Develop Bugs

What would you do?

I bought an Evo back 2 weeks ago and went through the whole 4g fiasco, but I was unable to fix it. The furthest I got was my 4g would try to obtain an ip address but never get it.
So I got a replacement Evo today and right out of the box (Software .6) the 4g was not working. It would scan-connecting-authorizing - - - Then nothing it would just go back to scan -connecting - auth --- scan and so on.
So I did the full root +nand unlock
Then did Whitlock method, then flashed DC newest ROM.
Wimax is still repeating the same things for me.
MY username/pass are good.
My DEV MAC is a little different though.
It matches both on the software and behind the battery. DEV MAC - 38:E78:**:**:**
I have done profile update numerous times, I have applied the permission fix, I have renamed the Tree file, I have factory reset my phone.
Nothing I do will allow me to connect successfully to 4g.
My wife has her 4g. I rooted/nand then did whitlock, then flashed over to the newest DC ROM and her phone connects to 4g just fine.
Any Idea's?
I called Sprint and they sent me to the highest tech and she said she doesn't know what to do for me, figures...

sounds like it might be an account problem on their end, unless you and your wife are on the same plan. unless you are, and then try her credentails.

nenn said:
sounds like it might be an account problem on their end, unless you and your wife are on the same plan. unless you are, and then try her credentails.
Click to expand...
Click to collapse
Yes me and my wife are on the same family plan.
And Sprint said everything looked fine on their end

when you get a chance, check the value of "Current username" in
Settings->About Phone->Phone Identity
on both phones. see if they match, if not, bother the hell out of sprint. unless youg et it fixed first

Wait the identity should or should not match?
Mine is different than my wifes.

Anybody got an answer to this question?

iceat said:
I bought an Evo back 2 weeks ago and went through the whole 4g fiasco, but I was unable to fix it. The furthest I got was my 4g would try to obtain an ip address but never get it.
So I got a replacement Evo today and right out of the box (Software .6) the 4g was not working. It would scan-connecting-authorizing - - - Then nothing it would just go back to scan -connecting - auth --- scan and so on.
So I did the full root +nand unlock
Then did Whitlock method, then flashed DC newest ROM.
Wimax is still repeating the same things for me.
MY username/pass are good.
My DEV MAC is a little different though.
It matches both on the software and behind the battery. DEV MAC - 38:E78:**:**:**
I have done profile update numerous times, I have applied the permission fix, I have renamed the Tree file, I have factory reset my phone.
Nothing I do will allow me to connect successfully to 4g.
My wife has her 4g. I rooted/nand then did whitlock, then flashed over to the newest DC ROM and her phone connects to 4g just fine.
Any Idea's?
I called Sprint and they sent me to the highest tech and she said she doesn't know what to do for me, figures...
Click to expand...
Click to collapse
To answer your question (the post title) -- "be pissed off."
Your situation is really strange and it sounds like you've tried a lot of the "fixes" here for 4G.
What area are you in?
Have you tried Settings->Update->Update Profile (and PRL) ?

RanEnRui said:
To answer your question (the post title) -- "be pissed off."
Your situation is really strange and it sounds like you've tried a lot of the "fixes" here for 4G.
What area are you in?
Have you tried Settings->Update->Update Profile (and PRL) ?
Click to expand...
Click to collapse
Yea man, I am in Dallas/Ft. Worth
My wifes phone has great 4g service just blocks form our house.
I got her phone, and root/nand unlocked it, then used whiteslack method, then flashed DC 3.2.3
Working like a charm.
Anyways I did the same for my replacement Evo. (Came with .6 software out of box) OUT OF BOX 4g was not working!
So I said to hell with it I will fix it on my own with help here from XDA.
So to no avail I still have not been able to fix it.
After talking to Sprint in person they told me to hang onto my phone becuase they are coming out with a patch that will fix my 4g because now it is a known problem. So I am hoping when the patch comes out it will not break my root/nand. But damn its pissing me off.

bump
10char

[Q] 4G turning on and off, slowing down phone

So I wanted to try out different kernels yesterday. I'm rooted using the Stock ROM.
My phone was already running netanarchy's 4.1.9.1 with no problems, but I wanted to try out King's kernel BFS #8 as well as #6. I did a cache and dalvik wipe prior to each flash. In the end, I deemed that I personally like netanarchy's kernels more, so I switched back to 4.1.9.1.
However, now my 4G keeps turning on and off. This is causing my phone to significantly lag in intervals correlating with the on and off of the 4G toggle. Is it possible that flashing different kernels somehow borked my wimax radio?
Any help is much appreciated.

Is it anything like I described here:
http://forum.xda-developers.com/showthread.php?p=8052344
I'm having this issue and I never even rooted my phone. Note my latest reply that I did a hard reset on one of the evo's and now the 4g radio hangs on "turning on..." when I try to turn it on. Still seeing that now. Considering doing the unrevoked 3.2 to root it and try to fix it since sprint is clueless on the issue.

Yea, it is similar to your issue. I found your thread after I posted mine. I tried updating to the latest Wimax update found on XDA and that helped somewhat.
My 4G stays on, scans, and says connecting to Sprint network. However, it never successfully connects. I now believe I have the dreaded MAC address problem and am now trying to fix it.

I can't even see my 4G MAC address because I can't get the 4G radio to turn on. How else can I check whether my keys are screwed up (without being rooted)?

try dialing ##3282# and select view mode. Go to WiMax and look under NIA. That should have the MAC address.
If it does not match what is listed on your box, then your MAC addresses do not match.

hperry said:
I can't even see my 4G MAC address because I can't get the 4G radio to turn on. How else can I check whether my keys are screwed up (without being rooted)?
Click to expand...
Click to collapse
You gotta be rooted to do that. As for your keys getting hammered, the key issue arises on rooted phones after a bad flash, or corrupted radio file. More than likely your keys are fine. Let me ask you this, have you previously have 4G working, and it just stopped working? Or you now just tried to use it, and it's not working?

kf2mq said:
You gotta be rooted to do that. As for your keys getting hammered, the key issue arises on rooted phones after a bad flash, or corrupted radio file. More than likely your keys are fine. Let me ask you this, have you previously have 4G working, and it just stopped working? Or you now just tried to use it, and it's not working?
Click to expand...
Click to collapse
Yes, it used to work. I picked up signal around the boston area a month or two ago (before boston officially had 4g). I can't remember whether I used 4g successfully after the 2.2 upgrade. I was part of the group that did the .3 leaked 2.2 update and then took the .3 to .6 update OTA. I have never rooted this phone.

nvius said:
try dialing ##3282# and select view mode. Go to WiMax and look under NIA. That should have the MAC address.
If it does not match what is listed on your box, then your MAC addresses do not match.
Click to expand...
Click to collapse
There is no WiMax option when I do this. I think the WiMax radio needs to be switched on to see this. But I can't get the radio to turn on.
I've been using alogcat to try to debug the issue. I see this error come up about 90 seconds after trying to enable 4G (this is the same time the "turning on..." changes to "Unable to start 4g"):
E/WimaxStateTracker( 104): Failed to load Wimax driver -=>wl.release
I haven't been able to find any information about what this might mean.

same problem here; ever since running unrevoked 3 the other day, my evo 4g keeps turning 4G on and off by itself, and, wont let me stop it from doing that..
its killing my battery with its constant searching, and I cant find any sort of "tweak" that will allow me to just shut it off or leave it on; the widgets dont do it, so I cant figure out how to stop it..
was working fine before this..
On stock 2.2 froyo, stock kernel...
any ideas?
thanks!

hperry said:
Yes, it used to work. I picked up signal around the boston area a month or two ago (before boston officially had 4g). I can't remember whether I used 4g successfully after the 2.2 upgrade. I was part of the group that did the .3 leaked 2.2 update and then took the .3 to .6 update OTA. I have never rooted this phone.
Click to expand...
Click to collapse
Ok you may have hammered your 4G then. I've heard of a couple of people who took the leaked update, and fouled up their 4G. I would suggest you backup your stuff then run the latest RUU to see if that clears things up with the wimax driver not loading. If not take the phone to Sprint.

wase4711 said:
same problem here; ever since running unrevoked 3 the other day, my evo 4g keeps turning 4G on and off by itself, and, wont let me stop it from doing that..
its killing my battery with its constant searching, and I cant find any sort of "tweak" that will allow me to just shut it off or leave it on; the widgets dont do it, so I cant figure out how to stop it..
was working fine before this..
On stock 2.2 froyo, stock kernel...
any ideas?
thanks!
Click to expand...
Click to collapse
i read the thread you started about this issue. you mentioned you were having trouble breaking the on/off loop but then mentioned your wife somehow was able to do it. while in the on/off loop, did you find that the the radio was actually spending any time "scanning" after it turned on? on one of my evos, the phone would switch from on to off and back to on so quickly, the button was always grayed out in the wireless menu so i could never interrupt it. on my other evo, it would spend a little time scanning ( a second or 2), which was enough time to press the button so the 4g would turn off for good and break the on/off loop. a hard reset fixed the phone with the unbreakable loop (4g now works). a hard reset caused the other phone to change so that 4g just hangs at "turning on..." when i try to toggle it on.

kf2mq said:
Ok you may have hammered your 4G then. I've heard of a couple of people who took the leaked update, and fouled up their 4G. I would suggest you backup your stuff then run the latest RUU to see if that clears things up with the wimax driver not loading. If not take the phone to Sprint.
Click to expand...
Click to collapse
By running the latest RUU, do you mean perform the latest OTA sprint update (the .6) by putting in on my SD card and doing the volume down/power button trick? Is this safe if I already have the update applied? I was considering doing this but wasn't sure if it would be safe to do.

[Q] 1x at home 3G at work; wiped, reflashed radios, roms, reset EPST, any ideas?

Ok guys so in a nutshell here's the problem. I have a rooted EVO that's I've been playing with for over two months. I used to have amazing 3G at home especially, like over 1.5 mbps minimum 800 kpbs at peak. Since about 2 nights ago after updating MikG 2.15 to 2.2 I've been stuck at 1x and can't get 3G to hold. It's not an AOSP vs Sense interpretation issue since there is an actual performance issue. Speed tests won't even load and if they do it's like 15kpbs and web sites do not load or take minutes to load google.com
4G is intact and when I went to work today I noticed in the car I got a 3G lock however speeds were around 500k so it has something to do with location but sprint as well as my 3 other phones in the house confirm it's not an area disruption. I've wiped all, calkulin wipe, reflashed, nandroid restored, EPST restored, tried different sense and AOSP, reflashed latest radio combo, prl and profile updated... Pretty much everything. If it matters I did have this problem when I first got the evo prior to rooting and sprint tech told me to so the EPST restore and that worked like magic but the problem then was my 3G didn't work anywhere, home or work.
Is there anything I'm missing or do I need to figure out how to remove all traces of root and head to sprint? (if so an tips on standard procedure would be appreciated like about sd card censoring etc)
Currently latest OTA rom rooted 4.24
Latest radio combo
Prl 60680 (which I'd like to blame actually considering 3g lock at work I think I was good with 0115 or whatever prior was but can't find file or get epst to load ##776# )
not sure to confirm hardware version if that matters cuz I've had it read out both as 003 and 002. I got the phone at the end of April rooted it may 24 via unrevoked.
Really bummed out and any advice appreciated. Once again I've spent two days googling and looking through forums and tried all options but mine seems to be resistant so please avoid the "google" it advice. One forum post on Androidforums seemed like my issue but it was also unreplied to unfortunately.

Your user profile password could have changed. It can change for a number of reasons, but one example is you to switch to a different phone on your Sprint phone line while you had somebody else root your phone for you and then switching back when he returns it. Flash to a ROM that has "Update Profile" and update you profile username.
Also sometimes you can get slower 3G speeds if you let your phone "Update PRL". So cancel the PRL update if your phone tries to update after you "Update Profile".

TiOeM said:
Your user profile password could have changed. It can change for a number of reasons, but one example is you to switch to a different phone on your Sprint phone line while you had somebody else root your phone for you and then switching back when he returns it. Flash to a ROM that has "Update Profile" and update you profile username.
Also sometimes you can get slower 3G speeds if you let your phone "Update PRL". So cancel the PRL update if your phone tries to update after you "Update Profile".
Click to expand...
Click to collapse
Thanks for the reply. I always had the phone on me and thats why I went back to a sense rom. I've updated profile and reset it too canceling prl update. Even tried all the tweaks out there. Finally gave in and called sprint, they pushed something OTA during a battery pull probably profile cuz it did same thing on reboot. It brought me up to like 100-200 kbps since that didn't work their grand solution was offering me a free airman access point which is awesome since I didn't even know about it or ask for it but that still leaves me helpless outside my home which is where a cell phone is meant to be lol
Something to note is I just updated to the 11114 PRL posted 7/17 and I'm moving around 400-500 Kbps which is technically 3G but crap still especially when I did have fast speeds. I'm about to give up, gonna chalk it up to sprint service issues they won't admit to and it can't be throttling because my 5 lines use less than the average heavy user uses on one line. Another week of this and I'll probably have to unroot and head to store, especially if airvana doesn't help.

[Q] Call signal drops after 5 seconds/ disconnects after 12 seconds

I have Google searched and searched a ridiculous number of threads and can't seem to find a fix that doesn't involve sending the phone back to Verizon (since I'm using sprint that isn't really an option)
This phone worked great for over a month and then just stopped working. I tried reflashing through RUU's back to factory (full RUU that gets everything)
I was just running the VZW 2.15.00.07.07 Radio & 1.70.0825 PRI before the problem with just manually programed settings to get everything working.
In all my attempts to get things working I am now running the EVO Radio 2.15.00.11.19 & PRI 1.90 (both Sprint from the EVO). Everything works great except I still suffer the call dropping issue.
More details on the call seem similar to others problems but I can't find anyone talking about a fix. The call goes silent around 5 seconds then disconnects around 12 or 15 seconds.
If I load a VZW PRL I get a Verizon error message and that call seems to last indefinitely. This implies that the hardware in the phone is fine but for some reason it won't allow calls in or out.
Is this possibly an AKEY issue? or could Sprint be flagging the device somehow knowing it's not actually an EVO as I told them it was?
I'm attempting to port a rom from an evo and leave as much of it "EVO/Sprint" as possible and still have it run. I want to see if it will update profile/prl/firmware considering it has the EVO radio and PRI. I know it's a long shot, but I'm really at a loss here guys.
any help would be greatly appreciated.

Did this happen when trying to switch to Sprint? Or did it work on Sprint and then just quit working properly? I could be wrong, but I was under the understanding that the Incredible wasn't compatible with the system that Sprint uses for the radios.
Sent from my ADR6425LVW using xda premium

Rarely connects to 4G/LTE even though signal is good.

I'm in UK with a unlocked HTC10 from carphone warehouse, on the ThreeUK network.
Recently I've noticed that I no longer connect to 4g other than a few very rare occasions.
The only changes,
1. full update to the latest OS
2. I removed the sim card and put it into an old phone, when I re-inserted it into the HTC I got "network updates" which I accepted.
Things I have done after verifying mobile network/data is set to AUTO
1. delete all APN
2. reset APN to details available on my carrier website
3. Settings >backup+reset>network settings reset.
The odd thing is very occasionally it does decide it likes LTE and it works fine.. but its rare.. even if I do a reboot or toggle airplane mode.... the second I remove the sim card and put it into my old phone I have LTE, so it really isn't a signal issue.
My network have suggested a factory reset, but I am not rooted and have game data among other things that are impossible to backup. so at this stage I would rather not .
totally flummoxed by this one!!! any help or suggestions appreciated...

stupink said:
I'm in UK with a unlocked HTC10 from carphone warehouse, on the ThreeUK network.
Recently I've noticed that I no longer connect to 4g other than a few very rare occasions.
The only changes,
1. full update to the latest OS
2. I removed the sim card and put it into an old phone, when I re-inserted it into the HTC I got "network updates" which I accepted.
Things I have done after verifying mobile network/data is set to AUTO
1. delete all APN
2. reset APN to details available on my carrier website
3. Settings >backup+reset>network settings reset.
The odd thing is very occasionally it does decide it likes LTE and it works fine.. but its rare.. even if I do a reboot or toggle airplane mode.... the second I remove the sim card and put it into my old phone I have LTE, so it really isn't a signal issue.
My network have suggested a factory reset, but I am not rooted and have game data among other things that are impossible to backup. so at this stage I would rather not .
totally flummoxed by this one!!! any help or suggestions appreciated...
Click to expand...
Click to collapse
possible solutions:
- get new sim card
- hard reset done inside stock recovery
Sent from my hTc 10

Thanks.
I got a bit of time today, so did a factory reset.. same error still.. and again I put the sim in my old phone and bang 4g straight away..
in the HTC if I leave it in a strong signal position for several minutes I can see 4g occasionally pop up, but if I walk away from the window it goes again, even though I get 4g through the whole house on my old phone, and did on the htc when I first got it.
Actually thinking theres a hardware fault now.. bit of a strange one.. but looks like i'll have to return the phone tomorrow. we can try a different sim first in the shop

Just an update.
I spoke several times to HTC, one ran through basic resets with me no change (hardly surprising as I've already done a hard reset). this agent "sent through" details for return item for fix.. but these took days to arrive so in the meanwhile thinking they were lost I phoned again.
This agent was going to send me a email with lots of settings changes to try... this email never arrived....
Now since then I've done a lot of research online, and found that there are quite a few sites saying the htc10 on the new software has LTE issues, poor signal dropping signal etc.. IE it is my error, so why did htc support not know this? I wonder if its generic media articles or actually a "known" fault... its so hard to search here as both 4G and LTE are too short search terms..
Now Do I bother to send it back to them and be without my phone for a couple weeks?? if its software then surely they cannot do anything... I wonder how long until the next OTA update that may fix this if I just wait it out??
Really don't know what to do, I rely on my phone a lot, 4G isn't really "needed", but I do find the 3g signal is quite poor around a lot of areas I used to get good 4G.

stupink said:
Just an update.
I spoke several times to HTC, one ran through basic resets with me no change (hardly surprising as I've already done a hard reset). this agent "sent through" details for return item for fix.. but these took days to arrive so in the meanwhile thinking they were lost I phoned again.
This agent was going to send me a email with lots of settings changes to try... this email never arrived....
Now since then I've done a lot of research online, and found that there are quite a few sites saying the htc10 on the new software has LTE issues, poor signal dropping signal etc.. IE it is my error, so why did htc support not know this? I wonder if its generic media articles or actually a "known" fault... its so hard to search here as both 4G and LTE are too short search terms..
Now Do I bother to send it back to them and be without my phone for a couple weeks?? if its software then surely they cannot do anything... I wonder how long until the next OTA update that may fix this if I just wait it out??
Really don't know what to do, I rely on my phone a lot, 4G isn't really "needed", but I do find the 3g signal is quite poor around a lot of areas I used to get good 4G.
Click to expand...
Click to collapse
Bro im on 3uk but im on us unlocked firmware with working 4g lte and volte and wifi calling...
On stock 3 firmware i had appalling 4g connectivity but 4g has been crap on 3 for years. Try s off and update firmware to .617 and use a custom rom like viper

MrH871 said:
Bro im on 3uk but im on us unlocked firmware with working 4g lte and volte and wifi calling...
On stock 3 firmware i had appalling 4g connectivity but 4g has been crap on 3 for years. Try s off and update firmware to .617 and use a custom rom like viper
Click to expand...
Click to collapse
Thanks, I'm currently on 2.41.401.3
I have good 4g on my old phone (now sold), and this htc10 was better when I first got it, now its aweful,
Can you link me the exact software youre using? I'm very new to the HTC, I assumed the europ unlocked software would be the same as USA? but I don't get Volte or Wifi calling on 3uk..
I use mirrorlink quite a lot, and like the HTC software, so i'm keen to keep on a stock rom so I can use android pay as well etc.. or is your rom custom/rooted etc? Sorry to pester, you're the first threeuk customer on this phone I've come across. any extra details/information would be awesome thanks.

stupink said:
Thanks, I'm currently on 2.41.401.3
I have good 4g on my old phone (now sold), and this htc10 was better when I first got it, now its aweful,
Can you link me the exact software youre using? I'm very new to the HTC, I assumed the europ unlocked software would be the same as USA? but I don't get Volte or Wifi calling on 3uk..
I use mirrorlink quite a lot, and like the HTC software, so i'm keen to keep on a stock rom so I can use android pay as well etc.. or is your rom custom/rooted etc? Sorry to pester, you're the first threeuk customer on this phone I've come across. any extra details/information would be awesome thanks.
Click to expand...
Click to collapse
Search for SneakyGhost firmware htc 10 xda, exactly like that in google i am not sure if im allowed to send links on here that's why and you will find the firmware in their, its 2.xx.617.x
My phone is rooted, head over to the viper 10 page on here its a custom rom... If you get an RUU exe file you can install
617 firmware and stock rom and will have working volte, inside my home i have 4g lte connection so its about 60mb download speed, no joke on 3!!!! Lol with an RUU you will lose ALL data so back up on pc and move back over afterwards, any more questions or if i was clear PM me

So a bit of an update.. I chickened out of a software change... So got the sim changed, no difference, gotthe phone sent for repair, they updated to 401.4 but no change.. rang again, and we tried setting to 4G only using the service menu, and bop 4G signal just fine.. so it genuinely is a software bug in 7.0, the stupid thing is I had one bar at 3G, I swapped to 4g only and had 5bars!!!!! so it wasn't even like it was favouring the strongest signal.. just a shame I cannot receive phonecalls on 4g, so I need to leave it set to auto and just accept until they sort it that I rarely get 4g.. but at least I now know if I need 4g at any point I can go to the service menu and swap to 4g temporarily. he sounded like there have now been like a few reports of this, so hopefully HTC take it on board and push a software update promptly. he suggested 3-4weeks as a potential timescale, I suspect he meant months.. but fingers crossed

stupink said:
So a bit of an update.. I chickened out of a software change... So got the sim changed, no difference, gotthe phone sent for repair, they updated to 401.4 but no change.. rang again, and we tried setting to 4G only using the service menu, and bop 4G signal just fine.. so it genuinely is a software bug in 7.0, the stupid thing is I had one bar at 3G, I swapped to 4g only and had 5bars!!!!! so it wasn't even like it was favouring the strongest signal.. just a shame I cannot receive phonecalls on 4g, so I need to leave it set to auto and just accept until they sort it that I rarely get 4g.. but at least I now know if I need 4g at any point I can go to the service menu and swap to 4g temporarily. he sounded like there have now been like a few reports of this, so hopefully HTC take it on board and push a software update promptly. he suggested 3-4weeks as a potential timescale, I suspect he meant months.. but fingers crossed
Click to expand...
Click to collapse
When you were having this problem was Chrome allowing you to access some sites, but on others saying that the DNS server could not be reached? If its same problem that you are having I can't use your work around as it's difficult to get a 4G signal where I live.

matt07930 said:
When you were having this problem was Chrome allowing you to access some sites, but on others saying that the DNS server could not be reached? If its same problem that you are having I can't use your work around as it's difficult to get a 4G signal where I live.
Click to expand...
Click to collapse
Sounds like you're having a different issue, assuming you have a data connection, and each website has no server issues, or the ISP isn't blocking the site(usually they'd say not a DNS error) then one site should load as easy as another, I have these exact same issues when I have ad-blockers enabled on certain sites (some you'd expect to work).. do you run a blocker of any form? try disabling it and trying again on that website..

stupink said:
Sounds like you're having a different issue, assuming you have a data connection, and each website has no server issues, or the ISP isn't blocking the site(usually they'd say not a DNS error) then one site should load as easy as another, I have these exact same issues when I have ad-blockers enabled on certain sites (some you'd expect to work).. do you run a blocker of any form? try disabling it and trying again on that website..
Click to expand...
Click to collapse
No ad blocker.
I tried a variation of your solution and made the phone only connect to 3G or lower which seems to have solved the issue even when I switch back to 4G, hopefully it's not just a coincidence. Thanks for your advice.

Three UK user here, just tried the service menu 4G force and that seems to work for me, I shall see how it goes. Good for dead spot testing
So a few days later: Leaving it on means 4G pretty much everywhere I go but the obvious downside is no calls even through the ThreeInTouch app. Bit of a downer so back to watching it sit on 4G until I want to actually use it then it goes 'Hey let me check jump back to regular H for you'