[Q] Problem with 3G, is my desire broken? - Desire Q&A, Help & Troubleshooting

I have a specific problem with 3g conection in two manners:
with sense rom (any sense) the 3g work well, but when my phone enter in deep sleep and later unlock normal, the 3g conection get los (3g/h letters disappear) and a few second later the 3g come back and work very well except when enter in deep sleep and unlock again
with any other type of rom like CM is the same issue but the conection get lost ramdonly and when is stable and i request data conection (like enter in the store and start to load images) the conection lost, some time the conection come some late...
I use the lasted Radio(5.11.05.23), the stock radio(5.11.05.27) and to much types of ril and get ever the same problem...
My carries is DIGITEL from venezuela, Operator Code: 734-02... and idk how solve this, please help, my desire only have a week with me

Today i test all radios and still getting the same result... nobody can help?

Doubt it's a problem with your phone, probably an issue with your operator and the coverage you're getting where you live. Try a different SIM and see if you still get the same problem.

bortak said:
Doubt it's a problem with your phone, probably an issue with your operator and the coverage you're getting where you live. Try a different SIM and see if you still get the same problem.
Click to expand...
Click to collapse
any other phone work very well with my carrier 3g, and idk why is diferent issue with diferent roms, are any way to config the conection?

Hmm not that I know of, having tried different ROMs would probably mean different VPN settings too..
Btw latest radio is 5.17... don't know if you made a typo or haven't tried it..?

Related

Can't turn Desire on from standby

Hey.
I have a big problem with my desire. The phone is fully working, but when it goes into standby, and I try to turn it on using the "power button" at the top, the keys light up, but nothing comes on the screen It just doesn't turn on again.
Any ideas? Thanks!
In the general section on the desire forum there is a topic related to defective proximity sensor. i,m a new forum-user so i can't make a link yet
Thanks for the help so far, but couldn't find anything that solved my problem :/ Have to restart the phone every time it goes into standby
Like many others, I am also experiencing this standby-of-death (SOD) problem: the lights in the buttons under the screen turn on, but the screen itself stays black. I have found out that it has to do with switching from 3G to 2G networks: the problem occurs after I have been at places where there is no 3G signal, but only 2G. For example, after a car trip or when going into the basement.
A workaround for this problem, is to type the code *#*#4636#*#* in the dialer. You will then end up in a hidden menu. By choosing "Phone information" (first item) and then scrolling down in the next screen, you can change the "Preferred network type". By default, it was set to "WCDMA preferred" on my phone. After I changed this setting to "WCDMA only" (so, 3G only), I have not seen the SOD issue anymore (for 4 weeks now, before it happened almost daily).
A disadvantage of this workaround is that the phone will never use 2G anymore. So, when you are at a place where there is no 3G signal, you will be disconnected (i.e. you cannot receive phone calls). As an alternative, I have now reverted the setting to the original value ("WCDMA preferred") and I have installed an older radio image (version 32.44.00.32U_5.09.05.30_2), which is considered to be more stable by many people. I'll test and see whether the problem reoccurs. If the problem stays away, it is apparently a software (radio image) issue. If not, it must be a hardware issue.
Anyway, if anyone has additional information about the root cause of this standby issue, please let me know!
Stamgastje said:
Like many others, I am also experiencing this standby-of-death (SOD) problem: the lights in the buttons under the screen turn on, but the screen itself stays black. I have found out that it has to do with switching from 3G to 2G networks: the problem occurs after I have been at places where there is no 3G signal, but only 2G. For example, after a car trip or when going into the basement.
A workaround for this problem, is to type the code *#*#4636#*#* in the dialer. You will then end up in a hidden menu. By choosing "Phone information" (first item) and then scrolling down in the next screen, you can change the "Preferred network type". By default, it was set to "WCDMA preferred" on my phone. After I changed this setting to "WCDMA only" (so, 3G only), I have not seen the SOD issue anymore (for 4 weeks now, before it happened almost daily).
A disadvantage of this workaround is that the phone will never use 2G anymore. So, when you are at a place where there is no 3G signal, you will be disconnected (i.e. you cannot receive phone calls). As an alternative, I have now reverted the setting to the original value ("WCDMA preferred") and I have installed an older radio image (version 32.44.00.32U_5.09.05.30_2), which is considered to be more stable by many people. I'll test and see whether the problem reoccurs. If the problem stays away, it is apparently a software (radio image) issue. If not, it must be a hardware issue.
Anyway, if anyone has additional information about the root cause of this standby issue, please let me know!
Click to expand...
Click to collapse
OMG I love you!
Seriously this has been doing my head in for weeks! I have posted a couple of times in this forum. First time, constantly remvoing and replacing the battery left me with a bricked phone. HTC revived it under warranty but after a week I got sick of Sense (and the poor battery life) and tried rooting again (tried Redux and CM7) but the problem came back. Makes sense because it works fine around Bristol (loads of 3G) but constantly SODs in Bournemouth (flicks between 2G and 3G at my desk). Also, just had data off for a few hours and didn't get SOD once.
I am not up on the lingo yet as I am fairly new to rooting but running Baseband version 32.49.00.32H_5.11.05.27. Is this the radio?
Please keep me posted on the older radio version. Shouldn't need a long test period, just need to go from a known 3G area to a known 2G area while locked.
Baseband version 32.49.00.32H_5.11.05.27. Is this the radio?
Click to expand...
Click to collapse
Yes it is the radio.
I have got GingerVillain (Based on CM) and I use the Power Control widget to switch between 2G and 3G. You can customise the widget (just add it to a screen) to get this feature.
I haven't got any 3G around my house so I don't need to activate it all the time .
Yeah Redux has a similar thing so I will use that until a proper solution is found.
Small update: enabling 2G only didn't fix the issue (I think 3G only is okay) so perhaps the issue is with 2G rather than switching between the two.
Instead I am using an app called "3G Data Only!" so that 2G can still be used for calls but not data, working great so far.
I have tied the latest Radio (32.56.00.32U_5.17.05.23) and the problem does not go away.
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Icysoul said:
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Click to expand...
Click to collapse
On o2 (in UK) right now, will try out another sim later. As for warranty, never had any issues on non-root Froyo Sense so can't do anything.
Icysoul said:
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Click to expand...
Click to collapse
I have tried 2 different sim cards, same provider, but the problem persists.
hurin8 said:
I have tried 2 different sim cards, same provider, but the problem persists.
Click to expand...
Click to collapse
Try to change the network, say, from O2 to 3 or Vodafone. If your Desire is branded, there is a free way to unlock it - just look for Desire SIM-Unlock utility in the forum, by sieempi
Been running radio 32.44.00.32U_5.09.05.30_2 for a couple of days now and the issue seems to have gone away.
Stamgastje said:
A disadvantage of this workaround is that the phone will never use 2G anymore. So, when you are at a place where there is no 3G signal, you will be disconnected (i.e. you cannot receive phone calls). As an alternative, I have now reverted the setting to the original value ("WCDMA preferred") and I have installed an older radio image (version 32.44.00.32U_5.09.05.30_2), which is considered to be more stable by many people. I'll test and see whether the problem reoccurs. If the problem stays away, it is apparently a software (radio image) issue. If not, it must be a hardware issue.
Click to expand...
Click to collapse
I also have this SOD issue with the older radio ROM versions, so installing an older version is not a solution.
d10brp said:
I have tied the latest Radio (32.56.00.32U_5.17.05.23) and the problem does not go away.
Click to expand...
Click to collapse
I can confirm that. I have tried most of the radios listed here and here, they all have the SOD issue.
d10brp said:
Been running radio 32.44.00.32U_5.09.05.30_2 for a couple of days now and the issue seems to have gone away.
Click to expand...
Click to collapse
Guess that's just pure luck...
d10brp said:
Instead I am using an app called "3G Data Only!" so that 2G can still be used for calls but not data, working great so far.
Click to expand...
Click to collapse
Great, I'll try this application! Would be very nice if that fixes the problem without disabling 2G phone calls. I never use 2G for data (too slow anyway), but I would like to be able to still make phone calls when out of range of 3G cells.
Icysoul said:
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Click to expand...
Click to collapse
It might be, I don't know. I'm using a Telfort SIM, connected via the KPN network (Netherlands).
3G data only works a treat for that, you can make calls.
Found with the old radio that it is a lot more stable than the new radio but not 100% perfect. Where I work I only have 2G and it would SOD all the time but now it doesn't. However on a journey I make with intermittent 2G/3G I did get a SOD.
Sent from my HTC Desire using XDA App
3G Data Only doesn't work well enough. The SOD issue does occur less frequently, but the phone still hangs sporadically. So, if have disabled 2G completely again.
You should try Insertcoin. I haven't had this issue since I started using IC v32 a2sd.
Hi there. So i get the same thing on mine. I thought I should report my experience.
Had it over a year old then all of a sudden it started acting like this
heres what i tried
Factory reset, rooted it twice, boot with no sim, no SD card, dismantled it via instructions I found on an android forum to check for loose connections, gave it to a friend who ran some different roms, overclocked it, underclocked it. Its currently on the Oxygen rom, no difference. I tried the secret menu from page one of the comments. I tried living with leaving the screen on for 30 mins..but its so impractical
I should add that if i leave it for say a couple of hours, the damn thing comes on just fine. Its only from being on, to off, then back on..
I think its hardware related, maybe something to do with the power being held back for the screen or something. All i can say is that its really doing my tits in and i'm currently using my old phone which is functional but not as fun.
What can i do next...send to HTC, i'm out of warranty but their repair centre can still have a look, or buy a faulty phone off ebay and harvest some parts...
I dont want to give up on it, because apart from this the phone works fine.
guys i had this problem too, when i force to use 3G only everything works perfect but in area with no 3G signal your phone become useless cuz you are out of network, i also had a self-rebboting problem and i sent my lovely desire to htc repair center, they replace mobo and now i am waiting to receive my phone back and i will test this issue, if everything will works correctly in 3g/gsm etc you guys need to do the same and sent your phone to repair,

res://ieframe.dll/NoRadioWifiOff.htm

Hello, i am new inn the forum and new with WP/ terminals.
I have now a HTC HD7 surround, i am from Argentina, and my cellphone company is Claro Argentina.
My HTC is free from factory (at&t) , so any SIM is running well, but i have a navigation problem:
I can´t browse the web with 3G, i can via WIFI, but not 3G.
I have a iPhone 4 2, and i can browse the web with that phone and same SIM.
I already added differents APN´s and downloaded the Connection Setup via Marketplace.
I reseted the phone 3 times
The problem still here.
when i try to use the IE, in the navigation bar, i type some address, and after less than 1 second i see this :
res://ieframe.dll/NoRadioWifiOff.htm
Click to expand...
Click to collapse
And then, a page saying:
We´re having trouble
reaching this webpage.
-------------------------
You have might lost your cellular data
connection.
etc etc etc...
I cant navigate via 3G, I CAN via Wi Fi.
Any help ?
Thanks in advance.
nocive
Hello man, I have exactly the same problem with a LG E900 with Windows Phone 7, the phone was bought from Spain (Movistar), everything is fine except 3G.
Did you find the solution for this?
does 3g works at all or are you having problems only with IE?
go to the dignotic page
Intall the diagnotic app and look at post #150
http://forum.xda-developers.com/showthread.php?t=839154
Hi sandrobber, I have a LG Optimus 7 and the same problem, the wifi and EDGE and Wifi works without problem, I've checked and my mobile operator uses 850UMTS band for 3G and the phone works with that band, I've set the correct APN but I still without 3G and EDGE really sucks!
I've check the post #150 in http://forum.xda-developers.com/showthread.php?t=839154 but I can't find any place to use these codes in order to set up my 3G automatically, that codes works with my LG Phone? How can I enter those codes?
I will really appreciate your help.
Vitucho
I have the same problem too, and mostly on EDGE... I have to restart the phone to get it working again... Very frustrating if you tell me.
LOL, now that you all say that , I have the same problem to.
I need to turn off 3G if I want to have an internet conection.
did you all flash some rom's on the phone ?
ceesheim said:
LOL, now that you all say that , I have the same problem to.
I need to turn off 3G if I want to have an internet conection.
did you all flash some rom's on the phone ?
Click to expand...
Click to collapse
The thing is, I don't have 3G 2100 in the country I live in
I can only rely on EDGE, so activating/deactivating 3G is useless for me.
I didn't flash. Just upgraded to 7392 two weeks ago.
I'm looking for a way to completely reset the network stack (equivalent to a reset) in order to re-establish a fresh connection.
My old Nokia E63 with the same SIM card had no problem establishing data. The only problem was the sometimes, the connection was really slow to attach (something like 15 seconds). I therefore suspect that WP7 phones have a too stringent timeout problem, i.e. the phone gives up trying to establish a connection after a failed first attempt (the phone didn't wait long enough).
I am thinking of just reflashing only the radio rom from a stock o2 rom (I have o2 Germany)
ceesheim said:
I am thinking of just reflashing only the radio rom from a stock o2 rom (I have o2 Germany)
Click to expand...
Click to collapse
Yeah you can try that. I have the gut feeling that it's firmware-dependant. If someone can try with the latest Samsung FW that's been posted recently... I'm a bit lazy to lose all my settings

[Q] Data connection problems

Hi,
I have some data connection problems since the first day i bought my DHD.
The phone reception signal bar are always changing even when i am not moving at all.
It can generally move from H to 3G a few times, then go to E and then G, in a few seconds.
it always moves, my internet connection is very slow.
It's as if the radio was always trying to renegociate the method of communication (GPRS, 3G, etc) with the operator's antenna
When i am in a phone call, i got disconnected sometimes or the sound stop during a few seconds (the time the radio switch from 3G/H to E/G i guess)
When i disable WCDMA from the settings i get a quite stable sound during my phones calls (maybe because the phone no more tries to negociate). But for Internet... it's just slow.
I tried a few ROMs, and their respectives radio rom (the one with the IRL branded in the ROM) i sometimes thought it was better but always it's still too unuseable.
I tried my SIM card in an iphone 3GS and i am usually in Edge (sometimes 3G) but when its 3G i can surf quickly during hours (if i don't move). This is not the case with the DHD.
btw i am on the french carrier SFR
If any of u had any clues i would really appreciate your help.
Thanks you
what rom are you using and what radio and ril................... now what radio are you on now
OP already stated he tried numerous ROMS and their cooresponding radios. Sounds like the signal is that degraded that any radio/ril combination will not help.
Thanks for your replies.
As said i tried many ones with their respective recommanded radio.
I am actually trying Radio_12.62.60.27_26.13.04.19_M with Android Revolution HD 4G_6.1.1 with no sense script.
Are there tests i could do to identify if its a hardware problem (like standing in front of an antenna and running some special tool maybe)
Btw, i also tried :
-RCMix3D_Runny_v1.3 but does work with internet pass through (wich is really important since i can't use internet from my phone carrier...)
-niarkMIUI-3.9.1
-LeeDrOiD_HD_V4.0.0-SE-3.0-BETA with Radio_12.54.60.25_26.09.04.11_M2
-cm_ace_full-203 with my stock radio ROM
-virtuous_unity-v2.37.0 with i don't remember wich one...
P.S : i would be Glad to test any ROM / Radio combinaison you would suggest me.
Thanks by advance for your attention
if you tried all those roms and diffident radios seems like its more like a hardware or provider issue does it happen off different towers or maybe you can go to one of the stores and try the phone at the store with yours at the same time?
Thank for the advice indeed i need to try this.
Do you know what i need to revert back for the tech not to tell the waranty is over since i have flashed my phone ?
Does i need to reflash the recovery etc? is there some tutorial in this subject because if i go to the store with my custom rom i guess i won't get too much help :/
Don't even take out your phone, your going to say your just looking, don't show anyone your phone, they won't even know what to look for, just test your phone to the one at the store, make sure apn's match. But if you return your phone you'll need to ruu back to stock. You can search easy s-on
Sent from my Inspire 4G using XDA App
What happens if you manually select 3G only, or 2G only from the settings menu? Does it just lose signal, or stays strong?
Hi
If i select 3G only
I first get no reception (as if when switching from 2G to 3G the radio had to restart)
Then the 3G signal appear strong, decrease slowly in less than 30 seconds, and after all, it seems quite stable.
The bandwidth is good i am downloading fastly
(i am commenting in real time)
Still no deconnection.
I will try it during the whole day and tell how it is behaving.
umm during a few seconds, there were no indicator (no 3G or H), just 3 bars.
It then restarted in H with 1 bar (i am not moving at all)
What will happen if i have no 3G in my area ? I won't be able to receve a phone call ?
Thanks
elfrancesco said:
Hi
If i select 3G only
I first get no reception (as if when switching from 2G to 3G the radio had to restart)
Then the 3G signal appear strong, decrease slowly in less than 30 seconds, and after all, it seems quite stable.
The bandwidth is good i am downloading fastly
(i am commenting in real time)
Still no deconnection.
I will try it during the whole day and tell how it is behaving.
umm during a few seconds, there were no indicator (no 3G or H), just 3 bars.
It then restarted in H with 1 bar (i am not moving at all)
What will happen if i have no 3G in my area ? I won't be able to receve a phone call ?
Thanks
Click to expand...
Click to collapse
If you force it to 3G only, and you move out of 3G area, then you should either get a no signal indicator, or if you have roaming enabled, you would get the roaming indicator. I'm curious now because as you said you aren't moving, and it's still changing. That shouldn't happen. Hmmm

Network Issue!

I Loose network signal anytime i switch to 2g/gsm only
I have tried reboots, resets, tried different roms, all other sim cards have this issue when i use them on my phone, im on the latest radio too. Dont know what to do now..
Any help would be appreciated.
The T989 might be incompatible with the 2G bands, are you using it in the U.S.?
ShaDisNX255 said:
The T989 might be incompatible with the 2G bands, are you using it in the U.S.?
Click to expand...
Click to collapse
Dont think so, it used to work before, then after some time i would have to turn off the data or reboot before i could switch, and now it just stopped working!
Not in the US tho
albertkkjnr said:
Dont think so, it used to work before, then after some time i would have to turn off the data or reboot before i could switch, and now it just stopped working!
Not in the US tho
Click to expand...
Click to collapse
Possible fixes for this is flashing the latest radio, I believe it's UVMC6. Works fine with my phone (I live in Mexico and 2G works fine)
EDIT: Sorry, I realize that you have the latest radio, my bad
I remember I used to have this issue too, what fixed it for me is choosing manually my network operator, available in the phone network settings. It was either choosing manually or automatically, I can't recall which one I chose, but it fixed the problem. I now have it in automatic and it works and from time to time when I travel to the US close to the border, my phone cannot decide if it wants to go with T-Mobile or my network (Movistar) so I change it to manual and select Movistar and works just fine, so maybe all you need to do is change from Automatic to Manual, or vice-versa. Hope that can help
ShaDisNX255 said:
Possible fixes for this is flashing the latest radio, I believe it's UVMC6. Works fine with my phone (I live in Mexico and 2G works fine)
EDIT: Sorry, I realize that you have the latest radio, my bad
I remember I used to have this issue too, what fixed it for me is choosing manually my network operator, available in the phone network settings. It was either choosing manually or automatically, I can't recall which one I chose, but it fixed the problem. I now have it in automatic and it works and from time to time when I travel to the US close to the border, my phone cannot decide if it wants to go with T-Mobile or my network (Movistar) so I change it to manual and select Movistar and works just fine, so maybe all you need to do is change from Automatic to Manual, or vice-versa. Hope that can help
Click to expand...
Click to collapse
Hey,
I tried choosing manually, it did say it was registered on network, but that's it, signal bar remained empty and it still said emergency calls only. At times the signal bar fills up, but saids mobile network unavailable when I try to make a call.
Appreciate your assistance tho
I managed to make a log of when I switch to 2g, If that would be helpful
https://drive.google.com/file/d/0BwuBK-DMrlfEbnpOR211YXNwT0k/view?pli=1
albertkkjnr said:
Hey,
I tried choosing manually, it did say it was registered on network, but that's it, signal bar remained empty and it still said emergency calls only. At times the signal bar fills up, but saids mobile network unavailable when I try to make a call.
Appreciate your assistance tho
Click to expand...
Click to collapse
Wish I could help, but I don't know what to do anymore. Why don't you just stick to 3G? There are some places I can't use 2G so I switch to 3G, I just deactivate data when I'm not using it. I sometimes lose 2G signal too, but that's mainly because I am inside a building with thick walls or I simply don't get 2G signal, happens from time to time on certain places, like my old work place for example. I would either get low signal or no signal at all.
I wish I could help, but even I don't know what to do. Best of luck to you

HTC One M9 - GSM Network Issue

Hello guys!
My HTC One M9 is giving me some headaches!
What is happening is that if I'm inside home, I cannot get GSM network. This happens for both voice and data.
As soon as I go outside, I get the 4G working like a charm. I could live with this, but sometimes I need to sleep inside home
From my troubleshooting around this, I found out that if I reset the phone, there is no change.
Reset network settings does nothing.
Sometimes if I restart the phone I get network, but it goes away quickly.
No change if I enable and disable the flight mode.
What does work is if I set the network mode to be 2G only, then I have the network and all works (except the data with some low speeds).
The phone is now with the build 4.28.401.3
I've tried different RUUs and it is the same thing.
Can someone help to try to understand what can be the cause for this?
.... could it be a network issue?
computerslayer said:
.... could it be a network issue?
Click to expand...
Click to collapse
Of the phone, yes.
I've tried the SIM card on another phone and it works really great! I've tried a different SIM card on this phone and it is the same thing. Loss of connectivity.
kulyboy said:
Of the phone, yes.
I've tried the SIM card on another phone and it works really great! I've tried a different SIM card on this phone and it is the same thing. Loss of connectivity.
Click to expand...
Click to collapse
Yes, I have noticed a similar issue and it has been very annoying. I know that in my area, I can get 4g+, but it only picks it up sometimes and goes away. Also, I have very strong 4g signal around my area but for some reason, it always uses 2g and sometimes gives my 4g, but rarely. I think it has something to do with the way sense automatically switches between networks.
Try typing in *#*#4636#*#*, press phone information and where it says some thing like lte/wcdma auto and select what you prefer. I chose lte/wcdma and now I only get 4g and 3g signals which is acceptable. If you want GSM or something, choose it as preferred. Play around with the different ones and see which is best for you.
If not, try a non sense rom, I don't know if that would help but give it a go.
Hope this helps,
Jev
Well, I've tried different settings, but it does the same. Only when using 2G or GSM only it works inside home.
I am yet to test with a non-sense ROM. Because for me, having an HTC is also because I like sense.
Either way, it seems to me that it can be hardware and not software.
Do someone knows what controls this network settings? A different board? A chip?
You mention applying the Nougat RUU for your phone - did you first update to Nougat via OTA?
The update was made via OTA. A regular update but this was already happening before the update.
kulyboy said:
The update was made via OTA. A regular update but this was already happening before the update.
Click to expand...
Click to collapse
:-/ Darn. Good on you for updating correctly, for sure, but that eliminates the problem I was anticipating.
Could be a carrier issue. If the other phone that has a good signal is an m9 then obviously your phone has a fault. If it was a different model and/or brand then you should learn something about "industry standards" as far as signal detection and interpretation goes. Just because one certain type/model/brand of phone has a good signal it doesn't mean another "has to".
Beamed in by telepathy.

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