Develop Bugs

Question about phone upgrade

So my $75 upgrade (used to be 150, which is bs) just opened up. I need some clarity on how the pricing works. Is this $75 off a new 2-year contract price? Or $75 off a full retail price and I still have to sign a 2-year contract? If the last one is the case, do I even get a 2-year contract price when my current contract expires?

I believe its $75 off retail price and to sign a 2 year contract as well.

75 off retail.
Sent from my Nexus S 4G using XDA Premium App

You may be able to get them to make a one time exception and qualify you for a full $150 upgrade if you are the main/primary line. That's what retention is doing for me but I'm waiting for the gs2.
Sent from my PC36100 using XDA App

Wow. That sucks then, I have to sign another contract to pay $500? No thanks... Might as well wait until my contract expires to get a new contract price...or will they even do that?

ncfastls1 said:
Wow. That sucks then, I have to sign another contract to pay $500? No thanks... Might as well wait until my contract expires to get a new contract price...or will they even do that?
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Yes if your contract expires you can get the new contract price.
Sent from my PC36100 using XDA Premium App

Your contract and your upgrade eligibility don't necessarily match. You can be out of contract and still not be eligible for an upgrade. However, there will probably be more flexibility if you're out of contract as Sprint would want to find a way to keep you as a customer.

The $75 upgrade isn't much of a deal, in my opinion. If you use it, you're signing a new 2 year contract, and you're pushing your $150+rebate upgrade out another year.
If you're not Premier Gold and you want to upgrade more often than every two years, I think it makes more sense to pay full price for the phone (or find a deal from ebay/craig) every other year.

Sprint is not flexible at all on upgrades right now. Don't waste your time it will only make you mad.
Sent from my Nexus S 4G using XDA Premium App

Sprint is very flexible actually .. Just call 877 775 4886 that's the retention direct line and tell them how your upgrade was suppose to be full and now its not since they changed the premier things... I got mine moved up 10 months if the first person you talk to doesn't help out ask to speak to their supervisor or call back QUOTE=DirtyShroomz;16441394]Sprint is not flexible at all on upgrades right now. Don't waste your time it will only make you mad.
Sent from my Nexus S 4G using XDA Premium App[/QUOTE]
Sent from my Nexus S 4G using XDA App

I called and tried the to get the full $150 and they basically blew me off..Something about my phone is not THE main line. The contract is in my name and I added my mother and daughter but for some reason apparently my mosm phone is the main line..How the hell does this happen?
A supervisor told me that there isn't anything that can be done and some other stupid crap and if I wanted to upgrade now it would have to be on my mothers line..Well I don't want to start a 2yr contract over on her line cause she will be going to prepaid next year when the contract is up.
So my only choice is to cancel my contract and pay $100 then sell my EVO and move to another carrier..
Screw Sprint..

I was able to get a supervisor to approve an upgrade overide. My $150 was supposed to be 8/01/11 before they changed they downgraded me to silver. I haven't used the upgrade yet because I haven't decided on a phone but I did get it approved. The thing that sucks is that it can only be with Sprint directly. Can't use your supervisor approved upgrade at another store such as Best Buy or Walmart where the prices are better.

steviee7 said:
Sprint is very flexible actually .. Just call 877 775 4886 that's the retention direct line and tell them how your upgrade was suppose to be full and now its not since they changed the premier things... I got mine moved up 10 months if the first person you talk to doesn't help out ask to speak to their supervisor or call back QUOTE=DirtyShroomz;16441394]Sprint is not flexible at all on upgrades right now. Don't waste your time it will only make you mad.
Sent from my Nexus S 4G using XDA Premium App
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Sent from my Nexus S 4G using XDA App[/QUOTE]
I work sprint retention, resets are no longer being done under any circumstances except sprint error.
Sent from my Nexus S 4G using XDA Premium App

Fcuk that, i haven't been out contract for 3 years.... Yes i can't get insurance ever again just the manufacturing warranty... But i no longer thirst for devices i can get cheaper off the net.... If a person wants a new device.... Just keep allowing them to extended the contract out.... Stop trying to appeal to new customer and become appealing to the old obes
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So what qualifies as an error? I was told a few days ago that I could do it and now when I call back they are saying that promotion has ended.
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geeksquadryder said:
Fcuk that, i haven't been out contract for 3 years.... Yes i can't get insurance ever again just the manufacturing warranty... But i no longer thirst for devices i can get cheaper off the net.... If a person wants a new device.... Just keep allowing them to extended the contract out.... Stop trying to appeal to new customer and become appealing to the old obes
Sent from my PC36100 using XDA App
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Do you know how much money is lost on every subsidized phone? Early upgrades kill profit and sometimes programs are stopped. What good is a provider if it's not making any profit and can't buy new phones or expand its network?
Sent from my Nexus S 4G using XDA Premium App

augy said:
So what qualifies as an error? I was told a few days ago that I could do it and now when I call back they are saying that promotion has ended.
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30 day return or upgrade being used when it was only a replacement.
Sent from my Nexus S 4G using XDA Premium App

I called sprint and the rep told me it was 75 off the 2 year contract price. I made sure to ask her a second time if it was the contract price or retail price and she said it was the contract price because I would be signing a new 2 year contract.
Sent from my Transformer TF101G using XDA Premium App

MedicStuder said:
I called sprint and the rep told me it was 75 off the 2 year contract price. I made sure to ask her a second time if it was the contract price or retail price and she said it was the contract price because I would be signing a new 2 year contract.
Sent from my Transformer TF101G using XDA Premium App
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Interesting...I'll have to ask in person next time I stop by the sprint store. Cause I was really looking forward to the galaxy s 2
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MedicStuder said:
I called sprint and the rep told me it was 75 off the 2 year contract price. I made sure to ask her a second time if it was the contract price or retail price and she said it was the contract price because I would be signing a new 2 year contract.
Sent from my Transformer TF101G using XDA Premium App
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There's no way. She's basically saying that the 1 year price is less than the 2 year price. I think we all know that's not true.

Activation fee???

So I'm up for upgrade and I was talking to rep and she says I gotta pay 36 dollars to upgrade?
Sent from my PC36100 using Tapatalk 2

Yeah when i got my upgrade i had to pay the fee also does suck i will say.

If any of you have AAA discount, the fee is waived. They will still add it to your bill, but you caan call back and have it waived.
Not just triple a, a lot of corp discounts offer this.
Sent from my SPH-D700 using XDA

Didnt know that and me and the lady are under a family AAA plan cause her mom pays for it.

Great info!!
Sent from my Synergized Aggressive Lionfish Evo using the XDA app

Also your bill has to be completely caught up.
Sent from my PC36100 using Tapatalk 2

No prob. I got my info from here if any of y'all ever need to use it.
aaa.com/sprint
Sent from my SPH-D700 using XDA

Yeah, I just found out about the fee too. Went to upgrade one of my lines, and was told about the fee. Rep said they used to be able to waive it, but not anymore. Pretty sh1tty, I think, given that I ALREADY have activated (3 lines) with sprint.
sent from 2yr old Evo on ICS

austin420 said:
No prob. I got my info from here if any of y'all ever need to use it.
aaa.com/sprint
Sent from my SPH-D700 using XDA
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Thank you! I have AAA, so I will be using this.
What does that Site mean when it says you get a $50 rebate on online purchases? Can I pre order the new EVO 4G LTE online and get $50 off? That would be awesome.

Fixing to get kicked off sprint

My bill is due in two days and right now i can't afford it but I'm wondering when they cancel or whatever they do. I know it's possible but in this situation would I still Be able to put this phone on boost or metro
Sent from my SPH-D710 using xda app-developers app

Is that a question?

LeKtRiCzzz said:
My bill is due in two days and right now i can't afford it but I'm wondering when they cancel or whatever they do. I know it's possible but in this situation would I still Be able to put this phone on boost or metro
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Please rephrase the question.
Someone correct me on this one but from what I understand, you can flash a locked Sprint phone to Boost or Metro.

LeKtRiCzzz said:
My bill is due in two days and right now i can't afford it but I'm wondering when they cancel or whatever they do. I know it's possible but in this situation would I still Be able to put this phone on boost or metro
Sent from my SPH-D710 using xda app-developers app
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Your ESN will be flagged until you pay it off. There are ways to get the device on Boost or MetroPCS but they cannot be discussed on XDA.

He's looking for sprint to terminate his contract before his bill date.
Sent from my Galaxy Nexus using xda app-developers app

My bad guys let me rephrase my question.
My phone bill will be due in two days, I'm not going to pay for it which will give my phone a bad ESN, with a bad esn could i still switch it over to metro or boost
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Flashing a phone to another carrier is NOT against forum regulations.
However, doing so for the purpose of defrauding a privider, IS.
And I think you are planning to defraud. .
FF18 SFHub Rooted
LauncherPRO, FirefoxBETA

LeKtRiCzzz said:
My bad guys let me rephrase my question.
My phone bill will be due in two days, I'm not going to pay for it which will give my phone a bad ESN, with a bad esn could i still switch it over to metro or boost
Sent from my SPH-D710 using xda app-developers app
Click to expand...
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In short, yes. The resources are there already to do so.

How am i planning to defraud, all I'm trying to do is see if i can switch my phone which will have a bad esn in two days to boost
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Removed.

I'm assuming you didn't pay full price for your phone, and are in 2 yr. contract.
That means it's Sprints phone, and I'm sure they want it back.
I could be wrong.
FF18 SFHub Rooted
LauncherPRO, FirefoxBETA

I payed 200$ for that's enough money for it to be mine
Sent from my SPH-D710 using xda app-developers app

$200 is the carrier subsidized amount you pay. Sprint pays $300 for the phone upfront and make it back from you via you PAYING your bills. (they don't profit till the 2nd year of contract).
There is a reason OFF CONTRACT phones cost $500+.

pm if u wanna put it on boost its good service doesnt matter if ur phone have a bad isn

If you do get to keep the phone defintely put it on boost, virgin mobile, or page plus. I am currently on virgin mobile and only pay $25 bucks a month for 300 mins unlimited everything else. Can't beat $25 for service
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brooksyx said:
If you do get to keep the phone defintely put it on boost, virgin mobile, or page plus. I am currently on virgin mobile and only pay $25 bucks a month for 300 mins unlimited everything else. Can't beat $25 for service
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Nobody will take the phone away. His credit will get ruined and it going hit the sprints P&L as bad debt like I'm sure it does thousands of times.
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LeKtRiCzzz said:
I payed 200$ for that's enough money for it to be mine
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no, no it isnt

im assuming your account wont be cancelled right away.. it will first be suspended for non payment then after so much time will be cancelled for non payment at which you would have so much time to pay it before it goes to collections.. once the account is cancelled the esn is good.. sprint still makes there money which is why they have etf's.. if you dont pay it they sell it to the collectors who harass you until its paid..
Sent from my SPH-D710 using XDA

elliwigy said:
im assuming your account wont be cancelled right away.. it will first be suspended for non payment then after so much time will be cancelled for non payment at which you would have so much time to pay it before it goes to collections.. once the account is cancelled the esn is good.. sprint still makes there money which is why they have etf's.. if you dont pay it they sell it to the collectors who harass you until its paid..
Sent from my SPH-D710 using XDA
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Yeah...I don't know what makes him think that if he's exactly 1 day late, they will cancel the phone. Sorry dude, doesn't work that way. I don't think they suspend service till you are 30 days late. Even then the account isn't "cancelled". Eventually it will be. The etf will be tacked on to the bill you already owe. After an amount of time, it'll then go to collections, in which case, the amount owed will "grow". At the end of the day, collections, late fees, etf fees. It will be big bucks and screwed credit.

[Q] Buying galaxy s3

I have been with tmobile since its inception and my contract just ran up, I want to upgrade to the galaxy s3. The cheapest I found it so far was at best buy for $229 but Im hoping to find one for as close to $199 as possible... any suggestions?
Sent from my Transformer TF101 using xda app-developers app

casrocks said:
I have been with tmobile since its inception and my contract just ran up, I want to upgrade to the galaxy s3. The cheapest I found it so far was at best buy for $229 but Im hoping to find one for as close to $199 as possible... any suggestions?
Sent from my Transformer TF101 using xda app-developers app
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Target.com has it for $199.
http://www.targetmobilestore.com/eCommerce/SpecialOffer.aspx?cid=36415_ca22c64577b5491b87392af918c41a5c
edit: I actually just found this thread. Should help get a cheaper price.
http://forum.xda-developers.com/showthread.php?t=1805621

casrocks said:
I have been with tmobile since its inception and my contract just ran up, I want to upgrade to the galaxy s3. The cheapest I found it so far was at best buy for $229 but Im hoping to find one for as close to $199 as possible... any suggestions?
Sent from my Transformer TF101 using xda app-developers app
Click to expand...
Click to collapse
If your contract is up, call 611 & when prompted for input say "cancel". This should get you to the loyalty department, 'inform' them you are thinking of switching to AT&T because they offered you free Galaxy S3s if you did. They will definitely give you a better price than you can find anywhere as far as retailers are concerned. Please report your success story with us

My dad simply just called customer loyalty and said we were thinking of switching and what's the best they could do for us. So I ended up getting the 32gig white s3 for 240 and that includes shipping and all fees
Sent from my SGH-T999 using xda app-developers app

falcons2 said:
My dad simply just called customer loyalty and said we were thinking of switching and what's the best they could do for us. So I ended up getting the 32gig white s3 for 240 and that includes shipping and all fees
Sent from my SGH-T999 using xda app-developers app
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Take it from a man that makes his OWN deals. If you tell them you aren't too satisfied and another carrier is already "courting" you they will make you a better offer than what this kid above listed. Trust me.
No offense kid.

KillaHurtz said:
Take it from a man that makes his OWN deals. If you tell them you aren't too satisfied and another carrier is already "courting" you they will make you a better offer than what this kid above listed. Trust me.
No offense kid.
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Agreed! T-mobile has been losing contract customers in significant numbers to either pre-paid or other carriers. This above strategy used to work for me... until I found a family member that works there... That's what you really need!

Just to add to the info on what you should be able to easily get: my contract expired and I called to "verify" that it was. I also mentioned that I could get the same phone for $150 less with another carrier at the time. She immediately offered the phone for $229 (16gb) with a $150 bill credit to bring it down to $79. PLUS she gave me the $20 5gb data plan and a $10 monthly credit for 24 months! Also got free overnight shipping. Oh and I still get to send in for the $50 rebate!
Hope that helps give you an idea what to shoot for.
Sent from my SGH-T999 using xda app-developers app

DocHoliday77 said:
Just to add to the info on what you should be able to easily get: my contract expired and I called to "verify" that it was. I also mentioned that I could get the same phone for $150 less with another carrier at the time. She immediately offered the phone for $229 (16gb) with a $150 bill credit to bring it down to $79. PLUS she gave me the $20 5gb data plan and a $10 monthly credit for 24 months! Also got free overnight shipping. Oh and I still get to send in for the $50 rebate!
Hope that helps give you an idea what to shoot for.
Sent from my SGH-T999 using xda app-developers app
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Dang bro that's a crazy deal.
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hucesar1017 said:
Dang bro that's a crazy deal.
Sent from my SGH-T999 using xda app-developers app
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If you're off contract tmobile will do close to anything to keep you if you have been loyal (5+ years, no late payments)
For me I always jump on the latest and greatest so i'm constantly under contract, tmo still honors my loyalty and gives me great pricing along with monthly discounts.

10gb in a day

I been thathering 10gb a day and sprint hasn't canceled my contract yet.
Sent from my SPH-L710 using xda app-developers app

Thanks for letting us know

I believe their limit is 100gb a month. Read a few post ppl getting nice letter from sprint once they reach that limit
Sent from my SPH-L710 using xda premium

try force roaming and tethering that much.

Why don't you pay what you owe?

Hopefully they do.

You know abusing the network to get out of your contract is not ethical, right? You're also making the network slower for others, aswel.

Lamest thread ever.
Pay your ETF or pay your bill. Quit being a shyster (which has become a common word in my lexicon after reading some posts on xda lately).

Troll bait removed.

derrickmd18 said:
I been thathering 10gb a day and sprint hasn't canceled my contract yet.
Sent from my SPH-L710 using xda app-developers app
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Hopefully they will notice you have been tethering without purchasing the tethering plan and bill you at $.25/MB.

lynyrd65 said:
I've thathered more than 40 gigs in a day on AT&T and still could just for the lulz. Before my sister, (whose line has true unlimited unthrottled, and un-monitored data), leaves for T-Mobile I'm going to go for a new record and post it on this site.
I have a perfect system in place to royally screw AT&T every month out of spite. AT&T is a whore of a company and I do that stuff as a sort of protest.
Why would you do this to Sprint though? They did nothing to deserve this.
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Exactly. If you can get 10gb/day on Sprint, you should really consider sticking with them.

Smh.... why are you canceling?
Sent from my SPH-L710 using XDA Premium HD app

Because they lied to me about my discount. No service at home. And they won't let me out of my contract. And yes I pay my bill.
Sent from my SPH-L710 using xda app-developers app

derrickmd18 said:
Because they lied to me about my discount. No service at home. And they won't let me out of my contract. And yes I pay my bill.
Sent from my SPH-L710 using xda app-developers app
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What do you mean discount? I think you can even grab an employee discount for your service. Also - try to get an Airave from retentions, it'll help the service at home.

derrickmd18 said:
Because they lied to me about my discount. No service at home. And they won't let me out of my contract. And yes I pay my bill.
Sent from my SPH-L710 using xda app-developers app
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Who lied? Have you gone back and disputed this? If it was done at the store Customer service can't do much as there's no proof to what you're claiming is true so the best option is to go back to store and vice versa. Airave does help if you qualify for one. Check www.sprint.com/airavecoverage. For your discount you have to apply through www.sprint.com/verify but nothing anyone can do in regards to the % the company you're claiming offers.
Sent from my SPH-L710 using XDA Premium HD app

lynyrd65 said:
I've thathered more than 40 gigs in a day on AT&T and still could just for the lulz. Before my sister, (whose line has true unlimited unthrottled, and un-monitored data), leaves for T-Mobile I'm going to go for a new record and post it on this site.
I have a perfect system in place to royally screw AT&T every month out of spite. AT&T is a whore of a company and I do that stuff as a sort of protest.
Why would you do this to Sprint though? They did nothing to deserve this.
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...And yet you expect people to help you "support autism awareness" ?

this......

Discount for ups. Store said I would get it then they said no because I'm on the second line. And wouldn't let me return the phones. It was at best buy. Supposed to get 22% off. Called sprint and they said it on best buy side. Went to best buy and they saying nothing they can do. So stuck.
I had a regular landline at home. And had boost. Got rid of it because i got sprint.
Sent from my SPH-L710 using xda app-developers app

I remember a time when people didn't have cell phones. There were a lot less idiots in the world...and better drivers.

oespinoza83 said:
I remember a time when people didn't have cell phones. There were a lot less idiots in the world...and better drivers.
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Love this post, best I've read today. :beer:
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