I've been with AT&T for years and have in general been quite happy with them. I noticed though that earlier this year AT&T started throttling my data if I was simultaneously on a phone call. This crippling of the data rate makes surfing the web basically impossible if I'm on the phone.
Before people say it's my Samsung GSIII or SIM card, I'd like to highlight that I first noticed this problem on my Sony Ericsson Arc S. One day I could browse the web at 5Mbps download and 3Mbps upload while making a phone call and then suddenly the next day my data was crippled to a crawl (while making calls). Nothing changed with regards to my phone or SIM. And then when I switched to the GSIII and a new SIM card I still have the problem. This is so frustrating and it pisses me off to no end. This link describes what I'm seeing...
http://thesmartphonechamp.com/att-secretly-throttling-their-smartphone-customers-video/
Has anyone else had this problem???
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
well i've found that it reverts from LTE/HSPA to UMTS the second i am in a phone call. but i still get aorund 1mbps (which is good in the part of my work building). UL is attrocious though.
dLo GSR said:
well i've found that it reverts from LTE/HSPA to UMTS the second i am in a phone call. but i still get aorund 1mbps (which is good in the part of my work building). UL is attrocious though.
Click to expand...
Click to collapse
Your results are totally in line with the article I linked said. I copied and pasted here...
"We went from 4.5Mbps download and 1.1Mbps upload off-call, to 1.0Mbps download and .024 (24k)Mbps upload."
The insanely slow upload both you and the article mention will make surfing the web very painful. That's because most communication protocols apply some sort of packet transmission error correction scheme which typically requires data to be uploaded. So even if you have 100Mbps download if your upload is 0.024Mpbs then your browsing experience will be very slow.
So much for talk and surf on AT&T =/
My download is fine, it's in line for this area. Upload suffered.
Sent from my Marble White Samsung Galaxy S III on at&t.
Why do you need to use the internet when you are calling someone?
Oridus said:
My download is fine, it's in line for this area. Upload suffered.
Sent from my Marble White Samsung Galaxy S III on at&t.
Click to expand...
Click to collapse
It's because it swtiches you from LTE to HSPA+.
Still close to 3 mb/s down is MORE than enough to do some quick web browsing while on a call, or downloading an email.
Halmo said:
Why do you need to use the internet when you are calling someone?
Click to expand...
Click to collapse
I have a lot of conference calls I participate in where I am not talking the whole time. Being able to browse the web on a 4.8" display is great during those times.
nest75068 said:
It's because it swtiches you from LTE to HSPA+.
Still close to 3 mb/s down is MORE than enough to do some quick web browsing while on a call, or downloading an email.
Click to expand...
Click to collapse
What you said is partially true. The download speed does drop because it switches from LTE to HSDPA+. The upload speed though drops because not because of the switch you mentioned but rather because of the intentional throttling that AT&T has recently put in place.
Have you ever tried browsing the web with such slow upload speeds? I know it's counter intuitive to think that upload speeds are important while browsing the web but in fact the phone is constantly communicating back to the base station so if a severe bottleneck is created on the upload it won't matter how fast the theoretical download is. I've tried this many times and even simple browsing slows down to a crawl if you're on a phone call. Or even worse imagine how it will be if you are tethering the phone to your laptop and then have to hop on a conference call.
Halmo said:
Why do you need to use the internet when you are calling someone?
Click to expand...
Click to collapse
There have been many times where I've needed to grab some information from the web while on a call. I get calls from clients and while I'm talking to them, need to pull some information up regarding them. It's better for me to pull it up during the call than to tell them I'll call them back (just so I can pull up their info).
racerex said:
What you said is partially true. The download speed does drop because it switches from LTE to HSDPA+. The upload speed though drops because not because of the switch you mentioned but rather because of the intentional throttling that AT&T has recently put in place. Also, bear in mind, AT&T made it an advertising point that you could talk and surf at the same time, now it's being restricted (in an extreme way).
Have you ever tried browsing the web with such slow upload speeds? I know it's counter intuitive to think that upload speeds are important while browsing the web but in fact the phone is constantly communicating back to the base station so if a severe bottleneck is created on the upload it won't matter how fast the theoretical download is. I've tried this many times and even simple browsing slows down to a crawl if you're on a phone call. Or even worse imagine how it will be if you are tethering the phone to your laptop and then have to hop on a conference call.
Click to expand...
Click to collapse
Yes it's definitely an issue. The download speed tends to stay around 1Mbps while the upload almost disappears completely. What makes it worse is the ping is so high that even that 1Mbps speed, is painfully slow to surf on.
I just got my LTE plan enabled. I notice it today, too that phone switches from LTE to HSPA+.
Well, I haven't tested it if the upload speed is dropping that bad. I am on Rogers, I will report back to see if it's carriers restriction.
I just have a question that why LTE isn't compatible with voice call?? It has to downgrade to HSPA+? It's like totally switching to another network, which is really annoying since the phone always gives the no date connection message during the transition.
noahattic said:
I just got my LTE plan enabled. I notice it today, too that phone switches from LTE to HSPA+.
Well, I haven't tested it if the upload speed is dropping that bad. I am on Rogers, I will report back to see if it's carriers restriction.
I just have a question that why LTE isn't compatible with voice call?? It has to downgrade to HSPA+? It's like totally switching to another network, which is really annoying since the phone always gives the no date connection message during the transition.
Click to expand...
Click to collapse
One possible explanation is battery drain concerns. Being on the phone greatly increases the discharge rate, as does actively downloading something at lte speeds. Put them together at the same time could be bad for the battery. Just my speculation.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Its called circuit switch fallback att does not have an lte voice network so when you take a call it goes to hspa then 15 seconds after the call it will go back to lte
twayneo said:
Its called circuit switch fallback att does not have an lte voice network so when you take a call it goes to hspa then 15 seconds after the call it will go back to lte
Click to expand...
Click to collapse
This! Voice is not carried on the LTE network only data is. When making a phone call you are on HSPA. This has always been the case on the LTE network. Once you complete your phone call your phone (data) revert to LTE.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I get that the phone drops LTE for voice calls but even HSPA has usable upload speeds? 0.1Mbps is a joke.
First world problems....
Sent from my SAMSUNG-SGH-I747 using xda premium
Definately have the same issue here in Cleveland, however, my download speeds are much higher than anyone here, but the upload sucks major !!!
Screenshots attached are before call and during call.
LordGeek said:
Definately have the same issue here in Cleveland, however, my download speeds are much higher than anyone here, but the download sucks major !!!
Screenshots attached are before call and during call.
Click to expand...
Click to collapse
It doesn't really matter if the download is "fast" because the upload is so slow and the ping time is sooo long that it makes accessing the web basically impossible. AT&T has essentially crippled web access while you're making a call.
Note that this has nothing to do with the fact that AT&T switches your network from LTE to HSPA while on a call. Rather it has to do with AT&T intentionally crippling data rates to a practical standstill while you are on a call. And the reason they do this is to save bandwidth. So yea, the consumers just got shafted.
Also, just to clarify the reason the network switches from LTE to HSPA while on a call is because LTE currently does not support voice. There is an initiative called VoLTE which is Voice over LTE. This will roll out next year. Even then though, there's no guarantee that AT&T will 'un-cripple' the data rate issue we're talking about in this thread.
Tested today at work in a two bar at best 3G area - Still had 1mbps downloads while on a call -
Srgsx said:
Tested today at work in a two bar at best 3G area - Still had 1mbps downloads while on a call -
Click to expand...
Click to collapse
Yea you'll get 1mbps download easy while on a call. The issue is that the upload and ping speeds are insanely slow if you're on a call. That totally ruins any web browsing or email experience. Just try running running a net speed test like 'Speed Test' or something and you'll see.
It must be the area you are in then, because when I'm on a call, I have no internet whatsoever...The icon changes to 4g (from LTE), but opening any webpages timeout after 5 minutes of trying.
Should I contact ATT regarding this?
Related
ok so tonight i looked at my tp2 and i saw it was connected to 3g (no surprise for me) and right next to that it said HSDPA (no H symbol) a few nights ago i saw dl speeds of 900-1.53 and ul of 500-900
heres a screen shot of what it looked like maybe you can post yours 2 hopefully its not a false alarm. im currently in Sacramento CA
if anyone else can confirm this or post screen shots that would be awesome
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
u can just change the name of the connection.... nice try..
I would of heard of a network upgrade to HSDPA.. i work at T-Mobile... not sales..
T-Mobile has 3.5G in some major cities. And yes it will register as HSPA. I'm currently connected to HSPA in Chicago. And no, it's not just a name change, or a ROM setting. I can sit here and watch it change from H to 3g to Edge, and when I go to the basement, GPRS.
You obviously don't read all the correct info if you're working for t-mobile...
T-Mobile has plans to upgrade from 7.2 to 21 in 2010, so obviously they want to start testing their towers for coverage and signal.
There was a report on it by Engadget, and probably a couple other tech blogs as well.
where in chicago, im in the loop and have no HSPA just 3g>egde>gprs....
http://www.tmonews.com/2009/11/t-mobile-7-2mbps-hspa-hath-cometh/
baggymaple said:
u can just change the name of the connection.... nice try..
I would of heard of a network upgrade to HSDPA.. i work at T-Mobile... not sales..
Click to expand...
Click to collapse
there are many places talking about HSPA just look it up. and i actually didnt think of changing the name but that is what i got.
q426669 said:
T-Mobile has 3.5G in some major cities. And yes it will register as HSPA. I'm currently connected to HSPA in Chicago. And no, it's not just a name change, or a ROM setting. I can sit here and watch it change from H to 3g to Edge, and when I go to the basement, GPRS.
You obviously don't read all the correct info if you're working for t-mobile...
T-Mobile has plans to upgrade from 7.2 to 21 in 2010, so obviously they want to start testing their towers for coverage and signal.
There was a report on it by Engadget, and probably a couple other tech blogs as well.
Click to expand...
Click to collapse
and yours actually shows an H? do you have a stock rom? or did you upgrade i would love to see an H on mine. im not fully sure if it is actually HSPA but i know in the advanced networ settings that its set to HSDPA/HSUPA
but i really hope its real
and here are some links talking about tmobile HSPA. also i talked to a rep and alot of them never heard of HSPA they said they dont know things till the last min
links!
http://www.tmonews.com/2009/11/t-mobile-talks-7-2mbps-speeds/
http://www.tmonews.com/2009/11/t-mobile-7-2mbps-hspa-hath-cometh/
http://www.electronista.com/articles/09/09/18/t.mobile.hspa.plus.now.live/
there are many sites i can post hundreds of links but there not just rolling out HSPA but HSPA+ !!!
3g or H
Ok I am also in Chicagoland and in Aurora I get the H icon on my phone... decent speeds ... But today I drove into the city and my phone displayed the 3g Icon and the speed seemed to be faster... I wish I would have know I would have taken a speed test ... oh well just an FYI ..
EDIT: Before flashing the custom rom ... The T-Mobile Rom displayed 3G ....
agreed
i agree that before i flashed a custom rom my pro 2 showed 3g, now it shows H.
Hey OP what part of Sacramento are you in b/c i live in Sac too and when doing speed tests i have only reached 685kb per second. i have been using a custom rom and it has always displayed H, i have yet to see a 3g icon. even when i was using Android with custom roms i always had H. i just figured it was a rom thing. can you clock your speed and post the results?
it would be nice to get an idea of others speed here in Sac, we were one of the first cities to get 3g and i dont see why we wouldnt get 7.2 soon
chrisrj28 said:
Hey OP what part of Sacramento are you in b/c i live in Sac too and when doing speed tests i have only reached 685kb per second. i have been using a custom rom and it has always displayed H, i have yet to see a 3g icon. even when i was using Android with custom roms i always had H. i just figured it was a rom thing. can you clock your speed and post the results?
it would be nice to get an idea of others speed here in Sac, we were one of the first cities to get 3g and i dont see why we wouldnt get 7.2 soon
Click to expand...
Click to collapse
south sac in the greenhaven/pocket area by garcia bend (the park by the river that seperates sac and west sac)
and ill try to get one but last night i have been getting the speeds you have been getting but i teatherd to my laptop a few times and actually gotten those speeds
ill try to get screen shots up later today
This has been talked about a million times. Official ROMs will not show the H symbol. For 1 simple plain reason. No one other than a geek knows what HSPA means. 3G is more market friendly. Also if your custom ROM shows an H it usually refers to HSUPA, which is the upstream TX channel.
By the way, down here in Atlanta, GA with my official ROM I get constant 900Kb/s. I use mobilespeedtest.com
alabij said:
This has been talked about a million times. Official ROMs will not show the H symbol. For 1 simple plain reason. No one other than a geek knows what HSPA means. 3G is more market friendly. Also if your custom ROM shows an H it usually refers to HSUPA, which is the upstream TX channel.
By the way, down here in Atlanta, GA with my official ROM I get constant 900Kb/s. I use mobilespeedtest.com
Click to expand...
Click to collapse
i only heard that about AT&T not T-Mobile and i dont trust mobile speed test because alot of people have been getting 3000-7000kbs on 3g NOT WIFI
my speed tests arnt looking so good right now im getting 1.00-1.03 each time it looks like its capped or something because i was getting better
but you can see that other people are getting good results
ill try at another time see if i can get my speeds back
Stock ROM won't show an "H", as it is disabled. However, if you install Advanced Config, you can turn the "H" symbol on, and then your stock ROM will show it.
Speed's vary substantially, with 7.2 being the best you can get, in a clean room environment. However, just like EDGE and 3G you won't ever get the full speed. Thankfully an even higher speed network is being started next year, so really this blip to 7.2 is kinda pointless...Outside of giving T-Mo some time to test out their new towers before turning on the speed...Too bad we will all need new devices to take advantage of it. (IIRC it will be on a different bandwidth then the current iteration of 3G/3.5G[H].)
q426669 said:
Stock ROM won't show an "H", as it is disabled. However, if you install Advanced Config, you can turn the "H" symbol on, and then your stock ROM will show it.
Speed's vary substantially, with 7.2 being the best you can get, in a clean room environment. However, just like EDGE and 3G you won't ever get the full speed. Thankfully an even higher speed network is being started next year, so really this blip to 7.2 is kinda pointless...Outside of giving T-Mo some time to test out their new towers before turning on the speed...Too bad we will all need new devices to take advantage of it. (IIRC it will be on a different band then the current iteration of 3G/3.5G[H].)
Click to expand...
Click to collapse
well there going to upgrade to HSPA+ 21mbps but i think your talking about LTE which is 4G but t mobile said that there gunna see how HSPA+ is gunna work b4 upgrading to LTE and they feel no need to upgrade to LTE anyways becuase they said something about there HPSA+ is gunna be faster than any other company because they will have it b4 all the other company's start setting up LTE. LTE would need completely new devices and none are even made yet as far as i know
I heard that HSPA+ would require a new radio, but I could be completely off base there! I sure hope not, I'd love to get the 21Mbit speed with out having to buy a new device!
The TP2 isn't capable of reaching those speeds, but any device can take advantage of these upgrades.
I need more 3G Coverage. NONE at my house despite the map showing that it's covered well beyond my area.
q426669 said:
T-Mobile has plans to upgrade from 7.2 to 21 in 2010, so obviously they want to start testing their towers for coverage and signal.
Click to expand...
Click to collapse
T-mobile may do the upgrade in the network, but it wont happen with your TP2. Your modem can't do more that 1mbps. And if you see 3G it is not 3.6mbps like the at&t Tilt 2. It is very sloooooow!
dkdontforget said:
there are many places talking about HSPA just look it up. and i actually didnt think of changing the name but that is what i got.
and yours actually shows an H? do you have a stock rom? or did you upgrade i would love to see an H on mine. im not fully sure if it is actually HSPA but i know in the advanced networ settings that its set to HSDPA/HSUPA
but i really hope its real
and here are some links talking about tmobile HSPA. also i talked to a rep and alot of them never heard of HSPA they said they dont know things till the last min
links!
http://www.tmonews.com/2009/11/t-mobile-talks-7-2mbps-speeds/
http://www.tmonews.com/2009/11/t-mobile-7-2mbps-hspa-hath-cometh/
http://www.electronista.com/articles/09/09/18/t.mobile.hspa.plus.now.live/
there are many sites i can post hundreds of links but there not just rolling out HSPA but HSPA+ !!!
Click to expand...
Click to collapse
im in westchester county, ny.
mine shows H all the time.
no mods.
Mil3 said:
T-mobile may do the upgrade in the network, but it wont happen with your TP2. Your modem can't do more that 1mbps. And if you see 3G it is not 3.6mbps like the at&t Tilt 2. It is very sloooooow!
Click to expand...
Click to collapse
not true thats the quoted data speeds for the network t-mobiles is 1.2 and att says 3.6. but the tp2 can handle 7.2mbps
heygrl said:
The TP2 isn't capable of reaching those speeds, but any device can take advantage of these upgrades.
I need more 3G Coverage. NONE at my house despite the map showing that it's covered well beyond my area.
Click to expand...
Click to collapse
try going to your phone settings and where it says select network type try WCDMA it will lock it to 3g only and u might be able to pick up a signal i had a problem in my house where if i go towards the back it would go to edge but higher signal i have it locked to wcdma. i get lower signal but it says on 3g..
no guarantees but its worth a shot
for the hell of it i just did a speedtest on my Inc2 and these were the results:
Ping - 219ms
Download Speed - 0.29 Mbps
Upload Speed - 0.26 Mbps
my phone is currently showing 3 bars.
when i had the Thunderbolt it was showing like 7 Mbps DL & 2 Mbps UL in this area(without 4G).
does anyone else have crap speeds to?
You are comparing a 3G phone (Inc2) to a 4G phone (Thunderbolt)... Ofcourse its going to be slower...
Sent from my Incredible 2 using Tapatalk
he said without 4G... should be the same.
I find it highly suspect that a 3G connection was generating 7mbit. The maximum burst rate (meaning: not streaming rate) is 3mbit for EVDO Rev.A. Both the Thunderbolt and the Incredible 2 have 3G radios using Rev.A, not Rev.B.
I've noticed sometimes the connectivity indicator has a delayed update and I can be connected to 3G before the icon changes from 1x to 3G coming out of the parking garage at my office (I can tell because streams that don't work on 1x would start up fine).
I've been able to get over 1mbit consistently on my Inc2, and have been able to exceed 2mbit in some areas.
voxigenboy said:
for the hell of it i just did a speedtest on my Inc2 and these were the results:
Ping - 219ms
Download Speed - 0.29 Mbps
Upload Speed - 0.26 Mbps
my phone is currently showing 3 bars.
when i had the Thunderbolt it was showing like 7 Mbps DL & 2 Mbps UL in this area(without 4G).
does anyone else have crap speeds to?
Click to expand...
Click to collapse
yea... mine has been annoying me too. I always seem to get a higher upload than I do download speed.
This is after 4 tries back to back, all of them upload speed was higher.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Houston, Tx by the way
Even though Tmobile sucks when it comes to coverage area, I kind of miss the 3g speeds I had with them. My Vibrant would hit 5 mbps constantly
Just used the same SpeedTest.net app, after three back to back tries:
Down: 1742, 1192, 1894 kbps
Up: 589, 675, 543 kbps
Ping: 185, 140, 220 ms
Full bars in northern NJ
Full bars
signal around -71 dBm
Ping: 211ms
Download: 884kbps
Upload: 699kbps
jrizk07 said:
yea... mine has been annoying me too. I always seem to get a higher upload than I do download speed.
This is after 4 tries back to back, all of them upload speed was higher.
Houston, Tx by the way
Even though Tmobile sucks when it comes to coverage area, I kind of miss the 3g speeds I had with them. My Vibrant would hit 5 mbps constantly
Click to expand...
Click to collapse
what rom are you on?
andybones said:
what rom are you on?
Click to expand...
Click to collapse
Stock rooted Gingersense, I took a screenshot back at my desk where I have no bars but was outside when I ran the test.
Had full bars and i'm on the new radio.
You need to turn on Roaming I know it doesn't make any sense
Wireless & Networks - Mobile Networks - Data Roaming Checked & CDMA Options - SYS select automatic. There I bet it's fixed.
I live in Philly across from a major hospital with thousands of people inside.
I have 3 bars at my house usually. When I first got my OG Droid it was faster than my DSL at 2200k. Then after I guess more people got smartphones it got slower and slower.
I was getting max 200k oftentimes 80k at my house since Fall '10. At work it is much better around 1200k stable but at 5pm at work used to kick me off the network. No biggie right I have wifi at home. Well it is a pain if you take a walk outside and there is a dead zone around your house.
So I decided to try a friends Sprint phone. SAME EXACT signal readings same speed. Got an Inc 2 finally I thought my droid was crap. Same thing with new phone.
Then I started trying everything. Turned on Roaming as noted above bingo!
I have a feeling Sprint / Verizon towers are used jointly? Like you need roaming for things to work properly in downtown philly. I don't know but I don't loose connection anymore whenever I have bars showing. Where in areas that there are a large number of people I had problems previously at peak hours. Now everything is stable now.
It doesn't make any sense to me at all. It is turned off by default on all phones?? But the difference is like night and day. I mean I know Verizon/Sprint share networks but that should only be in the boonies? I would love an answer. Just don't go overseas with that enabled.
i am satisfied with my inc2 data speeds. i put my inc2 next to an evo 4g (running in 3g mode because there is no 4g in my area)...and the inc2 loaded all the websites i tested quicker than the evo.
the inc2 was showing 1 to 2 bars, the evo showing full bars... i would click on a link at the same time on both phones and inc2 won everytime.
I average a MB up and down, zero complains. Running 2.3.3 (recent upgrade).
Sent from my ADR6350 using XDA App
I used to get atleast 1MB with 3+ bars on stock froyo before S-OFF, but after I installed CM7 Beta 1 I'm getting lower bars than I did before, is that happening with anyone else, or is it one of those things you just randomly notice?
pinakaeus said:
I used to get atleast 1MB with 3+ bars on stock froyo before S-OFF, but after I installed CM7 Beta 1 I'm getting lower bars than I did before, is that happening with anyone else, or is it one of those things you just randomly notice?
Click to expand...
Click to collapse
Don't look st the bars. They are set to show so many based on signal and that changes from Rom to Rom (why a dx can show 4 bars but I have 2) go to settings about phone and look at your signal strength.
Sent from my Incredible 2 using XDA Premium App
Yianaki said:
Wireless & Networks - Mobile Networks - Data Roaming Checked & CDMA Options - SYS select automatic. There I bet it's fixed.
I live in Philly across from a major hospital with thousands of people inside.
I have 3 bars at my house usually. When I first got my OG Droid it was faster than my DSL at 2200k. Then after I guess more people got smartphones it got slower and slower.
I was getting max 200k oftentimes 80k at my house since Fall '10. At work it is much better around 1200k stable but at 5pm at work used to kick me off the network. No biggie right I have wifi at home. Well it is a pain if you take a walk outside and there is a dead zone around your house.
So I decided to try a friends Sprint phone. SAME EXACT signal readings same speed. Got an Inc 2 finally I thought my droid was crap. Same thing with new phone.
Then I started trying everything. Turned on Roaming as noted above bingo!
I have a feeling Sprint / Verizon towers are used jointly? Like you need roaming for things to work properly in downtown philly. I don't know but I don't loose connection anymore whenever I have bars showing. Where in areas that there are a large number of people I had problems previously at peak hours. Now everything is stable now.
It doesn't make any sense to me at all. It is turned off by default on all phones?? But the difference is like night and day. I mean I know Verizon/Sprint share networks but that should only be in the boonies? I would love an answer. Just don't go overseas with that enabled.
Click to expand...
Click to collapse
if I enable roaming though it gives me a warning about extra charges. is that true?
voxigenboy said:
if I enable roaming though it gives me a warning about extra charges. is that true?
Click to expand...
Click to collapse
well yes, if you're roaming.
voxigenboy said:
if I enable roaming though it gives me a warning about extra charges. is that true?
Click to expand...
Click to collapse
Verizon has a roaming agreement with sprint. I think it would only come into play overseas. In Europe that setting could get you in to trouble.
Had Roaming on from NY to SC not a peep from Verizon billing.
It's much faster right less data drops too.
Yianaki said:
Verizon has a roaming agreement with sprint. I think it would only come into play overseas. In Europe that setting could get you in to trouble.
Had Roaming on from NY to SC not a peep from Verizon billing.
It's much faster right less data drops too.
Click to expand...
Click to collapse
It's true
Sent from my Incredible 2 using XDA Premium App
Yianaki said:
Wireless & Networks - Mobile Networks - Data Roaming Checked & CDMA Options - SYS select automatic. There I bet it's fixed.
I live in Philly across from a major hospital with thousands of people inside.
I have 3 bars at my house usually. When I first got my OG Droid it was faster than my DSL at 2200k. Then after I guess more people got smartphones it got slower and slower.
I was getting max 200k oftentimes 80k at my house since Fall '10. At work it is much better around 1200k stable but at 5pm at work used to kick me off the network. No biggie right I have wifi at home. Well it is a pain if you take a walk outside and there is a dead zone around your house.
So I decided to try a friends Sprint phone. SAME EXACT signal readings same speed. Got an Inc 2 finally I thought my droid was crap. Same thing with new phone.
Then I started trying everything. Turned on Roaming as noted above bingo!
I have a feeling Sprint / Verizon towers are used jointly? Like you need roaming for things to work properly in downtown philly. I don't know but I don't loose connection anymore whenever I have bars showing. Where in areas that there are a large number of people I had problems previously at peak hours. Now everything is stable now.
It doesn't make any sense to me at all. It is turned off by default on all phones?? But the difference is like night and day. I mean I know Verizon/Sprint share networks but that should only be in the boonies? I would love an answer. Just don't go overseas with that enabled.
Click to expand...
Click to collapse
It is often the case that providers will share towers. Many communities hate the sight of towers in their area (they're ugly...yes, this really does happen) so they are forced to keep them to a minimum. They share towers but not necessarily radio equipment, so you may not be necessarily be running through Sprint on a Sprint tower.
Not terrible. Houston
Why does the Sprint network data speed sucks so bad I don't mean to down the carrier but I still have my inc 2 with active Verizon and it is smoking the hell out of sprint ' s data I don't even think I can compare the two and I live in the city I'm paying good money for something I'm not getting i cant barely load the xda site thats from the app or browser
Sent from my SPH-D710 using XDA App
this my speed test from my verizon phone
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
my samsung from sprint
Because you touch yourself at night
Seriously though, have you tried updating profile and PRL?
Settings > about phone > system updates > update profile and update PRL
If that doesnt help, you should check the coverage in your area on Sprints site/contact Sprint for further help.
cds0699 said:
Because you touch yourself at night
Seriously though, have you tried updating profile and PRL?
Settings > about phone > system updates > update profile and update PRL
If that doesnt help, you should check the coverage in your area on Sprints site/contact Sprint for further help.
Click to expand...
Click to collapse
seriously bro dont you think i've already done all this in fact more then 3 times plus i just got off the phone for the third time this week with some really rude tech from sprint whos saying something is wrong with your phone which i know is a lie because my wife also has this phone on top of that our phones were bought at different times so they are not from the same store but her is doing the same thing.
every time i have call with have done the same thing update profile reset the phone when through the whole set up again they supposedly updated me with something through the computer but still the same sorry but im pretty upset
ubuntunerd said:
seriously bro dont you think i've already done all this in fact more then 3 times plus i just got off the phone for the third time this week with some really rude tech from sprint whos saying something is wrong with your phone which i know is a lie because my wife also has this phone on top of that our phones were bought at different times so they are not from the same store but her is doing the same thing.
every time i have call with have done the same thing update profile reset the phone when through the whole set up again they supposedly updated me with something through the computer but still the same sorry but im pretty upset
Click to expand...
Click to collapse
Ok, well I didn't know all that, you didn't mention anything about doing all that in your original post so I was obviously gonna suggest the basic troubleshooting methods that I know of. I honestly don't know, hopefully someone else has more ideas.
More factual info helps you get better help rather than just venting when you're trying to do problem solving stuff, fyi.
This is why I left Sprint. What is the point of unlimited data if you can't even use it?
Are you running stock? I don't have the best speeds, but I'm not even full bars here.
Still getting 1mb down/600k up
Sent from my SPH-D700 using XDA
nope im rooted but it doesn't matter my wive's phone is stock and shes getting the same crap im not sure if i can deal with this i cant load any web pages with out waiting at least a minute whats the point of unlimited if it doesn't have any juice behind it, i may as well be on boost mobile network
I don't know why they suck but your download speeds are faster than mine. My upload speeds on sprint are faster than the downloads. It is horrible where I am as well.
ubuntunerd said:
nope im rooted but it doesn't matter my wive's phone is stock and shes getting the same crap im not sure if i can deal with this i cant load any web pages with out waiting at least a minute whats the point of unlimited if it doesn't have any juice behind it, i may as well be on boost mobile network
Click to expand...
Click to collapse
Yes specially since boost is sprint .....same thing
Sent from my SPH-D710 using xda premium
ElAguila said:
I don't know why they suck but your download speeds are faster than mine. My upload speeds on sprint are faster than the downloads. It is horrible where I am as well.
Click to expand...
Click to collapse
dam how can you deal with that im not a phone user im a internet user with out it is pointless so why pay all this money for it I check the network in my area and it says It will get a data update in the next 6 months is that a joke lol
Epix4G said:
Yes specially since boost is sprint .....same thing
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
exactly my point Lol
There are many things you can do to your phone to ensure it is getting proper network speeds, if that speedtest is actually the speeds you are getting then yes there is something the matter with your phone as I have always gotten an avg of 1 mb down and i live in a rural area, first thing i would try would be updating to ensure you have the correct modem installed there are many threads that will tell you all about that. Or you can try an old trick from EVO days. First get the MSL code for your phone, also a few posts on xda that will tell you how to retrieve that. Then you go into your dialer and type ##3282# a menu will pop up select edit put in your MSL and you select OTHER, then MULTIMEDIA and change RTSP proxy address and HTTPPD proxy address to 0.0.0.0 and change RTSP proxy port and HTTPPD proxy port to 0 when you are done back out of the menu reboot your phone and retry your speedtest
Sent from my SPH-D710 using xda premium
Similar speeds for most the metro Detroit area.
I've been noticing slower data speeds myself until today. Ever since I started flashing the ICS leak builds/ radios. I'm on Caulks beta 2 now with fb27 radio and speeds were much better.
sent from my Samsung Galaxy Tab 10.1
blitzkriegchef said:
There are many things you can do to your phone to ensure it is getting proper network speeds, if that speedtest is actually the speeds you are getting then yes there is something the matter with your phone as I have always gotten an avg of 1 mb down and i live in a rural area, first thing i would try would be updating to ensure you have the correct modem installed there are many threads that will tell you all about that. Or you can try an old trick from EVO days. First get the MSL code for your phone, also a few posts on xda that will tell you how to retrieve that. Then you go into your dialer and type ##3282# a menu will pop up select edit put in your MSL and you select OTHER, then MULTIMEDIA and change RTSP proxy address and HTTPPD proxy address to 0.0.0.0 and change RTSP proxy port and HTTPPD proxy port to 0 when you are done back out of the menu reboot your phone and retry your speedtest
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
im up to the latest modem bro fb 27 thanks for your advise tho i will check further on it
To put it simply, it depends on many factors. Where you are, time of day, network load, test server load, signal quality, etc. Just because you have full bars does not necessarily mean you have good signal quality.
For example: in my apartment in NYC I get piss-poor 3G speeds. I'm lucky to see 200 kbps down. But when I get down to the ground level, speeds improve considerably, around 600 kbps. In my friend's apartment, I can see an average of 1.2 mbps, virtually identical to my friend's iphone 4S on Verizon. In the same place, my other friend with the 4S on AT&T can see an average of 4 mbps, which is very impressive for 3G. But when I turn on Wimax, I have seen as high as 12 mbps, which smokes the 4S on AT&T 3 times over, and doesn't drain the battery that much more. Sprint's 3G coverage is not as good as Verizon's, that's a fact, but I'd say it's pretty comparable, and for the price, it can't be beat.
Pretty sure the "Speed Test" app (like the one in the OP's screenshots) is garbage.
Try this one: https://market.android.com/details?id=com.xtremelabs.android.speedtest
Completely different results... just like going to http://www.speakeasy.net/speedtest/ in your phone's browser.
Keep in mind: the speeds you get in a speed test doesn't necessarily reflect the speeds you're going to get while downloading, browsing the web, or using apps that need data (like Netflix or something). The data service that your mobile phone uses is a little different than having a land-line Internet connection (like cable, DLS, or fiber).
Ryjabo said:
Pretty sure the "Speed Test" app (like the one in the OP's screenshots) is garbage.
Try this one: https://market.android.com/details?id=com.xtremelabs.android.speedtest
Completely different results... just like going to http://www.speakeasy.net/speedtest/ in your phone's browser.
Keep in mind: the speeds you get in a speed test doesn't necessarily reflect the speeds you're going to get while downloading, browsing the web, or using apps that need data (like Netflix or something). The data service that your mobile phone uses is a little different than having a land-line Internet connection (like cable, DLS, or fiber).
Click to expand...
Click to collapse
Exactly what i was going to say. That speedtest app connects me to a server in Kansas half the time and im in Austin Texas. The speakeasy test is much more reliable for me. Try it an a few different server locations and check out the different results. Im not saying Sprint speeds are awesome but in my area they are as good as any other carrier.
Sent from my SPH-D710 using Tapatalk
I use wifi most of the time. Otherwise I would have left sprint. For me I get bad speeds even at 2 in the morning. I live in a 4G area but if I want to use that I have drive 5 miles down the road. It does seem to have gotten worse and I know it is because of where I am. When I left for a trip to a different city my speeds there were so much faster.
Edit - meh misread the screenshots.
This is one of those, "Is anyone else having this problem or is just me?" posts.
Within roughly the last month when I'm on a voice call my data service goes out 80% of the time. This used to be really solid. This was with Yakju ICS with the UGLC1 baseband. I upgraded to stock Jelly Bean in the hopes that this would be fixed and it was a baseband issue. However there was no improvement.
I've had this happen in very good signal areas from Virginia to New York.
Anyone think this is a GN bug? An AT&T conspiracy that no one should be doing simultaneous voice and data to reduce data consumption? Basically WTF?
On to the XXLF1 baseband to see what that does. As I said, all was well up to about a month ago...
I do not have this issue... tho I may be asking for to much but when on a call my data is slowed down to Edge speeds... enough to surf the web yes since edge speeds aren't bad. But I wish at least 2 Mbps while on call... I've never had your issue tho, even after flashing jelly bean. Same radio but perhaps your area is too congested? Or perhaps your APN Settings need to be changed? =\
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
-Google
Calls are prioritized over data. If you are on a call and the signal strength decreases rapidly or enough data will disconnect to ensure that voice traffic remains at the highest possible quality.
Hmm. Annoying!
Well it's the same phone, same travel areas, very good signal, data just stops working in lots of cases now.
Could be different firmware. But if it was I suspect others would be seeing the problem too which is why I posted.
I used to get quite good data speeds during a voice call as well. I would stream video just fine.
This really kills the ability to use Google Maps/Navigation/Yelp and others while on a call. Which was really the only reason I was still with AT&T.
If I'm really all alone on this I'll try older basebands and see if that improves things.
I am having the same problem
This problem started for me as well on a GSIII. Did you ever find a resolution?
haydonxda said:
This is one of those, "Is anyone else having this problem or is just me?" posts.
Within roughly the last month when I'm on a voice call my data service goes out 80% of the time. This used to be really solid. This was with Yakju ICS with the UGLC1 baseband. I upgraded to stock Jelly Bean in the hopes that this would be fixed and it was a baseband issue. However there was no improvement.
I've had this happen in very good signal areas from Virginia to New York.
Anyone think this is a GN bug? An AT&T conspiracy that no one should be doing simultaneous voice and data to reduce data consumption? Basically WTF?
On to the XXLF1 baseband to see what that does. As I said, all was well up to about a month ago...
Click to expand...
Click to collapse
jdukesiii said:
This problem started for me as well on a GSIII. Did you ever find a resolution?
Click to expand...
Click to collapse
No resolution though it seems to have improved a little bit since I wrote this.
Since you're seeing this on a different phone I'm guessing this is AT&T mucking around.
Still going on. I suspect this has something to do with the JB update.
Very aggravating to not be able to use maps or other applications while talking.
This is what I hate about Android. So far I've never had an Android device that did all of the BASIC things properly and I've always been chasing "that final fix". It seems Google's bar for a software release is very low.
haydonxda said:
Still going on. I suspect this has something to do with the JB update.
Very aggravating to not be able to use maps or other applications while talking.
This is what I hate about Android. So far I've never had an Android device that did all of the BASIC things properly and I've always been chasing "that final fix". It seems Google's bar for a software release is very low.
Click to expand...
Click to collapse
It does it on any phone... once your on a call your data dies down to 2G speeds...
-Google
#Team MiNCO
haydonxda said:
Hmm. Annoying!
Well it's the same phone, same travel areas, very good signal, data just stops working in lots of cases now.
Could be different firmware. But if it was I suspect others would be seeing the problem too which is why I posted.
I used to get quite good data speeds during a voice call as well. I would stream video just fine.
This really kills the ability to use Google Maps/Navigation/Yelp and others while on a call. Which was really the only reason I was still with AT&T.
If I'm really all alone on this I'll try older basebands and see if that improves things.
Click to expand...
Click to collapse
any gsm provider (or provider with LTE) can do data while in a call, with gsm your phone needs to be on 3g/H and with cdma you need LTE and to be connected to LTE signal
iGoogleNexus said:
It does it on any phone... once your on a call your data dies down to 2G speeds...
Click to expand...
Click to collapse
No, I'm not complaining about data being "slower". Many times however I have no data connectivity when on a call. It was working for years up until sometime in the last several months.
haydonxda said:
No, I'm not complaining about data being "slower". Many times however I have no data connectivity when on a call. It was working for years up until sometime in the last several months.
Click to expand...
Click to collapse
maybe network congestion?
or at&t could be removing/changing a few towers in your area to LTE?
ooohhaaahh said:
maybe network congestion?
or at&t could be removing/changing a few towers in your area to LTE?
Click to expand...
Click to collapse
Could be either I guess. I'm in an LTE area. Hard to believe they're throwing this feature under the bus though for people without LTE phones. I can imagine they'd really be cheesing off the iPhone community. I'll see if I can dig up another phone to test.
Annnnd with stock 4.1.2 this is also a problem.
Once data drops while you're on a call it NEVER comes back until the call is completed. And it's only a problem with the GN.
Pro job guys.
This phone has been a big disappointment for me. Camera quality, low volume, and occasionally working voice/data. If they can't get basic crap right who cares about Project Butter?
haydonxda said:
Could be either I guess. I'm in an LTE area. Hard to believe they're throwing this feature under the bus though for people without LTE phones. I can imagine they'd really be cheesing off the iPhone community. I'll see if I can dig up another phone to test.
Click to expand...
Click to collapse
AT&T LTE phones actually drop back to HSPA when you're on a call, so it would be affecting people with LTE phones as well.
raptir said:
AT&T LTE phones actually drop back to HSPA when you're on a call, so it would be affecting people with LTE phones as well.
Click to expand...
Click to collapse
Out of the phones I have, it's only the GN that's exhibiting this problem. And, in fact, in the past it did not suffer from this problem. Some bug was introduced.
Further follow up... Under less than ideal conditions it looks like the GN (and now Nexus 4 as well) both will drop data entirely until the end of a call. This seems to happen if your connection is bumped down to 2G. During the entire duration of the call the data connection will never be reestablished.
You must end the call to get data back. This happens both on AT&T and T-Mobile networks. I don't know whether this is a GSM/HSPA limitation or a bug in Android. I think it's an Android bug.
Additionally AT&T's simultaneous data speed is throttled back so much it's crazy bad. I found far FEWER drops on T-Mobile because AT&T's network just seems to stink so badly. It's got more holes than Swiss cheese.
Data speeds are also much higher on T-Mobile. Off call they're much higher and on call there's no comparison. T-Mobile isn't throttling data when on a call.
AT&T effectively doesn't support simultaneous voice and data any longer. Their ads are bull. Some more information on it:
http://thesmartphonechamp.com/att-secretly-throttling-their-smartphone-customers-video/
http://www.att.com/Common/about_us/files/pdf/talk_surf_fact_sheet.pdf
i left verizon yesterday and switched over to go gsm but also to save money and get unlimited data back. i got the note 2 and my wife got the gs3. great phones and they work fine except my data speeds are horrid. i live in a superb coverage area to, i get 3-4 bars constant but cannot pull even close to 1 meg down on 4g or edge. this is happening on both phones. :crying:
i called tmobile today and they say it sounds tower related as i live right by it. they opened a ticket to have it looked at but im fearing if i wait this out and it doesn't get fixed im stuck, i believe i can return the phones and cancel the contract within 14 days. do you guys think i could have a couple bad sims cards or does this sound tower related? i did port our number over from verizon too. both phones are rooted with the toolkits and unlocked bootloader if that makes a difference.
i need advice as i hate to leave and go to at&t or sprint which is far worse.
fix-this! said:
i left verizon yesterday and switched over to go gsm but also to save money and get unlimited data back. i got the note 2 and my wife got the gs3. great phones and they work fine except my data speeds are horrid. i live in a superb coverage area to, i get 3-4 bars constant but cannot pull even close to 1 meg down on 4g or edge. this is happening on both phones. :crying:
i called tmobile today and they say it sounds tower related as i live right by it. they opened a ticket to have it looked at but im fearing if i wait this out and it doesn't get fixed im stuck, i believe i can return the phones and cancel the contract within 14 days. do you guys think i could have a couple bad sims cards or does this sound tower related? i did port our number over from verizon too. both phones are rooted with the toolkits and unlocked bootloader if that makes a difference.
i need advice as i hate to leave and go to at&t or sprint which is far worse.
Click to expand...
Click to collapse
Goto settings>About Device>Status and post your Signal Strength data. With -83dBm and 15 asu I get a constant 11mb down with speedtest.net.
Where else have you tested your data speeds?
mdt73 said:
Goto settings>About Device>Status and post your Signal Strength data. With -83dBm and 15 asu I get a constant 11mb down with speedtest.net.
Where else have you tested your data speeds?
Click to expand...
Click to collapse
i have not tested it anywhere else but will tomorrow.
im getting 89 dbm 12 asu on 4g. i cannot even get close to 512 on speedtest.
does it take time for data to provision or something? i know he told me it could take up to 24-48hrs for my number to be ported. but that happened late last night.
Deleted. shinkinrui you were right. Thank god I use titanium backup.
It sounds like a bad tower
-81 dBm 18 asu here
15.06 mbps down 1.71 up
You should go out and see if you get better speeds around where you are. If you go a few miles away and get great speeds then it's the tower for sure
Agree, it could be a bad tower. They were working on a tower near my office, exact same scenario. A week later, works like a charm.
mdt73 said:
Not sure. You can try to enter *2767*3855# in the dialer and reprovision. Might have to do it two times to get it to stick. That will force a reprovision.
Click to expand...
Click to collapse
This code is the factory data reset code for most Samsung devices. It doesn't have anything to do with provisioning.
my money is on bad tower too. just switched yesterday from sprint. i got the note 2, girlfriend got the s3. our speeds are INSANE compared to sprint
stretchwookie said:
my money is on bad tower too. just switched yesterday from sprint. i got the note 2, girlfriend got the s3. our speeds are INSANE compared to sprint
Click to expand...
Click to collapse
My dead cat can transfer data faster than Sprint...
Drive somewhere else in their HSPA+ coverage area and run the speedtest again to verify.
It's T-mobile, when I get on train station I get constant -53dBm and below 0.05Mbit, Wanna proof ?
Try the app "fresh network" , and look at your speed test app to see that you are on HSDPA, and not umts.
Sent from my HTC Sensation using Tapatalk 2
fix-this! said:
i get 3-4 bars constant but cannot pull even close to 1 meg down on 4g or edge. this is happening on both phones. :crying:
i need advice as i hate to leave and go to at&t or sprint which is far worse.
Click to expand...
Click to collapse
It's the tower. The T-Mobile tower near my house has line of sight and it went down to edge speeds (like .12Mbps down, .002Mbps up) last month. I called them on the 15th and it took them about two weeks to fix it. My speeds are back to normal now, so my advice would be to notify them that the tower is FUBAR, and wait it out. That is of course assuming you get normal speeds other places too, but it would be a moot point if your home has crappy speed. Here's my latest ST:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Different areas different speeds me and my wife got the same phones and we get average 8mbps down.
Sent from my Beast of a Note 2
The cause of slow speed might be the fact that T-mobile is restructuring their 1900 band on certain towers. Here in California, I happen to live in an area where they are restructuring the cell tower I am using, so I get download speed of 0.01mbps to 0.15mbps. However, as soon as i walked out of the range of that particular tower, my download speed goes up to 12mbps to 15mbps.
haha438 said:
The cause of slow speed might be the fact that T-mobile is restructuring their 1900 band on certain towers. Here in California, I happen to live in an area where they are restructuring the cell tower I am using, so I get download speed of 0.01mbps to 0.15mbps. However, as soon as i walked out of the range of that particular tower, my download speed goes up to 12mbps to 15mbps.
Click to expand...
Click to collapse
I hope this is true. I'm a new T-mobile customer and have had the spottiest reception in the bay area. I've read this article (http://blog.t-mobile.com/2012/11/20...-metro-areas-just-in-time-for-holiday-travel/) and am crossing my fingers. I'm constantly stuck on EDGE when i'm indoors as well.
Same here, I pop in the TMobile sim and I get 1.5Mbps and .3 up. Pop in ATT and I get 6Mbps and 1.2 up. So it's not the phone. I'll try different areas. So far I'm not impressed with their Customer Service and Data. I was happier on GoPhone.
haha438 said:
The cause of slow speed might be the fact that T-mobile is restructuring their 1900 band on certain towers. Here in California, I happen to live in an area where they are restructuring the cell tower I am using, so I get download speed of 0.01mbps to 0.15mbps. However, as soon as i walked out of the range of that particular tower, my download speed goes up to 12mbps to 15mbps.
Click to expand...
Click to collapse
yeah that's what was causing it as i called tech support. the issue was resolved within 24hrs. i have decent speeds again now.
I had a similar issue when I first bought my note 2 on release day. Was getting on average about .22 down speed and the up speeds where so slow the speedtest app could never finish running it. Called tmobile and they opened a ticket and got it working within the week. Now I get anywhere from 14-16 down at home and roughly 3 up. Guve it some time if they say they are working on it its just a matter of time.
Sent from my SGH-T889 using xda premium
fix-this! said:
yeah that's what was causing it as i called tech support. the issue was resolved within 24hrs. i have decent speeds again now.
Click to expand...
Click to collapse
Glad to hear your problem is fixed. I've found T-Mobile to be iffy sometimes. But 99% of the time my phone has very acceptable data speeds.