, but have not verified this.
Verizon has no idea, indicates everything is provisioned correctly. Device was activated by a VZW store.
Any suggestions or reports of similar issues would be greatly appreciated. I can still take it back to Verizon and replace it with a new item (and I probably will).

I've seen a story of a guy who upgraded to the gnex but left his old phone turned on and used it as a bedside clock. He was saying he wouldn't receive any calls. He powered off his old phone and was then able to receive calls. Seems like a long shot but maybe your having the same problem.
Sent from my Galaxy Nexus using XDA App

Maybe your phone can automatically detect when someone you don't like is calling
Has anyone seen John Connor?

xxprodigyxx11 said:
I've seen a story of a guy who upgraded to the gnex but left his old phone turned on and used it as a bedside clock. He was saying he wouldn't receive any calls. He powered off his old phone and was then able to receive calls. Seems like a long shot but maybe your having the same problem.
Sent from my Galaxy Nexus using XDA App
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Click to collapse
Thought this was the case as well after a Verizon tech suggested it. In a rare event, I actually picked this phone up at a VZW store and they activated it for me (while my previous phone was remained on).
Since then I've turned off the old phone (and left it off) and rebooted the Nexus immediately thereafter. The problem still occurs at roughly the same interval.
I actually do a lot of switching between phones for development work, but have never seen this before. Then again I always *228 it myself where the "old" phone has to be turned off.

I just experienced this problem today for the first time. I didn't realize my phone was unable to receive calls until my Gmail account notified me that I had a bunch of voicemails waiting. Then as soon as I made an outgoing call, I had about 12 text messages deliver to me. The weird part is that I was still receiving Facebook and Twitter notifications during this time. I haven't been able to replicate the problem again, but it has happened to me as well. Very weird.
My only hunch is that earlier in the day I was out in the middle of nowhere where my signal was dropping in & out and perhaps when I came back to the city, the network didn't connect properly? I don't know if that's even possible? Also, could my home wifi network be interfering somehow?
I have tested it since I made an outgoing call and now people are able to text me and call me, so it all seems back to normal. It's a very odd problem indeed.

I had the same issue this morning and its funny because I just turned my old phone on last night and that could be the problem
Sent from my Galaxy Nexus using xda premium

I've had a Galaxy Nexus on Verizon for a couple of weeks now and noriced this problem early on, but only in the evenings and night. I stumbled upon this thread looking for a solution. Thanks tliebeck for mentioning it.
I was using my old OG Droid as a bedside clock. In the evenings, after getting home from work, I place the Galxy Nexus on the same bedside table as my old cell phone.
Then I saw xxprodigyxx11's response (thanks, btw!) and tried turning off the old phone. Sure enough, my Galaxy Nexus hasn't missed a call since. It seems to be proximity related, since I was receiving calls just fine on my gnex at work even with my old phone on at home; I'll have to do more testing on that to see just how far apart they need to be.
Sorry that did not work for you, tliebeck.
There is very little information on this situation out there, so I am grateful for the help here. Hopefully someone can come up with a more permanent and universal solution.

Good to know I'm not alone, thanks all for posting!
Still a major issue here.
Took the device to a VZW store and had them replace it with a new one. Problem still happens in exactly the same fashion. They did reuse my SIM card.
Phone seems to do it about every day lately. I've had two calls to VZW level 2 tech support. First guy tried changing a bunch of account settings around, to no avail. Second guy thinks it's a bad SIM card, I'll be heading to a VZW to get a new one of those today, but am doubtful that it will be effective.
The fact that this works across battery pulls and on two different phones just plain screams network or firmware problem.

I had the same issue. First swapped out my 4g sim card...worked OK in store, after being home for 45 minutes it did the same thing again...wouldn't accept calls until an outgoing call was placed. Drove back to Verizon and was able to reproduce the issue in the store. They replaced it with a brand new GNex and haven't had the issue since (a couple weeks). Good luck!!
Sent from my Galaxy Nexus using XDA App

Had the SIM card replaced a couple days ago, today it's doing it again.
Based on the responses here, I think this issue may be quite widespread and many people aren't realizing it because it's intermittent (every one/two/three days) and is cured if you place an outgoing call (with no indication there was ever a problem).
For me at least, a replacement new phone, new SIM card, and various account updates have had no effect.

tliebeck said:
Had the SIM card replaced a couple days ago, today it's doing it again.
Based on the responses here, I think this issue may be quite widespread and many people aren't realizing it because it's intermittent (every one/two/three days) and is cured if you place an outgoing call (with no indication there was ever a problem).
For me at least, a replacement new phone, new SIM card, and various account updates have had no effect.
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Click to collapse
Not to belittle your problem, but 3-4 people having an issue =/= "quite widespread."
When you say its not accepting a call, do you mean all calls go straight to VM, don't ring at all, or the call isn't going through(I.e. other person sees call failed)?
Sent from my Galaxy Nexus.

unremarked said:
Not to belittle your problem, but 3-4 people having an issue =/= "quite widespread."
When you say its not accepting a call, do you mean all calls go straight to VM, don't ring at all, or the call isn't going through(I.e. other person sees call failed)?
Sent from my Galaxy Nexus.
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The reason I think it's not an isolated issue is because very few people are going to notice and correctly identify the issue. It's a new device (small userbase), and the more frequently you're placing calls the less likely you are to notice it. It's intermittent with what appears to be an interval of at least a few hours up to a day or more.
The calling party will either go straight to voicemail or experience between two and four rings before being routed to voicemail.

I suppose I should chime in and saying I'm having this issue also. I've found that toggling airplane mode on and then off restores ability for me to receive calls. This is a particularly bad problem for me as my wife is pregnant. She was PISSED the other day because she thought I was ignoring the 6 back-to-back calls she made. I first thought it was a google voice issue but it wasn't. I verified by calling my actual cell number once I caught it in this "mode" again today. Until we figure this out, I have the luxury of being able to add my work cell to the list of phones that GV rings so that I don't miss another call from her. That's actually how I discovered the GNex was in that "mode" again.
The comment about the previous phone is an interesting one. I also use my old phone as a nightstand deskclock and alarm clock. I will try throwing that one in airplane mode for awhile and see if that fixes anything. I don't believe it to be a proximity issue though because my GNex has entered this mode while I was at work and the old phone was at home. It's a half hour drive and there's a mountain in between.
-Josh
I also think that more people could be having this issue without knowing at all which would lead to less complaining. The caller just thinks the receiver is just too busy to answer and leaves a message. Unless you don't get a really important call that a wife/friend complains heavily about, one would never know.

I had purchased a new GNEX a few days ago and I had a really strange problem where the phone would work (receive / make calls) for about 10 minutes, then the radio would just stop working.
Wait a few minutes, and it would come back to life.
Since it was new, I took it back to the Verizon store and they tried to claim it was due to some software issue that was being fixed in the next two weeks, but I disagreed.
Ultimately got a new GNEX and haven't had the problem since. Seems like maybe there is a bad batch out there with faulty radios?

I don't have anything to add except to say that my father's HTC Raider/Vivid did the same thing last night, and it was spooky. I phoned him a few times, and it went straight to VM every time. As soon as he placed a call, all the VM notifications came flooding in, and his phone could receive calls again.

My guess is that it is a quirk with the way 4g is authenticated. Since it's a new type of connection (requires sim card instead of esn) there's some kind of glitch where the old esn isn't fully un-registered with the network. Does your dad also use an old 3g phone as a deskclock or anything?

Me Too! Galaxy nexus stops receiving calls until I place an outgoing cal
Hi,
This is my first post here. Just wondering if this has been resolved? My Gnexus was on all day Saturday, Sunday and most of today without receiving a call or a text. When I called out it started working, but none of the incomming calls in my voicemail showed up in my log. No text messages were received either. Thanks for starting the thread.

pcnerdman said:
Hi,
This is my first post here. Just wondering if this has been resolved? My Gnexus was on all day Saturday, Sunday and most of today without receiving a call or a text. When I called out it started working, but none of the incomming calls in my voicemail showed up in my log. No text messages were received either. Thanks for starting the thread.
Click to expand...
Click to collapse
Do u have a phone that used to be on that line turned on?
Sent from my Galaxy Nexus using XDA App

Update: have not had this issue come up again since i put my old phone in airplane mode. I always wait for both of my gv phones to ring to ensure this problem is resolved.
Sent from my GalIaxy Nexus using XDA App

This issue is not exclusive to the Verizon Nexus. I have the GSM version through TMobile and quite often (several times a week, maybe more) my phone just stops receiving text messages. I can't even make outgoing calls.
So now, periodically throughout the day I call Google Voice to see if it works. If I get my own voicemail I know that I'm still receiving text messages. If it doesn't connect, then I have to turn on airplane mode, then turn it off again, and the network comes back.
During the outage I still show full bars over 3G.
It's so freaking annoying. I thought the latest update to Android would fix it, but it didn't. There's a Google thread on this too:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=34ad876196cb21c4&hl=en&start=40

Incoming call phone did not ring, straight to answer phone.

Sorry if concidered spam did search recent threads and no results.
Iv missed a very important call tonight from my work, the call went straight to my answer phone and was only notified with a message saying about new answer phone message, the phone did not ring! This has only happened this once to my knowledge but the significance of the call is huge as I'm on call to attend alarm activations etc over x mas. My phone is at full volume for all notification.
Im on Orange and live in the UK and on Android revolution rom (4.0.2) stock kernal. Maybe the networks are busy as its x mas here I don't know, at the time I of the not getting this call I was playing gta 3 if that makes any odds and no I did not dis miss the call by accident as I would've definately noticed the call on screen not the game. I had wifi and data on at the time.
Now iv changed to 2g network only and to auto change networks as the phone wants to, although I already live in high signal area.
Would be interested to hear comments, advice or if this has happened to others.
Many thanks and happy x mas xda'ers
Sent from my Galaxy Nexus using Tapatalk

The only thing I can think of is maybe your phone dropped cellular connection briefly at the time the call came through :/
Sent from my Galaxy Nexus using xda premium

Hi Guys,
I'm having a similar problem...
I'm missing/not receiving many calls or text messages and am only alerted to the fact when a contact messages me through Whatsapp to ask why I'm not responding.
Quite often (a few times each day) my signal bar looks like this...
The only way signal returns is if I switch the phone off and then back on, which is a tedious process after having encrypted the phone which takes a couple minutes to get it back 'on'
I previously used a micro-sim (ex iPhone 4 user) and an adapter, the network (o2) suggested that I use a new sim (full size), which they sent to me. This hasn’t cured the problem however.
Is my phone faulty?

Google Voice becoming very problematic.

Both my wife (Galaxy NOte II) and I (the SGS III) are having consistent problems now with Google Voice.
Almost every time I make a call, it fails immediately (almost so fast that it cannot have tried anything), and I click on the retry, and it makes the call.
I am also having it fail sending texts.
Anyone else have this? Get if fixed?

ewingr said:
Both my wife (Galaxy NOte II) and I (the SGS III) are having consistent problems now with Google Voice.
Almost every time I make a call, it fails immediately (almost so fast that it cannot have tried anything), and I click on the retry, and it makes the call.
I am also having it fail sending texts.
Anyone else have this? Get if fixed?
Click to expand...
Click to collapse
try taking out the battery and sim card on both devices. leave them out for a several minutes and then put them back in. this may help. if not, i would get a hold of customer service. i don't think this is a phone issue.

M9 "Randomly" Rejecting Calls

Hi there.
My M9 has a strange problem where it rejects phone calls on a seemingly random basis. When I try to call the phone from a landline or another mobile it shows no sign that there's an incoming call. The phone making the call hears a ringing tone twice, and then only a beeping (like an engaged tone but with one beep longer than the other). The odd part is that it doesn't always happen. I get the occasional cold call come through, and sometimes people phoning me can get through, but at other times they can't. It seems consistent that when I'm at home in the evenings it rejects all calls. I'm sitting at home now and if I try to phone from a landline or mobile it won't get through yet the phone is showing full signal and can make calls. I've tried with WiFi and mobile data on and off and rebooting the phone to no avail. SMS messages come through fine all the time.
I've contacted my network (Virgin mobile UK) and they've issued a replacement SIM - same problem. I've tried the SIM in a Nokia and it seems to work perfectly, so I've come to the conclusion it must be the M9 causing this.
To start with I was on the stock HTC Android, and I've not got any auto-reject settings turned on (that I can see). To try and solve this I've done a factory reset via the phone, and when that didn't work I tried doing a complete wipe and installing TWRP recovery and ViperOneM9. It still rejects calls!
Anyone got any ideas? I've tried searching for this but all the posts seem to be about setting up auto rejects, or not receiving any calls at all. Are there any logs I could look at to see if the M9 is getting the call but then rejecting it without my knowledge? Any hints here would be appreciated!
TIA

Flash the stock firmware via SD card method. It seems like a cliché but it really solves most problems both software and hardware. If it doesn't then you know you have bigger issues.
I'd place a bet that you have a rogue app abusing it's call permissions but it'd take ages to find it.

shivadow said:
Flash the stock firmware via SD card method. It seems like a cliché but it really solves most problems both software and hardware. If it doesn't then you know you have bigger issues.
I'd place a bet that you have a rogue app abusing it's call permissions but it'd take ages to find it.
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Thank you. I started doing that but had some problems, so in the end I bought a new phone, and lo and behold I had the same problem as I had with the HTC, and that was when the phone was fresh out of the box before I'd installed any apps.
After a LOT of playing around with settings, I've now figured out that if I have 4G turned on when I'm at home then all calls are rejected, even if WiFi is also turned on. Forcing the phone to use 3G when I'm at home means I get calls, and if I have 4G turned on when I'm at work I get calls OK. I guess the test with the Nokia worked OK as it wasn't a 4G phone.
After repeated calls to Virgin they've finally admitted that there's a fault on the phone mast close to my house, and by the sounds of it they have a lot of open tickets for that mast. As they use EE's network they say they can't do anything until EE pull their finger out, but as I've had the issue for months I bet it won't be anytime soon. For now I'll have to switch to 4G manually whenever I'm away from home and try to remember to put it back to 3G when I get back. Not ideal but at least I know what the problem is now!
Thanks for your suggestion, even though it wouldn't have worked in this case.