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Hi all,
Has anyone else had a problem with there desire locking up and restarting by it self on orange?
Ive had the phone since the day after orange released it and its great coming over from winmo but mine still seems to be as unreliable as winmo.
Sometimes when I want to use apps that go online, last fm, nav launcher they just dont seem to connect, when i switch off the device and restart it they then connect and work all ok.
I use the device in my cars hands free kit as a mp3 player (mixzing) via bluetooth, I jump out the car, it registers the bluetooth hand set has disconnected and then the screen freezes and it reboots its self after 10 secs.
Have I got a dud or it s it oranges ROM, ive been tempted to flash it over to the generic one to see if that fixes it but without an orange rom to flash back to if it doesnt work so i can send it back to orange for a replacement I dont really know what to do.
Has anyone else had a similar problem, any advice would be great. Its not really making my 1st impression of android a very good one
I have not experienced any problems like that with mine are you sure there is not a newer ROM out try checking for updates from the phone, pretty sure there was an update near launch, I am running build 1.15.61.10.
Failing that probably best to get Orange to replace it before messing about with it too much.
Yep im running the latest version. I dl the update this weekend and thought it may fix it but nope
I think you've got a dud one mate, mine's never frozen or re-booted.Ring Orange and get it replaced.
http://www.tmonews.com/2010/08/mytou...ming-tomorrow/
did this update and now my phone is messed up. kinda hard to describe really.
anyone else having issues? gonna stop by tmo store tomorrow
I used CR ota update to keep Root, but wife been using it for 2 days(just got the phone) and havent notice any problems or flukes on it.. if you can describe it or try maybe can help with it or something
ok heres the problems im having right now:
homescreen locks during calls and wont come back on unless i slide the phone open.
orientation doesnt change
also showing a headset is connected and there isnt one.
its not rooted or anything
firmware 2.1-update1
baseband 47.41.35.1OU_7.09.35.10
kernel 2.6.29-293AB809
build 1.35.531.1CL216830 release-keys
software 1.35.531.1
browser webkit 3.1
not really sure why its doing this but before the update, it was completely fine!
What you can try to do is , go into recovery and do a wipe factory reset, see if that will help, we our self jus encounter a problem.. but im rooted,
but try that and that could possible fix some problems
Ya the wifi mms isn't working on my end on receiving pics, the faves icon isn't working either when I get something from one of them, umm radio is better so far, let's see that's about it so far idk about anything else
Sent from my T-Mobile myTouch 3G Slide using XDA App
Well, I'm having problems, too. I am rooted, running CR's stock ROM with the update and before now, my battery life was bearable but now, I was just on the phone for like, five minutes and my battery jumped about 20 percent... Before I have never had this problem. And apparently, it's supposed to IMPROVE battery life, but my phone shows otherwise. I got up at 7 this morning, with my phone fully charged. By noon, I was at 40%. Odd? Usually, I could get to like, 10 PM before it even hit 40%. My brightness is down, syncing is off when not needed, not using it much because I have classes, so I don't know what's happening...
Anyone else have this problem, or is it just me?
As far as all of your problems, I haven't experienced those... Yet. Haha.
well my wife got her first problem she got a FC from a wake up, and another was odd self rotation it would do on its own, jus recalibrated it and seems to work. the FC on HTC sense, seems the whole lock and Launcher FC but after that nothing else she gets MMS and sends MMS, Battery life is good on normal use, with extended use she does lot of browsing and facebok and browsing her phone lastes about 4/5 hours (this is constant browsing)
Although I have been doing a lot of reading the last few months, I am new to posting, so please bear with. My DINC just started randomly rebooting about 2 weeks ago and I am trying to figure out why. It was running great before with (rooted) Skyraider 3.0 RC3 Vanilla, kings BFS#5, S-Off, 2.15 radio and HBoot .79. The problems began when I installed Juice Defender, didn't really like it, and then un-installed it. I did not disable anything JD did before un-installing. Now, with the same set-up as before, I get random reboots when I'm on Explorer for a few minutes, when GPS Navigation is on, and then randomly on GChat and the Market. It seems to happen more when the temp is higher, but it's rarely over 100 degrees F. Half of the reboots end up in QualComm debug mode. I have tried a full wipe and reinstalling the ROM, kernel and prior settings. The only thing I can think of is that Juice Defender changed some type of setting, application or system, and now it's having fits. I downloaded aLogCat and had it running during the last reboot and can PM the .txt file if you think that would help. Does anyone know what's going on or how I can fix it? Any help is great appreciated!
Also, the current applications that I have are:
ad-free
advanced task manager
beautiful widgets
setCPU
amazon reader
scorecenter
Mint.com
switchpro
bump
battery indicator
astro
root explorer
rom manager
barcode scanner
facebook
goggles
dspmanager
handcent
linpack
metamorph
mixing
papertoss
pandora
shazam
spare parts
tapatalk pro
titanium backup
weather channel
widget locker
BUMP....anyone?
mjmdmd said:
BUMP....anyone?
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Are you overclocking? Some phones can't handle much and it's known to cause similar problems. Other than that I'm not sure if anything JD changes would remain once it's un-installed; but if so you might install it again, change everything back to stock, then un-install it. Just a guess, hope you get it figured out
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
SynbiosVyse said:
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
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Same here. Exchanged it with Verizon, almost no questions asked. Got AMOLED refurb, so far so good. Replacement was with OTA installed though, so waiting for new root.
You should revert your phone to fully stock, turn S-ON, unroot, stock ROM, etc. Make it look as legit as possible. If your problems go away then obviously something got screwed up in the flashing process. If your problems remain, then it's something wrong with the actual phone, and since you just made it completely stock you're in the perfect shoes to go exchange it.
In summary, the best measure to take if you're having reboot problems is to exchange it at a Verizon store; that's what most people are doing.
I'm going to exchange mine tomorrow. It should be covered under the 1 year warranty so you should not need insurance to do it.
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
Sounds to me that you have the faulty overheating 3G radio..it is a somewhat documented problem and I believe it's the same problem I have. The only solution is to swap it at a verizon store. I'm afraid other ROMs or anything else you do will not solve the problem.
mjmdmd said:
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
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Odds are your radio is failing, which is a relatively common problem. Your symptoms are pretty much a textbook example and something that I experienced firsthand on my previous Incredible. The only fix is a warranty exchange.
That's disappointing. Thanks for the info everyone. I guess it's time to start the process of unrooting...
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
Miltos1 said:
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
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Interesting. I'm using the big batt too, but my only reboots happen with GPS. As I'm driving (unfortunately) with my Nav on, all of a sudden, I look to see what my next turn is, and I'm on the "HTC Incredible" splash screen! Most annoying thing ever.
I'm still waiting for a fix. I really don't want to unroot, lose everything, and have to exchange for a warranty phone.
By the way, with a fix like this, I feel like my blackberry days again!
For those who have upgraded already, how did the upgrade process go and how are you liking it so far?
This is a big upgrade and I'm nervous about pulling the trigger until this is vetted out a bit.
Chris
The process went well. I had to play with the display resolution and zoom to get things looking right. I had to re install my theme store theme to get it back. Other than that, it runs great. Only a few apps not compatible with n. But I have like 400 apps. So not bad! Oh yes, I did need a couple of reboots too.
Sweet! Well... having to go five steps back first was a PITA but when finished (and thank God for the Samsung Cloud Backup System - I had just done a backup three days before this project and it saved my arse!) Once I finished the AT&T OTA of QB2, I did a Restore from the Samsung Cloud and the phone looked EXACTLY like it had with Nougat PL4! Desktop, Apps, (most) settings... awesome!
Going good, process went smooth. I'd just say plug up and stay plugged during upgrade
Just did the upgrade. I have to say guys, this was BY FAR the smoothest stock upgrade I've ever experienced from Samsung. They did a nice job on this.
I'm just running into the issue of UI Lag. The update went smooth enough though. I will also say I am having issue with video playback in chrome if I flip to fullscreen then the ability to control the video is gone and i cant minimize it i have to hit the home key to get out of the video.
I just finished installing QB2. Everything works smoothly except one annoying bug. The Activity Zone app launch not in full screen. It's like 70% of the screen. I tried to change the display resolution but the same.
Anyone having the same issue?
snugroho3 said:
I just finished installing QB2. Everything works smoothly except one annoying bug. The Activity Zone app launch not in full screen. It's like 70% of the screen. I tried to change the display resolution but the same.
Anyone having the same issue?
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No, mine launches full screen!
---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------
CFoote said:
Just did the upgrade. I have to say guys, this was BY FAR the smoothest stock upgrade I've ever experienced from Samsung. They did a nice job on this.
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DITTO!
jimd1050 said:
No, mine launches full screen!
---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------
DITTO!
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Yes, it launch in full screen but the content of the app is not. Please see attached picture. Do you have the same?
It was full screen in marshmallow
That is quite strange, my Activity Zone is full screen, do you have your Zoom function under "Display" set to small?
Upgrade went smooth , i did it manually and not OTA , all working good with good battery life.
What i did is as follows :
1- Odin the PI2 as a base line
2- Then via recovery from the device I used "update from SD card" and upgraded to PK2
3- Then i did it again via recovery from the device I used "update from SD card" and upgraded to QB2
Download the needed files from the following thread
https://forum.xda-developers.com/s7-active/how-to/s7-active-sm-g891a-ota-updates-firmware-t3540866
I updated to the BQB2 build via OTA about a week after it became available. I'm generally pleased with it, but there are a few things here and there that make me think that perhaps I'm due for a factory reset and start over.
Battery life is slightly down for me, which doesn't match up with reports I'm hearing from others. It's not much lower, but it's noticeable.
UI seems to be slightly more 'laggy'. Reduced the animation scales in the dev options to compensate. Maybe because I was running 'Good Lock' when the update happened?
Seems like wifi connection is not 100% stable. I see the notification bar 'flicker' from time to time, and it keeps re-posting the notification about what network I'm connected to.
Seems to get warmer while charging wirelessly, to the point that it pauses the wireless charging. But, this is in a cradle in my car, with Waze running, and it's warmer than it had been for a few months so not really sure if the update is involved in this or not.
Probably one or two other smaller things that I'm not thinking of at the moment. Obviously they weren't showstoppers, since I can't recall right now.
I like that they included the mobile hotspot toggle again (finally!), but they still don't have a 'mobile data' one. System UI Tuner is still gone, although I've read some people think that's the case with Nougat in general, so not sure.
All that being said, it updated to the BQC2 build today. The wifi thing seems to be resolved, despite this being only a 'security update'. I'll let it shake out for a few days or so and see if I still think it's worthwhile to start all over.
Went smooth for me, took literally less then 2 minutes.
All my apps/settings are working flawlessly and I experienced no issues thus far.
I updated to Nougat since it was released and I can't say I'm happy. Battery looks slightly worse and at least 1 or 2 twice a week my phone slows down getting almost unresponsive. I have to restart it.
That never happened with Marshmallow. I'll try it for one more month and if not I will go back to Marshmallow. Is that still possible?
That is a good question. I know that with small version upgrades the phone keeps the original version stored for a full wipe, but on a big OS upgrade I am not sure. Hopefully someone will know. I want to say yes it can be done.
Im on QD4, loving Noguat at how quick it is. But, i hate how all the menus and settings are all bunched and i have use search to find basic things.
I actually am having some issues with my s7 active I installed the 7.0 update a few months back and never looked back because the 7.0 stock rooms great no issues except recently last week's my phone started rebooting on its own . I though no biggie cause it did every once in a while , but now it has greatly increased . What happen was it froze on Facebook messenger app when I was trying to reply to a message and would not unfreeze so I had too force restart it that is when the problems really begun. The moment I force restarted it and it rebooted and i got into hone screen i keep getting notifications that apps were crashing over and over and the phone decided to restart on its own and keep doing the same thing . So I was like wtf maybe it's a app or something so I decided to do a factory reset and clear cache and rebooted the phone looked like that fixed the problem for a whole 2 minutes then the crashing of apps and random restarts . I was tired so.i was like ok I just turned the phone off and notice that it was kinda warm and decided to go to bed and mess with it tomorrow . So when I woke up I booted the phone up and it was acting normal no crashing or anything no reboots but after 2 hours it randomly started rebooting and sometimes the apps crash bit currently the phone is working but i get random freezes and reboots all day . I have tried searching for a solution but no luck. Some people claim its a app but when I have no apps Installed and it still does it its not a app problem . Some people say it could be the mother board flus faulting out or bad battery can't send it in for repair cause I bought the phone off eBay. Is anyone else having these issues and know of a fix maybe thanks sorry for the long post.
Upgraded to BQB2 a week ago, I am very happy with everything, it's smoother, faster and manages RAM better (well I was Rooted on 6.0.1 so it was laggy) all my apps work perfectly and I've disabled many things with Package Disabler Pro, I've been testing running music, google maps chrome, whatsapp, messenger, face all at the same time, very smooth BUT I must say it does drain battery much faster than before.
Now my phone wont make it through the day, it even drains on standby, I've already flashed 7.0 twice and wiped cache, I'm still, thinking if I will keep this or go back to 6.
Yesterday alone, my battery went from 89% at 1:30am to 52% at 10:30am, only on standby. When I check Battery use my com.android.systemui is the one eating up most of it, I even set my resolution low to HD. If anybody has a solution, any help would surely be appreciated, I don't wanna go back to Marshmellow, but if I must......
Upgraded and everything was fine apparently, then I saw the huge battery drain, tried averything I found and decided to go back to marshmallow.
KGB7 said:
i hate how all the menus and settings are all bunched
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Can you please provide screen shots?
There are 2 more ups after QD4 (side load), I need to know if I should be prepared to go that far if I proceed with QD4.
Ok, so like the title says, every 3-4 days I must reboot my phone.
When I play games, the game icon will show up in the lower right corner, I have everything for the game stuff turned off. I can click on the icon and it will ask me to turn on. I back out and it's gone for a few minutes. Mostly until I swipe back, then it will reappear. I can reboot the phone and it will work fine again for a another 3-4 days.
There are other instances that force me to reboot as well, one happened last night. I was scrolling through a local news app and the touch stopped working. I could not scroll up or down, and swiping back did not work. I had to lock the phone and just as the screen went dark, the phone scrolled in the directions I did and it backed out. This only happened when I hit the lock screen.
Is there a fix for this? Has anyone else experienced this?
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Mine does not reboot or shutdown on it own, not once... I have to reboot every so often to keep it functional.
@thepersona My phone doesn't auto reboot either. I'd say do a backup and run https://flash.android.com/welcome to fully Factory Reset the phone and see if that helps (Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Like the OP I do have to reboot my phone about every 3-4 days, but I don't attribute that just to Google Android, coders have become lax on how tight they keep their code, and I say that because in Windows 10 and Windows 11 you have to reboot every few days as well or see an increase in weird issues.
card13 said:
@thepersona Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
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Just to clarify this, most carriers prevented the December update from releasing as Google has asked them to prevent it from going through, primarily due to an issue with calls dropping.
I always manually update my phone, however, I noticed the call dropping bug one day for about an hour straight.
But aside from this meaningless info, I agree with what you said: Attempt a factory reset and see what happens. I turn my phone off every night and charge it, so I don't notice any issues similar to what OP has mentioned.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
wilpang said:
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
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In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
thepersona said:
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
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Yeah I was lucky and it was only once a week which was tolerable!
Something is definitely not right, hopefully is not a dodgy app but that would be preferable than something unfixable.
Ok guys you are missing my point and question. I DO NOT have the random reboots most have, but I have other issues that no one seem to have. Example, I listen to Spotify over night, I fall asleep to music, but 2 days ago it would randomly pause. At first I thought it was do not disturb that I just turned on, on my watch. It was not. Then I thought I may have been hitting my watch, I took it off and it still paused. I rebooted my phone and it's been fine since, no random pauses. Another example is, I play a game but I have the game dashboard turned off, but there times where the icon will pop up in the lower right. When I go into the settings for it, it shows it's off. When I go back to the game the icon is gone for a few minutes then it reappears. The only way for me to get it to stop showing for a few days is to reboot my phone.
I know you shouldn't have to reboot your phone every few days, and by few I mean sometimes it's 3-4 times a week. That tells me something is wrong.
Are you on the November or December update?
If November, I would try the December one.
Rooted or not rooted?
Either way, I would try a factory refresh and don't restore your apps from backup. Manually install only your most critical apps and see if you have the problem. Even better would be not install any additional apps at all and see if the problem happens. If it doesn't happen, install another small group of your most important apps and test again for long enough. Etc.
If you try thre update and/or factory reset, you could try restoring your cloud backup as normal and see if you have any problems still, but if you do, be prepared to factory reset and try like I mentioned in the above paragraph.
Until you can narrow down if the phone has this problem on the December update before you even change settings and add your favorite apps, then you won't know if it's the phone itself (possibly hardware problem), an app you have installed, a problem particular to a combination of factors including if you're on the November update, or what.
Good luck! Please let us know what happens.
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
darbylonia said:
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
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Awesome!!! This is the kind of news I like to hear..... Just waiting for att to send it through. I checked this morning as my work Verizon Samsung phone got an update.