Having an issue with my HOX today. It was in my pocket all day at work, pulled it out to make a phone call and afterwards when I went to hang up, the screen would not turn back on. It is still responsive to touch input and I can still unlock while the screen is black, but it still does not turn on. I can however hard restart it and the screen comes back on and I can still enter fastboot/recovery. But if I let the phone stand-by the issue repeats itself. I was on BinDroid v2 without any kernel when this happened, I got the phone into recovery and flashed both Energy and franco.Kernel and this issue is still happening. Is my best option to try and flash the original RUU and a stock rom?
I've had this issue since flashing the bricked kernel. I think the best option would be to go back to stock.
Sent from my HTC One X using XDA
i have the same problem but in my case the phone is just suck at a black screen. am not able to do anything at all, am just sitting now waiting for my battery to die so that i may be able to reboot it. if you any suggestions to solve this, please do tell as i am in a dire situation.
Can't you restart the phone by holding the power button in?
If not then that's a strange one.
Sent from my HTC One X using XDA
IPS1989 said:
i have the same problem but in my case the phone is just suck at a black screen. am not able to do anything at all, am just sitting now waiting for my battery to die so that i may be able to reboot it. if you any suggestions to solve this, please do tell as i am in a dire situation.
Click to expand...
Click to collapse
This is what I'm doing as well. I tried using a nandroid to go back to stock and that still doesn't work. It's almost impossible to get the phone into the bootloader but it's do able. One thing I'm noticing though, is that if the screen does manage to turn on when I boot it up, it wants to send an error report to HTC about it. Also, once the screen goes off and won't come back on, it's very laggy to other inputs. Example, pressing the power like you want to wake it and then pressing to volume keys has a very noticeable delay.
Thankfully, HTC is already doing a warranty call on it for the yellow spots on my screen (now like dark orange spots now)
Update: HTC said that the screen issue I'm having is unlikely able to be fixed by a software repair and that I have to send it in for a repair. 7-10 business days.... great.
Also with an untouched phone
Guys, I am afraid this is a hardware problem. My phone is UNROOTED with the last upgrade and I am having the same issue.
Take it back to the assistance. OOPS, you rooted it ;-)
lisophorm said:
Guys, I am afraid this is a hardware problem. My phone is UNROOTED with the last upgrade and I am having the same issue.
Take it back to the assistance. OOPS, you rooted it
Click to expand...
Click to collapse
Hi.. I'm also facing the same issue ... however this didn't start till few days ago. I have had this phone for six months now and was on stock most of the times.
But since this week , I started getting issues where once the screen goes black , it doesn't come back on. Although , I can reboot the phone with long press power button and also go back to bootloader/recovery without any issues.
Can u confirm its the hardware issue ? If yes, did the techinicians told you anything about what is causing this and it can be corrected easily ? I want to try my hands on it before going to customer care as I have void my warranty and will have to pay for repairs.
Cheers !
its kernels issue.
you should flash orginal kernel or flash a rom with irginal kernel to fix this issue.
Sent from my HTC One X using Tapatalk 2
shadow fiend said:
its kernels issue.
you should flash orginal kernel or flash a rom with irginal kernel to fix this issue.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
First time I started facing the issue, I was on stock 4.0.4 rom with stock kernels unrooted and locked bootloader.
So not sure if the issue was related to kernel. Anyways I'l try to get stock kernel and use it.
Cheers
OK.. so I did tried to get the stock 4.0.4 rom with stock kerne but same issue.
Also in the meanwhile I tried all other prominent HOX roms , bot AOSP and sense.
I have found that the issue is more severe and frequent on Sense roms (confirmed on all JB roms Ondroid, Maximus and ADHD as well as VenomX) but its very much stable on AOKP ICJ and CM10 roms. However still sometimes screen doesn't come on in ICJ too.
Now I'm starting to think there might be some issue with HBoot 1.28. My CID is 001 so there shouldn't be any issue, but if I remember correctly when I installed the Hboot, there was a 'Failed' message , but the process did completed.
Should I try to again flash Hboot 1.28 as I can't apparantely go back to older ones ? anything else I should try.
I'd really like to hear from some ppl who have faced this issue and mentioned in posts above on how they managed to solve it.
Cheerio
dev997 said:
OK.. so I did tried to get the stock 4.0.4 rom with stock kerne but same issue.
Also in the meanwhile I tried all other prominent HOX roms , bot AOSP and sense.
I have found that the issue is more severe and frequent on Sense roms (confirmed on all JB roms Ondroid, Maximus and ADHD as well as VenomX) but its very much stable on AOKP ICJ and CM10 roms. However still sometimes screen doesn't come on in ICJ too.
Now I'm starting to think there might be some issue with HBoot 1.28. My CID is 001 so there shouldn't be any issue, but if I remember correctly when I installed the Hboot, there was a 'Failed' message , but the process did completed.
Should I try to again flash Hboot 1.28 as I can't apparantely go back to older ones ? anything else I should try.
I'd really like to hear from some ppl who have faced this issue and mentioned in posts above on how they managed to solve it.
Cheerio
Click to expand...
Click to collapse
have you solve this issue?
Related
I bought this device two weeks ago. I managed to root , s-off, and flash a rom from this forum. It works great. But this evening the screen died. I see only a thin lines with different colours. It' ring, but nothing else. I tried to enter the HBOOT, but the effect is the same (its shows for a second and then - the lines)
Is that a hardware issue?
If it happens in Hboot also probably yes. Try a RUU and see if it solves it, if it does not send it back to HTC.
TheGhost1233 said:
If it happens in Hboot also probably yes. Try a RUU and see if it solves it, if it does not send it back to HTC.
Click to expand...
Click to collapse
The Hboot starts before the rom, the ruu is the fabric rom right?
I think this is hardware problem, happened the first time in my life going crazy
I downloaded this Unroot-Desire-Froyo-2.10.exe , crashed in the middle of the flashing. I dont know that happens with the phone, but the effect is the same - screen shos for a second( flashing) and then the lines. It looks like wrong resolution on old CRT dispays for a while.
Recently switching from a iPhone to HTC One X I was absolutely loving my new phone for almost a month. But all of a sudden yesterday the screen stops working. It simply does not display anything. But the touch screen still works, and phone works too(if i swipe i can hear the phone unlocking, press home it vibrates, etc, basically phone is working, but display is not). This is not the first time this happened. It happened 3 days ago for about an hour and the screen started working by itself after the hour. But after the last time the screen stopped working it hasn't come back on(i was hoping it would, but it has been 2 days). Also i feel like I should mention this, both times the screen stopped working i was using Nes.Emu(a NES emulator). The screen didn't turn off suddenly, at first the screen stopped responding, stuck at like an image. I noticed the phone was working even then, but the screen just wasn't responding. After that i locked the phone and the display went dark, and hasn't come back on since. I even boot into bootloader and it still wasn't working.
Now i wont get any warranty as i unlocked the bootloader thus voiding the warranty. Currently have ARHD 6.1.0 rom on it. I have no idea what to do. I was guessing somehow going back to stock, then relocking the bootloader before taking it to HTC, dunno if they'll do it under warranty. But thats not my biggest issue. I am travelling South Asia this summer(bought the phone from India), and basically dont know how the hell do i even give it to an HTC support center, cause I'll have to come back to the support center to pick it backup and i wont be in any place that long.
Tried holding the power button for 30 seconds?
try running an RUU that matches your cid/sw version (1.29.XXX.11).
Look here for the RUU that matches your sw version. Don't forget to flash stock recovery and run fastboot OEM lock before you run the RUU.
http://www.filefactory.com/f/7cc7b2fbdd03c031/
Sent from my HTC One X using Tapatalk 2
shadehh said:
Tried holding the power button for 30 seconds?
Click to expand...
Click to collapse
Yep. Many times.
nikorette said:
try running an RUU that matches your cid/sw version (1.29.XXX.11).
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Will running an RUU that matches my CID return me to stock firmware? I thought that only updated the Hboot or something?
Yeah, it also re-locks the phone.
Its worth a try. Can you not even get the bootloader up? Poer button + vol down?
Mcyates said:
Yeah, it also re-locks the phone.
Its worth a try. Can you not even get the bootloader up? Poer button + vol down?
Click to expand...
Click to collapse
Yeah, I assume i can get into bootloader since the rest of the phones works fine. But the screen does not even work in bootloader. I will try doing what you suggested, but kind of hard without the screen.
It sounds like Hardware fault rather than software.
ShyamSasi said:
It sounds like Hardware fault rather than software.
Click to expand...
Click to collapse
Yep, but i want to be on default software with a relocked bootloader before i send it to HTC. Since you're a Docomo user i'll assume you're from India. I was wondering if you have any idea about HTCs service in India? How much time do you think will it take them to sort this issue out?
Can't you use recovery mode and restore a backup?
Before you start with the emulator again you could test for a few days without it and see how your screen responses?
Other things you can try is flash a different rom?
Even return to stock is an option to investigate?
Reading your story it doesn't look like a hardware failure but more as a software bugger.
Just a taught.
boobinator said:
Recently switching from a iPhone to HTC One X I was absolutely loving my new phone for almost a month. But all of a sudden yesterday the screen stops working. It simply does not display anything. But the touch screen still works, and phone works too(if i swipe i can hear the phone unlocking, press home it vibrates, etc, basically phone is working, but display is not). This is not the first time this happened. It happened 3 days ago for about an hour and the screen started working by itself after the hour. But after the last time the screen stopped working it hasn't come back on(i was hoping it would, but it has been 2 days). Also i feel like I should mention this, both times the screen stopped working i was using Nes.Emu(a NES emulator). The screen didn't turn off suddenly, at first the screen stopped responding, stuck at like an image. I noticed the phone was working even then, but the screen just wasn't responding. After that i locked the phone and the display went dark, and hasn't come back on since. I even boot into bootloader and it still wasn't working.
Now i wont get any warranty as i unlocked the bootloader thus voiding the warranty. Currently have ARHD 6.1.0 rom on it. I have no idea what to do. I was guessing somehow going back to stock, then relocking the bootloader before taking it to HTC, dunno if they'll do it under warranty. But thats not my biggest issue. I am travelling South Asia this summer(bought the phone from India), and basically dont know how the hell do i even give it to an HTC support center, cause I'll have to come back to the support center to pick it backup and i wont be in any place that long.
Click to expand...
Click to collapse
boobinator said:
Will running an RUU that matches my CID return me to stock firmware? I thought that only updated the Hboot or something?
Click to expand...
Click to collapse
Yes, it returns the phone to the stock state. RELOCK before using the RUU. Install the correct stock recovery before relock. A link to stock recoveries are in the cwm thread.
Sent from my HTC One X using Tapatalk 2
Well it seems that i am just out of luck. It turns out the RUU that I will be needing 1.29.720.11 is not yet available for download
I do have a Nandroid backup of my stock rooted rom if it will work somehow
That's all you need.
I encountered the exactly same problem as you did. HTC replaced the main board and battery for me, problem solved. Hope this helps
Sent from my HTC One X using xda app-developers app
I have the same phone. I have a nandroid backup of the stock rom. Don't know if that'll help you.
Sent from my HTC One X using xda premium
Thanks for the offer iTeeXDA, but i managed to get back to stock(using nandroid backup). The issue seemed to be that i had named the folder of the backup rom(no spaces).
Now what should i do next? I imagine i should be reflashing stock recovery right? Then relocking the bootloader? Will i run into issues cause i came back to stock from a nandroid backup?
EDIT:So, ok, i went back to stock recovery and relocked bootloader. Phone keeps booting into hboot after i relock bootloader. I've unlocked the bootloader again and the phone seems to have booted
If u can't see anything then HTC people also won't be able to see anything..so go ahead with the phone as it is..n as somebody has already told u that they will be replacing your board the firmware is gonna be gone anyways..I guess I am correct here ...
N this is India man..here HTC people cannot even tell the screen resolution of the phone..forget about the bootloader..happened with me when I took my Note to Samsung ..
Sent from my HTC One X using xda premium
LakshayX said:
If u can't see anything then HTC people also won't be able to see anything..so go ahead with the phone as it is..n as somebody has already told u that they will be replacing your board the firmware is gonna be gone anyways..I guess I am correct here ...<SNIP>
Click to expand...
Click to collapse
Unless they DO replace the screen and boot the phone finding the bootloader unlock then charge for the repair haha. Doh. Let's hope not.
iTeeXDA said:
I have the same phone. I have a nandroid backup of the stock rom. Don't know if that'll help you.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
@iTeeXDA can you please upload your nandriod backup for 1.29.720.11.I want to go back to stock but was not able to find the RUU for the same.
May I have the nandroid backup as well ? Pretty please!
okay guys ill make this quick.
my one x had no problems at all since I got it, few days ago htc launcher starts to crash and i realize a bit of battery drain and some lag, so I pressed the power botton for 10 sec for a full restart. after boot(ONEX logo) comes a black screen and i cant do anything, i press power button nothing happens just the buttons at the bottom will light up.
i posted my problem here at XDA and i was told to do a factory rest which i did and it erased all my pics and data .
anyway, today i pressed the power botton and same problem happend so can anyone tell me whats rong with the phone?
things you may need to know.
fast boot mode is on
android version 4.0.3
htc sense 4.0
software 1.26.401.2 (I didnt update software because im hoping to get S-off.)
PLEASE GUYS HELP
i really dont want to factory rest my phone every day.
mr.dj26 said:
okay guys ill make this quick.
my one x had no problems at all since I got it, few days ago htc launcher starts to crash and i realize a bit of battery drain and some lag, so I pressed the power botton for 10 sec for a full restart. after boot(ONEX logo) comes a black screen and i cant do anything, i press power button nothing happens just the buttons at the bottom will light up.
i posted my problem here at XDA and i was told to do a factory rest which i did and it erased all my pics and data .
anyway, today i pressed the power botton and same problem happend so can anyone tell me whats rong with the phone?
things you may need to know.
fast boot mode is on
android version 4.0.3
htc sense 4.0
software 1.26.401.2 (I didnt update software because im hoping to get S-off.)
PLEASE GUYS HELP
i really dont want to factory rest my phone every day.
Click to expand...
Click to collapse
Why do you have fastboot on?
And why you didn't update? Where did you find out that you will get S-OFF on that firmware?
PAGOT said:
Why do you have fastboot on?
And why you didn't update? Where did you find out that you will get S-OFF on that firmware?
Click to expand...
Click to collapse
software update will update hboot, and fast boot is on because when i shut off the off and turn it on it starts up in seconds.
anyway, any idea about the problem?
mr.dj26 said:
software update will update hboot, and fast boot is on because when i shut off the off and turn it on it starts up in seconds.
anyway, any idea about the problem?
Click to expand...
Click to collapse
Well try to use your phone without the fast boot on?
And okay I still do not get the point? Have you asked in the S-OFF thread and they said, that S-OFF will come only for the old hboot and everyone who updated wont get S-OFF?
If that would be the case, there would be many many unhappy ppl.
So you rather will be on a half year old bug filled fw as to update and use your phone properly?
Turn off fast-boot. And then do a reboot. Elimination my friend.
PAGOT said:
Well try to use your phone without the fast boot on?
And okay I still do not get the point? Have you asked in the S-OFF thread and they said, that S-OFF will come only for the old hboot and everyone who updated wont get S-OFF?
If that would be the case, there would be many many unhappy ppl.
So you rather will be on a half year old bug filled fw as to update and use your phone properly?
Click to expand...
Click to collapse
i tried hard reset with both fast boot on and off both work; i just dono why im having this problem.
and about the update, i didnt have any issues with my phone so I didnt update and I have read somewhere that after update it would be difficult to s-off i dont remember.
thank for your help
oliseo said:
Turn off fast-boot. And then do a reboot. Elimination my friend.
Click to expand...
Click to collapse
so you think this is the reason of the problem?
thanks
mr.dj26 said:
i tried hard reset with both fast boot on and off both work; i just dono why im having this problem.
and about the update, i didnt have any issues with my phone so I didnt update and I have read somewhere that after update it would be difficult to s-off i dont remember.
thank for your help
Click to expand...
Click to collapse
To be rude, you think you have no issues with 1.26 doesn't means that the firmware is stable. And yes, everyone here knew 1.29 is the ways much better than 1.26 with a bunches of fixes and tweaks.
For the s-off progress, as far as I know those developers who are working on it do not stayed tight on 1.26 hboot (correct me if I'm wrong), though some of them has s-off devices. The main barriers on s-off path was not a newer hboot patching holes (there is no big hole found yet) but was the HTC hardworks to barricaded us to have a talk with tegra. On my guess, even there is a solution reveal it will be less likely to be achieve through an old hboot only.
To be honest, you are the only here i had seen that are stayed on 1.26 for s-off..
mr.dj26 said:
so you think this is the reason of the problem?
thanks
Click to expand...
Click to collapse
With bugs like this, it's a process of elimination. Unless it's specifically ruled out (ie, you still suffer the same bug regardless of fast-boot being on or off), then you can only assume that may be.
See what happens if you turn it off. If it works, you know that was causing the issue. If it doesn't, then repeat the process until you eliminate all possibilities. (ie, does it crash after you've transferred files via USB, switched WiFi on/off).
Once all possibilities (within your remit of course) have been exhausted then it's time to send it off, as it's nothing you can solve and it could be a hardware issues (bad memory perhaps??)
Anyway, let's go for the easy fix first, and I keep my fingers crossed that turning off fast-boot helps.
HebeGuess said:
To be rude, you think you have no issues with 1.26 doesn't means that the firmware is stable. And yes, everyone here knew 1.29 is the ways much better than 1.26 with a bunches of fixes and tweaks.
For the s-off progress, as far as I know those developers who are working on it do not stayed tight on 1.26 hboot (correct me if I'm wrong), though some of them has s-off devices. The main barriers on s-off path was not a newer hboot patching holes (there is no big hole found yet) but was the HTC hardworks to barricaded us to have a talk with tegra. On my guess, even there is a solution reveal it will be less likely to be achieve through an old hboot only.
To be honest, you are the only here i had seen that are stayed on 1.26 for s-off..
Click to expand...
Click to collapse
lol
thanks for your help
oliseo said:
With bugs like this, it's a process of elimination. Unless it's specifically ruled out (ie, you still suffer the same bug regardless of fast-boot being on or off), then you can only assume that may be.
See what happens if you turn it off. If it works, you know that was causing the issue. If it doesn't, then repeat the process until you eliminate all possibilities. (ie, does it crash after you've transferred files via USB, switched WiFi on/off).
Once all possibilities (within your remit of course) have been exhausted then it's time to send it off, as it's nothing you can solve and it could be a hardware issues (bad memory perhaps??)
Anyway, let's go for the easy fix first, and I keep my fingers crossed that turning off fast-boot helps.
Click to expand...
Click to collapse
i really appreciate ur help guys
i just had the problem again, fast boot was off.. just did a factory reset
theres no crashs when transferring file or turning wifi on or off.
this is really weird.
do you think flashing RUU may help or its the ame as factory reset?
thanks..
Worth trying.
BenPope said:
Worth trying.
Click to expand...
Click to collapse
I have never flashed an ruu before.
can you tell me how that work and from where I can get it? my cid is J_15
and im useing mac, will it work?
thanks m8
There is a sticky Endeavor shipped ROM collection thread in dev section.
You can't easily do it from Mac, if at all.
BenPope said:
There is a sticky Endeavor shipped ROM collection thread in dev section.
You can't easily do it from Mac, if at all.
Click to expand...
Click to collapse
theres no guide on how this works..
my cid is J_15, which file should i download ?:S
i really hope this would do it, htc support at my place isn't that good and i really dont want to send it back and wait for ages
,,
i rebooted the phone now more than 10 times with now problems,
the phone now has no apps or anything brand new.
could it be a cause of apps or something?
Just look at your software version, then find the RUU in the link from the first page in the sticky thread.
Then borrow a Windows machine and run the RUU with your phone connected.
BenPope said:
Just look at your software version, then find the RUU in the link from the first page in the sticky thread.
Then borrow a Windows machine and run the RUU with your phone connected.
Click to expand...
Click to collapse
okay here it is 1.26.401.2
now when i want to download it it requires premium account WT* ?!
.
dose flashing the RUU require adb or only htc driver?
I'm in the same position. Woke up yesterday, booted phone, black screen after "HTC One" screen. Oddly I could change the volume and the volume changer would display on a black screen. Restarted, same thing. Factory reset, no problems. All the while fast-boot is off.
Same thing happened this morning, cold boot, "HTC One" screen then black screen. Factory reset and immediately rebooted - same thing again! is this a hardware issue or a corrupt software issue?
Will go and join the incredibly long and slow moving at the HTC service centre after work.
---------- Post added at 12:34 PM ---------- Previous post was at 11:50 AM ----------
I've spoken with HTC customer services and they recommend taking the phone in to get it flashed - basically they think that there is a problem with the software. They claim it is a quick job.
They offered to come out to my office and collect my phone and return it tomorrow - I'm impressed with that level of service... pending they can fix it with a simple flash of the firmware!
I've done some research on this and haven't found and answer, so im putting it out there for you guys to get at me and let me know. I have been experiencing Rolling restarts on my phone. The phone will boot up fully, but randomly it will just restart it self. At times if I just push the power button, to turn of the screen, the phone will restart again. The phone also has an issue of staying in black and not coming back on, so I have to take the battery out in order for me to get it back to boot up.
Notes:
Im running EL29 Stock. Nothing special at all.
If there is a thread already created for this, I apologize, but ive looked and I couldn't find it.
I'm experiencing something similar except i'm running AGAT's tFH13 rom and kernel.
Every time I get the phone into recovery or even download mode, the phone just reboots itself.
Out of curiosity I opened the mobile odin app and it gave me an error saying it could not detect the device model. -_-
bas85 said:
I've done some research on this and haven't found and answer, so im putting it out there for you guys to get at me and let me know. I have been experiencing Rolling restarts on my phone. The phone will boot up fully, but randomly it will just restart it self. At times if I just push the power button, to turn of the screen, the phone will restart again. The phone also has an issue of staying in black and not coming back on, so I have to take the battery out in order for me to get it back to boot up.
Notes:
Im running EL29 Stock. Nothing special at all.
If there is a thread already created for this, I apologize, but ive looked and I couldn't find it.
Click to expand...
Click to collapse
Can you dump a logcat and attach?
(From ADB Shell)
Code:
logcat -d -f /sdcard/logdump.txt
Might help explain what's going on.
bas85 said:
I've done some research on this and haven't found and answer, so im putting it out there for you guys to get at me and let me know. I have been experiencing Rolling restarts on my phone. The phone will boot up fully, but randomly it will just restart it self. At times if I just push the power button, to turn of the screen, the phone will restart again. The phone also has an issue of staying in black and not coming back on, so I have to take the battery out in order for me to get it back to boot up.
Notes:
Im running EL29 Stock. Nothing special at all.
If there is a thread already created for this, I apologize, but ive looked and I couldn't find it.
Click to expand...
Click to collapse
That's pretty odd, I don't think I've ever heard of something like that happening unless there was something physically wrong with your phone.. have you ever tried to use Odin to reinstall a stock Rom? & out of curiosity do you have an antivirus app?
I did the Reflash back to stock through odin. Took it to sprint this morning though and found that it was a bad battery. So easy fix but annoying problem.
And with that being said, It did it to me again! Guess that wasn't the issue.
j7jman said:
That's pretty odd, I don't think I've ever heard of something like that happening unless there was something physically wrong with your phone.. have you ever tried to use Odin to reinstall a stock Rom? & out of curiosity do you have an antivirus app?
Click to expand...
Click to collapse
I have used Odin to reinstall a stock rom before. I do have an Antivirus app called Lookout. It might be something physically wrong with the phone at this point im not sure what to do.
*update* Just took it back to sprint and they replaced it for me for free. Went from black to white
I've been trying to flash it back to stock to take it to sprint but my phone just keeps rebooting even whilst in recovery mode. :-\
Sent from my cm_tenderloin using Tapatalk 2
bas85 said:
*update* Just took it back to sprint and they replaced it for me for free. Went from black to white
Click to expand...
Click to collapse
How long have you had your phone? I am having the exact same issues. My 1 year Samsung warranty expires on the 15th...
Was your phone rooted when you brought it in?
twoslo said:
I've been trying to flash it back to stock to take it to sprint but my phone just keeps rebooting even whilst in recovery mode. :-\
Sent from my cm_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
I would say keep trying. Mine was doing that too but it finally held out long enough once to not restart on me. What I did was i just tapped the screen ever 10-15 seconds. Not sure if that did anythign or if I was lucky but It made it through.
MoMatt said:
How long have you had your phone? I am having the exact same issues. My 1 year Samsung warranty expires on the 15th...
Was your phone rooted when you brought it in?
Click to expand...
Click to collapse
I had my phone for less than a year. I had a sprint warranty and the Samsung 1 year warranty. Both covered this issue with no problem. I suggest taking it in if you cant find a solution to the problem. But if your rooted. Flash back to stock.
I was able to restore to a previous backup. From there i got Mobile Odin working and was able to flash the FH13 OTA, rooted though. I still can't get the power button to work and its still randomly rebooting but not as often. Still trying to get the phone to STAY in download mode to flash to stock(unrooted) with Odin.
twoslo said:
I was able to restore to a previous backup. From there i got Mobile Odin working and was able to flash the FH13 OTA, rooted though. I still can't get the power button to work and its still randomly rebooting but not as often. Still trying to get the phone to STAY in download mode to flash to stock(unrooted) with Odin.
Click to expand...
Click to collapse
You can possibly take the "risk" but I took mine that was a Rooted Stock version, and it passed their software test, so they gave me the new phone. Also if its rebooting as much or as fast as mine was, Its hard for them to even run a real test because the phone wont give them a chance to. Its up to you tho to make that decision.
Finally got the phone to stay in download mode and i was able to flash the Unrooted FF18 OC.
Reboots are fewer now but power button still doesn't work. I checked my account and my phone is still under 1 year warranty & i have the insurance. I'll be heading to sprint after work today.
Thanks for your tips and replies. :good:
Same issue. The power button on this phone is iffy. At least i think that's the problem
Swyped from a Galaxy S2 on CM10
update : they are replacing my phone because the power button is broken
It's gonna be a few days till I get the new one, tech says they are back ordered?
The stability and shutdown issues for me seem to be caused by a bad battery. Brought it into Sprint and they gave me a new one, no charge. Seems to have solved the problem.
I have a One X S720e, CID_J15
I recently upgraded the hboot to 1.39, and since the update the phone has been going crazy. First installed a IceColdJelly 2.5.1 ROM. And after installing Gapps everything was okay at first but 5min into usage everything started FCing. starting from com.google.process to the launcher to every single application. And this just keeps happening. I ran a super wipe script installed other ROMS including the CM 10.1 and same issue kept happening.
After a day of this, the phone randomly started turning off and got stuck in APX mode. I managed to get out by holding power button and vol up + vol down for 40+ sec. The phone runs for a bit, boots into ROM, works for some time as long as no app is run. If i open ANY app at all, again the FC starts and eventually the phone reboots into the APX mode again.
Frustrated, i ran another Super Wipe Script, again tried to install the HBOOT 1.39 update, and then installed the STOCK ROM for a nandroid backup i had. But the same thing keeps happening. All apps force closing. So basically i cant use the phone.
PLEASE HELP ME. Anyone have any ideas whats wrong ? or could it be a hardware issue ? should i relock the bootloader and send it to a HTC service center ??
You did flash the boot.img for every specific ROM right?
I think if you send it to HTC they will charge you for the full repair service, which WILL cost you a lot of money.
Got no further solution for you buddy, good luck. Hope you can fix it before sending it to HTC
yup. Done evreything by the book. flashed all the boot.img files. The ROMs boot perfectly, just that after a while while im installing apps and or doing ANYTHING everything starts crashing.
My phone is still in warranty though. I read that if the phone goes into APX mode its usually a hardware problem. My question is why did the problem arise only after i updated the HBOOT. everything was just fine till then. I hope this issue is covered in warranty :'(
i have exactly the same problem!!
What you say, sometimes it will work for 5 minutes. But when you open an application it will force close and all the applications will start FCing.
Did you already solve the problem?
APX is a hardware defect ..... not much to do about that.
I have exactly the same problem! It all started with ICJ: gapps and almost all other apps started FCing after some time. After dozens of hard reboots I got stuck in APX mode. At least that's what I think. My PC recognized the device as "unknown devices", the screen was black, adb and fastboot didn't work. I managed to get out by pressing the power button + volume up/down for many seconds... I flashed numerous Roms in the past days and I always get the same FCs (especcially Gapps) - doesn't matter if it is a sense or an AOSP based ROM. So is this a hardware probelm? Is there any way I can solve it? If I send my HOX to HTC I'll most probably need to pay right?
Mr Hofs said:
APX is a hardware defect ..... not much to do about that.
Click to expand...
Click to collapse
Said it already ....
Mr Hofs said:
Said it already ....
Click to expand...
Click to collapse
sh*t Already thought so
so basically we're f*cked...
Yep