Can't get voice mail icon to go away? - T-Mobile Samsung Galaxy S II SGH-T989

Well my old sim card broke and I went to T-Mobile to get a new one, and ever since I've had a voicemail notification. I've listened to all of my voicemails. I can get it to go away for a little bit if I clear the phone data, but after a little bit it comes back.
Any idea's?

Call yourself from another phone and leave a voicemail then delete that message and icon should go away

Call your phone from another phone, leave voicemail. Then listen to and delete voicemail, listen to all menu options and hang up. This has cleared all of my vm notification issues in the past.

Hmmmmm... nothing seems to be working

my buddys phone was doing this. i deleted his visual voice mail. then he dailed 123 and called it and he was able to get into his voice mail delete the message and after a few seconds the icon went away.
after that you can re download tmobile visual voice mail if you'd like. try it out

Related

unable to delete Voice message (GVoice)

My HTC Incredible is display a voice mail but when I access it, it stated no message available. So how do I remove this from my notification? I cannot seem to get rid of it, it is getting anoying. TIA.
I had the same thing when I first install gvoice on my android.
That is actually a new voice mail on your Verizon voice mail service.
I think I cleared it by pulling down the notification bar and using the "clear" button in the upper right hand corner.
If you feel you need to listen to it, you may have to go to your settings menu, then call menu to re-enable your VZ voice mail... I've never done this and I believe it could take hours before it actually takes affect.. And then you will need to return your voice mail to GV when you're done.
I believe it will take hours because when I installed GV my GV VM took about a day to be default.
I don't see the clear option when I drag it. I will try to change my PocoMail to VZW and back to see if this Wii work. Thx.
I finally figure it out, as Luvit stated, the notification is for VZW voice but since I choose gvoice as default, it always call gvoice. No wonder I have no message. I have to call my VZW vm and delete it everything is fine now. Thx.

Visual voicemail not working: voicemail text?

Hi this just started happening recently. I don't know what's going on because I didn't flash a new rom or anything. I'm running Warm 2point2 version 5 from January.
Anyway, my visual voicemail was working a few days ago. however, now I keep getting text messages saying
//ANDROID: 2123314140 has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN, 165690d00, 2086, V69zLlbixvi//CM
Has this happened to anyone else and why?? Thanks for any help.
That sounds like Google Voice. Have you used that? You'll need to go to Google's website on a computer, sign in, go to "Voice" and go to settings.
Hm I've used Google Voice before and had issues and I brought it into Sprint and they fixed it for me. I thought I was rid of Google Voice already! Hmm so what do you do in settings? All it gives me is billing and account, to change it to english or the time zone =/. How do I rid myself of Google Voice once and for all???
I had this happen too out of the blue. It's not google voice. It is either Handcent SMS or Go SMS Pro. I have Go SMS and what I did to solve it was uncheck the box in Settings>receive Settings> Disable other message notification. That solved it for me.
All sprint probably did was uninstall the app. Trust me, I've made the comment of Google voice taking over your phone like Cyberdyne before lol.
Anyways, go to Google and log in. Go to "voice." Go to settings, manage phones, or numbers, or something line that. You have to uncheck your phone number to finally break the link. If you can't find it I'm sure somebody can explain it a little clearer lol.
It wouldn't hurt to check your settings in handcent, if use it. However, if you have not actually fonder to Google's website on the computer, and unlinked your phone number, then you have not really really escaped yet.
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]m.sprint.com
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Thanks for all the responses!! AliLaPointe was right; it was my GO SMS -_______-. I just had to disable the "disable other text notifiications" to get my voicemail working again. Does that mean you'll have to just live with multiple text messages to get your visual voicemail?
And voicemail guy thanks for the advice. Is it true you can send a voicemail as opposed to leaving one (i.e. you compose a message and record it and then send it to them? How does that work? is it like email but in voice format?"
ok, this has been driving me nuts. It is my Handcent SMS, that is messing up visual voicemail. I dont know how why or when they put a part of this program in to cause this text message notifications to come instead of my VVM, but I HATE IT! Uninstalled Handcent and all works like it is supposed to.
Any ideas of how to get handcent to work as it did just a week ago? I did not get an update that I know of.
Also if you hit #2 when you dial that weird number ending in all 0000s, it will say that you will receive all voicemails to the phone. I dont know if that works or not as I am not going to install Handcent again.
voicemailguy said:
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Click to expand...
Click to collapse
Thank you voicemailguy....you've saved me. When I called sprint about this exact issue. The only hope they had for me was to do a hard reset...I don't think so. I truly think for my case I had a little of both issues my Go SMS pro was enabled and vvm wsa not activated. Thanks again for alleviating my frustrations.

[Q] voicemail notification stays on

Got my hspa nexus yesterday... nearly fainted when it arrived so soon. I ordered it from gum mobile, excellent fast service.
Slid in my T-Mobile sim card and instantly started rocking 5mg plus download speed... loving this!
Anyway, the only thing I cannot figure out is my voicemail situation... the voicemail notification icon came on, and it displaying my Google Voice number.
I confirmed that I have no unread voice mails on Google voice or my T-Mobile account... what am I missing?
Same here, except it's my regular carrier voicemail and not Google Voice. Stupid icon will not disappear, not after multiple factory resets, and entering my voicemail to check. Will have to get my carrier to reset on their end and see if that works.
Any success?
I have uninstalled google voice, called into my T-Mobile voicemail... reinstalled.
Let me know... driving me crazy.
Sent from my Galaxy Nexus using xda premium
I rebooted my phone with and it went away for me. I'm using tmobile too.
this is a very common issue with Google Voice and T-Mobile. i have it on my nexus one right now, but luckily i can clear it at boot, so it's not that annoying.
and as you can tell from this google search: https://www.google.com/search?q=t-m...s=org.mozilla:en-US:official&client=firefox-a
it's a huge issue and there are many ways of fixing it, many of which for some people, like me, won't work.
Solved!
I turned off the google voice functionality (Make no calls), then changed the voicemail to carrier (phone>settings>voicemail service)... then unforwarded my phone through the Google Voice interface (settings>Deactivate Google voicemail on this phone)
Then... called my T-mobile number from the house phone, left a voicemail message, called my voicemail box from my GN (hold down the 1 key), listened to the message, deleted the message... bam! no more voicemail icon.
ssmithri said:
I turned off the google voice functionality (Make no calls), then changed the voicemail to carrier (phone>settings>voicemail service)... then unforwarded my phone through the Google Voice interface (settings>Deactivate Google voicemail on this phone)
Then... called my T-mobile number from the house phone, left a voicemail message, called my voicemail box from my GN (hold down the 1 key), listened to the message, deleted the message... bam! no more voicemail icon.
Click to expand...
Click to collapse
bit more steps than what i did. gonna try this on my GN when i get it. hope it works.
EZ44 said:
Same here, except it's my regular carrier voicemail and not Google Voice. Stupid icon will not disappear, not after multiple factory resets, and entering my voicemail to check. Will have to get my carrier to reset on their end and see if that works.
Click to expand...
Click to collapse
Called my carrier (Rogers) and had them do a reset on their end then pulled the battery for 2 minutes. Didn't appear to work at first so I left myself a voicemail, deleted it, and the notification disappeared right away. This didn't work prior to having the carrier do a reset.
EZ44 said:
Called my carrier (Rogers) and had them do a reset on their end then pulled the battery for 2 minutes. Didn't appear to work at first so I left myself a voicemail, deleted it, and the notification disappeared right away. This didn't work prior to having the carrier do a reset.
Click to expand...
Click to collapse
interesting, becaue i tried the call and leave yourself a voicemail and it never worked for me.
kinda glad that i have a couple ways of trying to fix this now when my Gnex comes in this week.

Annoying Visual Voicemail Behavior: Is This Normal?

Whenever I miss a phone call, I get TWO notifications. One of them informing me that I've got a voicemail and telling me to dial 1-800-whatever, T-mobile's standard Voicemail #.
Then a second or two later, I get a second notification from the Visual Voicemail app informing me of the same message.
Is this standard behavior for T-mobile and their Visual Voicemail App? It seems like it shouldn't be, because its annoying.
If not, how do I fix the issue and eliminate the redundant notifications?
Phone is 4.1.1 completely stock.
ergonomicz said:
Whenever I miss a phone call, I get TWO notifications. One of them informing me that I've got a voicemail and telling me to dial 1-800-whatever, T-mobile's standard Voicemail #.
Then a second or two later, I get a second notification from the Visual Voicemail app informing me of the same message.
Is this standard behavior for T-mobile and their Visual Voicemail App? It seems like it shouldn't be, because its annoying.
If not, how do I fix the issue and eliminate the redundant notifications?
Phone is 4.1.1 completely stock.
Click to expand...
Click to collapse
It sounds like the app didn't configure your voicemail correctly when you switched. Try updating to the latest visual voicemail and then go to settings>applications. Find Visual Voicemail and clear data. After that open the app and set it up again. Hopefully it will fix the issue.
Can alternatively use Google Voice. Better in every way.
Aerowinder said:
Can alternatively use Google Voice. Better in every way.
Click to expand...
Click to collapse
I disagree. On by my S2 and S3 when I go to play a message with google voice it starts to play for a second, I hold it up to my ear and it stops. I have to hit play once or twice more to get it to play. The only benefit I've found to google voice is the speech to text engine which doesn't form readable sentences most of the time. The other issue with google voice is if you have your phone off or dead it will go to your original voicemail because your phone is what actually redirects the number to google voice when it is on.
I do not have any of these issues on my S3.
TTS (and reverse TTS) has never been good. All implementations, never found one that was even half-way decent.
The call forwarding settings on saved on the carrier side. Not the phone. This is evident when you attempt to change said settings, and why the settings are saved even after total wipes. It does not make any logical sense that the call would not appear in your GVoice inbox. After a quick test, I've learned that it works as I expected.
Not sure where you went wrong. Working on all fronts here.

Visual Voicemail, how to undo it?

A while back I decided to try AT&T's Visual Voicemail (VV) instead of the built-in app. I'd like to remove it now and revert to the original app but I'm not sure exactly how.
My issues with VV which if I could rectify would make it so I would keep it....
When I get a call that goes to voicemail, the green "phone" app on the home screen will show that i had received a call, but it does not clue me in to that I have a message waiting for me in a different app (Visual Voicemail). So, unless I check VV every time I've missed a call, I have nothing showing me on the main screen that the message is sitting there waiting. At least with the built-in app that came on the phone, I'd see that there was a message waiting and I could have the phone call the voicemail number so I could retrieve the message..
So, either how do I make VV hook up better to the phone app so that it warns me, or if that can't be done, how do I disable VV and make calls go back to the original voicemail app that came with the phone? I'm not sure if simply deleting VV will make everything revert, or if I might need to contact AT$T or possibly have to do something else.....
BTT
Use Titanium Backup to freeze it, that's what I did and also if you have a Google Voice number you can fwd your voicemails to GV and integrate that into the call log and listen to your VM straight from the call log without the need for att voicemail app. You can search on XDA for the tutorial or if you wait I can look up the thread and place it here when I get home.
Erik
ricco333 said:
Use Titanium Backup to freeze it, that's what I did and also if you have a Google Voice number you can fwd your voicemails to GV and integrate that into the call log and listen to your VM straight from the call log without the need for att voicemail app. You can search on XDA for the tutorial or if you wait I can look up the thread and place it here when I get home.
Erik
Click to expand...
Click to collapse
Thank you for your response! I ended up calling AT&T and having them disconnect it, from their end. They then had me dial "1" and set up my "old" voicemail. Now, at least when I get a voicemail I get some sort of notification, instead of having to open AT&T VV every time I pick up the phone to see if I might have missed a call and gotten a voice message.
If you could link to the tutorial, I'd appreciate it!!!
Curious though...when I go into the settings of the voicemail, the top line shows "Service" (followed by Setup, Notification Sound, & Vibrate). Clicking on "Service" I have a choice of "My carrier" & "Google Voice". I have it set to "My carrier".
I did install GV a while back but never used it. When I click on GV I do have a phone number listed, along with a "welcome" message form GV.. What to do with it, I don't know, so any tutorial or guidance would be quite helpful and appreciated!!!
There may be a multitude of great things that GV can do, but all I'm currently looking for is a way that when I miss a call and the caller leaves a message, that I get notified, and don't have to actively go searching on the phone just to see if I might have gotten a message. My notifications bar at the top is so overcrowded that a voicemail-waiting icon will typically not be on-screen. So, if GV will put a notification on either the lock screen or on the bottom of the home screen near the "phone" icon, I'd be a happy man!!
You could have just deleted the apk from system/app folder
Sent from my Optimus G Pro using XDA Premium 4 mobile app

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