[Poll] Yellow spots - lets make it clear! - HTC One X

I know there has been some "yellow spots" threads but I wanna know how many people here have those problems and how many of them have returned the device / or the spots went away.
I will make a poll where you can choose between options so please, if you can answer we can get more detailed info about this issue.
Signed

Just got mines yesterday and it has yellow spots, giving it a couple days though to see if there is any change
Sent from my HTC One X using xda premium

My first one had yellow spots in the bottom. Had it for 3 weeks and it got slightly worse (more visible). Returned and got a new phone, no yellow spots on this one.

Just swapped out my third HT23 Gray today, this makes #4. First was very bad flicker, 2nd and 3rd both had yellow spots that I didn't see until I had used the phone for awhile. Hope this one is better, because I'm going back to Vancouver end of the week and there's no Carphone Warehouses there.

I think after 2days of use my yellow spots started to fade. I can name some thoughts why this could happen:
1. I got used to it (although I would hardly say that because im rly annoyed by it and my eyes are "on" the spots all the time
2. my device is not heating up that much anymore (or its just because its colder outside)
3. Yellow spots are actually fading
im giving it some final days until i send it back for new hox
what do u guys think about it?

My brothers One X had the yellow spots on the left side of the screen and when he pressed on them they expanded. He returned and replaced the handset. The spots weren't on the new device.
Sent from my Galaxy Nexus using XDA

my new 3rd replacment one x has spot at bottom right of screen its really annoying as your eye is drawn to it right away , this is 3rd device with this and screen flicker problems , enough is enough for me , jumping ship and trying the sg3

I don't have any yellow spots or flickering or whatnot...kinda feel left out

I'm at my first HOX and i have no problems with it,i hope i won't have problems in the future..

I saw the yellow spots on mine when the phone got really hot charging, but after it cooled down it disappeared, i haven't seen them reappear.

mrEvotoTab said:
I saw the yellow spots on mine when the phone got really hot charging, but after it cooled down it disappeared, i haven't seen them reappear.
Click to expand...
Click to collapse
Mines are visible again when phone gets warm again but I noticed that it is not getting as hot as before (45degrees on 1st day, only max 39degrees after 2days of use) :b

My first handset was free of yellow spots (but had a host of other build defects), my second handset had a large yellow spot top centre of screen which went over the course of 2 days.

My first One X made in china had a yellow spot on the top right corner of the screen at times it's hardly visible. My 2nd One X has no faults at all (made in Taiwan).
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mine has something similar and I will replace it although HTC support said it is some kind of software issue and I just lol'd they told me to factory reset!

I had three of them, all disappeared in couple of days. Only problem I have ever had and it got fixed by its own. I guess I'm lucky after all I've seen on this forum
Sent from my HTC One X using Tapatalk 2

The yellow spots are from the screen flex issue, my One X flexes badly on the edges the yellow spot fades but if I press in the screen edges again the spot comes back. I think its the LCD doesn't like being squashed.
I bet my bottom dollar you guys have squeezed your phones in your jeans pockets and its slightly crushed the LCD slightly that's why you suddenly notice the yellow spots, and why they fade over time, exact same thing is happening to me.
I will try and post a video demonstrating what's happening.

My first, second and third devices all had the yellow spot issue (among others) and at that point I decided enough is enough and got my money back. Well done to all of you who haven't had any issues, it's like you've won the lottery, I guess I've just had some bad luck.
Sent from my HTC Desire using XDA

Cynabal said:
The yellow spots are from the screen flex issue, my One X flexes badly on the edges the yellow spot fades but if I press in the screen edges again the spot comes back. I think its the LCD doesn't like being squashed.
I bet my bottom dollar you guys have squeezed your phones in your jeans pockets and its slightly crushed the LCD slightly that's why you suddenly notice the yellow spots, and why they fade over time, exact same thing is happening to me.
I will try and post a video demonstrating what's happening.
Click to expand...
Click to collapse
It is not the same issue, mine needs to get hot so i can see yellow spots. After I put my HOX down and let it cool, those spots almost completly disappear. It's not because I have squeezed it because the first time I have noticed yellow spots my device was 2hours old. It wasn't in the pocket because I just admired and played with it and after it got hot those yellow spots appeared

Is the screenshot in post #13 meant to show the yellow spots? I cant see anything in the picture...

miHah said:
It is not the same issue, mine needs to get hot so i can see yellow spots. After I put my HOX down and let it cool, those spots almost completly disappear. It's not because I have squeezed it because the first time I have noticed yellow spots my device was 2hours old. It wasn't in the pocket because I just admired and played with it and after it got hot those yellow spots appeared
Click to expand...
Click to collapse
Same here. Though i went for a replacement in the store but all of them had yellow spots, even worse than my phone, so i didn't replace it
I'm waiting for HTC to see if they can solve the issue through repair/replacement, because it's a know issue for HTC

Related

[Q] Black Blobs under Screen

I just got my Galaxy s2 and i've noticed some odd black blogs on the screen. They are only visiable in lower lighting while on darker screens. They arent dead pixels, its like... on the inside of your windshield on your car, if you wipe a little spot it looks like the glass is kind of smokey and then super clear where you wiped, thats what this looks like but smaller. So there are all these black spots under the glass on my phone.
i did read an article on suction cup prints, light spots, finger prints and so on on the inside of these displays..
i've already contacted support on it and they need me to send back this one and then they will send out my new one since im still in my 14 day remorse period.
Just wanted to know if anyone else has noticed/had this problem?
Yes, I just spoke to Tmobile and they said I could exchange in store since I'm within remorse period.
I'm going tomorrow
Sent from my SGH-T989 using xda premium
o0pyroguy0o said:
I just got my Galaxy s2 and i've noticed some odd black blogs on the screen. They are only visiable in lower lighting while on darker screens. They arent dead pixels, its like... on the inside of your windshield on your car, if you wipe a little spot it looks like the glass is kind of smokey and then super clear where you wiped, thats what this looks like but smaller. So there are all these black spots under the glass on my phone.
i did read an article on suction cup prints, light spots, finger prints and so on on the inside of these displays..
i've already contacted support on it and they need me to send back this one and then they will send out my new one since im still in my 14 day remorse period.
Just wanted to know if anyone else has noticed/had this problem?
Click to expand...
Click to collapse
do you happen to have pictures?
I have the same thing but its in the middle. Its like a curved line looks like smoke. I can see it in dark gray pictures or background
Sent from my SGH-T989 using XDA App
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Look at it on this pic its shows better
Sent from my SGH-T989 using XDA App
I had the same issue on my first GS2. I returned it and got a 2nd GS2 with a perfect screen with no vertical lines or black blobs issue. Good luck!
Looking closely at mine in a very dark room while starting a youtube, I noticed it. Didn't think I had it but I guess I do. I notice it for a split second when the video is about to start. Another way I saw it was there is a bug with the status bar brightness control. Sometimes the screen goes dark when trying to lower brightness. When that happens, you will see the blobs on the screen. It has to be real dark too. I did it under the covers at night. Really gotta look close. I had blobs or black and just lines everywhere.
T989 Screen issues.
I upgraded to the T989 Galaxy S II and found the same issue on it. You will notice that the backlight isn't right. It's brighter than it should be - gives a fuzzy glow. There are also black blotches on the screen...all over it actually. Enough to annoy you when you are trying to watch a movie in the dark. I returned that one thinking ok maybe it's just that one. My second one...SAME ISSUE. Even worse this time...there were verticle lines running top to bottom. Quite visible lines.
On the first return, the Tmobile reps compared my T989 with my i9100 while viewing a blank black screen (can be produced by taking a photo with your phone against your jeans or shirt then viewing it in full screen). They confirmed the issue to be true.
On the second return, other Tmobile reps also compared the T989 with my i9100 and confirmed the issue as well. One rep had a T989 and hers also had the issue. I then checked the store display model. Same issue as well.
If this is something you can live with, then just keep it. It doesn't seem to happen clearly if you turn your brightness above max or don't watch movies or use the phone in the dark.
There is a significant color difference between the T989 and i9100. The color of the message bar was compared between the two. The i9100 showed a true blue while the T989 had a faded/greenish blue tint to it. The difference is noticable in any brightness. Keep in mind that both phones have SUPER AMOLED PLUS screens.
I'm assuming all the T989s have this issue due to the manufacturer having messed something up during production.
If you would like to contact me for more information regarding my experience with this issue, please email me at : [email protected]ase do not ask me to run any test on the T989 for I have since returned it to the store and will never buy another T989. I'm sticking with my original i9100 Galaxy S II.
I had the black blobs on my first device.. Returned it and my second device is PERFECT. Beautiful screen, no blobs, couldn't be happier. Love this phone! Best Android device I have ever owned.. And I'm a very picky person.
Sent from my SGH-T989 using xda premium
Same here... ill return this on Monday.. I just hope for a better one.. or should I return and wait for nexus by Nov.
pinadala gamit ang galaxy s2 (premium xda)
ingenious247 said:
I had the black blobs on my first device.. Returned it and my second device is PERFECT.
Click to expand...
Click to collapse
What is the date on the box of your 2nd device? I've got two phones 9/28 and 9/29 and both have blotches and vertical lines like in http://forum.xda-developers.com/showthread.php?p=18676273 . The 9/28 is worse. I've heard that 10/1 and beyond devices have fixed this manufacturing defect. Can you please confirm?
Splaktar said:
What is the date on the box of your 2nd device? I've got two phones 9/28 and 9/29 and both have blotches and vertical lines like in http://forum.xda-developers.com/showthread.php?p=18676273 . The 9/28 is worse. I've heard that 10/1 and beyond devices have fixed this manufacturing defect. Can you please confirm?
Click to expand...
Click to collapse
My perfect one is from 09/28
Sent from my SGH-T989 using xda premium
This seems to be a common issue with Samsung's amoled screens. I've owned two Vibrants, a Captivate and now the Tmobile GSII and all of them have displayed this issue. If you get one without the blobs then you really got lucky.
continue here http://forum.xda-developers.com/showthread.php?t=1300879

One X Build Quality Issues

Decided to start to start a new thread for people to discuss any build quality problems with the One X as I feel a little underwhelmed with mine. The power button doesn't seem to have any feedback click and only seems to register input if you press it hard, the screen surround has a bit of excess plastic sticking out on the top left side that I keep catching my finger on and the phone flexes and creaks when pressure is applied in certain areas (when held to my ear during a conversation creaks like an old bed!).
Is anyone else getting these problems? I might send it back as the creaking during phone calls is driving me nuts :/
good idea ill post this here too
just wondering anyone with the white version suffering from suspected hardware/build quality problems?
maybe they rushed the grey we didn't even see the final retail version until very late
hamdir said:
just wondering anyone with the white version suffering from suspected hardware/build quality problems?
Click to expand...
Click to collapse
Wondering the same.. I intend on ordering a white one once this douche finally pays for my Note.
The build quality issues I have are with the white version.
ok colors theory seems off
now, build, anyone with an Asian version with issues?
Well picked mine up today and up today not had any problems at all
Sent from my HTC One X using XDA
leith51 said:
Well picked mine up today and up today not had any problems at all
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
color? where is it made?
Mine is made in Taiwan. In the past the UK has normally got Taiwanese HTC phones and the rest of the EU having Chinese made ones. But as this is a new model, the initial batches may all be from Taiwan. I would expect Taiwanese made handsets to be slightly better in terms of quality.
I don't have any creaking or bits of unfinished plastic. Mine is white. I do see a couple of tiny imperfections in the white plastic. One is like a tiny grey dot. And the other is a tiny hole. But I am being very very fussy to notice this.
I do wonder how durable this polycarbonate surface is...if you rub at it to clean it, does it take the matt finish off making it shiny? (xperia S is AWFUL for this)
very good ,up you !!!
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The creaking on mine is most noticeable when applying pressure to the top right of the handset. Does anyone else get creaking when squeezing this area between thumb and forefinger?
hamdir said:
color? where is it made?
Click to expand...
Click to collapse
Grey one from t-mobile UK not even getting the screen glitches others are reporting
Sent from my HTC One X using XDA
I've a grey one that I picked up from t-mobile store. I've put on a different thread the issue I have with screen ripples on the side when pressure is applied but its actually much worse as what has happened is that the phone screen pops in and out of the casing in the top right and left corners and noticeable can be pushed and clicked in. Phone hasn't even been in my pocket yet...Will be swapping it out then.
Sent from my HTC One X using XDA
Nos0x said:
The creaking on mine is most noticeable when applying pressure to the top right of the handset. Does anyone else get creaking when squeezing this area between thumb and forefinger?
Click to expand...
Click to collapse
Is the screen loose as if its not been glued properly because that's how my one is. But yeah I get a creaking and clicking noise
Sent from my HTC One X using XDA
Yeah it's as if the screen hasn't been fixed correctly. Mine also has those screen artifacts when pressing in the top right. Feels like the screen is loose.
Received my grey one x today.
the phone works like a charm only there is one big issue with the camera
everywhere I aim it the screen gets covered with red stripes. Now I don't know much about camera's but this is not good
dl . dropbox . com/u/71154395/IMAG0017 . jpg (i'm new here so can't post a pic)
This does not appear on the front camera so i guess its hardware issue with the back camera?
What do you guys think? should I return the phone?
Not good to hear build issues
I wouldn't expect great build quality from HTC, it'sa never been high for the last few top of the line HTC phones I owned. That was the reason I went with Samsung phones and it was such a change for better, the parts are just put together so much better. It's not about parts quality, but build quality.
Now I'm back to HTC getting One X (replacing G Nexus) but I fear I will see those little things not done right again. Sometimes its creaking case, sometimes it's the screen that has not been put in perfectly in leaving more space between screen edge in one side than the other side, or that dust I used to get under the screen (happened with both phones).
I think the most annoying thing is all the reviews harped on about how the One X has premium build. Hoping I'll get a replacement that's better put together than this one!
Nos0x said:
I think the most annoying thing is all the reviews harped on about how the One X has premium build. Hoping I'll get a replacement that's better put together than this one!
Click to expand...
Click to collapse
Maybe they were all "sponsored".
Mine (White) has no squeaking/creaking issues. The glass seems to be solidly attached to the body.
I do have a problem with the finish of the polycarb body. On the left side of the body, right below the micro usb, there's a small spot in where you glide your finger you will feel some roughness. There's also a tiny tiny hair like specimen which seems to be glued on the body. Its not noticeable so im cool with it.

got the new one X. with little problems

got it yesterday night.. last stock of the first day relase here in saudi arabia.
1.26.401.2
NO screen flicker
NO bugs on the status bar, camera, browser and youtube
gps ok
PROBLEMS:
yellowish tint on the screen not spot.. in comparison to my sensation.
when pressing the corner got the same lcd effect..
is it normal?
ayan15 said:
got it yesterday night.. last stock of the first day relase here in saudi arabia.
1.26.401.2
NO screen flicker
NO bugs on the status bar, camera, browser and youtube
gps ok
PROBLEMS:
yellowish tint on the screen not spot.. in comparison to my sensation.
when pressing the corner got the same lcd effect..
is it normal?
Click to expand...
Click to collapse
LCD ripples is not on all One Xs but like half of them and i dont think its a problem just a trait of one of the LCD sources, it doesn't ripple on the ones i tested unless u try very intentional pressure on the sides of the device
my cousin's one x been running for a week more than me, the screens are nearly 95% identical except mine is a little more yellow, both warm calibrated
since i opened mine yest, yellow white is getting less and less and more even, im anticipating to match my cousin phone, i think its just the lamination glue mate settling in
will confirm later if my theory is right
iphones used to have this kind of problems..it went away after the phone has been used for a couple days
hamdir said:
LCD ripples is not on all One Xs but like half of them and i dont think its a problem just a trait of one of the LCD sources, it doesn't ripple on the ones i tested unless u try very intentional pressure on the sides of the device
my cousin's one x been running for a week more than me, the screens are nearly 95% identical except mine is a little more yellow, both warm calibrated
since i opened mine yest, yellow white is getting less and less and more even, im anticipating to match my cousin phone, i think its just the lamination glue mate settling in
will confirm later if my theory is right
Click to expand...
Click to collapse
I have mentioned this elsewhere but after seeing so many HTC One Xs, the colour temperature of the display varies very much from unit to unit. I had one that was pinkish, one that was yellowish, one that was greenish, one that was bluish. And they even vary how they perform at high brightness and low brightness scenes. I just think its a lottery which one you get. I don't think the tolerances are very tight. It may change as it ages. I am not sure if glue is relevant to this type of panel. It is more likely the "white" LEDs changing slightly in the first 50 odd hours of use. Also, you should take a photo from a camera with a fixed white balance setting now then at 1 week, then 2 weeks etc. It may just be that you are getting used to it, so a photo record will be useful for that.
thanks for the encouraging replies. we will see if the yellowish warm color of the screen will be normal in time.. by the way the screen is outstanding even with the yellowish problem.. what more if its corrected.
jonstatt said:
I have mentioned this elsewhere but after seeing so many HTC One Xs, the colour temperature of the display varies very much from unit to unit. I had one that was pinkish, one that was yellowish, one that was greenish, one that was bluish. And they even vary how they perform at high brightness and low brightness scenes. I just think its a lottery which one you get. I don't think the tolerances are very tight. It may change as it ages. I am not sure if glue is relevant to this type of panel. It is more likely the "white" LEDs changing slightly in the first 50 odd hours of use. Also, you should take a photo from a camera with a fixed white balance setting now then at 1 week, then 2 weeks etc. It may just be that you are getting used to it, so a photo record will be useful for that.
Click to expand...
Click to collapse
sorry mate im a CG artist my eyes never fail, all the four bought yest serial HTC242 taiwan had a warm yellow hue, except the week older one which the exact the same but whiter
and i already see changes to the hue as it is LED, glue, whatever is definitely also the white is a lot more even now
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here is how it is today, keep in mind its a lot worse at this angle plus with camera, taken by the Sensation camera, ill take another one in few days
I look forward to your next photo installment It will be interesting how much it changes.
Display Tester from market best app to discover flaws in screen
SLCD2 is incredible, flawless banding and whites uniformity on mine

Ring of Yellow Spots on Screen (White Background)

Has anyone seen a ring of yellow spots on around the screen when view on a white background ? or am I the only one holding a lemon?
the yellow spots doesn't seem to hamper normal operation so i haven't really bang any tables at HTC yet but it is disturbing for a brand new device.
i'm also hoping this is the glue that is holding the screen to the phone and it wil eventually dry up and disappear like Samsung S2
http://imageshack.us/content_round.php?page=done&l=img525/2572/ringofyellowspotspointe.png
zhix said:
Has anyone seen a ring of yellow spots on around the screen when view on a white background ? or am I the only one holding a lemon?
the yellow spots doesn't seem to hamper normal operation so i haven't really bang any tables at HTC yet but it is disturbing for a brand new device.
i'm also hoping this is the glue that is holding the screen to the phone and it wil eventually dry up and disappear like Samsung S2
Click to expand...
Click to collapse
Thanks for posting.
On my 3rd trip to have my second unit replaced, the third one had a huge yellow spot that's visible on the welcome screen (HTC). It's located at the upper left corner. It's interesting to note however that I did not notice yellow spots on the first two units.
The store I went to only had three on stock, and all of 'em had "cosmetic" defects. The third one having the yellow spot and a silvery dot inside the glass that's not part of the LCD nor the bezel. Dunno where that came from.
Cancelled my purchase and I guess will just hold off on buying a new one 'til HTC can sort their sh** out.
zhix said:
Has anyone seen a ring of yellow spots on around the screen when view on a white background ? or am I the only one holding a lemon?
the yellow spots doesn't seem to hamper normal operation so i haven't really bang any tables at HTC yet but it is disturbing for a brand new device.
i'm also hoping this is the glue that is holding the screen to the phone and it wil eventually dry up and disappear like Samsung S2
http://imageshack.us/content_round.php?page=done&l=img525/2572/ringofyellowspotspointe.png
Click to expand...
Click to collapse
my dad got the HTC one v a few days ago..it had one yellow spot in the corner
..so i had it replaced & the new one doesn't seem to have any such yellow dots
after 3days of use..hope it stays that way
Today when I was browsning on a white homepage I noticed this as well. But it's so little that I don't see it as problem.
i bought a 2nd unit for my dad and it had the SAME problem .. yellow dots all around the sides of the screen. I'm suspecting that it's the glue that's holding the screen. it's not a functional issue but looks ugly that's all. Now considering if I should return both sets to HTC.
starting to see people reporting these yellow spots .. i'm hoping these spots will disappear with use but doesn't seem to be.
https://www.google.com/#hl=en&sclie....,cf.osb&fp=a366a72422fd9740&biw=1241&bih=564
Acknowledgement from HTC
http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aeco&TNo=&ID=201204180041
i was feeling kind of down because of it actually, thought that was me having this problem only. but other people encountering the same, someone went to have a one to one replacement, yet, still having this issue, hope HTC will improve soon
Here are some pictures when I was unboxing it *just for sharing*
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I went to replace the 2 phones at the service center yesterday and they wouldn't commit to a 1-1 replacement claiming they need to get "management" approval. They also won't confirm that the new replacement phones will solve the problem saying that the replacement phones (if given) comes straight from the warehouse.
will update what happens when i receive the new phones.
See reply from HTC SEA
Quote"
Thank you for your reply, the yellow screen of the products is due to the manufacturer of the screen, we sincerely apologized so much inconvenience and issues caused to you. Kindly check your new phone after you received it, if there is any problems please contact us agian!
Best Regards HTC
"Unquote
zhix said:
See reply from HTC SEA
Quote"
Thank you for your reply, the yellow screen of the products is due to the manufacturer of the screen, we sincerely apologized so much inconvenience and issues caused to you. Kindly check your new phone after you received it, if there is any problems please contact us agian!
Best Regards HTC
"Unquote
Click to expand...
Click to collapse
so, just go to service center, we will get new phone?
if you notice, they didn't say that .. at least not the guys at the service center.
I'm still waiting for the replacement phones (3 working days so far) so ..
ferdian08 said:
so, just go to service center, we will get new phone?
Click to expand...
Click to collapse
okay .. i just got back one of the phones (for some strange reasons, both my replacement phones are coming in from different sources and different schedules) and it DOESN'T have the yellow spots !!
crossing my fingers that the 2nd phone will not have any yellow spots as well.
it knew it was too good to be true .. the 2nd phone HAD the same yellow spots. But now i know HTC is capable of phones without the yellow spots, i called HTC Support and rejected the yellow spots. I just wish there is a way to blow up this matter and make HTC take more responsibility and attention into this matter. the issue seems worst then i thought it would be.
#1. Brand New Phones 2 Sets - Yellow Spots
#2. Replacement Phone (1 Set) - Yellow Spots
Now waiting for HTC call center to get management approval to get a replacement phone for my replacement phone for the SAME yellow spot issues.
Suddenly i have spots on the bottom screen wth :/
Sent from my HTC One V using Tapatalk 2
Yellow dots at bottom
..
I returned the first phone I received because it had a faulty touch screen and the yellow spots.
The new one I got still has yellow spots but the touch screen atleast works.
Also, almost every one I know who owns a HTC One V has these yellow spots, just some of them have not noticed.
I have been using HTC One X for over a week now. When I got it first, I noticed the yellow spot right away on left bottom corner. It was specially visible in White/grey background.
I found a pressure point just beside the yellow spot. When I gently pushed that area with tip of my nail the yellow spot would disappear. Although it would come right back when I release the pressure.
I kept doing it for days and guess what now yellow spot is almost gone...maybe 5% left or maybe its just me now
Let me know if this works for any one. Good luck
Flyarnk said:
I have been using HTC One X for over a week now. When I got it first, I noticed the yellow spot right away on left bottom corner. It was specially visible in White/grey background.
I found a pressure point just beside the yellow spot. When I gently pushed that area with tip of my nail the yellow spot would disappear. Although it would come right back when I release the pressure.
I kept doing it for days and guess what now yellow spot is almost gone...maybe 5% left or maybe its just me now
Let me know if this works for any one. Good luck
Click to expand...
Click to collapse
I have the exact same problem (at the same spot - bottom left)
I tried what you did and the yellow spot disappears when I press it, but goes back when I release. I'll try to do that for a couple of days, let's see if it works.
the first 3 sets of HTC ONE V had yellow spots .. only the 4th set did not have yellow spots .. that's a 75% fallout rate .. don't try to help HTC ... DEMAND FOR A NEW PHONE with a WORKING SCREEN that YOU DESERVE !!
I'm trying to get a replacement for the 3rd SET of BRAND NEW HTC ONE V from HTC but they are giving me all sorts of excuses.

Yellow spot on screen

Hello
I have asus zenfone 2 ze551ml,
My screen shows yellow spot on the right side, the more phone is hot, the more sharp it is,
Also it is more visible on white page than dark one.
Can anyone help me ....
Thank you.
Anyone can help !!!!!!
I have a yellow stripe on the left side of the screen, especially on white backgrounds too. It's visually similar to old crt monitors that would burn in. It appeared only recently (last month, when my device is 6 months old), and I'm assuming it is just bad quality screen... No idea how to get rid of it.
Same yellow line left side about 25mm long and 4mm width.
I thought it happened after I flashed some Rom, with thermal bugged kernel.
tftgosu said:
Same yellow line left side about 25mm long and 4mm width.
I thought it happened after I flashed some Rom, with thermal bugged kernel.
Click to expand...
Click to collapse
Exactly as you described! But I've only been on stock rom, so I think rom is unrelated.
Same here, yellow spot on bottom left corner, I think that the problem is related to the glue under the glass. Someone should try to put the display under a UV lamp for some minutes
just out of curiosity.... does it look similar to this picture?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
thats my phone. started at the top left about a month ago been slowly getting worse. about to file a warranty claim.
darkmage1991 said:
just out of curiosity.... does it look similar to this picture?
thats my phone. started at the top left about a month ago been slowly getting worse. about to file a warranty claim.
Click to expand...
Click to collapse
Yes m8, exactly. Though your case is kinda awful so dark and ugly. Mine's still bright yellow, but I'm afraid it's a matter of time. Have you noticed what makes it goes darker?
tftgosu said:
Yes m8, exactly. Though your case is kinda awful so dark and ugly. Mine's still bright yellow, but I'm afraid it's a matter of time. Have you noticed what makes it goes darker?
Click to expand...
Click to collapse
no didnt notice, mine started off barely noticeable at the top, and within a month it was like that.
i sent it off for warranty repair yesterday though.
Wow, thanks for that pic darkmage1991. I saw a faint yellow line on mine in the exact same place as yours. Mine is really faint but I thought I saw something there a couple days ago then noticed it more now. I guess I'll have to watch mine and once it gets worse file a claim, what a bummer. My phone is all stock too so it's not a software issue.
Dekoy411 said:
Wow, thanks for that pic darkmage1991. I saw a faint yellow line on mine in the exact same place as yours. Mine is really faint but I thought I saw something there a couple days ago then noticed it more now. I guess I'll have to watch mine and once it gets worse file a claim, what a bummer. My phone is all stock too so it's not a software issue.
Click to expand...
Click to collapse
its been truly bad like that for a week or so, but just now just bit the bullet and filed the RMA, but i gotta say i kinda feel like the area behind that part of the screen felt warmer, maybe someone else could verify that by opening up a demanding app like a game and seeing if that spot on the device gets warmer than the rest(maybe thats where the cpu or heat spreader is located?)
i first chatted with support about it to make sure it was covered cause just like any other device dead pixels are not covered under warranty and i wanted to make sure they didnt classify this as a dead pixel problem(even though i knew its not related they still may classify it under the same argument)
i sent the asus rep the picture of the screen and they said it was covered and made the RMA for me.
i will update the thread when i hear back from them or get my phone back, just so the info is out there if asus fixes it.
Same issue here, my screen had a very faint yellow spot on the top right corner. I also noticed that back part of the screen tends to get hot quickly. Right now the spot is almost invisible, so I think I should wait a couple of days before calling for a RMA.
figured i would update with my experience. i received my phone back on tuesday from being repaired for this same issue. they replaced it under warranty no questions asked and the phone looks brand new now. but the repair process did take 2 weeks though. from the time i sent it off to the time i had it back in my hands. so i would say there turnaround is about 6-7 days+3 days shipping back to you.
Great help
darkmage1991 said:
figured i would update with my experience. i received my phone back on tuesday from being repaired for this same issue. they replaced it under warranty no questions asked and the phone looks brand new now. but the repair process did take 2 weeks though. from the time i sent it off to the time i had it back in my hands. so i would say there turnaround is about 6-7 days+3 days shipping back to you.
Click to expand...
Click to collapse
Thanks to this post... i thought i had banged my phone somewhere... i have exactly the same issue... can you please tell me how to file for RMA
Thanks:good:
SushantA18 said:
Thanks to this post... i thought i had banged my phone somewhere... i have exactly the same issue... can you please tell me how to file for RMA
Thanks:good:
Click to expand...
Click to collapse
https://cms-am.asus.com/ecp/Rma.html
either that or talk to a live rep about helping you set a rma up. https://www.asus.com/us/support/article/743

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