I've got the One X for about a month now, but I keep getting this issue now and then, and it's really really annoying.
It always happens in morning, and I only notice it when my low-battery signal goes off (this morning at 10:00 already). The phone feels very warm, and it's already depleted to 10%. When checking battery usage, it says "Mediaserver" used 85% of the energy!
Now this morning, I didn't play any music or watch any photo or video. On the tram to work, I only used a coupe apps (Engadget, Tweakers, Nu.nl (news site), "volvo ocean race game", autoblog.nl and a soccer app (voetbal international)). But I've used these same sites on my Desire and never had a problem with them.
It's a really annoying problem, and I don't seem to be able to turn of "mediaserver" untill my battery dies before lunch! I don't have a desk job (doctor in hospital) so I don't have any means to recharge during the day...
Now this doesn't happen every day, but 4 times already (that's once every week!).
Please help!
i have had it once, seems it gets locked in with you play sounds. have you tried a factory reset might help.
Try clearing data of all media applications (gallery, music etc...).
I guess your media index got corrupted, this happened to me before and this is how I solved it. I actually saw the reason in logs.
Install OS Monitor from the market and take a look at the logs of mediaserver
No haven't tried a factory reset, wish it wouldn't have to come to that. But a normal reset did solve the problem sometimes. And I haven't played any sounds this morning, however only when muting the phone with the volume rockers i do get a sounds...
Related
Ok, I've been lurking and searching around for a while trying to find any info, but haven't found an answer yet to this problem.
I've got Fresh 1.0.1 installed on my evo as of this last weekend. On Sunday, i had very low Awake time vs. Up time (something like 8:00 hrs to 2:00 hrs at one point), but once I install an app (really any app) that it doesn't like, then my awake time goes to 100%, and regardless if I uninstall it or reboot the phone, the Awake time will still continue to have 100%. I wiped all cache's and did factory resets a couple of times, and after painstakingly reinstalled all of my apps one by one, but each time i've done that, a differet app causes the issue, so i haven't figured out which one isn't playing nice. Also, I unmounted the SD card, thinking there may be a rogue file on it, but no dice.
At this point I'm stuck. I don't want to go back to stock, but I 've gotta find out whats going on, because it's killing my battery. Below is a list of the downloaded apps i've got on the phone(just for ref.)
Abduction World Attack, Barcode Scanner, ChompSMS, Do Not Disturbe, eBay, ES File Explorer, Facebook, FandangoFresh Updater, MyBackup Pro,Opera Mini, Pandora, Quick Boot, Shazam, Where, Wireless Tether.
Thanks for any help you all can give.
I have seen Pandora cause me some grief in the past.
What is "Do not disturb" I would remove that and check.
Also, how are you checking your awake time?
Do Not Disturb simply shuts off the ringer or puts on vibrate when certain conditions are met(i.e. specific time/date). Its a poor (Wo)man's Locale-type app. I've been checking the Awake time by going to Settings->About Phone->Battery. I've only noticed this issue in the last couple of days. I doubt it's because of Fresh 1.0.1. I'm thinking of trying Damage control to see if it helps.
When I look at the battery usage, I can see Mediaserver is below screen in terms of battery usage.
Any idea what it is?
Sent from my HTC One X using xda premium
Same here man
Sent from my HTC One X using xda premium
I recall it has something to do with corrupted media file (picture, music file etc) or failing to play streamed video. Reboot your phone and DO NOT start gallery, camera or anything that reads media files from phone. Use the phone and report back.
EDIT: I also recall this is an android issue, not spesifically HOX issue..
I did not have that on Galaxy Nexus, now it's there on One X, despite using it in the same manner, same apps. Hopefully it's simply some software bug.
I'll try restarting later today...
It seems to start on my HOX when I plug it into my monitor through the HDMI.
Unfortunately, even with the power adapter plugged into the HDMI adapter, it still uses more power than it can get through charging, which is really rather annoying and makes it pretty pointless in having HDMI out. How can they have designed it this way?
mediaserver system wakelock
Hi, i am having a nightmare with the system (*wakelock*) mediaserver process. Everytime i start listening to music either through stock music player, poweramp, winamp or realplayer, I can see it burning my battery.
I am using Badass battery monitor app. I tried soft resets multiple times but the problem appears again everytime i play music. It is using far more battery % than the music app itself.
I have deleted all music and pictures on my phone, leaving only the ones that came with phone, but the problem still crops up when i play the music.
On my first day of use I managed to get good battery hours.
i980.photobucket.com/albums/ae289/golo83/mob/bad7989c.jpg
then went downhill with mediaserver...
i980.photobucket.com/albums/ae289/golo83/mob/a02203a2.jpg
any ideas?
bump. anyone?
today i got
18.4% system (*wakelock*) -- it had CPU usage 1h 23m, keep awake 1h 35m, number of wakelocks 31
6.2% Music.
40% screen.
I've been having the same problem on my Galaxy Nexus. It has been very frustrating because my battery will last only about 4/5 hours with light - moderate usage. For the life of me I cannot figure out what is causing this wakelock all of a sudden. My phone was completely fine on 4.03
Hello,
I have the same problem. I have just charged my phone. And one hour later the Mediaserver has used 3% of the battery.
I have make one "normal" phone calls, sent 3 text messages and send 2 messages with Viber.
I haven't actively used "anything" (as far as I know) that uses a mediaserver?!
Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Terra1 said:
Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Click to expand...
Click to collapse
I just noticed a bit longer restart times. Thats it !:cyclops:
I've noticed darker video recording in low light l...
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
vistvan83 said:
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
Click to expand...
Click to collapse
Yeah, its true. It slipped my mind. Probably this particular portion of the software was developed at the last moment, and they didn't have enough time to test it thoroughly
I have narrowed my wifi drop outs to the beyond pod app.
My camera won't focus after updating. I had the problem prior, but did the alcohol microfiber run to get the coating off and it was working great. After I updated the camera now seems like it won't focus, only objects within 5 inches are in focus. I did a factory reset and made sure that the camera wasn't set to macro mode. Nothing is working to fix this problem. I think my camera might just be broken now.
Sent from my HTC One_M8 using XDA Free mobile app
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
vistvan83 said:
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
Click to expand...
Click to collapse
I have (or had) the same problem as you with the new update. Try clearing the cache partition (that's what I've been told). I'm still keeping my eye on the battery to see if it's fixed. The problem for me was that Android Kernel and Android System was using too much battery.
Here are some screenshots:
https://drive.google.com/file/d/0BzywJDML-7JkTkJwOV9mQk5ucG8/edit?usp=sharing
https://drive.google.com/file/d/0BzywJDML-7JkTlc3ODYzcUotQlE/edit?usp=sharing
These battery results are pretty bad compared to what I was getting prior to 4.4.3 (i got 2d5h once with 4h on screen and 7 hours awake).
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
vistvan83 said:
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
Click to expand...
Click to collapse
just tried that and hoping it works. I've tried turning off fast boot but having the same issues others are reporting also.
here is a post from another user:
Hi, everyone, this is my first time here, so bear with me. On Wednesday, August 28, I downloaded the new Kit Kat 4.4.3 update from AT&T onto my One M8. Right after and for a few hours after, everything was in great condition as always. I've had my M8 since launch and haven't had a problem since and hold it very dear to me. Then, after about four hours, I noticed the phone was getting hot, really hot. I had power saver on as always and I saw that the CPU was taxed at 97%, just having Instagram running and YouTube actively showing a video. So I restarted the phone, clearing the cache and making sure that nothing was working too hard. That's when the problems really started coming up. It was getting hot but I ignored it and went to the Play Store to update my banking app and download Reddit News. After seven minutes of a normally one minute (if that) update, I stopped the download, cleared the cache and tried again. Nothing. So Google Play won't download, update, or install apps, Google, or third-party. That's not all. Hangouts will not send messages. Even in full LTE connectivity and 5 GHz Wifi AC, message could not send both to Android users (one used messages, the other Hangouts) and to an iPhone. It was like deja vu with my old iPhone 4S. BUT THAT'S NOT ALL. YouTube was giving me hell, too. When I would type into the search bar to search for a video, the search bar would clear. For example, if I'm looking up and type into the search bar on YouTube "Linus Tech Tips," then it'll work. But if after that I backspace or "x" out "Linus Tech Tips," and type something else, say, "Build a Gaming PC," If I use Swype (Swiftkey, Google Keyboard, or HTC Sense), the first word shows up, but as I'm typing, the subsequent words are erased and "Linus Tech Tips" shows up in the search bar (check him out if you don't already). This is EXTREMELY frustrating and now I can't watch The Joy of Painting. Damn. Finally, the CPU and heat I mentioned before is crazy. The CPU is always between 79% and 99% at all times. the RAM is usually at about 75% as normal, but the CPU is running nuclear hot. It's going to 105-115 degrees Fahrenheit. This worries me, all of this, because I wonder if this is the fault of the new 4.4.3 update for the AT&T M8 model or maybe underlying causes. I've had Malwarebytes scan my phone and find nothing. That caches are cleared and nothing seems to work. If anyone can help I would be extremely grateful because my only option in my mind is to do a hard factory reset of the device. Thanks to anoye who can help, and if not, then, oh well. Thanks, and sorry I made an essay out of this, this is really a big problem for me.
another user just posted:
Well, I think that the factory reset fixed it. It's been over an hour now, and the phone isn't overheating anymore. Battery life has only dropped 2% in that hour instead of the 2% every five minutes after the update.
After the 4.4.3 update the camera's manual mode doesnt change the exposure the same way as it did in 4.4.2 so i cant see the pics in the viewfinder at night before i actually take the pic and look at it, and that really sucks.
I have no idea why some person thought it was a good idea to program a feature to turn your device off randomly. My one year old woke me up this morning early, I went to check my phone to see what time it was but the screen wouldn't turn on.
I left it on my nightstand with well over 50% battery when I went to sleep, no apps running like usual. My device will lose 3-4% battery over night, so no big deal at ~50% battery overnight.
Continuing with the issue, I booted the phone up to see if the battery had drained or something but it was still at 50%. After it fully booted a message popped up stating something to the fact of:
"Wondering why your phone turned off? It was turned off to rest. Your phone needs to rest to continue operating at optimum levels. Using high draining applications like navigation and video streaming can hinder system performance"
Or some kind of BS like that. I wish at 3:30am I had the forethought to screenshot the message...
Has anyone else had this happen? The thing is, I barely used my phone all day. Literally a few minutes of talking, few texts, took a few pictures and browsed a few articles using chrome.
I rely on my phone for my alarm so if this randomly happens that could be bad if my daughter sleeps in!
BTW, I'm running @santod040 stock rooted 5.0.2 full version.
Mine has done the same a few times since the OTA. I'm 100% stock
Nice when you rely on your phone for an alarm, right?
Have same problem. Has happened about 3 times since lollipop update. Fully stock. I tried cache wipe but that hasn't fixed it.
I am 100% stock as well, unrooted and S-ON. This has happened about once per week. Phone shuts down by itself and displays a message upon restart (see attached).
I've asked HTC support and they've had me try safe mode and wiping cache partition, though it sounds like it's a more widespread problem than something caused by a third-party app.
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
zenisnotchosen said:
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
Click to expand...
Click to collapse
I spend the same, and also turns off me having 20 % battery....google traslate, sorry.
I get the exact same issue, but no idea why it happens :/
Sent from my HTC One_M8 using Tapatalk
It's a glitch with HTC's Marshmallow version. It happens on stock as well as custom ROMs. Nothing to do but wait for an update from them, or always make sure your battery stays charged. It happens to me at 6%
Same Problem but phone dies at 20%-30%
zenisnotchosen said:
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
Click to expand...
Click to collapse
I am having the same problem, heaps of settings change, including default keyboard, messaging app quick settings wifi etc
if my phone was dying at 5%i could deal with it but it is dying anywhere between 20 and 30% and often catches my unawares.
An update to fix this would be great.
Yup, I have the same problem only I don't lose saved wifi networks but I get signed out of every single app. I also get a google play services error which requires me to clear the apps data.
Snap!
I have been having these problems for the past 4 months (running Lollipop)
I thought that the Wifi passwords issue and app logouts was due to low system memory. (battery would die around 15%)
Since doing a factory reset and 2 weekends ago, the battery dies around 25% and I still experience app log outs etc.
My device is close to the 24month warranty limit and I need a fix urgently.
I also have Bluetooth call random clipping happening both on lollipop and Marshmallow.
This is killing me. Any fixes yet?
Lately it's been losing home screen icons and a couple settings even when I manually shut the phone down. Ironically yesterday when it died suddenly some previously missing icons I had yet to restore reappeared.
please!! any Fix ???
Any fix??? My phone does this too, and its becoming more often than a weekly thing now
A few times now manually shutting the phone down before the battery dies has led to all Google related icons (Chrome, YouTube, Play Music, etc.) being removed from my home screens and having to manually re-add them. When the battery dies it's a roll of the dice what, if anything, will be changed/lost.
In addition to almost everything already said RE: most customization is lost, apps and widgets disappear on restart, etc. I've noticed that all of the (mostly AT&T) apps that I disabled are enabled and updated when the phone comes back on! This is so annoying and is my first major problem with this phone! It's taking time to have to redo all my settings each time the phone dies!
Same problem here very annoying especially as I have to phone bank to reset my mobile banking app as it screws the settings in this. #leaveitoncharge
Yesterday mine died at 30%, and upon restarting it went through the "Optimizing Applications 1 of 261" then proceeded to come up with a warning that the phone had an internal error and might be unstable until doing a factory reset. After clearing the warning it was stuck in a "Sense Home has stopped working" loop until I could get into Settings and clear the data for Sense Home. This allowed me to at least make sure things were backed up before doing a factory reset, but more than half of my contacts were missing as well as many text, call history, etc. A similar thing happened with the wife's M8 last week and had to factory reset hers then too.
I had this problem and had my battery and main board replaced in the final month before 24 m warranty ran out.
Do a battery test *#*#3424#*#*
Then hit more, and select battery test.
Battery has to be 100% to complete teat which takes an hour. Do this when you don't need it.
My test would often show 91-94% but I had one that said 71% which I saved a screen shot.
Since the battery and main board replacement it's still my favourite phone.
solve the problem of battery and loss of settings , change the battery of my htc, now everything is fine , 3 days that the battery is discharged properly , I hope this information will help someone.
Not positive I've lost settings, though I'm fairly certain I have. I have lost app permissions many times. And my phone seems to die around 30% and won't let me boot unless I am plugged into charger. I was recently forced into a factory reset due to a message that popped up just like a somebody else a few posts back. This is a recently replaced phone (VZW replaced it as the prior had battery problems). The prior one did not do this. I hope HTC get's their act together and fixes the issue. Highly annoying.
Ive been having this issue since the beginning of the year and now it seems to happen every few days. I pretty much don't have a choice but to buy a new phone at this point, which sucks because I love my m8.
This is exactly the same issue I've been having. I'm at my wits end with having to re-do all of my settings and apps daily, and sometimes (randomly!) it won't hang onto a charge for more than a few hours even if I'm barely using it. I basically have to leave it on a charger all the time to keep it from shutting down and losing all my settings! I used to love my M8, but for the first time ever I'm considering swapping to a Samsung just to get away from these issues. I've had this phone for a little over two years and these problems only just started around March 2016 - but they've been an absolute constant since then, and only getting worse.