[Q] Few problems with my phone - Epic 4G Q&A, Help & Troubleshooting

Dropped my phone too many times and now the power button doesn't work. I've been sliding out the keyboard to wake it up.
I tried using the CM9 'volume rocker to wake' feature but it doesn't seem to work most of the time. Specifically it only works when it's plugged in, or there is music/other app running in the background so I'm guessing my phone is sleeping too deeply to recognize it? is there a way to make it always work?
I've also had a few other deep sleep problems. Once in awhile my phone won't wake back up. After a night's sleep, I've had my phone freeze once the alarm activates (screen turns on and capacitive lights turn on but screen doesn't work and nothing helps except battery pull), this has also happened when I haven't used my phone in a little while and I get a phone call. Has anyone had this problem? It's especially horrible with my power button problem since I have no way to turn the phone back on after a battery pull without a charger on hand.
Finally, is there an easy way to fix the power button or should I just take it to Sprint?

Try reverting back to a stock rom or at least one based on stock and see if that works. If it doesn't then probably it's a hardware problem.

i can't get it into download mode to do anything (was originally going to revert to stock and take it to sprint). with the power button broken, i had to try adb reboot download and also reboot download with su from terminal emulator. both failed and just ended up doing a normal reboot...
anyone know how i can get into download mode to downgrade?

nvertigo said:
i can't get it into download mode to do anything (was originally going to revert to stock and take it to sprint). with the power button broken, i had to try adb reboot download and also reboot download with su from terminal emulator. both failed and just ended up doing a normal reboot...
anyone know how i can get into download mode to downgrade?
Click to expand...
Click to collapse
Use cwm to flash stock deodexed (using adb reboot recovery and the home button to select.
Sent from my Samsung Epic 4G using Tapatalk 2

for some reason the stock deodexed fc09 failed to install in TWRP. tried redownloading, no luck. can't find anythign about it in the thread, any ideas?
still can't get it into download mode either, and now i can't even turn it on despite having a charger. it just turns green and i haven't found any combinations that will turn it on.

nvertigo said:
for some reason the stock deodexed fc09 failed to install in TWRP. tried redownloading, no luck. can't find anythign about it in the thread, any ideas?
still can't get it into download mode either, and now i can't even turn it on despite having a charger. it just turns green and i haven't found any combinations that will turn it on.
Click to expand...
Click to collapse
Remove battery and sd card hit the power button a few times to make sure it is fully discharged. Plug into computer with battery out and try to get into download mode. Also make sure you are using a BB cable and not the stock one.

luckily I took it to sprint and they fixed it for free even though it was on CM...

Related

[Q] rooted with broken power button

So my power button all of a sudden broke. It won't turn off or on, the only way to power the phone off is to pull the battery and it turns back on by itself as soon as I put the battery back in. Doesn't anyone have any ideas? I've already done a factory reset, didn't change anything. Also, it doesn't work to select anything in recovery. So my 2nd question is if anyone can tell me how to flash the stock sprint rom so I can take it in and get it fixed?
.
Use the ruu it will run in windows
Same thing happened to my phone. Damn cheap power button. Was waiting for cm6 to work with the new version hardware. Now that it does I will be doing the same.
What I have been doing as a work around is using widget locker to remap the power button to the volume key. And have a screen off widget. I don't mind it but can't do anything in recovery either anymore. So I am gonna take mine in this weekend. I believe they will give you a replacement phone.
FYI - I got thinking that maybe it wasnt a hardware issue but maybe software - and it would have to be something higher up than the recovery system. Anyway, the button started working again and while it was I flashed a new HBoot thinking that maybe it was a corrupted driver or something. It seems to have fixed it, but YMMV.
austontatious said:
So my power button all of a sudden broke. It won't turn off or on, the only way to power the phone off is to pull the battery and it turns back on by itself as soon as I put the battery back in. Doesn't anyone have any ideas? I've already done a factory reset, didn't change anything. Also, it doesn't work to select anything in recovery. So my 2nd question is if anyone can tell me how to flash the stock sprint rom so I can take it in and get it fixed?
.
Click to expand...
Click to collapse
You can use the ruu to restore our but it will most likely still show s-off in the bootloader. You can fix that by using adb in recovery mode to flash unrevoked forever while in the recovery
Sent from my PC36100 using XDA App

[Q] can`t access recovery mode

I can`t get the phone in recovery mode.
Here is the issue:
Running Jedi mind trick rom three weeks. One day the phone restarted and got stuck in the boot screen.
The phone restarted and eventually keeps vibrating without display
After trying many times i did got in recovery mode so i could install the rom again (using darkside super wipe and then the rom). After one day it crashed again and again i installed an different rom which also crashed after several hours.
Now i can`t even get to download mode, Is this hardware related or do i need to use an usb jig to get this working again?
Does your phone screen turn on and at least show the Samsung logo? If not, and you said button combo presses do not work using a USB Jig will be your way to go to get back in to download mode.
By the way, did you flash the correct ROMs specifically for our phones? You shouldn't have experienced and crashes. Also, for the vibrating issue without the display, it had been mentioned that it could also be due to a stuck/dirty power button. If you can try, clean up around it.
FineTalent said:
Does your phone screen turn on and at least show the Samsung logo? If not, and you said button combo presses do not work using a USB Jig will be your way to go to get back in to download mode.
By the way, did you flash the correct ROMs specifically for our phones? You shouldn't have experienced and crashes. Also, for the vibrating issue without the display, it had been mentioned that it could also be due to a stuck/dirty power button. If you can try, clean up around it.
Click to expand...
Click to collapse
Yes it does show the samsung logo at starting up but after that it turns off with 1-2 seconds vibrating intervals.
I already cleaned the power button but without any satisfaction.
I did dropped the phone monday but not from a great heigth.
estimated: 1mtr above ground
Yes i did. I used the guides from galaxy2root.com
Well, if you were able to use a USB Jig to get into 'Download mode', get a stock ROM from here and flash it through Odin which is also included in the link. Good luck!

[Q] Brick? (Phone won't stay in download mode)

Hey guys, I'm not sure if my phone is dead. It was running fine this morning, Task & Ktoonsez' AOKP with Ktoonsez kernel. However, I tried to unlock it a little while ago and it wouldn't go on. It boots to the splash screen, both normally and going into recovery, but it doesn't last long enough to go into recovery or boot normally. I try to boot into download mode and it boots, but the phone turns off after a few seconds.
I tried to flash back to stock in Odin, but the phone doesn't stay in download mode long enough for the flash to finish.
I'm not sure what to do. Any help would be appreciated.
Pretty sure if it was bricked it wouldn't boot into download mode at all. It sounds like it is losing power or something. The only thing I can think of is maybe your battery is bad. Download mode can run off of USB power if you remove the battery after booting into it. Maybe plug your phone in and boot into download mode, then take your battery out before it shuts off and see if it stays on.
Lumixz said:
Pretty sure if it was bricked it wouldn't boot into download mode at all. It sounds like it is losing power or something. The only thing I can think of is maybe your battery is bad. Download mode can run off of USB power if you remove the battery after booting into it. Maybe plug your phone in and boot into download mode, then take your battery out before it shuts off and see if it stays on.
Click to expand...
Click to collapse
No dice. It just did the same thing it's been doing. I went into download, popped the battery, it stayed in download for a few seconds, and then powered off.
Could it be a faulty power button? The phone is constantly vibrating by itself and if the power button was messed up it could be causing the phone to leave download mode.
Sun0fNothing said:
No dice. It just did the same thing it's been doing. I went into download, popped the battery, it stayed in download for a few seconds, and then powered off.
Could it be a faulty power button? The phone is constantly vibrating by itself and if the power button was messed up it could be causing the phone to leave download mode.
Click to expand...
Click to collapse
As far as I can tell pressing or holding the power button in download mode will only restart it, but won't shut it off. Also it takes about 10 seconds. I don't think it's your power button.
Lumixz said:
As far as I can tell pressing or holding the power button in download mode will only restart it, but won't shut it off. Also it takes about 10 seconds. I don't think it's your power button.
Click to expand...
Click to collapse
Ah, okay.
In that case, though, I have no clue what's causing the problem here. At this point the only thing I can do is enter download mode for a few seconds, but I can't get it to be enough time to flash a ROM in Odin.
Sun0fNothing said:
Hey guys, I'm not sure if my phone is dead. It was running fine this morning, Task & Ktoonsez' AOKP with Ktoonsez kernel. However, I tried to unlock it a little while ago and it wouldn't go on. It boots to the splash screen, both normally and going into recovery, but it doesn't last long enough to go into recovery or boot normally. I try to boot into download mode and it boots, but the phone turns off after a few seconds.
I tried to flash back to stock in Odin, but the phone doesn't stay in download mode long enough for the flash to finish.
I'm not sure what to do. Any help would be appreciated.
Click to expand...
Click to collapse
Might be a dumb question... Is your battery charged? I'd plug it in for a while off and see if the battery logo comes up and than try putting it in recovery or download.
Sent from my SGH-I747 using xda app-developers app
KorGuy123 said:
Might be a dumb question... Is your battery charged? I'd plug it in for a while off and see if the battery logo comes up and than try putting it in recovery or download.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I tried that too. It's been plugged in for a while and the same thing happens. It just stays in download mode for a few seconds and then turns off. Also, I tried flashing back to stock in Odin but it failed because the phone turned off before the flash could finish. Now the phone says "Firmware upgrade encountered an issue. Please select Recovery mode in Kies and try again."
So it's basically stuck in download mode cause of a corrupted flash. If I could get the phone to stay in download mode, I could flash it back to stock with Odin, but it's not giving me enough time at this point.
I'm running into the same problem currently, I was wondering if you were able to find a solution. Same ROM same Kernel. I've been using my current version of the ROM since October and haven't flashed anything recently, It just died on me last nigth and now I'm experiencing what you are as well. I was able to turn on the phone somehow last night but it stayed on for couple of mins and turned off again. At the time I had 60% charge.
Thanks
Unfortunately not. Sent my phone back to AT&T and they honored the warranty (despite it being very clear that I was rooted and on custom software).
@fly3rr
Sent from the Dank Device
Sun0fNothing said:
Unfortunately not. Sent my phone back to AT&T and they honored the warranty (despite it being very clear that I was rooted and on custom software).
@fly3rr
Sent from the Dank Device
Click to expand...
Click to collapse
Thanks. I got the phone when it launched so it's been over a year hence I'm well over the one year manufacturer warranty. Doubt they'll honor it for me =/.
Bad news, It's not about software, it's a hardware issue.
I had that issue with a Sprint S3,
The power button switch is stuck pressed all the time, you can try to hit it a little and maybe it pops out but the issue is gonna still there.
If you remove and insert the battery does it vibrates and tries to turn on without pressing the power button?
Damian8a said:
Bad news, It's not about software, it's a hardware issue.
I had that issue with a Sprint S3,
The power button switch is stuck pressed all the time, you can try to hit it a little and maybe it pops out but the issue is gonna still there.
If you remove and insert the battery does it vibrates and tries to turn on without pressing the power button?
Click to expand...
Click to collapse
yup I just realized it was the power button issue. I managed to fix the problem[kind of], i kept trying to get into download mode while connected to AC Adapter with official charging cables. And it stayed in download mode long enough for me to go back to stock ROM. I'm just trying to avoid hitting the power button as much as possible because every time I do something goes crazy and phone turns off.
I'm gonna try and go to AT&T store tomorrow to see if they can do anything about this.
Thanks again for your help. I really appreciate it.
You're welcome. Good luck dude :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I have the same problem. I've tried to install quickly the twrp. But is not time enough
My problem was the battery. After charge a lot, all thing works fine.

[Q] Can't boot or go into download mode

Hey everyone,
My phone won't boot, go into recovery or go into download mode. I was on FrostyJB but was going to change to a 4.2 ROM, so I was going through my normal backup process. I set Titanium Backup to backup all apps and then left it for a while. When I came back later to pick up my phone I checked the lock screen for the time but did not unlock it. About 10 minutes after this I attempted to wake my phone, but it would not respond. I pulled the battery and attempted to reboot it. The soft keys lit up but the screen stayed black. When I try to put it into download mode it just vibrates occasionally. I was switching ROMs also due to the fact that my phone was filled up with "system data" and I needed the storage for my trip to Colorado in approximately 6 hours now. Any help is greatly appreciated and if its not too much trouble please respond quickly because I'd like to have a working phone during my trip.
Thanks in advance!
Ok, so I've managed to connect it to Odin by pressing the buttons blindly (the screen never lit up). I flashed a new recovery and rebooted it but no cigar. I assume my screen is broken somehow. I guess I'll take it to a Tmo store when I get back from vacation, it's a shame I won't have it for the trip >.<
Did you try pressing volume up + power + home key to get into recovery? Also if the soft keys lit up while trying to get into download mode then it may still be in download mode even though the screen is black. That can happen due to various things. To be sure I would connect it to a pc and see if Odin can identify it. If so then you can try flashing it back to stock and see if that makes any difference.
Sent from my SGH-T999 using xda premium
I just had very similar situation backing up system on TWRP (fell asleep and phone completely discharged while in recovery).
1)Open ODIN on PC,
2)Pull battery out of phone.
3)Connect phone to pc w/ usb
4) Put battery in
5) hold down volume, home button and power button
6) Took me immediately into download mode
..good luck
Sent from my SGH-T999 using xda app-developers app

Sphl900 stuck in a bootloop

Hi my coworker has a sprint galaxy note 2 stock and not rooted. His phone shut down and when he started it back up it was stuck in a bootloop. I tried to flash the stock tar file via Odin and it failed. I don't think usb debugging has been checked in developing options, is their a way to fix this?
Thanks.
Andre
Have you tried using the (incredibly awesome) instruction set and downloads from Billard's (in)famous MC2 build?
http://forum.xda-developers.com/showthread.php?t=2086769
No but I'm going to try it now, I'll keep you posted.
Thanks.
Andre
Now I can't boot into recovery, I flashed twrp and it worked for a while and now it doesn't. I tried to refresh twrp but no luck.
Almost sounds like this could be a hardware issue.
By chance, does he have an extra battery? Or maybe another person in your office (or wherever you are with this) who can let him try their battery as a test? Last summer, my battery ballooned when I took a trip to Colorado up in the mountains (stock Samsung battery) and caused bootloops and just plain crashed my phone. Got a new Duracell from Batteries Plus ($40) and immediately fixed the "problem". You might want to see if he can try another battery next before attempting another software fix.
However, if that doesn't work, have you tried to immediately boot into recovery/download mode after turning on the phone? Then use odin to root/flash ROM/whatever you need?
1) turn off your device (pull battery "just in case" for 10 seconds too)
2) press this button combination: volume up, power button and home button. hold until download mode shows up
3) press volume up to enter the download mode (or volume down to cancel and reboot the device)
I guess that could be the problem. I tried Ballard's MC2 build but it didn't work it put the phone in emergency mode and I had to use kies to get it out of that and now I'm back to a bootloop and stock recovery. I think I'm going to try Philz recovery and flash from there

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