Service plans after Sprint? - EVO 4G Q&A, Help & Troubleshooting

My contract ends in July and im on my parents family plan still. Upon moving out and all that good stuff, they wont let me stay on their plan.
So now I would be in the search of what to do when the time comes.
What do you guys suggest? The cheaper the better as a college student, supporting girlfriend and I on one income- makes it tougher. (currently paying $55 on my parents plan, split up amongst family members).
Advice would be appreciated.
Edit: One idea I thought up of, is get a month to month plan with unlimited text and get a simple phone.. and let the GF use the evo (that has no service) and use with google voice to text each other. As shes around places with wifi, except in the car.

my first idea would be to see if your employer offers any discounts, cell phone service discount. They usually range from 15 to 20% by my experience. Otherwise call sprint up talk to a saleman maybe you can get info on a promotion they got going.
I'm all for sprint as you can tell. Just never cared to try others by myself since I tried them with my friends phones. Cricket sucks in my experience. I don't think it would do your evo any just to switch to them, would have to get their crap phones from them.

Will check into that, thanks

You can flash your evo to Boost and pay about the same as you are paying now for unlimited service, no 4g. You will have to do some internet searching to learn how to do it, but it is another option.

Not sure but would I be able to use any ROM if I am on boost?

Related

bite the bullet on tmobile

i am thinking about getting the touch pro2 but i am thinking how i could do this without data
so if i sign up for the phone and get the data and then 10 days later say the phone got stolen and put the sim card in a old motorola razr and tell them is this my replacement will that work? or are they going to still make pay for data service
i had att in the past and i was able to do that with them i don't know how understanding or lenient the tm csr's are.
if you tell them that it was stolen then they will block your imei. just call them and say you dont want the data plan. or get it for a short amount of time. then say that you have a different phone
Well you can buy the phone outright without a data plan but that could get expensive. I would just get it and then cancel the data plan later.
I went with Tmobile: 39.99 for 300 min + myfaves, 24.99 unlimited net + 400 msgs = I'm using Google Voice with this thing which brings me to unlimited mins/msgs if I ever go over. The internet plan is totally worth it. And it is the cheapest one out there.
radek_mazur said:
I went with Tmobile: 39.99 for 300 min + myfaves, 24.99 unlimited net + 400 msgs = I'm using Google Voice with this thing which brings me to unlimited mins/msgs if I ever go over. The internet plan is totally worth it. And it is the cheapest one out there.
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I thought the 24.99 plan no longer included msgs, was that grandfathered?
There is a unlimited msg + data for 34.99 together I know that but I never heard of the 24.99 internet coming with 400 messages. I guess it wouldn't matter for me because I use more then 400 messages a month.
there used to be a plan with messages but it was removed so u only have it if grandfathered in.
jim_0068 said:
there used to be a plan with messages but it was removed so u only have it if grandfathered in.
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Click to collapse
correct
they stopped that plan about 3 months ago
and to the OP, in regards of taking off the data plan later on, you cant do it. its a requirement in purchasing the phone and cannot be removed without an early termination fee. T-mobile can see what phone you are using, when was the last day you used it, and your IMEI, so reporting it stolen will not do you much good
??? you are getting an internet phone that costs $350 w/ a 2 year contract and can't afford $25 extra per month??? WHY bother? and please don't say to use the wifi, you can get a netbook for less and no contract. keep your razr.
25 dollars a month totals up to 1100 over the two year contract. MUCH more than the cost of the phone unlocked. And remember, some people DO have wifi most of the places that find themselves throughout their normal days. This means that should they happen to need 3G or EDGE or whatever cell connection is available to them, it behooves them more to pay the small fees for a momentary use than the monthly twenty-five dollars. Other people find themselves using internet wherever and whenever, thereby benefitting more from a data plan. But it's for different users and different routines/lifes. It is idiotic to judge someone just because they don't want to be forced into a data plan. Heck, there was an article in wmpowerusers or wmexperts from a guy who HAD a data plan, but HATED the fact that he was now obligated to get one. One of the points is why can't a user decide what is best for him or her? Why must they pay for things they might rarely or never use based on their personal habits? And if you HAVE to have that kind of plan, then why is the phone going for so much subsidized?
And as has been stated many times, the phone isn't just about internet, it will not magically stop working if you don't have internet access. It has MANY functions and I personally want it for the whole kitten caboodle (with the exception of 3G as it is currently not an option for me), not for just one function.
rbw411 said:
??? you are getting an internet phone that costs $350 w/ a 2 year contract and can't afford $25 extra per month??? WHY bother? and please don't say to use the wifi, you can get a netbook for less and no contract. keep your razr.
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Ah yes, the voice of reason. Why would anyone not want a netbook that weighs ~2lbs, is approx 3-5x the size of the TP2, does not necessarily come with a touchscreen, for which they don't make a belt clip, but still has a resolution that isn't much better than a TP2, with even lower battery life (unless you separately order a nine cell battery that weighs almost as much as the netbook itself) and only slightly more portability than a regular laptop? I mean that's a perfectly reasonable TP2 alternative.
Does anyone actually remember when we used PDAs? Smartphones are not just internet phones. For those who use the internet on it, do you really need 24/7 uninterrupted access? If you do, can you even begin to imagine another consumer who might not have your exact needs/usage pattern, or for whom that kind of connectivity isn't worth an extra $300 a year (you can get the TMo version for ~$500 no commitment, meaning 2yr price only saves you $150 and extra data costs you an extra $600)? Can you imagine a consumer with more offline needs than online, one who is only out out of wifi range for minutes a day, and during those minutes, doesn't really care about data access?
Do what you need to do for yourself, but keep your self-righteous lectures to yourself when you don't have a fraking clue what you're talking about. Not everyone is exactly like you.
have you considered waiting til 9/3 for the release on sprint? much cheaper data plan, and im pretty sure the cdma phone has an audio jack, nice little bonus
letstalk.com
needless to say that you can get it for 199.99 with letstalk.com. and still have to have the same data plan as if you went with tmob directly.
so you save yourself the extra 150. which in 6months equals that same 150 for internet usage during your first 6months that is required to have until your obligation is over to have so you wont be penalized under letstalk.con restrictions. so you break out even. with the difference that you get the 6months of internet plan totaling the same if you paid their 350 price.
but i am hoping att will get it. waiting to see. in the meantime i will play with my new (older) BA and hopefuly the exec
by the time my contract is over and if att gets it i will stick with them for the reason of granfathered plans.
you could just buy it off craigslist for $350-$450, depending on your local market. no data required
Or you could just buy the phone at full price $550 which doesn't require Data.
i'm glad i got grandfathered in on my old 19.99 unlimited internet plan but alas no free mobile to mobile with my old myfaves plan
Newegg.com has the TMO TP2 for $199 w/ new 2 yr contract and does not appear to be requiring a data plan with the purchase.
S
There is another solution, but only if you have a family plan.
1.) Buy the phone using promo code "Windows Mobile" through T-Mobile (found HERE)
2.) Add an additional line and get the TP2 for the discounted price
3.) Add the data plan to keep T-Mobile's panties unknotted
4.) Keep the phone for 3 weeks
5.) Call back after day 21 and tell them you do not want the line anymore.
6.) Pay the early termination fee ($200).
7.) Keep the TP2.
The phone itself normally costs $349.99 with a 2 year contract. With the promo code, you get it for $149.99 + $200 term fee = $349.99. Of course, the additional data plan will be prorated for those 21 days of "usage" which comes out to be around $17, but in the end you still have the phone and you can dump any T-Mobile SIM right in.
This is the BEST solution if you are one of the fortunate few who still have the T-zones service... which WILL do 3G! I've tested it on my friend's SIM card who still has T-Zones. I just hope he doesn't get any extra charges lol.

No more unlimited data for AT&T!!

Okay, for those of you who haven't fired up your favorite tech-news site yet, AT&T announced that they are doing away with their $30/month unlimited data plan. Instead, we are going to have to pay $25/month for 2GB..... What the %^[email protected]?????? On average, do we consume more than 2GB/month of data on our Rhodiums? Between the browsing, streaming, and navigation programs I use, I'm not sure what my total data uses are. Please, someone calm me down and tell me that I'm going to be okay. ...yeah, but seriously, dang.........this sucks.......
*****UPDATE******
I called AT&T customer support and found out that they are not forcing existing customers off unlimited. You have until June, 7th to get the unlimited plan, after that it is gone forever! Like I said, if you have it now, you're still good.
I saw that this morning too, it's the final straw. When they go to change it I will tell them I've a Customer since 1995 (SWB Wireless) , and I will be changing carriers. I've been unhappy since the merger everything has gone down hill. Also I will inform them since they are violating the contract I signed up for, they shouldn't be charging a breach of contract fee, but even at that, if they do I will gladly pay the $250 and tell them to shove it up their USB port !
AT&T Plan
I read the release. This is only for new customers and current customer will not be forced to move to their new plans. I tried an iPhone earlier this year. If this new plan had been in place, AT&T wouldn't have even been a consideration for me.
Are you kidding me? Not only they are charging me twice now as I used to pay for the same internet because I have a "smart" phone but now they want to kill us with this ?
Time to look for a new carrier....
I have Unlimted Text & Internet for dumbphone on my Fuze (and now my Tmobile TP2) for 30/month (with 5GB cap). My tilt 2 is in the mail. Hopefully when I switch to my tilt 2 they wont add a data plan to my account...
As stated above this change ONLY applies to NEW contracts....if your currently on the unlimited data plan then this will NOT affect you I only hope they're going to use this time that they're trying to buy to improve their data speed and coverage.
My personal opnion is the problems they're having is from all the iphone and ipad sheeple choking down the network with the gazillions of stupid useless apps they're downloading with no clue as to what they do other than "billybob down the street said this is a good ap to have" meanwhile it's got their phone runing as a proxy server for billybob to exploit.
shaolin95 said:
Are you kidding me? Not only they are charging me twice now as I used to pay for the same internet because I have a "smart" phone but now they want to kill us with this ?
Time to look for a new carrier....
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I know, did the same when I switch from my tilt to the tilt2. Made me upgrade from old $15 unlimited data plan because "All new phone have to go to this." And now this? WT*?! I definitely will pay the money and go t-mobile and get the hd2 anyway else or verizon or sumthg.
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
McHale said:
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
Click to expand...
Click to collapse
So I just read that if you still have the plan you are cool at least until you need to upgrade again, is that right?
I've been with them about 10 yrs now, and it seems that way. Alot less and charge you more while only worry bout Apple.
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
shaolin95 said:
So I just read that if you still have the plan you are cool at least until you need to upgrade again, is that right?
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If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited. Also if you look at your account online, it will give you a chart for all of your internet usage since November 2009. You can see how much you use. Many will decide that unlimited is a waste and will "downgrade" to the 2 GB plan and save $5. Heck my wife loves the smart phone, but rarely uses any of the data features except a few emails... now she can get the $15 plan and save quite a bit each month.
Look at your usage, I would bet that you use much, much less than you think you do.
They also have a usage estimator. It is extremely difficult to hit 2 GB unless you a) stream (lots) of music or b) stream video. Normal net surfing and the occasional app download and tons of email fit very comfortably under the cap.
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
boufa said:
If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited. Also if you look at your account online, it will give you a chart for all of your internet usage since November 2009. You can see how much you use. Many will decide that unlimited is a waste and will "downgrade" to the 2 GB plan and save $5. Heck my wife loves the smart phone, but rarely uses any of the data features except a few emails... now she can get the $15 plan and save quite a bit each month.
Look at your usage, I would bet that you use much, much less than you think you do.
They also have a usage estimator. It is extremely difficult to hit 2 GB unless you a) stream (lots) of music or b) stream video. Normal net surfing and the occasional app download and tons of email fit very comfortably under the cap.
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
Click to expand...
Click to collapse
I stream video A LOT....going to work and coming back home I am normally watching some youtube old comedies like Unhappily ever after , etc so I may not be going with their lower rate plan.
dressanderc said:
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
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which is a bull**** answer because if that were the case, they'd keep the unlimited option and add these to their portfolio.
It has been confirmed that you can keep your unlimited plan but that's until you upgrade your phone or your minute plan. This has always been the case.
F'n greedy ignorant bastards.
-Mc
boufa said:
If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited.
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Click to collapse
I just renewed my family's 2-year contracts with unlimited data on 3 devices.
From the quote above, after my two year contacts expire, I can do an equipment upgrade and still keep my unlimited data plans. Is that correct?
By the time my 2-year contracts expires, I'm sure there will be alot of changes and other options to consider. Other carriers may be offering iPhones by then (for my wife and son), and I really don't like the direction that Windows Moble is going right now.
For me, a different carrier and a different device may be in order at the end of my current contract.
boufa said:
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
Click to expand...
Click to collapse
I thought about this a well. I checked my family's data usage.
My son uses a over a gigabyte of data a month on his iPhone.
I come in at just under a gigabyte on my Tilt2, but only because I'm more diligent about using WiFi or other data connections instead of 3G whenever possible.
My wife, on the other hand, averages about 150 to 200Kilobytes per month on her iPhone... which is the threshold for the new basic data plan.
So, will I be switch her to the cheaper plan? Probably not, considering that she has only had her iPhone for a couple of months. Chances are her data usage will only grow as she discovers better and more efficient ways to use her phone.
dressanderc said:
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
Click to expand...
Click to collapse
No, they are doing it because they don't have enough network capacity for all the smartphones they have sold. They are trying to keep people from using the bandwidth by making it expensive.
AT&T has been in a lot of hot water because their service has suffered due to their being the only network that offers the IPhone. From what I read, San Francisco and New York are having major problems with bandwidth.
Verizon started charging 9.95 a month for each smart phone. for a limited amount of data. They only have 4 phones that don't get charged that. We switched from Verizon because it would have cost me an extra 30 a month for my 3 kids who dont even go on the internet to have a decent phone to text. Maybe they are all going this route
if they're trying to save bandwidth, then maybe forcing data plans on people wasn't such a smart idea.
Those idiots can't have it both ways as hard as they lie... I mean TRY.
F'n AT&T morons.
McHale said:
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
Click to expand...
Click to collapse
McHale said:
which is a bull**** answer because if that were the case, they'd keep the unlimited option and add these to their portfolio.
It has been confirmed that you can keep your unlimited plan but that's until you upgrade your phone or your minute plan. This has always been the case.
F'n greedy ignorant bastards.
-Mc
Click to expand...
Click to collapse
McHale said:
if they're trying to save bandwidth, then maybe forcing data plans on people wasn't such a smart idea.
hose idiots can't have it both ways as hard as they lie... I mean TRY.
F'n AT&T morons.
Click to expand...
Click to collapse
I don't believe that McHale likes AT&T that much
Does this mean I can get out of my 2yr contract w/o any ETF?!
I feel like I could argue with AT&T to get out of it w/o any fees...

[Q] Please help me.

I have 2 HTC Evo's and 2 Samsung Moments.
I want out of Sprint. They tried increasing my bill just 3 months into a 2 year contract. I was a victim of bait and switch.
Sprint says I am good to port out and cancel without ETF.
Please please please help me get my phones working on another provider!
I really don't even care if the internet works as I almost always have access to wireless internet via my phones. However; fully functioning phones would be great too?? I guess it depends on what is "do-able"
I am pretty sure the 4G wont work..... but it doesn't work in my area anyway.
I have been reading for the better part of 2 days....
Some say it can be done, some say you need to pay someone to do it...there is so much conflicting information out there....then I found this place.
Sorry but I just got laid off and paying for help is out of the question. I will however; send MANY positive vibes your way.
You guys seem to really know your stuff.
Thanks in advance for your time.
Sorry for the bother.
TF
Not gunna happen dude sorry.... not unless you have another cdma cell compqny like cricket or metropcs. There are roms in the dev section to do that.
They will not work on verizon that i am aware of or ever heard off and att us cellular and most others are gsm.... evo isnt a dual band phone.
Just go sell them and buy new phones.
And explain what "they increased my bill"is.
I am kind of in the same boat i think.
I signed up for 129 + 10 per evo (wife and i have 1 each)
And every single month my bill just gets higher and higher by a few bucks each month.
I was also told i get a 10% discount because of my employer and i have not seen a dime taken off.
Not only that but i dont even get 3g technically until late at night. After 8am until 8-10pm i only get 50-150kbps.
And frankly i am sick of it. I was lied to about the coverage and the network speeds by the retarded sprint store employees and i cant take it anymore.
The only time i cant really use the data on my phone is on wifi. Otherwise its jearly useless.
v_lestat said:
Not gunna happen dude sorry.... not unless you have another cdma cell compqny like cricket or metropcs. There are roms in the dev section to do that.
They will not work on verizon that i am aware of or ever heard off and att us cellular and most others are gsm.... evo isnt a dual band phone.
Just go sell them and buy new phones.
And explain what "they increased my bill"is.
I am kind of in the same boat i think.
I signed up for 129 + 10 per evo (wife and i have 1 each)
And every single month my bill just gets higher and higher by a few bucks each month.
I was also told i get a 10% discount because of my employer and i have not seen a dime taken off.
Not only that but i dont even get 3g technically until late at night. After 8am until 8-10pm i only get 50-150kbps.
And frankly i am sick of it. I was lied to about the coverage and the network speeds by the retarded sprint store employees and i cant take it anymore.
The only time i cant really use the data on my phone is on wifi. Otherwise its jearly useless.
Click to expand...
Click to collapse
Thanks for your response. Really appreciate it.
The thing that REALLY gets me is they were arrogant about it. I spoke with 3 different people from Sprint, with one being corporate, and they all didn't seem to care in the least bit about losing me and my 5-6K over the next couple years??? Bad bad business...Something I will never forget.
It looks like I can have both Metro-Pcs and also Cricket in my area if I want them??
I was reading that in order to get the Sprint phones on Metro, you need to first get a phone(Their Brand) with them, and then add the other phones electronically via their web site??
Didn't read much on Cricket yet.
Also.....I have never flashed a phone before but I can follow directions pretty well...(I'm married)
Which service it better Cricket or Metro? I read that Metro's internet is junk but again that doesn't bother me b/c wireless is pretty readily available.
Thanks
TF
Sorry...here is the low down on them increasing my bill:
I posted this at Hofo too:
I am so disappointed in Sprint. I am cancelling and will never return and also vow to tell everyone that will listen just how underhanded Sprint is.
I was mislead by sales both in store and on the phone with C/S.
In researching phones and service, we kept getting the sales pitch from Store employees and customer service people that "Sprint discounts the ENTIRE bill...not just the first one or two lines." That was a MAJOR selling point in almost every rep we spoke with. Honestly, this is what lead me to pay ETF'S from VZW to come aboard. It also led me to cancel my home phone service, give away my GPS, purchase chargers/skins etc...
I am into Sprint for at least 1K....
Considering we (mostly all) purchased the EVO'S and Samsung 4G's on release dates, we are now 3-4 months into a 2 year contract and Sprint decides to "remind" us that the discounts are no longer valid on lines 3-4.
You can't remind someone about something that was never told to them to begin with. I believe that would be more "informing" than "reminding"??
I have documented this in my series of bills....I was never told....only reminded.
Funny thing is Sprint knew before releasing these 2 phones that they were going to tuck it to their customers.
There is no way that a company of Sprints size could conceive of and implement a policy such as this in a couple months. It had to first be conceived of, second go to legal, third be approved by corporate, employees educated and trained how to handle IRATE customers etc... (Possibly not in this order?). Point being...SPRINT KNEW ABOUT THIS ALL ALONG.
It is not a matter of the 10 or 15 bucks extra a month. I don't want to do business with a company that aggressively sells you on a pricing point, and 3 months into a 2 year contract tries to fleece you for EVEN MORE money. As if the $10.00 premium wasn't enough??
KNOWING full well that people are into them for a lot of money, also knowing it is pretty damned difficult to activate these phones with other providers, and also knowing most people do not look at tiny boxes on page 2 of a bill....They are scum in my book. This was all calculated and down right deceptive....
What good is a contract if one party can make adjustments whenever that want? That is not a contract IMHO...It is a one sided license to steal and SHOULD be illegal. Can I send a letter to my car loan provider and "remind" them that as of next month, I will be paying 10% less? I think not!
Now, I must spend the time researching phones/providers AGAIN....The time and money WASTED on this is absurd....Every time I see a Sprint commercial I cringe...I WAS A BELIEVER...Now I will gop out of my way to stop everyone I know from doing business with these guys.
Let me add that I have no problem with modifying Terms but it needs to be done AFTER the contract is up, not 3 months into a 2 year.
Disgusted....If anyone can tell me how to get 2 EVO's and 2 Samsung Moments going on another provider, I would be forever grateful.
Also...to all of you that say, "Ahhhh it's only 10-15 bucks", You wont be saying that when Sprint implements the pay for data usage plan they are probably working on as I write this.
What they have done would be illegal for 99.9% of the population....Who regulates these guys? Seems like a free for all to me??? They do what they want, make CRAZY money, and pay 5-10% out in legal fees as a result....BAD BAD BAD business.
I'm done...thanks for reading.
you have to talk to Sprint's customer retention department, theyre the ones whose job it is to get stuff done for you. Some people have said they went straight up the chain to the executive in charge of that department and it worked out well for them, just search for his name and number

[Q] Deactivate the S3, Activate a Basic phone, Change Plans.

I have the S3 on the $89.99 Plan.
I want change the plan to the lowest priced plan available.
I see the only option I have with the S3 is the $79.99 plan, which is not much of a price difference.
Can I:
- Activate a Basic device I have (Motorola or Sanyo Katana,) which would then deactivate the S3.
- Change my plan from the $89.99 plan to the $29.99 Plan?
- Use the Basic device on the lower priced plan until I decide what Carrier to Port to.
Until I figure out what to do regarding changing Carriers, I want to give sprint as little money as possible, until I port.
I'll probably have to pay the $350 ETF, unless the BBB and/or the FCC decides otherwise.
Thanks.
What a Shister!
I'd bet against you but good luck.
daryllh said:
What a Shister!
I'd bet against you but good luck.
Click to expand...
Click to collapse
Without going into too much detail, I've not been able to complete 90% of my calls for the past 2 months without them Fading, and where the other party cannot hear me clearly.
I'm on my 3rd S3 and the issues remain.
I've contacted Sprint multiple times, and have multiple tickets on record.
Sprint has been giving me the run around for 2 months since the issue began when I renewed my contract, continuing my almost 14 year affiliation with Sprint.
I cannot continue service any longer due to not being able to complete calls without issues.
Sprint has been unable to resolve these issues, and refuses to waive the ETF.
So I've written to the BBB and FCC, and hopefully they can intervene.
This is the reason for my inquiry in this thread.
Perhaps you may get a better understanding for why I'm asking, and maybe go throw your names around to someone else,
Sorry man. I effed up. I read it as you trying to get S3 to work with $30 plan. My apoliogies.
That being said, you should be able to do that if you didn't go through wirefly where they can charge you for cancelling smartphone data.
Biker1 said:
Without going into too much detail, I've not been able to complete 90% of my calls for the past 2 months without them Fading, and where the other party cannot hear me clearly.
I'm on my 3rd S3 and the issues remain.
I've contacted Sprint multiple times, and have multiple tickets on record.
Sprint has been giving me the run around for 2 months since the issue began when I renewed my contract, continuing my almost 14 year affiliation with Sprint.
I cannot continue service any longer due to not being able to complete calls without issues.
Sprint has been unable to resolve these issues, and refuses to waive the ETF.
So I've written to the BBB and FCC, and hopefully they can intervene.
This is the reason for my inquiry in this thread.
Perhaps you may get a better understanding for why I'm asking, and maybe go throw your names around to someone else,
Click to expand...
Click to collapse
daryllh said:
Sorry man. I effed up. I read it as you trying to get S3 to work with $30 plan. My apoliogies.
That being said, you should be able to do that if you didn't go through wirefly where they can charge you for cancelling smartphone data.
Click to expand...
Click to collapse
No sweat
I edited the op for clarification.
I hope you realize that the BBB can't do anything at all. They're a non-profit business rating firm, not an enforcer.
Can't hurt.
Going to send one off to the FTC, in addition to the PUC. Enough is enough already.
What ever it takes, that's what it will be.
Tired of paying my hard earned money and not receiving services.
I'm not even talking about Data, I'm talking about making a call.
Almost 14 years as a Sprint customer, and now I need to call 3-4 times on average to complete a conversation that should only take 1 phone call.
Over 2 months and counting.
Whatever it takes.
If Sprint had to face their customers face to face they wouldn't be pulling this crap like they do over the phone.
My calls have faded calling Sprint attempting to resolve these issues.
All I get is the Sprint Endless Circle of Non Resolution.
Sorry to hear about your issues.
We'll send out an engineer to check the Towers.
We'll call you within 48 hours.
The Towers are fine.
Must be your device.
Go to the store to have it checked out.
Your device is fine.
Oh, your device is fine.
We'll open up another trouble ticket.
We'll send out the engineers........
And on and on and on.......
Hours and Hours and Hours of Wasted Time.....
One moron in account services asked if I live near a body of water.
She said that can cause the issues I'm having, although Sprint doesn't know why the body of water causes these issues, but they do.
Are you crapping me??
You can't make this crap up boys & girls........
You can do this and once you switch to the other phone, your plan should automatically change. I have done this not to long ago. I had a sg3, bought a basic flip phone and had sprint activate the basic flip phone through the online chat. Took about 5 minutes. Once I had the phone activated, my extra $10 for premium data went away. It is possible and easy to do.
P.s. good luck with your case with sprint, I hope you can get out without paying that insane etf !!! Keep us updated if you can
Thanks.
Appreciate the support.
I'll definitely keep you updated.
I was posting in another thread started by someone else, about customers who are fed up with Sprint, but I started this thread great to avoid clutter.
I actually posted more updates in that thread about Sprint account services, and their attempt to run circles around me, which is what prompted me to contact the BBB and FCC.
I'll also submit to FTC, PUC.
Maybe even have an attorney write a letter on my behalf.
The sad part is that Sprint pays its employees to dish out the crap, so they get paid to bs us.
Guys like me, and girls, have to spend many hours and days trying to resolve these issues, Without being compensated for the much time it takes to attempt to do so.
That is why paying the ETF is usually the cheaper way to go.
Less wasted time and less aggravation.
It's just that you hate to let Sprint get away with getting paid for services that you aren't receiving.
It's Horrendous.
Not being able to complete a call without issue is extremely frustrating, especially here in NYC, one of the Largest, if not the largest market in the country.
Customers thinking of renewing or porting over to sprint should Not be Fooled by the Unlimited Data Ploy. Not only will you have extremely slow data in many cases, you may have Calling issues which is of more importance to most customers.
Even though you have 14 days to try the service and terminated the contract if you decide to, it's really 13 days, and usually if you're having issues, it'll be a few days until you realize the issues aren't an anomaly, but the norm.
You'll end up notifying Sprint, and then the BS will begin to ensure they keep you past the 14 days.
They will tell you that it's the Towers, and that they'll check it out for you quickly, and call you back.
Then a couple of more days will pass.
Then they'll tell you that you can get a replacement device, as that is likely the issue.
You'll go to the store, and order a replacement.
More days will pass.
You'll get your replacement device, and maybe for a day or so you'll think the issues have resolved, only to realize they have Not, and that you're past you're 14 day trial period, and that You're Crap Outta Luck.
If you leave, you'll have to pay $350 to do so.
Buyer Beware never rang so true.
Customer Service has reverted back to the bad old days of yesteryear.
I know all too well being with Sprint for so many years almost 14.
Too long........
I had a Better Idea...............
I just Ported over to VERIZON!
Had Best Buy Mobile handle the Port.
Saved $50 on my Blue S3 32GB
Seamless.
Sprint got some racket go'in on, and I'm Happy Not to be part of it Anymore......
....After 14 years...........
What a pleasure it is to be able to Complete a Call After over 2 Months!!
Btw, LTE, Yes, LTE is 11 Mbps DL, 17 Mbps UL
That's only 1 SpeedTest, and that's good enough for me.
No more 250 Kbps crap.
But the Important thing is that I can Complete a Call, and that's worth Dumping sprint...................GOLD!!
Biker1 said:
I had a Better Idea...............
I just Ported over to VERIZON!
Had Best Buy Mobile handle the Port.
Saved $50 on my Blue S3 32GB
Seamless.
Sprint got some racket go'in on, and I'm Happy Not to be part of it Anymore......
....After 14 years...........
What a pleasure it is to be able to Complete a Call After over 2 Months!!
Btw, LTE, Yes, LTE is 11 Mbps DL, 17 Mbps UL
That's only 1 SpeedTest, and that's good enough for me.
No more 250 Kbps crap.
But the Important thing is that I can Complete a Call, and that's worth Dumping sprint...................GOLD!!
Click to expand...
Click to collapse
So u got out of contract? Im on my 2nd gs3 cannot send SMS half the time or call I want out asap!
Sent from my SPH-L710 using xda app-developers app
Frustratez said:
So u got out of contract? Im on my 2nd gs3 cannot send SMS half the time or call I want out asap!
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
No.
I didn't get a final bill yet, but I'll be paying the ETF once I get the bill.
Account No Services wouldn't waive the ETF or reduce it.
I'll await a response from the BBB, FCC, etc.
I couldn't take 1 more day of non services from Sprint.
Not being able to complete a call without issue for over 2 months was Horrendous.
Sprint is Atrocious.
I hope many others decide to pay their ETF's and/or fight them, rather than stay with non services from sprint.
Sprint just Lost out on $2200 from me is how I see it.
I don't know why the FCC, FTC, Congress hasn't gone after Hesse and his Merry Thieves....
Can I sell my S3 now, or do I have to wait until I receive my final bill?
I already Ported.
Pretty sure you can sell it now..just call sprint and check the esn if you're concerned.
Sent from my SPH-L710 using Tapatalk 2
cheaper plan.....
Biker1 said:
I have the S3 on the $89.99 Plan.
I want change the plan to the lowest priced plan available.
I see the only option I have with the S3 is the $79.99 plan, which is not much of a price difference.
Can I:
- Activate a Basic device I have (Motorola or Sanyo Katana,) which would then deactivate the S3.
- Change my plan from the $89.99 plan to the $29.99 Plan?
- Use the Basic device on the lower priced plan until I decide what Carrier to Port to.
Until I figure out what to do regarding changing Carriers, I want to give sprint as little money as possible, until I port.
I'll probably have to pay the $350 ETF, unless the BBB and/or the FCC decides otherwise.
Thanks.
Click to expand...
Click to collapse
Sounds like its time for a flash update...instead of flashing for the baddest Rom, flash for another carrier and enjoy ur freedom witout contracts..................
cslough said:
Sounds like its time for a flash update...instead of flashing for the baddest Rom, flash for another carrier and enjoy ur freedom witout contracts..................
Click to expand...
Click to collapse
I'm still within the 14 day of my new contract with Verizon.
Which Carrier would you suggest to Flash to, with Everything working?
And I don't want anything affiliated with Sprint.
T-Mobile affiliates appear to be hit and miss, with a lot of miss.
At this point in time, Verizon appears to have the best coverage.
If you aren't getting phone service, you MUST send them a letter, and request a written response.
Stop using the phone to try and get this fixed.
Make SURE you always put "I am not receiving the service I am paying for" in every correspondence.
After you have a few letters from Sprint saying they do see your calls dropping, demand to be let go without ETF. If they don't, port out, and don't pay the ETF.
When they send you to collections, tell them you are sending your letters to the 3 collection agencies showing that they admitted to not providing service.
It's a tiny bill, and most credit agencies don't even look at small cellphone bills as a negative due to such poor service from all carriers.
I hear you about the emails.. I haven't written any correspondence since the issues began.. I have a few trouble tickets.. Usually I do email companies so I have written confirmation of issues, but in this case, I didn't, which is an oversight.
I was already told by account services they won't waive the etf, which is why I Ported a few days ago..
I will write an email also, as it's never too late to do so.
I have the issues logged into the Notes on my account. Sprint also said that even though my calls are Fading out, of which the reps experiences while I was speaking with them on multiple occasions, the calls don't show as dropping..
As for not paying the etf, I will exhaust all avenues of complaints to sprint, etc. Before I pay them.
Thanks for your advice.

General Rant about T-Mobile and tethering

First off, I'm not writing this to draw attention or comments. It's a rant to get it off my chest and nothing more.
I've been a very loyal T-Mobile customer for 8 or more years. I signed up when they were still transitioning from the Voicestream moniker. Now, having said that, I'll continue by saying that I've maintained the exact (almost) same plan with them since the day I signed up. I pay $20/month for voice, $10/month for texts, and $10/month for unlimited web. Now, this plan was cheap even when I signed up. There was a promotion running, and I was sick of Cingular, so I jumped over to T-Mobile. I got a shiny new RAZR or whatever bar phone Motorola was selling at the time.
Along with that plan and device combo, I also was treated to a free T-Mobile WiFi Hotspot add-on for my account. This allowed me access to T-Mobile's handful of WiFi Hotspots scattered around the US. Most of them were in airports or New York/LA coffee shops. It was free, so who was I to complain? Now, I didn't realize until later, but this WiFi Hotspot feature also included a line in the description about "Internet sharing," since "tethering" wasn't a thing yet. Out of curiosity, I did some research, and figured out the basics. I had to download some Motorola software, and connect it via a special USB cable to my laptop, and I'd have blazing fast EDGE data anywhere I went. Boy was I excited!
This actually led to my first smartphone purchase, where, shortly thereafter, I found XDA. So, we're somewhere around 2006 or so now. I kept on "Internet sharing" for a while, moderately. My university didn't have WiFi set up yet, so it was handy to pull up stuff during class. Facebook was just becoming a thing around that time, and had just been rolled out to my college. (Yea, back then they required a .edu email and actual enrollment in college... Ah, the good ol' days.) Anyway, I've never been a big data user, nor big on tethering. Even now, I use less than 3GB of data per month. I'm normally around WiFi networks, so most of my data use is streaming music while I drive around.
Fast forward to last year. I got a review device in of a Samsung Galaxy S2 on T-Mobile. My Sammy rep forgot to throw the SIM card in the box for this review unit, so I decided to go ahead and test it out with my personal SIM. I went about my day and continued using it all day and into the next. Sometime before noon, I went to the S2 and tried to pull up some television specs for a customer, but found that I was redirected to some weird page about not having a data plan. Obviously that wasn't the case as I had been using data on it just that morning, and had been using data on my HD2 with Android for a long while before that.
I got on the phone with T-Mo only to find out that they changed APNs and my old one could not be used on newer devices. The rep said she would fix the problem, as I told her that I was only using a review device, so I didn't want to change plans or anything. She said that the plan would not be changed, but I would still lack data service on the S2 with my old plan. I asked her if my hotspot add on was still on the plan, and she confirmed it. Ok, so minor inconvenience, but it was my own fault for being impatient with the review unit.
Skip ahead to a later date when I actually decide to update to the S2. I call again after losing data just like before. The nice man on the phone mentions that nothing will change other than the APN settings on their end. I again inquire about my hotspot add-on, to which he confirms is still there.
I later found out that the change he made was to move me to another plan at the same price. Still at $10/month, I had a newer data plan with the 5GB data cap. I still wasn’t using much data, so I didn't care. It was, to me, the same thing I had before.
Skip ahead to a month back, when I got a Lenovo ThinkPad Tablet. There is an option with this tablet to open it up and install your own miniPCI wireless card for mobile data depending upon which service provider you use. I thought it might be cool to make use of that, and I had heard about T-Mobile's new unlimited data plan, so I called them up to see what I could do. As it turns out, I could add the tablet to my account for $10 extra a month for its own 5GB allotment of data. The unlimited data plan for me was $20 a month. Now, my logic here was that I always have my phone with me, so let's just upgrade to the unlimited plan and skip the tablet plan altogether. Apparently, the unlimited data plan cannot be paired with a tethering plan of any kind. Ok, fair enough, I'll call back for the tablet plan as soon as my card comes in. I made sure to ask about my tethering add-on again to make certain that my account was reverted to the exact state it was in before the call, just as I always do.
Skip ahead to my Note 2 purchase. I decided to go through T-Mobile on a monthly installment plan. This evidently requires a 2 year contract extension, but does not change any features on your account, since I'm paying the full price for it, but in monthly installments. I confirmed with the sales rep that my plan would remain unchanged and that my tethering add-on would carry over. She confirmed that nothing on my account would change, since I'm purchasing the device outright. Ok, cool, then let's do it.
Somewhere in there, I also added a military discount and was randomly given some sort of "loyalty discount" that I can't recall the origin of. My monthly bill is under $30 a month for essentially unlimited everything. Anyway, for the military discount, I also made certain to verify the tethering thing and that no account options would change. It was assured to me that this was the case.
So, I'm sure anyone who is still reading this long, drawn out mess is aware of where it is going. I've been happily using my Note 2 for a month now with no problems. I've been tethering off and on since I got it. I hit an all-time high of 3.3GB of data this last billing cycle, still well under my cap. I used the tethering feature just this past weekend to download a few files to my laptop. Now, three days later, I try to use the tethering option, and I get a message pop up saying I have to add a tethering option to my account in order to use that feature. I thought it might be the custom ROM, but I figured, what the hell, let me call T-Mobile and make sure before I clog up the thread.
The first person I spoke to was the worst Customer Service rep I've ever dealt with in my long history with T-Mobile. I felt like she was reading from a set of flash cards. She was not letting me explain my situation, and kept repeating the "T-Mobile offers its customers a $15 tethering add on option for users who wish to use their phone to connect tablets and computers!" I eventually ended up hanging up on her out of frustration. I called back and explained my story to a much more understanding rep, who informed me of a recent change in T-Mobile's system.
What?!
Yup. My "WiFi Hotspot" add-on, which has been on my account for years now, has magically vanished. The only way forward was to pay an extra $15 for the tethering add-on or pay $15 extra to be "upgraded" to the 5GB plan that includes tethering. Why did this occur, you may be wondering?
Exact quote: "The Note 2 and other high end smartphones are not compatible with the grandfathered hotspot plans, so those features are dropped when you add them."
Not compatible? That makes no sense other than for you guys to charge more money for a service I'm already paying for. My main concern with this is that I'm on a limited data plan. I'm capped at 5GB per month of 3G/4G data. Beyond that it's crippled 2G speeds. I say crippled not to indicate that 2G speed is slower, but because it actually is crippled. My normal EDGE speed with T-Mobile in my area is around 300Kbps or so. A buddy of mine who went over his limit and was throttled was sent back to the dark ages at around 50Kbps or so. Slow enough that most everything data-related is completely unusable. So, not to quibble over the fact that I still technically have an unlimited data plan, we're going to just call a spade a spade here and admit that it's a 5GB cap.
That being said, who the upside down **** gives two ****s how I use MY ALLOTMENT of data per month. I'd understand if it were an actual unlimited plan that had this issue, but I am paying for 5GB of data per month from T-Mobile. They have ZERO right to tell me where the hell I use that. It honestly makes zero sense no matter how you slice it.
After explaining all this to the woman, she then relented that it was the Note 2 which killed my add on ( as I mentioned prematurely above). Yup, the device which the sales rep had no problem telling me would not affect my plan, affected my plan. I then stressed to her that I always check to make certain of how my plan changes, and for her to go back and listen to the conversation, since everyone records my conversation for "quality control." The woman who sold me the phone lied to me to my face. The rep I was speaking with hesitated, as she did not want to admit fault, but simply said that the rep may not have known or been informed of the possible change.
"Are you kidding me? That's even worse. If I were to commit a crime, and I didn't know it was a crime, I'd still go to jail for it. The fact is that she should have known, and lied to me."
After a brief pause, she acknowledged that she wouldn't like to be in my position either and asked me to hold on while she researched what she could do for me. After waiting a while, she offered me the new data plan with tethering and an additional discount of $15 per month for the next six months. She said that that this was the most she could do for me, but I could probably complain again in six months and get another discount.
Right now, I'm still pissed that it had to come to this. Some people will claim that the contracts always had a line about not using the phones for tethering or some such nonsense, but my original T-Mobile contract, which I signed on the dotted line, said nothing of the sort, since it wasn't even a thing at the time. I've never subsidized a phone through T-Mobile since that time, and have never signed another contract. I've extended my service agreement with them once, but without having to sign, initial, or agree to anything but to keep paying my bill on time every month.
Now, without any warning, and with complete disrespect to me, a T-Mobile employee has willingly or unwilling lied to my face in order to sell me a new device. I am still in disbelief.
I've been a customer myself for many years, and have converted at least 12 people to T-Mobile through my own praising over the years. No more. I'm not happy about the end result, but I also have little choice, as there are not any better options anywhere else. Sprint is nice, but their 3G data is slower than my T-Mobile 2G data. Verizon is way too expensive for what they offer. My T-Mobile plan would be $135 on Verizon using a comparable plan. Finally, AT&T is... well, I don't even need to finish that thought, do I?
Anyway, that's my rant. Again, if you read it all the way through, I'm not looking for comments or attention or anything. I just needed to get it off my chest is all. Thanks for reading.
I'm sorry, could you repeat that? ... so you're saying you're happy? LOL ... Hopefully you can get your discount extended in 6 months.
I hate cell companies, they really don't know about customer loyalty. Most of them are so big that they don't care if they lose some customers. Hell not long ago I wanted verizon to help me out and give me an early upgrade on a phone (2 months early), the sales rep told me she couldn't help me. I told her I had 4 lines that I could cancel in March and asked if she would rather I cancel all those lines in march than give me a phone 2 months early. Her reply was "I'm sorry, there is nothing I can do". All of a sudden when I started asking about ETF fees they were able to give me my upgrade. I don't know why customers who have been with them for so many years have to go to those extremes in order for them to actually try and help.
What's even worse is the $30 upgrade fees. They are charging ME for the PRIVILEGE of allowing me to make another 2 year contract with them.
So far I've only used T-Mobile prepaid with the $30 plan so I can't really say I've had any bad experiences with them.
I also agree that if they give you a data LIMIT then it really shouldn't matter how you decide to use that data. Verizon finally got rid of the tethering fee when you have the family share everything plans (not that you aren't paying for it in the extremely expensive fees), I wish T-Mobile would also get rid of it.
I can feel you, man. I've been a customer since Powertel days, was on a Legacy plan with unlimited calls, texts and data for $75 per month, and included tethering on my old HD2. I recently upgraded to a Note 2, but I decided I wasn't going to take the party line on plans. I talked to five -- yes, five -- Loyalty Department reps, before I had apparantly ranted and raved enough to move up the food chain two levels worth of supervisors. Bottom line, I got a new plan with unlimited everything and a monthly discount that covers the "mobile hotspot" fee (the new name for tethering). No upgrade or shipping fees. And eligibility for the rebate on the device. So, I'm paying the same monthly amount as before I purchased the Note 2.
In other words, and though it's a real shame to have to do so, I would suggest that you keep calling until you get satisfaction.
tsnstuff said:
I hate cell companies, they really don't know about customer loyalty. Most of them are so big that they don't care if they lose some customers. Hell not long ago I wanted verizon to help me out and give me an early upgrade on a phone (2 months early), the sales rep told me she couldn't help me. I told her I had 4 lines that I could cancel in March and asked if she would rather I cancel all those lines in march than give me a phone 2 months early. Her reply was "I'm sorry, there is nothing I can do". All of a sudden when I started asking about ETF fees they were able to give me my upgrade. I don't know why customers who have been with them for so many years have to go to those extremes in order for them to actually try and help.
What's even worse is the $30 upgrade fees. They are charging ME for the PRIVILEGE of allowing me to make another 2 year contract with them.
So far I've only used T-Mobile prepaid with the $30 plan so I can't really say I've had any bad experiences with them.
I also agree that if they give you a data LIMIT then it really shouldn't matter how you decide to use that data. Verizon finally got rid of the tethering fee when you have the family share everything plans (not that you aren't paying for it in the extremely expensive fees), I wish T-Mobile would also get rid of it.
Click to expand...
Click to collapse
Sorry, but it sounds like you feel entitled to something from the carrier which isn't covered by your contract with them. The early upgrade thing and your threatening to leave them isn't even close to what I'm going through. That's a problem you created for yourself.
Asquared said:
I can feel you, man. I've been a customer since Powertel days, was on a Legacy plan with unlimited calls, texts and data for $75 per month, and included tethering on my old HD2. I recently upgraded to a Note 2, but I decided I wasn't going to take the party line on plans. I talked to five -- yes, five -- Loyalty Department reps, before I had apparantly ranted and raved enough to move up the food chain two levels worth of supervisors. Bottom line, I got a new plan with unlimited everything and a monthly discount that covers the "mobile hotspot" fee (the new name for tethering). No upgrade or shipping fees. And eligibility for the rebate on the device. So, I'm paying the same monthly amount as before I purchased the Note 2.
In other words, and though it's a real shame to have to do so, I would suggest that you keep calling until you get satisfaction.
Click to expand...
Click to collapse
Oh, I plan to call again about it.It's a shame that this is the "best they could do" for one of their reps lying to my face. That's what I'm most upset about. I shouldn't have to call them four times to get a resolution...
I feel you man.
all the telco's lie to your face.
its ridiculous.
i've been in the same shoes as you. i always make sure NOTHING on my plan changes.
its stupid.
my contract is up in less than a month and i'm seriously looking into other avenues of services unless T-mobile
makes it worth my while to stay with them. Now that they are getting rid of classic plans, that exit looks more enticing.
cajunflavoredbob said:
Sorry, but it sounds like you feel entitled to something from the carrier which isn't covered by your contract with them. The early upgrade thing and your threatening to leave them isn't even close to what I'm going through. That's a problem you created for yourself.
Click to expand...
Click to collapse
And you feel entitled to having them stick to a contract from years ago. Things change and I don't think there is anything wrong with a customer wanting some perks after being with a company for years. In my case, yes, I felt that allowing me to get an upgrade 2 months before I was supposed to wouldn't be a big deal, my phone was horrible. I wasn't threatening to cancel my accounts, I was ready to do it.
But whatever dude, good luck with your issue.
Amount of times the rep has said something that I knew to be wrong and they kept trying to pass it off as legit. "Can I get that in writing please?" "ah, I'd have to check... oh, you WERE right after all"
yeah...
I had the same issue at one point. I was using a MT4G at the time and needed an upgrade since the wifes 3G slide broke. We ended up getting a MT4G Slide (wife) and I grabbed the Amaze since i was a die hard HTC fan. After dealing with customer reps for 3 days straight in regards to color of the phone, tethering being turned off, flat out being lied to several times including the rep that fixed everything (pay attention and being nice helps) they ended up giving me two phones for FREE, lowering my bill by 60 bucks a month. Granted i no longer had the wifi but a quick root would fix that.
Sometimes dealing with the right person can get you things as long as your nice and you pay attention. Im going on 10 years with Tmo! I do say when you get the right person they make you feel special or make things as right as they can.
tsnstuff said:
And you feel entitled to having them stick to a contract from years ago. Things change and I don't think there is anything wrong with a customer wanting some perks after being with a company for years. In my case, yes, I felt that allowing me to get an upgrade 2 months before I was supposed to wouldn't be a big deal, my phone was horrible. I wasn't threatening to cancel my accounts, I was ready to do it.
But whatever dude, good luck with your issue.
Click to expand...
Click to collapse
A contract doesn't magically degrade over time. A contract is a ConTract. In your case it would be like signing up under the condition that you would get to upgrade every 2 years, and then all of a sudden, your second year comes up, but then you're told that you can no longer upgrade ever.
I said entitled because that's what it is, like it or not. Early upgrades are at the carrier*S discretion, not yours. You wanted an early upgrade and got indignant when they initially didn't allow it. That's what sparked my response. All I wanted was to get my situation off my chest. I did not want this to become a frivolous *****-fest about t-mobile or any carrier.
Here comes the wahmbulance.
Sent from my SGH-T889 using xda premium
I don't mean to brag but wait until I post my wall of text about what happened with my upgrade a month ago. I have NEVER EVER EVER imagined it would end up like what I am going to post over the weekend. Be prepared ladies and gents, this will blow your mind as to how HORRIBLE T-mobile is.
Tmobile sucks
Sprint sucks
Att sucks
Straight talk sucks
Ect ect.
Expect crappyness and u wont he disapointed
As for the op, theirs a time limit to contest changes written into most cell contracts if ur past the time your contract has magicly degraded, if not, contact carrier and bbb and if no luck theyd prolly just offer contract droppage at no fee, idk. I hate contracts, I stick to prepay, it sucks too. But atleast if I have problims its nothin a new 10 dolla sim wont fix, new sim, new account, clean slate. Considering im up to about 65gb this month that matters to me.
Sent from my SGH-T889

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