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Hey all. I picked up a Verizon Galaxy Nexus last Friday and almost everything is going well so far. Almost.
I'm having major problems with using WiFi on my Gnex. Sitting upstairs in my living room the phone drops wifi constantly. It seriously can't seem to held the wifi for more than 10-20 seconds. The phone is constantly disconnecting and reconnecting.
I'm wondering if anyone else is having problems with wifi on their Gnex. I know the problem isn't with my router since my gnex is the only device that has done this. My Asus Transformer, Bionic, Atrix, and EVO all worked fine in the very same spot without EVER dropping wifi.
On a side note my Gnex also isn't getting 4G at my work though my Bionic did. No issues with 3G.
Sent from my Galaxy Nexus using XDA App
I just got my VZW Galaxy Nexus this last week and I've been experiencing signal issues. Often when check my phone, it will have no signal at all which can take some time to come on, and then its sometimes even longer before I get a data connection of any kind. I am in Lincoln, NE so I have 4G here which works great when it works. Is this a common problem with these phones? I rooted and installed CM9 that day I got it so I want to determine if I have bad hardware that needs to be exchanged or bad software that can be fixed. I found the 4.03 leaked radio on the boards here and flashed it, which has seemed to help some but I still have issues. What is everyone's experience with VZW and the GNex?
Common problem seems to be the complaint of a longer "connect to network" time, both on startup of the phone and if data is lost or switched down from 4G to 3G
The consensus seems to be that its a s/w issue that can be corrected.
Oddly enough, I was standing in the middle of our local shopping mall with no bars, yet did a Google search for "Verizon Wireless" (go figure, right?) and it came right up....no it wasnt cached. Just shows that our bar readings may be inaccurate, so who knows what else might be inaccurate. I also had my phone right next to a demo GNex at the Verizon store, and the demo was showing 2 or 3 bars of 3G, while mine had 1 bar of 4G......so which is better, 1 bar of 4G or 3 bars of 3G? Judging from app download speeds, Id rather have 1 bar of 4G anyday.
I have seen some comments about the bars in the status being in accurate, however when mine has no bars it seems to be that way. I am unable to use the internet, text or call which is an issue for me.
I also should note that I use JuiceDefender to control my data connection. While this should have no bearing on my phone/text connection, I am wondering if it may have some affect on the 4G connection even after I have the screen on for a bit.
I have 4g disabled and haven't had any issues. I'd try disabling it, restart and see if it happens again. Make sure its still disabled after restart.
I've been having big time issues with mine. Lots of time I go to pick up my phone and it has service, decent service, but won't connect to data. Once I'm connected it is not an issue but if I'm on wifi at home, and turn it off, it just doesn't want to connect unless I reboot.
Rooted and tried a new radio. A little better but still has been doing some weird things.
shoman24v said:
I've been having big time issues with mine. Lots of time I go to pick up my phone and it has service, decent service, but won't connect to data. Once I'm connected it is not an issue but if I'm on wifi at home, and turn it off, it just doesn't want to connect unless I reboot.
Rooted and tried a new radio. A little better but still has been doing some weird things.
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How long have you had yours? My biggest question that I'm trying to answer right now is if I have subpar hardware. Since the phone is only a week old I know I could return it to stock and easily get VZW to give me a new one. This may not be the case two months from now however.
jst07 said:
How long have you had yours? My biggest question that I'm trying to answer right now is if I have subpar hardware. Since the phone is only a week old I know I could return it to stock and easily get VZW to give me a new one. This may not be the case two months from now however.
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Click to collapse
I've had it since it's been released. The newer leaked radio is better, but it also does weird things too. I don't know if this is because I'm in a 4G town or what.
I don't get 4G where I live, but my buddies with a Bionic and Rezound do here at my house, albeit it's very sketchy for them.
Thing is, I'll have good 3G signal if I'm driving, but for some reason (at least with the original radio) it wouldn't connect. Still testing.
So far the newer radio has been better, but hasn't fixed my issue.
at my house it sucks a few blocks down or anywhere else its rock solid so i just wifi at home better for battery anyway
I hit dead zones where i really shouldnt be. Downgraded from 4.03 to 4.02 and the jury is still out. Might be overall software issue like OP said.
shoman24v said:
I've had it since it's been released. The newer leaked radio is better, but it also does weird things too. I don't know if this is because I'm in a 4G town or what.
I don't get 4G where I live, but my buddies with a Bionic and Rezound do here at my house, albeit it's very sketchy for them.
Thing is, I'll have good 3G signal if I'm driving, but for some reason (at least with the original radio) it wouldn't connect. Still testing.
So far the newer radio has been better, but hasn't fixed my issue.
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Sorry to hear you're having the same problem, but I am glad to hear this sounds like a correctable software issue and not isolated bad hardware. Hopefully VZW will make some improvements to their LTE network and get some radio updates for us soon. I'm in the same boat as you, the 4.03 leaked update was a definite improvement, but a far cry from being a total fix.
As for when my data connection is working...holy hell is LTE fast. I'm clocking it in at 12-16Mb/s, which is killing even my home cable connection. I was confused as to why something seemed slower when I was at home using wifi. I disabled my wifi altogether since I'm lucky enough to have an unlimited data plan still.
Big issue
I have replaced three verizon Galaxy nexus's....all of which, each day i switched...i was either on the phone with a tech dude or (2 of them) one on one at the verizon corporate store.
All of them confirmed that there is a reception issue.
I reside on long island...specifically in the nassau area...4 towers around me..its HEAVILY 4g and 3g...3g is lower than 1mb...i actually never reached 1mb.
ever rep said its 'odd' and 'seems wrong'
now i love this phone...the one i have now..no different then the others..and unfortunately im waiting for the one i mailed to reach them ..to switch yet again.
the problem is..idk if i can handle this issue (4g drops to 3g and has to manually move back which takes forever..and very very slow pick up on any of them)
i want to believe this can be solved by a radio update..but judging by the insane amount of tries i have (every type on every version 4.0.1, 4.0.2 and 4.0.3 with kk6..there is no improvement,
im praying its a software..im waiting..and i have a feeling come january 15th...when everyone who has the phone is officially locked in it and loses the worry free exchange..is when verizon or samsung will actually admit whatever problem this is.
what kills me is i left tmobile for this (7+years) all nexus's ,,all unreal connections with free tethering and $65 a month (tax included)...my wife took my plan...and i took hers (she is grandfathered into unlimited data)
Now she has a sgs2...clocking in at 12mbs at home..ON AVERAGE...with fasstt radio switching...mine is unbelievably unstable sometimes can hit that but averages at 6-8. and in this house my wife got amazing connections on her previous 4g phone. very odd stuff, hers to the 4th one being the lucky one!
go figure!
I really wish this phone was more reliable with its signal, and hopefully VZW will get it taken care of. I'm debating about calling in to talk to a tech, but I'm not sure if I even want to because I don't expect anything to be done, and I don't want to swap phones for another one with the same issue. At the same time, I think I'd rather have this phone with some issues over the Rezound or Razr (once you go ICS, you can never go back)
This JUST started yesterday...
So, yesterday at work I noticed I had no data...so I did the typical restart...still no data...I shrugged it off and went on my way. As I was driving I had data again. I use wifi at home, so when I got home I didnt notice any issues and honestly kinda forgot about it. Well on my way back to work this morning I looked at my phone...had full 4g service...all seemed well. Then I got to my office...
Now let me explain I DO have 4g in this area but honestly...its only a solid 4g outside. Its not the greatest indoors. Well in my office I only get 4g if I'm standing at the window or one "sweet" spot at my desk. So 99% of the time I'm in 3g. Well to make a long story short my 3g antenna seems to be borked. I can pull 4g fine...on lunch today I was in 4g and it was working great. However, when I'm in 3g I get zero data...my phone doesnt work in 3g only 4g.
I called verizon and they just decided to send me a new phone...
I have rooted my phone and I have put the newest radio on. That was awhile ago though. Tonight I'm going to try flashing a different radio but has anyone else had this problem?
Again I get NO 3g service only 4g. In an area where 4g is spotty thats NOT good.
Thanks!
Yes, I had the same issue. The first Nexus I had gave me spotty 4G service and never went to 3G in the couple of weeks I had it. Amazon sent me a replacement which is rock-solid. I get solid 4G coverage where I should (my wife and several coworkers have LTE phones so I know where I should) and when I don't have that 3G kicks right in.
I think you should definitely expected better results with a replacement. Good luck.
I had chosen to use 3G over 4G to save battery life. After about a week with the phone I began to notice that I can hardly ever get 3G reception any more, even though 4G reception has always been excellent. I don't think it is a problem with the phone, but rather Verizon tinkering with its network.
I was having the same problem all day today.
I switch the phone to CDMA during the day and use the office's WiFi for data. However, I noticed today as I dropped my daughter off at school after lunch that I had voice only and no data. Her school is the first tower north of my office that doesn't have an LTE radio, so I normally just get 3G.
Not today.
I drove back to the office and I was able to get data through the LTE radio, but the data connection would go dead as soon as I switched to CDMA. I thought there might be something wrong with the CDMA tower, but two of my co-workers had Thunderbolts set to CDMA only and they were having no problems getting data connections.
I talked with tech support for a good couple hours this afternoon and they had nothing for me. Eventually I flashed the leaked 4.0.3 radios and CDMA magically started working again.
Did the new radios fixed the problem, or is it just a coincidence?
Hmmm...
I have been having the same issue since yesterday. Verizon said there is no outages in the area. I had no data all the way home from CT to NY and finally when I got home at night 4G worked. 4G was working in and out on my way in so I forced CDMA to see if that worked and I have been unable to get anything since. I have a new SIM coming today, but somehow I do not think that will solve the issue.
I've noticed this too. I was turning my LTE off thinking it would use 3g, but I'm noticing now that many times I either have 4g or no data at all.
Sent from my Galaxy Nexus using Tapatalk
I'm having the exact same problems and registered here to see what the resolution is. I'm apprehensive to root as I am still within the 15 day return window and quite frankly for 300$ I think this is total BS. Never had a dropped call, missed or unsent text on the 3g network on my old Dinc and I've lived in the same place for 2 years.
OP- could you keep this updated on how your new device works out?
same exact thing happened to me. I'm already on my second nexus and I didn't want a refurb or to lose root. So I flash android revolution hd , used tb to delete all my apps, and hid all signs of root including deleting su. I took it to Verizon and they gave me a new sim card. It was OK for about a day then started acting up again. So I called them from my wife's phone and they had to reset my number to the network and its been fine since
Sent from my Galaxy Nexus using XDA App
justin94 said:
same exact thing happened to me. I'm already on my second nexus and I didn't want a refurb or to lose root. So I flash android revolution hd , used tb to delete all my apps, and hid all signs of root including deleting su. I took it to Verizon and they gave me a new sim card. It was OK for about a day then started acting up again. So I called them from my wife's phone and they had to reset my number to the network and its been fine since
Sent from my Galaxy Nexus using XDA App
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What do you mean by reset your number to your network? Never heard that term before
I'm not exactly sure, some techs don't know about it. When I had my charge it had no data. So they reset my number and phone to the network and I immediately got data back
Sent from my Galaxy Nexus using XDA App
Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
Yes I was having the same problem with my galaxy nexus I received on Friday...it would not connect to the data network and would show an error code 600 when I tried to update the profile or prl. Tech support deemed it defective so I sent it back and am waiting for another device.
I have been roaming a lot with my nexus s 4g here in the tri state area
Sent from my Nexus S 4G using Tapatalk 2
Same here no 3g data at all. Waiting for a replacement!
I had exact same issue with my pre-ordered nexus. Got it on Friday and it never had a 3G connection... well there was a couple of times it came on then went away when I tried using the web.
I talked with 3 different tech support agents for over 2 hours combined and they couldn't get it going. Even went to a sprint repair store on Saturday and they couldn't do anything. Finally, I called sales and they sent out a replacement. Got that in today and it works fine.
for what it's worth, my texts wouldn't go out here today via 3g... i'm in NYC and still using my epic
My been working fine so far, phone works great make sure you got CDMA radio only on , I was messing with that and for some reason 3G didn't work till I changed it back
I got my 3g data to work for 15 mins. Now its gone again. Damn Sprint!
I am having horrible data speeds thinking about taking it back. I love the phone other than the data speeds.
And that tower you see, it is a Sprint tower.
I received my gnex earlier today and have experienced the same error.
I'll see 3g appear for a minute... then its gone.
There for a bit.. then GONE
a hour with a tech on the phone. he put in a network ticket saying it wasn't related to my device
but something going on with the network.
i'm considering ESN swapping back to my epic 4g.
I'm so glad I don't have this problem on mine. I just got it today and it's working great so far. My boss bought a Verizon GNex a couple of weeks ago and had this very same issue. He took it back and got the RAZR Maxx. I don't blame him since I watched his Nexus' data go in and out every minute or so. It's a great phone if it works properly. Wish you all luck with getting the problem resolved.
Sent from my Galaxy Nexus using xda premium
Those in this thread with this issue. please count yourselves in my poll.
http://forum.xda-developers.com/showthread.php?t=1618335
there are like 9 pages of people with this issue on sprint's forums.
Yes just do *#*#72786#*#*
Enter your msl
press back arrow
wait...... it will reboot....
wait till it does hands free on its own
IT WORKS TRUST ME!
NO MORE REPLACEMENTS PLEASE!
scoobdude said:
Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
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I bought a new GNex last week and immediately ran into bad connectivity issues when preferred network mode is set to LTE/CDMA. Basically no signal all (3G or 4G), even though I live in downtown Boston where there should be 4G. When I switch my preferred network mode from LTE/CDMA to CDMA, the 3G network works fine with no connectivity issues.
On the phone, Verizon told me that a software patch in May will fix the issue. A staffer at the Verizon store told me that I could already find the patch online and that it would solve the problem... I assumed he was talking about 4.0.4. I flashed 4.0.4 yesterday fully expecting it to solve my LTE connectivity problems but ..... no luck. I still get no signal using the LTE/CDMA setting. I can't even make or receive calls unless I switch back to CDMA.
Do I have a hardware issue? Are other people having the same problem? Should I trust Verizon and hope that the 4.0.5 OTA update fixes the problem? Is there anything I can do about it now?
I am in the same boat as you. Just got a replacement from Verizon but it had a horrible purple tint to the screen so its going back. Didn't even get to see if its better at 4g. I think its a hardware problem as I've read that some people were able to get a replacement phone that actually works.
Sent from my Galaxy Nexus using XDA
My problem is similar. I can get 4G and use it sometimes but after a short time of data usage all my data is cut off until I reboot the phone. No calls, no nothing. I logged a ticket last night and will be calling back today for an exchange.
edit:
I stopped into the VZW store after calling customer care and getting everything all setup. They swapped out my gnex for a new one and so far my experience has been positive. I'm seeing improved signal everywhere and last night the phone didn't drop connectivity once or even get warm. The old phone would get hot to the touch in the upper left of the screen, the new one stayed cool throughout 30 app downloads with 2 bars 4g. Here's to hoping my problem is solved.
I'm getting a similar issue with connectivity dropping ice had this phone for three weeks and the signal drops terribly. At my house because I live on a mountain by a Penn state campus I know there isn't much in the way of signal because of the distance from the towers without interference. But even with being in other areas with 4g I still run into the signal dropping...I thought it was just me so it's good too know I'm not the only one having issues
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