ive decided i would keep emailing the Google Wallet Support Team until they decide to fix the problem they have cause with are phones. the way i see it "Google Wallet" app has broken my phone(Secure Element) and i feel they should be fixing this problem.
From Google
Hi Luke,
Thank you for calling Google Wallet. It appears that your phone has experienced a rare hardware error with the Secure Element that makes it incompatible with the Google Wallet mobile app. We are currently working with our hardware partner to address this particular error and we apologize for the inconvenience this has caused you. If you wish to continue using Google Wallet, we recommend contacting your phone carrier or the retailer from whom you purchased your phone to learn more about your options to remedy the issue with your device’s Secure Element.
For more information about the Secure Element and security with the Google Wallet mobile app, please visit our help center at http://support.google.com/wallet/bin/answer.py?hl=en&topic=1350361&ctx=topic&answer=1350362
Thank you for your patience with this issue. We appreciate your help as we work to improve Google Wallet.
The Google Wallet mobile app requires an NFC-enabled Android phone and Secure Element chip. The phone must have an operating system of Gingerbread Android 2.3.7 at a minimum. To check if your Android phone is compatible with Google Wallet, please visit https://support.google.com/wallet/bin/answer.py?hl=en&answer=1347934&topic=1347912&ctx=topic
Currently, Google Wallet is only available in the United States.
We're continually working to expand Google Wallet to more devices, carriers and locations. If you’d like to be notified when Google Wallet is available on more devices, please visit http://www.google.com/wallet/get.html and click "Sign up for email updates" at the bottom of the page.
It was a pleasure assisting you today. Feel free to contact us again if you have any additional questions regarding Google Wallet or visit our Help Center at http://www.google.com/support/wallet
Sincerely,
Mark
The Google Wallet Team
Click to expand...
Click to collapse
From me
This is not a rare hardware issue as a lot of the android community have this problem. A factory reset or clearing the apps data in the setting app also causes this issue. This leads me to suspect that the app changes the files in the phone or lock your google account from using it with the phone. Not making it a hardware issue at all.
Like google music which wasn't released to out side of the US for a wile, but worked fine in the UK, this is the same with Google Wallet. When I buy a £500 phone that I am told I can use as a credit card I expect it to be enabled. I understand that only few places in the UK support this option, but I still don't want Google to limit this.
Please get back to us with a fix to this issue because a large amount of android community are very disappoint in Samsung and google due to this problem. Some first, and last, time android users.
when the error message appeared on the app I was told to contact google wallet support. One of your advisers then told me to contact the manufacture. Personally I agree with the apps advise about contacting your selfs as it was your app that broke my phone.
I went to your support forum and no contact number, help files to anything else was available to help me. Please change this as I had to spend time then searching through different forums on the subject for the contact number.
Sincerely
Luke Pring, LukeMovement Android (Market) App Developer
Click to expand...
Click to collapse
^^^Ended it like that so that he doesnt continue to talk down to me like im an idiot, with the adviser on the phone did so i hung up on him XD
lukemovement1 said:
^^^Ended it like that so that he doesnt continue to talk down to me like im an idiot, with the adviser on the phone did so i hung up on him XD
Click to expand...
Click to collapse
Haha clever, though you have some grammar mistakes which you should have probably addressed before sending thee message
Sent from my Galaxy Nexus using Tapatalk 2
Related
OK,I bought my device in mid November for Xmas gift. Since the beginning of the year, I decided to use one of the perks. Low and behold I am charged. I try to contact the company involved and they say that they only provide a limited trial. But Samsung states the trial period is much longer. I contacted Samsung abouot my issue, and wonder what I was not sent during my registration. I own many Samsung devices and have had my account since late 2008. So I know my account registered the device and should have had some details in regards to perks. The only thing I got was a one time webpage with a Google play code for my credits, everything else was just unlinked information for all new subscribers to the perks.
Has anyone dealt with perks and have any ideas to resolve such issues? I don't want to be charged for something I am trying out.
Possible fix
Well, I finally an answer back from the second point of contact... they stated that they normally don't support tablet but offer support through phone service. Any way now I must call Samsung support to run through the issue one more time, so they can figure out what to do.
Some head way
OK, got done with my call to Samsung.
I learned not to register the device through your Samsung account devices page. I have many Samsung items through the years, as I had learned it is easy to go and register that way.
The proper link is http://www.samsung.com/us/register-for-your-galaxy-perks/#note-8 for the Note 8.0
Also for some odd reason they want a google email account, which I never had until after registering. Take note that if you have an existing Samsung account, the email address needed for registration completion is your gmail email address.
I wish web developers had a brain, this is not the first time I have seen such a broken way cross linking account information, just annoys the krappa out of me.
Now to fix the issue with Samung Link unable to fetch account authentication information with my Samsung account. Yes, I deleted and recreated the Samsung account many many times. Just another annoying issue. (
While waiting...
OK, while I had some time, I fixed my Samsung link issue... had to make it a system app. Samsung loaded PS Touch, and Samsung Link need to be kept as system apps. Though most of all the system apps can be removed and side loaded for Google Play to manage install/removal processes. I prefer it that way for reloads and memory management outside of using Titanium Backup. The less utilities to perform tasks the better. Somebody should do a right up on using built in function to perform most all needs, instead of finding more apps to do what you can do on your own and without rooting.
I doubt I'll ever fix the Video Hub issue... seems that it is getting info from Samsung servers about the device. If the device does not match the white list at the authentication server, your a no go at getting content. At one time the Note 8.0 was in the white list, now it looks like it is region select and will check firmware along with device.
I have an app to fake the ID and location, but Video Hub is not a concern just an odd app that has some interesting features that go beyond google play hardware requirements.
Woopie! )
Samsung got me my perks rewards resent to my email address. The Google account that I had to make since I did not use goodle before owning the Note 8.0.
Now I am going to redo my account on which I paid a months subscription, so I can apply my perks.
Keep getting a popup warning every morning when we turn on our Note 8.0 then start the wi-fi that says: "An update is required to access Samsung services". So far we've answered "No" each time the warning is displayed until I find out what they want to update and just how much extra data will be deposited onto the tab if we allow it.
Yeah...I'm paranoid but the fact is, we don't use any Samsung services. I'd really like to turn the Samsung account OFF if that's a safe thing to do.
What do you say Note 8.0/Android community? Should I allow the update or would turning off the Samsung account stop the update notices???
EnzoS
I believe you can turn off the account, as a fact I have mine turned off and whenever I re-flash a new Rom either Stock or Custom I always say No to the Samsung account, but you can remove/delete your Samsung account by going here https://account.samsung.com/membership/service/getServieInfoList.do sign in, profile, remove account.
On your tablet it will still show Samsung account and you will notice that it cannot sync "sync error" when you click that it will try to sync and will fail, after that the Samsung account will be gone or if you do see "remove account" just remove it with that.
I will include a picture of the services that will be stopped.
Hoping this helps
Sent from my SPH-L900 using xda premium
Harjan112 said:
I believe you can turn off the account, as a fact I have mine turned off and whenever I re-flash a new Rom either Stock or Custom I always say No to the Samsung account, but you can remove/delete your Samsung account by going here https://account.samsung.com/membership/service/getServieInfoList.do sign in, profile, remove account.
On your tablet it will still show Samsung account and you will notice that it cannot sync "sync error" when you click that it will try to sync and will fail, after that the Samsung account will be gone or if you do see "remove account" just remove it with that.
I will include a picture of the services that will be stopped.
Hoping this helps
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Another U break it by disabling it thread... I see this all the time with peeps disabling features in MS Windows.
I use Samsung account to get the latest Samsung updates. Without your updates, your link, OS update, and most of all Miracast sync will not properly function. As there are bug fixes and added features.
I even have Google play store setup to be automated with updates as well. It is the only way to track the 200 or so downloaded apps being fixed and what not. Still waiting for 100% compatibility for Android 4.4.x... which may never be. HA!
Though I use dummy a google email account that are setup with features disabled. Google has buried a lot of user settings, but at least you have them to disable.
@gooberdude you telling us that if you don't setup the Samsung account you will NOT get an OS update? I find that strange cause as I said before I never set it up and still was getting my OS updates when I checked for updates, now of course after I Root the device with either CF-root or "the always mentioned by you" Saferoot, it will say that my device is modified and that there are no updates available.
I really don't see the point of a Samsung account and feel that Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does.
Sent from my SPH-L900 using xda premium
Harjan112 said:
@gooberdude you telling us that if you don't setup the Samsung account you will NOT get an OS update? I find that strange cause as I said before I never set it up and still was getting my OS updates when I checked for updates, now of course after I Root the device with either CF-root or "the always mentioned by you" Saferoot, it will say that my device is modified and that there are no updates available.
I really don't see the point of a Samsung account and feel that Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I use saferoot and it does not show device is modified, because it is not flashed. Many root options require flashing, saferoot does not. So the flag is left alone.
Now for Samsung apps, you must have an account to use half of them. So if you are not using any Samsung apps, then don't bother with making an account.
I think you can still use the Samsung voice commander without an account... as it is at least 2x faster than Google and works just the same.
Its all up to you on what you want to do for getting updates. For me I get 3% battery drain every 12 hours when in sleep mode with WIFI enabled. Including having updates and email active. That is too small to think about disabling accounts or turning off sync and updates.
It seems too many Android peeps tweak things so much that they are paranoid by not doing enough. I am a minimalist. I do what I can with what I got, and find what is the issue before modifying, adding or removing stuff. I have found that Samsung and Google can interact well with each other to make operation of the tablet quick and stable. Though, Google needs to work more on getting things right with voice search and media player.
At least Samsung has addressed and fixed many wee issues with proper updates since January and March. Just waiting for 4.4.x to be released so I have that available when I want to upgrade.
@gooberdude don't hear me wrong, I am completely with you as far as the paranoia goes, I myself am a firm believer of Stock Rom with minimal tweaks, when it comes to updates I always check manually, I use the tablet mostly for reading my ebooks and occasional web browsing, email and getting good battery life, right now I'm at 2 days and 6 hours with 32% left, of course I enable my wifi when I need it.
I actually did send you a PM a few days ago asking about safe-root, don't know if you have seen or gotten that or not, I would like to start using safe-root to it full potential
Sent from my SPH-L900 using xda premium
Here is the original link it has a step by step guide and has a reply with someone's video as well.
http://forum.xda-developers.com/showthread.php?t=2565758
gooberdude said:
Here is the original link it has a step by step guide and has a reply with someone's video as well.
http://forum.xda-developers.com/showthread.php?t=2565758
Click to expand...
Click to collapse
Thank you, I will give it another try later today
Sent from my SPH-L900 using xda premium
Thanks guys for the comments and recommendations but perhaps I didn't make myself totally clear in the initial posting. I'd simply like to know if I can avoid being bothered to update my account or apps or whatever by turning off the Samsung account on the tablet. I don't have to (nor do I want to) delete the Samsung account entirely. I just want to take it off the tablet (turn it off/disable it) with hopes that the popups warning me that "An update is required to access Samsung services" will go away.
As I stated earlier, we don't use any Samsung services and don't even download any apps from the Samsung apps store. As Harjan112 said: "...Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does." We also are quite minimalistic and are very happy to run the tab with as little as possible running in the background and only update what we use if absolutely necessary.
Your comments in this regard will be appreciated.
EnzoS
You can remove the account from the tablet without deleting it entirely.
Go to your settings... Accounts... Click Samsung account then on the right side of the screen you will see Accounts with your email address click that, then in the top right corner you should see remove account.
This also should stop the update notice.
Hoping this helps
Sent from my SPH-L900 using xda premium
Harjan112...thank you very much for the detailed information. I needed to be assured that removing the Samsung account from the Note 8.0 was the right way to go and your explanation seems to be right on the money. The tab is my wife's and I don't think she would appreciate it too much if I decided to root the thing and experiment on it in any way (ha).
Now if I could only get an answer to my other problem: the Gallery's data file bloating itself for no apparent reason every time the tab is turned on or rebooted. It's pretty strange that (so far) 118 people have viewed the posting but not one reply...not even a foolish recommendation (ha).
Thank you again. I will definitely give it a try now.
EnzoS
Now if I could only get an answer to my other problem: the Gallery's data file bloating itself for no apparent reason every time the tab is turned on or rebooted. It's pretty strange that (so far) 118 people have viewed the posting but not one reply...not even a foolish recommendation (ha)
Click to expand...
Click to collapse
Lol... where exactly did you ask that question Are you sure it was in this thread
Anywho what do you mean by bloating? As in let say book covers for ebooks or album art for music or web albums?
Sent from my SPH-L900 using xda premium
Thank you for your interest in my "other" problem. I did indeed post my question in the Galaxy Note 8.0 Q&A, Help & Troubleshooting thread as: "GN8 Gallery data eating up drive space" back on the 1st of March. I thought I was fairly clear on the description and I would appreciate it if you would check it out. I'd be more than happy if you had questions for me as I'm baffled by what's happening. Please read my post.
Best regards,
EnzoS
EnzoS. said:
Thank you for your interest in my "other" problem. I did indeed post my question in the Galaxy Note 8.0 Q&A, Help & Troubleshooting thread as: "GN8 Gallery data eating up drive space" back on the 1st of March. I thought I was fairly clear on the description and I would appreciate it if you would check it out. I'd be more than happy if you had questions for me as I'm baffled by what's happening. Please read my post.
Best regards,
EnzoS
Click to expand...
Click to collapse
Ah, well we did not follow your past question... I found with my antivirus app, that I get over 350MB of cached images just with my mp3 ID3 tags having album art.
I found that if you install Xposed framework and add the Wanam Xposed module, you have he ability to disable caching of images. Since disabling, I get zero cache. As for clearing the cache, you will either add a cleaner app or replace your antivirus with one that has built in added utilities.
Though one thing about disabling cache, you will notice slower image redraws with any images that are stored on slow SD cards. I have 633x UHS-1 SD card installed, and do not find images having issues with delayed image redraws from SD.
Hope this helps.
Using the Chinese version in the USA generally with no problems. However, I'm trying to set-up in-store payments with Google Pay and I get a message that says "Added features couldn't be set up. To resolve this, you'll need to contact your bank. You can still pay with this card on Google and across other apps and sites, just like before."
- Contacted Google first. They said my bank needs to restore or reset token.
- Call the card (Chase). They have no idea what tokens are and tell me I need to set the card up with Google.
- Call Google. The lady tells me I need to reset other devices that have Google Pay. I reset both of them. No luck.
- Call the bank again. They tell me the same story.
I'm basically going in circles.
Has anyone experienced this? I also tried another card. My guess is there's some problem with this phone and Google Pay. I searched the internet but haven't really found anything. Can I get Google Pay in-store working on a Chinese Mate 20 X?
SmartPhonesFan said:
Unfortunately it won't work .. it doesn't work for us with Honor Note10 you need to have global version to get it working.. it will work only within ASIA-Pacific worlds region
Click to expand...
Click to collapse
Having this issue with my Chinese version Mate 20 Pro. Do you have a link to the source of this information?
ozv101 said:
Using the Chinese version in the USA generally with no problems. However, I'm trying to set-up in-store payments with Google Pay and I get a message that says "Added features couldn't be set up. To resolve this, you'll need to contact your bank. You can still pay with this card on Google and across other apps and sites, just like before."
- Contacted Google first. They said my bank needs to restore or reset token.
- Call the card (Chase). They have no idea what tokens are and tell me I need to set the card up with Google.
- Call Google. The lady tells me I need to reset other devices that have Google Pay. I reset both of them. No luck.
- Call the bank again. They tell me the same story.
I'm basically going in circles.
Has anyone experienced this? I also tried another card. My guess is there's some problem with this phone and Google Pay. I searched the internet but haven't really found anything. Can I get Google Pay in-store working on a Chinese Mate 20 X?
Click to expand...
Click to collapse
Check out the posts made by stestesteste on this subject. He reported using Google pay on his AL00 in the UK with Barclays debit card.
Got my Nokia X7 (parallel import from China) couple of days ago and it is observed that "Location History" is OFF and not able to turn it on. It is annoying without able to share my location with friends and record Google Timeline. Appreciated if anyone can come up with a solution on this. Thanks.
default888 said:
Got my Nokia X7 (parallel import from China) couple of days ago and it is observed that "Location History" is OFF and not able to turn it on. It is annoying without able to share my location with friends and record Google Timeline. Appreciated if anyone can come up with a solution on this. Thanks.
Click to expand...
Click to collapse
Google Location history is not available in the CN ROM for obvious reasons.
Obvious reason - Google services are banned in China. So, Nokia's CN ROM is compatible with Tencent's location services. That means you cannot use location history.
On a side note, you should consider stopping Google from keeping an eye on wherever you go at all times. Just an advise, the decision is yours.
And.. If you really need it, then you will have to find a way to flash it to the Android One global ROM.
Im not sure about this solution cuz i dont have time to try yet, but some of my guys confirmed it did.
you need to delete "tencent location services" via adb (search for delete bloatware without root), once you done it, gg history location will be used again instead of tencent.
btw, they said that tencent sent data to their server so i dont like it too, will delete it soon.
pls do consider carefully.
njckjen said:
btw, they said that tencent sent data to their server so i dont like it too, will delete it soon.
Click to expand...
Click to collapse
Once Google Location History service is enabled on an android device, Google is doing exactly the same thing: one's every move is sent back to a Google server. Google needs those data to provide other related services such as Google Now. Google does allow one to delete Location History data on its server though. Tencent is just doing the same thing Google does with a similar service, but I don't know if it allows one to delete those data at will. If you're worried about privacy, you shouldn't use anything like that at all--be it Google Location History service or a Tencent counterpart.
hchao1 said:
Once Google Location History service is enabled on an android device, Google is doing exactly the same thing: one's every move is sent back to a Google server. Google needs those data to provide other related services such as Google Now. Google does allow one to delete Location History data on its server though. Tencent is just doing the same thing Google does with a similar service, but I don't know if it allows one to delete those data at will. If you're worried about privacy, you shouldn't use anything like that at all--be it Google Location History service or a Tencent counterpart.
Click to expand...
Click to collapse
I know bro. But I'd rather let gg do it, not tencent. Everyday we use ggapps they'r all collecting our informations, with one more it is ok. btw i didnt enable location history since i've used gg account on any smartphone.
1 addition reason I want to delete tencent that I hate it personally vnese hate china spyware things.
njckjen said:
Im not sure about this solution cuz i dont have time to try yet, but some of my guys confirmed it did.
you need to delete "tencent location services" via adb (search for delete bloatware without root), once you done it, gg history location will be used again instead of tencent.
btw, they said that tencent sent data to their server so i dont like it too, will delete it soon.
pls do consider carefully.
Click to expand...
Click to collapse
I have removed "Tencent Location Service" through ADB shell and was hoping Google Location Service will be used instead, but the result is negative. It still saying "This device is not sending location updates" under Google location sharing. Also, "Find My Device" is not able to locate my current device. I think all these happens is just because Google is not able to see my X7. Appreciated if anyone can help on this
I have found a nasty bug with my Pixel 6 Pro and Google Play. The bug currently makes it, so any purchases done through Google Play (including in-app purchases) don’t require authentication or biometric prompt even though both options to ask for biometric and ask to authorize every purchase enabled. They all get bypassed.
Here what I mean:
The main configuration page:
https://imgur.com/Xkw4Ssb
Purchases authentification:
https://imgur.com/BK8mzcQ
I have able to replicate that issue three times. I’ve factory reset phone and only kept the bare minimal. And every time I add my Mastercard credit card to my Google Pay, it makes it bypassing all security measures. So, my kids could take my phone and make my wallet cry. But what is strange is my debit card was added and it never did that bug. Mastercard asks to call the bank and authorize your phone. As soon as my card becomes active, the bug is back.
I’ve tried to contact Google about this issue, but I’ve had no one answering me. I don’t know what else to do. Anyone can verify, and see? Three other people confirmed the bug to me so far and they all Pixel phones (5, 4a, 6 pro). I have a video too, but I need to blur it out and I need a software for that
Phone: Pixel 6 Pro
App: Google Pay
Card: Mastercard
Good find! I hope you report it to google
I've reported it to Google Play, Google Pay, Pixel Hardware and Google general update and I've got yet a proper answer. Everyone just pass the puck asking me to do many things I've done regardless of me saying I've Factory reset without backup restore which is the shotgun approach.
I want to see if this issue is more widespread. I need more sample data. But I don't understand how it could be a problem only affecting me and not other users...
bHello, I have a similar problem I think. when I add my MasterCard card to Google play Impossible to complete the configuration it blocked the validation of the cardHello, I have a similar problem I think. when I add my MasterCard card to Google play Impossible to complete the configuration it blocked the validation of the card
crappp said:
bHello, I have a similar problem I think. when I add my MasterCard card to Google play Impossible to complete the configuration it blocked the validation of the cardHello, I have a similar problem I think. when I add my MasterCard card to Google play Impossible to complete the configuration it blocked the validation of the card
Click to expand...
Click to collapse
That is an entirely different problem. It can happen due to a host of reasons. Maybe your mastercard provider doesn't support Google Pay, maybe you used a VPN, maybe GPay didn't like your IP. It can sometimes be difficult to add cards to GPay. You are not rooted, are you? That makes GPay a bit more complicated.
m the card works great of course my other devices so i assume it is from the pixel
delete
Currently with three tickets open, at Google Play, Google Pay and Google Hardware. All of them are giving me the same answer. Yet, I show video of the bug, they ignore it. I would appreciate if there were people here that can try and test this issue.
Else... I don't get how it could only affect me when my phone is factory fresh and has only a Mastercard credit card added to Google Pay.
Ticket was escalated higher, sent a bug report to Google. Awaiting more info on this bug.
If anyone here could try it on their Pixel phone, it would be appreciated.
From my findings.
Everything updated, Android 12, Google Play up to date
Google Pay with one credit card activated (in my case Mastercard)
Make a purchase of a cheap app. You can get it refund for free if it's the first time you buy it.
You will never get prompted for the authentication.
Thanks guys
Waibashi said:
Ticket was escalated higher, sent a bug report to Google. Awaiting more info on this bug.
If anyone here could try it on their Pixel phone, it would be appreciated.
From my findings.
Everything updated, Android 12, Google Play up to date
Google Pay with one credit card activated (in my case Mastercard)
Make a purchase of a cheap app. You can get it refund for free if it's the first time you buy it.
You will never get prompted for the authentication.
Thanks guys
Click to expand...
Click to collapse
Print authorisation required for me.
Pixel 6 Pro with Feb update...
disregard this message, sent without quoting or reply.
Follow-up, Google has been making me go back and forth with basic troubleshooting. I've got yet an answer to this bug. I'm trying to find more people with this same issue but seems I'm the only crazy one out here. *sigh*
To be continued!
simannjo said:
Print authorisation required for me.
Pixel 6 Pro with Feb update...
Click to expand...
Click to collapse
You have a credit card activated on Google Pay ?
Waibashi said:
You have a credit card activated on Google Pay ?
Click to expand...
Click to collapse
Yes I do.
So. Google support is not doing anything and just ignoring my plea. I've end up with a RMA. Factory sealed phone. Up to date. No restore. Stock OS and only enter my card in Google Pay.
Bam. As soon as I do this. All purchases go thru without any authentication. Straight purchase.
I'm getting really tired by the lack of urgency on this matter from Google. This opens up a lot of issues for phone users with kids and also opens up a lot of room for accidental in-app purchases...
Anyway to go further with this issue ? This is insane. I can reproduce the issue everytime and all I'm getting from Google are emails saying. Hey, sync your accounts
Waibashi said:
Anyway to go further with this issue ?
Click to expand...
Click to collapse
Hit up some of the Android news sites like AndroidPolice and 9to5Google and contact the writers. I would bet they will write some articles on it.