Develop Bugs

Device not connecting to computer!

Hey there.
Ok I have a problem. I have had my touch pro 2 for about 6 months now and i am really happy with it, but recently i have ran into a problem.
My phone won't connect to my computer anymore! Not just my computer... no computer at all. Not just activesync, no, it doesn't recognise it at all, not even as a disk drive.
I doubt its the cable because it does charge, and i have tried another cable (not a htc cable but its a cable with the same plug, its from my external harddrive) and it still didn't work.
I also tried a hard-reset on my phone, but still... nothing.
Ive read somewhere that you should push the usb connector a bit up, i did that, but nothing (now the usb connector seems wiggly... glad it still charges though) i have no idea what it could be and i thought i'd post here first before going back to the dealer with it. Because without usb connection i can't install costum roms and that we wouldn't want that, do we?
Well, hope one of you guys can help!

That's very strange I have had it once, but that was due to the rom I used. I flashed another rom and it worked again.
What you could try is to download a new rom and put it on your sd car using this:
http://www.julien-manici.com/windows_mobile_wifi_remote_access/
This let's you put stuff on your mobile using wifi. It's worth a try.

But you have to install roms directly from your pc to your phone, while being connected to USB right? The standards htc roms for example can only be installed that way i think... or can you also copy the .exe to your device and run that?
i'll give it a go when i get home. Thanks =]

I am having the same issue here. All of a sudden my PC or Laptop doesn't see the phone at all but it does charge with no issues. When I plug it in I don't even get the sound that the PC knows something was jut plugged into it.

go to settings - connection - usb to pc - untick the enable faster synchronization box
that should do it

As long as you have Hard SPLed your Rhodium you should be able to use the sd card method to install a rom instead of using the PC and usb connection.
You copy the rhodium.nbh file to the root directory of an sd card formatted FAT32 and then boot into bootloader - volume down and power button when off.
Follow the onscreen prompts...
Cheers...

This sounds familiar - http://forum.xda-developers.com/showthread.php?t=741406

Lennyz1988 said:
That's very strange I have had it once, but that was due to the rom I used. I flashed another rom and it worked again.
Click to expand...
Click to collapse
What's interesting with my Tilt2 (not the OP) was that I wanted to flash my ROM with the new AT&T "unofficial" ROM and that's when I found out I couldn't tether. I basically just wanted to tether my phone so I could put that new ROM onto the phone to see if I could make it more reliable and faster. Sigh.

it actually might be the cord...
The same exact thing happened to me... my phone charged with the cord but no computer recognized it...
I bought a new usb cable from radio shack and viola it worked again... so I advise u just trying a new one and if it doesn't work take it back... but try the unchecking the "check for faster sync" box first like someone said bc that do stop it from being recognized sometimes...

mr_sheen said:
go to settings - connection - usb to pc - untick the enable faster synchronization box
Click to expand...
Click to collapse
Yes, this has (almost) always fixed the issue for me. Somehow WDC becomes blind to new device inserts after you plug-unplug them several times.
Slow but stable is better.

[Q] USB Brick

My mac is unable to detect my phone since I flashed Cyan 6 Test 8 Koush, as such I am unable to use adb. Given that I use a mac I assume this is not a driver issue. Phone is able to recharge via USB and USB debugging is enabled. I have found this issue (USB Brick) for the desire on this site but it involves flashing a rom unique to that device. Any ideas on how to resolve issue? Other than USB brick issue, everything is in order.
My card reader is able to read SD card and I have copied to my HD, so I assume issue is with USB on phone.

The only thing I can think of is that your phone somehow got stuck on "Charge Only" mode. In the stock version you can go to Settings, Connect to PC and then change some options there... I do not use this rom though so I'm sorry I can't help you other any further (I'm sure you likely already knew about the above info... if no one responds to you with an answer within a couple days I'd consider asking the Indian Prince of Roms himself... and I know he uses a Mac).

I assume you are mounting your system in recovery while trying to get adb?
Sent from my Incredible using Tapatalk

Yes. Device is not found. Can't view contents via finder either. When I pop out SD card and insert into reader contents are visible.
Sent from my Incredible using XDA App

http://androidforums.com/all-things...16-how-revert-back-earlier-version-hboot.html
This should also fix usb bricks.
Referencing:
http://forum.xda-developers.com/showthread.php?t=691639
Obviously you will need to try it from a terminal emulator.

I recently had the same issue - on a PC - where my CM6 test 8 install would charge but not register as a USB device and give me device malfunction warning messages. Turns out it was a problem with a non-HTC branded micro USB cable I was using.
Odd thing is it worked fine for a month or so, then decided to not work anymore out of any USB port. Switching over to the original cable fixed the problem. Now the other cable is relegated to the stock charger.

This should also fix usb bricks.
Referencing:
Obviously you will need to try it from a terminal emulator.[/QUOTE]
Thank you. I am on the road, so I won't be able to implement your solution until later. The procedure you outlined seems simple enough. I will reread. Is it ok if I email you with any questions, or would you prefer that I address my questions via this forum?

tdiman said:
I recently had the same issue - on a PC - where my CM6 test 8 install would charge but not register as a USB device and give me device malfunction warning messages. Turns out it was a problem with a non-HTC branded micro USB cable I was using.
Odd thing is it worked fine for a month or so, then decided to not work anymore out of any USB port. Switching over to the original cable fixed the problem. Now the other cable is relegated to the stock charger.
Click to expand...
Click to collapse
Funny thing is that I did not notice the problem until I changed cables. I was using a third party w/no problems, problem only surfaced when I used original cable. Hopefully I will have same luck as you, if not, adrynalyne posted near idiot proof instructions. I just hope that I am brighter than your average idiot, no promises.

adrynalyne, if my hboot is .77 could I simply flash PBI131.img to revert back to original? If not, could I use terminal emulator on my phone to execute necessary commands?
Answer from adrynalyne was "Well, yeah. the PB31IMG.zip should work, as long as it lets you. The other method would need to be done if it won't."
I was able to resolve the problem by switching usb cord to a 3rd party from htc, go figure. Nevertheless, the USB issue has been cited in other forums and if anybody else runs into the problem, follow directions above, i.e. follow links.
TY to all who gave me advice, esp. adrynalyne.

hey, umm.. im having a similar problem. when i try to plug in my droid incredible with the leaked 8/1 froyo rom, nothing comes up on my PC, i am able to acces my sd card by going to computer, and then clicking my sd card. but when i did this, i also noticed that there was a new cd drive, which comes from my phone. does anyone know if this is a usb brick?

Apparently there is a vzw ISO. There are instructions on how to remove in another post. Search USB bricked. I can't post links otherwise I would.
Sent from my Incredible using XDA App

Well, i tired it, but it didnt fix my auto start problem... and now, the cd drive doeant have a name, its juat cd drive:f

[Q] WinMo wont connect via USB since new Froyo installed.

I was trying to put the hum/hiss sound fix on my sd card and I cannot get my pc to connect via USB...
My wife has a TP2 and it connects fine...
I have tried with/without the sd card in, rebooted the pc and phone, rebooted the phone while connected to the pc.... nothing...
wtf...
anyone else with this problem?
PS... NRGZ28 had posted a very basic rom for booting to android back in Feb and it is now gone from hotfile. Anyone know of a quick boot into android?

- Try a different computer
- Try a hard reset
That are the first thing you should do.

Tried hard reset...
Dif PC is not an option at the moment... I have rebooted...

Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...

FarBeyond said:
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
Click to expand...
Click to collapse
Reboot your PC? lol bet your tried that already...
Try this:
settings > connections > usb to pc > and disable Faster Data Sync then try. This way uses the generic usb drivers and maybe it will connect.

That did not work...
How do I get my Win7 laptop to see the phone with Android on it?

FarBeyond said:
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
Click to expand...
Click to collapse
dont think thats working yet

Ya I don't think that works yet, it's tied to Android software drivers and the use of the USB port, since there is no drivers to control the port only to charge battery. Windows thinks there is something there, but the phones USB can't communicate back....I think this is the issue or at lease after playing around with it on my phone anyway

Not that it's a huge amount of help but might troubleshoot down to the hardware level...if you go into bootloader mode on the phone and connect to USB does it connect?

I don't think you should go that deep and dirty. My touch pro 2 works only with only 1 (non-HTC) cable of the 10 i have at home, all are the "standard" mini-USB but only one works flawlessly for communicating/flashing/syncing, the other cables either do the same error - device not recognized - or windows says that the device could communicate faster - and only copies files slowly.
All in all: you should simply check with another USB cable or if you have the factory HTC cable try it with that. I noticed that the cable i am using other than the HTC one is a very good quality thick (low-resistance and double-shielded) USB cable and it never failed on me.
One other thing you should definitely watch for: plug the USB cable into the motherboard USB port directly (on the back of the PC where you plug the keyboard, mouse etc.), sometimes PC cases with front panel USB outputs simply die, or are wrongly attached to the motherboard USB header and it can cause the aforementioned problems too, not to mention if it is wrongly attached it could harm your phone too.

[Q] PC Not Recognizing USB as Mass Storage

I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!

Willieumm said:
I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Click to expand...
Click to collapse
Have you gone into settings, applications, development and unchecked USB Debugging?
I also have read numerous times where people have found the USB connector on the phone had something bent and was preventing a full good connection.
Good luck

You have got to be missing something drivers can be 32 or 64 bit make sure you have the right one for your computer. Is usb debugging checked in settings/app/development. Randy Shear has alot of step by step stuff for on youtube that might help

Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.

Turn off anti virus and dl driver again thats what I had to do. Reboot both devices also

Willieumm said:
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Click to expand...
Click to collapse
UN checked?? if it is checked, you can't use mass storage

jdelano said:
UN checked?? if it is checked, you can't use mass storage
Click to expand...
Click to collapse
Tried that too and apparently that wasn't the problem. :\

I read where one person who was having something like this was told to turn their computer off; plug in the phone to the usb and turn the computer on and it worked.
Maybe try that?

I've had this problem, got real annoying after a while. I ended up reinstalling the drivers and turning off usb debugging and it would go into mass storage. Re enabled and tried again, and it continues to work.

Thanks for trying to help guys but unfortunately neither of those things worked either.

I had this problem. I flashed a different ROM (try downloading a new ROM from the phone) then flash it after following the appropriate instructions.
The ROM I had that problem with was Nebula ROM, I fixed it by flashing Bonsai v2.0.

Well I have now tried that as well and even that didn't work. This is so ****ing annoying.

Willieumm said:
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Click to expand...
Click to collapse
Try flashing another ROM instead of Bonsai. I hate that you're stuck, but I'd try a few more ROMs before giving it to a Sprint Store.

I had this problem as well and did everthing mentioned here as well to no avail.
Now here's what worked for me.
First, install drivers on another pc (ensure that you connect, wait for drivers to load, disconnect and reconnect your phone at least twice..sometimes a takes a couple of connects to install the drivers fully).
Next use odin to flash DK18 stock firmware. When you connect your phone..suddenly mass storage will be back again. You can then load whatever firmware you wish.
This has worked on my phone and a friend's with the same issue.

I had this happen to me on 2 different machines:
- First time: A restart fixed it
- Second time: My phone didn't like the usb ports on my work laptop's docking station. The cable would only work with the actual laptop's usb port.

[Q] Wiped everything with TWRP 2.8.4.0, now softbricked?

So just as the title says, but here's a little back story (might help).
I'm trying to help out a friend with his Bell Mobility i747M. He wanted to try out Lollipop, so I looked into it and said I could do it. Last I even touched his phone was quite a while ago when he wanted me to flash CM11, back when KK was still pretty new. So it's been over a year. I flashed CWM back then, got the ROM installed, and everything has been good ever since. Fast forward to now, and he wants to try Lollipop. I figured the first thing I should do is update the bootloader/radio, which went perfectly fine (after some researching, I chose 4.3/MK5 for his i747M). I tested them by booting back to the ROM and checking About Phone - everything was good. So I booted back to the old version of CWM, and thought it would be a good idea to get a more modern recovery. CWM or TWRP didn't matter, just as long as it was more up to date (I thought it might help with Lollipop compatibility). So I decided on TWRP, and I got the latest version (2.8.4.0 as of now) and flashed it. Successfully flashed, then rebooted recovery. TWRP is there and working. Great. Next step... I had the Lollipop ROM and Gapps already downloaded and ready to go, so in TWRP, I proceeded to wipe everything (system, data, cache, internal sd).
Uh oh... Half way through wiping, the phone reboots itself! Now there's no ROM, so naturally it has nothing to boot to. Try going back to TWRP, and I see the splash screen again. OK, false alarm... Well, not really... Because now it just reboots itself after the splash screen, every time. Can't get into TWRP no matter what! I can access download mode, but Odin doesn't recognize the phone. Yes, I have the drivers. In fact, the device isn't detected by Windows at all.
So here we are. Download mode boots, but Odin doesn't work because there's no communication through USB at all. There's no ROM on the phone because it was wiped. And TWRP won't boot beyond the splash screen.... Now what?? I tried the 80MB MK5 debricking .img on a 64GB microSD. It does nothing - besides, USB isn't reading anyway, so it's not like I can proceed with Odin.
I'm at a stalemate here... Any suggestions?
My friend's gonna kill me if I killed his phone I'm pretty experienced with several devices, but not much with Samsung. I've never seen anything like this happen before...

When connecting to the computer, have you tried different USB 2.0 ports and USB cables? Have you tried different computers? Different operating systems?
Is the phone recognized using adb or fastboot commands?

audit13 said:
When connecting to the computer, have you tried different USB 2.0 ports and USB cables? Have you tried different computers? Different operating systems?
Is the phone recognized using adb or fastboot commands?
Click to expand...
Click to collapse
Yeah, I figured that would be the case. Just about done downloading Ubuntu which I'll boot from USB. I'll post back with results once that's ready. I should have it booted within 10 minutes. Once I get there and verify the phone connects, what would be my next step? Should I try flashing stock 4.3 first?

I would confirm the bootloader that is on the phone before flashing anything from sammobile.com.
You may be able to use fastboot commands to get the information by typing fastboot getvar all.

OK, in Linux now. ADB/fastboot won't connect. Tried different USB ports and cables, ones that I know work. No luck...
The only thing I can boot to in the phone is Download mode, so that's where I'm trying from.
For the record, ADB picks up my Nexus 5, so I know it's all set up right.
I'm gonna retry the debrick img, using dd to write it this time.

Bloodflame said:
OK, in Linux now. ADB/fastboot won't connect. Tried different USB ports and cables, ones that I know work. No luck...
The only thing I can boot to in the phone is Download mode, so that's where I'm trying from.
For the record, ADB picks up my Nexus 5, so I know it's all set up right.
I'm gonna retry the debrick img, using dd to write it this time.
Click to expand...
Click to collapse
No luck. wrote to the SD successfully, and it just boots to download mode. Nothing else.
ADB and fastboot still do nothing

Maybe the phone's USB port is flaky?
Have you tried Kies to see if it recognizes the phone?

audit13 said:
Maybe the phone's USB port is flaky?
Have you tried Kies to see if it recognizes the phone?
Click to expand...
Click to collapse
I don't have Kies, but I'm doubting that would work anyway. There's absolutely no communication between the computer and phone. Nothing happens when I plug it in. No sound, no indication anything was even plugged in. Running lsusb in a terminal doesn't show the phone either.
Edit: Downloading Heimdall (Linux-compatible Odin)...

Bloodflame said:
I don't have Kies, but I'm doubting that would work anyway. There's absolutely no communication between the computer and phone. Nothing happens when I plug it in. No sound, no indication anything was even plugged in. Running lsusb in a terminal doesn't show the phone either.
Click to expand...
Click to collapse
Okay, forget kies. Sounds like a USB port issue. Does the phone start charging when connected to a power source?

audit13 said:
Okay, forget kies. Sounds like a USB port issue. Does the phone start charging when connected to a power source?
Click to expand...
Click to collapse
Plugging into the wall makes the phone vibrate every couple of seconds, but nothing shows up on screen, and there's no indicator light.
The vibrations lead me to believe it's detecting something, but no indicator light worries me (unless that's just because there's no kernel)
The red light does come on if I plug it in without the battery.
Heimdall fails to detect the device as well (no surprise there)

If the phone was bricked, it would usually be recognized as a some sort of device under Windows' device manager which leads me to conclude that it is a USB port issue.

audit13 said:
If the phone was bricked, it would usually be recognized as a some sort of device under Windows' device manager which leads me to conclude that it is a USB port issue.
Click to expand...
Click to collapse
I agree that it is weird, because it's not coming up as a device at all, in either Windows or Linux, yet it does receive power.

I'm guessing here but it appears to me that the only left to try is a debrick image. Is it possible the battery is drained and needs to be charged?

audit13 said:
I'm guessing here but it appears to me that the only left to try is a debrick image. Is it possible the battery is drained and needs to be charged?
Click to expand...
Click to collapse
The debrick image is what I've been trying. It's on a 64GB microSD. And I made a new one from Linux a few minutes ago (booted back to Windows now).
The battery was about 80% before all this started, and the phone powers on without being plugged in, so I doubt it's the battery.

Maybe you need a different SD card? Based on posts I have seen, it seems that certain brand/size combinations work while others don't.

audit13 said:
Maybe you need a different SD card? Based on posts I have seen, it seems that certain brand/size combinations work while others don't.
Click to expand...
Click to collapse
I only have one card over 16gb...
Either way, I still have the USB problem. I'll need USB to flash with Odin. The debrick card only seems useful when Download mode isn't working, but that part works fine on the phone, even without the debrick card. My problem is with recovery. If I could run that from the SD, I think I would be fine - just flash a ROM. But I'm not finding anything for that (not surprised).
I thought it could potentially be a corrupt driver, so I tried using USBDeview to uninstall all disconnected devices. I tested it with a portable hard drive, which indeed had to reinstall after. So the program works as intended. However, the phone still isn't detected when I plug it in. No sound, no notification saying it's installing or install failed - absolutely nothing. Power goes to the phone through USB, with multiple cables and USB ports. Just no data connection.
I'm starting to think there's just nothing I can do...

The phone may need a USB port replacement. I know of no way to push recovery to the phone from as SD card without USB capabilities.

audit13 said:
The phone may need a USB port replacement. I know of no way to push recovery to the phone from as SD card without USB capabilities.
Click to expand...
Click to collapse
Yeah, that's what I'm thinking. Found this, and it's cheap enough... But that shipping!

You'd be better off getting it from China with free shipping. The problem is the amount of time required to get the part.
Maybe contact a cell repair shop to see how much it would cost to have them replace it. Soldering is not my strongest skill

audit13 said:
You'd be better off getting it from China with free shipping. The problem is the amount of time required to get the part.
Maybe contact a cell repair shop to see how much it would cost to have them replace it. Soldering is not my strongest skill
Click to expand...
Click to collapse
Yeah, doesn't look easy. I already tore down to here, and visibily, it looks OK. I'm not so sure about soldering either :silly:
I appreciate your assistance.