Develop Bugs

Random Reboots...

Hey everyone, I looked around and didn't find anyone having my particular problem, but If I put this in the wrong place, or someone has already solved it, just let me know. Don't want to waste your time!
I got my DINC the day they came out in stores...the first one my local store sold in fact. It was working great, but I hated the bloatware and the fact that the Bluetooth stack was not up to date...couldn't connect with a new hands free speaker phone I just bought (Parrot mini-kit slim). I had occasional random reboots, but not too many. Once or twice a week maybe.
So when the unrevoked one-click came out I tried it. Worked great.
Then I started trying ROMs. With everything I've tried I get random reboots...a lot of them. Sometimes it reboots once and works fine for a couple hours. Other times, it will loop until I do a battery pull. When it loops it will sometimes make it all the way to the lock screen, sometimes it will only make it to the boot animation, and sometimes it won't get past the white HTC screen.
I've used a couple different nightly builds of CM6, with and without google apps. I've used Skyraider 1.8 and 1.9 with and without sense. I've tried "touch of photons". Same results and activity on all of them.
Last night I gave up and downgraded to unrooted 2.1 with sense...factory fresh. I reformatted my SD card with the phone, reformatted the phone storage, and I've done factory resets. It still isn't working right.
At this point, I'd be happy to get it back to pre-Unrevoked and just wait for the official OTA Froyo which is supposed to come out soon. Rooting and using a stable rom is fine with me too. I just need a phone that works consistently.
Any ideas? I'm pretty desperate.

sounds like you needed to return it and get a new one since it was doing random reboots from the day you bought it.
have you used any of the hydra kernels to try and OC it, the 1.15 OC would cause mine to reboot. a good stable rom that i tried was JagerRom, 1.7.4 is without sense, and chocolate is with sense. don't try the OTA one because that is for people who updated to the OTA leak and im going to assume you aren't one of thoes people. haha
http://incredibleroms.com/roms/jager/
hope this helps

Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Does anyone know if there is something that could have gotten messed up with unrevoked or the roms I tried?
Is there another downgrade method I can use? I just installed the PB31IMG.zip you can find in a few places out there...is there a known reliable source for the downgrade zip?
If I can avoid fighting with Verizon on this I'd like to. I'm obviously outside my 30 days, and I don't want to wait a week or 2 or three or more for a new incredible (if I can convince them to get me one). I'm not even sure warranty or Asurion will do anything with this kind of a problem either...I fear I'm stuck with a $500 reboot roulette machine.

re
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..

I also have had a reboot issue. I rooted the phone the day I got it and installed a senseless rom. It worked perfect the 1st day then started into a downward spiral of reboots till it went into a full boot loop. I did a nandroid back up of the original rom. No real issues since. Im still rooted and have only had one random reboot in about a week that I know of. I know the first issue was because of the rom but what causes the random reboots. Is it aloss of signal? Im a noob so Im just trying to get some insight.

Im on #2
I got my 2nd Incredible on Friday. Prior one would just get hotter and hotter (possibly due to signal issues) until it would enter a reboot loop. Hoping # 2 fares better.

johnsquared said:
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Click to expand...
Click to collapse
ya everything works in jager. but from what everyone else is saying it seems like it could be the signal (or lack there of) that's causing the reboots. have you tried the hybrid prl? it uses the verizon and altell towers instead of just the verizon ones. i haven't tried it because im in cali and there aren't any altell towers near me, but if your stuck with the phone you might as well give it a shot if you live in the supported areas. good luck man.
Link to PRL thread:
http://forum.xda-developers.com/showthread.php?t=723829

If you don't have problems with signal don't bother with the hybrid prl... it kills your data speeds because it switches you from Verizon data network to Sprints data in most areas. I know in the Carolinas phones randomly reboot a lot because thats Alltel country and phones don't work properly without the hybrid. But down south its mostly Verizon. Out west Texas/Ok is mostly Alltel.
But man honestly - I have the same issue on custom roms. My stock Sense rom does fine though. Sometimes I'll be on a custom rom typing a text and the keyboard just freezes and its over. lol nandroid time to me - I can't take the reboots but hate not having the features of newer software.

re
i have tried the hybrid prl and it did not help my rebooting issues.
i have also tried switching to the the cdma codec to -b the higher quality compression... with no luck in fixing the reboots.
I have also made sure there was not an issue with an app causing it, i have tested mine with a clean / factory reset with absolutely no apps installed.
I have had 100% good luck with the leaked ota update, the one upped the camera to 720p recording as well as a hand full of other fixes, and not once did my incredible reboot or crash.
I'm pretty confident that htc has fixed this issue for me, once they drop the 2.2 update that everybody seems to be speculating will be released in a handful of weeks.

Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.

Me Too
johnsquared said:
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
Click to expand...
Click to collapse
Same EXACT thing happened with me and telesales. No scripts, no hard reset, no task killer; NOTHING. Said "my phone gets hot and reboots" and they said (last Thurs), let's get you a replacement overnight so you can try the new one out of the weekend. No muss, no fuss. Got here 10:30AM the next day, and my evil super-heating 4-to-13-reboot-try prone phone is going back.

sprintrjm said:
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
Click to expand...
Click to collapse
I don't believe towers/signal would have any effect on shutting down or booting. Basically once you're on a current PRL, you really shouldn't even have to update it. Unless you're having that poor service deal where an Alltell/Vzw hybrid would benefit you.

Mobile Network Error?!

Alright so i've been having this problem on and off latley and its getting on my nerves. I will randomly throughout the day lose all mobile connect and revert to roaming. i know its not with carrier dropping the signal because ive called and asked for status in my area. If i reflash my current rom i will gain 3g again for about 10 minutes then lose it. I have attached a picture of all my phone specs.
Any ideas whats going on and how to fix it?

Does it happen on gingerbread roms or just on ics?

not sure. only had AOKP build 37 flashed

Sorry seen your other post with your other issues. I see you are on the new software and stuck with s on. If you want stable awesome rom with everything working I recommend the M5.01 ext4. Awesome ROM actually made me like sense and everything works great!

I had this happen 3 times today. I am rooted running andybones stock.
However my wife was on her unrooted totally stock rhyme when she got home a few hours ago and she said she got the popup as well. So it wasn't just my phone. Seems like it could be a problem with the network in our area.

I updated my prl last night on got a new number 52811. Now the problem seems worse. Called Verizon and they confirmed that that is the current prl. Also today my battery dropped from 80% to 30% in about 3 hours. Not really sure what is happening. Thought it was a Verizon thing but now out seems it might be my phone. Guess I will try to mess with the internal antennae.
Sent from my ADR6350 using XDA

ryryrocco said:
I updated my prl last night on got a new number 52811. Now the problem seems worse. Called Verizon and they confirmed that that is the current prl. Also today my battery dropped from 80% to 30% in about 3 hours. Not really sure what is happening. Thought it was a Verizon thing but now out seems it might be my phone. Guess I will try to mess with the internal antennae.
Sent from my ADR6350 using XDA
Click to expand...
Click to collapse
yeah verizon is trying to send me a new inc 2 but they have none available to be shipped out until next week....

I really think it is a network issue and not a phone issue (although it could be something related to the antennae on the back cover).
I have noticed my phone getting hotter than usual only on the bottom half only when I am using 3g (but not on wifi at all) as well as network issues such as jumping to 1x where I always have 3g service after updating my PRL yesterday. i called verizon and they verified that it is the current PRL 52811.
The network issues are more noticeable if I hold the phone anywhere on the bottom half.

[Q] No Phone service- mms/sms/call - Stock settings

First, I apologize if there's a thread with an answer... I was unable to find one.
I’ve got a big problem with my phone…sorry for the long post, but I want to get as much info in as possible.
I have been trying to regain access to the cellular network since about 8am today (eastern time). I noticed my lack of signal when I got to work. Yes I’m in a basement, but I haven’t had problems before. I will see everything from blue bars with the 3G logo to a triangle with an x. In any case, I am unable to send or receive phone calls, text, or mms. I have a Samsung Galaxy Nexus on Verizon.
At first I thought I needed a reboot. Then a battery pull. After no luck, I thought that maybe I needed a fresh start. I have had 4 or 5 ICS-based ROMs and quite a few custom kernels, and most recently I’ve been playing with Jelly Bean. I thought that perhaps I had some leftover junk scattered about and figured that I would just format my SD card and start from scratch.
The long and short of the next part is that basically I put my phone back to stock settings, tried JellyBelly and CM9 RC1 after the 4.0.4 OTA update, but still no service! So now I’m back to stock again. The bootloader is unlocked, however I cannot root my phone. And I still cannot text or call. I have signal bars lit up, as well as 3G and am actually using Google Talk on 3G.
Mobile network is on, and set to LTE/CDMA. Aside from this morning, I haven’t flashed anything since Thursday (6/28/12). I cannot boot into recovery with ClockworkMod or Optimus Prime Touch- that just yields a picture of Andy with his chest open and a red triangle I’ve tried just flashing the radio, too. But that doesn’t seem to get me any results. I read about people having problems with their SIM cards so I pulled and reseated mine. That didn’t help, either….
I’m getting flustered and don’t have any other ideas. Could someone help me breathe the rest of the life back into my phone? I have no idea which directly to go now.
Thanks!
-Sarah
EDIT: Can't use 3G for Gvoice/talk now. boo

Probably your network. I'm having the same issues, but that's because the towers are down due the the crazy storm we had on Friday.
Sent from my Galaxy Nexus using xda premium

Anyone else on Verizon in your area having the same issues?

cundiffr said:
Probably your network. I'm having the same issues, but that's because the towers are down due the the crazy storm we had on Friday.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I hope so... I was able to call and text once I got out of the basement though. This morning, as soon as I step in, I'm getting the same thing.

consultant.ben said:
Anyone else on Verizon in your area having the same issues?
Click to expand...
Click to collapse
One of my friends did yesterday, but only for a short time. He also has a Gnex. However, he was able to fix it by flashing a new JellyBean ROM. Only one of my coworkers is on Verizon, but he didn't have any issues here. He's got an iPhone.

Only one of my coworkers is on Verizon...he has been experiencing issues trying to text, but can still make calls.
I have finally restored my phone back to the JellyBean ROM, but still have no service
Just thought I'd update the thread.

Signal issues. Requesting Quick Suggestions

I have seen around the forums a lot of talk about the radio for the galaxy nexus and the problems that they are causing. I recently bought a VERIZON galaxy nexus off of ebay, and upon activating it I probably lost signal 5 times over the course of the first hour I had it. I am not talking about low signal, I am talking about going from full bars to x (as if it is resetting the radio). It seems to happen almost every time i try to initiate a phone call or start to surf the internet. I have to try to call them, wait for my signal to disappear, and then wait for my signal to come back before I can make any kind of phone call. I saw posts about simply needing to flash new radio imgs to it so that is what I started doing. No combination of radios has fixed this thus far. Luckily it has a 14-day return policy.
My question is, has anyone out there with the verizon Baseband I515.10 been having similar problems, and found a proper combination or radio/kernel/rom that made all of this crazyness go away? Because I really love the phone to death (minus the battery life even with a 3800mah battery) but if i can't actually use my smart phone as a reliable phone then there is no point in keeping it.
Currently I am using FC05 and while it was better than the old 4.0.4 radio, it is still just not enough. Running Liquid ROM with Trinity Kernel.

No Network Signal After Flash to 4.1 on Verizon Galaxy Nexus

I just updated to 4.1 and can't seem to get a network signal on any of the ROMs I have tried. Anyone else had this problem or found or know of a solution?
Thanks.

Rarazuh said:
I just updated to 4.1 and can't seem to get a network signal on any of the ROMs I have tried. Anyone else had this problem or found or know of a solution?
Thanks.
Click to expand...
Click to collapse
Was this an OTA uprade? If you did an manual upgrade, you should make a backup before going forward.

Are you sure you used the correct ROM? Cross-flashing between a Toro/Maguro/Toro+ will often have the phone but up but with the radios not working

did you check your apn?

I just bought this phone on Thursday and the bestbuy rep had the same problem on two different phones and had to call the Verizon help desk. She managed to get it working and of course my signal went in and out as soon as I left the parking lot. I went home and immediately rooted and flashed 4.1 and had the same issue. I was on the phone with tech support and they couldn't find the problem.
I then did a quick search online and found that this is a common issue. The problem is that when updating to 4.0.4 the galaxy nexus has a hard time with the 4g connection. It then drops to 3g and then it realizes 4g is available and switches back just to start this never ending cycle. This causes a signal to be held for seconds at a time before dropping completely until it switches to the other.
The temp fix is to disable LTE and run your phone on CDMA full time. This worked for me and I have constant signal everywhere. Eventually I know a patch will arrive so I'm content with 3g for the time being.
What puzzles me is how come this doesn't happen to everyone? Its a big enough issue that I found the solution within 3min of searching for a fix but not big enough for Verizon to be aware of.
Sent from my Galaxy Nexus using xda premium

mclaughlin47 said:
I just bought this phone on Thursday and the bestbuy rep had the same problem on two different phones and had to call the Verizon help desk. She managed to get it working and of course my signal went in and out as soon as I left the parking lot. I went home and immediately rooted and flashed 4.1 and had the same issue. I was on the phone with tech support and they couldn't find the problem.
I then did a quick search online and found that this is a common issue. The problem is that when updating to 4.0.4 the galaxy nexus has a hard time with the 4g connection. It then drops to 3g and then it realizes 4g is available and switches back just to start this never ending cycle. This causes a signal to be held for seconds at a time before dropping completely until it switches to the other.
The temp fix is to disable LTE and run your phone on CDMA full time. This worked for me and I have constant signal everywhere. Eventually I know a patch will arrive so I'm content with 3g for the time being.
What puzzles me is how come this doesn't happen to everyone? Its a big enough issue that I found the solution within 3min of searching for a fix but not big enough for Verizon to be aware of.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same issue. it burns your battery as well by switching back and forth. I used to leave my nexus uncharged at night and the sleep mode would allow it to only lose a a few percentages but now if i leave 4g on with 50 percent battery.. Its almost alway dead when I wake up

Sad to say I have the same experience
The story told by mclaughlin47 is almost exactly what happened with me. Even rooted and running BAMF Paradigm 2.1, I still have the same problem. If anyone knows of a way to fix this, please let us know.
I can't believe Verizon isn't aware of this problem. I actually had better battery life and signal with my Thunderbolt running Vicious ROM. I may just be returning mine if I don't hear of a solution soon.
Thanks for any help, cause this is ridiculous!

I am rooted now, but even on stock ICS I was getting a problem where my radios just die. Requires a reboot to fix. But when I was seeing it, they always looked fine. You don't know they died until you try to use data or make a call.

Do you still have your imei
Sent from my SCH-I535 using Tapatalk 2

I saw the same issue with ics and jb roms. Tried several radios but always dropped data and voice when using 4g. From what I've been reading, it's a hardware defect.
Mine also works great and stays connected all the time when I leave it in cdma mode. Went back to my rezound since 3g mode there at least still let's me use data while talking on the phone. I like showering in as much radiation as I can

tbguy said:
I saw the same issue with ics and jb roms. Tried several radios but always dropped data and voice when using 4g. From what I've been reading, it's a hardware defect.
Mine also works great and stays connected all the time when I leave it in cdma mode. Went back to my rezound since 3g mode there at least still let's me use data while talking on the phone. I like showering in as much radiation as I can
Click to expand...
Click to collapse
Reflash the radio and the cdma radio. Samsung and Verizon Wireless both claim that hardware defects are not known issues.
Which hardware revision do you have? (looks on the label on the back should be 11.11, 11.12, or 12.0.)

i have 12.01
will try reflashing the latest radios

tbguy said:
i have 12.01
will try reflashing the latest radios
Click to expand...
Click to collapse
just to check back, did it work?

unknownzero said:
just to check back, did it work?
Click to expand...
Click to collapse
Have the same exact issue...just upgraded to a jelly bean Rom and my data drops completely and I barely have a signal, did a super wipe (radio-rom-Gnapps)...and went to my old rom of ICS and I still have the same problem...but for the most part I barely have any type of signal and calls are dropping, called Verizon and they told me something about a switch, and that there is no problem in ur area....I just called last night, I'm gonna call back today...wish there was a solution ...also tried that 3G switch I just read earlier and I still have a poor signal

Any updates? I'm having the same problem

Hi,
I'm having the same issue. I've had my Nexus for about a month now and have had nothing but horrible signal issues, while my old Droid 2 gets fantastic signal.
I'm using the latest Bugless Beast 4.1.1 with the latest radios that were released today.
People have mentioned it being a hardware defect. I'm assuming I should just go back to stock ICS and go into Verizon and exchange it for a different Nexus?

It may very well be a hardware problem, but my thought was a SIM card problem for the reason that rebooting often does not solve the problem for me. I have a passcode on my SIM card, so if my phone doesn't ask me to enter the code then I can assume it doesn't see the card. This often happens when I encounter the loss of data problem and reboot, and I usually have to remove the SIM card and fiddle with it a bit and put it back in and then it reconnects.
So I went to the Verizon store to try and swap my SIM card and they wouldn't give me a new card, saying that it's a known software issue that Samsung has already attempted to fix twice and they are working on another OTA update. I obviously made a ruckus about how I'm paying for service I can't access and I want a different device, blah, blah, blah. Basically he was incredibly unhelpful.
I've been on ICS AOKP and recently switched over the CM10 JB and that's when the problems started for me, but I switched because some type of battery issue (it lasted about 3 hours for a few days) caused my phone to reset itself and erase everything so it seemed like a good time to upgrade. So I may have unique hardware issues going on but according to vzw it is software-based. I'm not sure if this is something that can/will be addressed in a new nightly if that's the case.

PEOPLE, IT'S NOT A HARDWARE PROBLEM! IT'S SIMPLY A RADIO.IMG PROBLEM! A LOT OF PEOPLE WHO IS ON ICS, BUT FLASHED LATEST RADIO ARE SUFFERING FROM THIS!
What you can do is just flash to a older radio image. Not that hard. Will this stop the OTA? Probably, but you can either flash the latest version back or just manually flash it.
Have a good day.

I got mine the first week of Aug at Best Buy. The first one I got had all the problems described above. Radios dropping out and dropping every call I made. I returned it the next day, and the sales guy told me he was 100% sure it wasn't the phone. I asked him to exchange the phone and the card because I couldn't use a phone that couldn't make calls. He did the exchange, and the second phone was actually worse. Most of the time, I could not even make a call. So, the next day I took that one back. They gave me a third one that worked great for a week, then I started getting a no SIM card error message. The phone would reboot and work again for about 3 hours, then repeat error message. I took the card out, wiped down all the contacts with a soft cloth, and I have had no problems since. Great reception, no dropped calls. Great phone. I don't know if it is hardware or software, but I would keep returning the phone until you get one that works!
Once again, what is the point of having a phone that can't make calls.