Develop Bugs

HTC Desire overheating

My HTC Desire has a serious issue with battery life. Although I shut down most programs and connections, the battery lasts about 3 hours only. Also I have noticed that the phone gets quite hot on the back by the micro SD card. Do you think that my phone is faulty?
I posted the same question on,
http://www.htcdesireforum.com/htc-desire-troubleshooting/desire-overheating/
but not many inputs, does anyone else got the same issue?

mmmm 3 hours? i think its faultly.. my one last more or less a day with normal usage. gets warm when i use it a lot.

checkout the thread on excessive battery usage before you deem it as faulty.

ardsar said:
checkout the thread on excessive battery usage before you deem it as faulty.
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Click to collapse
can you please point me to the right thread? thanks.

coolfx35 said:
can you please point me to the right thread? thanks.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=666404
There are many tips in this thread and how to identify which application is using the most battery, and which are causing the device not to sleep correctly. Its a long thread, but worth the read.

If it is only lasting three hours no matter what you do, and it's getting THAT hot, then yeah... I would say there is an issue. Maybe it is shorting out somewhere. I would take it back if I were you. It can have poor battery life under VERY heavy use, but that's still pretty extreme... and I have never seen my battery get above 39c.

I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?

cbanbury said:
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
Click to expand...
Click to collapse
So far it doesn't happen, I will keep you guys posted.
thanks for the help.

Hot Battery
I received my HTC on Tues night and within half an hour the palm of my hand was burning inside and yet still not healed (Thurs AM). P10 of the safety guide says this is nonionizng radiation (sounds unhealthy). I believe that the aerial is just beside the SIM and card slot and holding this next to your palm is warned against in the manual. Bit strange since that is how you would hold a PDA. However, I informed my service provider (Three) and they said it must be a fault so are replacing (with new apparently). Slighlty concerning however I will reserve the option to refund until I see the new handset. I might add that I have HTC's XDA Guide for bus. and that battery also gets very hot, but not as quick! Why put an aerial next to a battery, the combination of the two, I beleive is casuing heat issues.

my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!

StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
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Click to collapse
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App

GANJDROID said:
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol

StrongOneX said:
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
Click to expand...
Click to collapse
I would seriously reconsider your usage when charging. The highest mine has gotten was 40c. Just take into account that the bottom of your screen will also get near that temp, so be very careful
Sent from my HTC Desire using XDA App

reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b

berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
Erm, no.
I'd consider mine overheated if it gets over 35c.

StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
Click to expand...
Click to collapse
Wow, thats hot. Farrr too hot

berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
highest I've seen is 38°C, I believe above 45 is extremely hot

I've had to send mine back to HTC for "stress testing" as mine can't even get past 33°C without going into a reboot loop . It gets that hot just with some light use of GPS + Maps or Mobile Internet + Browsing.
Hopefully they at least replace the MoBo or possibly even the whole phone doubtful though...

hehe, my active holder in the car is in such a place I aim the vent/blower at the back of the Desire. No overheating while navigating with the airco on!
But I guess having something this fast (1ghz) in such a small package which uses quite some power as well means it's going to be hot real fast.
Although I don't find the Desire -that- much warmer/hotter than some of the other phones I've owned.
I guess when your Desire gets really hot (over 40C-45C or something) you can always give HTC or the warranty service a call. Perhaps when some parts don't sit properly on the cpu (something like a cooling frame or whatever), temperatures will rise a lot. And might even cause the phone to reboot.

Hi, I had similar problems that is very evident when i started playing games. I sent back to HTC 3 times before they finally replaced my mobo. I suggest you guys do the same

[Q:] How hot is too hot?

I was just running 4G and wireless tethering. When I checked my phone it was at 40c/104f. If I left it running I don't know if it would have gotten hotter.
How hot is too hot for the Evo?
HTC Evo
Rooted, but still stock...for now
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The program is designed to work, if it's not, we have a problem.

I wouldn't go over 50c

Using 4g and tethering wirelessly is probably the most intensive thing you can do on the phone, so that temperature is pretty much normal for that activity.

How cold is too cold?
Sent from my Evolutionized Evo!

I've hit 120F on mine doing 4G tethering while playing a game. It's still here and I've had it since a week after the release date in June.

Hrm, sounds like an opportunity to experiment with peltier cooling for the Evo
But good to know the phone can take some heat...will still watch it to make sure it doesn't get too hot.
HTC Evo
Rooted, but still stock...for now
----------------------------------------
The program is designed to work, if it's not, we have a problem.

It will probably turn off and reboot when it gets too hot, happen to me before, I didn't see what the tempature was tho
Sent from my PC36100 using Tapatalk

I've noticed that while thetering with 4g if the temp gets above like 95f the connection speed tanks so I put it in the window sill I found that it works best at around 75f I have no idea if these things are relayed in any way tho actually
Sent from my PC36100 using XDA App

tbgreen89 said:
How cold is too cold?
Sent from my Evolutionized Evo!
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Click to collapse
I had my phone when I was out hunting one cold morning and had it out of my pocket, I looked at the battery info and the battery was about 1C. I immediately put it in my pocket to warm back up.

Ive hotten my phone to 143 before having it on the charger and tethering 4g. I had just downloaded a 4gb file from start to finish. Some apparent internal saftey came on stopping the charger current, and causing my notification led to flash orange and green intermittantly. It scared me. But phone still completely functional I now watch my temps more closely
Sent from my PC36100 using XDA App

I hit 125f..... I'd upload the pic but stupid xda app says invalid file format
Sent from my PC36100 using XDA App

I've had my phone up to about 135F in my car dock running navigation, Pandora, and a dash cam app recording vga quality video.
It stopped charging and started flashing red or yellow (the sun was bright, another heat issue, so I couldn't really tell).
The screen was super hot to the touch so I dismounted it and pulled the cover to hold it in front of my ac vent for awhile.
I closed the apps and brought it down to 110F before charging again.
No issues.
Pretty sure the phone protects itself like most computers, so don't worry too much about it.

I hit 200 C while compiling a custom gentoo distrobution on my evo while overclocking.
No but really i have SetCpu underclock if it hits 42C

The highest mine has gone has been 42.7C and that's charging/wifi tether/4g and I was also doing dev work, so it was plugged into my comp and screen always on.
No lights, nothing, just my Evo being a beast

Car charging problem plus first random reboot

The phone has been absolutely rock solid since the day I bought it and I love it. Today however I was using Google Navigation with Bluetooth connected to a headset so I could hear navigation prompts and phone calls. The phone was plugged into a generic Motorola microUSB car charger that I've always used for tons of phones.
The sun was out and hitting the back of the phone so the battery app I had was reporting battery temp at 45 and above.
Anyway even though the phone shows the charging icon and says its charging it doesn't seem to receiving enough juice to charge the phone? The battery kept dropping and I can't tell if this was because the phone was so hot that it stopped charging the battery like my Incredible used to do or if I just need a more powerful car charger.
Then on my second leg of the trip the phone rebooted mid navigation. Started back up and has been working fine.
Anyone have any ideas or seen something similar?
Sent from my Galaxy Nexus using xda premium

Was listening to Bluetooth music and browsing a site and boom hard freeze and had to pull battery to get it to start. Only thing today is I installed nytimes. I'm going to try uninstalling it since I remember having issues with the app on G2X. Let's hope.
Sent from my Galaxy Nexus using xda premium

I've had random reboots, but I'm not at all sure what's causing them.
Also, the lockscreen will occasionally become unresponsive, but it seems to fix itself if I leave it for a while.
I guess we just have to hope for a fix in an upcoming patch.

mobilehavoc said:
The phone has been absolutely rock solid since the day I bought it and I love it. Today however I was using Google Navigation with Bluetooth connected to a headset so I could hear navigation prompts and phone calls. The phone was plugged into a generic Motorola microUSB car charger that I've always used for tons of phones.
The sun was out and hitting the back of the phone so the battery app I had was reporting battery temp at 45 and above.
Anyway even though the phone shows the charging icon and says its charging it doesn't seem to receiving enough juice to charge the phone? The battery kept dropping and I can't tell if this was because the phone was so hot that it stopped charging the battery like my Incredible used to do or if I just need a more powerful car charger.
Then on my second leg of the trip the phone rebooted mid navigation. Started back up and has been working fine.
Anyone have any ideas or seen something similar?
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Its common to run hot when using gps. Reboot was probably because battery too hot. Your phone did the right thing. Cool off period.
Sent from my Galaxy Nexus using xda premium

depending on the car charger & phone use, you'll get insufficient juice to keep the battery charging. i'm assuming your moto charger is a 'rapid charger', if not.. then i would suggest trying one out.
this one is pretty decent: Motorola P513 Rapid Car Charger
if that doesn't cut it then the next step would be to use a power inverter(what i use).. only down side is they are a bit bulky & can be noisey to.. but will ensure your phone gets charged up no matter what(gps use, torrent download, etc)

Thanks I ordered the Motorola charger. It was only 5 bucks on Amazon Prime. I hope that works otherwise its inverter time
Sent from my Galaxy Nexus using xda premium

My N1 used to get nuclear hot when using navigation. Doesn't surprise me.
Sent from my Galaxy Nexus using Tapatalk

[hfm] said:
My N1 used to get nuclear hot when using navigation. Doesn't surprise me.
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Click to collapse
That's bit a OTT, it got hot but not Nuclear.
I'm finding the GN gets hot just from using it with games/browsing.
The hot spots are on the back at the top, next to camera
Sent from my Galaxy Nexus using xda premium

I agree, the GN does get warm often. I'm trying to get used to it. My NS never got warm.
Sent from my Galaxy Nexus using Tapatalk

i'm having constant reboots. this happened to the first GNex i had. it eventually wouldn't come back on. i even waited a good 12hrs and tested it again and it still wouldn't come back on. returned it and now the people i returned it to are telling me that it's fully functional, and now i have a new one that's acting the same. i guess it's going to die too and then i'll have two lemons on my hand. thanks a lot, Google/Samsung.

I've just had my first two random reboots today. Phone updated with the volume fix ota yesterday morning.
It reboots and then gets stuck at the android updating screen.
Don't know if it is a coincidence that this has started after the bug fix.

This morning I look at my phone to see that it has not only rebooted but the default, first-time welcome message is waiting asking me to log on using my gmail account, etc.
In other words my phone got wiped over night and I don't know why. I did install some phone tracking apps yesterday but removed most of them except for PhoneLocator which I ended up paying for.
So I've spent a few hours restoring things the way they were and right before I got to work the phone did a reboot but fortunately did not do a factory reset as it did before.
I am kind of worried now, I really hope this will not happen again.
Any thoughts? Similar experiences?

I had this "problem" with my Desire. In car, connected to a charger than I know works. Phone not charging.
Basically, as mentioned, the battery will stop charging when it reaches a certain temperature. And the OP mentioned it was a hot day. Plus being on the other side of the glass amplifies the suns heat.
Also a "good" charger is specifically one that has an output of 1A. I and others have found that charger with an output of 850mA and less definitely won't cut it for GPS duties.
The reboots... may be heat. May be something else. Does it only happen when the phone is hot?
Sent from my Galaxy Nexus using xda premium

just so you know you are not alone - i'm having the same problem with the galaxy nexus i got yesterday. it was constantly rebooting, also showing the "upgrading Android" dialog at startup.
this continued after factory reset and no additional applications installed.
i returned it, waiting for one from the next batch.

mobilehavoc said:
Was listening to Bluetooth music and browsing a site and boom hard freeze and had to pull battery to get it to start. Only thing today is I installed nytimes. I'm going to try uninstalling it since I remember having issues with the app on G2X. Let's hope.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Some of us have the GN crash on us while listening to music. There is a thread on it here: http://forum.xda-developers.com/showthread.php?t=1379600

Got my GN Thursday morning. Since then I've had 3 Reboots.
First was actually a full power off while streaming music via Subsonic, plugged into a car charger about 10 hours after getting the phone.
Second was after viewing some flash enabled websites, so not too surprised there (reboot).
Third was just after installing and setting up Google Wallet about 45 minutes ago (reboot).
Wow years of lurking and apparently that was my fist post.

GNex Reboots and Freezes
I am in the process of exchanging my GNex replaced by Samsing. Within 48 hours after getting it in the mail (no rooting or anything, just stock) I was getting random reboots, apps crashing, black screen (unable to wake) requiring battery oull. By the next day it was just continuous soft reboots (starting at the boot animation, not the "Google" screen).
Called Google who transferred me to Samsung who said they need to repair and not replace the device quoting 7-10 days. I called Google back and they said Samsung should have offered to replace the device and the Google rep called Samsung back and got them to replace the device (apparently there's a 14-day window that the device can be replaced).
It was a Friday morning and I was told someone from another Samsung department would contact me within one business day to arrange shipping the replacement and getting my credit card details for the advance replacement. On Monday I still hadn't heard from anyone so I tweeted at @samsungsupport with my ticket number saying i was still waiting and received a call within minutes from a Samsung rep arranging the shipping of the replacement. May be a coincidence, not sure.
At this point, I was quoted Wednesday for a total of 5 days without a phone, unless it takes longer. Unfortunately I only recently switched to a GSM carrier and don't have a spare SIM card phone so the delay is inconvenient. Hoping for a better experience with the replacement device and I wish there could have been a next-day replacement strategy for DOA units.
Good luck everyone.

You need a minimum of 1 amp for the car charger, most chargers only provide 750 mA. Also check the charging method, some of the cheap chargers will not trigger AC mode (Will show as usb charging) and in those cases, you are only getting 500 mA, if this is the case, you might be able to trick things by shorting out the two data pins on the USB cable.
I picked up an iPad car charger, the older ones are 1 amp, the newer ones are 2.1 amps. Toss out the crappy proprietary cable and put in a standard micro usb. Plenty of juice for this thirsty phone.

[Q] CPU overheat and crash, help?

My wife's Epic 4G was working fine yesterday but today it crashed and overheated pretty severely. When it was still plugged in and crashing it showed the battery charging and then it turned yellow and show a yellow warning triangle with a thermometer beside it, is the phone going to stop working on us?
I would appreciate a quick response so I can take it to Sprint and see what they can do about it.
I just factory reset it to insure that it wasn't a rogue application or what not and the phone is still running slow, not as bad as when it was crashing, but it still works so I don't know what's going on with it.
Also the phone is stock and has always been stock without root or any other type of hacking, etc.
It just stooped working perfectly one minute.
She showed me that the screen was blinking rapidly in an up and down bar fashion on the home screen and during applications.

First of all how old is the phone. My phone runs games hot all the time and never crashes (well sometimes, but usually when im not even doing anything with it).
I would think that the video is going out on it and it is rebooting. Depending on the age I think your phone is dead dude.
Cheers
Burrito

Not a year yet, it'll be a year old in June or July. I'm hoping it was just a virus or something because its working now. Should I exchange it anyway?
Nabbu eats your face.

Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium

It's already stock.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I already factory reset it and it's running right now as if it were just fine but what I'm wondering is if it's going to happen again and not work afterwards.
I'm thinking about taking it in to Sprint and exchanging it but I'm afraid there might be fees for exchanging or what not. The phone has been dropped multiple times but it never had any issues before.
The drop distance has been less then 2 feet every time.
No water damage to the phone itself but the Sprint tech said the battery's "water damage" indicator was activated and showing water damage.
The phone HAS been in the bathroom during multiple showers which might be the cause for the battery's damage indicator to go off but the phone, like I said, has never had any issues.
She downloads pretty much everything from the Market so I was suspecting viruses or malware and now it's "clean" it's running fine.
Any suggestions for where I should go from here?

The phone should be fine. This has happened to me a few times.... if your phone gets extremely hot it will refuse to charge as a safety feature and show that yellow triangle thing... open the back of the phone take the battery out and let it cool down.
Sent from a CM9 powered Epic.

That's the best advice i've gotten on here! Thanks a ton! ^^b
Nabbu eats your face.

Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Happened to me my battery got near 118*F so I took it out and let it cool on some aluminum and put it back in was fine
BTW you can't take a screenie because phone shuts it self off
Sent from my SPH-D700 using xda premium

I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time. This has also been know to happen when running wifi hotspot apps.
Regardless, like everyone else said the phone went into thermal protection mode. The battery got hot and it wouldn't charge the battery until it cooled down.

Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium

Fire n mage said:
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
phone on the charger while doing things stir up more heat than normal as well.
plus i just had mine on the charger and for five minutes i was listening to tune in radio streaming over wifi and playing lets golf 3 and got off and phone was at 109.4*F Battery heat

poit said:
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time.
Click to expand...
Click to collapse
THIS! ^^^ Without looking at your phone, I'm guessing this was the culprit. She had a buggy/defunct app that was probably frozen in the background while still sucking CPU/RAM. I've had a few of those instances and it DEFINITELY increases the temperature of the phone.
Only other thing I can think of is if she runs her phone at the brightest setting and has a long timeout on the screen timeout. Either way, I think it's nothing a little spring cleaning of the apps and tweaking couldn't take care of. Good luck buddy

Overheating when used as navigation?

I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?

stevessvt said:
I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?
Click to expand...
Click to collapse
Mine starts to get pretty hot with the basics....browsing..youtube...charging while not using. It's not happening all the time but it gets frustrating. This is my second m8 ( I returned my first for heat issues) so it's happened on both non-rooted m8s.

I went back to the tmobile i bought it from, they hooked it up to a laptop and ran a few tests on it and declared it fine. They said to call corporate tmobile tomorrow (since they took the holiday off today) and tell them whats going on and they can put it in my notes to have the store replace my phone tomorrow.

Anyone else's phone do this? I ask because corporate gave the store the OK to exchange my phone, and if this is a problem with all M8's, theres no point to exchange it.

I am debating on getting a different phone all together. I flashed a few Roms.... Still having the heat issue.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

So I was able to trade my phone for a new one at the store,...I'm now past the 14 day trial, so I hope this one is OK.

Are you guys sure it gets that hot? This is the same thing with the M7 and people were saying the same thing. It's thermal conductivity which you guys are feeling. Keep in mind just because your other phones don't feel as hot doesn't mean it's not the same temperature. Here's a video about what happens and how people confuse themselves. The M7 and M8 are different and the M8 should conduct more heat due to it being more metal.
https://www.youtube.com/watch?v=vqDbMEdLiCs

Although yes, it's hot to the touch, I'm talking about the battery getting so hot it quits charging , the Orange led blinks, and the battery starts going backwards even though it's plugged in to the car charger.

That's why I was making sure if it isn't merely it feels hot, and not actually being hot.
Are you using a 1.5 amp or something higher? I notice when I use large amp charger it'll get hotter than usual, but it does charge quicker.

It's a Verizon generic car charger, 1 amp. I'll be using the replacement phone tomorrow afternoon for navigation, I'll report back if it's any better with it.

I Just found a 2.4 amp Rocmetfish charger that gets good write ups at best buy. Wonder if that would help.....2.4a is a lot more than 1a.