Kindle Fire not recognized - Kindle Fire Q&A, Help & Troubleshooting

I have a Kindle Fire and I can not get any computer to recognize it as a storage device so I can transfer the update to it to wipe it and reinstall the firmware. Any help on this?

Go to device managers (assuming you're using windows) uninstall the kindle drivers, then plug your kindle back into the computer and let the drivers install

I've done that but the Found New Hardware prompts come up. Also in TWRP it will not let me select Mount SDCard to transfer files to it...

http://forum.xda-developers.com/showthread.php?p=26491884

wiredextreme said:
I have a Kindle Fire and I can not get any computer to recognize it as a storage device so I can transfer the update to it to wipe it and reinstall the firmware. Any help on this?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1672583

Related

[Q]Help! PC doesn't recognize Kindle Fire after root

Hello, guys,
I recently rooted my Fire (6.2.2) with Kindle Fire Utility (0.9.3). Kindle is working but my PC (Win7 32) can't recognize it when i'm connecting kindle to PC. And Kindle Fire Utility can't connect to device since then (statusffline).
Maybe I forgotten to switch to normal mode?
How can I fix this?
Thanks.
talcegie [616
With your Kindle plugged in and with KFU (even if it says it is offline), press 1 for Bootmode Menu and select Normal.
meturne2 said:
With your Kindle plugged in and with KFU (even if it says it is offline), press 1 for Bootmode Menu and select Normal.
Click to expand...
Click to collapse
I tried to do this. Got the message "kindle told to reload in normal mode". Kindle reloaded but the problem left.
Sounds like you may have to reload your drivers. Is the computer recognizing the Kindle at all. I had the problem when trying to load files to the SD card that it would not show up as a storage device. I unchecked USB debugging and it showed up. If you are trying to establish an ADB connection you may want to check your ADB setup.
Try cd C:\kindleadb
adb devices
This will tell you if your ADB connection is working.
Maybe this video will help.
http://www.youtube.com/watch?v=_C-H3epEHjo
meturne2 said:
Sounds like you may have to reload your drivers.
Click to expand...
Click to collapse
I tried to reinstall drivers from Kindle Fire utility few times. No result. Is there any way to wipe them from system?
meturne2 said:
Is the computer recognizing the Kindle at all
Click to expand...
Click to collapse
Unknown Device in device manager
meturne2 said:
Try cd C:\kindleadb
adb devices
Click to expand...
Click to collapse
Gives empty output. I'm using adb bundled with Kindle Fire Utility
The same thing happened to me and I just deleted all the files that were associated with the ADB and KFU and reloaded everything. Before you do that you can go into device manager and pull up the properties for unknown device(kindle) go into update drivers and point to the file you downloaded when installing KFU.
I used this video to root mine and the part on installing the drivers works. Make sure you download the driver files attached to the video. Look under "show more" --Links in the video description.
Hope this is helping and not making you more confused.
http://www.youtube.com/watch?v=KapnjR89ICA
The problem solved. It was Windows drivers problem. I've got a USB-stick in another slot during all operations. When I removed it everything worked normally. My motherboard is Asus P5G41T-M.
Thanks to everybody who tried to help.
Kindle not recognized by PC
meturne2 said:
The same thing happened to me and I just deleted all the files that were associated with the ADB and KFU and reloaded everything. Before you do that you can go into device manager and pull up the properties for unknown device(kindle) go into update drivers and point to the file you downloaded when installing KFU.
I used this video to root mine and the part on installing the drivers works. Make sure you download the driver files attached to the video. Look under "show more" --Links in the video description.
Hope this is helping and not making you more confused.
/QUOTE]
-------------------------------------------------------------------------------------------------------------------------
I have attempted several different fixes to get my rooted KF recognized by PCs running VISTA and XP to no avail. My KF is looping TWRP v2.0.0, so I have concluded. Yet if not PC can recognize it as a device...well, please give me your thoughts and suggestions.
Thx,
R
Click to expand...
Click to collapse
Did you try again with the latest utility?? Coz it shd work..
Sent from my MB526 using Tapatalk 2
Here`s my suggestion http://forum.xda-developers.com/showthread.php?t=1882565

Help! Bricked my KINDLE!

Ok, so I had TWRP including FFF installed, as well as all the other features that comes with kindle fire utility, when I decided that I wanted to restore to stock firmware.
I placed the update.bin in kindleupdates folder on the Kindle itself, and launched TWRP Recovery to install the rom/firmware.
When it was done installing, I was such a nutjob not thinking, that I decided to also delete everything (system, sdcard, cache, dalvik-cache), as well as to tell it to restore to factory settings, where I immediately after told it to reboot. Totally dumb, I know it, so now it's stuck at the "original"/orange Kindle Fire-logo, and just hanging there (i'm able to turn it on/off though), hence it can't restore stock firmware since I deleted everything off the kindle after I installed that stock firmware. It doesn't even have TWRP anymore (boot options doesn't appear when turning the kindle on.)
I also tried to connect it to the USB-port on my PC, (already have drivers installed), but it just gives me the "badom"-sound implying that a USB has been connected, nothing else. I can't even access the Kindle as an external storage device anymore now.
HELP!
PS: I'm running Windows 7 x64!
Are you unable to reinstall FFF and TWRP?
Yes ):
soupmagnet said:
Are you unable to reinstall FFF and TWRP?
Click to expand...
Click to collapse
Yes because my PC won't even detect my Kindle now!
Fix your drivers.
Otherwise you can use SoupKit w/Linux Live USB to save yourself some hassle in getting ADB to connect. Either way, it's very likely your shell is missing or corrupt, requiring a factory cable to get into fastboot.
saiihtam said:
Yes because my PC won't even detect my Kindle now!
Click to expand...
Click to collapse
You said u heard the beep when u connect.. did u check it in the Device Manager..
You might see it under other devices or under USB devices?
If you are able to see it then you might have a chance
lol
saiihtam said:
Ok, so I had TWRP including FFF installed, as well as all the other features that comes with kindle fire utility, when I decided that I wanted to restore to stock firmware.
I placed the update.bin in kindleupdates folder on the Kindle itself, and launched TWRP Recovery to install the rom/firmware.
When it was done installing, I was such a nutjob not thinking, that I decided to also delete everything (system, sdcard, cache, dalvik-cache), as well as to tell it to restore to factory settings, where I immediately after told it to reboot. Totally dumb, I know it, so now it's stuck at the "original"/orange Kindle Fire-logo, and just hanging there (i'm able to turn it on/off though), hence it can't restore stock firmware since I deleted everything off the kindle after I installed that stock firmware. It doesn't even have TWRP anymore (boot options doesn't appear when turning the kindle on.)
I also tried to connect it to the USB-port on my PC, (already have drivers installed), but it just gives me the "badom"-sound implying that a USB has been connected, nothing else. I can't even access the Kindle as an external storage device anymore now.
HELP!
PS: I'm running Windows 7 x64!
Click to expand...
Click to collapse
lol this reminds me of someone..........(me)
http://forum.xda-developers.com/showthread.php?t=1888581 read

[Q] Help, Kindle stuck at logo

Sorry for double-post, I posted in wrong section, it's hard to define whether this is really a quesiton, but here goes:
Ok, so I had TWRP including FFF installed, as well as all the other features that comes with kindle fire utility, when I decided that I wanted to restore to stock firmware.
I placed the update.bin in kindleupdates folder on the Kindle itself, and launched TWRP Recovery to install the rom/firmware.
When it was done installing, I was such a nutjob not thinking, that I decided to also delete everything (system, sdcard, cache, dalvik-cache), as well as to tell it to restore to factory settings, where I immediately after told it to reboot. Totally dumb, I know it, so now it's stuck at the "original"/orange Kindle Fire-logo, and just hanging there (i'm able to turn it on/off though), hence it can't restore stock firmware since I deleted everything off the kindle after I installed that stock firmware. It doesn't even have TWRP anymore (boot options doesn't appear when turning the kindle on.)
I also tried to connect it to the USB-port on my PC, (already have drivers installed), but it just gives me the "badom"-sound implying that a USB has been connected, nothing else. I can't even access the Kindle as an external storage device anymore now.
HELP!
PS: I'm running Windows 7 x64!
You need a factory cable...
http://forum.xda-developers.com/showthread.php?t=1668159
Jus check if our kindle is coming up under the USB devices as a composite USB device..if so uninstall the driver and reconnect the kindle..
It shd get detected under other devices..install the drivers manually by clicking dont install and use have disk and get it detected as a android phone or android composite interface..
If that works u can use adb commands and try..this might help u recover or kindle
Sent from my MB526 using Tapatalk 2

[Q] Broke Kindle Fire's Ability to Mount

Hey I'm a brand new member so I apologize in advance if my problem has been solved already, however, I could not find anything on any of the threads. Okay so I am severely confused right now. I have had my Kindle Fire for almost a year now and this problem has never occurred. Ever since I got my Kindle I have been experimenting on it. I rooted it and have flashed many different custom roms. I had been using TWRP Recovery 2.0 for a long time and when I found out that it was outdated I updated it to the new 2.2.1.1 version...Everything seemed to be working perfectly until I tried mounting USB storage in the new TWRP...It did not work. My computer wouldn't recognize it. I kind of just let this slide since I figured I wouldn't need to mount USB storage in TWRP unless it was an emergency. A while later I switched back to the Kindle's stock rom. That's when I noticed that it would not mount...Not only was TWRP not mounting, but it was my Kindle altogether. I deleted all drivers that had any thing to do with Android from my computer. After restarting both my computer and my Kindle I tried mounting again...Nothing. The drivers weren't even reinstalling. To test wether this was a problem with my computer or my Kindle I got my brother's Kindle Fire (Never had any tweaking done to it) and mounted USB storage. It installed the drivers and mounted just fine. I then plugged my Kindle back in and it mounted just fine also. I thought I had solved the issue, but about an hour later I tried mounting my Kindle again and nothing happened. My brother's Kindle will mount (Actually there are a total of four Kindles in my house all of which have not been tweaked except for mine) but mine won't do anything. As a last resort I deleted EVERYTHING with TWRP and flashed the Kindle Fire 6.3.1 update.zip. My Kindle is now true factory default (no root, custom recovery, etc...). I thougt for sure this would work but IT STILL WON'T MOUNT USB STORAGE!!! When I plug my Kindle in and go to "Devices and Printers" it recognizes my device as a "Kindle" but I just cannot get it to mount! I am now stuck with a Kindle that cannot be re-rooted or anything due to the fact that it cannot be recognized with ADB. Sorry for the long post...I am just trying to give as much information as possible. By the way I am running Windows 7 and my Kindle is the only one that will not mount which makes this problem have nothing to do with drivers or my computer. Any help is appreciated. Thanks.
Wheww okay well try a factory reset this will wipe your sdcard as well. It should resolve most your problems. There are multiple things that can cause this to happen but one thing that really comes to mind. Are you ejecting your kindle before hitting the disconnect button? Just a wild guess but failing to do so can cause this disorder the very next time you plug it in. Something that could resolve minor sdcard issues is
Code:
fastboot oem format
don't let this make you to crazy yet RC soupmagnet should be releasing something very soon that will solve the majority of SD card mount problems hint hint . You will need to reroot and flash a custom ROM on it to have success though. So if nothing works hang tight and stay tuned.
This might help
http://forum.xda-developers.com/showthread.php?p=33109015#post33109015
Thepooch, no I had not been ejecting it before disconnecting. I'll do that from now on. Also commands do not work because my computer doesn't recognize my Kindle as either a storage device or an ADB device, and what does it mean what it says "fastboot not found"? I made sure I have the fastboot.exe in my ADB folder...Soupmagnet, I can't get those commands to work since I'm no longer rooted and my computer doesn't recognize me...
Nihilian said:
Thepooch, no I had not been ejecting it before disconnecting. I'll do that from now on. Also commands do not work because my computer doesn't recognize my Kindle as either a storage device or an ADB device, and what does it mean what it says "fastboot not found"? I made sure I have the fastboot.exe in my ADB folder...Soupmagnet, I can't get those commands to work since I'm no longer rooted and my computer doesn't recognize me...
Click to expand...
Click to collapse
Have you installed your adb drivers?
soupmagnet said:
Have you installed your adb drivers?
Click to expand...
Click to collapse
Yeah I downloaded the newest Kindle Fire Utility and installed thoose drivers. When I plug my Kindle in and go to "Device Manager" it lists it as an android phone with ADB Interface. If I plug any other Kindle in then it installs new drivers and doesn't list the ADB Interface. Is this normal?
Nihilian said:
Yeah I downloaded the newest Kindle Fire Utility and installed thoose drivers. When I plug my Kindle in and go to "Device Manager" it lists it as an android phone with ADB Interface. If I plug any other Kindle in then it installs new drivers and doesn't list the ADB Interface. Is this normal?
Click to expand...
Click to collapse
I don't use Windows so I couldn't tell what's normal for that OS.
Use the tutorial here to confirm your drivers are installed properly. Then Shift + right-click on your KFU "tools" folder with adb.exe and fastboot.exe, and select "Open command window here". Enter your adb or fastboot commands there and see how it goes. Start with "adb devices" to see if you are connected. If not, reinstall your drivers and try again.
Some ROMs have different product IDs than the stock OS so you may want to look into that if you are using a custom ROM, and edit your androidwinusb.inf accordingly. I know some JB roms have a PID of 0004 instead of 0006.
If for some reason Windows refuses to cooperate, you could always set up a Linux LiveUSB and get it done a lot easier.
Okay so I've been fiddling around with stuff. I completely uninstalled all Android drivers again then restarted my PC and Kindle. This time I plugged my Kindle in and it installed the correct drivers. It mounted USB just fine. When I tried reinstalling the ADB drivers that came with Kindle Fire Utility it erased the Kindle's normal drivers, so now it won't mount anymore...at least I know that it is a driver problem and that my Kindle doesn't need to be repartitioned. I'm really getting sick of Windows and its annoying drivers...Any ideas on how to get all the drivers to work? If not I think I might just install Ubuntu and screw the need for drivers.
Sent from my M886 using xda app-developers app
If you run the driver bat packaged with kfu with the device plugged in sometimes it will waste the mass storage drivers. It`s always best to run it then plug the device in and see what windows decides to install. Unplug, replug, unplug, replug as well as try this while in recovery because it will also attempt to install the drivers as well in recovery.
Thepooch said:
If you run the driver bat packaged with kfu with the device plugged in sometimes it will waste the mass storage drivers. It`s always best to run it then plug the device in and see what windows decides to install. Unplug, replug, unplug, replug as well as try this while in recovery because it will also attempt to install the drivers as well in recovery.
Click to expand...
Click to collapse
Sweet. I tried it and now everything is working perfectly. Thanks for your help guys.
Nihilian said:
Sweet. I tried it and now everything is working perfectly. Thanks for your help guys.
Click to expand...
Click to collapse
I downloaded the lates kindle fire utility and I enabled debugging, I can see my files but when I run the utility file the adb says offline. I cannot figure it out. : (

[Q] Failed ROM Flash - Kindle can't connect via usb

I apologize ahead but I have not been able to find a thread that addresses my problem.
Kindle Fire (1st gen)
Rooted with KFU, installed FFF, TWRP, Go Launcher and Gaaps. Worked perfectly.
Attempted to flash hashcode's JB ROM with Goo manager and made a mistake.
Attempted to boot to system and all that will show is the Rolling Triangles splash screen
continuously.
I can boot to TWRP.. I want to start over and flash the Amazon update 6.3.1 but my
Windows 7 PC cannot connect to the Kindle over usb. Fastboot seems to connect
(returns "Kindle" on fastboot getvar product) ADB does not show any devices attached.
I have deleted and reinstalled drivers - Windows does not recognize the Kindle.
Will a factory cable allow my PC to recognize my stuck Kindle?
Which version of twrp are you using?
Sent from my Amazon Kindle Fire using xda app-developers app
A factory cable will only put your device in fastboot. If you plug the kindle in while in recovery it should install the correct drivers. Try connecting to your computer and selecting mount and hit the big button to access your sdcard contents, where you can transfer a new rom zip to it. I wouldn`t attempt to flash stock unless you research prior many brick their devices and then a factory cable is needed. Did you wipe before flashing? If so how and what?
Also, do you have FireFireFire installed?
Thank you for your replies!
I have FFF installed
TWRP is 2.3
I did do a cache wipe and factory reset within TWRP
I did see this morning manofFishfry posting "[Q] I need help bad"
and it seems he was having a nearly identical problem with USB
connection.
I will attempt thepooch's recommendation:
http://forum.xda-developers.com/show....php?t=1850038
I will post any progress I make.
Many thanks
M
TWRP 2.3 is your issue if you do get ubuntu setup with Soupkit simply replace 2.3 with 2.2.2.1 and rewipe and reflash another rom.
Thepooch said:
TWRP 2.3 is your issue if you do get ubuntu setup with Soupkit simply replace 2.3 with 2.2.2.1 and rewipe and reflash another rom.
Click to expand...
Click to collapse
Looks like I'm still stuck then - I've only got Win7 on my PC - unbuntu is WAY out of my league.
I'll try Zombiepiratez unbrick utility
M
It`s not that far out of your league. Use universal usb creator to make a live usb with persistent run soupkit on it reboot the usb Your in like flin If you want help I can help you at some point to get this done.
Thepooch said:
It`s not that far out of your league. Use universal usb creator to make a live usb with persistent run soupkit on it reboot the usb Your in like flin If you want help I can help you at some point to get this done.
Click to expand...
Click to collapse
I removed the Kindle drivers from my Laptop PC and then connected my son's unrooted stock KF1. It was recognized, the drivers loaded, and I loaded the KFU drivers and updated them no problem. I ran KFU and got 4000 on the code.
I then plugged in my "stuck in TWRP/FFF/JB Splash Screen" rooted KF1 and the PC sees it as a removable memory device. It prompts me to load it with media when I double click on it. KFU can't find it. ADB can't find it. Fastboot can get "Kindle" from getvar product, but nothing else.
What can I do next?
Thanks!
Update
Micah461 said:
I removed the Kindle drivers from my Laptop PC and then connected my son's unrooted stock KF1. It was recognized, the drivers loaded, and I loaded the KFU drivers and updated them no problem. I ran KFU and got 4000 on the code.
I then plugged in my "stuck in TWRP/FFF/JB Splash Screen" rooted KF1 and the PC sees it as a removable memory device. It prompts me to load it with media when I double click on it. KFU can't find it. ADB can't find it. Fastboot can get "Kindle" from getvar product, but nothing else.
What can I do next?
Thanks!
Click to expand...
Click to collapse
One new thing: I mounted the SD card using TWRP, then my Win 7 Laptop could connect to my Kindle via usb as an external drive. Win 7
then siad the drive needed reformatting. KFU still would not connect.
would the soupkit help in this situation? I had the same problem but figured out the whole mounting from TWRP and it worked for me
Micah461 said:
One new thing: I mounted the SD card using TWRP, then my Win 7 Laptop could connect to my Kindle via usb as an external drive. Win 7
then siad the drive needed reformatting. KFU still would not connect.
Click to expand...
Click to collapse
Your sdcard issue and ADB issue are two completely unrelated things. The ADB issue is due to the way Windows handles drivers. Fix the driver problem or use SoupKit/Linux.
The sdcard issue is due to your sdcard losing its formatting somehow. You'll have to reformat (quick format, block size 4096) in order to use it again. You will lose all data on the sdcard BTW.
"That's a special kind of stupid. The kind that makes me laugh"
Huzzah! Success in spite of myself!
Many thanks to each of the experts that each gave me nuggets of info that eventually
unbricked my KF1.
I last posted that Win 7 would see my Kindle when I used TWRP to mount the SD card.
It prompted for me to "format the device" and feeling I had nothing to lose - selected
default settings and quick format.
This then opened a File Manager window giving me access to the SDcard folder on the KF1.
I had downloaded the Stock update from Amazon update-kindle-6.3.1_D01E_4107720.bin
On another thread - Soupmagnet had said to rename this BIN file to a ZIP - which I did.
I shortened the file name to update-kindle-6.3.1.zip.
I de-mounted the SDcard folder in TWRP.
I wiped the Dalvic and did a factory reset.
I navigated to the Install screen and it found the update file and installed it.
UNBRICKED!
Thanks again for the tireless help you guys give.
Micah461

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