Phone not turning on - Xperia Arc Q&A, Help & Troubleshooting

Last night i was using my arc and it was at 30% so i turned it off and when i turned it on it said it was at 100%. I ignored it and left it to charge. I woke up and took the charger off and i used my phone a bit at school but it still said it was at 100% so i turned it off and and tried to turn it back on. It didnt work. I took the battery out and it was kinda hot so left it to cool and put it back In and it still wont turn on. Any suggestions?

Dead battery? Try with other battery.

any reaction when you plug it?
are you able to go to fastboot maybe? anything?

Thanks for your help, I fixed it. I went to my carrier and they fixed

Out of pure curiousity, what was wrong and how did they fix it?

Related

I might have killed my Battery (FIXED...for now)

Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
- issue was that the phone kept restarting as soon as the battery stored enough charge for a reboot. I pulled out the battery at one of the restart cycle as advised below and stopped it from repeating it. After that the phone let the battery charge without a restart, did not mess with it for a long while.
Never let the battery drain all the way down to 0%. Not sure if it affects the battery, but it sure will give you enough hassle that you wont repeat it.
DesperateScorpion151 said:
Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
Click to expand...
Click to collapse
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
msn.debord said:
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
Click to expand...
Click to collapse
Ok....I will try that and report back....
Sorry you pull the battery then the cord then put the battery back in then cord. Also it will take a lot longer if you charge it on the computer.
Never mind mine quit working again...
msn.debord said:
Never mind mine quit working again...
Click to expand...
Click to collapse
I managed to get it charging after pulling out the battery and putting it back again. Charged it through a computer cause i dont have my charger with me.
I turned it on and the battery said 40% and now every second or so it is dropping by 1%. I can literally watch it dropping down sitting here. The phone doesnt want to charge when it is on. I plug in the usb and the LED turns orange and then turns off. Now the battery is at 25%, This is litterally in about a minute or less. I dont know whats wrong, is it the Battery?
I had this exact same thing happen to me twice on previous HTC hardware (wizard). The first time I couldn't save it and just had to buy a new battery. However, the second time it happened I was able to resurrect it once I got it plugged into a higher-current charging source, like the wall charger it came with, or even most car chargers (that's how I saved it when I couldn't get to my wall charger). I had to let it sit on there for about an hour before it held enough charge to stay on, and another 2 hours before it was fully charged, but it worked just fine after that.
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
jmmmmm said:
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
Click to expand...
Click to collapse
Thanks.....
My issue seamed to be fixed. I had to rely on a computer as I didnt have access to my charger and by the time I did my phone was at approximately 65% charge. I plugged it in and charged it all the way to 100%. Replugged it and left it for a little more while to make sure it got charged completely. I have been using it since today morning 9am and now it is 2pm at 73% after couple of calls, messages and emails.
Few more charging cycles with the wall charger and I am hoping it will be back to normal.

[Q] [Question]Evo won't turn back on.

I was charging my Evo on my computer today and all of a sudden my battery died. Now it won't turn back on. After the first attempts to turn it on it would only get as far as the first HTC Evo 4G screen, then it would turn back off. This happened about three times and now it won't do anything at all.
I also noticed that when I put it on the wall charger that the red LED light doesn't even come on anymore.
Does anyone have any idea what this could be or how to fix it? I hope it's only the battery, because I can replace that!!! But I hope that's it. I don't really have enough money to be buying a new phone right now.
PLEASE HELP....SOMEBODY PLEASE!!!
P.S.
I had just installed an app called "Juice Defender" about an hour before my phone died. It's an app that's supposed to make your phones battery life last longer. I didn't configure it or anything. I just installed it. If anyone is famillier with this app is it possible that this could have caused this issue?
Just pull the battery & put it back in, then stick it on the (wall) charger overnight. The battery's probably just super-dead.
If it's not fixed in the morning, take it to Sprint & let them test a different battery. If it's your phone they should give you a new one for free as long as you have insurance.
The battery is super drained, let it sit on the charger for a couple of hours.
It worked!!
I tried what you've suggested. I left it on the charger overnight. Around six, when I woke up, it still wouldn't work. I removed the battery one last time and put it back on the charger. Now, all of a sudden, the LED light came back on. It flashed on and off about six times and then it stayed on.
I'm really relieved. Gonna leave it on until it's fully charged.
Thanks for the info.
Just hope it doesn't happen again.
Well glad that it worked. Just be sure to when the Evo starts flashing the red notification light, you need to get it to a charger. If you're out and about, I turn mine completely off at that point.

[Q]

hello! yesterday i went to the beach. i know it was really hot [but not above 60 C] but i kept my phone in the bag and shut down because it didn't have any energy left.when i got home something appeared on the screen and it said something like this: reboot, shut down and something else i can't remember. i think i pressed reboot first time and then shut down. i tried to turn it on but it didn't work. when i recharged it the phone turned on. i wrote some msgs, i talked on the phone, it was alright. this morning i took the phone with me in my bed, at around 9 o'clock and it didn't have anything. i slept till 10 o'clock when i woke up the phone was again turned off.after many tries, it turned on but the touch screen wouldn't work and the battery couldn't charge. now its turned off and i don't know what else tot do. is it the battery? do i have to buy a new one?
sorry for any language mistakes but my native language its another.
thank you so much for any upcoming answers.
There is orange led when the phone is charging ?
When its charging, yes. So.. sometimes. I tried a factory reset just now:it turned on but then.. nothing. Its turned off again. Do I have to make a soft reset? I don t have warranty.
Take out the battery and leave it to cool for a couple of hours. Then charge it (while powered off), leave it again to cool and then use it
Sent from my HTC Desire

Desire won't boot flashing amber and green led

I have searched here and google all day to no avail. After charging my phone last night I tried to turn it on this morning and just get the amber led light then the green. It just won't boot. I have removed the battery several times, checked the battery contacts, all fine. I have tried the volume and power button trick but nothing. I rooted the phone about 4 months ago to gingervillian. All, has been well until now.I left the battery in there for a while and noticed that it got quite hot. I have now removed it and am going to leave it out overnight to see if it is anything to do with overheating. Anyone ever had similar or heard of this before, help appreciated.
Flashing amber usually means the battery is completely dead. Maybe try a new battery because it might be dead.
Oh, I like the sound of that planning to go to Tmobile shop (nearest one to me as on their network) to get it checked tommorrow. Thanks for that info.
Just an update for anyone who may have the same problem. I left the battery out all night, came down this morning and tried it and still the same amber to green and so on. Left the battery in and then about half an hour later just about to go out and noticed not flashing anymore. Tried it and it booted up fine! Battery only says 46% left will see what happens when I charge it tonight.
Tempted to go back to original rom in case this goes wrong again, didn't fancy telling the guys in the shop that I had rooted it and so voiding my warranty. Although I can't remeber what the warranty length was anyway?
Going to have a think about it as I really can't stand the original rom version.

Galaxy nexus is dying? It shutdowns if i turn the screen off

Last night power went off in my neighborhood so i depleted the battery to 0% since i wasnt able to charge my phone, power went back and i plugged the charger but the phone was dead, i thought battery was totally depleted so i left if overnight , when i woke up it still didnt turn off, i swapped batteries with my friend , the phone booted, i placed my original battery again and surprise! it was charged ... funny,
Quickly i realized that if i stop using the phone and the screen turns itself off the phone turns down without vibrating or anything, if i plug it to my computer it shut downs abruptly too, if i try toi turn it on with the battery plugged in it wont turn on, i manually deleted the batterystats thinking they could be messed up, no luck, i did a factory reset , no luck, i tried booting in recovery mode and as soon as the android image with the android bot lay down appears it turns itself off, now im really scared , i dont know what to do, i live in Venezuela and the warranty does not apply here, also the repair centers suck, i had my motorola milestone butchered here

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