Verizon nexus call quality - Samsung Galaxy Nexus

Just wondering if any of you Verizon nexus owners have any issues with call quality. Not referring to signal strength but more of voice quality. When I talk to someone their voice sounds a little scratchy or sounds like the speaker is blown. Is this normal? Just wondering if I should get a replacement. Thanks !
Sent from my Galaxy Nexus using xda app-developers app

The call quality is horrible. Besides low volume, the voice calls are always breaking up. Sometimes I can't hear caller and sometimes they can't hear me. It is on every call, whether it's 1 bar of signal strength or 4 bars. It is the worst phone I have ever had as far as call quality. I don't know if it is a Verizon issue or a Samsung radio issue. But my next phone will not be a Samsung or Verizon (even though I hate to lose unlimited data).
I love ICS but I am tempted to go back to iphone and AT&T (but my wife has an iphone and ios looks so old now). I left a couple of years ago, but this Nexus phone has pissed me off so much. Or I may wait until next decent Android phone and wait until it's out a few months to get reviews first.

FishTaco said:
The call quality is horrible. Besides low volume, the voice calls are always breaking up. Sometimes I can't hear caller and sometimes they can't hear me. It is on every call, whether it's 1 bar of signal strength or 4 bars. It is the worst phone I have ever had as far as call quality. I don't know if it is a Verizon issue or a Samsung radio issue. But my next phone will not be a Samsung or Verizon (even though I hate to lose unlimited data).
I love ICS but I am tempted to go back to iphone and AT&T (but my wife has an iphone and ios looks so old now). I left a couple of years ago, but this Nexus phone has pissed me off so much. Or I may wait until next decent Android phone and wait until it's out a few months to get reviews first.
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Hmmm kinda wish I would have seen this sooner. Since no one responded I figured I was the only one with this problem and called verizon for a replacement. My problem was mostly with the speaker sounding like it was popped. I had no problems with dropped calls or people cutting in and out. Hope my replacement doesn't have those issues
Sent from my Galaxy Nexus using xda app-developers app

FishTaco said:
The call quality is horrible.
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I think this likely varies device to device. I have horrible signal reception on mine (50 feet from a tower, I was at -75dBm), but the voice quality of calls is perfect via handset, speakerphone, and bluetooth.

Cilraaz said:
I think this likely varies device to device. I have horrible signal reception on mine (50 feet from a tower, I was at -75dBm), but the voice quality of calls is perfect via handset, speakerphone, and bluetooth.
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I have good call quality
@cilraaz if I'm not mistaken lower the dBM the better signal reception.

jerrycycle said:
I have good call quality
@cilraaz if I'm not mistaken lower the dBM the better signal reception.
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Smaller numbers, which are actually higher since they're negative, are better reception. However, -75dBm at 50 feet from a tower is fairly poor. In my home, I'm usually at -100dBm (-93dBm at best) and at work, which has been notoriously bad for me, I usually stare at -120dBm with consistant signal drops.
Edit: My numbers are 3G CDMA RSSI based. 4G on radio FC05 uses RSRP, which shows a lower signal number for the same signal quality (here's a good explanation). I don't really use 4G unless I need the speed, though in a lot of areas I get better 4G signal than 3G. I've tested all of the modems and noted no difference between EK01, EK05, EK06, FA02, or FC04. On the 4G side, I noted no difference between EK02, EK04, or FC05, but had noted slow handoffs and data drops with the 4G FA02 modem.
Edit2: My device is using an 09 hardware revision (listed under baseband as i515.09). Some have stated that the 10 revision (i515.10) has inherent problems, whether due to poor hardware or poor construction (if true at all... I have no way to know).

I have good call quality on my Verizon GNex. Sound is crisp and clear. It's much better than the call quality I had on my ATT Captivate.

I always have Awesome calls.
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If I have helped you.... hit that sexy thanks button. ^_^

Cilraaz said:
Smaller numbers, which are actually higher since they're negative, are better reception. However, -75dBm at 50 feet from a tower is fairly poor. In my home, I'm usually at -100dBm (-93dBm at best) and at work, which has been notoriously bad for me, I usually stare at -120dBm with consistant signal drops.
Edit: My numbers are 3G CDMA RSSI based. 4G on radio FC05 uses RSRP, which shows a lower signal number for the same signal quality (here's a good explanation). I don't really use 4G unless I need the speed, though in a lot of areas I get better 4G signal than 3G. I've tested all of the modems and noted no difference between EK01, EK05, EK06, FA02, or FC04. On the 4G side, I noted no difference between EK02, EK04, or FC05, but had noted slow handoffs and data drops with the 4G FA02 modem.
Edit2: My device is using an 09 hardware revision (listed under baseband as i515.09). Some have stated that the 10 revision (i515.10) has inherent problems, whether due to poor hardware or poor construction (if true at all... I have no way to know).
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Well I received my replacement and it was a 10 revision hardware. What a nightmare! Wouldn't make calls, wouldn't connect to the internet, no service whatsover. Long story short, I called verizon and they are sending me another replacement. Worst part is I used up my final screen protector on this recent phone. I guess I should try out the phone before I do anything to it. Will update on Friday when I get my third replacement
Sent from my Galaxy Nexus using xda app-developers app

Related

Is anyone else's Verizon GNex constantly losing service?

So yesterday I noticed I was constantly losing 4g connection on my Nexus. No problem, 4g has been horrible here for the past week on my Thunderbolt too...probably just a Verizon issue.
Since last night I have noticed that the signal dropping is not just 4g...I'm losing service in general. Dropped calls, failed SMS messages, everything. It happens about every half hour. I'm being told that a lot of calls to me are going straight to VM. I love this phone's features but this morning I'm ready to throw it against a wall. Is anyone else experiencing this? Time to return it to the store for a replacement?
I haven't been losing signal outright, but I am reverting to 3G more often. My Bionic would do this in roughly the same areas, but the more recent radio updates had kept me steady on 4G. Hopefully future updates to the Nexus will do the same!
I think this may have something to do with the radios used on Samsung phones. An update should fix it. Because I just switched from the rezound and I had excellent signal in my house and then I switched to this and there is about a fifteen dbm difference
Sent from my Galaxy Nexus using XDA App
i have reverted to 3G several times randomly.
also i noticed that coming off of wifi, it takes quite a bit of time for 4G to restore itself.
My TB has been doing so in my office for the past couple weeks at least. Noticeable 5-7db loss on CM7. Data loss and weak signal on GNex too. I just deal with it anymore. Ide go back to a damn flip phone if I could
My SGN has a very poor signal strength compared to my T-bolt. The phone was unusable - no data & no bars (-120dbm). When I had data (rarely) it was 1x. After an hour in the store & on the phone with Verizon tech support they have a ticket out on it. We tried different SIM cards & a different phone even. It might be a network thing on their end - for a while at least my phone wasn't showing up as activated & the Baseband I had was not what she showed in the system.
I will let you know what I learn. I want to keep my GSN but not as a paperweight...
same issue
I called verizon and said this is not common. So whenever a phone call is ended and it tries to reconnect to 4G, the phone loses all radio signal. This is completely frustrating.....i have reset to factory(no help). I have replaced the sim card(no help)....this sucks.
UPDATE:: 12/22/2011 went back to the store and swaped out to a new nexus galaxy. All problems are gone, and this phone is working great!!! seems to even have better battery life now. probably because it is not constatly dropping the signal.
No signal here.
Set to 3G only.... no dice. No 4G here, but still no dice with the dual setting.
Had made two calls yesterday after getting home.... both were lacking in call quality, but the calls were completed. I was connected to the extender on the first call, but not on the second (thought it might have injected the noise on the line). The second call wasn't perfect, but a considerable less amount of noise. I do live in a poor signal area and that is why the need for the extender.... I figured the noise on the second call was due to poor signal.
This morning..... no SMS, no voice, no nothing!
I have played with the extender on and off.... and later came to notice lots of posts on this not being a usable combo.
So.... my conclusion. GNex has a horrible radio and if you require an extender, forget it! My DX held a much better signal.
In the end... no matter how cool the SW and HW is, if you can't make a phone call, why have a phone!
This handset is a major FAIL! The fact that VZW screwed the pooch on it and turned a Nexus device into a carrier device sucks balls as well!
EDIT: and oh yeah.... vzw support was worthless on this.
Same exact issues. My wife and I both have the GNex. We can be right next to each other and when I call her it will go straight to VM. If I pick up her phone and call, mine will ring. Afterwards I will be able to call her and it will not go to vm. VERY frustrating! I've had to text her to ask if her phone was ringing and it wasn't, so she would call me.
^ I heard from many Verizon people that its common when phone does not ring and goes straight to voice mail on other devices. Is this really an issue ? If fact it was SO frustrating that they had to switch to Sprint.
Wasnt an issue with my OG Droid or Incredible.
I own a Rezound and side-by-side speed tests show the GN's ping times and speeds are horrible! My GN looses connection often and reconnects are slow, not as bad as the Bionic, but definitely noticeable. Hopefully the radio is software correctable.. Time will tell, hopefully this will happen within my 45 day return period..
Sent from my Galaxy Nexus
I find my nexus to be going from 4g/3g every once in a while probably some verizon down time
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
nosympathy said:
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
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Yea Samsung has been known for poor signal strength I ran speed testing my Inc vs my fascinate and then the rezound vs the nexus and every time the HTC phones blew the Samsung phones away
Sent from my Galaxy Nexus using XDA App
I played with the GN at the VZW store today for less than 10 mintres, and it lost its connection while I was handling it. I tried to figure out the cause, as I had a full bar 4G signal on my TB.
I hope this is a quick and simple radio fix, as I really like this phone.
I am waiting a few more weeks to see how this is handled and to check on batt life before I jump over. Never been a Sammy fan, so i am a little cautious.
i have poor signal as well
double post
I turned in my rezound for the Gnex and I am having horrible service at my house as well. With the rezound I had 2-3 bars and with the nexus I go into extended service or no service. I really love this phone as well but if I cant get a signal at my house back to the rezound I go.
Data drops are significantly less on the GN versus the Droid Razr... I would lose data service for 30 minutes at a time on the phone.
In my bedroom, I have two bars of 3G coverage. My thunderbolt had 1 bar, and the Razr I returned had two bars. In general, for me, it has a similar signal to the Razr. HTC phones always have a terrible signal strength for me...
I don't have (or need) 4G coverage where I live. When I go to Austin or SA, I notice that the 4G coverage is less on the GN vs either the Razr or Thunderbolt. However, as I live in an area that won't get 4G anytime soon, this is fine for me...

New verizon user

I was with t-mobile for 8 years and decided to try verizon for 2 years after hearing how good the network is. I thought there's no better time then now considering I have 275 in bestbuy gift cards and this amazing phone is 300. After 2 days of use it seems the network is just OK don't know if there are still bugs to be worked out of LTE network or if its the rom I'm on. Before flashing the rom the signal struggled also? Didn't have a whole lot of time to test as I rooted and had a rom an hour after getting my phone (live for the development) Does anyone have a clue on what's up. Verizon says my area in Cleveland (mistake on the lake) has good coverage and friends have said nothing but good things also. Thanks community! Love ya guys and girls out there
Sent from my Galaxy Nexus using xda premium
You might want to try flashing a different radio in your respective development forum, it's kind of hit or miss between regions so you'll have to see which works best for you
radio flash may not fix signal its been pretty common issue with vzw nexus users as i myself still experience it
I had a Razr for a month before the Nexus and my wife still has a Razr. Other than the well-publicized nationwide outages, voice and data are rock solid on that phone.
My stock Nexus has been anything but. I love voice and data several times a day. Hoping an update will improve things or that I got a bad unit. I have a replacement on the way as my headphone jack doesn't output stereo.
Certainly nothing scientific but in my experience the Verizon network is the best there is (I've been on T-mobile and Sprint, never ATT).
McDeadagain said:
I had a Razr for a month before the Nexus and my wife still has a Razr. Other than the well-publicized nationwide outages, voice and data are rock solid on that phone.
My stock Nexus has been anything but. I love voice and data several times a day. Hoping an update will improve things or that I got a bad unit. I have a replacement on the way as my headphone jack doesn't output stereo.
Certainly nothing scientific but in my experience the Verizon network is the best there is (I've been on T-mobile and Sprint, never ATT).
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yea voice has been excellent for me since release day however data is hit and miss in my area but if i go to another area of my city or anywhere else its rock solid really weird however i have a tbolt on another line that works rock solid everywhere data and voice
McDeadagain said:
I had a Razr for a month before the Nexus and my wife still has a Razr. Other than the well-publicized nationwide outages, voice and data are rock solid on that phone.
My stock Nexus has been anything but. I love voice and data several times a day. Hoping an update will improve things or that I got a bad unit. I have a replacement on the way as my headphone jack doesn't output stereo.
Certainly nothing scientific but in my experience the Verizon network is the best there is (I've been on T-mobile and Sprint, never ATT).
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Can't speak to the voice/data dropping, but as per the headphone jack, I know this may sound like I'm talking down to you, but I'm really not: Did you try pushing the headphone plug all the way in until it clicks into place?
Samsung phones for some reason have very tight headphone connections. On my Vibrant, and on my GNex, I had to push the plug in pretty hard to get it to go all the way in. On the Vibrant, I thought I had the same exact problem as it was only outputting to the left speaker, but then I gave it a nice little push and it was fine.
Just thought I'd pass that along.
I've been on Verizon for quite a few years, with a bit of time on other networks through family phones or work phones. the network really is solid. data rates on 3G do not compare to good HSPDA, but LTE is fantastic. as far as the nexus itself, I have found that it has the exact same voice reception as my three previous android devices, and actually think the 3G data works better most of the time. now, the signal indicator is always lower, but actual signal strength seems to be identical, regardless of how many "bars" there are.
MMcCraryNJ said:
Can't speak to the voice/data dropping, but as per the headphone jack, I know this may sound like I'm talking down to you, but I'm really not: Did you try pushing the headphone plug all the way in until it clicks into place?
Samsung phones for some reason have very tight headphone connections. On my Vibrant, and on my GNex, I had to push the plug in pretty hard to get it to go all the way in. On the Vibrant, I thought I had the same exact problem as it was only outputting to the left speaker, but then I gave it a nice little push and it was fine.
Just thought I'd pass that along.
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No offense taken ;-)
Actually I tried everything. I use it with the headphones plugged all the way in, and it worked for a couple of weeks and then suddenly stopped working. I tried a different pair of headphones too. The only time it does work is if I hold the headphone plug just barely into the jack. If I let go it falls right out.
Helluva silly thing to go wrong.
Alottt of threads have harked about the verizon gnex having poor connection. In myself have switched 3 different phones. And still have the issue. Tech support even tested them and said themselves there is definently and issue. Google code has ALOT of tickets specifying the same thing. This is slowly cooking into something serious
I was this tmobile for 7+. Took my wife's Verizon plan..we switched...she can even tell the poor reception. I just want to know if this can be fixed software wise because...I reaaallly like this phone but its very scary.
Your definitely not alone guys. This will gain traction in the coming days
Sent from my Galaxy Nexus using xda premium
Thanks for all the replies! My guess after reading all the post is that its still a major work in progress. Verizon has a lot of users and a major Rep to hold up so they'll probably fix it and not leave us in a bad situation?
Sent from my Galaxy Nexus using xda premium
mike216 said:
Thanks for all the replies! My guess after reading all the post is that its still a major work in progress. Verizon has a lot of users and a major Rep to hold up so they'll probably fix it and not leave us in a bad situation?
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LTE is still in Beta stage for sure. Obviously they'll figure it out eventually. It's their long term strategy to go all LTE for voice and data.
I too have this issue. Signal is significantly lower and I often lose signal altogether. Switching from 3G to 4G is also flaky. Just for the hell of it I called up VZW support and they said it's a work in progress and they are working with Samsung to get a resolution.
spencer88 said:
I too have this issue. Signal is significantly lower and I often lose signal altogether. Switching from 3G to 4G is also flaky. Just for the hell of it I called up VZW support and they said it's a work in progress and they are working with Samsung to get a resolution.
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I usually just leave mine in CDMA mode only due to the 4G/3G switching. I definitely get weaker signal in my house and slower LTE data speeds with the GNex compared to the Rezound I had for several weeks.
Raibyn said:
I usually just leave mine in CDMA mode only due to the 4G/3G switching. I definitely get weaker signal in my house and slower LTE data speeds with the GNex compared to the Rezound I had for several weeks.
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I too leave mine in CDMA mode for most of the time. Signal can still be -83 dBm and it can drop off to -120 dBm at any given time, or drop signal completely and show 0 dBm.
I am having the same issues and have a thread going at http://forum.xda-developers.com/showthread.php?t=1403133
This is seeming to be widespread so hopefully there is a fix in the near future. For now, the 4.03 radio update others have mentioned helped me quite a bit, although it did not fix it. You can find it here http://forum.xda-developers.com/showthread.php?t=1403133 if you have not seen it already.
I am also in the same boat as you as I rooted to install CM9 the same day I got the phone. After reading the forums I believe the issue lies in the radio software (hopefully not hardware) and not with the ROM itself since CM9 is still very beta.

[Q] Are Issues Resolved in 4.0.4 Update?

I've been interested in a Verizon GNEX [CDMA] since launch, but have held off purchase due to the following reported issues:
1) inability to call out or hold a call from areas where other phones can
2) inability to establish or hold a data connection from areas where other phones can
3) slow handoff from 4G to 3G to 1x
4) data connection remains in 1x or 3G in a strong 4G area until restart
5) poor battery life due to constant hunting for signal
6) random reboots
7) microphone cuts out during phone call
8) loud screeching sound during phone call
9) low speaker volume
10) ringtone volume not separate from notification volume
These issues have been reported to persist through multiple handset exchanges. From what I've read, the handoff issues (#3 and #4) appear to be resolved in the leaked 4.0.4 update and this has improved battery life (#5). Is this true?
For those of you who have experienced any of the above issues and installed the leaked 4.0.4 update, can you confirm these issues are resolved? Have any of the other issues you've experienced been resolved by this update?
I have a Galaxy Nexus GSM which was originally yakjuxw (if it matters), bought in Sweden in December 2011. Never had ANY of the issues you're mentioning. The only issue I had was that the phone got pretty hot, but with custom roms and especially Franco Kernel my phone is 10x better than stock in all aspects
Thanks, @Eddie!
I should've been more specific. As I understand it, the GNEX GSM is more robust than the GNEX CDMA.
I can confirm that 3,4 & 5 are fine in 4.0.4. I've not experienced either of your two 6s (you have two issue #6s in your first post) along with 7 either, however I don't use the phone much for voice calls.
I'll have the phone in Norcross GA next week which has poor Verizon coverage and will compare it with my DX to evaluate 1 & 2.
Thanks, @Sleuth! What a nice guy!
I live in an area that gets marginal 3G reception. The Nexus would be my first 4G phone. My concern is that it may not be able to function as a phone at my house if the radios have reception inferior to my present phone. That is the reason why I'm most interested if items #1 and #2 are resolved with the 4.0.4 update.
dstrakele said:
Thanks, @Sleuth! What a nice guy!
I live in an area that gets marginal 3G reception. The Nexus would be my first 4G phone. My concern is that it may not be able to function as a phone at my house if the radios have reception inferior to my present phone. That is the reason why I'm most interested if items #1 and #2 are resolved with the 4.0.4 update.
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4.0.4 radios supposedly fix most of these issues
Sent from my GT-N7000 using xda premium
That's the rumor. I'm interested in the reality...
I'm also very interested if the microphone dropout during call (i.e. those you're speaking to can no longer hear you) and loud screechng noise during call (possibly feedback?) issues are resolved (items #7 and #8). Those definitely affect the phone conversation experience.
dstrakele said:
I've been interested in a Verizon GNEX [CDMA] since launch, but have held off purchase due to the following reported issues:
1) inability to call out or hold a call from areas where other phones can
2) inability to establish or hold a data connection from areas where other phones can
3) slow handoff from 4G to 3G to 1x
4) data connection remains in 1x or 3G in a strong 4G area until restart
5) poor battery life due to constant hunting for signal
6) random reboots
7) microphone cuts out during phone call
8) loud screeching sound during phone call
9) low speaker volume
10) ringtone volume not separate from notification volume
These issues have been reported to persist through multiple handset exchanges. From what I've read, the handoff issues (#3 and #4) appear to be resolved in the leaked 4.0.4 update and this has improved battery life (#5). Is this true?
For those of you who have experienced any of the above issues and installed the leaked 4.0.4 update, can you confirm these issues are resolved? Have any of the other issues you've experienced been resolved by this update?
Click to expand...
Click to collapse
I experience # 2,3,5,8 and 9. Hoping the next update will fix it. But dude they minor issue that you will probably won't run into and I'm sure Google is working hard at it .
Sent from my Galaxy Nexus using xda premium
I don't have ANY of these issues on my present phone. To experience them on a new upgrade flagship phone that I'm paying a premium price for would be unacceptable.
There's no need to wait or hope. The 4.0.4 update is already out, available for installation for those who root and ROM their phones (as I would do if I had these issues). That's why I posted this question in this forum.
My only question is simple - are these issues resolved or not?
I just picked up the LTE G Nex (I've owned the GSM version for a few months) and must admit that the reception on it is noticeably worse than my old Verizon LTE phones (Thunderbolt and Droid Charge). I am on the deodexed version of 4.0.4.
So far, my coverage in Norcross GA has been identical in terms of signal strength. They must've just added LTE to the existing towers. However, I am getting 4G coverage here so I'm getting much better data throughput than I ever had. Not too many people here using the 4G service yet so the spectrum is pretty much open.
I'll be here a few more days and will get more opportunity to compare. I'd like to see a 3G handoff happen...
Slightly OT, but the GNex GPS hardware is way superior to the DX. I actually got a lock inside the Avis parking structure
Buddy Revell said:
I just picked up the LTE G Nex (I've owned the GSM version for a few months) and must admit that the reception on it is noticeably worse than my old Verizon LTE phones (Thunderbolt and Droid Charge). I am on the deodexed version of 4.0.4.
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Actually its the same. The Nexus uses almost the same exact radio chip set. Reason you think signal is worse is because the Droid Charge displayed signal bars based off of your 3g coverage, not lte.Put your nexus into 3g mode and I can almost guarantee you your signal bars will go back up to a comparable level of your charge
Sent from my Galaxy Nexus using Tapatalk
Samsuck said:
Actually its the same. The Nexus uses almost the same exact radio chip set. Reason you think signal is worse is because the Droid Charge displayed signal bars based off of your 3g coverage, not lte.Put your nexus into 3g mode and I can almost guarantee you your signal bars will go back up to a comparable level of your charge
Sent from my Galaxy Nexus using Tapatalk
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Click to collapse
Explain. Why? They both LTE phone's
Sent from my Galaxy Nexus using xda premium
Dxtra said:
Explain. Why? They both LTE phone's
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Android prior to 4.0/ICS was not able to separately display 4G/LTE signal bars in the notification area. LTE phones on Android 2.x are actually showing you their 3G signal strength even when you are on 4G.
The Galaxy Nexus and Droid Charge use virtually identical LTE and EV-DO radios. Any signal differences between the two would be very minor and a result of antenna design at most.
Source: http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
bullhonkie said:
Android prior to 4.0/ICS was not able to separately display 4G/LTE signal bars in the notification area. LTE phones on Android 2.x are actually showing you their 3G signal strength even when you are on 4G.
The Galaxy Nexus and Droid Charge use virtually identical LTE and EV-DO radios. Any signal differences between the two would be very minor and a result of antenna design at most.
Source: http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
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Click to collapse
Yeah, I remember reading that. But I thought that Verizon/Google was going to change how the Nexus displays signal strength to match other LTE phones like the Droid Charge, though. I'm on 4.0.4.
bullhonkie said:
Android prior to 4.0/ICS was not able to separately display 4G/LTE signal bars in the notification area. LTE phones on Android 2.x are actually showing you their 3G signal strength even when you are on 4G.
The Galaxy Nexus and Droid Charge use virtually identical LTE and EV-DO radios. Any signal differences between the two would be very minor and a result of antenna design at most.
Source: http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
Click to expand...
Click to collapse
So in that case is safe to say Verizon's LTE is to blame here. Has anyone done a speed test side by side. If we get the same results well there's your answer and if we don't we know who to blame.
Edit - here's a speed test comparison
http://www.youtube.com/watch?v=CC30ufP93vk&feature=youtube_gdata_player
Sent from my Galaxy Nexus using xda premium
bullhonkie said:
Android prior to 4.0/ICS was not able to separately display 4G/LTE signal bars in the notification area. LTE phones on Android 2.x are actually showing you their 3G signal strength even when you are on 4G.
The Galaxy Nexus and Droid Charge use virtually identical LTE and EV-DO radios. Any signal differences between the two would be very minor and a result of antenna design at most.
Source: http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
Click to expand...
Click to collapse
Just got a microSIM adapter so I decided to test this out. I did Speedtests in the exact same location in my house and swapped the microSIM from my G Nex into both my Droid Charge and Thunderbolt. Speedtest numbers in the same locations were faster with my older LTE phones (around 6-7 up and 2.5 down) vs. my G Nex (around 4 up and 2 down). Also, I had to toggle my GNex's network mode to get it to 4G because it initially was only on 3G in this location. This poor reception is frankly the only thing I dislike about my LTE G Nex.
Buddy, what's your baseband? FA02?
Sleuth255 said:
Buddy, what's your baseband? FA02?
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Yeah, I'm using the deodexed version of 4.0.4 http://forum.xda-developers.com/showthread.php?t=1481613 including the radio that comes with it.
Sleuth255 said:
I'll be here a few more days and will get more opportunity to compare. I'd like to see a 3G handoff happen...
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I believe that is the key. From what I've read, the GNEX works great in strong 4G areas. I don't believe my home location will be so fortunate.

Verizon Galaxy Nexus Reception and Call quality

Hi,
I am looking to buy Samsung Galaxy Nexus and upgrade my Verizon contract. I didn't see good reviews for this phone. I heard lot of complaints about poor signal reception, call quality and battery life (reviews like PCMAG and others). I am not too worried about the camera but if the signal and call dropping is real problem, then I don't think it's worth considering this phone.
Anyone experienced any issues? If so, is there a fix?
Please help me making a decision.
Thanks,
Kala
i havent had any issues with call dropping or anything like that
signal in my area is very very strong (full LTE coverage, full bars) so i cant comment on that part
I get full bars of 4G where I live, and 30mb/s, but then again I live in Manhattan.
Sent from my Galaxy Nexus using xda premium
Not sure where you're looking at reviews, but Verizon, Amazon, Best Buy, and WireFly all average ratings of 4+ out of 5.
FWIW, I live in OKC and came from an LG Revolution that always had full strength. My Gnex seams to normally have 2/3 out of 4 bars, but I've never lost signal and get the same speeds I did on the Revo.
I've never had a dropped call on this phone. I live in Tucson and I get 2-3 bars of 4g usually at around 20mb/s.
Sent from my Galaxy Nexus using Tapatalk
The thing that messes measurements up for people, and has unjustly lead to a poor reputation, is:
1) Non-4.0 phones never report LTE signal strength. They will always show CDMA signal strength. Since the LTE network is a lot patchier than it should be given the low frequency it operates on, people assume the 10db difference is due to phones. It is not (google AnandTech Galaxy Nexus if you want to see an exhaustive test). Switching the phone to CDMA-only will put it on-par with other devices.
2) The phone uses considerable hysteresis (averaging the signal over a period of time) when calculating its signal strength. You literally have to two phones next to each other and wait for 10 seconds for the GN to accrue enough data to give you an accurate reading. Most phones will give you the last reported strength, so you'll see the dbm reading change every half second based on slight changes in angle and atmospheric conditions.
The Nexus is at least as good as the OG Motorola Droid (the only phone I've compared it to side-by-side), with a variance of +/-3 dbm, which is probably within the margin of error for these things. And at least in my experience, it will NOT drop a call. I've held calls in areas that had almost no signal (zero bars, -120dbm reading), and while the call got choppy when I ducked under some steel structures, it didn't disconnect. Having used AT&T, T-Mobile and US Cellular recently, I don't know if it's phone or network, but it's impressive.
Just make sure you close apps with ads on them through multi-tasking button (swipe them away), turn GPS off, turn 4G off and battery will last you an entire day with texts, calls, web serving and playing apps. No dropped call or signal issues, camera doesnt focus that well even after touching the auto focus. I would buy this phone again in a heartbeat.
I had two of these. The first wouldn't charge. It also kept loosing the 4G signal. This meant dropped calls and messages not being sent. I picked up a "New" replacement and the phone charged fine. The dropped signal issue persisted with the new device. BTW, I'm in Albuquerque NM.
I tried several radios, but to no avail. The call quality isnt very good either. I really wanted to keep the phone, but have no use for a device that will only work flawlessly on 3G. I was even willing to sacrifice call quality because I don't talk very much on my phone.
Google the Nexus and connection issues. You'll get a grip of links to read about signal loss. The problem seems to be area specific. You may have no problems. I now have the Galaxy Note. Works well, but ATT is slower than VZW in my area (No LTE). The call quality is the best I've ever experienced. Now waiting for ICS.
Steve
A far as call quality goes, on the Verizon GNex, it's really awful. I often find myself asking people to repeat themselves a lot more than I should. My old Samsung Solstice (feature phone) had much better call quality but then again that was on AT&T. Also until it's fixed you have to deal with people on the other end of the conversation occasionally not being able to hear you, its happened to me twice now.
Sent from my Galaxy Nexus using Tapatalk
You are insenuating it is the network that affects your call quality.
It is not. I don't think anyone will argue that a feature phone is better as a phone, than a smartphone is, as a phone. Call quality is not the reason you buy a smartphone.
I have had nothing but problems w the lte gnex. In side by side comparison between the gnex, Droid 4 and the stratosphere the gnex will say -120 dbm while the others will b in the -75 to -85 range. On top of that the othe to phones hold on to 4g much better. In places where the nexus has -120 dbm 3g signal pulling 500kbs the other 2 phones have nearly full 4g bars pulling 25mbs. On top of that the nexus can take up to 10mins to switch from 4g to 3g and vice versa while the others take 30 secs max. The gnex is the best phone I've had but after 2 replacements and trying every radio combo available I just cant deal with this BS any more
I have similar experience. While I can receive a signal about 80% of the time with the 4G network, while I am on that network, my call voice quality is horrible. What I hear is fine, what other people hear from my voice is unacceptable. I have been on Verizon tech support, many days and hours trying to get this resolved.
From what I have read above, I have to agree with everyone that is trying to say that this is not a network issue. I agree. it is the phone, plain and simple. I used the Galaxy S II, and that is possibly the best phone I have ever owned. That was on the Sprint network. I had to switch to Verizon because where I moved, I had no Sprint signal. When I switched to Verizon, that phone was not available. I chose the Nexus. I should have waited for the S3.
I don't know what to do at this point. 4 months of phone replacement, SIM card replacement, PRL updates, Phone OS updates, etc. Verizon is calling me back again tomorrow in the continuing saga of call quality diagnostics...
I will try to keep everyone up to date, if you are interested.
No problems here. After the 4.0.4 update the random reboots stopped. Calls have always been clear, and even clearer after the update. Recently upgraded my wife's phone to a GNex and same deal - no problems. Were in and out of 4g in the Puget Sound area and switching is not an issue. Happens fast and for the most part flawless. Only on a few rare occasions does the phone seem confused and stop getting a data connection for a few minutes.
Sent from my Xoom using xda premium
bad radio?
I have had issues with outbound call quality. The person on the other end says I sound like Charlie Brown's teacher, Wawahwa wa wawwa. First time it happened I went to Verizon and they swapped out the SIM. Good to go for a couple weeks then it started again. Back to VZW and they sent a replacement phone which i transferred the second SIM to. Great for a few weeks and back to VZW for a THIRD SIM. This morning I got the OTA 4.2.2 and Im back in class with Charlie. Im wondering if its the radio at this point...ideas?
the issue is the radio.
I 100% hated this phone.
I had it for almost 2 years and I've been threw 3 of them, all had the worst call quality Ive ever seen in a phone. to the point it couldnt even make a phone call. random screeching sounds, dropped calls, I would hear the person but they wouldnt hear me. I had to take it back for the USB plug on it breaking, had a REAL bad screen once where it would burn in after being on for not even 10 secs. Nothing but problems
I have real strong signal strength in my area so having on these issues is un called for and NOT looking good on verizon.
I hated this phone so much I ended up buying a GS3 on ebay and never looked back
I do NOT recommend this phone to anybody.

Anyone else considering switching to a different phone?

hi guys,
so i have an S3 and i LOVE it to death. i am running Task AOKP rom which makes the phone 100000 times better but even on stock TW, the phone was great. however, what i am noticing (and from doing some reading a lot of other people notice as well) is that the reception of the phone is really lacking. over the past few days, i have been doing some experimenting with my S3 and a few other phones that i have access to. almost in every single situation, the S3 reception was drastically worse than the other phones. here are a few examples:
1) yesterday me and the wife went to a friend's wedding. when we got there, i had zero reception (x on the reception bars) while my wife's iphone had 3 bars (both ATT).
2) at work, i always have 1-2 bars and not that great reception while my coworker with an HTC phone on ATT has full service.
3) at my house, i have a few areas that the phone just struggles to get even a single bar and both my wife's iphone as well as all my previous phones (galaxy s2, iphone 4, blackberry etc..) never had that issue.
this is my second S3 unit and the previous one was not that great reception wise as well. i tried every kernel and rom you can imagine and even reverted back to stock a few times just to make sure its not rom related.
at this point, i am actually considering selling the S3 and going with an HTC One X even though i prefer everything about the S3.
have you tried different modems...just a sugestion.....some people get better reception when they flash different modems
Plays2 said:
have you tried different modems...just a sugestion.....some people get better reception when they flash different modems
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yep, tried every single one of the modems that has been released so far. at first i was sure that it is just my phone or my area but a google search shows that this is pretty known issue with the S3 which is not giving me too much hope. like i said, i LOVE the phone and love its features but this one is starting to get me down.
Are you using a protective case? I've read where some cases cause reception issues.
I am quite sure that the radio in the sgs3 is not as strong as many other phones I've had. Wifi and mobile connection are much weaker compared to other devices. I am also sure that its the hardware as no matter what modem or rom I'm running its low signal in areas where friends on the same carrier with different devices are fine. It's normally not a big deal in areas with a strong signal but in areas with a weaker signal its very noticeable when others with different hardware have a signal still.
redger725 said:
Are you using a protective case? I've read where some cases cause reception issues.
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no case. i even tried it without the back cover and the results were the same
blue265 said:
I am quite sure that the radio in the sgs3 is not as strong as many other phones I've had. Wifi and mobile connection are much weaker compared to other devices. I am also sure that its the hardware as no matter what modem or rom I'm running its low signal in areas where friends on the same carrier with different devices are fine. It's normally not a big deal in areas with a strong signal but in areas with a weaker signal its very noticeable when others with different hardware have a signal still.
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yep, that's what most posts are saying in random forums. if it is a hardware issue, no modem in the world will make it better. i also agree that it is not a big deal in areas with strong signal but yesterday i had zero service which meant no incoming or outgoing calls for 3-4 hours while my wife had no issues with her iPhone (made me look really bad especially after all the **** i give her about owning an iPhone )
Its weird because in places other people dont have reception (they have iphones and other android phones), such as elevators, basements, in sky scrapers, i have reception and they don't. Maybe the network i'm running on (rogers) is well implanted in the city but i honestly have not noticed any worse reception in my GS3 compared to my other phones like the GS2 or iPhone 4
I switched from an iPhone 4 and I have actually got better reception and call quality with my S3 than I ever did with my iPhone. I am on ATT too.
Have you tried disabling LTE to see if you can force it to HSPA?
also have you tried a new sim just for good measure?
I haven't had much issues with respects to service when comparing it to my Nokia Lumia 900 and iPhone 4
Drew
Sent from my SGH-I747 using xda premium
I get better reception that my old iPhone 4 and my infuse... areas where I use to drop calls don't anymore. Example: an area up north where I go shoot firearms, I would lose service about 1 mile before heading up the mountain road, now, I have service the entire time except for about a mile up when I go between a sub station and a dam, but once I pass it, I'm good to go. Many parts of i5 I would drop service, now there is only 1 part where service gets spotty and I may drop the call. Several other places that I learned drop calls no longer do for me since getting the s3... not sure why our experiences are different, maybe you had bad luck and received 2 defective devices. I'm in California btw, splitting my time between sf bay area, Sacramento and Redding.
Sent from my SAMSUNG-SGH-I747 using xda premium
Yeah I can't wait to ditch my S3, looking to get a S4 when it comes out.
cheetablaze said:
Yeah I can't wait to ditch my S3, looking to get a S4 when it comes out.
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this to lol:thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
I get great reception as far as I can tell. At my friend's house, his iPhone gets awful, call-droppingly bad reception and I have no issues. Both AT&T.
*#*#4636#*#*
put that in your dialpad and than go to phone options and btu it to gsm/lte preffered. if you were like me the setting should be on wcdma originally in which case i had horrible reception like you
I notice no issues with stock.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I'm pretty annoyed by the lack of OEM accessories that we were promised.
Also annoyed that JB hasn't been officially released yet by the four major USA carriers.
But I'll be darned if there is anything better to switch to.
Phone OR manufacturer. We complain a lot, but Samsung and the Galaxy series have always been the Android leaders.
I get great reception. Full 4g lte coverage in my area. S3 is a great device. No regrets. Best phone out there by far.
I am getting signal and "0" call drops when in lift too and in car parking lots... where all my previous phones used to drop signal crazy!!!
I get great reception. ATT, Miami. My old iPhone's couldn't compete.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Rattles said:
hi guys,
so i have an S3 and i LOVE it to death. i am running Task AOKP rom which makes the phone 100000 times better but even on stock TW, the phone was great. however, what i am noticing (and from doing some reading a lot of other people notice as well) is that the reception of the phone is really lacking. over the past few days, i have been doing some experimenting with my S3 and a few other phones that i have access to. almost in every single situation, the S3 reception was drastically worse than the other phones. here are a few examples:
1) yesterday me and the wife went to a friend's wedding. when we got there, i had zero reception (x on the reception bars) while my wife's iphone had 3 bars (both ATT).
2) at work, i always have 1-2 bars and not that great reception while my coworker with an HTC phone on ATT has full service.
3) at my house, i have a few areas that the phone just struggles to get even a single bar and both my wife's iphone as well as all my previous phones (galaxy s2, iphone 4, blackberry etc..) never had that issue.
this is my second S3 unit and the previous one was not that great reception wise as well. i tried every kernel and rom you can imagine and even reverted back to stock a few times just to make sure its not rom related.
at this point, i am actually considering selling the S3 and going with an HTC One X even though i prefer everything about the S3.
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Was it in San Antonio, tx
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