I was screwing around with my phone last night when all of a sudden i lost connectivity to my carriers network. I had my gps on and connectivity to the 3g segment of the network and it just dropped the phone off the network.
I have explored as many avenues as I can with regards to emei blocking, and it seems my phone hasnt been blocked from the networks. ( I live in darkest africa, lol, so this was a major undertaking)
I have followed numerous posts on xda and android forums, tried everything from reflashing radio, reflashing rom, superwipe, to trying the strange, LEAVE YOUR BATTERY OUT FOR A FEW HOURS fix, didnt work. also since this happened I am unable to use the sim card in any other phone and putting a different sim card in my phone made no difference.
My questions are thus;
1. Is there any way in South Africa to check if the emei is blocked ( carrier call centres cant help me)?
2. Can a sim card damage a phone?
3. How will I troubleshoot (using logcat) whats is actually happening ?
4. Has this happened to anybody else and if so did they manage to fix it?
I managed to get all my questions answered this morning. Phones hardware is faultly so I am gonna be without the love of my life for a few days, sad....:{
Related
Hi everybody,
I have a big problem with my phone (or with my sim card).
Since 2 days, and without touching anything, my phone has a lot of difficulty to connect the Network that I'm registered to (Orange).
I'd got some connection problems like these ones :
- "Your sim card doesn't allow you to connect this network"
- When activating the 3G it stays on "activating" (even if I reboot the system and pull out the battery for few seconds)
- Non-send messages
So I decided to wipe all data and reinstall. It worked…but…the next day it restarts..!!
Do you think it's caused by an app or by rooting the phone with xtc-clip ?
My specs :
- S-OFF
- Rooted
- RUU_Marvel_S_HTC_Europe_2.13.401.2_Radio_47.23a.35.3035H_7.53.39.03M_release_225747_signed.exe
PS : the RUU has been installed with the sim card inside the phone of course.
Installing ruu with sim in shouldn't be a problem.
Easiest thing would be try another sim before deciding what to do next mate.
Thanks for replying.
In fact my phone network works again since I've created the topic but I don't know at all how ..
I've tried my girlfriend's SIM yesterday but it is a blackberry one and I don't why my phone doesn't accept it to register .. I will try again or use a friend SIM this week end.
BTW does your 3g connection make about 5sec to be activated ? Before the problem appears in 1/2 sec I've got the 3g. Now it's more, but it works.
This is not an APN problem 'cause they're all OK and for messages it's not a problem from message center since it's OK.
So I am always wondering how the phone could have this behavior without any changes.
If it makes the same again, I will call my operator to know more about it and will make a feedback here.
It could well be network/operator related maybe they have a problem.
Anyway main thing is your back up and working again.
The problem isn't resolved unhopefully... It doesn't work at home .. Sometimes yes, and the rest of the time no network (even if I got all the bars of the network and the Edge Logo) and I can't do anything.
I called the operator yesterday, they say my SIM card was defective so I went to the operator's shop and they changed the SIM card.
But back at home, it doesn't work again .. And now I'm at my job's office and it works again ..
So I conclude that there is a network problem in my block of flats ?
I will call back them tonight to see what they tell to me and will make a feedback here.
Also I tried to swap phone, the same problem with my old Sony Ericsson.
I put my SIM in my girlfriend's Blackberry (network used to work for her), and it does'nt work. Then when she puts back her SIM card, she had no network as me...
So could it be a hack of SIM card to prevent you having network at home ? (it could seem a lil bit paranoiac I know ^^)
emveefr said:
Also I tried to swap phone, the same problem with my old Sony Ericsson.
I put my SIM in my girlfriend's Blackberry (network used to work for her), and it does'nt work. Then when she puts back her SIM card, she had no network as me...
So could it be a hack of SIM card to prevent you having network at home ? (it could seem a lil bit paranoiac I know ^^)
Click to expand...
Click to collapse
I don't think so mate.
More probable is that the mast that provides data that is closest to your home is at fault.
I would just make sure to report it and I'm sure others will have issues, so your provider should investigate and provide a solution.
intel007 said:
I don't think so mate.
More probable is that the mast that provides data that is closest to your home is at fault.
I would just make sure to report it and I'm sure others will have issues, so your provider should investigate and provide a solution.
Click to expand...
Click to collapse
I called the network provider, they say they will call me tomorrow for me to talk with a technician.
BTW my girlfriend called them earlier and they say this is a problem due to the residence.
I tried to ask them if there is a problem with the mast, they said it seems to be normal and network works well in my area...
But the network is fine out.. In the appartment it works about 10/15mins per hour ...
For the "SIM Hack" suggestion I told you, do you think this is possible ? (I doubt because no problem out ..)
Let's wait and see ! If you have any suggestions, don't hesitate !
Thanks for the support though !
Edit : always all the bars of network and E logo just sending, not receiving when it doesn't work.
Maybe your building is a blackspot meaning signal is not passing through happens to me indoors with wifi.
And where I live in a small village I can't get a good data signal indoors.
I have to turn off 3g altogether and opt for 2g only as it gives me better call signal.
But if I walk for 10 mins towards town I can switch to 3g and its perfect.
I would just wait to speak to the tech guys and see what they say.
Oh and forgot to mention my operator reduced my monthly bill due to my poor signal, haha.
Good luck hope they sort it for you.
If not try a different network sim just as a test.
The strange fact is that it used to work perfect in the building.
There are problems for about 4 days now.
When I forced 3G using "WCDMA only", it seems the signal was better and not blocked on E/G.
And now I turned it back to Auto and it works .. I don't understand what the **** is happening... !! It comes back to 3G/H.. but sometimes it fails again ..
I will wait for the tech guys, and if it's not solvable I guess I would ask for a commercial act such as yours !
Moreover this week, friends will come so we will see if they've got network (I believe they're at the same network provider, no luck ^^) .. !
Thanks for your support again mate, really appreciated !
My phone just started doing the same thing. Its a stock phone.
Finally nobody called me back but the network came back so no more problem now.. How ?? I simply don't know .. Good job "Orange".. !
Thanks for support though
Hi there,
I'm on vaca for one month in Africa and I am trying to use my sim card but I have this message :" Your SIM card does not allow a connection to this network "
I tried two different sim cards but I still have the same issue.
Note that the phone was working perfectly yesterday with my Tmobile Sim Card.
It's an international One X so I don't think that I need to unlock it.
Do you guys have any solutions?
Thank you
it sounds like something tmobile end has changed on your account, if possible i'd call them to see if they can help get it working again
other thing to check is the roaming settings, check its enabled etc
Thanks for the reply.
I'm not using that Tmobile sim card anymore. But an Orange one.
Should I factory reset it and see if it'll work?
Thanks
i had this happen on mine, ive got tmobile sim, it went to tmobile orange signal, i tried to manually switch it back to tmobile (better signal coverage) and it said the same thing.
A reboot didnt fix it so i went into settings, storage, make more storage and then cleared all temporary data for all apps.
this seems to temp fix the issue and allows me to reconnect to my peferred network it still happens every now and then so it could be a software gitch with the hox
Just tried it. Didn't work
I will restore it and see how it goes
Even with the New Rom, Superwipe I still have the same issue ?
hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.
Hey there,
TL;DR : phone stuck on roaming network, unable to find other networks when scanning.
I've been reading alot around here for a while since a few months, and I'm now asking for help about an issue that I don't know how to fix it.
I'm using a S-ON One V in France (primoU).
I've changed my network operator last week. There are 4 real operators in France (Orange - 208-01, Free - 208-15, Bouygues 208-20 and SFR - 208-10). I've moved from a virtual operator (Prixtel - SFR network) to Free. Free has launched its network last year and has contracted a roaming agreement with Orange to use its network.
My issue is that my phone is stuck on Orange network and is unable to "view" the others and therefore unable to register on Free network. I'm pretty sure that it's a software issue because : i) I was able to scan and see all networks with this ROM, prior changing the sim card, ii) I have a Windows phone right under the hand with the same operator and it's able to scan and view the 4 networks and iii) checking the MCC and the MNC gives the code 208-01. I've performed a crossed check, too, and my HOV still shows the issue with the other sim card, while the Lumia is able to view 3 networks (all but Free) with mine.
It wouldn't be much a big deal since Orange has an excellent quality network if Free wasn't restricting data access on roaming (to cut the costly usage fee, seemingly).
When facing this problem, I was using Omega 2.5.0 with IronMan kernel for a whole month.
As Omega has became extremely laggy and unstable in less than 3 weeks, I thought I would kill two birds with one stone by changing to a new ROM. So I moved to C-Bean with Hellboy-CM10 kernel.
And still the same issue. As with CM10, CyanSense and Shpongle.
So I flashed back to stock ROM with stock kernel (and keeping TWRP recovery). Still the issue.
I then found this thread wich is somewhat related, since the "error while scanning for network" occured sometimes with Shpongle-based (and so AOSP-based) ROMs.
But I wonder why I still face this problem with the stock ROM and why the "error while scanning for network" still poped up when I tested CM-based ROMs (CM10 and CyanSense), while my phone was still S-ON (which shoud prevent radio flashing, as far as I know).
So I went through the Sensation thread about fixing the radio and RIL and I jumped to the conclusion that I may be looking in the wrong way, since I should have fixed the problem when flashing the stock ROM.
Now I've S-OFF the phone and gathered some infos.
Radio (gsm.vers.baseband) : 20.79a.30.0835U_3831.24.01.30_M
RIL (gsm.version.ril-impl) : HTC-RIL 2.2.0039HM (strangely enough, GetRIL shows "unknown")
CID : 61915329
I don't know what to do know now. I'm afraid to mess up the whole thing with somewhat random flashs.
What should I do to fix it?
Thanks for reading.
I've flashed the RUU and the phone keeps recognising the roaming network only.
How can I fix it if the problem is still there with a 100% stock software/firmware ?
OK so I put my former sim card in and performed a network search. I found all the networks available. I changed absolutely nothing else.
Could it possibly be an hardware malfunction between the phone and the sim cards from the provider (since I've been able to reproduce the issue with other sim cards from the same provider) ?
Okay, last bump before I give up.
A crossed check was performed by technicians operator in shop. They recorded the impossibility for my HOV to scan and view the Free network and sent me back to HTC.
I took some time to explain the problem to the HTC call-center guy. And he bounced me back because they don't care since the phone is working even if it's in roaming 100% of time.
As it has been suggested to me by an IT guy, it could be the baseband/radio firmware that may not be up-to-date, as the Free operator has entered the marketplace in early 2013.
Do you know if it's possible and if there a way to fix the radio? :/
EDIT : I managed to borrow a HTC Wildfire Buzz, and it shows exactly the same issue as my One V...
Hi all, there is perhaps a response to this issue but my English is not very good since I'm Cuban, so sorry.
I have a GT-i9082L which sent me to Mexico and worked perfectly there, to get to Cuba no longer worked the mobile network, I thought that maybe should unlock it, bring it to a technician and he said that there was no problem to unlock it was the mobile.
I gave myself the task of making root and install your latest firmware for samsung perfect, but the phone still does not work just the mobile network, update the modem and still the same. I also installed other rom and nothing.
Without inserting any sim under 112 or 911 and pretends that this marking but no sound. if I insert a sim tells me that the network is not available.
I tried with other sim and does exactly the same.
No if glitch or software, does anyone h presented this problem?
Another curious fact is that even without wearing a sim gets in some places all signal lines.
appreciate any help.
thank you