Hello guys,
Yesterday I unfortunally dropped my HOX for the first time. After that, I'm having troubles with it.
When I press the power button the screen doesn't turn on. Sometimes I manage to turn the screen on when I receive a call or by hard rebooting (power+volume down) but when it goes off, I cannot turn it on again.
I also seems a bit lagged (when it is on) and sometimes it freezes (even with lines of ramdom pixels) and comes back to normal after a few seconds.
I have already hard reset and nothing happened. It seems like a hardware problem.
Can anyone shed some light? (ps.: i haven't unlocked the bootloader)
"Can anyone shed some light?" ......er yeah, you dropped it and now it's [email protected]#ked! case closed!
i had same issue, mine is opened suddenly now its ok luckly
cipcivil said:
i had same issue, mine is opened suddenly now its ok luckly
Click to expand...
Click to collapse
cipcivil, have you opened by yourself or did you take it to htc? If you did by yourself, what did you do?
Related
Ok guys weird problem here. I was using my blueangel today, everything fine, went to turn it off using the power button and it didnt go off. Wifi was on so i thought it was just being slow like it sometimes is to turn off when wifi is on. However, sadly no.
Now it will not turn off using the power button. If i hold the button down then it will turn the backlight on and off as usual, also if i wait for it to turn itself off then the power button will turn it back on so i cant understand.
I have tried hard reset and even reinstall firmware and still the same is happening. Anyone have any ideas it just seems really weird that the other functions of the button seem to be working but just not the power off.
Please Help.
Thanks Guys.
I had the exact same problem, and all I can say is that it is better now - it just fixed itself randomly.
My advice until then is to set the self-turn off time to the minimum value, and wait the 30secs to turn it off.
How weird.
How strange, how long did it take until it started working again. Mine hasnt sprung back in to life yet, but then it has only been a day or two. Also did you try to fix the problem with hard resets like i did or did you just leave.
Thanks for responding.
Rob.
I tried a few hard resets to no avail. At around the same time (though they started independently) I also had a problem where only a few items would actually show up on my today screen, despite being enabled. At this time I was on holiday in tunisia, phone on flight mode the whole time to save battery since I couldnt get any coverage.
When I got home to the UK, I tried to see if luton airport had a wifi network. I didnt find anything, but mysteriously my two problems had fixed themselves over the course of the flight.
Very odd. I cant think of anything that would have trigerred the self-fix.
(For the record, I dont think it was the flight mode on/off switching, as I'm pretty sure I turned that on/off a few times while the problem was still prevalent).
Again, all I can say is leave it and hope.
Yeh mine's doing this. My power button actually broke off board a few months ago but got it fixed and I thought it had come off again but the only prob is switching screen on, if I hold it the backlight goes off
Hey guys, recently my tilt 2 has been having problems with the SOD and soft resetting would usually do the trick, however, today my tilt 2's screen just won't turn on. The device is on and even after soft resetting and taking the battery out and putting it back in, the screen still doesn't turn on. The phone still vibrates to indicate that it is being powered on or when it is being soft resetted, but the screen still remains blank. Any ideas on what is wrong and what I can try to fix this?
hadi8125 said:
Hey guys, recently my tilt 2 has been having problems with the SOD and soft resetting would usually do the trick, however, today my tilt 2's screen just won't turn on. The device is on and even after soft resetting and taking the battery out and putting it back in, the screen still doesn't turn on. The phone still vibrates to indicate that it is being powered on or when it is being soft resetted, but the screen still remains blank. Any ideas on what is wrong and what I can try to fix this?
Click to expand...
Click to collapse
Press the reset button while holding the volume down key. See if it boots into the tri-colored screen for the bootloader. If you can actually see that screen, then just flash a new ROM. If you can't, then do a warranty exchange.
the screen still doesn't turn on is it dead?? gahhh my first broken phone....
hadi8125 said:
the screen still doesn't turn on is it dead?? gahhh my first broken phone....
Click to expand...
Click to collapse
Yeah, your screen probably crapped out...like what happened recently to my HD2. It's like HTC wanted our phones to suddenly fail in October, 2011, for the new WP7 devices.
I just tried to call a friend, and then the screen has gone black. I could hear the voicemail recording, but cant do anything about it.
I've tried plugging it into the computer, charging it normally but nothing is working. I think there's been an issue with the proximity sensor at the top of the screen as there is a little red light on.
Is there anything I can do other than sending it back? Lord knows how long that will take and I havent backed up any of my phones data
dlau77 said:
I just tried to call a friend, and then the screen has gone black. I could hear the voicemail recording, but cant do anything about it.
I've tried plugging it into the computer, charging it normally but nothing is working. I think there's been an issue with the proximity sensor at the top of the screen as there is a little red light on.
Is there anything I can do other than sending it back? Lord knows how long that will take and I havent backed up any of my phones data
Click to expand...
Click to collapse
Try restarting it by holding the power button for ~10 secs
Pointlol said:
Try restarting it by holding the power button for ~10 secs
Click to expand...
Click to collapse
Or if that doesn't work hold down the power buton and the volume down button for..5-6 seconds or so.
hey thanks for the help guys, managed to fix it in the end
hi
getting replacement phone tomorrow so was just checking forum. anyway i had the same problem but it happened way too many times after making calls. ended up contacting my provider for a new phone.
as im under 28days they will exchange it at my doorstep so i dont have to send it back or not have a phone for a few hours.
btw do not know why this happens but not noticed it on the newer update.
Sol
The G3 just dropped down on the floor with the circle case. Then It was working some minutes apparently with no problem, until I myself turn the phone off and restart it. Then the device just didn't turn on. The only thing is that the screen is black and the led notification blinking green and blue
when i connect the charger, the red led blinks once and then disappears, then after 30 seconds the red led appears which apparently shows that the phone is charging the battery. Also When I connect the phone to the PC, a sound of connection is heard from PC but the PC doesn't complete the device recognition process as no new device is found.
I tried to make a hard reset, but nothing happens when I press the power and volume down keys. Tried some other tricks with the battery and the hard keys on the phone but no result at all, as the same story just repeats. Does anybody have a solution for the problem? This devise is the only android device I have
Help
Please Help :crying:
ashkaboos said:
The G3 just dropped down on the floor with the circle case. Then It was working some minutes apparently with no problem, until I myself turn the phone off and restart it. Then the device just didn't turn on. The only thing is that the screen is black and the led notification blinking green and blue
when i connect the charger, the red led blinks once and then disappears, then after 30 seconds the red led appears which apparently shows that the phone is charging the battery. Also When I connect the phone to the PC, a sound of connection is heard from PC but the PC doesn't complete the device recognition process as no new device is found.
I tried to make a hard reset, but nothing happens when I press the power and volume down keys. Tried some other tricks with the battery and the hard keys on the phone but no result at all, as the same story just repeats. Does anybody have a solution for the problem? This devise is the only android device I have
Click to expand...
Click to collapse
Did you do anything else after/during the time that the phone was off? And is there no possibility that you cracked the LCD digitizer? I mean it might sound strange but this is what I had with my old phone. I dropped it, nothing serious but then I put it in my pocket and upon taking it out I noticed the screen not turning on. As stated above, my digitizer was broken and multiple people told me that the digitizer had a small crack which I didn't notice, then when I put it in my pocket I put too much pressure on the digitizer cracking it. The LED-light did work though, and this sounds very similar so my advise going to the store and asking wether they know what the problem might be.
(Hopefully this was helpfull hehe)
ashkaboos said:
Please Help :crying:
Click to expand...
Click to collapse
If you Don't see the LG splash screen when pressing the power button it seems like a screen or digitizer problem for sure.
BUT;
after you try turning it "on" let it sit a few minutes and see if you can call your self or send a text to see if it makes noise vibrates etc. to confirm a screen problem.
OR
Also you can try putting it into download mode.
Battery pull (don't turn on)
plug USB into phone but not computer
Hold volume down AND then plug usb into computer
if this comes up to a pic of something on the phone it will be software related. to get out of this mode you can do a battery pull.
Remember to always read up on topics and things you are doing. There are guides here on XDA to help you out.
Hope you get your phone working
Neorpowa said:
Did you do anything else after/during the time that the phone was off? And is there no possibility that you cracked the LCD digitizer? I mean it might sound strange but this is what I had with my old phone. I dropped it, nothing serious but then I put it in my pocket and upon taking it out I noticed the screen not turning on. As stated above, my digitizer was broken and multiple people told me that the digitizer had a small crack which I didn't notice, then when I put it in my pocket I put too much pressure on the digitizer cracking it. The LED-light did work though, and this sounds very similar so my advise going to the store and asking wether they know what the problem might be.
(Hopefully this was helpfull hehe)
Click to expand...
Click to collapse
I didn't do anything special after/during the time the phone was off. I checked the screen very carefully under a lamp. No particular sign of crack. Thank you very much for sharing ur experience.:good:
Tweakecho said:
If you Don't see the LG splash screen when pressing the power button it seems like a screen or digitizer problem for sure.
BUT;
after you try turning it "on" let it sit a few minutes and see if you can call your self or send a text to see if it makes noise vibrates etc. to confirm a screen problem.
OR
Also you can try putting it into download mode.
Battery pull (don't turn on)
plug USB into phone but not computer
Hold volume down AND then plug usb into computer
if this comes up to a pic of something on the phone it will be software related. to get out of this mode you can do a battery pull.
Remember to always read up on topics and things you are doing. There are guides here on XDA to help you out.
Hope you get your phone working
Click to expand...
Click to collapse
I tried to put it into download mode, but no result at all as no connection could also be made between the phone and PC. Moreover, I tried to make a text/call, but nothing is received by the phone. Thank you very much for ur suggestions.
ashkaboos said:
I tried to put it into download mode, but no result at all as no connection could also be made between the phone and PC. Moreover, I tried to make a text/call, but nothing is received by the phone. Thank you very much for ur suggestions.
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Click to collapse
Seems like the drop damaged the memory and the phone can't reload it, you will have to bring it in
suljo94 said:
Seems like the drop damaged the memory and the phone can't reload it, you will have to bring it in
Click to expand...
Click to collapse
Yeah that's plausible ! I'd bring it in too
Hope you fix your phone fast
Yeah... Probably it's a hardware problem. Someone who checked the phone in order to fix it, said that the problem had been with the device board. Even though I was satisfied with the phone, I have found out that the G3 is a sensitive device, as the height of the table from which it dropped down wasn't too much. So always take care of your G3 phone.
Hi,
I dropped my phone yesterday in the water. I was able to turn it on but the volume button was messed up, so I put it in some rice overnight. Today, in the morning I tried to turn it on and it was stuck in the booting LG logo. I turn on safety mode and then turn it off to get it working again. It was working fine until afternoon. The phone screen went black but it is still working (i was listening to radio and it was still on when the screen went black) I took out the battery and put it in to try to turn it on. LED flashes, it is working but still black screen (I was able to accidentally dial voicemail). The phone also heat up with just the battery inside the phone. It heat up even more when it is "turned on". Is this a hardware issue? Does anyone know how to fix it? I tried the volume down + power, take out battery and reinsert. Nothing works... I know this is a long post, I really appreciate anyone that took the time to read it. Thank you.
kenneth62936 said:
Hi,
I dropped my phone yesterday in the water. I was able to turn it on but the volume button was messed up, so I put it in some rice overnight. Today, in the morning I tried to turn it on and it was stuck in the booting LG logo. I turn on safety mode and then turn it off to get it working again. It was working fine until afternoon. The phone screen went black but it is still working (i was listening to radio and it was still on when the screen went black) I took out the battery and put it in to try to turn it on. LED flashes, it is working but still black screen (I was able to accidentally dial voicemail). The phone also heat up with just the battery inside the phone. It heat up even more when it is "turned on". Is this a hardware issue? Does anyone know how to fix it? I tried the volume down + power, take out battery and reinsert. Nothing works... I know this is a long post, I really appreciate anyone that took the time to read it. Thank you.
Click to expand...
Click to collapse
Yeah, sounds like a hardware error. Not really much you can do except get a new phone. Sounds like it's sustained water damage, despite that you put it in rice.
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