[Q] No wifi signal - Desire HD Q&A, Help & Troubleshooting

Just come back from a holiday abroad where I used my DHD for wifi use whilst in airplane mode. Since returning home my phone can't pick up my home wifi signal. The router is working correctly as I can connect using both a PC and laptop however the phone doesn't register a signal. I have restarted my phone, forgotten the saved wifi connections, reset the router and still nothing
Any suggestions or further info you need??

does your phone find your router when you go into wifi settings and click scan?
matt

matthew33 said:
does your phone find your router when you go into wifi settings and click scan?
matt
Click to expand...
Click to collapse
No doesn't find any signal. No settings should have changed whilst I was away.

Go to WiFi settings and use the static IP and see if it works.

A bump with a little more info.
Still nothing with wifi at home. But tried my phone at the office of my new job and low and behold managed to pick up a few wireless signals. Although didnt have time to try connect to them.

Did you install any app that may conflict with WiFi?

Not that i'm aware of but is there a way to check dates installed?

Lawpf2001 said:
Not that i'm aware of but is there a way to check dates installed?
Click to expand...
Click to collapse
Not that I know...backup data and do a factory reset to see if it helps...
Sent from my HTC_Flyer_P512_NA using xda app-developers app

Related

[SOLVED] WiFi not working properly? 3G/4G stays on due "My Account" App

So when i am home i have my WiFi on, which means my 4g is off. Now when the WiFi is on, i can not receive or send pictures. Also cant use the web or do anything like that but just send and receive text/calls.. and reason to this? maybe i have certain settings on that i don't know about? If i remember right, my wifi worked properly a few days ago.. but i cant remember exaclty. Help please? Thanks
no one knows?
Power cycle your router?
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Same issue!
kenvan19 said:
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Click to expand...
Click to collapse
I am having the same issue. I have to go into airplane mode, then turn on wifi to actually be able to use it... otherwise seems to default to mobile radio...
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
That does work but its a frustrating step lol
Sent from my Hercules with xda Premium.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
yes, does seem to work, but agree it's frustrating.... Hope they fix this soon.
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Originally Posted by paprcut View Post
Here are a couple of things that really helped my battery life:
- Install Llama and launch it
- Add an event called WiFi
-- Add condition: WiFi Connected (any network)
-- Add action: WiFi Sleep Policy (never sleep)
-- Add action: Toggle Mobile Data (off)
- Add another event called WiFi Disconnected
-- Add condition: WiFi Disconnected (any network)
-- Add action: WiFi Sleep Policy (sleeps when screen turns off)
-- Add action: Toggle Mobile Data (on)
Click to expand...
Click to collapse
Try freezing "my account". It toggles data even with WiFi is on. Try it and let me know.
Brotha Noompsey said:
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Click to expand...
Click to collapse
Actually saw this tread and had Llama installed with these 2 profiles added and was till getting this issue... Going to try Freezing My Account to see if that helps... I know it helped with my wifi issues on my G2x.
Update: Nothing seems to work now. Can't have Wifi and cell radio on at the same time... can get calls but nothing else...
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Splaktar said:
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Click to expand...
Click to collapse
I notice the same issue and I also toggle wifi on and off to get it to work back again.
Sent from my SGH-T989 using xda premium
Same here. I have to toggle wifi on/off and sometimes reconnect through wifi settings to get it back.
Sent from my SGH-T989 using XDA App
Same here. It's really annoying
Sent from my SGH-T989 using Tapatalk
Medikay said:
Recently I have noticed that the wifi on my phone stops working randomly...even though it says it's connected. Usually I can solve this problem by rebooting; should I return the device?
Click to expand...
Click to collapse
Yes, either return or warranty exchange for a new one, I have not noticed this issue with my device at all.
I've been having the same issue and it definitely causes excessive battery drain. Sometimes toggling wifi off then on works. Other times it requires toggling mobile data off then on.
I had it happen just now and tried freezing 'my account' in titanium backup as suggested and my 4g indicator immediately turned off. Sweet! It seems that 'my account' is the culprit!
Edit: I really wish this topic wasn't merged...I think there were a couple 'wifi problem' threads talking about different issues. To clarify, my problem was that while on wifi my 4G indicator would sometimes turn on and consume more battery and (sometimes) force all data to use 4G instead of wifi. Really annoying!
Sent from my SGH-T989 using xda premium
[Q] WiFi not working properly? 3G/4G stays on
My mobile data doesn't always turn off when wifi is on. Any ideas?
same here ,dont know what that is
Bump.........

[Q] Ready to throw my GN against the wall. Wifi wont stay on!

Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
TheBishopOfSoho said:
Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
Click to expand...
Click to collapse
What rom?What settings in phone wifi?
Both Stock rom, with and without the volume fix, and Modaco MCR4. Wifi settings are set as WIFI on even during sleep.
Is there some settings Im missing somewhere other than in Settings > Wireless & Netowrks > Wifi ??
TheBishopOfSoho said:
Both Stock rom, with and without the volume fix, and Modaco MCR4. Wifi settings are set as WIFI on even during sleep.
Is there some settings Im missing somewhere other than in Settings > Wireless & Netowrks > Wifi ??
Click to expand...
Click to collapse
Nope these are the settings.The strange thing for me is that your wifi turns off automatically
Try going to advanced WIFI settings and disable 'Avoid poor connections'
bongadadu said:
Try going to advanced WIFI settings and disable 'Avoid poor connections'
Click to expand...
Click to collapse
Exactly.This is what i prepared to post.Give it a try
Sent from my Galaxy Nexus using Tapatalk
afilopou said:
Exactly.This is what i prepared to post.Give it a try
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Yep. Try that. Only thing I can think of. My wifi was flaky with that setting on even 4 from my router. If that doesn't solve are you using any kind of task managing àpp?
Sent from my Galaxy Nexus using xda premium
TheBishopOfSoho said:
Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
Click to expand...
Click to collapse
I have posted this in other people's threads in regards to poor wifi reception. I recently purchased a 9250 through bell canada and have the same problem.
I have turned off the 'avoid poor connections' as well. It turns on and off on its own and can't get through a download of more then 5MB on wifi.
It will also reconnect on its own if I have left wifi turned on. I would say while WIFI is turned on I may actually be connected 30% of the time. This is 90% in 2 feet away from a router.
I'm having the same issue (wifi turning itself off) - noticed it the other day and just assume I'd caught the wi-fi button (I use extended controls). Happened again this morning and also just now as I got home.
I've not modded anything on my Nexus (4.0.1) - avoid poor connections has been disabled for a while.
I may test the theory, but betweek home and work is a wifi enabled bus journey, I never use it but it always tells me there's a wifi available. I might turn wifi notification off and see it if turns itself off before I get to work in the morning...
Left home with wifi on... Got to work and wifi was off? Wtf?
Could it be extended controls?
Sent from my Galaxy Nexus using xda premium
TheBishopOfSoho said:
Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
Click to expand...
Click to collapse
You are not the only one, it's happening to me in exactly the same scenario. Oddly enough it hasn't happened today.
i cant make out of your post thast the wifi on/off button turns of? or just the connection to the wifi adres?
i dont know about any sleep or auto turn of policy's as i didnt try it(i always turn off my wifi when travling)
but if its the last thing.
than the problem might not even be the GN.?
but the router it self.
even computer's and laptopt can have problems when the password is too long,or to different(hard characters like :';/.m,[email protected]#$%^&**(() ][ )
it might also be the MHZ setting,as the 20MHZ has wider range but can be disorted by machines like microwaves.
but the 40MHZ has lower range but wouldnt be disorted.
as there is also the channel option thats has been set wrong/or the pasword encryption. or any other router conflicting with the router you want to connect.
it might also be the router not liking your GN.(as my spica doesnt conect to my router at home,but all my other devices do.my router doesnt want to give a IP to my spica.)
It just happened to me again now, left the office whilst wifi was on and connected. Grabbed some lunch and returned (about 20 mins) and now my wifi button is set to off and I need to set it back to on.
s4vva said:
It just happened to me again now, left the office whilst wifi was on and connected. Grabbed some lunch and returned (about 20 mins) and now my wifi button is set to off and I need to set it back to on.
Click to expand...
Click to collapse
Are there any policiys or settings for auto off?
you might also want to look into the power setting's,might be a power save feature.
And you are running stock? or??
ghost010 said:
Are there any policiys or settings for auto off?
you might also want to look into the power setting's,might be a power save feature.
And you are running stock? or??
Click to expand...
Click to collapse
Can't see any policy settings or any power save features. Running stock.
somehow I have fixed it. Problem is I don't know how.
Here is what I did in case anyone else needs help;
*From the 'My Vodafone' app, select wi-fi finder, in settings untick 'Enable BT Openzone'
*Settings, wi-fi, advanced, untick 'Network Notification', untick 'Avoid poor connections'
Not sure which of the above actually fixes it but my Wi-Fi has been on for about 1 1/2 days now.
Have you or when did you upgrade to 4.0.2? As the changelog mentions a wifi fixed. Only upgraded this morning so won't see if it has worked until I get home...
Sent from my Galaxy Nexus using xda premium
So I am still having this problem since day one. I have travelled through 3 countries and multiple cities and tried to use WIFI in at least 20+ different instances and the problem is the same.
It connects right away (really quickly actually) will stay connected for a bit then eventually loses connection.
I can't download any of the big packages for the games and so I can't play them. I won't use my data connection for anything over 100mb.
I got a message for an update yesterday. Updated the phone but I see no difference in the Android version number.
Anything happening with this?
I thought the update i was downloading was 4.0.2 but i guess it wasn't.
I am familar with updating and flashing from the galaxy s. But I want to use the phone completely stock for while.
I have just returned my nexus for a replacement. Lets see how it goes.
So far I have had the power shut off once while toggling the wifi widget (never happened on my other phone). And the wifi has disconnected twice. I have just done the update (not 4.0.2) and it seems to work a little better.
Called samsung yesterday after getting the replacement phone when it had the same issue (just as a reminder I have tried it on numerous routers/ap's) and they said they hadn't heard of the issue.
I said I was just calling to provide some feedback. They told me to return the phone yet again. I obviously believe I don't have a problem with the hardware at all. I figured if store let me return it, then why not.
Anyway onto my 3rd one today and the exact same problem.
I think that even though I am turning off "Avoid Poor Connections" it isn't actually turning that 'feature' off. Every so often and only if your watching the wifi settings it will say that it disconnected the wifi connection due to low signal.
Mind you all of this is 1' from my router while sitting at my computer. My galaxy S is sitting beside me and has maintained a wireless link to the router the entire time.

One X thinks it is connected to WiFi when no longer in range

I've noticed of late that my One X thinks that my home WiFi is still in range, and that it's connected, even when I am not at home. To get mobile data to work I have to turn WiFi off and back on again to make it work properly.
Anyone experiencing the same?
OliverHaslam said:
I've noticed of late that my One X thinks that my home WiFi is still in range, and that it's connected, even when I am not at home. To get mobile data to work I have to turn WiFi off and back on again to make it work properly.
Anyone experiencing the same?
Click to expand...
Click to collapse
Nah, there is an option for disconnecting the wifi if there is no good connection.
also there are wifi fixing tools in the market, switching between aps etc.
also there are tools for switching to 3G if WiFi is under some threshold.
Unfortunately you must search and test. Did my fair share of that.
Also check out that option in the settings if you have it checked.
PAGOT said:
Nah, there is an option for disconnecting the wifi if there is no good connection.
also there are wifi fixing tools in the market, switching between aps etc.
also there are tools for switching to 3G if WiFi is under some threshold.
Unfortunately you must search and test. Did my fair share of that.
Also check out that option in the settings if you have it checked.
Click to expand...
Click to collapse
Regardless of that setting, it should know that the Wi-Fi it was connected to is no longer there.
OliverHaslam said:
Regardless of that setting, it should know that the Wi-Fi it was connected to is no longer there.
Click to expand...
Click to collapse
Okay and? Are you completely stock. And you tried already factory reset, and this happens with every AP on the latest sw ?
Then you could try to return it for repairs?
Sent from my HTC One X using Tapatalk 2

WIFI connection issue

I am unable to connect to my WIFI at home, I have tried everything I can think of, which is quite a bit. All I get is obtaining IP loop and then says poor signal and quits trying, (I have tried sitting right next to the router) My router shows that DHCP has handed the phone an IP, but the phone does not seem to take.
Tried adding a network manually
Tried advanced settings, and giving a static IP address, I can get it to show its connected but can not get any internet, data etc.
Tried the *#0011#
Tried a master reset, and tried to connect to wifi before installing anything.
I am at a loss, would not be a big deal but the 4G at home is sketchy, cuts in and out a bunch, plus for what I paid for the phone the wifi should at least work.
Tmobile tech support is not much help, neither is Samsungs.
Any help is appreciated!
boncvibe said:
I am unable to connect to my WIFI at home, I have tried everything I can think of, which is quite a bit. All I get is obtaining IP loop and then says poor signal and quits trying, (I have tried sitting right next to the router) My router shows that DHCP has handed the phone an IP, but the phone does not seem to take.
Tried adding a network manually
Tried advanced settings, and giving a static IP address, I can get it to show its connected but can not get any internet, data etc.
Tried the *#0011#
Tried a master reset, and tried to connect to wifi before installing anything.
I am at a loss, would not be a big deal but the 4G at home is sketchy, cuts in and out a bunch, plus for what I paid for the phone the wifi should at least work.
Tmobile tech support is not much help, neither is Samsungs.
Any help is appreciated!
Click to expand...
Click to collapse
Does your phone's wifi work on other networks? (Coffee shop, neighbor's, etc..)
What type of authentication is your router using? Try disabling authentication and see if it works.
What model is your router? Does it have up to date firmware?
vinvam said:
Does your phone's wifi work on other networks? (Coffee shop, neighbor's, etc..)
What type of authentication is your router using? Try disabling authentication and see if it works.
What model is your router? Does it have up to date firmware?
Click to expand...
Click to collapse
Yes it connects to my work wifi.
WPA/WPA2
Its a Belkin router, not sure of the model off the top of my head, I know its somewhat newer cause it has the N protocol.
I would really suspect the router if I did not have other devices that work fine on the network, 2 kindle fires, 3 laptops, 1 S,Captive, Wii, and Xbox, and my Vibrant worked fine till I got this phone. Not everything is on at the same time, but I am sure that would not matter cause I have never had an issue when it all was connected at the same time.
Have you flashed a kernel lately? I have issues connecting to my router flashing some kernels. Just a thought.
Sent from my SGH-T999 using xda premium
Or if you are on a custom rom, reflash the same rom again.
Sent from my SGH-T999 using xda app-developers app
same issue
I have the same issue, but my Wifi wont connect to any network and actually show throughput if I set the wifi power **** to off with the *#0011# menu.
I was stuck on stock roms because akop based (cmx) dont have that service menu.
I recently flashed to Uvalh2 stock rooted and the wifi works as it should for the 1st time ever. I flashed back to ulvem and it needs the 0011 **** again...
my home router is also a belkin with b/g/n, but my wifi never worked anywhere without the menu trick;
ANY help to troubleshoot if this is radio/kernel/rom based or what setting the menu changes so we can possibly set it manually in terminal..
thanks for this thread
Best I can think of real quick is to try different kernels and modems. (Check out the Modem Flasher in dev, makes it really easy)
Sent from my SGH-T999 using xda app-developers app
Just hate the fact I have to try other kernels and modems after paying an arm and a leg for this phone, should not have to.
And seeing I have never done that before it makes me heisatate even more, I am sure I can do it, just that whole what it.
I just dont get why if I give the phone a static IP then it will connect, but can not move data, I went to the *#0011# and was able to ping the router and laptop on the network etc. I am at a loss
Anyone have any other suggestions on this issue???
You're on the stock 4.0.4?
psykhotic said:
You're on the stock 4.0.4?
Click to expand...
Click to collapse
Yes I'm on 4.0.4 no root or anything.
Baseband ver. UVLH2
Anyone out there have any more Ideas? I was hoping JB might have fixed it, but it did not.

[Q] Another weird SIII Wifi problem

Hey All, there are a lot of threads and various internet discussions for various SIII wifi problems, but I have yet to find anything that addresses my current issue:
My phone detects wifi networks that it has not connected to before, but once I have successfully connected to a wifi network and subsequently lost that connection, I can never see that wifi network again. I have tried it with a couple different networks, including a wifi hotspot created by my iphone, and it always happens. My wifi will still show networks that I have not connected to.
Any help would be greatly appreciated.
The phone is not rooted and is using the stock Rogers firmware.
Thanks!
TheAppleChrist said:
Hey All, there are a lot of threads and various internet discussions for various SIII wifi problems, but I have yet to find anything that addresses my current issue:
My phone detects wifi networks that it has not connected to before, but once I have successfully connected to a wifi network and subsequently lost that connection, I can never see that wifi network again. I have tried it with a couple different networks, including a wifi hotspot created by my iphone, and it always happens. My wifi will still show networks that I have not connected to.
Any help would be greatly appreciated.
The phone is not rooted and is using the stock Rogers firmware.
Thanks!
Click to expand...
Click to collapse
has this always been happening or did this come about after your last OTA firmware update?
xBeerdroiDx said:
has this always been happening or did this come about after your last OTA firmware update?
Click to expand...
Click to collapse
This hasn't always been happening... I have had the phone for a few weeks now and it started after I arrived at my company apartment in Spain last week.
TheAppleChrist said:
This hasn't always been happening... I have had the phone for a few weeks now and it started after I arrived at my company apartment in Spain last week.
Click to expand...
Click to collapse
is your phone rooted?
if so try clear data/cache for wifi and see if it works again
pcshano said:
is your phone rooted?
if so try clear data/cache for wifi and see if it works again
Click to expand...
Click to collapse
Not rooted. I would rather not root it.
TheAppleChrist said:
Not rooted. I would rather not root it.
Click to expand...
Click to collapse
your S3 might have wifi power save on
try this
1. Open up the Galaxy*S3*phone dialer
2. Dial *#0011# to enter service mode
3. Press the menu button and select “WiFi”
4. You should see that the “WiFi Power Save Mode” button is “ON”
5. Press it to turn power save “OFF”
Click to expand...
Click to collapse
if it doesn't work, try factory reset (also wipe cache and data)
pcshano said:
your S3 might have wifi power save on
try this
if it doesn't work, try factory reset (also wipe cache and data)
Click to expand...
Click to collapse
I did all that.... Same result.
Got everyone thinking now eh?
TheAppleChrist said:
I did all that.... Same result.
Got everyone thinking now eh?
Click to expand...
Click to collapse
My guess: The router is the problem. Or the router's settings. Not your phone itself.
You can test your Wifi by either connecting to another router or to someone's wifi tethering.
TheAppleChrist said:
I did all that.... Same result.
Got everyone thinking now eh?
Click to expand...
Click to collapse
I get this problem on various devices occasionally. Sometimes it helps when I remove the network from memory and reconnect to it.
Ie. Click "Forget this network" and then rejoin it. Doesn't always help though.
You can unplug the router for few seconds then plug it back in to see if that works.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Categories

Resources