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I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
try changing the usb port on the phone
http://www.ifixit.com/Guide/Repairi...zon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
I had this issue caused by water damage quite recently - it was in my pocket during some absolutely unprecedented rain here in the UK, and although it seemed I could charge it without problems, when it was off the charger it'd be confused and flash on and off as you say. I just threw it in some rice and took it out at midnight, problem solved (whether the rice was actually responsible for solving it, I have no idea). Has your phone been used in the rain or anything like that, or been in the pocket of clothes that aren't very 'rainproof' during rain? Could be it.
Is it the charger? I had a bad car charger that did the same thing. If not, I would contact Samsung and see what they can do for you.
Sent from my GSM Galaxy Nexus using Tapatalk 2
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
calaski8123 said:
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
Click to expand...
Click to collapse
Have you been able to fix your issue? I've had zero issues with my Galaxy Nexus for months, and now I'm having the same problem you describe. Initially I thought it was the ROM, but last Sunday I noticed that the phone will simply not sleep without being charged. The USB port appeared to be bent downward, so I used a tiny flat head screwdriver to raise the port. This seemed to fix the issue for a few minutes, but then the phone kept waking up. It's murdering my battery, and I'd like to fix this situation. The problem seems to be intermittent, and occasionally it will work for hours at a time. This leads me to believe that the problem could be internal.
I'm wondering if you tried anything else? I don't have a problem replacing the USB port myself because it seems like an easy and cheap fix. I'm not a novice when it comes to repairing phones, but I'd rather not open the device quite yet.
The new part is $8.00 shipped, and the seller is in the US. You can't go wrong. I will report back once I fix the problem.
Not really, the problem just sort of went away a week ago... I'm getting the Galaxy S3 end of October so I'm not going to replace the USB port. I messed around with the usb thing too, bent it with a knife so it wasnt touching anything. I also tried cleaning the contacts and blowing it out with air... not sure if any of these things helped or not. Like I said if I made it worse didnt matter as I'm getting GS3 soon. So for now its working but not sure why or how or how long...
Jim
calaski8123 said:
I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
Click to expand...
Click to collapse
I've got the exact same issues, it's ruining my battery life. Has anyone found a fix for this yet?
Its a physical problem. You need to replace the charging port, or get new phone like me.
calaski8123 said:
Its a physical problem. You need to replace the charging port, or get new phone like me.
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Click to collapse
@calaski8123 -> how would I replace the charging port? Should I contact samsung/google?? I have the exact same issue being discussed here and its driving me nuts. And I got this phone just a couple months ago so getting a new phone is not a solution...
best,
-Nripesh
If its new I'd take it back under warranty. If not, you can buy the parts on ebay and other sites... Search the Forums here, there are details. You can also search Youtube for a guide. Samsung probably would fix but it would cost much more.
Mine is better, but not sure what fixed it. The battery still doesn't last but half a day so I'm still getting the S3 in week or so.
Jim
Gnex Charging Issue
Hi all! Yes, I am another one of the unfortunate owners of a Gnex with this issue. I wanted to send out a reply to everyone that says to replace the USB charging port. I just had mine replaced, and it did not fix the problem. I have also tried different batteries, and I have read where some people are fixing this by *** gently *** bending the USB connector up ( toward the screen ). That also did not fix my problem. A few days ago I installed AOKP 4.2.1, and that was ineffective as well. I am stumped. My Samsung Fascinate was a very good phone, but the Gnex is really making me wonder if I ever want another Samsung. Has anyone found a solution for this? Unfortunately for me, I bought mine used and don't have the option of returning to Verizon for help. Thanks!
Last night my phone died after 2 days off cable due to me having to use my cord for another device. I plugged it in today to find that it wasn't charging at all. I decided to give it a few minutes before trying, thinking it may not be turning on because it still needs some juice. I waited 30 minutes and it wouldn't turn on still, just gave me the little animation of a battery draining to indicate that it needs to be charged. After this, I figured that it's possible the cable is just dead, so I opted to borrow a cable from my brother. The cable charges his phone just fine, but it doesn't work with charging my phone. I took a shower while waiting for it to perhaps get the juice it needed, and still no dice. I tried several different outlets thinking perhaps the outlet was dead, and still nothing.
I've had the phone for a little over a month, so I'm not sure how long I have to turn it in or not; I'd hope it'd be 3 months for factory issues, but judging from how people mention 14 days, I'd assume that they're eager to push responsibility of broken devices onto the customer as fast as they can. Do you guys have any idea of what could be wrong? Perhaps if it's possible for me to get a replacement at this point?
I've been running the Lifeless v.11 Rom for a while with no issues, I haven't flashed anything in possibly a week or two, so I honestly doubt this is a software issue. It's never been exposed to water, but then again I really don't trust phones to detect if they've been damaged or not since it seems even a humid day is enough for those small water damage detection stickers to run pink.
WASSHOI said:
Last night my phone died after 2 days off cable due to me having to use my cord for another device. I plugged it in today to find that it wasn't charging at all. I decided to give it a few minutes before trying, thinking it may not be turning on because it still needs some juice. I waited 30 minutes and it wouldn't turn on still, just gave me the little animation of a battery draining to indicate that it needs to be charged. After this, I figured that it's possible the cable is just dead, so I opted to borrow a cable from my brother. The cable charges his phone just fine, but it doesn't work with charging my phone. I took a shower while waiting for it to perhaps get the juice it needed, and still no dice. I tried several different outlets thinking perhaps the outlet was dead, and still nothing.
I've had the phone for a little over a month, so I'm not sure how long I have to turn it in or not; I'd hope it'd be 3 months for factory issues, but judging from how people mention 14 days, I'd assume that they're eager to push responsibility of broken devices onto the customer as fast as they can. Do you guys have any idea of what could be wrong? Perhaps if it's possible for me to get a replacement at this point?
I've been running the Lifeless v.11 Rom for a while with no issues, I haven't flashed anything in possibly a week or two, so I honestly doubt this is a software issue. It's never been exposed to water, but then again I really don't trust phones to detect if they've been damaged or not since it seems even a humid day is enough for those small water damage detection stickers to run pink.
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Click to collapse
wish i could help you man:/ only thing i can think of is taking of the back plating and make sure the connector is fine.it would suck if we have another evo 4g on our hands, especially without a removable battery
WASSHOI said:
Last night my phone died after 2 days off cable due to me having to use my cord for another device. I plugged it in today to find that it wasn't charging at all. I decided to give it a few minutes before trying, thinking it may not be turning on because it still needs some juice. I waited 30 minutes and it wouldn't turn on still, just gave me the little animation of a battery draining to indicate that it needs to be charged. After this, I figured that it's possible the cable is just dead, so I opted to borrow a cable from my brother. The cable charges his phone just fine, but it doesn't work with charging my phone. I took a shower while waiting for it to perhaps get the juice it needed, and still no dice. I tried several different outlets thinking perhaps the outlet was dead, and still nothing.
I've had the phone for a little over a month, so I'm not sure how long I have to turn it in or not; I'd hope it'd be 3 months for factory issues, but judging from how people mention 14 days, I'd assume that they're eager to push responsibility of broken devices onto the customer as fast as they can. Do you guys have any idea of what could be wrong? Perhaps if it's possible for me to get a replacement at this point?
I've been running the Lifeless v.11 Rom for a while with no issues, I haven't flashed anything in possibly a week or two, so I honestly doubt this is a software issue. It's never been exposed to water, but then again I really don't trust phones to detect if they've been damaged or not since it seems even a humid day is enough for those small water damage detection stickers to run pink.
Click to expand...
Click to collapse
Pull your battery, try again
Sent from my LG-LS970 using xda app-developers app
Yea, going to update this. Sprint was giving me issues and trying to cough up money from me, so I pulled the battery and cleaned the port with a q-tip and it charged fine again. I was in for a scare there, but it's back to life.
Same problem...didn't have to pull battery
WASSHOI said:
Yea, going to update this. Sprint was giving me issues and trying to cough up money from me, so I pulled the battery and cleaned the port with a q-tip and it charged fine again. I was in for a scare there, but it's back to life.
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Click to collapse
Just wanted to chime in with my experience.
I had same issue. Battery completely drained with a visit to the relatives (low cell signal).
Got home and plugged it in for 5min, the "battery charging" animation came on when short pressing the power button.
Had to move the phone to a different charger for the night and noticed that I couldn't get it to even show the charging animation while on the charger. Indeed after 8 hours on the charger the next morning it still wouldn't turn on. I thought I would have to take it back to Best Buy. On a whim, I thought I would drain all of the capacitance from the system by pressing and holding the power button to see if that would allow it to restart the charge cycle. So I held the power button for about 30-45sec off the charger, then waited about 30min and plugged it in at work.
It worked. Not sure why, but I didn't have to return it to Best Buy, so I'm happy.
My wife and I each purchased a Galaxy Nexus from the Google Play store last July. Recently, my wife's phone started only charging sporadically when connected to a charger. The symptoms don't line up exactly with any other situation I've found described online, so please bear with me while I type out a full report.
I tried removing the battery and using a precision screwdriver to "nudge" the micro USB port "tongue" toward the screen. I thought it had fixed the problem as the phone started charging immediately after I plugged it back in, but when I checked it ~30 minutes later, it had stopped charging.
I tried taking the battery out of my GNex and putting it in my wife's phone; I put my wife's battery in my phone. That seemed to fix the problem, though, again, it was only temporary. I was able to get both batteries to charge to ~80%, then swapped them back. Again, my wife's phone charged the battery, but only for a short while. I swapped batteries twice more to rule out a bad battery; the same symptoms persisted, so I can confirm the battery is not the culprit.
I tried cleaning the micro USB port by removing the battery and using a needle and 91% isopropyl alcohol to clear any dirt or dust from the contacts. I waited for the alcohol to evaporate, reinstalled the battery, and plugged the phone back in to the charger. Same result as before: Phone charged for a little while, but stopped charging before reaching full charge.
We tried 4 different USB chargers: The charger that came with my wife's GNex, the charger that came with my GNex, the charger that came with the Droid RAZR MAXX that I use for work, and the charger that came with my wife's Verizon Jetpack. Same results on all chargers.
Now for some oddities:
The "charge for a while, but stops charging after a while" persists whether the phone is on or off. I turned off my wife's phone at bedtime one night, plugged it into the charger, confirmed that the charging icons appeared (a lightning bolt, then an animated charge meter). When I woke up, the phone was still turned off but only had 13% charge.
Whenever I plug the phone in to my Windows 7 laptop, I'm able to access the file system every time (100% of the 4-5 times I tried). The Battery settings page will say "Not Charging," but I can view and modify files using Windows Explorer without issue.
And now, for a note from my wife:
Unless my memory fails me, I think this was one morning when the charger felt warm on the adapter where it plugs in. Pretty sure this was the day I took the charger with me to work. I had the phone turned off and plugged it in and later turned it on to check the charge and it had been charging. I left it on and it continued to charge. I had to unplug it on three separate occasions and I plugged it back in and it did ultimately charge fully. But when unplugged, the battery did drain quickly, and I had not previously had a battery life issue.
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Click to collapse
The phone will sometimes get warm--not hot, but warm--around the area under the camera when charging. (I'm guessing it's near where the battery makes contact with the phone.) The charger itself will also get warm sometimes.
Sometimes, even though the Battery section of Settings will say "Not charging," the battery would charge very, very slowly (as in, an increase of 1% charge over the course of 15-45 minutes). When plugged in, the battery would sometimes hold charge (e.g. stays level at ~45%) but not charge or discharge.
When I called Samsung support, I waited less than a minute to talk with a person, explained the situation and symptoms, and was told, yes, the phone is out of warranty (by two months, which I admit is aggravating), but I could send it in for repairs for a total charge of $70.63. That includes shipping both ways. Total repair time would be 5-7 business days. Add 2 days for shipping each way and my wife would be without a phone for 9-11 business days if we were to send it in. It's good to know that the repair are (in my opinion) reasonable because I was hoping to hold on to my phone for at least 2 years before upgrading (and I'd prefer to wait at least 3 years).
I've since got an old iPhone 3GS working on Straight Talk (which was its own ordeal) so my wife has something she can use if and when we send in the phone for repairs. (Side note: My wife really misses Swype.) She plans on backing up her data tonight so I can wipe and reload her GNex and attempt to rule out software and OS as the root cause.
In advance of wiping and reloading my wife's GNex, I had a few questions:
Do you agree with my hunch that the root cause of this issue is hardware, not software? I'd love to be wrong, but all evidence points to a hardware fault.
What ROM do you all recommend for thorough testing in this situation should I encounter the same problems with a clean Android 4.3 stock install?
Are there any other possible fixes you all could recommend before I drop 70 bucks on repairs and my phone has to tolerate the iOS on-screen keyboard for 2 more weeks?
I've had this problem once, I even changed ROMs and it never went away. I changed my charger and it still did the same thing. I don't know what fixed it, but it just started working normally again.
What caused was that I was using it and my device got really hot because I was downloading things, browsing on the internet and playing games on it all while I was charging it. My phone got really hot and a little "CLICK" sounded off and my phone just shut off. It wouldn't turn on until I removed the battery. Cooled it and charged the battery overnight. Although my phone was working now my charger was crazy.
Sent from my Galaxy Nexus using Tapatalk 4
Okay, gonna try and explain this as best I can, bear with me.
2.5 years ago or something I got a Gnex from Verizon, brand new. The phone would act like a ghost was using it, like someone was interacting with the touchscreen. It'd randomly call contacts, send texts (random letters/numbers), all kinds of weird stuff. Video of it on day 1 HERE doing this. Took it into Verizon, got a new replacement. Never had the problem again. 2 or so years go by, not a single problem, unlocked, flash, all that, never had the problem again.
About a month ago, I upgraded to a Moto X and passed this phone on to a family member. At the time was running the latest stable Cyanogenmod ROM, the last for JB. 10.2 maybe? Anyway, that's what ROM was on it, again, no problems. Factory reset the phone to wipe my stuff, left it rooted and unlocked. I gave them the phone, battery, extended battery, and a few cases as well, no charger cause I know they'd twist up and destroy the factory cable. Setting the phone up for them battery starts going low, used their charger. Cable had shorts and crap, scavenged around looking for good charger. Get phone set up for them, and I'm done, handed off.
A day later, they're complaining that the phone is going crazy, like a ghost is using it, and it's randomly calling people, sending texts, opening menus, not charging, etc. Sounds like EXACT same issue I had with my very first Gnex that I exchanged. Figured that was really strange, maybe it was the software. Factory reset to latest factory image 4.2.2, lock BL back up, completely bone stock. Re-setup phone and all that jazz. Phone's acting fine. Decided this time that'd I'd let them have the original stock charger, thinking maybe that'd help with the charging issues too. All seems well....
However, during the reset and all, and after re-setting up the phone, battery is low.... plug it in with a known good charger of mine, but not stock original, and all the sudden the phone's freaking out again. Turn screen off, turns itself back on. Dialing people, opening apps on its own, etc. Figure maybe this Gnex just won't take any charger except it's original. Pull battery, reboot, phone's fine, fine for 10+ minutes. Plug in OEM charger this time, wait a few seconds, unplug, phone goes crazy.
Also interesting, they brought another charger of theirs with a little red LED on, plug it into wall, red LED comes on. Interestingly, if the charger is unplugged from wall with red LED off and I plug it into the phone.... the red LED on the wall charger turns on... that's not right. So.... here's where I'm at now. If I pull battery, reboot, and never attach a charger, the phone acts perfectly fine. The instant I plug in ANY charger, it'll start going wacko and continue to until I pull battery and reboot. At first I thought this was a charger issue, but now... I'm thinking it's battery related. This little experiment of getting the phone to go crazy after plugging in a charger applies to both the OEM and extended battery, regardless of what charger I use.
When I owned the phone, I almost exclusively used the OEM charger, occasionally another charger I had that I know works fine. Gave Gnex to family member WITHOUT a charger, so they were forced to use who know what condition phone charger. I'm wondering if maybe some rogue jacked up phone charger with shorts in it and crap somehow killed the extended battery. Then, they switched to the OEM battery, and again, unknowingly killed that battery too with the same crap charger. So maybe buying a new battery would fix the issue and only using the OEM charger from now on or the other one that was mine that I know works? Or maybe the phone is just broken now? It just doesn't seem right that plugging a phone into the micro-USB should turn ON the red LED on the charger when it's not plugged into the wall, like the power is coming out of phone and going into the LED...
I just refuse to believe that on the exact same day and within hours of me upgrading to a Moto X and passing on my Gnex that had worked perfectly for 2 years in my possession somehow just happens to "break" or "go bad" on its own. Thought it was software glitch/bug in CM, no. Thought it was incompatible charger, no. Maybe the batteries are bad? Maybe the phone's circuitry got jacked up too? Just seems weird that, as far as I can tell, pulling the battery and rebooting fixes it for good until the battery dies. Within 30 seconds of connecting a charger, the phone goes bonkers.
Any ideas? Feel bad, family member probably thinks I dumped a bad phone on them!
Thanks!
What kind of sorcery was that? I honestly don't know what to say about this other than bad timing? I highly doubt a ghost is possessing the phone.
I know a ghost isn't possessing the phone, I just, that's how I best described it when it was going wacko by itself. Plus, interesting topic title, maybe get a few more people to read it and maybe offer some advice or info or something :laugh:
However, I do have a ghost in my house, or a spirit or something. I've seen him, sitting on my couch before. He died in a fire, smoke inhalation, no smoke alarms in the house. House was sold, completely rebuilt, and I am first to live in it since then. Crazy story for a different forum lol
From what I can see, it's just that the screen isn't working properly because of leaked currents from the battery or the charger... Just get the whole screen replaced (it's hard to only replace the glass layer) and should be fine.
Sent from Google Nexus 4 @ CM11
Leaking currents, had it happen to me before from a bad charger. I doubt it's the battery, try an outlet in a different house, they may have bad power.
Sent from my Galaxy Nexus using Tapatalk
So this "leaking currents" problem, it's a problem with the battery? A problem with the phone, in particular, the screen? It definitely sounds like a rogue bad charger could have done this based on the feedback so far. The "damage" or whatever happened at their house. Just the other night, they brought the chargers and phone and stuff to my house, a different house, problem persisted. So I'm not thinking it's a dirty power issue or anything.
...and so you should have the screen replaced. I've had Motorola and HTC phones with issues responding to touches when charging, and replacing the screen largely eased the problem (although I still ended up getting a new charger because I don't want it to also damage the newly replaced screen).
Sent from Google Nexus 4 @ CM11
Op may also want to consider relocating... ghost home and ghost phone, that's too much!
LOL
Mike7143 said:
So this "leaking currents" problem, it's a problem with the battery? A problem with the phone, in particular, the screen? It definitely sounds like a rogue bad charger could have done this based on the feedback so far. The "damage" or whatever happened at their house. Just the other night, they brought the chargers and phone and stuff to my house, a different house, problem persisted. So I'm not thinking it's a dirty power issue or anything.
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Click to collapse
Could be the battery, could be the USB cables or chargers, could be the USB port on the device, could be the screen. The fact that it only happens when plugged in but with more than one charger and battery makes me suspect the USB port on the device. From my understanding you can buy a replacement. A temporary fix would be to use a charger that charges the battery outside of the phone.
Sent from my Galaxy Nexus using Tapatalk
No ghost... i think
I think its because the charger you use....
I had the same problem, but not with gnx... before gnx I used galaxy i5801...
when I put my mobile in charge, my mobile did some crazy things, like operating itself,...I figured out that the charger I used is not the one I shouldn't use.
every mobile has a charging limits, like voltage restriction..
little difference in voltage could make big difference.
so I changed the charger. problem solved for me.
other than charger.. there are some things can do this, I don't know about all.
I doubt it may caused by your digitizer...maybe is has too much sensitivity, caused by water, dust, pressure, etc....
digitizer and display are not the same.
I faced this one too ( galaxy i5801) before charging problem, but not with gnx.
A digitizer is the part of a touch screen that senses your touch and "digitizes" your gestures into impulses that the phone can understand as commands.
if it continues my last suggestion.... call the priest
Well, I borrowed an OEM standard and extended battery from a friend, neither fixed the problem. My friend did say that similar to my first Gnex, when he first got his, it did the same exact thing, but after a while it stopped and it hasn't done it ever since. I also narrowed it down, or, widened the issue, in that it's not just AC chargers, the exact same stuff happens with a brand new 12V car charger.
Dirty power on the fifth rail of a USB wire. Its either the charger not supplying enough power or a damaged cable.
Sent from my Galaxy Nexus using Tapatalk
My vote is on the screen, due to the digitiser. Replacing the touchscreen could help solve the problem. I was in your family's position when I got a used Motorola Cliq from a friend and the battery was all good, no leaks. Ghosts just started touching it everywhere like a crazed groupie when it went into my possession. No explanation as to why it happened and I didn't look into it that much but replacing the screen is the most likely solution.
I wanted to share this in case anyone ever experiences the same problem. I had my Note 4 since it was released in October and didn't have any issues until roughly a week ago. All of a sudden, the phone would not fast charge. Whenever connected to the fast charging adapter, it would detect it and charge, but it would not give the fast charge notification and would charge extremely slowly (8 hours to get a full charge from near empty). In addition, my PCs would no longer be able to access it and the phone would not give the MTP option menu when connected. I tried multiple cables, outlets, fast chargers, and batteries in addition to toggling the fast charge setting, wiping the cache, and performing a factory reset - but nothing helped. I finally called verizon and they sent me a new note 4 and everything was working again.....
Three days passed and the same exact issue occurred again on the replacement phone. This makes me believe that the Samsung charger I have has somehow deteriorated and is now breaking the usb connectivity on the phone. I contacted samsung and am getting a replacement for the charger and will have to get ANOTHER replacement phone from verizon (after they finish processing my first replacement).
So if anyone has a similar issue, I would suggest getting a new charger in addition to the phone replacement so you don't have to go through the entire process again. I could be wrong that the charger caused this, but I can't think of anything else besides the recent lollipop upgrade - but everything was working for several days on lollipop for both phones.
If anyone has ideas on how to fix this, please let me know. I can't return the second phone until the first one is processed so no fast charging or PC connection until then. Thanks
Having exactly the same issues. Let me know if you work it out.
maliciousintent said:
Having exactly the same issues. Let me know if you work it out.
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Click to collapse
Same Issues and I have three fast chargers so it is not the charger it is the phone or the 5.0 update.
Mine was not really even charging unless I turned the phone off. I called Verizon and they are sending me a replacement phone overnight. It would not connect to the computer either. I hope this is not a result of fast charging, if so they are gonna get a lot of phone calls
I also have another fast charger which wasn't working... I was thinking that my main charger was breaking the phones USB connectivity and fast charging, but if others are having the same problem then I am wondering if it is something related to the lollipop update. I am replacing the main charger and should have another replacement note 4 come Friday. If it happens again, then I think it points to the lollipop update since both phones had this issues days after lollipop was installed.
I'll let you guys know the outcome
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
graydiggy said:
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
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Well the problem was that all the cables were working and then stopped. When I got the replacement phone they worked and then a few days later the same thing happened again. So something was causing the connection to break completely. I am hoping that the cause was the charger which I am replacing.
Word of advice: if it stops charging normally In ANY way. THROW AWAY THE CHARGER. I made the same mistake and my Note 4 literally lit on fire melting the lower 1/2 inch of my phone and completely melting the charger. It was so hot by the time I was able to yank the cord out both the phone and charger were melted and destroyed and I ended up with three fingers with minor burns. I am lucky it did not happen when I was sleeping with my infant nearby. I now charge my phone only in the day and on a granite counter in case of fire again.
It stopped fast charging. Then I used the charger again and got a message saying "Transferring power to high powered device" then wham 2" flames
Verizon kept claiming it couldnt happen and thought I used a aftermarket charger until I brought the phone and charger to a corporate store and they prompytly replaced both the phone and charger under factory warranty.
I have three samsung original fast chargers and none of them worked plus the fact that the phone could not be connected to any computer I have makes me think it was the phone. I got the new phone today so I guess time will tell. I just can't see three chargers and cables going bad all at the same time. I also did not take the 5.0 update on the new phone.
my replacement phone stopped fast charging and computer will not recognize it now. I used a different cable that was plugged into the fast charge module from Samsung. I guess that is what caused it. They are sending another phone but for C sake if a cable is the reason this happens surely there should be a fix without replacing the phone time after time.
I finally received the new phone from Verizon and I replaced all the cables I was using to make sure this doesn't happen again. Hopefully the charger was the culprit and the problem is over and done with. Hope no one else encounters this as it really was a pain to deal with.
I got my third phone Monday and so far so good. I had a car charger from Verizon plugged into an extender that had 4 plugs in it. When I unplugged my GPS from it I noticed it was very hot. The Verizon Charger was also hot even though nothing was plugged into it. This may have been what caused my issue. It could have overheated. I replaced it with a different brand and tested to make sure it stayed cool when anything was plugged in and have used it all week without issues. The only other thing could have been the USB cable I used the evening before the second phone stopped fast charging so I do not use it either. So if you use a car charger extender check to see if it gets hot when anything is plugged in. BUT, it is scary knowing something like this can kill the USB on this phone.
I have an external Hard-drive that would constantly disconnect and reconnect with the slightest movement of the cord connected to the computer. It even caused my H/D to get corrupted twice requiring re-formatting. But all I had to do to fix it was to squeeze the big connector on the cord a little and tighten it up. Just a thought.
It's been a week since I received my third phone and everything is working perfectly. I can only assume the charger was breaking it and I'm glad the issue is behind me.
So for anyone experiencing this, I suggest contacting Samsung to replace the charger before going to your cell provider to replace the phone
I'm having the same exact problem. My 2nd replacement phone is now doing the same thing as the first one. I have too many scenarios now though and I'm confused as to which it is. I have two Adaptive chargers.. Batteries, phone, or chargers...
As soon as I replaced the charger, I didn't have this issue again. I suggest sending your chargers back to Samsung (or whatever other brand you have) because one of them is breaking the phones
Sent from my Nexus 6 using Tapatalk
I would place my bet on a bad cable. With the higher voltages that fast charge uses going through the danger of arching and sparking is increased especially if there's a poor connection would fry or weld melt metal inside the connector. This could damage the USB port in the phone and cause the phone's USB port to have a bad connection. This bad USB port in the phone could fry the other cables as well leaving you wondering why everything went bad all at once
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
Hi guys
I have the same problem as you ,so what I have to do to solve this issue without replace the phone,
I have rooted 5.1.1 stock rom, If i flash full stock rom 5.1.1 does this help or what?
zediiiii said:
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
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Turns out one out of the three new cables I bought didn't work, and my OEM cable didn't work for fast charging. Swapping for a good cable fixed the issue.