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i have seen a problem with alot of heros and mine, to do with when it is connected to computer the drop down menu doesn't appear for sync or mount sd card. i have tried everything and nothing works, the only way you can connect to pc is through fastboot i've tried to -
- checked enable debugging
- update my recovery (thought it was a bad flash)
- reflash radio roms (thought it was a bad flash because someone else had this problem)
- updated hboot
- updated roms
- tried a few different usb cables
- drivers up to date and reinstalled ( mojos post) edit
anyone know what i could do to totally wipe my phone and start again? like original radio, rom, hboot, recovery. thanks in advance for help, i know quiet a few people could do with the help.
Solution found!
i dont know how it worked but it did,
- i installed a 2.1 eris rom which got things rolling on the phone
- installed the new htc sync that was taken from the legend in this post! http://forum.xda-developers.com/showthread.php?t=653351
- returned back to madaco 3.2 and works perfectly!
Try re-installing the drivers on your computer.
hmm maybe a stupid and too simple suggestion, but are you using any kind of task killer app ? try ignoring the pc sync process,
worked for me,
regards Wouter
Sparra said:
anyone know what i could do to totally wipe my phone and start again? like original radio, rom, hboot, recovery.
Click to expand...
Click to collapse
Install an RUU.
Regards,
Dave
Sparra, i'm having this problem also. Extended discussions have been happening on Modaco too.
foxmeister: you can't instal an RUU if you can't get the phone connected via USB
thanks people, going to try killing pc sync task dont think it will work though maybe will, yeah cant install ruu because phone doesnt connect to computer if you look at OP.
i had the same problem with my phone, had to send it in for repair as even after flashing the RUU update in fastboot i couldnt get anything
crashd said:
Sparra, i'm having this problem also. Extended discussions have been happening on Modaco too.
foxmeister: you can't instal an RUU if you can't get the phone connected via USB
Click to expand...
Click to collapse
there is a thing call micro sd card reader.
before ur phone crash do u did a nandroid backup? if u do pls try restore to the previous one =)
i would of done this but my original nandroid backup was lost!! , wonder if anyone elese has an original unbranded nandroid backup? would be good to try.
From what I can see, you CAN flash roms (updated recovery/hboot etc). ADB is working?
My guess is that you're using one of the Eclair based roms, in which usb-pc didn't work.
Try downloading mountusb from the market.
Yeah sorry i can flash roms through recovery, but no adb, computer doesn't recognise the phone.
I can connect in fastboot and all works to pc in that, I have modaco 3.1 and have used all versions of his Rom, problems started around version 2.5 or so.
Ive also tried mount usb! Might have to send back to htc!
If you put your phone into fastboot and connect, can you then run an RUU against it?
Regards,
Dave
Try another computer and see if it works
If your doing this at work, a lot of companies stop the USB ports from working.
Tried another computer and doing the ruu in fastboot, its my home pc so all usb ports work, ok pretty sure its the phones software and not a hardware problem! Thanks for suggestions!
Yeah. It's a software issue, as you can use the HEROIMG.ZIP method (search here or modaco) from the microSD when you hold vol.down + power. You also get normal fastboot. So no hardware is broken
But... Nothing I've seen mentioned can fix it. Flashing seems to do nothing. I guess there is some NAND somewhere that needs a wipe/reflash (probably the same NAND that stuff like the IMEI is stored in, but that's just a guess at the architecture). If we could find the NAND, we could compare a dump between a broken and working phone and see...
Yeah sorry i can flash roms through recovery, but no adb, computer doesn't recognise the phone.
Click to expand...
Click to collapse
it doesn't see it or says "no drivers found"
which os are you using
i can charge and usb mount even without drivers ...
It doesn't know what it is so doesn't install correctly. It's Windows 7 I don't have an issue with the druvers it worked fine before.
See http://android.modaco.com/content/h...om/300825/usb-device-not-recognized-solution/ on modaco. It's worth a shot, but bear in mind I think it will wipe /data. Might be hard to do a nandroid before though with no SD (as many people experience with this issue)
Well, I have the same problem with my hero and I have original rom, my hero isn't even rooted...
- I think I found a fix and it was quite easy to be honest. All I did was reinstall HTC SYNC and my computer is recognizing my phone now. Only thing is, i'm pretty sure if you want to use adb you had to uninstall this.
- Another solution is to update the RADIO on your phone to the newest version. (CREDIT GOES TO HAZAKINS FOR FINDING THIS)
I successfully rooted 2.2 today with the new guide. The first rom I flashed was RevE and noticed that when I plugged in my usb, to my computer, the notification bar would show up with the option of mounting or charging and then disappear after a second. Not only that, the phone didn't charge at all while connected and the notification bar was clear and didn't tell me whether I was charging only, ect even though it usually does.
The only way I am able to access my SD card is strictly through recovery now by mounting the usb. Other than that, there is no other way for me to access my SD card. Let me be clear that YES I have tried more than one USB port and usb cable but still there has been no luck. Let me also add that it was working fine before rooting.
Also, I just flashed to CM R2 successfully and the same issue still exists. I'm not really sure what else to do.
One interesting thing, if this means anything, that I found, was that I saw the My HTC drivers in device manager only when I accessed my SD card through recovery, it never appeared when I tried to connect my phone to my computer outside of recovery.
So, I'm not really sure what else to do. I have rebooted both my phone and my computer and I am really leaning towards the fact that it may have to do with the My HTC drivers. The thing is though, add or remove programs doesn't show My HTC when my phone is connected to the homescreen. But, I did manage to uninstall it while in recovery mode and as soon as I went back to the homescreen the driver installed so fast that I couldn't stop it from installing.
So, I have no idea what to do
I just confirmed that I am not the only one with this issue in IRC. We both narrowed it down to the driver being the issue. I'm not sure how exactly I can delete it though because it only shows up for an instant and then disappears. It isn't even in add or remove programs.
When you connect your phone, try toggling the USB Debugging off and then back on. I had similar problem (not exactly the same) and this is what worked for me.
Sent from my PC36100 using XDA App
I actually had this exact same problem... all the way up until I tried a different usb port... so I guess I got lucky.
But the one port was working fine up until I put the new ROM on it. Then it stopped working. Then I had to use a different port. I was able to do that... But now after phone reboot and PC reboot, 1st usb port works fine.
I hope it starts working for you.
I did same thing having same problem, I even downloaded another rom with rom manager and installed it, still same problem. When I plug in my USB cord it will pop up for a second on the phone to ask my charge or drive the goes away before i can do anything.
mikebeam said:
I did same thing having same problem, I even downloaded another rom with rom manager and installed it, still same problem. When I plug in my USB cord it will pop up for a second on the phone to ask my charge or drive the goes away before i can do anything.
Click to expand...
Click to collapse
basically sums up my issue.
OK Here is the fix, buy a mini sdcard reader copy the pc36img file to your sdcard using this reader, install back in phone boot into recovery and let it update, then startover root process, this worked for me, I haven't update to 2.2 yet, but I got usb back
sombdy said:
When you connect your phone, try toggling the USB Debugging off and then back on. I had similar problem (not exactly the same) and this is what worked for me.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Posting again.
Did you try this? Simple fix.
Sent from my PC36100 using XDA App
My fix was to get rid of the extension USB cable extender I was using. Apparently the signal degrades too much across it. I tried 3 different extender cables too.
sombdy said:
Posting again.
Did you try this? Simple fix.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I tried that, it was a no go.
I had the same issue. Using Unrevoked states to uninstall the HTC sync drivers. Just reinstall them and it should charge your phone. That worked for me...
weidnerj said:
I had the same issue. Using Unrevoked states to uninstall the HTC sync drivers. Just reinstall them and it should charge your phone. That worked for me...
Click to expand...
Click to collapse
I did that, twice, and the same issue is occurring.
Also having the same problem after the 2.2 down grade.
Same problem
I can't mount my SDcard either. I followed the new video tutorial to get root on phones that came with 2.2. I think something went wrong when i got that out of memory write error. I have tried two different computers and all their usb spots. I have not been able to mount sd card yet. It does charge however. Any ideas as what to do?? Oddly enough i was able to get Amon-ra recovery flashed so doesn't that mean i have full root??
Seems like a good amount of people are having this issue. If someone comes across a fix please share!!!
Try uninstalling My HTC and HTC Installer Drivers (I forgot the exact name) and then reinstalling HTC SYNC.
Got mine to work
on some other forum someone tried flashing the radios to the newest version and fixed the problem. I tried this as well and came back here to let you guys know that it worked for me also.
here is a link to the radio files.
link::::forum.xda-developers.com/showthread.php?t=715485
Easy fix: Uninstall the HTC software, then reinstall it.
This should reinstall the driver for your EVO.
the HTC software uninstall and reinstall didnt work for me. Wish it would have.
hazakins said:
the HTC software uninstall and reinstall didnt work for me. Wish it would have.
Click to expand...
Click to collapse
Mine was working until I booted into recovery. Drivers got installed automatically and now I can't connect my phone to my PC again : /
Hello,
i've got a problem like the title says. Everytime i connect my phone to the computer via usb, i get the message the device wasnt recognized by the computer. i tried everything i know, another usbport. etc. i want to install a new radio, but without connecting to the computer it isnt possible, because i dont have the usb debugging active.
i hope someone has an idea what i can do. i have rcmix 6.1.0.1 installed.
Are you using Windoze?
If you are unfortunate enough to be doing so then you might need to reinstall HTC Sync program (sometimes it works better if you completely uninstall it first including manually removing any left over folders and files in the application data folder.
thanks for the quick answer.
i tried it, but it didnt help. where is this application data folder? do you mean on the computer? i found after uninstalling no more folders from htc.
and yes i use windows home premium 64bit.
got another idea? now it says also the device does not function properly. i hope that nothing on the device is broken.
schorschl said:
thanks for the quick answer.
i tried it, but it didnt help. where is this application data folder? do you mean on the computer? i found after uninstalling no more folders from htc.
and yes i use windows home premium 64bit.
got another idea? now it says also the device does not function properly. i hope that nothing on the device is broken.
Click to expand...
Click to collapse
yes he is talking about your computer... if in the "program files" you hasn´t anythink about HTC SYNC,, ALL IS OK...
but enssure that in the configuration panel-system-dispositive administrator you hasn´t any drive installed for your android device... if you have installed it, erase or uninstall it before re-install htc sync or the htc drivers....then you can re-install and reboot windoux...
and hey buddy!I recommend to you to consider to pass to linux, you will not have this type of mistakes... LOL
UBUNTU is great!
I'm afraid I don't know much about Windoze but memory serving appication data is a hidden folder so you will need to change it to view them and is in the Documents and Settings / [Your username] directory.
Device not function is just a default Windoze error when it can't install something, ignore it, your phone is fine.
If you have reinstalled HTC Sync, try a USB port on the opposite side of the PC. So if you trying ones next to each other on the front, try ones on the back (they use different headers on the motherboard).
If that doesn't work then I'm afraid I probably won't be of much more use, sorry.
SERGI.3210 said:
and hey buddy!I recommend to you to consider to pass to linux, you will not have this type of mistakes... LOL
UBUNTU is great!
Click to expand...
Click to collapse
Best advice ever. Ubuntu user here too (thus for me everything just works ).
Mr_JMM said:
Best advice ever. Ubuntu user here too (thus for me everything just works ).
Click to expand...
Click to collapse
The use of linux is good to understand better android OS you don´t believe?
you said it.... EVERYTHING WORKS
thanks guys for your help, but although i followed your advices, except the one to switch to linux ;-), it hasnt got better yet. the problem is still exsisting and i dont know what else i can do.
anyone got an idea how to install radio without having usb debugging and the drivers from the computer?
Hi!
I've got the same problem with 2 different PCs, one with Win7 64-bit, the other with Win XP PRO.
Other devices work fine with the same USB ports, so i doubt it's windows or the PC...
schorschl said:
thanks guys for your help, but although i followed your advices, except the one to switch to linux ;-), it hasnt got better yet. the problem is still exsisting and i dont know what else i can do.
anyone got an idea how to install radio without having usb debugging and the drivers from the computer?
Click to expand...
Click to collapse
you can´t flash any radio if your phone is not recognized
well.. Let's continue with the problem in question...
1.At some time could you have connected it?with the stock rom maybe?
2.have you tried to swich on mass storage usb mode?what´s the result?
3.when you tries to swich the phone for flash some radio you enables "usb debug"
and "only chargue"?
its a weird problem
Hey man, I've had the same problem with my old Desire (normal). Which was actually broken.. Went back to the store twice and it was sent to htc twice. But that one wasn't rooted tho. But in the end, the sensors were broken & something inside the phone that didn't recon the pc. But also try a full wipe, which helped temporarily for me.
1. yes i functioned, not only with stock rom, but also with the next few custom roms. but then 2 weeks ago the problem occured and i dont know why. before i used custom roms for months.
2. it also doesnt recognize the mass storage anymore, i dont see the memorycard as a storage device in explorer.
3. yes i turned usb debugging on and connected charging only, i flashed radios before. but the problem with the actual is, that my signalstrength is weak and so i wanted to flash the recommended for this rom, and so i recognized there is something wrong, cause my problem here occured.
normally i sync with myphoneexplorer so i didnt realize that mass storage didnt function anymore.
and because earlier i got no problems, i think more and more, that something on the phone went wrong.
maybe it helps if i go back to stockrom and undo all changes i made, to start all over again?
again thanks mate for your effort to help me out
maikel16 said:
Hey man, I've had the same problem with my old Desire (normal). Which was actually broken.. Went back to the store twice and it was sent to htc twice. But that one wasn't rooted tho. But in the end, the sensors were broken & something inside the phone that didn't recon the pc. But also try a full wipe, which helped temporarily for me.
Click to expand...
Click to collapse
maybe this is his problem...
schorschl said:
1. yes i functioned, not only with stock rom, but also with the next few custom roms. but then 2 weeks ago the problem occured and i dont know why. before i used custom roms for months.
2. it also doesnt recognize the mass storage anymore, i dont see the memorycard as a storage device in explorer.
3. yes i turned usb debugging on and connected charging only, i flashed radios before. but the problem with the actual is, that my signalstrength is weak and so i wanted to flash the recommended for this rom, and so i recognized there is something wrong, cause my problem here occured.
normally i sync with myphoneexplorer so i didnt realize that mass storage didnt function anymore.
and because earlier i got no problems, i think more and more, that something on the phone went wrong.
maybe it helps if i go back to stockrom and undo all changes i made, to start all over again?
again thanks mate for your effort to help me out
Click to expand...
Click to collapse
you´re welcome companion
i reded in a spanish forum ( www.htcmania.es ) about your problem and there´s people that had the same problem with a S.GALAXY S & desire HD...
someone was solved it fullwiping and formating (in the paragraph of mounts & storage into CWM) and flashing another ROM... then they formatted their sd card with a card reader OF THE PC... later they was formatted the sd card from the pc and the problem was disapeared successfully...
BUT if it persists i think that you should (mi suggestion) send your machine to the thecnical service....
ok, will try this today evening when i'm home. if this doesnt work i will reset it in the orginial state and send it to the technical support. i will leave a comment if i was successful, perhaps this will help others with the same problem.
schorschl said:
ok, will try this today evening when i'm home. if this doesnt work i will reset it in the orginial state and send it to the technical support. i will leave a comment if i was successful, perhaps this will help others with the same problem.
Click to expand...
Click to collapse
good idea mate
see you soon
finally after long hours of work, i have to state, that nothing changed.
i tried everything, but its still the same.
so i think i will send it in to the technical service.
does anyone of you know if they will say something about the software i changed? because i now i cant go back to stock radio.
thanks for your help.
finally after long hours of work, i have to state, that nothing changed.
i tried everything, but its still the same.
so i think i will send it in to the technical service.
does anyone of you know if they will say something about the software i changed? because i now i cant go back to stock radio.
thanks for your help.
Click to expand...
Click to collapse
oops!!don't say anything LOL! you lose warranty...unroot and disable custom recovery...of your phone flashing an official ruu and then do S-OFF... ITS sufficient..
edit: sorry FOR your DHD
Sent from my Nokia 3210 running the worst symbian using the XDA app powered by LOL
hi mate, i also had the same problem, i connected my dhd to the back usb port of my pc and it was ok. and i also got this problem when i was using a non genuine htc usb cable.
weird!!! can it be possible?
EDIT:I´M using a NOKIA N97 genuine cable and works perfect... LOL
hey thanks if your checking this post.(sprint gs3 SPH-L710 running 4.1.2) official firmware
I cant seam to copy or paste files when trying to back up,also my computer freezes whenever i open either the phone or sd card folder and make changes.
I have the latest driver for my phone and i've even re installed it from Samsung support page but it still doesn't work.all im trying to do is back up my files. i know there's other ways but im just pissed that it cant do that right. i was planning on rooting my phone but i haven't even started cause of this.
Im running windows 8 on a new laptop sooo i dont know what it is. :/
sorry if i structured this wrong
drzbigpitbull17 said:
hey thanks if your checking this post.(sprint gs3 SPH-L710 running 4.1.2) official firmware
I cant seam to copy or paste files when trying to back up,also my computer freezes whenever i open either the phone or sd card folder and make changes.
I have the latest driver for my phone and i've even re installed it from Samsung support page but it still doesn't work.all im trying to do is back up my files. i know there's other ways but im just pissed that it cant do that right. i was planning on rooting my phone but i haven't even started cause of this.
Im running windows 8 on a new laptop sooo i dont know what it is. :/
sorry if i structured this wrong
Click to expand...
Click to collapse
Windows 8 is problematic for some Android users(I hate Windows 8), is your phone a new one or old? My work laptop has Windows 8, you know I've never even tried to connect my S3 to it. I will give it a try tommorrow to see if I get the same results.
joeyhdownsouth said:
Windows 8 is problematic for some Android users(I hate Windows 8), is your phone a new one or old? My work laptop has Windows 8, you know I've never even tried to connect my S3 to it. I will give it a try tommorrow to see if I get the same results.
Click to expand...
Click to collapse
well i got my phone like a year ago and i totally agree with you windows 8 sucks. I think its my computer that doing that but im not to sure.In any case thanks for replying and helping me :victory: im going to test this on my sisters computer later and tell if it works.
I remember reading somewhere that Samsung KIES may conflict with Windows 8. I cannot remember where I read it though.
I have had luck with trying a new cable and/or switching usb ports. My desktop used to run windows 7 but now runs 8. I've never been able to use the usb ports in the front for transferring data with gs3 but the usb in the back works fine. I have also had to switch cables to get it working. Since you already have the proper drivers installed just try a new cable in a usb port in the back of your pc, that should do the trick. I hope that helps.
drzbigpitbull17 said:
hey thanks if your checking this post.(sprint gs3 SPH-L710 running 4.1.2) official firmware
I cant seam to copy or paste files when trying to back up,also my computer freezes whenever i open either the phone or sd card folder and make changes.
I have the latest driver for my phone and i've even re installed it from Samsung support page but it still doesn't work.all im trying to do is back up my files. i know there's other ways but im just pissed that it cant do that right. i was planning on rooting my phone but i haven't even started cause of this.
Im running windows 8 on a new laptop sooo i dont know what it is. :/
sorry if i structured this wrong
Click to expand...
Click to collapse
Maybe try the solution from the post linked below.
http://forum.xda-developers.com/showthread.php?p=46937498
TEAM MiK
MikROMs Since 3/13/11
Hi all,
I had a problem with my mi6... My dougther was cycling, and drop my phone. Something happened then, and the phone wasn't charging any more with cables... works only in one stand...
So, I've bought a new board, in aliexpress (https://pt.aliexpress.com/item/Carr...110.html?spm=a2g0s.9042311.0.0.3da2b90awX1ker), installed, and the charging is ok.
But now, I can't connect any more... I believe I have to reinstall all the system, but without a cable is too dificult to do all the backups...
Any tips?
Hi,
I've had the same issue as you, and have yet to find a solution. Check out this thread I made with everything I attempted to do to fix this problem.
https://forum.xda-developers.com/mi-6/help/phone-charges-connected-to-pc-t3884228
I also thought that changing the connection port would solve the issue but it didn't. Although I bought a cheap non-oem version. Maybe this has something to do with it ?
If you have linux, you can look into KDE connect to transfer files from your phone to your PC. That's what i've resorted in doing. It's not an ideal solution (can't update my rom) but it's better than nothing. I think you can make KDE connect run on windows PCs as well.
Best of luck !
LittleW0lf said:
Hi,
I've had the same issue as you.....
Best of luck !
Click to expand...
Click to collapse
I'm still trying to fix it. My problem is the computer is looping as soon as I connect the cable on the USB. Seems to me some driver problem.
I need to connect, but also need to be able to connect on TWRP. I also tought tha could be a driver issue, and guess that if I update the ROM, it could be fixed.
am I wrong?