Hi everyone,
So I have an issue where my phone will show the google logo on boot, but will not load beyond that . Just Keeps rebooting and getting stuck on the google logo screen. I am on Rogers in Canada . Is there anyway to fix this problem and recover the data without needing to factory reset? I am on 4.0.1
Thanks so much guys.
And did this just randomly happen? Or was this after doing something notable?
I was just browsing in browser on wifi.
If you already unlocked the bootloader there may be a way to recover your data. If you have not, sorry, there is no way to access anything on your phone anymore because the only recovery is a full wipe.
You have a hardware problem. Even if your phone functions after a full wipe it will probably do this again in a few days, weeks, etc. Take it in for warranty. I had this problem too, recurring about four times, until I finally stopped it with a warranty exchange.
Thanks for the info. What is recommended as backup tools to allow for me to restore data on the phone (from apps and photos) so that if in the future this happens again, I can retrieve the above data from a refurbished phone?
Related
Hi All, I come begging for help after exhausting all of my options and searches for similar issues.
I have a CDMA Galaxy Nexus Stock 4.0.2 but rooted (I installed CWM).
I woke up to my phone stuck in the boot loading screen; it just kept looping over and over. I shut off the phone restarted it and the phone was practically unuseable, it ran very very slow. Now I haven't done anything recently or installed any apps. The only app I installed was a modified MMS app (one of the Inverted Black ones), but that was 2 weeks ago and everything was running fine since then. (However since I'm not on a deodexed Rom, I knew there could be issues).
Well I of course switched back to the stock MMS app that I had manually backed up and that did not help. Now my phone would load, it would get to my homescreen, but it would then say something along, "service is not working, wait, close, or ok?" I'd hit wait and within 2 minutes my phone would automatically reboot and then go into a a sort-of bootloop (it would just show the boot.img and loop).
I then tried to restore two Nandroid back-ups (which were basically bone stock and made months ago) and both worked, except it would say secure.img not found or something like that. I was still able to boot up and use these back ups, but then within 5 minutes I would get the same error and then the phone would reboot.
After retrying them I decided to to just go bone stock and wipe and do a factory reset. This worked and everything seemed fine until I went to turn on wi-fi.
I would wait for wi-fi to turn on and eventually it would just quit and then reboot the phone. I did this 3 times in a row to confirm that it was indeed wi-fi causing these rebooting issues.
Now here's the thing, right now my phone is working as I have purposely tried not to touch the wi-fi (I need to use my phone) . Data, voice, mms/sms all work. But I literally have no idea why wi-fi would be causing my OS to go crazy?
My last resort is to flash the stock toro.img but I was hoping you guys could help me before I get to that point.
As of right now even though I did a data wipe/factory restore my phone is still rooted (rooted apps all work) and my bootloader is still unlocked. (I renamed the secure.bootloader file as per the instructions when using fastboot to load CWM).
Please help me troubleshoot this, Thanks guys.
I don't know if you have tried but maybe try flashing a rom after a data wipe
angelino0919 said:
I don't know if you have tried but maybe try flashing a rom after a data wipe
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Click to collapse
I'm thinking about doing this as well since I will probably have to flash back to stock. I just want to make sure I can get back to stock since I am still covered by warranty and insurance (assuming they do not check to see if my phone has an unlocked bootloader).
JayBeezy802 said:
I'm thinking about doing this as well since I will probably have to flash back to stock. I just want to make sure I can get back to stock since I am still covered by warranty and insurance (assuming they do not check to see if my phone has an unlocked bootloader).
Click to expand...
Click to collapse
Well you can always relock the bootloader. I doubt you will have to go back to stock though
Hello:
My Galaxy Nexus doesnt start. I mean only the Nexus logo appears and the home screen doesnt come. Also the phone becomes very hot. I tried removing the battery and inserted it again but still the home screen doesnt come. Please help me
Please give us more info, as much as you can. Do you have a custom recovery? What version or ROM you were on and/or flashing when it happened?
Can you revert to a previous backup via recovery? Factory reset?
I performed factory reset and problem solved. But i lost all my data. I had the JB 4.1.2. Unlocked GSM version. Not rooted.
Yep, a factory reset wipes all your setting, apps, and data. If you have Titanium Backup you can restore, but I would do just the apps and not the data. Glad that got you back to a working state.:good:
Hey guys. As the title suggests, I can't boot my Note 2 (sgh-i317). It is stuck on the AT&T logo and while it's stuck there it vibrates slightly every 5-6 seconds. I tried changing my screen density to 240 and it worked for a bit but annoed me. then I went to change it back and got this problem. I accidentally set it to 360 I think though, instead of 320. I have wiped the cache. I have wiped the data. I have installed roms countless times already with Odin. I'd imagine my reset counter is at over 10 just from today.
I've been searching on google and these forums for hours and have seen many suggestions, but none of them have worked. The farthest I have gotten was to get the phone to boot, but once I start going through all the setup stuff I begin getting error popups saying that Touchwiz home has stopped responding. As soon as I push OK the error immediately pops up again. I seriously can not do anything with my phone.
Is there any way to get a stock build.prop file somewhere for this phone, and if so, how would I install it if I can't even boot into the device?
Any help would greatly be appreciated. I have no idea where else to turn here. Thanks!
-Mark
Do you have a backup to restore from recovery ??
If not....then power down the device and remove the SD card and place it into a PC card adapter...
Then download or copy over a suitable rom...
Then place the SD into the phone and boot into recovery...
Fully wipe the device and flash the rom of choice...
Reboot....set....profit....g
Edit:
Are you certain that your power button is not stuck ?
If the method I suggested fails... and rebooting occurs with vibration...then your power button is suspect....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Thanks. Well I got it to boot finally, however there's been a couple issues since. It's on 4.1.2 right now...
1. Whenever I try to officially update to 4.3 through the settings, it downloads, then when installing it ALWAYS fails at 25%.
2. This is a big issue. My data connectivity is gone. I have no 4g access period. If I'm not using a wifi network, I can't do anything online, period. I've reflashed numerous times, and can't get it to recognize the network. I can make calls just fine, just no data.
I've tried wiping data and going to factory reset, but this doesn't help in any way whatsoever. I've popped out the battery and sim card and reinserted after a few minutes, still to no avail.
The funny thing also, last night my friend, who has the same phone, updated to 4.3 and got the EXACT issues I've been dealing with. The ONLY thing in common is that we have both rooted our phones in the past. When I first got 4.3 it worked fine. It wasn't until I rooted that these issues began. My friend's phone was not rooted, however it had been in the past. I'm thinking that this 4.3 update has an issue with phones that are rooted or have been at some time. I don't know how it can tell, but that's all I can think of. his phone now is also a doorstop, like mine.
K, fixed data connectivity from another thread here. For some reason, even if I wipe my system, it seems to still keep settings intact. In this case, nothing set in APN. Seems the more I try to fix my phone, the more problems show up.
If you updated to official 4.3...then yes ...a whole new host of problems are yours until the devs figure out the locked bootloader and it's knox flag...
Backups won't restore....and so forth...
Read around ....you'll see...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Here's the story. I purchased a factory refurb'd Tab Pro 10.1 (SM-T520NZKAXAR) on Woot a few weeks back. I live in Canada, but it is a USA tablet, if that matters. It came with a 90-day Samsung warranty. As soon as I got it, I started looking at custom ROMs. I have experience with custom ROMs on my HTC One m8 (and old m7), but not with any Samsung devices. I wish I had kept it stock for a few weeks first to check it out, but here we are.
I created a nandroid backup of the stock firmware, however I quickly deleted it during a wipe when flashing my first custom ROM, which was GraveD's v3.0. It seemed to go OK, but then it would start to freeze up and reboot on it's own. This seemed to happen mostly under load, and especially when trying to install apps from the Play store. I tried going back to the stock kernel, thinking that could be the problem. It stopped the crashing, but then wifi wouldn't work. So I could choose between having a tablet that crashes all the time, and has difficulty installing apps, or one without wifi. Both were basically useless.
I tried installing another custom ROM, GigaWatts Pro. Again, flashing seemed to go well, and the ROM also seemed to work very nicely for a couple of days. No random reboots, and wifi worked great. I spent a few days downloading all of my apps and getting things set up the way I like, when yesterday something went wrong. Perhaps the tablet lost its root (is that possible?). All of a sudden, apps are crashing all over the place (Unfortunately, [insert app name] has stopped). Titanium backup hangs at "Asking for root...". Installing apps is also difficult again. The tab doesn't reboot on it's own, but Play Services crashes constantly. Whenever I try to get into developer options, the Settings app crashes. I'm not even 100% sure USB debugging is enabled right now, although I'm still able to flash using ODIN.
I tried doing a factory reset and re-installing GigaWatts. Same problems. Tried making sure the root was OK. Same problems. I've tried using twrp 2.8.0.0 as well as 2.7.1.0 with no luck.
Right now, I've downloaded the stock firmware for Canada T520UEUANI1 4.4.2 (although the tab was bought from a USA site). I assume this also installs it's own Kernel. It shows Kernel version:
3.4.39-2776001
[email protected] #1
Mon Sep 15 17:44:40 KST 2014
I'm experiencing the same problems. Google Play Newsstand crashes every 10 minutes or so. Settings is almost useless. Installing apps is problematic.
Can anybody tell me if there's something I'm missing? Anything left to try? Does it sound like a hardware/ROM/kernel problem? If it's hardware, can I still utilize the Samsung warranty after trying to flash custom ROMs? I'm going to try to download another Cellular South stock ROM, but it seems like the problems are persisting regardless of which ROM i have installed, so I think it's something else (kernel or hardware-related).
Any help is GREATLY appreciated. My new tablet is basically useless, and I've run out of ideas.
Try this latest firmware since you mentioned your tablet is the XAR model the firmware should be cellular south (wifi)
http://www.sammobile.com/firmwares/download/39630/T520UEUANK1_T520XARANK1_XAR.zip/
If that doesn't help then it could just be a bad tablet .
(btw when you flashed a custom rom you probably tripped the hardware knox flag and voided any warranty it had, I guess you could play dumb if they ask and say it came like that since it was refurbished, and hope they still repair/replace it)
I just tried the USA cellular south firmware. Still experiencing the exact same issues. I'm completely out of ideas. Does anyone else have any ideas? Otherwise I'm going to have to try warranty service and hope for the best. Is there anything I can do to restore the Knox flag before I send it in?
Also, in download mode the tab is recognizing the system as custom. Is this normal after flashing a stock image?
So do a factory reset in recovery, and clear the cache also. Then load the cellular South file thru Odin. Then factory reset again. See if this clears your problems.
k8108 said:
So do a factory reset in recovery, and clear the cache also. Then load the cellular South file thru Odin. Then factory reset again. See if this clears your problems.
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Click to collapse
I've tried the Cellular South firmware to no avail. I'll be trying to warranty the tablet now. Fingers crossed!
Hi everyone. I have a sporadic problem with my vanilla note 3 from t mobile. Its a totally random occurrence but sometimes it will freeze(loose all input functionality) sometimes it will just stay black screen(no input taking) and usually (not always) it will reboot itself after this happens(sometimes a battery pull is required). Is this a memory leak issue? Thanks for any help. Sometimes it will run fine for a week or 2 and then all the sudden it will start acting up.
Was it rooted? I had a similar issue before mine was rooted, some of the system load programs that I didn't use would start up and then grab all resources. ..
Mine was doing the same thing while rooted with towelroot. Even after I unrooted it was doing the same thing. I didn't try a factory reset, but T-Mobile is sending me a replacement phone.
JimSmith94 said:
Mine was doing the same thing while rooted with towelroot. Even after I unrooted it was doing the same thing. I didn't try a factory reset, but T-Mobile is sending me a replacement phone.
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no it was never rooted and I cant get the bloatware off if its not rooted right?
same problem
im running dompop 3.5. about to install .4. but i have not been able to add any lockscreen except swipe. when i try another it unmounts my external sd card. if i reboot my phone it will reboot until it gets ready to stop doing it. some times it loads and says something about system ui not loading and asks me if i want to wait or push ok. freezes and reboots when it wants to. goes blank. i have factory reset it, fised permissions, and re flashed updates and rom clean and dirty. still does it. someone please help. phone is only a year and some months old. also my nandroid backups wont work. they are not all partitons or they just plain fail.
craigo198 said:
Hi everyone. I have a sporadic problem with my vanilla note 3 from t mobile. Its a totally random occurrence but sometimes it will freeze(loose all input functionality) sometimes it will just stay black screen(no input taking) and usually (not always) it will reboot itself after this happens(sometimes a battery pull is required). Is this a memory leak issue? Thanks for any help. Sometimes it will run fine for a week or 2 and then all the sudden it will start acting up.
Click to expand...
Click to collapse
If it was my phone I would do cache wipe first, if still no go then full factory reset and I would then reinstall most important programs first.
Restarting phone every few days is not a bad idea on it's own and BTW when was the last time you cleaned garbage from it?