Develop Bugs

Blue circle on screen?

The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.

newton ring probably. Seems to become a frequent problem. Try the search on that.

Lord_Conflict said:
The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.
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Click to collapse
My first phone did the same thing. Yup, it's a newton ring. If you are still under warranty (should have 1 year from purchase date), then just bring it back to Tmobile or whoever you bought it from. They swapped mine out with no problems. There is no fix that I know of without repairing the hardware. Good luck!

These guys are right, it does sound like the familiar "newton ring" issue, common to HTC hardware it seems.
There's a number of other threads across the site on that subject, you can check to see if the pics in any of them match the general look of what you're seeing...but I think the odds are very good you're just the next lucky winner in the newton-ring lottery.
FYI, although there seems to be no universal cause, heat and/or pressure are common suspects.

Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.

Lord_Conflict said:
Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.
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Most people say you can get them from pressure or too much heat, but I babied the hell out of my first one, and I still got one, so not sure if it really has to do with that or not. Sucks though, it bothered the hell out of me to see it every time. It wasn't horrible, just a faint blueish purple ring. That's the spirit. I want the tp3 as well.

Is it just me or does build quality suck?

I've just recieved my replacement for my first HTC desire which had a dead pixel near the top of the screen (wish i kept it, such a minor issue :S) - I got it replaced for a new HTC desire which arrived today, which hs dust under the screen right in the middle of it - a bigger problem.
2 Phones unlucky, and managed to convince TMobile CS to replacve it as opposed to repair, so, I'm getting yet another one tomorrow.
Has anyone recieved a faulty replaement for a faulty phone or is it just me? :S
First HTC phone, very very bad experience, feel like cancelling it :/ (then again miainly for Tmobiles partially ****e coverage)

Funny, mines the most solid phone I've ever had, and I'm a long time Nokia user.

I'm not denying its solid, but one most annoying issue on a phone like this is the screen, and to have a faulty screen twice sucks.
I'm also worried HTC are rushing out desires now, so build quality/batch testing is effected - another reason i regret just sending my old one off now grrrrr :S

I'm guessing you're an unlucky chap. My Desire is of excelent build quality, no dust whatsoever. The backside locks firmly to the body, covering the battery verry well.

Every product has stories of unlucky customers. For me the three HTCs ive had have been the best built and most reliable phones ive had.

Nelsaidi said:
I'm not denying its solid
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Well, it seems you're using the wrong wording. A dead pixel has nothing to do with build quality...they don't make the screens they buy them from a third party. Dust under the screen, again a rare occurrence that happens to the best devices. You had some back luck, but the consensus seems to be that you're an isolated incident.

Still asleep - but yeah, you're right, typically I'd use build quality to assess how solid it feels and its qualty, it does feel solid, not plasticy. However Dust does describe something not working correctly in the bulding process, but yeah - isolated - doubt a whole batch would have such an issue.
Trying to remember what word to use to describe my scenario
They say third time lucky, hopefully that one will work, since HTC desire is the ultiamte phone atm, and if i'm going to invest in a phone now might aswell invest it into an android. Failing that, might sell it on ebay or equivelant

There are worse things than dust that could get under the screen.
Imagine if the person assembling it, sneezed! :O

oh shiiiiiiii lol!

FloatingFatMan said:
There are worse things than dust that could get under the screen.
Imagine if the person assembling it, sneezed! :O
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Did that when putting on an Invisible Shield on my Creative M3 player...was angry for several months after that.

Funny, mines the most solid phone I've ever had, and I'm a long time Nokia user.
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Eh, exact same here with the addition that I'm a long time Sony /HTC user too. Very solid phone tis.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Nelsaidi said:
I've just recieved my replacement for my first HTC desire which had a dead pixel near the top of the screen (wish i kept it, such a minor issue :S) - I got it replaced for a new HTC desire which arrived today, which hs dust under the screen right in the middle of it - a bigger problem.
2 Phones unlucky, and managed to convince TMobile CS to replacve it as opposed to repair, so, I'm getting yet another one tomorrow.
Has anyone recieved a faulty replaement for a faulty phone or is it just me? :S
First HTC phone, very very bad experience, feel like cancelling it :/ (then again miainly for Tmobiles partially ****e coverage)
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It's not just you, I've had exactly the same problems but the other way around. The first phone I received had dust under the screen, replaced it and now have a dead pixel. I however prefered the first one because I couldn't notice it as much.
I'm getting my third as well but they are CONSTANTLY out of stock. Both times I've received the phone I've asked to have it replaced within a few hours of receiving it (after charging and noticing the problem) and both times they've been out of stock for about a week afterwards (vodafone uk). I mean its good if there is lots of demand for this device but I just want to get one for myself that is fine out the box!
Like you said 3rd time lucky i hope!

Unlucky about that
I waited 2 weeks to get my first replaced, failing that the third you can send of to HTC for repairs, or ebay it and end up with a cheap contact.

It's you. Build quality is very good.

I find the build quality is not the best.
On front screen above the back/search button. I can see key back light coming out of a tinny hole, where the bottom part, the so called chin connects to the screen body. Then on the top left and bottom right of the battery cover. It doesn't seem to fit as tight as on top right and bottom left. I'd say that poor build quality.

I guess the word yous are looking for are "poor QC"
and when someone mentioned sneezing, I remember some article about some poor dude finding squished bug inside a screen on a vaio laptop LOL.

Pressing the screen

When I press my HOX screen at some pressure at the bottom it gives some color inside. Whether this is a problem?
Sent from my HTC One X using Tapatalk 2

Put some pressure on your monitor (Providing it's an LCD or similar). What do you see?

Why are you pressing a capacitive screen in the first place??

This is a problem, the glas should never touch the lcd.
And why press capacitive touchscreen? While playing games and caught up in the action? Since it is a tegra3 phone, chances are big

Just did a test . Whether the phone can withhold pressure inside the tight jeans and under the pillow while sleeping.
Sent from my HTC One X using Tapatalk 2

Get yourself a hot chick if u are that much into pressing..but please don't take it out on our lovely One X
Thread closed...
Sent from my Stunning White HTC One X

Techimplant said:
Get yourself a hot chick if u are that much into pressing..but please don't take it out on our lovely One X
Thread closed...
Sent from my Stunning White HTC One X
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just noticed that mine now as well has that creak on the left hand side..basically when i press the left hand side i can feel it not being in the right place and it makes a noise when i push it down..right side is fine. spoken with my carrier and they said they can not replace it they need to send it to get worked on...and then once i send it they get a quotation of £20 and if i accept then they will try and fix it..i declned that and said you must be joking. spoke to HTC and they said they can not replace it but send it in for repairs..i do not mind that as long as they do not charge me..but they said the carrier should replace it if i am getting dust under the screen...here is hoping..dissappointed..as i really like this phone and already spend like few bucks getting cases for this phone S3 looks more and more appealing now...

Goku80 said:
S3 looks more and more appealing now...
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And if you don't think it too is going to have its own set of anomalies and QC issues you're a tad naive. Go check out the GN forum, it's the last phone Samsung released. It's a great phone but far from perfect. As is the One X. And as will be the SGS3.

BarryH_GEG said:
And if you don't think it too is going to have its own set of anomalies and QC issues you're a tad naive. Go check out the GN forum, it's the last phone Samsung released. It's a great phone but far from perfect. As is the One X. And as will be the SGS3.
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s2 came out never had any issues with that Barry mate. Look i do not want to turn this into a flame war..We both know how it was last week. Nah after clearing my head now i have two options.
One i am waiting an answer from HTC till tomorrow afternoon they said whether they will replace it for me or send it for repairs. If they say they will replace it i have a winner. If they say they will send it for repairs then i will go with my network provider. At least if they fix it i know i shall not have the issues as it will come back brand new.
And the good thing i am covered by warranty as it is the stupid flex issue that everyone is facing..Damn thing creaks like hell when you press on it

fallenwout said:
This is a problem, the glas should never touch the lcd.
And why press capacitive touchscreen? While playing games and caught up in the action? Since it is a tegra3 phone, chances are big
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Click to collapse
I thought there was meant to be no air gap between the glass and the One X screen!?!?

Goku80 said:
s2 came out never had any issues with that Barry mate.
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I had one of the first SGS2's sold in the UK. It was a train wreck. Here's a list of issues I can remember:
1) Devices overheating to the point they shut down
2) Huge color temperature variations in the displays
3) Wireless (both Wi-Fi and 3G) that was so screwed up Samsung was pushing out updates weekly
4) Fingerprints on the inside of the display
5) USB ports that released and got pushed up in to the phone
6) Flashing covering the camera lens from inside
7) Light showing through from the edges of the bezel
8) Bad headphone jacks
If you had one at launch you have either short or selective memory. After about two months all the QC issues went away and we all know how great a phone the SGS2 ended up being. I kept mine for eleven months; the longest I've ever kept a phone. The point being, no phone is immune from issues especially when they first come out.

BarryH_GEG said:
I had one of the first SGS2's sold in the UK. It was a train wreck. Here's a list of issues I can remember:
1) Devices overheating to the point they shut down
2) Huge color temperature variations in the displays
3) Wireless (both Wi-Fi and 3G) that was so screwed up Samsung was pushing out updates weekly
4) Fingerprints on the inside of the display
5) USB ports that released and got pushed up in to the phone
6) Flashing covering the camera lens from inside
7) Light showing through from the edges of the bezel
8) Bad headphone jacks
If you had one at launch you have either short or selective memory. After about two months all the QC issues went away and we all know how great a phone the SGS2 ended up being. I kept mine for eleven months; the longest I've ever kept a phone. The point being, no phone is immune from issues especially when they first come out.
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i must of been one of the lucky ones then well whatever happens if the phone does not get replaced or if i send it in and they can not fix the issue i will just stick a case on it and not flex the damn thing..but knowing it is there will bug me

Goku80 said:
i must of been one of the lucky ones then well whatever happens if the phone does not get replaced or if i send it in and they can not fix the issue i will just stick a case on it and not flex the damn thing..but knowing it is there will bug me
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Click to collapse
If you think about it, the devices we're buying today are about 1000% more complicated than just two years ago. A lot more advanced crap is being pushed in to a smaller space. At the same time, what we're willing to pay at the high-end is kind of fixed so the manufacturers have to juggle all of that while putting out phones at twice the frequency. My biggest ***** with all of them is the obvious lack of testing that takes place. I can forgive some of the QC issues (provided they go away eventually) but the flickering thing is kind of hard to overlook. As was the GN 2G radio problem. Alas, I think it's going to get worse before it gets better. It'll be interesting to see how Samsung fares with the SGS3. People's expectations are so high I think it'll be hard to meet them.

BarryH_GEG said:
Alas, I think it's going to get worse before it gets better. It'll be interesting to see how Samsung fares with the SGS3. People's expectations are so high I think it'll be hard to meet them.
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Spot on mate spot on. What would you advise to do mate? I mean phone is fully functional and nothing wrong with it. It is just that gap on the left hand side which is not really visible unless you really look at it and then when you press hard on the left you can feel the phone creaking and trying to adjust the shell to get in place.

White One X issues

Hi, this is my first post so id like to say hi.
This place has been a mine of info for me during my two weeks of owning my HOX.
I am now onto my third White HOX.
This morning i swapped it as the screen flexing was becoming too much of an annoyance. The first phone had a faulty battery, the second one flex and low and behold this one also has flex issues.
I swapped it at carphone warehouse. I have to say they have been very good. The manager served me today and bought out 7 white phones all of which had the flex issue. He has given me the best of the worst. I just hope this battery is ok. He apologised and said maybe the new batches would be better but its shocking quality control and he is sending all of the white ones back to HTC asap and demanding an explanation.
My main issues with the flexing is i am worried i might break the screen.
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)

anubis1980 said:
Hi, this is my first post so id like to say hi.
This place has been a mine of info for me during my two weeks of owning my HOX.
I am now onto my third White HOX.
This morning i swapped it as the screen flexing was becoming too much of an annoyance. The first phone had a faulty battery, the second one flex and low and behold this one also has flex issues.
I swapped it at carphone warehouse. I have to say they have been very good. The manager served me today and bought out 7 white phones all of which had the flex issue. He has given me the best of the worst. I just hope this battery is ok. He apologised and said maybe the new batches would be better but its shocking quality control and he is sending all of the white ones back to HTC asap and demanding an explanation.
My main issues with the flexing is i am worried i might break the screen.
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)
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what is CPW?

why do you associate it with colour? The same didn't apply for the gray/black?

hamdir said:
what is CPW?
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carphone warehouse

andreasy said:
why do you associate it with colour? The same didn't apply for the gray/black?
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My own survey of a number of headsets does actually suggest that flexing is less on grey handsets. Hamdir supposed that the accuracy of the moulding of the polycarbonate has an effect on this. If so, then assuming the grey ones come out of a different mould, perhaps they are generally more "to shape" and hence are having fewer issues. All guesses of course

Both phones have the same issues, just majority of people are buying the white whats why there are "more" defected white HOX.

I wonder what's going on with the white phones. Me and my friend both bought ours from amazon around the 20th of April and we both have perfect ones, no issues that software updates didn't fix. I thought it was just a minority of people having problems, but now I'm starting to feel really lucky!!
Sent from my HTC One X using xda premium

I too have had no bother with my One x....got it from Amazon ,pre ordered it a week before the came out.....
MY phone is 100% except for the software fixes that they have got.....
I am thinking I am lucky also .
My HTC ONE X is white and model number HT23HW.

yeah there is a return and replacements thread for this kind of thing. there are probably threads about the issues like that flex already as well. but congratulations for making another post just like the others so that more people will follow and do the same. =]

Must admit mine is fine too .Its grey and I've had it since launch. Really am beginning to think mine is an exception

det66 said:
Must admit mine is fine too .Its grey and I've had it since launch. Really am beginning to think mine is an exception
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must say mine is absolutely fine

anubis1980 said:
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)
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Click to collapse
There's no such thing as a "white" One X. There is a One X which is built as a single unit and during the last stage of assembly placed in to either a white or grey body. I'd also venture to guess that the both the grey and white bodies are pressed using the same molds. I can't imagine anything unique about the white polycarbonate body that could possibly make it perform differently than a grey one. It's a piece of non-conductive plastic.

BarryH_GEG said:
There's no such thing as a "white" One X. There is a One X which is built as a single unit and during the last stage of assembly placed in to either a white or grey body. I'd also venture to guess that the both the grey and white bodies are pressed using the same molds. I can't imagine anything unique about the white polycarbonate body that could possibly make it perform differently than a grey one. It's a piece of non-conductive plastic.
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Quite simply if the body was undersized, or distorted in some way, such that it was pressing where it shouldn't, then a number of issues could result. I doubt that the white and grey bodies come out of the same mold. That would mean they would have to produce one or the other at any one time.

I agree, if the moulds were some how off ever so slightly then the phone wouldnt perform correctly (flex, ripples etc) my new one has a gap at the top of the screen where dust likes to gather.

jonstatt said:
Quite simply if the body was undersized, or distorted in some way, such that it was pressing where it shouldn't, then a number of issues could result. I doubt that the white and grey bodies come out of the same mold. That would mean they would have to produce one or the other at any one time.
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Click to collapse
There have been more polls, informal counts, and banter about issues on this forum than any other I've ever participated in. One went down to the day and month the phone was built. With all of this searching for a pattern, I assure you if color played a role it couldn't have escaped the eagle eyes of the participants of this forum who examine each phone with a neuron microscope. I've been in product management and can also assure you that the tolerances capable of drilling the microscopic speaker holes mean that the formation of the overall body isn't what's out of spec and causing technical challenges. It's not a piece of Lego.
Believe what you want, rationality left this forum weeks ago.

[Q] Do all devices have light leak?

I'm on my 4th M9 and every phone I had seems to have light leak. Its noticeable in a dark room and the light leaks out from the volume rocker area. Some devices you can see straight on, others you notice with a slight tilt. The 4th device has it by the volume button and in the lower left corner. Its as if the screen isn't touching the side panel all the way. Has anyone gotten a phone without this? Thinking of giving up but love the software experience of the M9.
Sent from mobile.

Am I the only one who's astounded that someone would even think to check for, or be bothered by, such a thing, let alone return three otherwise perfectly functional phones over it?

A $830 phone shouldn't have light bleed. If I'm using it at night no light from under the screen should be visible on the side due to manufacturing issues.

I see it as nitpicking, yes it does a little, but easy zoned out.

danv28 said:
A $830 phone shouldn't have light bleed. If I'm using it at night no light from under the screen should be visible on the side due to manufacturing issues.
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Since you're already on your 4th M9, it's not a manufacturing issue, it's a design issue. If this is what's so important to you, then you're going to have to pick a different phone and hope it doesn't do the same thing.

Mine doesn't, at least I haven't noticed it. It is nitpicking and the price you pay for the phone is to pay for the components and the design and other tangible reasons, not to ensure some light doesn't come out of it in the dead of night.
What I have noticed is that light leaks out of the led on the back when I take a photo though.. it's a little disconcerting when I try and take a picture at night...

I had two M8s with light leaks that got progressively worse over a couple of months, presumably because the display was lifting (Had this same issue with my HTC Droid DNA to some extent as well) . Last time I go for a One until this general design is changed.

Mine might, but since I have a case on it, I couldn't tell you.
Sent from my HTC One M9 using Tapatalk

My HTC One M9 also has a light leak in the same spot, it's a little annoying but I can deal with it.
My first had a stuck pixel so I was able to get it replaced.
This one came with a nice scratch on my screen out of box but they told me they could not justify a replacement for that and the light leak.
To be honest I was a bit glad he said no as I do not have to re-root or unlock anything again.

danv28 said:
I'm on my 4th M9 and every phone I had seems to have light leak. Its noticeable in a dark room and the light leaks out from the volume rocker area. Some devices you can see straight on, others you notice with a slight tilt. The 4th device has it by the volume button and in the lower left corner. Its as if the screen isn't touching the side panel all the way. Has anyone gotten a phone without this? Thinking of giving up but love the software experience of the M9.
Sent from mobile.
Click to expand...
Click to collapse
Mine does not do this, are you getting these devices from a store? My guess ( if that is the case) is that it's a faulty batch and they should be made aware, the reason why this is probably so annoying to you is because it's a great looking phone and you don't want any issues, even though this is a problem that is cosmetic and didn't affect performance is any way.
Either have a word and swap it again, admit defeat? Or change handsets, but assure you, this is not normal.
---------- Post added at 01:43 AM ---------- Previous post was at 01:40 AM ----------
SEGACDX said:
My HTC One M9 also has a light leak in the same spot, it's a little annoying but I can deal with it.
My first had a stuck pixel so I was able to get it replaced.
This one came with a nice scratch on my screen out of box but they told me they could not justify a replacement for that and the light leak.
To be honest I was a bit glad he said no as I do not have to re-root or unlock anything again.
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Wouldn't swap it for a scratch? No that's bull. They should change that 100%. I used to work in the industry, I still do indirectly, sometimes shop workers open boxes to check out new devices , always be wary of a shop attendant walking towards you whilst opening the box, check it before opening, run through some simple tests prior to leaving the store also. To prove it wasn't you at fault if there is a fault.